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Senior Technology Site Reliability Engineer Cooley is seeking a Senior Site Reliability Engineer to join the Infrastructure & Development Operationsteam. Position summary: The Senior Technology Site Reliability Engineer("SRE") is responsible for ensuring the reliability, scalability, and performance of the firm's critical infrastructure and applications. The SREblends software engineering with systems engineering to build and maintain automated, resilient, and observable systems that support high availability and operational excellence. In addition to being technically advanced, the SRE will have a high degree of emotional intelligence and the ability to work as a team towards complex and layered objectives. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Monitor and maintain production systems to ensure high availability and performance, • Implement and manage service-level indicators (SLIs), objectives (SLO's), agreements (SLA's), and error budgets, • Participate in on-call rotations and incident response, including root cause analysis and postmortems, • Develop and maintain infrastructure as code (IaC) using Terraform, • Automate deployment, scaling, and recovery processes to reduce manual intervention, • Partner with DevOps to build and maintain CI/CD pipelines to support safe and efficient software delivery, • Implement observability solutions using metrics, logs, traces, and alerting systems (Prometheus, Grafana, DataDog, etc.), • Proactively identify and resolve system bottlenecks and reliability risks, • Work closely with Infrastructure, DevOps, Development, and security teams to embed reliability into the development lifecycle, • Contribute to a culture of blameless post-mortems and continuous improvement, • Document operational procedures and share knowledge across teams, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 6+ years direct applicable experience (e.g. site reliability engineering or related field), • Proficiency in Terraform and programming languages such as Python, Go, or Java, • Deep expertise in cloud platforms, particularly AWS, and container orchestration, • Strong background in distributed systems, performance tuning, and automation, • Bachelor's Degree in Computer Science, Information Technology, Engineering, or associated discipline, • Experience working with advanced ETL data workflows including technologies such as AWS EMR, Azure Synapse, Azure Data Factory, or Apache Hive/Spark/Airflow, • Experience with IaC deployment of AKS/EKS/GKE architecture, • Experience with enterprise Data Lake environments using technologies such as DataBricks or Snowflake Competencies: • Expert analytical/quantitative, problem-solving, and deductive reasoning skills, experience performing advanced troubleshooting and root cause analysis of complex technical issues, • Excellent organizational, planning, and time management skills and ability to work independently and in a team environment to manage competing priorities and meet deadlines, • Advanced verbal and written communication skills with the ability to present findings, conclusions, alternatives, and information clearly and concisely EOE. The expected annual pay range for this position with a full-time schedule is $140,000 - $205,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Classification Exempt, 12-Month Employee Reports to Director of Technology + Student Information Systems Overview The Technology + Student Information Systems Associate is responsible for assisting and supporting the Principals and Counseling department with managing student data on Powerschool. This includes creating schedules, updating grades and assisting Students and Parents/Guardian with access to their Powerschool accounts. Support Director of Technology + SIS with syncing powerschool data with Clever and Google Workspace as well as installing add-ons to further enhance Powerschool with new features. In addition, the Technology + SIS Associate will perform a variety of routine-to-moderately complex technology department support to maintain efficiency and upkeep of the school's instructional technology hardware and software, as well as daily operations. Responsibilities Technology and SIS Support • Support with all aspects of Powerschool, including updating grades & test scores, scheduling, plugins and add-on software (bright arrow, MBA reports, PSCB Dev, etc)., • Support with all aspects of technology hardware and software used at the school. (Printers, Phones, Apple Devices, Chromebooks, Google Workspace, Microsoft 365, etc.)., • Manage inventory of chromebook carts in the school along with repairs., • Manage the preparation of all necessary equipment for technology setups for meetings and events as needed., • Work through a helpdesk system to track and resolve issues with Powerschool and technology., • Create or update documentation and data to support daily options, including but not limited to Inventory, how-to tutorials, etc. Skills and Knowledge • Effective skills in self-management including but not limited to meeting deadlines, effective prioritization of tasks, self-organization, managing up, and efficient time and task management, • Ability to learn new hardware and software and implement best practices., • Experience managing PowerSchool and plugins., • Experience with installation, configuration and maintenance of computer hardware and software., • Strong written and verbal skills with the ability to reply to email with urgency., • Tact and sensitivity, including but not limited to adhering to confidentiality obligations such as mandated reporting., • Ability to build strong and effective collegial relationships as part of an interdisciplinary team of educators and school leaders., • Ability to communicate and build relationships effectively and appropriately with a diverse range of individuals, including but not limited to current and prospective students and families, colleagues, and external partners. Qualifications • Bachelor's Degree in a related tech field or education required, • Experience with managing all aspects of PowerSchool, • Experience with supporting computer hardware and software, • Advanced knowledge of Google Workspace and related products, • Knowledge of Microsoft 365 and related products, • Background in programming and databases preferred, • Experience working in schools preferred Supervisory Responsibilities None Position Type and Expected Hours of Work This is a full-time 12-month position. The regular hours and workdays are Monday through Friday, 7:55 am to 3:55 pm in addition to any special events to which all staff are expected to attend. Salary Range $65,000 - $70,000 annually (Based on Experience) Travel Minimum to no travel required EEO Statement Dr. Richard Izquierdo Health and Science Charter School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Job DescriptionAbout NationMind LLC: NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for Cloud Computing Specialist (ServiceNow CSM) to join our growing team. Role: Cloud Computing Specialist (ServiceNow CSM) Experience Required: 7-9 Yrs LOCATION: New York, NY (Hybrid) - 3 days on site, 2 days remote. Contract: 6 months Required: Must be ServiceNow Certified Implementation Specialist Customer Service Management (CISCSM) ROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead endtoend CSM implementations from discovery through deployment and hypercare., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform rootcause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. REQUIRED QUALIFICATIONS: • ServiceNow certification: CISCSM (Customer Service Management)., • 46 years handson ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multitenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor's in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problemsolving, reliable followthrough, deadline ownership, independent work, and crossteam collaboration. PREFERRED / NICETOHAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (612 MONTHS): • Productionready CSM implementation improving case resolution time and CSAT., • Rolebased dashboards and PA KPIs live for operations and leadership., • Established governance (coding standards, ACL model, CI/CD flow) with reduced platform incidents.

Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities • Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules, • Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, • Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes, • Lead technical aspects of project delivery and solution delivery for engagements, • Provide technical leadership on best practice for ongoing support of ServiceNow, • Lead the configuration and development of modules to meet customers' business outcomes and requirements, • Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer, • Guide and provide required oversight/training for the customer's system administrators throughout the engagement, • Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow, • Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform, • Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform, • Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution, • Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform, • Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules, • Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments, • Support sales and pre-sales activities as required, • Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM, • Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes, • The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's, • Assist SHI teams in managing project timelines and customer expectations, • Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members, • Attend, support and represent SHI at conferences and events, • See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM, • Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations, • Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning

Job DescriptionServiceNow -CSM Location: NY City Required Qualifications ServiceNow Certification: CIS-CSM (Customer Service Management) Required 46 years of hands-on ServiceNow admin/development experience At least 2 full CSM implementations Strong expertise in ServiceNow platform configuration and customization Experience with Flow Designer, IntegrationHub, scripting, and Glide APIs Strong knowledge of reporting and Performance Analytics Experience with security, governance, and CI/CD practices Integration experience (REST/SOAP, JSON/XML, OAuth2, SAML/OIDC) Bachelors degree or equivalent experience Flexible work from home options available.

This job is with Box, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Our highest performers have a natural curiosity, develop deep knowledge of the Box platform, have a strength in delivering value and story based demonstrations, and are capable of leading presentations related to the Box security story, technical architecture and product configuration. This role is in the New York City office, supporting Enterprise clients to expand our footprint and break into new accounts. If you are curious, passionate about problem-solving and enjoy working with leading-edge technology, we encourage you to apply. WHAT YOU'LL DO * You research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional * You own the technical win in your account, and take responsibility for driving the technical deal forward * Understand product integrations and MCP servers * You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more) * Technical quarterback managing the extended team from a solution standpoint * Ability to showcase strong business acumen and communicate the value of the Box solution to the customer * You support field marketing events as a Box SME and presenter * Travel up to 50% to engage with customers in territory WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. * 4 year degree or equivalent work experience required * 5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms * You’re AI-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences * Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible * Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value * Displays follow through, stamina and effort in every step of the sales cycle * Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional * Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus * Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here. Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here. For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here. #LI-KG1 Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. In accordance with OFCCP compliance, here is the Pay Transparency Provision. United States Pay Range$155,500—$240,500 USD

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to New York, NY or Denver, CO area) Position Summary The Benefit Configuration Specialist is responsible for supporting the testing and validation of pharmacy benefit plan configurations across multiple lines of business, including Commercial, Medicaid, Exchange, and Medicare. This role ensures that benefit plan setups align with client intent, regulatory requirements, and internal configuration standards.The Specialist will execute comprehensive benefit testing, participate in pre-implementation audits, and validate plan accuracy prior to deployment. Responsibilities include reviewing plan design specifications, performing scenario-based testing, identifying configuration discrepancies, and collaborating with cross-functional teams to resolve issues. This position requires strong attention to detail, analytical thinking, and the ability to interpret complex pharmacy benefit structures. The ideal candidate is comfortable working in a fast-paced environment, managing multiple audits simultaneously, and communicating findings clearly to internal stakeholders. Position Responsibilities: • Execute end-to-end testing and validation of pharmacy benefit plan configurations across Commercial, Medicaid, Exchange, and Medicare lines of business., • Perform detailed implementation audits to ensure benefit setup aligns with client intent, regulatory requirements, and internal configuration standards., • Review and interpret plan design documents, benefit change forms, and formulary specifications to translate requirements into executable test scenarios., • Analyze claim outputs to confirm expected adjudication behavior and accumulator movement., • Identify, document, and communicate configuration discrepancies or defects; collaborate with configuration team to ensure timely resolution., • Ensure compliance with applicable federal and state regulations, including guidance from the Centers for Medicare & Medicaid Services (CMS) where applicable., • Maintain clear documentation of testing results, audit findings, and approval signoffs., • Participate in client-facing meetings to review testing scope, discuss audit findings, clarify benefit intent, and provide detailed explanations of testing results and configuration outcomes., • Partner with cross-functional teams to ensure benefit accuracy and successful implementation., • Contribute to process improvements that enhance testing efficiency, audit quality, and overall benefit validation standards., • Manage multiple audits and testing initiatives simultaneously in a deadline-driven environment., • Responsible for adherence to the Capital Rx Code of Conduct Required Qualifications: • Bachelor's degree in Healthcare Administration, Business, Information Systems, or related field (or equivalent work experience)., • Minimum 3-5 years of experience in pharmacy benefit management (PBM), health plan operations, or benefit configuration., • Direct experience supporting Medicare lines of business (Medicare Part D and/or MAPD)., • Demonstrated understanding of Medicare benefit structures., • Experience testing and validating pharmacy benefit configurations in Commercial, Medicaid, Exchange, and/or Medicare lines of business., • Strong knowledge of formulary design, tier structures, utilization management (PA, ST, QL), and accumulator logic., • Ability to analyze benefit design documents and translate requirements into executable test scenarios., • Strong analytical skills with high attention to detail and accuracy., • Proficiency in Microsoft Excel for data review, validation, and reporting., • Strong written and verbal communication skills with ability to clearly document findings and discrepancies., • Participate in client-facing discussions to review benefit testing outcomes and implementation readiness while providing clear guidance on complex benefit designs. Base Salary: • New York, NY (hybrid) $78,800 - $98,500, • Denver, CO (hybrid) $72,000 - $90,000, • Remote - $62,400.00 - $90,000.00 This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, and skills, and location of the job. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents. Judi Health provides full-time employees with the followingbenefitsat no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment. About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$75,000—$90,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Munich Re America Services (MRAS) is a shared service organization that delivers services to all Munich Re US P&C Companies and other group entities. As a member of Munich Re's US operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive - from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products. The Opportunity Future focused and always one step ahead! Digital solutions and digital platforms are the key drivers for future growth. The Realytix Zero is a worldwide scalable Automated Underwriting Technology Platform comprising of rules and pricing engines to digitize & automate the underwriting of single risk business based on self-configuration for our business owners. The highly motivated team consists of colleagues with a broad range of know how - Underwriters, IT Developers, Pricing experts, Actuaries, IT Platform Architects and Data Engineers apply agile methodologies. The Realytix team was built in the German headquarter in Munich and has grown further internationally in US. The Customer Success Manager is expected to assure and support high quality product implementation including analysis & reporting and support the execution of market strategies to fortify the overall product strategy in the North American region. This role will consult with our internal and external clients in the digitization of new or existing insurance or reinsurance products. The incumbent will support the business development and gather requirements for new platform features from the business and client perspective. The individual is expected to be able to influence technological platform developments and communicate those actively both internally and externally. Responsibilities • Lead the development and continuous enhancement of the US customer success strategy, ensuring alignment with business goals and client expectations., • Own end-to-end client onboarding, including discovery workshops, requirements capture, solution design, platform configuration, UAT coordination, go-live readiness, and post-launch stabilization., • Establish and maintain proactive mechanisms for monitoring customer satisfaction, identifying trends, and implementing data-driven improvements., • Independently manage and deliver complex implementation projects, from PoC workshops through full deployment, ensuring superior client experience and timely execution across multiple stakeholders., • Identify and pursue strategic business opportunities with existing clients, acting as a key relationship manager across internal and external stakeholders (Insurers, MGAs, Munich Re Group Companies)., • Lead initiatives to digitize underwriting workflows by translating business rules, pricing logic, and operational requirements into scalable platform configurations and implementation plans., • Collaborate with Business Development (BD) Managers to co-develop tailored client value propositions, taking ownership of sales pitch preparation and delivery, and driving client engagement strategies., • Serve as a strategic advisor to clients during implementation and operational phases, proactively identifying opportunities to scale business volume and improve platform utilization., • Monitor and analyze the effectiveness of sales strategies, providing actionable insights and recommendations to BD Managers based on implementation outcomes and client feedback., • Demonstrate deep understanding of platform capabilities, bridging business and technology perspectives to influence platform development and innovation., • Actively lead cross-functional collaboration with client teams (e.g., Underwriting, Actuarial, Contract Writers), supporting BD strategy execution and contributing to the success of the Americas Team., • Facilitate knowledge exchange with innovation and product development teams across the Munich Re ecosystem to bring forward relevant solutions., • Champion client-centric feature development, acting as the voice of US customers within the broader Realytix Customer Success Team and influencing product roadmap decisions., • Work directly with engineering and client IT teams on technical topics such as API requirements, data mapping, configuration logic, defect triage, release readiness, and production issue resolution. Qualifications Successful candidates will possess the following skills/capabilities: • Understanding of underwriting principles in Non-Life (treaty or facultative) to understand product concepts for Digital & Automated Underwriting, • 5+ years of relevant experience in Underwriting, Software Development, Project Management skills within the insurance, InsurTech or a similar technical delivery role., • Working knowledge and solid understanding of different insurance or reinsurance pricing approaches and components., • Prior experience in software development, QA, solutions architecture, implementation engineering, or a similar technical delivery role., • Experience translating business requirements into technical specifications and platform configurations, • Experience working with APIs, data mapping, integration requirements, and testing, • Ability to troubleshoot complex implementation issues with engineering and client IT teams, • Experience with SaaS platforms, workflow systems, or rules/pricing engines, • Self-starter with a strong bias for action and ability to manage competing priorities, • Excellent networking, communication, influencing without authority and stakeholder management skills, • Customer-service and relationship-oriented., • Familiarity and interest with the technology space and IT platforms, • Bachelor's Degree or equivalent work experience preferred, • Willingness to work with teams distributed across different time zones and continents, • Willingness to travel around 10% The Company is open to considering candidates in New York City, NY. The salary range posted below applies to the Company's NYC location. The base salary range anticipated for this position is $115,600- $169,500 plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate displayed represents the typical salary range for candidates hired in this position in New York. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 5% employer match, • A retirement savings plan that is 100% company funded., • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-MB1 ___ Save job

Job Summary We are seeking a highly experienced Business Analyst with strong Charles River Development (CRD) expertise to support front-office investment management platforms This role requires deep domain knowledge in investment management , strong CRD configuration and integration experience , and

