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Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

Mid-Bronx CCRP Head Start Job Description Teacher STATEMENT OF JOB The Teacher coordinates implementation of curriculum that promotes the social, emotional, physical, and cognitive development of Head Start children. Encourage parent involvement in all aspects of the program and their child’s education. To develop individual goals for children transitioning into programs, provide on-going observation and assessment of progress and facilitate transition into kindergarten. QUALIFICATIONS • BA/BS in Early Childhood Education or related field, or MA/MS in Early Childhood Education. • New York State Certification B-2, New York State Initial Certification, or New York State Professional Certification Birth-Grade 2 (Professional Certification mandates 30 hours of Professional Development every 5 years) • Two years teaching experience and/or supervised student teaching., • Physical Requirement: Physical examination (includes screening for tuberculosis) to show that the individual does not pose a risk to the safety and health of others because of communicable diseases. SPECIFIC DUTIES I. Classroom • Plans and implements the educational program for children by using Creative Curriculum and other resources. • Develop and utilize lesson plans, which reflect mandated elements, parental and cultural influences, and promote the social, emotional, physical, and cognitive development of Head Start children. • Individualize one-to-one group activities to reflect the unique needs and strengths of all children in the classroom, including those who are at risk, those with special needs, those who are gifted, and those who are culturally diverse. • Follow a consistent schedule, which includes small and large group experiences, choice time, music and movement, large and small motor activities, language and literacy, problem solving, two or three daily meals, and effective transition between activities. • Encourage experimentation, exploration, cooperation, socialization, ask open-ended questions and listen respectfully to the answers. • Provide an atmosphere that promotes and reinforces parental involvement in the classroom. 2 • Work with other staff and resources in developing specialized planning for children/families as needed, such as speech, occupational, physical, psychological therapist and nutritionist. • Always supervise and monitor children., • Respond to crisis or emergency situations that may occur. Provide first aid or CPR, prevent the spread of blood borne pathogens, and access emergency services as needed. • Accompanies children on trips., • Supervises Assistant Teachers and Volunteers in the classroom., • Participates in case conferences., • Holds parent teacher conferences., • Maintain accurate written records, including assessments, special education documentation, screening instruments, anecdotal observations, family contacts, lesson plans, monthly reports, form 10’s, documents for transition to public school and parent/teacher conference and other required forms. All communications are potentially sensitive and are subject to Head Start’s policy on confidentiality. II. Services • Participate in regularly scheduled team meetings to plan for and deliver collaborative services across all components with educational director and family worker. • Meet regularly with parents and other staff regarding each child’s status and progress. • Conduct required home visits for purposes of assessment and support, and to share information on parenting, educational strategies, and classroom progress. • Plan and conduct regular parent meetings with team members., • Schedule two parent/teacher conferences yearly – Fall and Spring, • Assist in recruitment efforts., • Attend In-Service Training, • Attend meetings, trainings, and appropriate professional development activities. • General maintenance and security of classroom, • Assist in inventory of all site equipment. III. Responsible to Education Director IV. Perform duties outside this job description when required for the efficient delivery of services to children and families

We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, combined with your strong communication skills and knowledge of EMR (Electronic Medical Records) systems, will help streamline clinic operations and enhance patient care. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR systems. Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette. Verify insurance benefits to ensure accurate billing and claims processing. Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. Manage front desk operations including filing, faxing, data entry (10 key typing), and maintaining organized patient files. Support clinic operations by coordinating care plans, medical scheduling, and handling patient inquiries promptly and courteously. Experience Proven experience as a Medical Receptionist or in a similar medical office administrative role. Experience with insurance verification processes and medical billing procedures. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Bilingual abilities are a plus to serve diverse patient populations effectively, especially in medical terminology. Prior clinic office experience is desirable; familiarity with medical terminology hospital experience is advantageous. We value your expertise in medical office management and look forward to supporting your growth in a fast-paced environment where your contributions truly make a difference. Benefits: On-the-job training Paid time off Language: Spanish (Required) Ability to Commute: Bronx, NY 10452 (Required) Work Location: In person

Global Tax and Financial Services is seeking a detail-oriented and dependable Bookkeeper & Tax Preparer Assistant to support our accounting and tax preparation team. This role is responsible for maintaining accurate financial records, assisting with tax return preparation, and providing administrative support to ensure efficient client service during tax season and thought out the year. The ideal candidate is organized, proactive, client-focused, and comfortable working in a fast-paced environment. Key Responsibilities • Record and maintain daily financial Transactions, • Reconcile bank and credit card statements, • Manage accounts payable and account receivable, • Maintain payroll records (if applicable), • Prepare monthly financial statements and reports, • Maintain and organize client financial documentation, • Assist clients with bookkeeping software questions (QuickBooks), • Multiple Client per month Tax Preparation Support • Collect and organize client tax documents, • Prepare basic individual tax returns under supervision, very basic, • Enter financial data into ta software accurately, • Review returns for missing information or discrepancies, • Communicate with clients to request additional documentation, • Assist with electronic filing and tracking return status Support • Answer phones and respond to client inquiries, • Maintain secure and confidential client files, • Support team members with special projects as needed Qualifications • Full time, • $60,000 Annual Salary, • Associate degree in Accounting, Finance, or related field preferred, • 1-3 years of bookkeeping or tax preparation experience preferred, • Proficiency in QuickBooks (Online and/or Desktop), • Familiarity with tax preparation software, • Strong knowledge of basic accounting principles, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent organizational and time management skills, • Strong attention to detail and accuracy, • Ability to maintain strict confidentiality Work Environment Office-based position Full-time Extended hours during tax season