Role Overview: If you enjoy configuring and developing for internal business units in ServiceNow and are looking to showcase your ability to translate business needs into technical solutions, then we would like to meet with you! The ServiceNow Administrator is a key member of the Information Technology team, responsible for the day-to-day administration, configuration, and maintenance of the firm's ServiceNow platform. This role plays a critical part in ensuring the platform's reliability, performance, and security, while also providing essential basic engineering support. The administrator will be responsible for managing core ITSM applications, troubleshooting issues, and automating internal business processes. Additionally, they will be involved in light development and customization of the platform to enhance functionality and meet evolving business needs. This position requires a proactive, detail-oriented individual with a strong understanding of the ServiceNow platform, IT Service Management best practices, and a foundational knowledge of application development and scripting. At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities. You'll Love It Here If You: * Embrace learning and continuous improvement * Set and strive for a high bar of excellence * Believe that teamwork leads to success: ask us what it means to be #onefirmfirm! * Take pride in always doing your best work, even if it's harder or takes longer * Are passionate about what you do How You'll Help Our Team Succeed: * Perform day-to-day administration and configuration of the ServiceNow platform, including but not limited to, core ITSM applications (Incident, Problem, Change, Service Catalog, and Knowledge Management), HRSD, Application Engine, and CMDB. This includes configuring forms, tables, fields, business rules, client scripts, UI policies, and data imports. * Design, develop, and customize new applications, modules, and functionalities within the ServiceNow platform to meet evolving business needs. * Manage the development and promotion of update sets between environments (e.g., Development, Test, Production) to ensure a controlled and consistent deployment process. * Monitor platform performance and identifies areas for optimization. Implement best practices for scripting, data model design, and system configuration to ensure platform scalability and responsiveness. * Plan, coordinate, and execute system maintenance, patch installations, and version upgrades in a timely and efficient manner, ensuring minimal disruption to business operations. * Provide Tier 2 and Tier 3 support for all ServiceNow-related issues, troubleshooting technical problems, identifying root causes, and implementing effective solutions. * Design, develop, and maintain automated workflows using Flow Designer or legacy workflows, to streamline and optimize internal business processes and improve efficiency. * Develop and maintain reports, dashboards, and performance analytics to monitor platform health, usage, and key performance indicators (KPIs) for management. * Assist in the implementation and maintenance of integrations between ServiceNow and other internal systems or third-party applications using APIs and IntegrationHub. * Create and maintain comprehensive technical documentation, including system configurations, procedures, and training materials. Provide training and guidance to end-users to ensure effective use of the platform. What You'll Need to Be Successful: * 5+ years of relevant experience (at least 3+ as a ServiceNow Administrator); professional services experience preferred. * The desire to take initiative and actively contribute to the team and the firm * The ability to communicate effectively and professionally. * Strong business acumen and the ability to learn the firm's financial and operational functions. * The mindset to provide superior service. * Strong understanding of ITIL frameworks and IT Service Management (ITSM) best practices. * Proficiency in ServiceNow scripting languages. * Experience with relational databases and data management within the ServiceNow platform. * Familiarity with web service integrations. * Excellent problem-solving, communication, and interpersonal skills, with a focus on internal customer service. * Ability to work both independently and as part of a collaborative, cross-functional team, contributing to the firm's overall success. * The ability to commute to our office in Chicago to comply with our hybrid work policy of 2-3 days per week in office. * Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience. * ServiceNow Certified System Administrator (CSA) certification. Cornerstone Research is offering a competitive market base salary for this position. The base salary range represents the low and high end of the salary range for this position in all eligible locations. This range may differ based on your geographic location and cost of living considerations. At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings. Relocation assistance is not offered for this position. Boston: $72,000.00 - $92,200.00 Chicago: $68,200.00 - $87,300.00 New York: $73,200.00 - $93,700.00 Washington, DC: $70,700.00 - $90,500.00 We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. Who We Are: Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings. We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results. We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career. Equal Employment Opportunity: Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Sr.Manager, Seller Onboarding & Operations leads the end-to-end seller onboarding function for Macy's Marketplace, overseeing pipeline management, partner enablement, systems integration coordination, Salesforce administration, and offshore team operations. This role drives operational excellence across the full onboarding lifecycle - from seller sign-through to go-live - while building the systems, tooling, and partner relationships that enable the Marketplace to scale. The role sits at the intersection of operations, technology, and seller experience, requiring a leader who can manage a distributed team, own vendor and partner relationships, coordinate systems integrations, communicate complex processes clearly to external partners, and leverage Salesforce to drive pipeline visibility and operational reporting. What You Will Do * Onboarding Operations & Pipeline Management • Own the seller onboarding pipeline from intake through go-live, managing volume across all seller segments (Small/Medium, Large/Enterprise, Direct API), • Refine onboarding workflows, milestone tracking, and case structures to improve time-to-onboard and seller readiness at launch, • Monitor pipeline health through weekly reviews, identifying and resolving blockers to maintain target case velocity, • Establish and report on KPIs including time-to-onboard, pipeline status distribution, milestone compliance, and GMV onboarded, • Own the seller experience throughout the onboarding journey, serving as the primary operational point of contact for escalations and process guidance, • Communicate marketplace requirements, platform processes, and compliance standards clearly to external seller partners in a B2B context, • Drive improvements in seller satisfaction metrics (CSAT) related to responsiveness, documentation clarity, and onboarding experience, • Partner with the Seller Learning lead to shape enablement strategy, identify knowledge gaps, develop training materials, and proactively build resources that improve seller readiness, • Lead a team of 5 onshore direct reports, • Manage the offshore BPO partnership (10 agents), including contract ownership, quality oversight, capacity planning, and retention programs, • Conduct skill-gap assessments and create individual development plans for direct reports, • Build cross-training coverage to eliminate single points of failure across categories and functions, • Coordinate the integration phase of seller onboarding across marketplace platform, OMS, WMS, and payment systems, • Partner with Product and Engineering teams on platform requirements, feature prioritization, and systems integration needs, • Support seller integrations via channel partners, feed aggregators, and direct API connections, ensuring data quality and operational readiness, • Help drive the channel partnership program - managing relationships with integration partners, monitoring partner performance, and advocating for improvements that benefit seller experience, • Support platform migration efforts, including process adaptation, documentation updates, and seller communication, • Serve as the business owner for Salesforce within the onboarding function, managing configuration, workflows, and reporting, • Lead the relationship with the Salesforce development partner, owning prioritization of feature requests and enhancement roadmap, • Design and implement CRM improvements including compliance monitoring, progress indicators, and case health dashboards, • Support team captains in identifying feature needs and advocating in prioritization meetings Required • 3-5 years' experience in e-commerce operations, marketplace operations, or seller/partner management, • 3-5 years people management experience, including performance management and team development, • Direct experience with marketplace platforms (Mirakl, Amazon Seller Central, Walmart Marketplace, or similar), • Experience with catalog management, merchandising systems, or product data operations - understanding of item attribute requirements, category-specific compliance standards, and bulk data workflows, • Experience designing and managing onboarding or enablement programs at scale, • Experience managing vendor or BPO relationships, including quality oversight and contract management, • Exposure to systems integration concepts (API, EDI, feed-based) and ability to collaborate with technical teams on integration workflows, • Familiarity with OMS, WMS, or other e-commerce fulfillment and order management systems, • Working knowledge of Salesforce - reporting, pipeline management, and case workflows; hands-on configuration experience is a plus, • Proficiency with data analysis tools (Excel, SQL, or BI platforms) for operational reporting, • Experience with Jira, Confluence, and cross-functional program management, • Experience supporting platform migrations or large-scale change management initiatives, • Exposure to partner development or seller enablement programs in a B2B context Familiarity with knowledge management platforms (Stonly, Zendesk, Guru, or similar) Who You Are * • Positive attitude with a solution-focused mindset, • Strong customer or stakeholder focus, • Ability to translate internal processes and technical requirements into clear guidance for external partners Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. DIGITAL00

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Senior Manager, Process Design & Optimization is responsible for leading the execution and delivery of scalable marketing process improvements across Macy's Marketing organization. Reporting to the Director, Process Design & Optimization, this role focuses on designing, implementing, and operationalizing end to end marketing processes that improve efficiency, enable automation, and support evolving ways of working. This role works across marketing platforms, systems, and technologies to ensure that process designs are effectively translated into system configuration, platform automation, and governed execution. The Senior Manager plays a hands on role in process delivery, leading initiatives from discovery through hypercare and ensuring solutions are successfully adopted and sustained. In addition, this position oversees a team of change management and training specialists, ensuring that new processes, automation capabilities, and AI enabled enhancements are fully embedded across marketing teams and collaborative partner organizations. What You Will Do Process Design & Optimization Execution • Lead hands on execution of marketing process initiatives, actively engaging in discovery, analysis, design, validation, and delivery, • Apply a consistent, end to end process delivery framework - Discovery, Design, Configuration, Training, Go Live, and Hypercare - to ensure high-quality, repeatable outcomes, • Conduct detailed process discovery by identifying existing practices, documenting current-state workflows, and gathering pain points across marketing teams and partner groups, • Translate findings into well defined future state process designs, including process maps, swim lanes, decision logic, roles, and handoffs, • Facilitate working sessions to validate future-state processes with stakeholders, incorporating feedback and driving alignment, • Identify opportunities to embed platform automation, traditional RPA, and emerging agentic AI capabilities into marketing processes, • Partner with technology and automation teams to define automation requirements grounded in process design, • Ensure process designs support intelligent workflow routing, decisioning, orchestration, and exception handling, • Support testing, rollout, and adoption of AI enabled process capabilities in alignment with governance and responsible AI principles, • Work across marketing platforms and systems to ensure process designs are accurately reflected in system workflows, configurations, and controls, • Validate that systems function as execution engines for defined processes, not manual workarounds or shadow processes, • Ensure process designs account for downstream impacts such as integrations, handoffs, reporting, and data integrity, • Lead and develop a team of change management and training specialists responsible for driving adoption of new processes and technologies, • Define and execute change strategies that support understanding, engagement, and sustained behavioral change, • Oversee development of training programs, job aids, playbooks, and onboarding materials aligned to both process intent and system behavior, • Partner with Marketing, Merchandising, Digital, Technology, Product, and Analytics teams to ensure process execution supports business priorities, • Serve as a trusted delivery partner by translating complex requirements into clear, executable process solutions, • Support definition of success metrics related to process efficiency, automation effectiveness, and adoption outcomes, • Monitor post launch performance, identifying gaps, risks, and improvement opportunities, • Incorporate feedback, data, and evolving needs into iterative process enhancements Basic Qualifications • 8-10+ years of experience in process design, operational excellence, or business transformation, preferably within marketing or adjacent functions, • Proven experience leading complex, cross functional process initiatives through implementation and adoption, • Experience with marketing operations technology applications, • Experience designing processes that enable system automation, workflow automation, or AI enabled solutions, • Demonstrated people leadership experience, including managing change management or enablement teams, • Process Improvement & Transformation Certifications, such as: Six Sigma (Green Belt, Black Belt, or equivalent), BPM Certification, Prosci Change Management Certification, • Experience applying formal process improvement methodologies within marketing, creative operations, or enterprise workflow environments, • Experience with Adobe Content Supply Chain solutions (Workfront, AEM, Target, etc.), • Familiarity with process maturity models and operational excellence frameworks, • Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply., • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. MARKETING00

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35 The Systems Analyst will work closely with the Systems Development team to support the enterprise-wide Human Resource application. The Analyst will focus on providing technical support to the HRIS function, such as system maintenance, upgrades, administration, and enhancement of HRIS applications. The candidate will also be responsible for technical design and development of system integrations. This position requires someone who can develop functional specifications/requirements, create/execute test scripts, and perform end-user testing. Assist with upgrades, updates, module implementations, customizations, and system enhancements. Responsibilities • Serves as a liaison between Human Resources and Information Technology to effect programming changes, implement users' requests, and system enhancements., • Uses advanced knowledge and analytical skills pertaining to HRIS in order to guide members of HR and system users., • Provides statistical and analytical data to support the basis for informed decision-making., • Gathers business requirements, demonstrates proof of concept, provides technical assistance in configuration, conducts user acceptance testing, and assists the HRIS team in migrating the solution., • Creates technical, interface-related test scripts and carries out the testing using the extraction and reporting tools to build and test scenarios., • Uses the appropriate tools in order to identify variances and research discrepancies to ensure the soundness of the HR Systems., • Ensures the accuracy, integrity, and confidentiality of the HR System., • Assists in projects including module implementations, upgrades, and various integration efforts., • Bachelor's degree or equivalent; a Bachelor of Science in Information Systems or related field is preferred., • Minimum of 3 years of experience working with a large enterprise-wide Human Capital Management (HCM) System (i.e. PeopleSoft, Workday, Oracle, SAP) is required., • Working knowledge of one or more modules of an HCM, such as Core HR; Payroll and Compensation; Time, Absence and Scheduling; or Workforce Management and Employee Experience required., • Familiarity with PeopleSoft Query Manager, SQL Developer, Data Warehousing, Application Designer, Application Engine, Component Interface, Process Scheduler, and Workflow Engine or analogous toolsets from Workday, Oracle or SAP is required., • Proficiency in Microsoft Office Suite, including pivot tables, formulas, and conditional formatting required., • Skilled in analyzing complex business requirements and translating them into effective technical solutions., • Experience identifying variances, researching discrepancies, and providing production support., • Effective collaborator with Finance, IT, and other functional areas., • Strong analytical, organizational, and interpersonal skills with the ability to handle information confidentially., • Excellent communication, relationship-building, and problem-solving abilities with strong attention to detail. Columbia University is committed to the hiring of qualified local residents.

About this role Role Overview: We are seeking a visionary, strategic, and execution-oriented leader to serve as the Head of AlphaGen Investor Research Product Engineering. This role centralizes end-to-end ownership of the AlphaGen's research product estate spanning research lifecycle with an explicit focus on eliminating fragmented operational burden and establishing a single accountable organization for AlphaGen's modernization and future growth. You will drive a unified product and transformation strategy that accelerates evolution toward a cloud-native, AI-first research ecosystem. Key initiatives include retiring legacy tooling, modernizing core runtimes, and creating scalable self-service workflows that shorten research-to-production from months to hours. This transformation enables AlphaGen's Investor Research Solutions & Services to focus on high-value quantitative partnership with the Portfolio Management Group (PMG), while Investor Research product (under your leadership) provides a robust foundation, reusability, and productized research capabilities to support and scale alpha generation efforts. AlphaGen Investor Research Product is PMG's strategic research-technology engine. In this role, you will lead the organization responsible for delivering a cloud-native, AI-powered, self-service suite of products that accelerates the end-to-end lifecycle of data, signals, and models all while working closely with the Alphagen platform team in providing the operational backbone required for reliability, resiliency, security, and scale. Key Responsibilities: Strategic Leadership & Transformation Execution Strategy Development: Develop and execute a cohesive engineering strategy that aligns AlphaGen's product direction with major transformation initiatives (e.g., cloud migration, AI-first workflows, standardization, legacy system retirement). Clear Ownership: Establish clear product ownership, accountability, and governance across the entire AlphaGen investor research product estate Partnership Building & Cross-Functional Collaboration Cross-Organization Partnerships: Forge and nurture strong partnerships across stakeholders, broader Aladdin product and platform engineering organizations to drive shared roadmaps, shared outcomes, and frictionless execution of initiatives. Governance & Standards: Strengthen collaboration with internal governing bodies and central teams to ensure consistent standards, regulatory compliance, and seamless integration with broader enterprise systems. User Engagement & Adoption (Self-Service by Default) User-Centric Design: Drive user adoption strategies in partnership with product management and key stakeholders, creating a "single front door" experience for researchers to access data, tools, documentation, and support covering spectrum of research personas. Frictionless Pipeline: Deliver a frictionless research-to-production pipeline by productizing building blocks to enable data onboarding, signal development, model validation, production release, thereby enabling researchers to go from idea to production with minimal hand-offs. Product Engineering Leadership (What Researchers Use) Core Frameworks & SDKs: Own and evolve the core libraries, frameworks, and SDKs that enable consistent signal and model development (e.g., standardized APIs, templates, archetypes), ensuring researchers have a cohesive development experience. AI-Enabled Tooling: Lead development of AI-powered research tools and automation (spec-to-signal workflows, validation agents, automated quality checks) to shift scaling from people-driven processes to platform-driven capabilities. Model Lifecycle Governance: Own end-to-end model lifecycle governance tooling, from experiment to validation to production, including configuration management, metadata tracking, reproducibility, and control frameworks. Product Infrastructure Leadership (Systems the Platform Runs On) Foundational Systems Collaboration: collaborate with the Alphagen platform team to help optimize the foundational systems that power AlphaGen's products, including: Compute & Runtime: scalable GPU/CPU execution environments, define efficient scaling policies, drive performance optimizations, and manage resource allocation models for diverse research workloads. Observability & Operations: end-to-end telemetry and monitoring, enable proactive incident detection, and automate recovery mechanisms to ensure high platform uptime and resiliency. DevOps & CI/CD: Champion infrastructure-as-code, robust deployment pipelines, and standardized build/test/release workflows to accelerate delivery and improve reliability of platform updates. Reliability & Production Standards: apply resiliency patterns, and harden systems to enterprise production standards for security and stability. Operational Automation: Expand automation for operational tasks (data quality checks, pipeline health monitoring, backfills, change management) to reduce manual intervention and error risk. Legacy Modernization & Tech Stack Evolution Cloud Migration: key player in the end-to-end product modernization journey, including the migration from legacy systems to cloud-native architectures, and the timely retirement and consolidation of legacy tools. Next-Gen Platform Architecture: Drive an API-first, cloud-native platform design to improve scalability, performance, and interoperability across the ecosystem. Leverage AI/ML where it materially improves speed, quality, and control (e.g., intelligent automation, anomaly detection). Market and Business Insight / "North Star" Alignment Industry & Internal Insight: Stay attuned to market trends and internal demand signals, such as the rising need for adaptable alpha-generation platforms and AI-driven research capabilities. Define the North Star: Partner with senior leadership to define and communicate a clear business "North Star" for AlphaGen Product Engineering - reduce operational barriers, enable rapid iteration, scale platform services, and ultimately capture more alpha opportunities for the firm. Qualifications: Education: Bachelor's degree in Computer Science, Engineering, or a related field; or equivalent practical experience. An advanced degree is a plus. Strategic Engineering Leadership: Proven experience leading large-scale engineering organizations through product transformation initiatives (e.g., platform modernization, cloud migration, operating model changes). Demonstrated success in setting vision and executing across complex, multi-year technology programs. Technical Depth (Strong understanding of): \n • Alpha generation workflows or closely related quantitative research processes in finance/investments.\n, • Cloud technologies and cloud-native architectural patterns (e.g., microservices, containerization, distributed computing e.g. Ray).\n, • API-first platform design and developer experience best practices.\n, • AI/ML applications for workflow automation, data validation, and operational excellence\n Leadership Attributes: This leader exemplifies operating principles that set the tone for how the team works and evolves: AI-First, Human-in-the-Loop: Embraces AI-driven solutions as a default for efficiency and scale, while keeping expert human judgment in critical loops to ensure quality and trust. Platform Over People: Prioritizes building robust platforms and automation over relying on individual heroic efforts, enabling sustainable and scalable growth. Single Front Door: Advocates for a unified user experience where researchers and stakeholders have one intuitive portal for all their needs, simplifying access and support. Standardization Everywhere: Drives consistency in tools, processes, and data across the board, reducing complexity and improving interoperability and maintainability. Self-Service as the Default: Champions self-service capabilities, empowering users to accomplish tasks independently (from data ingestion to model deployment) without bespoke engineering work. Deep Co-Ownership with PMG: Fosters a culture of partnership with the Portfolio Management Group, aligning closely on priorities, sharing roadmaps and KPIs, and co-owning outcomes to ensure the platform truly meets investment teams' needs. For New York, NY Only the salary range for this position is USD$225,000.00 - USD$285,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Vice President - Product Control, Market Risk – Corporate and Investment Banking (CIB) role is responsible for risk analysis and independent oversight of market data quality certification used for market risk metrics and reporting. The analyst is responsible for all aspects of market data quality including compliance with requirements of regulators and internal control and will recommend opportunities and proposed resolutions for improved efficiency, effectiveness, and/or risk reduction for the department. The Vice President - Product Control, Market Risk – Corporate and Investment Banking (CIB) should have the technical skill to create market data time series and historical reconstruction. The analyst is responsible for reviewing, analyzing, and/or evaluating the Company's market data management that renders risk-based processing and reporting to reduce operating losses and maintain maximum protection of the organization's assets, products, and services. The analyst will recommend opportunities and propose resolutions for improved efficiency, effectiveness, and/or risk reduction for pricing and reporting. • EOD certification process occurs daily from 3 to 8 PM, • Morning hours are dedicated to market data maintenance and data quality check, • Perform daily review, maintenance, and certification of market data accuracy, • Analyze, maintain, and build history for market data proxy used for VAR reporting., • Review market data and static data configuration in multiple platforms., • Liaise with multiple teams to implement and resolve market data discrepancies., • Monitor and manage risk/exposure and compliance with the company's policies., • Identify, manage, and report on daily market data process and workflow., • Quantitative support to the different participants of market data development process., • Activities may include quantitative analysis, risk identification and remediation., • Oversee and ensure the development and implementation of short-term projects., • Organize and implement upgrades in Risk System with the support teams and Methodology., • Perform test on systems in order to improve efficiency in analyzing the reports for risk metrics. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Experience in valuation of financial products and / or market risk management (FX, Rates, Bonds, Equities, CDS, Convertibles, Fixed Income Structured products (RMBS, CMO, MBS, CLO,…)., • Experience in knowledge of market products, obtaining inputs for valuation and market information systems (Bloomberg, Reuters, ICE, Market, etc.)., • Development of analysis tools and prototypes for defined market data feed (mainly in VBA or Python)., • Bachelor's degree (or equivalent) in Economics, Mathematics, Physics, Engineering, or a related field., • Knowledge in market data and financial products., • Strong Excel, Excel VBA and Python a must, • Knowledge in external vendor tools as Murex and Asset Control will be a plus., • No Certifications listed for this job. It Would Be Nice For You To Have: • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education., • Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $190,000.00 USD Maximum: $245,000.00 USD We Value Your Impact: Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Job Description Position Overview: Spencer Thomas Group (STG) is currently looking to add to our team of consultants under our Workforce Management Practice. As part of Workforce Management (WFM) implementations, STG provides onsite and remote support for the installation and configuration of new time clocks. We are currently looking for consultants with experience efficiently installing time clocks to integrate with ADP WorkForce Manager/UKG WFM/Dimensions, so employees’ punches are accurately recorded with little to no downtime. Responsibilities: • Full installation and technical configuration of new time clocks, • Complete setup and integration with WorkForce Manager, • Hands-on Kronos/WFM/eTIME implementation experience with Clock installation and configuration expertise

Description The ITSG Research and Instructional Support team provides systems administration related to data center management, server hardware, server operating systems, server applications installations and configurations, network infrastructure, computing resources in a complex environment comprising of Linux and Windows Servers, and VMware virtualization platform, across multiple buildings and business units. This role is responsible for administering systems infrastructure, core server applications, and networking and securities. Duties and activities include: • Participate and develop ITSG & CIT hosted infrastructure environments., • Maintain and enhance existing units’ infrastructure in multiple buildings and units., • Implement infrastructure solutions in accordance to University Policy 5.10, Information Security., • Implement procedures for system administration to ensure stability and reliability. Provide Linux and Windows servers and VMware system administration support for the major hardware and software platforms in use. This includes such activities as systems and server applications installation and configurations; managing account provisioning systems, software distribution, backup, and systems monitoring; identifying and fixing bugs, security holes, and problems with systems software. Respond to software, hardware and network emergencies as required. Provide backup support for mission-critical systems housed in the data centers, including installations and decommissions of servers and network hardware in the data centers. Provide support for integrated user authentication, file access, printing, database solutions, calendaring, and other server systems between different platforms. Propose and plan projects to allow the facility. Implement and manage account provisioning systems in the ITSG infrastructure, research, and instructional systems. Consult and interface with user community to identify and deliver efficient and appropriate use of IT resources. 65% Networking and Security Provide systems programming and device configuration support for Linux servers and related networking issues. Provide support for networking, network routing, and network information services  including network naming services, VPNs, and network management and monitoring. Participate in the implementation of ITSG networks, firewall rule, VPN, and infrastructure solutions in accordance to University Policy 5.10, Information Security. Participate in the design of future ITSG networking system design. Assist in systems security audit information from various units. 25% Other position-related responsibilities Participate in projects with occasional work responsibility falling above or below current classification. Provide consulting and support to members as needed. 10% Skills Linux, System administrator, Red hat, Systems engineering, Ansible Top Skills Details Linux,System administrator,Red hat,Systems engineering,Ansible Additional Skills & Qualifications Slurm Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $50.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n, • Critical Illness, Accident, and Hospital\n, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n, • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n, • Short and long-term disability\n, • Health Spending Account (HSA)\n, • Transportation benefits\n, • Employee Assistance Program\n

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. Energy Solutions is currently seeking a Senior HRIS Business Analyst to serve as a Workday HCM subject matter expert and a key partner to People Operations. This role partners with HR, Payroll, Benefits, Compliance, and IT to configure, maintain, support and optimize HR systems, ensuring accurate data, compliant processes, and strong employee experience. The ideal candidate operates independently with general guidance, manages moderately complex issues, and influences outcomes through expertise, analytics, and consultative communication. This is a hybrid role requiring at least one onsite day per week (currently Wednesdays). Preferred locations include Oakland, CA; Orange, CA; and Portland, OR. Candidates near Chicago, IL; New York, NY; or Boston, MA will also be considered but must work Pacific Time hours. Responsibilities include but are not limited to: HRIS Administration & Service Delivery • Configure, maintain, and optimize Workday modules including Core HCM, Benefits, Compensation, Payroll, Time Tracking, and Absence Management., • Manage People Operations service delivery by handling moderately complex HRIS cases, employee issues, and escalations, ensuring timely resolution and a positive employee experience., • Troubleshoot and resolve Workday operational issues including PTO accruals not occurring, absence plan discrepancies, and time off labeling inconsistencies between payroll results and pay slips., • Partner cross-functionally to resolve system, data, and process issues impacting HR service workflows and downstream integrations., • Review and validate HRIS transactions to ensure standards for accuracy, consistency, internal controls, and compliance requirements are met., • Support and maintain compliance-related activities by ensuring HR data, system configurations, and business processes align with internal controls and regulatory requirements., • Support audits, investigations, and corrective actions by providing accurate system data, documentation, and reporting., • Identify, assess, and recommend process or system improvements to mitigate compliance or data risks., • Partner with PC Analytics to provide access, data, and requirements needed to develop and maintain Workday reports, dashboards, and analytics., • Enable PC Analytics to develop and maintain custom reports and operational reporting, including supervisor reports and dashboards (e.g., DEI reporting)., • Enable PC Team to prepare statistical summaries and ad hoc analyses related to workforce data, compensation, payroll, benefits, performance, and service delivery metrics., • Support, maintain, and troubleshoot inbound and outbound integrations and data loads using Enterprise Interface Builder (EIB), Cloud Connectors, and Workday Studio (as applicable to role scope)., • Support Workday business process integrations such as Docusign and associated workflow troubleshooting., • Collaborate with technical teams to resolve interface issues, including updates to external system custom fields (e.g., Unanet custom fields in Workday Production)., • Plan and execute unit testing, integration testing, payroll parallel testing, and user acceptance testing (UAT) to validate system accuracy and end-to-end process integrity., • Support and maintain Workday security administration activities including security group updates, operations security setup, and access controls., • Configure, review, and validate appropriate Workday access for employees, managers, and special populations (e.g., terminated staff, with security verification)., • Maintain and optimize user notifications and alerting configurations, including email notification routing and suppression (e.g., "A Task Awaits You" notifications)., • Act as a consultative partner to PC Leadership, Payroll, Benefits, and business stakeholders, helping resolve moderately complex issues and manage expectations., • Communicate clearly system impacts, process changes, and data insights to both technical and non-technical audiences., • Support change management efforts by developing and maintaining training materials, job aids, user guidance, and best-practice recommendations., • Design and implement scalable improvements across HRIS-supported People Operations workflows., • Drive consistency, standardization, and controls across HR workflows to improve execution quality and reduce operational and compliance risk., • Contribute to continuous improvement initiatives by identifying inefficiencies and recommending system-enabled solutions., • Provide informal mentoring or guidance to peers on Workday functionality, reporting, and HRIS best practices. Minimum Qualifications: • Bachelor's degree in Human Resources, Information Systems, Business, Engineering, or a related field, or equivalent practical experience., • 5+ years of HRIS experience, with hands-on expertise in Workday HCM, • Demonstrated experience supporting multiple Workday modules (HCM, Benefits, Compensation, Payroll, Time Tracking, Absence)., • Working knowledge of HR compliance requirements, payroll controls, and audit support., • Ability to manage complex issues independently while collaborating across teams., • Demonstrated experience in reporting, troubleshooting, and supporting production operations in Workday., • Strong attention to detail and ability to perform accurate validation under deadlines (payroll calendar). Preferred Qualifications: • Certified in Workday HCM and Payroll, • Supporting payroll operations and payroll/benefits reconciliation The salary range for this role is $107,363 - $134,127, with a target compensation of $107,363 - $119,621 based on experience and qualifications. Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP). AI Use At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one's own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine. Equal Opportunity Employer Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations. Office Locations and a Remote Workforce Energy Solutions operates as a predominantly remote workforce with offices in___. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota. Background Check Information Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer. Reasonable Accommodations Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email ___.

Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: * Medical, Dental, Vision, Life, and Disability Insurance * 401(k) with company match * Pre-tax spending accounts including health care FSA and commuter savings * Flexible paid time off * Professional development reimbursement and ongoing skills training opportunities * Employee resource groups * Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role The Technology Implementation Manager - Workfront supports the Senior Manager, Technology Implementation in delivering, optimizing, and governing enterprise workflow and productivity tools across the organization with a primary focus on Workfront as an enterprise-wide platform. This role blends system administration and configuration, project coordination, process improvement, training, and stakeholder support. The ideal candidate is proactive, detail-oriented, and comfortable working across cross-functional teams to ensure successful technology adoptions, high-quality documentation, and consistent execution of BetMGM's technology standards. Responsibilities * Workfront System Administration & Governance * Serve as a Workfront Global System Administrator, managing system configurations, maintenance, user provisioning, troubleshooting and best-practice usage. * Partner with and support the Workfront Governance Committee, that will be established by the Senior Manager, Technology Implementation, helping to facilitate meetings, track decisions, provide pros and cons, and execute approved governance updates. * Lead System Audit of users, layout teams, access levels, system settings, groups, teams, resource pools and permission settings. Provide recommendations for review and approval. * Lead User Acceptance Testing (UAT) for new features, enhancements, system releases, and workflow updates. * Scale team technical proficiency by mentoring cross-functional members on Workfront administration and architecting best-practice configuration standards. * Configure Workfront objects including portfolios, programs, projects, custom forms, fields, reports, resource management, job roles, access levels, layout templates, proofing, and dashboards. * Technology Implementation & Support * Co-architect workflows to address process gaps and promote operational efficiencies based on business requirements. * Support the Senior Manager, Technology Implementation with execution of enterprise tool rollouts, enhancements, and process optimization initiatives * Lead and deliver Workfront training sessions for new and existing users, ensuring consistent adoption and understanding of workflows and standards. * Collaborate with cross-functional teams including Technology, Operations, Marketing, Compliance and other departments to ensure configuration alignment with business needs. * Maintain structured project documentation, timelines, requirements, and rollout plans. * Contribute to solution design workshops and process optimization sessions by gathering requirements and mapping user journeys. * Review and provide recommended edits to Workfront documentation, SOPS, process maps, and user guides in alignment with evolving governance decisions alongside the Technology Sr. Technical Writer. * Manage data mapping exercises to develop requirements for Fusion automation enablement. * Documentation, Branding & Communications * Manage the creation of clear, high-quality visuals, reporting dashboards, and stakeholder-ready content. * Create and maintain training materials, guides, reference documents, and communication content to support system rollouts and change management activities alongside the Technology Sr. Technical Writer. * Rebrand and standardize Technology decks, process materials, and training documentation to ensure alignment with BetMGM brand and communication guidelines. * Digital Asset Management (DAM) Support * Co-architect the implementation and adoption of a Digital Asset Management (DAM) system. * Facilitate efforts in partnership with Marketing and Technology for asset ingestion, metadata structure, tagging standards, permissions, and user onboarding. * Collaborate with Marketing, Brand, Creative, and Technology teams to maintain governance, taxonomy, and consistent use of shared digital assets. * Create and maintain DAM training materials, documentation, and rollout communications alongside the Technology Sr. Technical Writer. * Report & Continuous Improvement * Develop and maintain dashboards, KPI's, and reporting to provide visibility into tool usage, project adoption, and system performance. * Perform post-implementation reviews and manage continuous improvement of workflows, document and governance processes. Qualifications * A bachelor's or advanced degree in business and/or technology is preferred but not required. * 6+ years of deep technical expertise in Workfront implementation and optimization for mid-to-large-scale enterprise ecosystems. * Hands-on experience with Workfront required; Workfront certification is highly preferred. * Consulting experience working on Workfront implementations is preferred. * The ability to inspire via superior communication and interpersonal skills is required. * Experience communicating and interacting with executive teams is preferred. * Strong understanding of project implementation methodologies. * Hands-on mindset with the ability to dive into technical details when needed. * Demonstrated ability to deliver within provided timelines by scoping initiatives and developing and maintaining a comprehensive project schedule. * Strong communication and presentation skills, especially in training or project rollout settings. * Ability to work crossfunctionally and manage multiple priorities in a fastmoving environment. * Familiarity with digital asset management systems is a plus. * Strong attention to detail, especially in documentation, branding, and process governance. * Experience working with Marketing, Creative, and Project Management processes is a plus. * Experience implementing change management best practices to ensure impacted stakeholders are made aware of technology initiatives and/or system changes. * Experience using tools such as Smartsheet, Microsoft Project, Service Now, Trello, etc. to develop and maintain project deliverables. * Ability to successfully work across cultures, time zones, and locations to drive team cohesion and effectiveness. * Must be able to manage time and deliver work products independently and work under pressure. * Must be comfortable identifying owners for project tasks and holding stakeholders accountable to agreed-upon deadlines, escalating promptly to management if deadlines are not met. * Demonstrated ability to successfully partner with a wide range of stakeholders including vendors, regulators, partners, and third parties. * Experience managing projects related to enhancing enterprise tools (ServiceNow, Workfront, etc.) that promote workflow efficiencies and/or experience on projects decommissioning tools is required. * Experience in gaming, hospitality, retail, or similar industry is preferred. The annual salary range for this position is $110,800.00 to $147,700.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-REMOTE #LI-IK1

• Perform delivery of projects and enhancements in support of the university's various enterprise systems and providing guidance to application developers including business analysis, high level design, detailed design, development, testing, implementation, and on-going maintenance of enterprise systems operations., • Assist with implementing reporting and analysis solutions., • Guide application developers on complex business systems analysis, software development, and information systems implementations and integrations to ensure successful delivery of planned projects., • Operate under firm deadlines managing multiple assignments concurrently and independently with minimal supervision., • Work closely with other teams within the Information Services & Technology division in solving ad-hoc information management issues using the most current information technologies available., • Assess the complexity of the solution, plan and manage the application delivery, guiding the work of other technical team members and managing task dependencies as applicable., • Lead the assessment, installation, configuration, integration, deployment, and ongoing support of the ERP and third party vendor applications, including cloud platforms., • Provide technical leadership and mentorship to application developers as well as perform hands-on technical tasks, collaborate and guide the team to identify, analyze and fix technical issues and challenges.___, • Respond to incidents, service outages and service requests in a timely manner as delegated by the Assistant CIO, CRM and Student Information Systems and the Associate CIO, Enterprise Applications, and collaborate with other technical team members, functional partners and vendors for problem resolutions., • Ensure application systems integrity by performing periodic software audits and maintain appropriate change control, test plans and code review documentation for audit purposes., • Collaborate with the Manager, Architecture and Integration to ensure new software integrations meet functional requirements, system compliance, and interface specifications., • Oversee the daily activities of project teams and liaison with team members, management, and campus partners to ensure the successful and timely delivery of project commitments., • Identify and mitigate risks and form appropriate contingency plans., • Research and propose systems enhancements, vendor solutions, process improvements and automations to address functionality gaps and meet new functionality demands and business needs and prepare documentation of rationale to share with team members and campus partners., • Participate in peer-reviews of solution designs and related code. Package and support deployment of releases. Work with team members in IST for migration of legacy applications., • Ensure quality of deliverables by establishing and following best practices and standards., • Perform other duties as assigned and as needed, including readiness to support after hours and weekends. Requires a Bachelor's degree in Electrical Engineering and 3 years of experience in job offered or 3 years of experience as a Software Engineer or any other job title performing the following job duties:, • Configuring and testing implementation of student information systems and/or patient vitals device capture equipment;, • Supporting the IT and enterprise information system needs of department heads;, • Developing workflows according to business requirements;, • Performing final user acceptance testing;, • Reviewing data quality issues;, • Analyzing and testing system solutions;, • Providing user support and troubleshooting with colleagues;, • Advising staff of system upgrades, releases and patches; and

Our Business Development & Marketing team plays a critical role in enhancing the Firm's reputation, expanding its client base and driving revenue growth. This team develops and implements strategic marketing plans to promote the Firm's legal services, leveraging digital and traditional marketing channels to reach target audiences. They conduct market research to identify industry trends and client needs, positioning the Firm competitively within the legal marketplace. The team also manages client relationships, orchestrates business development initiatives, and seeks opportunities for partnerships and networking. Through compelling content creation, event planning and public relations efforts, they ensure that the Firm maintains a strong market presence and continues to attract and retain clients. Our Practice Technology Team The global Practice Technology Department keeps W&C at the forefront of today's changing legal landscape. We help lawyers practice smarter as they deliver world-class client service. Our work ranges from helping the Firm leverage the latest legal, client and market knowledge to providing front-line support for legal teams in their client work. Our Practice Technology Offering is broad, covering a wide array of Advisory and Data Services: • Comprehensive eDiscovery services, including data processing, AI/GenAI/machine learning, managed review, productions, and support through arbitration and trial., • Full-spectrum eDiscovery advisory, covering budgeting, vendor management, data transfer protocols, project oversight, and lifecycle management., • Development of bespoke workflows, playbooks, and collaboration portals tailored to legal strategy and client needs., • Document automation to streamline the creation of standard and complex document suites., • Trial and arbitration support services, seamlessly integrated into overall matter strategy., • Enhanced matter efficiency through integration of advanced legal technologies and optimized resourcing models, including ALSPs and staff attorneys., • Improved transparency and budget control across all phases of discovery work., • Simplified collaboration and data sharing with clients and third parties through secure, user-friendly platforms., • Real-time tracking and reporting of deal progress and deadlines for better decision-making and accountability. Our Practice Technology professionals use information management, research, training and technical solutions to help lawyers work efficiently and collaboratively. The goal is to make sure the Firm's shared knowledge is leveraged for the benefit of our clients. Position Summary Position seeks a highly motivated and technically skilled Senior Project Manager for Practice Technology Disputes, in NY. Reporting to a Manager in Practice Technology Disputes, this strategic and hands-on role supports our lawyers and clients in managing complex, event-driven matters. As a Senior Project Manager, you will lead the full lifecycle of litigation technology projects, from early case assessment through trial or deal closure. This includes managing project teams, designing workflows and reports, resolving technical issues, and ensuring efficient, cost-effective delivery of legal tech solutions. You will coordinate with vendors and ALSPs, manage data quality, and provide regular updates, proposals, and budgets to stakeholders. The role requires hands-on expertise with practice-facing legal technologies, with a strong focus on eDiscovery and AI/GenAI/TAR solutions in the context of disputes, investigations, arbitrations, and trials. This role requires 8+ years of experience in legal technology within a law firm, corporation, or professional services. Strong preference for candidates with hands-on eDiscovery expertise, prior experience as a Project Manager, and team leadership skills. The ideal candidate is a proactive leader, capable of independently managing complex projects in high-pressure environments, with a strong commitment to leveraging emerging legal technologies. Also necessary are strong interpersonal skills, excellent written and verbal communication skills, and the ability to work independently in a fast-paced environment under strict deadlines, effectively manage multiple responsibilities, and meet budget and deadline demands. Responsibilities • Support the implementation, roll-out, and adoption of practice technologies, ensuring integration with firm systems, processes, and data through cross-functional collaboration with technical and procurement teams., • Champion innovation by identifying and integrating emerging legal technologies and workflow enhancements., • Coordinate technology testing and feedback with project teams and vendors to support successful deployment and adoption., • Develop, document, and promote best practices for leveraging AI/GenAI-enabled and automation technologies., • Provide strategic insights to leadership to inform procurement, technology adoption, and process improvement., • Lead and oversee all phases of legal technology and eDiscovery projects, ensuring quality, efficiency, and defensibility., • Manage end-to-end support for complex matters, including white collar, antitrust, arbitration, and regulatory investigations., • Coordinate the identification, preservation, collection, processing, review, and production of ESI and paper files., • Track and analyze incoming client data; design workflows and databases tailored to matter requirements., • Develop strategic recommendations, project plans, and budgets for legal technology initiatives; report regularly on progress and status., • Act as primary liaison with the firm's Managed Services provider, overseeing eDiscovery and disclosure matters., • Partner with legal technology vendors to design, deliver, and maintain solutions aligned with practice needs., • Assist in vendor selection and management, including negotiation and coordination of services., • Collaborate with deal and matter teams to scope legal technology needs and implement tailored solutions., • Serve as a trusted advisor to senior and demanding legal stakeholders, providing consultative leadership on complex and evolving matters, guiding teams through ambiguity, and delivering strategic, defensible solutions in high-pressure environments., • Serve as a consultative resource for disputes-related legal technology, advising lawyers on appropriate use cases and workflows for tools (i.e., Relativity, VincentAI, Legora, Opus 2, Clearbrief, etc.), while collaborating with existing platform owners for hands-on configuration, training, and administration., • Advise attorneys on best practices for legal technology and eDiscovery., • Provide hands-on support and training for legal technology platforms; maintain in-depth knowledge of vendor tools., • Guide case teams in effective document management, matter workflows, and discovery practices., • Communicate with case teams regarding discovery management, including budget updates, production planning, and project reporting., • Assist with client IT interviews and draft related questionnaires., • Contribute to firm knowledge management through the development of playbooks, templates, training programs, CLEs, and cross-functional boot camps., • Coordinate and support domestic and international travel for client engagements and case-related needs; willingness and ability to travel as required., • Meet firm billable hour requirements. Required Skills • Bachelor's degree preferred; RCA Certification strongly preferred., • PMP, ACEDS, or other project management/business analysis certifications a plus., • 8+ years of legal technology experience, preferably in AmLaw100 firms, Big 4, or eDiscovery vendors., • Proven track record managing complex electronic discovery projects, including government investigations and cross-border matters., • Deep understanding of the eDiscovery lifecycle, legal standards (EDRM, Sedona), and evolving case law., • Experience with litigation workflows., • Strong knowledge of data processing, vendor deliverables, and database/workflow design for review and analysis., • Experience managing large-scale matters across multiple offices, both domestic and international., • In-depth, hands-on experience with eDiscovery tools (e.g., AI/GenAI, TAR) and legal tech platforms including, but not limited to, Relativity/Relativity aiR, VenioOne, Nuix, eZReview, Trial Director, CaseRooms, Opus Magnum, Clearbrief, VincentAI, Legora, and other similar tools., • Experience in change management within large law firms is a plus., • Expertise in legal databases, analytics tools, and workflow automation., • Strong technical knowledge of information retrieval, archiving systems, and emerging legal technologies., • Ability to train users in firm applications; experience in classroom settings is a plus., • Demonstrated leadership in managing teams and resolving complex technical issues independently., • Exceptional communication, interpersonal, and client service skills, with the ability to collaborate across all levels., • Skilled in managing time, resources, and priorities to meet or exceed service level agreements., • Highly organized with strong attention to detail and a proactive, solutions-oriented mindset. Location and Reporting • This role is based in NY., • Firm Hybrid Work Policy: 4 Days in-office / 1 Day remote., • This role reports to a Manager in Practice Technology Disputes., • This role has formal management responsibility for:, • Representing Practice Technology Disputes globally, including outreach and branding., • Providing Practice Technology solutions to our lawyers/clients globally., • Collaborating with the other groups under Practice Solutions., • Providing support to the Practice Technology Disputes team members globally. This role reports to Associate Director, Practice Technology Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact . Benefits at White & Case White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. New York Pay Range: $164,000 - $266,500. Salary range in other markets will vary. Note to Recruitment Agencies Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office-before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Building: Hammer Reporting to the Manager of Instructional Technology, the Support Technician is responsible for the support, maintenance, user training, operation, documentation, and security of AV/IT systems located in campus-wide learning environments, conference rooms, and specialty rooms for the Columbia University Irving Medical Center (CUIMC). Responsibilities • Works independently and as part of a team with minimal supervision. Has decision making authority while onsite at client locations., • Support and maintenance of AV/IT systems to include computer hardware, digital and analog media presentation systems, audio visual hardware and software, audio engineering and configuration of audio DSP technologies, network enabled devices, digital signage, conferencing technologies, lecture capture technologies and related equipment located in existing facilities., • Provides excellent customer service and maintains good relationships with clients and department/school administration., • Provides technical support locally, remotely, and via the telephone., • Provides Level 1-2 support for the eRooms service line., • Provides support for other teams as needed., • Responds, records, and communicates pertinent technical information via the incident management system and responds to system alerts for multiple hardware/software issues., • Provides event production support for special events., • Provides occasional weekend and off-hour support based on customer needs., • Bachelor's degree and/or equivalent experience required., • Minimum 3-5 years' related experience., • Knowledge of AV/IT Systems, including hardware, software, and system integrations, including Crestron DMPS control systems and Crestron Fusion RV., • Experience in soldering/crimping cables., • Knowledge of server-client system hardware, software, and integrations., • Ability to move or lift items weighing up to 75 pounds., • Completes work on time and to expected standards. Must be self-motivated and detail-oriented., • Must be willing to work flexible hours, including nights and weekends., • Ability to work effectively with internal and external personnel., • Ability to communicate technical information to non-technical users., • Ability to work with minimal supervision., • Previous experience in higher education., • InfoComm CTS., • Crestron DM Certified Technician (DMC-T or DMC-T4K)., • Crestron CTI-Fusion-I., • Experience in Crestron Programming., • Knowledge of Lecture Capture, Streaming Media and Echo360., • Knowledge of Video Conference, Zoom, Teams and Unified Communications systems., • Familiarity with Atlona, Biamp, Q-SYS, Aver, Shure, Sennheiser, Panasonic, Canon, Dell, Epiphan, InoGeni, Huddly, AviPas., • Hardware and software including Dante protocols and externals., • Basic understanding of network protocols and configurations., • Basic understanding of PC, Mac, & printer hardware and software., • Microsoft MTA, MSCA or MCSE. Columbia University is committed to the hiring of qualified local residents.

Our Business Development & Marketing team plays a critical role in enhancing the Firm's reputation, expanding its client base and driving revenue growth. This team develops and implements strategic marketing plans to promote the Firm's legal services, leveraging digital and traditional marketing channels to reach target audiences. They conduct market research to identify industry trends and client needs, positioning the Firm competitively within the legal marketplace. The team also manages client relationships, orchestrates business development initiatives, and seeks opportunities for partnerships and networking. Through compelling content creation, event planning and public relations efforts, they ensure that the Firm maintains a strong market presence and continues to attract and retain clients. The Product Manager, Experience Management, is a pivotal member of the global Marketing Technology team, overseeing the end-to-end product strategy, roadmap, and lifecycle for the Litera Foundation Experience Management and Directory Submission platforms. This manager-level role collaborates with cross-functional stakeholders globally to translate business needs into prioritized features and enhancements that deliver measurable results. By championing scalable, user-focused solutions, the Product Manager will drive platform adoption and maximize value, empowering the Firm to efficiently capture, manage, and leverage experience data in support of its strategic objectives. • Product ownership and roadmap development - define and manage the product vision, strategy, and roadmap for the experience and submission technology stack, translating business objectives into actionable backlogs, user stories, and technical requirements, while leading the delivery of new releases and enhancements., • Stakeholder management - act as the primary liaison between the global Marketing Technology team and business stakeholders, gathering requirements, managing expectations, and driving alignment on product priorities and roadmap decisions., • Product operations - oversee the day-to-day performance, maintenance, and continuous improvement of the experience and submission technology stack, ensuring system reliability, optimal configuration, and seamless user experiences., • Platform integration strategy - identify and execute integration opportunities across the marketing technology ecosystem, maximizing cross-platform functionality, data flow, and user adoption to drive operational efficiency and business value., • Product evangelism - champion the Marketing Technology product portfolio, providing expert guidance on capabilities and use cases, and influencing strategic decisions related to product investment, feature prioritization, and resource allocation., • Product innovation and evaluation - lead the discovery, evaluation, and pilot programs for emerging marketing technologies, building business cases and driving adoption of solutions that address strategic gaps or opportunities., • Vendor and partner management - collaborate with technology vendors as a strategic partner, influencing product roadmaps, evaluating new features through beta programs, and advocating for platform improvements that align with the Firm's needs., • Data product management - adopt defined data governance frameworks, ensuring marketing data assets are centralized, standardized, and accessible to support analytics, reporting, and decision-making across the product portfolio., • Change management and adoption - develop and execute internal marketing strategies for new product releases and operating model changes, including training programs, documentation, and communication plans to drive user adoption and realize product value., • Team enablement and training - mentor team members on product management methodologies, platform capabilities, and best practices, building internal product expertise and capability., • Onboarding and product advocacy - lead onboarding programs for new team members, articulating the product vision, portfolio, and service model to build awareness and engagement., • Professional development - continuously expand product management expertise and technical knowledge in marketing technology, automation platforms, and industry trends., • Additional duties - perform any additional responsibilities necessary to support the Marketing Technology function's product objectives., • Bachelor's degree preferred; a background in marketing is advantageous. Technical experience in Information Science, Computer Science, Digital Marketing, or a related discipline is a distinct plus., • Law firm/professional services experience preferred but not mandatory., • Proven experience in product management or ownership of marketing technology platforms., • Strong understanding of marketing systems, data architecture, and the integration of marketing technology ecosystems., • Demonstrated ability to define product strategy, build roadmaps, and translate business requirements into prioritized features and technical specifications., • Experience leading product releases, technology implementations, and change management initiatives from discovery through delivery and adoption., • Advanced understanding of data privacy regulations (GDPR, CCPA) and their application to marketing technology products and data management practices., • Excellent stakeholder management and communication skills-both written and verbal-with the ability to influence and collaborate effectively at all levels of the organization., • Experience in training, onboarding, and enabling users on new platforms, features, and processes., • Proven ability to thrive in fast-paced, agile environments, demonstrating adaptability and a solutions-oriented mindset., • Strong attention to detail with the ability to balance strategic thinking and tactical execution., • Familiarity with Agile product development methodologies (Scrum, Kanban) and experience managing product backlogs and sprint cycles., • Data storytelling and visualization skills, with experience translating complex data into actionable insights for stakeholders., • Understanding of UX/UI principles and user-centered design methodologies., • Strategic and creative thinker with a data-driven approach to product decisions., • Effective leader and mentor with the ability to coach and develop team capabiliies, • Strong influencing and negotiation skills to drive consensus and secure stakeholder buy-in, • Client-focused mindset with commitment to delivering user-centric solutions, • Self-motivated with the ability to work independently and manage multiple priorities, • Resilient and flexible under pressure, able to meet tight deadlines while maintaining quality, • Enthusiastic and committed to continuous improvement and innovation This role reports to Associate Director, Marketing Technology Equal Opportunities White & Case is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. If you require assistance and/or adjustment to participate in our application and/or interview process, please ___. We will be happy to work with you. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. . New York Pay Range: $160,000 - $260,000. Salary range in other markets will vary. Note to Recruitment Agencies Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office-before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

Technology Cyber Security Architect Cooley is seeking a Cyber Security Architect to join the technology team. Position summary: Cooley Technology embraces a culture of customer service excellence, and all members of the department are expected to move this agenda forward. To that end, the Cyber Security Architect will work to maintain and monitor the security practices and systems implemented by the firm.The Cyber Security Architect will proactively identify and mitigate cyber threats to protect our organization's assets with a focus on emerging technologies and artificial intelligence (AI) security. Working collaboratively with Technology and Innovation teams, the position will design advanced security architecture and threat detection techniques. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Design and maintain enterprise security architecture across on-premises, hybrid, and AI-enabled environments, • Define security standards, patterns, and reference architectures aligned with business objectives and regulatory requirements, • Conduct security architecture reviews for new systems, applications, AI/ML platforms, and major technology changes, • Partner with engineering, infrastructure, DevOps, and data teams to embed security, privacy, and governance into system design and delivery, • Design security controls for AI and ML systems, including data pipelines, model training environments, inference platforms, and AI integrations, • Identify and mitigate risks related to AI systems, such as data leakage, model poisoning, prompt injection, and adversarial attacks, • Evaluate and recommend security tools, platforms, and AI-enabled security technologies, • Ensure architectures comply with applicable legal, regulatory, and industry frameworks (e.g., NIST, ISO 27001, SOC 2, GDPR, emerging AI regulations), • Establish guardrails for responsible and secure use of generative AI and large language models, including access controls, monitoring, logging, and auditability, • Support incident response, forensic investigations, and post-incident architecture improvements, • Provide guidance and mentorship to security engineers and other technical stakeholders, • Communicate architectural decisions and security risks clearly to technical and non-technical audiences, including senior leadership, • Required to participate in a 7x24 on-call rotation, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 3+ years direct applicable experience (e.g., cybersecurity, infrastructure, or systems architecture). Senior level candidates considered with 5+ years direct applicable experience., • Strong knowledge of network security, identity and access management (IAM), encryption, and endpoint security, • Ability to translate business requirements into secure technical designs, • Extensive knowledge and experience with the configuration of security controls and secure migration of enterprise applications, • Experience with implementing security tools and architecture such as:, • Access Controls, • Data Loss Prevention (DLP), • Web Application Firewalls (WAF), • Secure SDLC and Software Security, • Firewalls, • Anti-malware and anomaly detection controls, • Data encryption in transit and at rest, • Network security, • Monitoring, • Bachelor's Degree in Information Technology, Computer Information Systems, Computer Science, Information Security, or related discipline, • Familiarity with security frameworks and best practices (NIST CSF, Mitre ATT&CK, Zero Trust, OWASP, emerging AI regulations), • Familiarity with common security controls in the enterprise (Firewall, Proxy, AV, SIEM, etc.), • Experience with incident response procedures, • Working knowledge of securing AI-enabled applications and services, including data access controls, model integration, and API security, • Experience applying existing security frameworks and controls to emerging technologies, including AI and automation platforms, • Extensive knowledge and understanding of security issues, techniques, and implications across multiple computer platforms, • Demonstrated experience leading and developing others by providing technical guidance and leadership to project teams, • Solid knowledge and understanding of security regulations and best practices such as the ISO 27000 family of standards, • Solid knowledge and understanding of systems development life cycle (SDLC), • Demonstrated experience translating business requirements into architectural deliverables and technical specifications, • Demonstrated experience communicating technical information to business clients and less experienced technologists, • CISSP, CISM or equivalent, • Experience with CI/CD pipelines, • Cloud Architecture and/or Cloud Security Certifications (AWS, Azure, GCP), • Cloud Security Alliance (CCSP, CCSK) (ISC)2, • Additional security certifications Competencies: • Excellent analytical, problem-solving, customer service, project management and communication skills, • Goal-oriented, • Excellent oral and written communication skills, including technical and user documentation, • Strong organizational skills, • Ability to interact well with all levels of staff and coordinate with several teams to achieve objectives, • Flexible and patient with process development/execution and adherence to instruct project management practices, • Capable of grasping new concepts quickly and without prior experience, • Ability to multi-task and work in fast-paced environment, • Entrepreneurial by nature, • Excellent attention to detail, • Ability to organize, prioritize and coordinate multiple activities often under tight timelines, • Ability to drive projects to completion and achieve goals, • Strong judgment, • Team-player with collaborative spirit, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,, • client data, • High level of professionalism at all times, • Proactive, analytical mindset, • Effective presentation skills Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $120,000 - $175,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Chobani Information Technology is seeking a Warehouse Management System (WMS) Functional Lead. The Warehouse Management System (WMS) Functional Lead is a key member of Chobani's Enterprise Applications organization and is responsible for the functional ownership, roadmap, and delivery of SAP Extended Warehouse Management (EWM) capabilities across Chobani manufacturing plants and warehouse facilities. This role serves as the primary product owner for SAP WM, partnering closely with warehouse operations, manufacturing, supply chain, quality, and logistics teams to understand business needs, pain points, and future capabilities. The WMS Product Manager translates those needs into a clear product roadmap, functional designs, and delivered solutions that improve operational efficiency, inventory accuracy, compliance, and cost effectiveness. Additionally, This role serves as the primary product owner for SAP WM and its integration with warehouse execution and automation technologies, including Warehouse Control Systems (WCS), Automated Storage and Retrieval Systems (AS/RS), and Laser Guided / Automated Guided Vehicles (LGV/AGV). The role partners closely with warehouse operations, manufacturing, supply chain, quality, engineering, automation vendors, and systems integrators to deliver reliable, scalable, and highly automated warehouse solutions. The role is primarily afunctional leadposition with hands-on system responsibilities and is expected to prototype solutions in non-production environments, demonstrate functionality to business users, support production operations, and manage the promotion of approved solutions into production in partnership with SAP technical teams. Product Ownership & Roadmap • Own theSAP WM product roadmap, aligning warehouse and manufacturing capabilities with Chobani's broader SAP S/4HANA and Supply Chain strategy., • Partner with warehouse, manufacturing, and supply chain stakeholders to understand operational needs, pain points, and future-state requirements., • Translate business needs into prioritized backlog items, clearly articulating business value, dependencies, and outcomes., • Act as thefunctional lead for SAP WM, providing deep expertise in inbound, outbound, inventory management, material movements, and warehouse execution processes., • Design, configure, and prototype SAP WM solutions in non-production environments to validate requirements and demonstrate capabilities to end users., • Lead functional solutioning across WM process areas, including integration with MM, PP, QM, SD, and Finance., • Partner with SAP Functional Analysts, Developers, Basis, and Integration teams to ensure solutions are scalable, supportable, and aligned with enterprise standards., • Lead functional design for SAP WM integration with Warehouse Control Systems (WCS), AS/RS, conveyors, sortation systems, and LGV/AGV solutions., • Partner with internal engineering teams and external automation vendors to define interface requirements, message flows, error handling, and operational monitoring models., • Design, configure, and prototype SAP WM solutions in non-production environments, including automation-integrated scenarios, to validate requirements and demonstrate functionality to end users and operations leadership., • Develop business cases, ROI analysis, and value realization models for WM initiatives., • Scope work efforts, including t-shirt sizing, time-to-deliver estimates, resource requirements, and dependency identification., • Support initiative execution across the full delivery lifecycle: requirements, design, build, testing, cutover, and hypercare., • Provide functional production support for SAP WM, including issue triage, root cause analysis, and resolution., • Partner with support teams to ensure system stability, performance, and data integrity across warehouse operations., • Identify continuous improvement opportunities through analysis of operational metrics, user feedback, and system performance., • Serve as a trusted partner to warehouse and manufacturing leadership, communicating roadmap status, delivery progress, and system impacts., • Support organizational change management by preparing users for new or enhanced WM capabilities through demos, training, and documentation., • Bachelor's degree in Information Technology, Supply Chain, Industrial Engineering, Manufacturing Management, Business, or a related field, or equivalent experience., • 8+ years of experience supporting warehouse management, manufacturing, or supply chain processes in an IT or ERP functional role., • Hands-on experience withSAP Warehouse Management (WM), including configuration, testing, and production support., • Design and configure interfaces for RF/mobile and automated systems, including but not limited to Material Flow Systems (MFS) and robotics., • Demonstrated experience working directly with business users to elicit requirements and deliver functional solutions., • Experience developing business cases, ROI models, and delivery estimates for IT initiatives., • Strong understanding of WM integration with MM, PP, QM, SD, and Finance., • Excellent communication, facilitation, and presentation skills. Preferred Qualifications • Experience supporting SAP WM in manufacturing and plant-adjacent warehouse environments., • Experience working in food & beverage, dairy, CPG, or regulated manufacturing industries., • Familiarity with SAP S/4HANA environments and SAP release management practices., • Experience with warehouse automation, RF devices, labeling, and material handling processes., • Prior experience in a Product Manager, Product Owner, or Business Process Integration role., • Familiarity with AI-assisted warehouse operations and integrating different types of robot fleets through SAP Warehouse Robotics Travel Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products inNew York,Idaho,MichiganandAustralia, and its products are available throughoutNorth Americaand distributed inAustraliaand other select markets. For more information, please visit___ or follow us on Facebook, Twitter, Instagram and LinkedIn. Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws. The salary range for this full-time position is $130,500.00 - $187,000.00, + bonus + equity + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.

Senior Pharmacy Data Analyst AArete is one-of-a-kind when it comes to consulting firm culture. We're a global, innovative management and technology consulting firm with offices in the U.S., India, and Europe. Our name comes from the Greek word for excellence: "Arete." And excellence is exactly what we strive for. We're celebrating our fourth year as one of Forbes' World's Best Management Consulting Firms - and our success starts with our people. From robust career development planning to competitive life and wellness benefits, AArete's "Culture of Care" takes a holistic approach to the employee experience. AAretians (our team members) are leaders at every level. You are encouraged to unlock your full potential by directly contributing to our mission and prioritizing personal development and fulfillment. The Role We are looking for a detail-oriented Pharmacy Data Analyst to analyze large-scale pharmacy and claims datasets, generate insights, and support data-driven decision making across pharmacy operations and healthcare programs. The role involves managing pharmacy claims, prescription validation, and healthcare data across EHR/Pharmacy Information Systems, with a strong focus on Power BI-based reporting and dashboarding to enable data-driven insights. Work You'll Do • Analyze pharmacy claims datasets to identify trends, anomalies, and cost drivers, • Evaluate pharmacy benefit utilization, including unit cost and trend drivers, rebate impact, and 340B programs, • Partner with internal data and analytics teams to develop standardized processes, reusable queries, and data workflows, • Support pharmacy plan, client, and contract configuration activities through analytic review, testing, and validation of claim outcomes, • Validate data quality, completeness, and reasonableness of results, • Handle pharmacovigilance data management, ensuring alignment with regulatory requirements, • Maintain and manage data within EHR (Electronic Health Records) and Pharmacy Information Systems, • Design, develop, and maintain Power BI dashboards and reports to monitor pharmacy operations, claims trends, compliance metrics, and KPIs, • Lead pharmacy analytics workstreams from data intake through insight delivery and stakeholder presentation, • Provide ongoing regulatory and compliance support, including audits and reporting, • Drive project timelines, key deliverables, and issue resolution across cross-functional teams, • Identify discrepancies between configured logic and paid claim results, • Other duties as assigned Requirements • 6+ years of experience in pharmacy data analysis, PBM, payer, or related healthcare roles, • Strong knowledge of pharmacy claims management and payer processes, • Advanced proficiency in Power BI, including dashboard creation, DAX, data modeling, and Power BI Service (workspaces, publishing, refresh schedules), • Understanding of pharmacovigilance data and healthcare regulatory and compliance requirements, • Ability to independently analyze data and explain pharmacy KPIs and findings, • Strong analytical and problem-solving skills with high attention to detail, • Effective communication skills to interact with internal teams and stakeholders, • Familiarity with major drug compendia and reference databases, including NCPDP, Medi-Span, First Databank, CMS ASP and other public-use files, NPPES and other provider reference sources, • Understands claims logic and how to identify final status of claims, • Strong working knowledge of pharmacy claims data and concepts such as formularies, benefit designs, networks, and reimbursement, • Based in Chicago, IL, and flexible to work from our Chicago office as needed Compensation & Benefits • Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays, • Own Your Day flexible work policy, • Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match, • Generous paid parental leave options, • Employer-paid Life Insurance, Short Term Disability, Long Term Disability, • Charitable contribution matching program, • New client commission opportunities and referral bonus program AArete will accept applications until the position is filled. The job posting will be removed once the role is no longer available. We put humans at the center of our work We're a global management and technology consulting firm specializing in strategic profitability improvement, digital transformation, and strategy & change for clients. Our cross-industry solutions are powered by a digital-first mindset, market intelligence, and data-driven approach to deliver purposeful change, actionable insights, and guaranteed results. But what sets us apart is our people. We are guided by our deeply embedded guiding principles: Excellence, Passion, Loyalty to Clients, Stewardship, Family, Community, Sustainability, and Inclusion. And we've been recognized as a top firm to work for by companies like Forbes, Top Workplaces Chicago Tribune, and Consulting Magazine. We've earned a Great Place to Work Certification and been named a World's Best Management Consulting Firm by Forbes, Vault's Top 50 Firms to Work For, Crain's Chicago Business Fast 50, Inc 5000's Fastest Growing Firms, and Consulting Magazine's Fastest Growing Firms. We are an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-DNI

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35 The Lamont-Doherty Earth Observatory (LDEO) is seeking anIntermediate Linux Systems Engineerfor a full-time career opportunity. Reporting to the Director of Research Computing and Campus Infrastructure, the Intermediate Linux Systems Engineer will manage LDEO's portfolio of Research Computing systems-designing and implementing new solutions as needs arise, while providing ongoing maintenance and operational support. This role is integral to architecting and developing solutions for LDEO's hybrid computing infrastructure, supporting both on-premises and cloud environments. The incumbent will work within the LDEO Information Technology group, supporting research computing and networking across the Palisades campus and beyond. Responsibilities • System Deployment & Administration: Develop and execute system deployment plans tailored to research needs and our core services, aligning with institutional policies., • Linux System Administration: Provide administration and support for Linux-based systems across both cloud-hosted and on-premises virtualized environments., • Hardware & Maintenance: Administer and maintain server hardware, including rackmount servers, storage arrays, and network equipment., • Software Testing & Upgrades: Test new software versions, participate in upgrades, and create documentation such as flowcharts and diagrams., • Operational Support: Perform daily user support, system operations, upgrades, and institutional audits., • Problem Resolution: Ensure timely resolution of all server and client computing/application issues., • Knowledge Development: Develop, maintain, and share knowledge of best practices for troubleshooting recurring issues., • Monitoring & Reporting: Create automated reports, respond to hardware and software alerts, and implement new monitoring processes as needed., • Documentation & Feedback: Provide ongoing documentation of configuration and installation processes, and report resource or knowledge gaps as needed., • Bachelor's degree in Computer Science or related field is required., • Experience: Minimum of 3 years of related professional experience in Linux system administration., • Technical Expertise: Experience installing, configuring, and maintaining Unix/Linux systems on bare-metal, virtualized environments, or public cloud providers., • Data Lifecycle Management processes., • Cloud service providers, particularly Amazon Web Services (AWS)., • UNIX/Linux (RHEL) systems administration., • Backup systems for physical and virtual hardware (e.g., Avamar, Veeam)., • Monitoring tools (e.g., Nagios) NAS/SAN hardware and software., • Ability to prioritize and manage multiple tasks under short deadlines., • Ability to work independently and collaboratively., • Strong attention to detail, with the ability to align IT goals with institutional objectives., • Excellent analytical, oral and written communication, and interpersonal skills., • Experience using ticketing systems (e.g., Osticket, Jira, Bugzilla, ServiceNow)., • Ability to exercise sound judgment, discretion, and tact in a professional setting. Columbia University is committed to the hiring of qualified local residents.

Digital Workplace Collaboration Technology Manager Cooley is seeking a Digital Workplace & Collaboration Technology Manager to join the Technology Platforms & Applications team. Position summary: Cooley Technology embraces a culture of customer service excellence, and all members of the department are expected to move this agenda forward. To that end, The Digital Workplace & Collaboration Technology Manager will lead the strategy, architecture, technical and operational execution of the firm's digital workplace platforms, with a focus on Microsoft 365 digital workplace and collaboration solutions. This role is responsible for shaping how the firm designs, governs, and optimizes Microsoft 365 collaboration and digital workplace solutions for effective use and adoption. The manager will provide both hands-on technical depth and strategic oversight, balancing immediate operational needs with long-term planning. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Platform Ownership & Strategy • Serve as the technical and operational owner for Microsoft 365-based collaboration and digital workplace platforms including Microsoft Teams, OneDrive, Exchange Online, and other solutions as deemed necessary for the firm's Digital Workplace strategy, • Manage the licensing of Microsoft 365 collaboration and digital workplace technologies, • Define and maintain the architectural standards, governance models, and best practices for Microsoft 365 collaboration and digital workplace solutions to ensure effective adoption and safe use of these platforms, • Partner with security and information governance teams to ensure all solutions meet firm and regulatory standards, • Establish and maintain technical playbooks, documentation standards, and operational procedures, • Define and support a Tier 3 (T3) escalation model, while enabling effective knowledge transfer to Tier 1 and Tier 2 support teams to reduce unnecessary escalations, • Oversee Exchange Online configuration as it relates to collaboration, calendaring, shared mailboxes, and M365 Groups, • Coordinate development and delivery efforts across internal and external technical teams, • Set technical direction, standards, and priorities for the team, • Serve as subject matter expert for Microsoft 365 collaboration technologies, • Serve as direct supervisor and mentor to direct reports, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests, • Support business professional development and continued educational opportunities, • In collaboration with immediate supervisor and central HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 5+ years applicable experience in the field (e.g., enterprise architecture, solution design, and/or digital workplace engineering). Senior level candidates considered with 7+ years applicable experience., • Deep technical expertise in Microsoft 365 collaboration platforms, including Microsoft Teams, OneDrive, Outlook/Exchange Online, and other M365 solutions, • Bachelor's degree, • Supervisory experience, • Experience driving adoption and user enablement of Microsoft 365 collaboration platforms and digital workplace technologies, • Understanding of identity management, data compliance, and information security in cloud environments, • Familiarity with Copilot, Microsoft Graph, and collaboration analytics, • Background in information architecture and enterprise content management, • Experience partnering with security, information governance, and infrastructure teams in regulated environments, • Experience leading technical staff, cross-functional teams and managing external development partners Competencies: • Ability to translate business needs into technical solutions, • Strategic thinker with strong architectural and analytical skills, • Excellent problem-solving and decision-making ability, • Proven leadership and mentoring skills, • Exceptional collaboration and communication with technical and non-technical teams, • Self-directed, adaptable, and able to manage multiple priorities, • Service-oriented mindset with high accountability and ownership, • Entrepreneurial by nature, • Excellent attention to detail, • Exceptional interpersonal and communication skills with ability to facilitate and solve problems, • Ability to organize, prioritize and coordinate multiple activities often under tight timelines, • Ability to drive projects to completion and achieve goals, • Strong judgment, • Team-player with collaborative spirit, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,, • client data, • High level of professionalism at all times, • Ability to lead through influence and develop talent, • Proactive, analytical mindset, • Effective presentation skills Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $120,000 - $175,000. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

The Columbia Nano Initiative (CNI) seeks an outstanding candidate to fill one opening for the position of Senior Director of the CNI Labs at the rank of Research Scientist. Reporting to the Scientific Director of the Columbia Nano Initiative (CNI), the Research Scientist will actively participate in multidisciplinary CNI research programs in close collaboration with CNI-affiliated faculty and researchers. The Director of CNI Shared Laboratory Facilities, which include the cleanroom, electron microscopy facilities, the shared materials characterization facilities, and any newly developed facilities as needed will assist principal investigators (PIs) in their research and utilization of shared facilities and equipment, serving as a key strategic partner and subject-matter expert in equipment operation, configuration, capabilities, and maintenance to ensure high-quality research outcomes. The Research Scientist will provide guidance and expertise in various aspects of laboratories operation. Additionally, they will be responsible for the operational and financial management of the laboratories, collaborating closely with the Shared Facilities Committee and the CNI Executive Committee to ensure safe and effective operations, maintain necessary IT systems, and comply with all university and government regulations. The Research Scientist will also oversee modifications to available space as needed for new equipment, working with Columbia Facilities staff and contractors. They will ensure a safe laboratory environment and foster collaboration with Columbia University's Environmental Health & Safety (EH&S) office. Additionally, the Research Scientist will continue to develop and lead external user programs, oversee lab budgets, and facilitate lab operation costs through user fees in collaboration with the CNI finance office. They will also maintain long-term plans for equipment, maintenance, and staffing and contribute to grant applications for new equipment and large center grant proposals. The Research Scientist may also collaborate on research activities within the Columbia Nano Initiative, particularly those requiring specialized expertise in the Shared Laboratory Facilities. She/he may also lead proposal development efforts and serve as PI or Co-PI on proposals as needed. Key Responsibilities Research Collaboration • Actively collaborates on multidisciplinary research programs involving CNI-affiliated faculty and researchers from the Departments of Chemistry, Physics, Applied Physics, Electrical Engineering, Chemical Engineering, and Mechanical Engineering, as well as faculty and researchers at affiliated institutions. She/he should also possess the ability to foster interdisciplinary research, manage internal and external research relationships, and to participate in the mentorship of junior scientists., • Serves as a subject-matter expert in the operation, configuration, capabilities, and maintenance of CNI Shared Laboratory equipment and assists in interpreting experimental results., • Ensures high-quality scientific outcomes for research activities in the Shared Facilities., • Ensures safe operation and full compliance with university and regulatory policies for all CNI facilities., • Trains laboratory users in safe and effective equipment operation., • Serves as a key strategic partner for PIs and researchers in designing and implementing experiments utilizing Shared Laboratory equipment., • Proactively collaborates with faculty to develop proposals for facility development and expansion., • Assists colleagues in preparing grant proposals for new and continuing research programs., • Provides operational leadership for the Shared Laboratory Facilities, ensuring the proper functioning of all equipment through routine maintenance and necessary repairs., • Manages and optimizes space utilization in collaboration with the CNI Director of Finance and Administration., • Develops and maintains laboratory management programs for logging and controlling instrument access while ensuring accurate charge-back and billing information., • Maintains laboratory communications, including website updates., • Ensures the creation and ongoing updates of standard operating procedures (SOPs) for all facilities., • Monitors overall budgets and manages expenses for the Shared Laboratory Facilities., • Oversees charge-back accounts and provides annual and interim reports to CNI leadership., • Negotiates and monitors service contracts for CNI facilities., • Reports directly to the CNI Scientific Director. Qualifications A Ph.D. or its professional equivalent is required. Experience of at least five years of working in a cleanroom lab, and familiarity with materials characterization techniques and electron microscopy are also required. A minimum of three years of people management experience is necessary. For the rank of Research Scientist, the equivalency is with the qualifications and contributions of an Associate Professor Preferred Qualifications Ten or more years of extensive professional experience in laboratory management, including supervising interdisciplinary teams of scientists and engineers. We seek applicants with a strong background and leadership skills. Additional desired qualifications include: • Strong technical experience in conventional cleanroom processes used for electronic and mechanical device fabrication., • Understanding of new and modern laboratory-scale fabrication processes required for state-of-the-art fabrication, including thin film deposition, electron microscopy, electron beam lithography, nanoimprint lithography, and reactive ion etching., • Excellent interpersonal, managerial, and communication skills., • Excellent analytical reasoning and problem-solving skills., • Strong organizational skills., • Ability to work with frequent interruptions and minimal supervision., • Knowledge of safety and hazardous waste protocols., • Ability to exercise mature judgment and initiative., • Understanding of the operations and characteristics of physical plants and facilities. Pay Transparency Disclosure The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Senior Technology Development Operations Manager Cooley is seeking a Senior DevOps Manager to join the Infrastructure & Development Operations team. Position summary: The Senior Technology Development Operations (DevOps)Manageris responsible for leading the team thatdesigns, architects,deploys, tests,maintains,and documents the DevOps technology stack. This stack is responsible for facilitating a secure, CI/CD-enabled, and highly availableSaaS-baseddelivery and hosting environment for Cooley's custom applications. The Senior DevOps Manager will build and deploy green-field solutions where needed, and otherwise willprimarilywork to improve theefficiency,security,and availability/reliability of the enterprise DevOps and related infrastructure. This role will workin an integrated fashion with the development teams to build in-depth knowledge of the products and code, attending daily stand-ups as needed. In addition to being technically advanced, this position will use a high degree of emotional intelligence and the ability to work as a team towards complex and layered objectives. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Provide experienced leadership in developing solutions for highly scalable, highly available, hybrid cloud (IaaS, PaaS, SaaS) infrastructure patterns and platform integrations across physical colocations and hyperscalers (AWS and Azure), • Manage, build, configure, administer, operate, and maintain all components that comprise our DevOps environment, • Leverage industry standard Frameworks and Blueprints as a foundation to create best-in-class Terraform IaC module libraries, • Lead the evolution of our DevOps and DevSecOps practice maturity, • Act as a key member of the infrastructure architecture team to identify optimization opportunities throughout the infrastructure, • Define, document, and enforce configuration standards and governance through IaC, • Develop, test, deploy, and optimize DevOps IaC code deployment pipelines and practices, • Provision automation using CI/CD (DevOps Pipelines) and IaC (Terraform) tooling, • Serve as a technical escalation point, • Work with our development and data teams to integrate products into a DevOps-managed environment, • Develop and maintain scripts to automate tool/service deployments to our Hybrid Cloud environment through DevOps Pipelines and Releases, • Participate in software releases and deployments, • Contribute to the design, update, refinement, and documentation of operational processes, • Provide technical mentorship and educate team members as a subject matter expert on IaC, containerization, and CI/CD, • Brainstorm new ideas and ways to improve product delivery and efficiency, • Consult peer teams for feedback during the design, testing, and implementation stages, • Serve as direct supervisor and mentor to direct reports, • Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests, • Support business professional development and continued educational opportunities, • In collaboration with immediate supervisor and HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 7+ years of relevant experience in cloud infrastructure and DevOps with 2+ years of exempt/management experience in relevant roles, • Proficiency in AWS or Azure architecture, configuration, and security, • Skilled in CI/CD pipeline design using Azure DevOps, Jenkins, or GitHub Actions, • Strong Terraform expertise, including advanced workflows and tools like Terragrunt, • Experience with Docker, Kubernetes, Helm, and GitOps tools (Flux, ArgoCD), • Familiarity with microservices deployment and release automation, • Hands-on with .NET Core containers on Linux and scripting in Linux/Windows, • Knowledge of open-source and NoSQL databases (e.g., MS SQL, MongoDB, Elasticsearch), • Bachelor's Degree in Computer Science, Information Technology, Engineering, or associated discipline, • Experience working with advanced ETL data workflows including technologies such as AWS EMR, Azure Synapse, Azure Data Factory, or Apache Hive/Spark/Airflow, • Supervisory experience, • Experience with IaC deployment of AKS/EKS/GKE architecture is highly desired, • Experience with enterprise Data Lake environments using technologies such as DataBricks or Snowflake Competencies: • Expert analytical/quantitative, problem-solving, and deductive reasoning skills, with experience performing advanced troubleshooting and root cause analysis of complex technical issues, • Excellent organizational, planning, and time management skills and ability to work either independently or in a team environment to manage competing priorities and meet deadlines, • Advanced verbal and written communication skills with the ability to present findings, conclusions, alternatives, and information clearly and concisely, • Experience working with all levels of staff, management, stakeholders, and vendors with ability to build effective relationships through trust and diplomacy Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $180,000 - $255,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: The Clinical Application Support Specialist provides frontline support, maintenance, and optimization for a range of clinical software systems used across CUIMC's academic medical environment. This role collaborates with clinicians, IT colleagues, and vendor partners to resolve application issues, enhance workflows, and ensure reliable, secure, and efficient system performance. The Specialist serves as a liaison between clinical departments and IT, supporting both day-to-day issue resolution and longer-term application improvement initiatives. This position contributes to the overall effectiveness of CUIMC's clinical systems by ensuring that applications are configured, supported, and continuously optimized to meet evolving patient care and operational needs. This role delivers IT services on behalf of CUIMC in coordination with external affiliates and institutional partners, supporting integrated technology operations across organizations. Responsibilities Application Support & Maintenance • Provide timely support for a portfolio of clinical applications, including EHR modules, diagnostic tools, and departmental software., • Troubleshoot, analyze, and resolve functional and technical incidents, escalating to vendors or internal escalation teams when appropriate., • Monitor application performance and contribute to the early detection of system degradation or emerging support trends., • Assist with routine maintenance, including application configurations, template adjustments, security roles, and user permission management., • Participate in testing efforts for new features, upgrades, and configuration changes across clinical applications., • Validate functional requirements during user acceptance testing (UAT) and support clinical staff during go-lives and cutovers., • Work closely with analysts, developers, and clinical stakeholders to translate workflow gaps or enhancement needs into actionable system requests., • Recommend and support configuration changes that improve efficiency, usability, or data quality within supported applications., • Ensure all application support activities are conducted in compliance with HIPAA, institutional privacy policies, and system security standards., • Maintain detailed and accurate records of system configurations, incident resolutions, testing logs, and workflow design decisions., • Support compliance readiness efforts including audit preparation, security reviews, and system access documentation., • Serve as a liaison between clinical end users and technical teams, translating clinical needs into technical requirements and vice versa., • Conduct proactive rounding with clinical departments to build relationships, gather feedback, and identify optimization opportunities., • Collaborate with department super users and education staff to support the creation and delivery of training materials., • Support communication and change management strategies related to system updates, policy changes, or downtime events., • Stay informed about new product features, version upgrades, and application roadmaps for systems within your support portfolio., • Bachelor's degree in Healthcare, Information Technology, or a related field, or equivalent combination of education and experience., • 3 years of experience supporting clinical software systems (e.g., EHRs, ancillary clinical tools, or specialty applications) in a healthcare or academic medical center environment., • Solid understanding of clinical workflows across inpatient, outpatient, or specialty care settings., • Familiarity with healthcare data standards and system integration concepts., • Strong analytical and problem-solving skills with the ability to support both functional and technical application issues., • Experience supporting integration of clinical applications with electronic health records (e.g., Epic)., • Familiarity with clinical documentation, e-prescribing, patient portal systems, or specialty-specific platforms (e.g., perioperative, pharmacy, or behavioral health systems)., • Understanding of HIPAA and PHI handling requirements in clinical application environments. Columbia University is committed to the hiring of qualified local residents.

Technology Meeting Engineer Cooley is seeking a Meeting Engineer to join the technology team. Position summary: The Technology Meeting Engineer is responsible for the firm's strategy, governance, support, and lifecycle management of the firm's Zoom platform and global meeting services. This role ensures reliable, secure, and high-quality meeting experiences across all offices by designing scalable Zoom architectures, establishing operational standards, and leading global meeting support operations. The Technology Meeting Engineer oversees the design, configuration, and lifecycle management of Zoom Rooms, Zoom Webinars, Zoom Phone integrations, and related AV technologies. The role partners closely with Audio Visual, Network, Security, and Office Technology Managers to ensure collaboration technologies are standardized, secured, optimized, and consistently supported across the firm. They are responsible for platform architecture, operational governance, user support strategies, and vendor coordination. This position also leads the meeting support teams responsible for assisting attorneys and staff with high-profile meetings, firmwide events, executive-level conferencing, and ensures seamless meeting delivery. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: CORE AV / Collaboration Platform Architecture: • Design and maintain the firmwide Zoom architecture, including Zoom Rooms, Zoom Meetings, Zoom Webinars, and platform integrations, • Define global standards for meeting configurations, room profiles, licensing models, and platform governance, • Ensure consistent deployment standards for Zoom-enabled meeting spaces across offices, • Oversee lifecycle management, upgrades, and refresh strategies for Zoom platform components, • Develop documentation for system configurations, security settings, and operational procedures Meeting Support Operations: • Lead the meeting support team responsible for real-time meeting assistance and troubleshooting, • Develop support protocols for executive meetings, client events, webinars, and large-scale firmwide broadcasts, • Coordinate coverage across time zones to ensure 24/7 meeting support readiness, • Define escalation procedures and incident response workflows for meeting disruptions, • Serve as primary liaison with Zoom and related collaboration vendors, • Manage platform upgrades, new feature evaluations and rollouts, and service enhancements, • Evaluate new collaboration tools and integrations that enhance meeting experiences, • Partner with OTMs on conference room deployments and Zoom Room integrations, • Provide architectural guidance for meeting technology deployments in new offices or redesigned conference rooms, • Support OTMs with escalated Zoom troubleshooting and root cause analysis, • Oversee day-to-day health and performance of the firm's Zoom environment, • Manage platform configurations, policies, security settings, and user provisioning, • Coordinate troubleshooting of escalated conferencing issues across AV, network, and infrastructure teams, • Ensure all Zoom configurations adhere to firm security policies and governance standards, • Define and drive firmwide AV and collaboration training strategy in partnership with Learning & Adoption and training teams, • Serve as the subject matter expert (SME) for AV, Zoom Rooms, and collaboration technologies,establishingbest practices, standards, and training content frameworks, • Partner with Learning & Adoption to enable scalable training delivery, ensuring consistent and high-quality end-user education across offices, • Develop core training materials, playbooks, and standards whileleveragingtraining teams to execute firmwidedelivery, • Ensuretraining programs align with AV standards, user experience goals, and technology adoption objectives, • Continuously improve user experience and meeting qualitythrough feedback, analytics, and training effectiveness, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 4+ years directly applicable experience (e.g., managing enterprise collaboration platforms or conferencing environments). Senior candidates considered with 5+ years applicable experience., • Experience designing and managing Zoom enterprise environments, • Strong understanding of Zoom Rooms, Webinars, and enterprise collaboration ecosystems, • Experience supporting executive-level meetings and high-visibility events, • Strong troubleshooting, documentation, and platform governance skills, • Bachelor's degree, • Experience working in professional services or law firm environment, • Experience integrating Zoom with AV platforms (Crestron, QSC, DTEN, etc.), • Knowledge of conferencing technologies, networking fundamentals, and AV-over-IP environments Competencies: • Excellent communication (verbal and written) skills, • Strong cross-team collaboration skills, • Strong project management and operational leadership abilities, • Proactive, organized, and customer-service focused, • Entrepreneurial by nature, • Excellent attention to detail, • Exceptional interpersonal and communication skills with ability to facilitate and solve problems, • Ability to organize, prioritize and coordinate multiple activities often under tight timelines, • Ability to drive projects to completion and achieve goals, • Strong judgment, • Team-player with collaborative spirit, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,, • client data, • High level of professionalism at all times, • Proactive, analytical mindset, • Effective presentation skills Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $115,000 - $160,000. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

• Job Type: Officer of Administration, • Regular/Temporary: Temporary, • Hours Per Week: 15-20 University Life is a central division that supports all Columbia students by fostering an inclusive, connected University community across Columbia's 17 schools and all campuses. We serve as a hub for student engagement, cross-school collaboration, and coordinated University-wide initiatives that strengthen the student experience. Our work is grounded in building trusted relationships across the institution so that students can access the resources, opportunities, and support systems they need to succeed. We advance student well-being, and personal development through programs, policies, and partnerships that encourage connection, leadership, and dialogue across diverse experiences and perspectives. Guided by our core values of connection, integrity, respect, service, and continuous learning, we are committed to creating environments where students feel welcomed, supported, and empowered throughout their academic journey. Through close collaboration with students, faculty, and staff, University Life champions a Columbia defined by community citizenship, and holistic support; one where every student can participate fully in campus life and contribute meaningfully to our shared University community. The Administration & Operations team provides operational, financial, human resources, event management, and communications support to University Life staff, students, and institutional partners. Through strong relationships, collaborative problem-solving, and informed policy guidance, the team strengthens the division's capacity to serve the University community effectively. The team also fosters a shared sense of purpose by coordinating team-building experiences and professional development opportunities. Administration & Operations serves as a central support for the Division, allowing University Life teams to focus on their core missions, initiatives and programs. Position Overview Reporting to the Assistant Director of Facilities, IT & Operations (AD), the IT Coordinator works closely with the AD, to provide general IT support, including tech management, basic A/V support, troubleshooting and training to the Division. Responsibilities Technical Support * Provide first-level support for hardware, software, and peripheral issues across Windows and macOS devices (onboarding, offboarding and routine ongoing support). * Provides basic A/V support (including maintenance and storage) for meetings and events as determined by UL Operations leadership. * Support user account access, email configuration, password resets, and connectivity for desktops, laptops, printers, and mobile devices. * Respond to ServiceNow inquiries or concerns with accuracy and completeness. * Escalate complex or unresolved issues to senior staff following defined procedures. Process & Systems Support * Work with CUIT to support technology deployments, hardware imaging, and device installations, including submitting tickets to CUIT on behalf of UL staff. * Help maintain shared devices and technology in all meeting/event spaces, conference rooms, and classrooms. Ensure devices, software, hardware are updated and readily available for use. * Participate in system maintenance activities, software rollouts, and management of drives and folders. * Assist with inventory tracking and keeping an accurate log of loaner devices, device warranty and storage. * Support the AD with reviewing and tracking IT-related expenses in Pinnacle (University's IT system) and relevant UL Finance budget sheets on a monthly basis. Customer Service * Deliver support in person, by phone, and via remote tools with a focus on professionalism, patience, and clarity. * Submit and track ServiceNow tickets to CUIT as determined by the AD. * Set expectations for issue resolution timelines and follow up to confirm issue closure. * In conjunction with AD, provide necessary IT training. * Promote a positive customer service experience, even during high-volume periods. * Support team goals and service level agreements in coordination with other IT groups. * Assist more experienced staff with project-based work or documentation tasks. * Participate in team meetings and contribute to a culture of accountability and learning. Other * Assists the AD and Executive Director with special projects. * Serves as backup to the Facilities Coordinator. * Perform other related duties and responsibilities as assigned. Minimum Qualifications * Bachelor's degree and/or its equivalent. * Minimum of 0-2 years of related experience. * Strong communication, interpersonal and organizational skills. * Computer literacy including MS Office, and Google Suite. * Must be able to manage multiple competing priorities and projects. * Ability to be steady and sensitive in highly emotional situations. * Must consistently exercise confidentiality, discretion and excellent judgment. * Must be able to work flexible hours. Evening, weekend, holiday and on-call hours may be required. While we aim to have a set schedule as often as possible, the nature of this position may require variable hours day-to-day or week-to-week. • Student candidates must be and remain in good academic and disciplinary standing with the University. Students are limited to a total of 20 hours per week. ___ are only permitted to hold one position at a time at the University. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

NA The Innovation & AI Senior Analyst will support the firm's Innovation & AI strategy by coordinating, executing, and scaling key innovation, legal technology initiatives across the firm. The role will focus on managing technology pilots, developing and refining practice use cases, and supporting the design and deployment of client-facing solutions that enhance service delivery and create new value for clients. The Innovation & AI Senior Analyst will: • Serve as a central point of coordination between partners, lawyers, business services teams, and external vendors to move innovation initiatives from concept through implementation., • Lead structured pilot programs, including scoping, requirements gathering, testing, feedback collection, and evaluation, to determine which tools and solutions should be scaled across the firm, within specific practice groups, or for key transaction types., • Work closely with practice groups to identify opportunities to improve efficiency, enhance matter and transaction delivery, and develop new client offerings through the use of AI, automation, data, legal technology, and transactions technology support. The roles and responsibilities of this job include: * Coordinate and manage end-to-end innovation, legal technology, and transactions technology initiatives, from initial concept through pilot and implementation. * Lead structured pilot programs, including scoping, requirements gathering, solution configuration, user testing, feedback collection, measurement of outcomes, and go/no-go recommendations for wider rollout. * Act as a central liaison between partners, lawyers, business services teams (including IT, Knowledge, BD, and Risk), and external vendors to ensure alignment, clear communication, and timely delivery of initiatives. * Develop, document, and refine practice-specific technology use cases, including articulating problem statements, desired outcomes, and measurable benefits. * Support the design, build, and deployment of client-facing tools, dashboards, and solutions that leverage AI, automation, data, and legal technology to enhance client service and differentiate the firm's offerings. * Work closely with transactional and other practice groups to identify opportunities to improve efficiency, consistency, and quality in matter and transaction delivery through process improvement and technology. * Prepare and maintain project documentation (e.g., project plans, status reports, requirements documents, testing scripts, training materials) to support effective execution and governance of initiatives. * Develop and deliver training, demos, and guidance materials to lawyers and business services teams to drive adoption and effective use of new tools and solutions. * Monitor, measure, and report on the performance and impact of deployed tools and initiatives, using agreed KPIs and feedback to recommend enhancements and continuous improvement. * Contribute to the ongoing refinement and execution of the firm's Innovation & AI strategic roadmap, providing insights from pilots, user feedback, and market developments. The qualifications for this role are: Education and Experience • Bachelor's degree required; a degree in business, information systems, computer science, law, or a related field preferred., • Experience in a law firm, professional services, financial services, or technology/consulting environment, with exposure to legal operations, innovation, or technology implementation., • Demonstrated experience managing or supporting technology projects or pilots, ideally involving AI, automation, data analytics, or legal/transactions technology tools. Technical and Professional Skills • Familiarity with AI and automation concepts (e.g., machine learning, NLP, generative AI) and their application to legal workflows and transaction processes., • Strong understanding of legal technology tools (e.g., document automation, contract review, due diligence, deal management, data rooms, collaboration platforms)., • Solid project coordination or project management skills, including scoping, requirements gathering, testing, and stakeholder communication., • Proficiency with standard business tools (e.g., Excel, PowerPoint) and comfort working with data, dashboards, or basic analytics. Core Competencies • Proven ability to work effectively with partners, lawyers, and business services teams, including the ability to translate between legal/user needs and technical requirements., • Strong analytical and problem-solving skills, with the ability to break down complex processes, identify inefficiencies, and propose practical technology-enabled solutions., • Excellent written and verbal communication skills, including the ability to prepare clear documentation, presentations, and training materials., • High level of organization and attention to detail, with the ability to manage multiple matters, pilots, and stakeholders in parallel., • Collaborative, client-service mindset, with a focus on driving adoption, measurable value, and continuous improvement., • Curiosity and adaptability, with an interest in staying current on emerging AI, legaltech, and transactions technology trends and best practices. Compensation Range: $133,600 - $183,700 This role reports to Senior Manager - Innovation and AI Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact . Benefits at White & Case White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. New York Pay Range: -. Salary range in other markets will vary. Note to Recruitment Agencies Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office-before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Senior Manager, Workfront System Administrator serves as the strategic owner and architect of Macy's enterprise marketing work management platform, anchored in Adobe Workfront. This role is accountable for designing, governing, and evolving the operating model that enables how marketing work is requested, prioritized, resourced, executed, integrated, and measured across Macy's Marketing organization. This role defines platform architecture, governance frameworks, and cross-system alignment, ensuring Workfront operates as a scalable enterprise system of record that supports marketing strategy, campaign and project management, capacity planning, and operational performance analytics. This position partners closely with Marketing Leadership, Product Management, Marketing Technology, Engineering, and Business Intelligence to translate business strategy into sustainable platform design. What You Will Do Platform Architecture & Strategy: Adobe Workfront • Owns the enterprise architecture for marketing work management, including data models, object standards, workflow design, intake frameworks, and reporting structures, • Defines and maintains the long-term platform roadmap, aligning Adobe's product roadmap to Macy's marketing strategy and operating priorities, • Serves as the design authority for how marketing work is structured, governed, and scaled across portfolios, programs, and channels, • Evaluates, pilots, and governs the use of AI driven capabilities within Adobe Workfront and adjacent technologies-including native Adobe in app intelligence and approved third party AI tools-to enhance workflow efficiency, intake quality, demand forecasting, reporting insights, and user productivity, • Evaluates architectural tradeoffs (standardization vs. flexibility) to ensure scalability, governance, and analytical integrity, • Participates in Adobe product roadmap alongside Product Management and translates it into how enhancements or system changes can benefit Macy's, • Leads the Workfront Governance Council, setting and enforcing enterprise standards for configuration, usage, and change management across Marketing and on partnering departmental teams, • Establishes guardrails to protect data integrity, reporting accuracy, and downstream analytics, • Defines configuration rules and approval paths for changes with integration or reporting impact, • Acts as the final decision-maker on platform design choices that affect cross-team workflows or enterprise metrics, • Directs in system implementation for functionality modules or new/existing group rollouts, • Develops an annual Workfront enhancement/update plan in collaboration with Product Management and Tech that incorporates new releases from Adobe paired with current functionality, • Defines enablement strategies that ensure platform adoption aligns with intended architectural design, • Executing configuration changes (custom forms, templates, routing logic, portfolios, etc.) that are aligned to the platform's architecture and governance standards, • Managing user-level support, access, and permissions to maintain data quality, integrity, and compliance with governance models, • Responding to and triaging Workfront support requests where platform expertise is required to validate business impact or architectural alignment, • Conducting routine platform audits, resolving data inconsistencies, and ensuring configurations continue to support scalable reporting and workflow design needs, • Partners with Marketing Technology and Engineering teams to ensure platform alignment and architectural compatibility across the Martech ecosystem, • Designs Workfront configurations with awareness of integration impacts to data pipelines, reporting environments, and downstream execution systems, • Partners closely with the Sr. Manager, Process Design & Optimization to translate future state marketing workflows into scalable, system enabled solutions within Adobe Workfront, • Ensures that all process design and optimization efforts serve as direct inputs into platform architecture, informing how Workfront is configured, automated, and governed, • Co designs end to end workflows that not only improve operational efficiency, but fully leverage Workfront capabilities-including automation, routing logic, standardized intake, metadata architecture, and system driven controls, • Acts as the system translation authority, validating that newly designed processes are accurately and effectively represented through Workfront configuration, workflows, and data models, • Identifies opportunities where platform capabilities can replace manual process steps, reduce handoffs, and automate decisioning through intelligent workflow design, • Ensures alignment between process intent and system behavior, confirming that Workfront operates as the execution engine for agreed upon operating models rather than a point in time documentation of process, • Continuously evaluates how evolving Workfront functionality can unlock additional automation and optimization opportunities, feeding insights back into future process design initiatives, • Architects the operational data model that enables portfolio, capacity, and performance reporting, • Partners with Business Intelligence to ensure Workfront metadata and configurations support reliable, scalable analytics, • Owns the definition of platform KPIs and operational success metrics The Basics • 7-10 years of experience in Adobe Workfront with a focus on solution architecture, governance, and enterprise platform design, • 3+ years of experience designing integrations using Workfront Fusion and connecting Workfront to enterprise systems via APIs (strong technical background is required), • In-depth knowledge of Adobe Workfront architecture, features, and functionalities, • Experience with system integrations using Workfront Fusion, connectors, and APIs, • Workfront architecture experience within a large corporation or retailer, • Familiarity with marketing end-to-end lifecycle management, • Proven experience designing scalable workflows, intake models, and reporting structures, • Experience with reporting pipelines (e.g. Snowflake, PowerBI, Tableau, or QuickSight), • Strong ability to translate business strategy into system architecture, • Adobe Workfront Architect, Workfront Core Developer, or Fusion Developer certifications, • Experience with Adobe Experience Cloud (AEM, Journey Optimizer, Marketo, Analytics, Target), • 5+ years of marketing experience preferred, • Master's degree in Business Administration, Information Technology, or equivalent experience, • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. MARKETING00

ServiceNow Platform Developer Cooley is seeking a ServiceNow Platform Developer to join the Technology Platforms and Applications team. Position summary: Cooley Technology embraces a culture of customer service excellence, and all members of the department are expected to move this agenda forward. We are dedicated to leveraging advanced technologies to optimize firm technical operations and deliver impactful business outcomes. The ServiceNow Platform Developer is responsible for the development, and implementation of ServiceNow solutions across multiple domains. This role focuses on Hardware Asset Management ("HAM"), Software Asset Management ("SAM"), Strategic Portfolio Management ("SPM"), and Security Operations ("SecOps"), including Vulnerability and Incident Response. Additional responsibilities include Employee Center, Workspaces, AI features, HR Service Delivery, and core platform capabilities. The ServiceNow Platform Developer will also support ongoing ITSM processes while delivering new initiatives in Asset Management, SecOps, SPM, and HR. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Design, configure, and implement ServiceNow solutions with a focus on ITAM, • Experience with ITOM modules (Discovery, Event Management, Service Mapping), • Implement and enhance SecOps modules (Vulnerability Response, Security Incident Response), • Manage and maintain ongoing ITSM workflows (incident, problem, change, request), • Build custom applications, workflows, and integrations following ServiceNow best practices, • Enhance user experience through Workspaces, Employee Center, and AI-powered features, • Automate asset lifecycle management from procurement to decommissioning, • Develop dashboards, reports, and KPIs to provide actionable insights for IT and business leaders, • Collaborate with stakeholders to translate business requirements into technical solutions, • Support upgrades, patching, and continuous improvement of the ServiceNow platform, • Manage HR Service Delivery by automating and improving employee-facing workflows, • Lead development and delivery of SPM to support portfolio planning, tracking, and governance, • Ensure compliance with governance standards, security policies, and performance requirements, • Provide technical support, troubleshooting, and root-cause analysis for ServiceNow issues, • Stay current with ServiceNow platform releases and recommend adoption of new features, • Work closely with the Technology and Platforms Applications management team to develop short and long-term strategies, • Work with various ServiceNow stakeholders, drive innovation, establish new approaches on improving productivity, • Ensuring 24/7 access to ServiceNow applications that are continually protected and on-line, • Constant tracking bugs, fixes, and testing of mission-critical applications, • Research anomalies and workarounds, • Design proper update and backup procedures, documentation of same, including functioning rollback plans, • Responsible for change control and coordination of the release management process for ServiceNow, • Evaluate and report on the health of firm's ServiceNow instances, • Ensureplatformalignmentwiththebusinessstrategy, • Provideconsultativetechnicalleadershiptotheplatformteam, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • 5+ years direct applicable experience (e.g., technical-related experience specializing in ServiceNow development, architecture, and implementations). Senior level candidates must have 6+ years' experience., • Expertise in HAM and SAM (ITAM), • Experience leading SPM and SecOps (Vulnerability Response, Security Incident Response) initiatives, • Experience with CMDB and ITOM (Discovery, Service Mapping, Event Management), • Proficiency with ServiceNow scripting (JavaScript, Glide API, Business Rules, Client Scripts), • Strong understanding of ITIL processes (incident, problem, change, asset, portfolio), • Expertise and experience with ServiceNow and a focus on experience with discovery, and configuration management (CMDB), • Expertise with scripting languages such as JavaScript, Python, or PowerShell Web service proficiency (REST, SOAP) as well as XML and JSON knowledge, • Bachelor'sdegreeor equivalent incomputerscienceor related information systems experience, • Advanced degree in related disciplines, • Strong technical writing and documentation experience, • Familiarity with HR Service Delivery workflows, • Experience with Service Portal, Catalog Items, Flows/Workflows, and Integrations (REST/SOAP APIs), • Experience supporting and managing implemented ITSM processes, • ServiceNow expertise (supporting modules, configuration changes, identify performance issues), • Extremely proficient in ServiceNow as well as experience in interpreting the AJAX/JavaScript code to identify where ServiceNow templates can be used versus customization, • AJAX and Javascript knowledge to interpret code and help provide customization advice, • Strong understanding of SPM (Strategic Portfolio Management), • ServiceNow certifications (CSA, CAD, ITAM/ITOM/SecOps/SPM Implementation Specialist)Extensive experience as a ServiceNow developer, with proficiency in scoped application development, platform customization, and scripting (JavaScript, Glide API), • Strong knowledge of ServiceNow ITOM (Discovery, Service Mapping) and ITAM modules, • Proven ability to design and manage integrations with external systems using REST, SOAP, and custom connectors, • In-depth understanding of CMDB data models, relationship mapping, and governance, • Expertise in asset lifecycle automation and alignment with ITIL processes, • Experience with Workspaces, Employee Center, and AI features, • Familiarity with hybrid cloud environments and integration challenges, • Advanced knowledge of asset lifecycle automation and alignment with ITIL practices, • Prior law firm experience Competencies: • Outstanding problem solver and ability to lead by example, • Strong quantitative, analytical, strategic thinking and orientation to detail, • Relies on experience and judgment to plan and accomplish goals, • Exceptional customer service,initiative, and get-it-done attitude, • Self-motivated with a strong desire to contribute to the success of the department and company, • Communicate effectively at all levels within the organization, • Flexible and agile, ability to reprioritize with changes in the business, • Ability to work independently and under pressure in a fast-paced environment, • Ability to meet deadlines and effectively complete operational and project-based assignments, • Strong organizational skills including time and task management, • Attributes expected of all candidates include responsibility, honesty, reliability, initiative, patience, attention to detail, determination, taking pride in one's work, and a desire to learn, • Interpersonal skills necessary to interact and work productively as part of the Technology team, delivering high quality services to the firm and our clients, • Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences, • Service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in a timely fashion, establishing, and maintaining communication with technology customers to keep them updated with status of their requests, initiating, and performing changes on the production systems and proactively escalating any issues that cannot be resolved within the established timeframes Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position is $115,000 - $170,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

The New York City Department of Investigation ("DOI") is one of the oldest law enforcement agencies in the country; its mission is to combat municipal corruption. DOI serves the people of New York City by acting as an independent and nonpartisan watchdog for New York City government, City agencies, and City employees, vendors with City contracts, individuals and entities that receive City funds. The selected candidate will serve as a primary liaison between IT and business units to gather, analyze, and document technology requirements while ensuring appropriate security safeguards and internal controls are incorporated into system enhancements and implementations. Responsibilities include: • Evaluate and consolidate IT-related requests, aligning initiatives with operational needs and established IT security and control standards., • Develop business requirements, use cases, and functional specifications ensuring system integrity, data accuracy, and compliance with internal control requirements., • Monitor and assess system control features, identify potential vulnerabilities or control gaps, and recommend corrective actions to safeguard agency information systems and associated databases., • Assist in the development, implementation, and testing of IT security procedures, quality assurance processes, and contingency plans., • Provide technical support for computers, laptops, A/V systems, telecommunications equipment, and mobile devices, ensuring proper configuration, security compliance, and documentation., • Serve as the first point of contact for technical assistance via phone, email, and in-person support; manage ticket queues and maintain detailed documentation to support audit readiness and operational accountability., • Maintain and reconcile IT asset inventories, track equipment assignments, serial numbers, product specifications, and software licenses; conduct periodic inventory reviews to protect agency assets., • Prepare and process IT Purchase Requests (IPRs) and coordinate with procurement to ensure proper authorization, documentation, and compliance with established procedures., • Support mobile device lifecycle management including secure configuration, MDM enrollment, troubleshooting, upgrades, and decommissioning., • Provide regular status updates to IT leadership regarding ticket resolution, asset management controls, compliance efforts, and project progress. To Apply All applicants, including current City Employees may apply by going to and search for the specific Job ID # 773499. Please do not email, mail, or fax your resume directly. Submissions of resumes do not guarantee an interview. Due to the high volume of resumes received for positions, only selected candidates will be contacted. Appointments are subject to Office of Management & Budget approval for budgeted headcount. *Please note in order to be considered for this position, you must be hold a Permanent Civil Service Title for Clerical Associate. Only candidates in the permanent title of Clerical Associate will be considered. * CLERICAL ASSOCIATE - 10251 Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. • Strong analytical and problem-solving skills - Experience with IT asset and inventory tracking systems - Ability to maintain organized documentation supporting audit and compliance efforts - Proficiency in Microsoft Office Suite, particularly Excel - Effective communication and interpersonal skills ability to interact with staff at all organizational levels - Strong organizational skills and ability to manage multiple priorities - Valid Driver's License (travel between sites may be required) This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation group at the firm. About Cooley: Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners worldwide. We value and celebrate diverse perspectives and strive to create a workplace where every individual can thrive. At the core of Cooley's success is the exceptional talent and unwavering spirit of our people. We embrace individuality while fostering a 'one-firm' culture where collaboration and creativity thrive. Our people are the foundation of our success and the driving force behind everything we do. Hybrid Schedule: As part of the Cooley culture, we recognize and appreciate the value of being together, in person, to build comradery with others in the office and to be a contributing member of the Cooley office. However, we also appreciate the benefits and flexibility that come from remote working. As such, the default assumption for employees and partners is a hybrid schedule: some in-office presence and some work from home days absent certain essential in-office roles that require five (5) days/week in-office. Position summary: As a leading technology law firm, Cooley is committed to becoming a leader in the digital practice of law. To support this mission, the Product Support Engineer plays a critical role within the support team by serving as the primary escalation point for complex and technically challenging product issues across Cooley's application portfolio. Under the direction of the Manager of Support and Training, and with guidance from the Associate Director of Product, the Product Support Engineer bridges support and engineering by triaging, analyzing, and investigating unresolved or recurring issues. This role focuses on identifying root causes, validating resolutions, and determining appropriate next steps before escalating issues to product and development teams for final resolution, helping to improve product stability, performance, and quality over time. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Advanced Support & Escalation • Serve as the Level 2+ escalation owner for issues unsolved by product support specialists, • Perform structured triage, including replication, rootcause hypothesis, impact assessment, and recommended next step, • Resolve issues directly when feasible (configuration, small fixes, scripts, workflows), • For issues requiring engineering intervention, create highquality development tickets with clear problem statements, logs, reproduction steps, and acceptance criteria, • Act as connective tissue between support, product, engineering, and training, • Communicate trends, recurring defects, and product gaps to product managers, • Participate in agile ceremonies when requested (backlog grooming, sprint planning, bug triage) Quality, Stability & Readiness • Identify patterns in escalations and proactively recommend improvements to documentation, training materials, support workflows, or product features, • Contribute to release readiness reviews by validating bug fixes and contributing acceptance notes, • Share knowledge with support specialists and participate in their skill development under guidance of the product support & training manager, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy., • Experience supporting SaaS, enterprise web applications, or custom internal tools, • Familiarity with software development practices, including agile/scrum, version control, and CI/CD awareness, • Strong diagnostic skills across APIs, web applications, authentication, data validation, and system integrations, • Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems, • Ability to read and understand code (e.g., basic familiarity with scripting languages, JSON, XML, SQL) Preferred: • Bachelor's degree, • Experience in Agile/Scrum environments, • Familiarity with cloud platforms (Azure preferred), • Experience writing or maintaining internal troubleshooting documentation, • Background in QA, systems analysis, or light development, • Familiarity with user research methods, experiment design, and A/B testing, • Experience collaborating closely with product teams to launch new features or products, • Technical curiosity and ability to dive into application behavior, data structures, and systems, • Experience working in a legal services environment with preference to experience in AMLAW 200 law firm or in-house legal department with greater than 50 attorneys Competencies: • Excellent communication skills-able to translate technical concepts for nontechnical audiences, • Comfortable with technology and a willingness to learn more, • Highly organized with excellent time management and project management skills and the ability to work independently to meet objectives and deadlines, • Excellent communication skills with all levels of internal and external stakeholders, • Eager to create solutions in addition to identifying problems, • Takes initiative and drives things forward independently, • Deep care for user needs and experience, • Comfortable exploring data to guide recommendations, • Works effectively across teams to achieve shared outcomes, • Comfortable taking responsibility for outcomes and followthrough, • Entrepreneurial by nature, • Excellent attention to detail, • Exceptional interpersonal and communication skills with ability to facilitate and solve problems, • Ability to organize, prioritize and coordinate multiple activities often under tight timelines, • Ability to drive projects to completion and achieve goals, • Strong judgment, • Team-player with collaborative spirit, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects,, • client data, • High level of professionalism at all times, • Proactive, analytical mindset, • Effective presentation skills Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $120,000 - $175,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35, • Standard Work Schedule:, • Building: Studebaker Reporting to the Associate Director, System Development & Administration, the Application Support Engineer is responsible for daily maintenance of incoming and outgoing feed integrations for Academic Services applications. The incumbent will assist in analysis, design, and development for multiple projects within the Academic Services team. This role supports and maintains applications running on Linux systems and cloud environments and will participate in troubleshooting and fixing issues in Python-based services. The position works closely with other members of the Academic Services staff to support integrations, automation, and cloud-based services, including environments hosted in Amazon Web Services. Responsibilities • Supports and maintains current APIs and builds new APIs as required., • Performs application monitoring, troubleshooting, and performance tuning., • Supports and debugs Python-based applications and scripts, including fixing bugs and implementing minor enhancements., • Installs, configures, and maintains services running on Red Hat Enterprise Linux systems., • Assists with configuration management, automation, load testing, and deployment processes., • Prepares and deploys application builds for development, testing, and production release., • Supports and maintains incoming and outgoing feeds to all Teaching and Learning systems., • Monitors services and ensures system uptime and availability., • Identifies and resolves system and application-related issues as they arise., • Works with the systems team to maintain application environments and infrastructure., • Supports web and application servers such as Apache HTTP Server and Apache Tomcat., • Assists with deployment and support of services hosted in Amazon Web Services, including cloud-based storage, compute, and integration services., • Assists with automation, monitoring, and CI/CD processes., • Supports integration of APIs, data feeds, and AI-enabled services into Teaching and Learning platforms., • Works collaboratively with development, infrastructure, and support teams to maintain system reliability., • Bachelor's degree and/or its equivalent required., • 3-5 years' related experience., • Systems Integration experience with flat files and RESTful API., • Ability to troubleshoot and fix bugs in Python-based applications and scripts., • Linux administration skills, preferably with Red Hat Enterprise Linux., • Experience with relational databases and SQL., • Proficiency in managing web application environments including Apache HTTP Server and Apache Tomcat., • Experience with version control systems such as Git and continuous integration tools such as Jenkins., • Familiarity with cloud environments such as Amazon Web Services., • Familiarity with full systems development lifecycle., • Excellent written and verbal communication skills., • Demonstrated ability to work in a fast-paced, deadline-driven environment., • Demonstrated excellence in teamwork, collaboration, analytical thinking, and technical problem solving., • Ability to work with changing priorities and with multiple projects., • Ability to be precise and attentive to detail is essential., • Ability to work with minimal supervision., • Experience with Java associated tools and libraries (Maven, Hibernate, JSF, RSF, etc.)., • Experience working with AI-enabled tools or services and integrating AI APIs into applications., • Knowledge of Puppet or similar configuration management tool., • Familiarity with Service-Now., • Experience with content/course/learning management systems and/or portals. Columbia University is committed to the hiring of qualified local residents.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES • Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters., • Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together, • High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company., • Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters., • Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work., • Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. You will manage a team responsible for remote troubleshooting, escalation coordination, and customer/vendor communications, while also owning the operational discipline required to prevent issues before they happen. This role is accountable for SLA performance, support quality, deployment readiness KPIs, documentation/runbooks, and cross-functional execution across Deployment Ops, NOC/Systems, Engineering, Supply Chain/Logistics, and external integrators. Responsibilities: People Leadership • Manage, coach, and develop a team supporting overnight deployments and deployment readiness., • Own hiring, onboarding, training, and performance management., • Own queue health, prioritization, and consistent execution against SLAs., • Set and track KPIs (response/resolution, reopen rate, repeat incidents, escalation quality)., • Own readiness workflows to prevent install-day issues (checklists, gating steps, pre-install validation)., • Partner with vendors/ops/logistics to ensure kitting accuracy, completeness, configuration, and labeling., • Act as senior escalation point for high-severity or complex issues., • Lead overnight incident response: triage - mitigate - communicate - escalate - handoff., • Maintain and improve runbooks, SOPs, readiness playbooks, and knowledge base., • Identify trends and drive fixes (process changes, automation, tooling improvements) to reduce repeat incidents., • Produce clear reporting for leadership on performance, readiness risks, and systemic issues.ABOUT YOURequired:, • 7+ years in IT support / technical operations / NOC / helpdesk, ideally supporting SaaS + hardware/IoT ecosystems., • 3+ years people management experience (hiring, coaching, performance management) leading a technical support or operations team., • Strong troubleshooting across hardware/software/networked systems; able to lead complex incident mitigation., • Familiarity with Linux/Unix, SSH, networking, and command-line troubleshooting., • Experience operating within SLAs and running structured incident response in a 24/7 environment., • Proficiency with ticketing and support tools (Jira, Zendesk, ServiceNow) and remote support workflows., • Strong communication skills—clear customer-ready updates, confident cross-functional leadership., • Ability to manage ambiguity, competing priorities, and high-impact work during overnight and deployment-critical windows.Preferred:, • Experience with retail deployments, RFID, and/or distributed hardware fleets., • Experience owning readiness workflows: kitting/staging, BOM validation, asset tracking, labeling, vendor QA, logistics handoffs., • Experience building support operations: KPIs, QA programs, postmortems, runbooks, problem management, and automation., • Vendor/integrator management experience in large-scale rollout programs.WHAT YOU'LL DO:In your first 30 days, you will:, • Learn Radar's product, deployment workflows, kitting/staging flows, and top support + readiness failure modes., • Shadow overnight support and readiness processes; map dependencies, handoffs, and escalation paths., • Baseline SLA performance and readiness metrics (kitting defects, missing/incorrect items, "install blocked" causes).In your first 60 days, you will:, • Take ownership of support ops and readiness execution (queue discipline, escalation quality, readiness gating)., • Implement improved kitting support workflows (checklists, defect categorization, exception handling, comms templates)., • Strengthen onboarding/training and close top documentation gaps across both support and kitting readiness., • Establish recurring trend reviews with Ops, NOC/Systems, Engineering, and vendor partners.In your first 90 days, you will:, • Deliver measurable improvements: faster resolution times, improved SLA adherence, reduced reopens/repeats., • Reduce kitting-related install disruptions via defect prevention + tighter vendor process controls. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job DescriptionGreetings from Donato Technologies Inc. We have an immediate opening with my client. If you are looking for a new project, please send me a copy of your updated resumes Job Title: Alteryx IT Tax Engineer Job Location: NYC, NY (onsite) Job Duration: 12+ Months POSITION OVERVIEW: • Were a global team of alternative investment managers passionate about delivering uncommon value to our investors and shareholders. With over 30 years of proven expertise across Private Equity, Credit, and Real Estate, regions and industries, were known for our integrated businesses, our strong investment performance, our value-oriented philosophy and our people., • We are seeking a hands-on tax engineer responsible for driving the effective use of technology for the reporting, compliance and operation functions of Apollos Tax Team globally., • The Tax Engineer will develop solutions that optimize the Tax function, enhancing data quality, increasing automation, reducing risk, and supporting the strategic plans of the Tax department., • Key to the position are the abilities to understand the tax process requirements, capture those needs, define data dependencies and flows, manage projects, timelines, and risks, and consider the impact of regional requirements on global tax technology-based solutions.PRIMARY RESPONSIBILITIES:, • Work with finance, accounting, engineering, and other business partners to drive the implementation of tax software, establish and automate processes, • Coordinate the Tax Departments technology requirements, • Create business requirements documents, including an overall data strategy and roadmap, • Configure tax technology solutions using tools such as Alteryx, Power BI, Snowflake, Pyramid, and Python., • Manage multiple external vendors that support the Tax processes, • Monitor and stay up to date on emerging tax technology trends and continually reevaluate and revise the tax technology strategy to ensure optimal results.QUALIFICATIONS AND EXPERIENCE:, • Project management experience, leading multiple projects at the same time, • Broad-based knowledge of US and/or UK Tax., • Strong development/configuration skills in at least one of the following: Snowflake, Thomson Reuters OneSource, Alteryx, Pyramid, Python, Salesforce, RPA and Microsofts suite of products, • Strong interpersonal skills to collaborate with technology teams and business areas, • Experience with implementing tax technology solutions, including all aspects of the technology design, development, and implementation lifecycle, and working with cross-functional implementation teams to successfully integrate applications, • Excellent verbal and written communication skills, • Independent and self-motivated., • B.S. / B.A. with 5+ years of Engineering and Tax experienceMust-Have Skills:, • Alteryx Data & Analytics, Power BI, Tax Platform Jennifer Sampson Technical Recruiter ....................................................... DONATO TECHNOLOGIES, INC 12100 Ford Rd, #306, Dallas, TX 75234 Direct : (469)-342-0401 Email: Web:

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in IT support, helpdesk workflows, identity and access management, endpoint administration, SaaS administration, and structured IT operations processes. This role supports current and upcoming remote consulting opportunities focused on structured IT support review, helpdesk workflow analysis, access management documentation, endpoint setup review, SaaS administration, and high-quality project execution. Selected professionals will apply their IT support expertise to review realistic technical support scenarios, evaluate diagnostic steps and requirements, prepare structured written outputs, and support accurate, evidence-based IT workflow tasks. Key Responsibilities Professionals in this role may contribute to: Helpdesk & Ticket Resolution Review • Review IT support scenarios involving helpdesk tickets, diagnostic steps, known resolutions, escalation paths, and technical troubleshooting workflows, • Evaluate ticket responses against required diagnostic procedures, source materials, system behavior, and defined resolution criteria, • Support structured review of troubleshooting notes, runbooks, incident write-ups, and ticket documentation, • Review access management scenarios involving user provisioning, deprovisioning, role-based access, SSO, MFA, permission changes, and account lifecycle workflows, • Evaluate access-change requests against defined roles, approval requirements, security expectations, and target access states, • Support structured review of IAM workflows using systems such as Okta, Active Directory, Entra ID, Google Workspace, Microsoft 365, or similar tools, • Review endpoint and SaaS administration scenarios involving device setup, baseline configuration, license management, admin settings, and target system states, • Evaluate device setup and software access workflows against documented requirements, setup checklists, and configuration standards, • Support structured review of endpoint management materials using tools such as Jamf, Intune, Jira, ServiceNow, or similar systems Strong candidates may have: • 2+ years of experience in IT support, helpdesk, service desk, systems administration, desktop support, technical support, or related IT roles, • Experience with one or more areas such as identity and access management, endpoint management, SaaS administration, ticketing workflows, device setup, license management, SSO, MFA, or user lifecycle support, • Familiarity with tools such as Okta, Active Directory, Entra ID, Jamf, Intune, Microsoft 365, Google Workspace, Jira, ServiceNow, Zendesk, Freshservice, or similar IT systems, • Comfort reading and preparing IT artifacts such as tickets, runbooks, access-change requests, incident write-ups, troubleshooting notes, device setup checklists, and admin documentation, • Strong written communication skills and ability to explain IT support decisions clearly, • A degree or professional background in information technology, computer science, information systems, cybersecurity, systems administration, technical support, or a related field is helpful, • CompTIA A+, Network+, Security+, ITIL, Microsoft, Google Workspace, Okta, Jamf, or equivalent IT certification, • Experience with SSO, MFA, RBAC, provisioning, deprovisioning, endpoint configuration, or SaaS license management, • Familiarity with ITSM workflows, SLA tracking, incident management, service request handling, or support escalation processes, • Experience preparing or reviewing runbooks, incident write-ups, access requests, support tickets, device setup guides, or troubleshooting documentation, • Apply IT support and systems administration expertise to structured remote project work, • Contribute to high-quality helpdesk review, access management analysis, endpoint setup assessment, and IT documentation workflows, • Work on flexible, project-based assignments aligned with your professional background, • Use your IT support judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $55–$80 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job Description We are seeking a highly detail-oriented Deployment Hardware Technician to support end-user technology across a fast-paced private equity environment. This role is responsible for the imaging, deployment, lifecycle management, and optimization of hardware within a Microsoft Windows ecosystem, ensuring seamless delivery of technology to investment professionals and business teams. This individual will operate in a high-performance, low-latency environment where reliability, speed, and precision are critical to business success. Key Responsibilities • Configure, image, and deploy Windows-based endpoints (laptops, desktops, trading floor setups) using standardized build processes, • Manage hardware lifecycle: procurement support, asset tagging, inventory tracking, refresh cycles, and secure decommissioning, • Execute zero-touch / low-touch deployments leveraging tools such as Microsoft Endpoint Manager, Autopilot, and imaging solutions, • Troubleshoot hardware and OS-level issues (drivers, BIOS/firmware, peripherals, docking stations, multi-monitor setups), • Support executive and investment teams with white-glove desk setups, office moves, and rapid onboarding, • Maintain and improve deployment workflows through PowerShell scripting and automation, • Ensure compliance with security standards including patching, encryption, and endpoint hardening, • Collaborate with infrastructure, security, and networking teams to ensure consistent endpoint performance and connectivity, • Document build standards, deployment procedures, and asset management practices Required Qualifications • 1 - 3 years of experience in hardware deployment, desktop engineering, or IT support within a Windows environment, • Strong experience with Windows 10/11 imaging, deployment, and troubleshooting, • Hands-on experience with Microsoft Intune and/or Microsoft Endpoint Configuration Manager, • Familiarity with Azure AD / Entra ID, group policies, and endpoint security controls, • Experience supporting high-demand users (finance, trading floor, or executive environments preferred), • Solid understanding of hardware components (CPU, RAM, storage, peripherals) and troubleshooting techniques, • Basic scripting experience (PowerShell preferred) for automation and deployment efficiency Preferred Qualifications • Experience in private equity, hedge fund, or financial services environments, • Exposure to MDM/MAM, endpoint security tools, and compliance frameworks, • Familiarity with asset management systems and ITIL-based processes, • Experience supporting multi-site or global office deployments What Makes This Role Different • Direct support of investment professionals where uptime and speed matter, • High visibility—your work directly impacts onboarding, productivity, and trading readiness, • Lean team environment with ownership over the full device lifecycle, • Opportunity to modernize deployment practices (automation, cloud-first endpoint management) Ideal Candidate Profile Someone who: • Takes pride in clean, consistent builds and efficient deployments, • Moves with urgency but doesn’t sacrifice quality, • Understands that in a PE environment, downtime = real financial impact, • Is proactive about improving processes, not just executing them

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is seeking a highly skilled and field-savvy Lead Network Deployment Technician to serve as a technical leader and mentor to our field deployment team. You will set the standard for build quality, speed, and professionalism, working side-by-side with technicians to ensure efficient installations, accurate documentation, and exceptional service delivery across our growing broadband footprint. Responsibilities: • Serve as the "gold standard" technician, modeling best practices and high-quality workmanship in the field, • Mentor and coach deployment technicians, training them on procedures, tools, and technical standards, • Perform advanced installation and troubleshooting tasks for fiber and wireless deployments, • Lead complex installations, retrofits, or service calls requiring high attention to detail, • Review and ensure as-builts, photos, and documentation are completed correctly in the field, • Assist with field QC, validating cable runs, terminations, equipment configuration, and signal testing, • Coordinate with the Network Deployment Manager to ensure proper materials, tools, and manpower are available, • Represent ResiBridge professionally with residents, building staff, and property managers Requirements: • Experience: A minimum of 3-5 years of fiber optic, Coax, Ethernet or similar cabling experience. This includes extensive hands-on experience with the installation, testing, and maintenance of Cat-5/5E/6/6A cables, fiber optics, fiber connectors, patch panels, and rack equipment., • Technical Proficiency: Demonstrated expertise in the installation of internet broadband infrastructure is essential. Candidates must be proficient in all aspects of network cabling and infrastructure setup., • Licensing: A valid driver license is required for this position, • Technical Documentation: Ability to accurately create, read, understand, and follow detailed work orders, blueprints, and scope documents., • Schedule Flexibility: Must be willing and able to adapt to a flexible working schedule, which may include evenings and weekends to meet project deadlines., • Tool Proficiency: Familiarity with a variety of hand and power tools is essential for efficient and safe completion of tasks., • Physical Requirements: Comfortable working in confined spaces such as basements, electrical closets, shaftways, etc. The position also requires the capability of lifting up to 75 lbs and working at heights (ladders/rooftops)., • Customer Service Skills: Excellent communication and customer service skills, with the ability to explain technical details to non-technical stakeholders. Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: Salary Range$60,000—$75,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job DescriptionAbout InfoTrack InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. About the role As a Technical Support Specialist, you provide Tier 2 support across InfoTrack’s production applications and service suite. You act as the bridge between Customer Support and Engineering, handling complex technical troubleshooting, reducing unnecessary escalations, and ensuring only well-documented, reproducible issues are passed to Engineering. You also proactively monitor system performance, error logs, and service health to identify and respond to issues or potential outages before they impact clients. In doing so, you help drive timely internal escalation and minimise client disruption through early detection and resolution. Responsibilities • Investigate and resolve complex client issues across product workflows, integrations, APIs, and system errors using logs, XML responses, and technical data to identify root cause and reproduce issues, • Act as the gatekeeper for engineering escalations, ensuring tickets are clearly documented with reproduction steps, impact, and supporting information before routing, • Accurately triage issues to determine whether they are bugs, user errors, or known issues, and route them appropriately, • Proactively identify recurring issues and system patterns to reduce repeat incidents and improve overall product stability, • Partner with Product and Engineering to drive systemic fixes and contribute to automation and tooling improvements, • Provide hands-on, client-facing technical support, including step-by-step troubleshooting and participation in live client calls for complex issues, • Translate technical concepts into clear, simple language for clients during support interactions, • Take ownership of high-impact or sensitive client issues to ensure a smooth, end-to-end resolution experience, • Create and maintain internal troubleshooting guides, playbooks, and known issue repositories to support faster resolution and consistency, • Train and support Customer Support Specialists on common technical issues and resolution approaches Knowledge and Skills • Strong troubleshooting and root cause analysis skills in SaaS applications and integrations, • Ability to investigate issues using logs, session replay tools, API responses, and internal support tools, • Working knowledge of SQL, JSON, XML, and REST APIs, • Understanding of SSO, OAuth, tokens, permissions, and session related issues, • Ability to identify and distinguish product defects, configuration issues, user error, vendor issues, and known issues., • Ability to translate technical issues into clear, client friendly language, • Organized, thorough, and detail oriented, • Ability to work independently and in a team, • Experience with ticketing, service management, monitoring, and diagnostic tools such as Jira, Salesforce, Postman, LogRocket, Datadog, and SQL clients, • Exposure to legal tech, court filing, electronic filing management, or practice management system integrations is favorable, • Bachelor’s degree in CS/Eng or equivalent experience in a related field, • 3+ years experience in a technical support role or related field The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $70,000 to $95,000 Benefits What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job Description The MWM/EAM Application Support Analyst is responsible for administering, supporting, and optimizing Mobile Workforce Management (MWM) and Enterprise Asset Management (EAM) applications used across utility operations. This role ensures reliable system performance, resolves complex technical issues, supports integrations, and partners with both business and IT teams to maintain high service availability. The position requires strong analytical skills, deep knowledge of utility operations, and hands-on experience supporting enterprise applications in a regulated environment. Responsibilities • Administer, monitor, and maintain MWM and EAM applications to ensure stable and reliable performance., • Provide Tier 2/3 application support for operations, field, dispatch, and planning teams, including triage, troubleshooting, and root-cause analysis., • Track incidents and service requests in ServiceNow, coordinating resolution with internal teams and vendors; document fixes and workarounds to prevent recurrence., • Execute controlled changes, including configuration deployments, application upgrades, and patching activities., • Ensure data integrity, system security, and compliance with utility/IT controls (access management, audit evidence, change control, documentation)., • Write and optimize SQL queries for troubleshooting, data validation, and operational reporting., • Support integrations and data flows (APIs/interfaces) between MWM/EAM and dependent enterprise systems., • Develop and maintain support documentation such as runbooks, troubleshooting guides, and configuration notes., • Assist with installation, configuration, and troubleshooting of applications on Windows desktops and iOS mobile devices; work with IT teams to resolve device or deployment issues., • Conduct user training and provide ongoing support to ensure optimal application usage., • Perform regular system health checks and proactively identify improvement opportunities., • Assist with planning and execution of new application implementations or major upgrades., • Bachelor's degree or equivalent required., • 5+ years of experience in utility operations and related applications., • Strong background with enterprise asset management and/or mobile workforce management systems (meter management/AMI metering experience is a plus)., • Excellent problem-solving skills, with strong attention to detail., • Strong communication abilities to work effectively with both technical and non-technical stakeholders., • Solid understanding of utility operations and processes., • Hands-on experience supporting MWM and/or EAM systems in a production environment., • Strong SQL skills for troubleshooting, data validation, and reporting (Oracle and/or MS SQL Server preferred)., • Excellent analytical and problem-solving capabilities., • Strong interpersonal and communication skills., • Experience with ITSM and change control processes (ServiceNow/ITIL)., • Ability to support and troubleshoot application installations on Windows PCs and iOS devices, including connectivity, certificate/VPN, and compatibility issues., • Knowledge of IT security best practices., • Strong data analysis and reporting abilities., • Understanding of compliance expectations within regulated utilities., • Ability to translate business requirements into actionable technical solutions., • Proficiency in creating and maintaining support documentation., • Experience working within agile methodologies., • Experience with IFS MWM and/or specific EAM platforms (HxGN, Kloudgin)., • Exposure to meter management or AMI systems (e.g., Sensus, Itron, Neptune)., • Experience supporting integrations and APIs, and coordinating issue resolution across internal teams and vendors., • Exposure to scripting/automation tools (Python, PowerShell)., • Cloud infrastructure certification (e.g., AWS) is a plus.