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Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: The Configuration Specialist – Contract Build role is responsible for the accurate and timely configuration and maintenance of provider contract and pricing configurations within Centivo’s core systems. This role involves interpreting contract terms, setting up fee schedules, and ensuring compliance with regulatory and organizational standards to support timely and accurate claims adjudication and provider payments. Key responsibilities include collaborating with the Network Contracting and Provider Relations team, configuring pricing mechanisms and fee schedules, coordinating with business units and vendors during client implementations, and ensuring system interfaces meet client and operational needs. Responsibilities Include: * Ability to read and interpret new and existing physician, facility and ancillary contracts. * Perform manual pricing based on accurate interpretation of contract language. * Configure and maintain provider contracts in the health plan’s database systems. * Interpret and apply contract terms, fee schedules, and reimbursement methodologies. * Skilled in interpreting and implementing both new and existing contract pricing configurations within the Centivo pricing platform, ensuring comprehensive client and claims administration aligned with product design and functionality, and conducting necessary test validations. * Identify contracts that are incompatible with Centivo’s pricing platform and collaborate with external pricing vendors to ensure accurate integration of these contracts into their systems as needed. * Collaborate with the Network Management, Provider Relations and Claims team when contracts are built or corrected to ensure updates are made in all systems pertaining to contracted providers. * When contract accuracy is in question, analyze claim impact reports to determine if claims are priced correctly. * Complete claim adjustments based on provider disputes, requests from internal departments and as determined by analyzing Claim Impact reports. * Complete configuration changes as identified, run, and evaluate claim adjustment reports within Centivo’s claim platform and supporting systems. * Perform unit and/or end user testing for new configuration, programming enhancements, new provider contracts, and software changes as necessary that affect claims adjudication rules. * Participate in special projects as needed and function as a liaison with specified user areas to define business requirements and processes for project deployment. * Provide technical support and training for other team members as needed. Required Skills and Abilities: * Demonstrated ability to identify when platform limitations or capabilities require a contract to be sent to an external pricing vendor. * Ability to perform contract reviews to determine accuracy in configuration and correct as needed. * Ability to analyze claims for pricing accuracy against contract requirements. * Exemplary customer service skills demonstrated by researching and resolving issues that are configuration related in a timely and accurate manner. * Possess excellent analytical and problem-solving skills. * Ability to work independently and as part of a team. * Ability to multi-task and apply critical thinking skills. * Strong attention to detail and accuracy. * Enjoy working in a fast-paced environment managing multiple issues with pressure of production schedules and deadlines. * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information form others, including but not limited to reimbursement policy standards. * Strong people skills, establishing rapport and working well with others. Preferred Skills and Attributes: * 3 years of experience in provider contract configuration, health plan claims process or a similar role preferred. * In-depth knowledge of all claim components that influence pricing, including the requirements for UB and HCFA forms. * Knowledge and experience in coding with Current Procedural Terminology (CPT), Healthcare Common Procedure Code System (HCPCS), International Classification of Diseases 10th Revision (ICD-10), Revenue and Diagnosis Related Groups (DRG), Current Dental Terminology (CDT), other relevant medical and industry-standard codes. * Proficient in professional and institutional claims adjudication. * Knowledge in health insurance benefit administration within a self-funded plan. Preferred Qualifications: * The ideal candidate will have HealthRulesPayer (HRP) and HealthEdge Source (Source) experience. * Knowledge of TPA and self-funding processes and system contract configuration is preferred. * Advanced proficiency in Microsoft Office applications. Education * High school diploma or GED; associate or bachelor’s degree preferred. Work Location: * This position is remote. Centivo Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $60K - $70K

Job Description Overview CTG is seeking to fill an Infrastructure Analyst III opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: The Infrastructure Analyst III will be responsible for completing activities related to complex installations, configuration, operation, and maintenance of systems hardware and software, along with related infrastructure. This role ensures adherence to organizational values, enabling staff and partners to effectively utilize technology. Primary Responsibilities: • Respond to and resolve help desk escalations based on previous incident outcomes., • Create trending information of system issues to support efforts to address identified problems through analysis., • Develop and document procedures for work order and request-based tasks., • Resolve identified technical incidents requiring advanced problem-solving; analyze and isolate issues effectively., • Utilize advanced diagnostic tools for troubleshooting technical issues., • Execute systems maintenance activities following Standard Operating Procedures (SOP), including patching, health checks, and operating system updates., • Schedule maintenance changes to mitigate operational risk., • Participate in project work as a member of cross-functional teams; lead the technical team within a project and contribute to design efforts., • Provide coaching to less experienced staff on processes and technologies., • Complete scheduled evening responsibilities., • Document and initiate procedures for maintenance tasks and other needs for reference., • Identify opportunities for automation or improvement of SOP and maintenance tasks to enhance efficiency., • Understand and adhere to the company’s risk and regulatory standards, policies, and controls, identifying risk-related issues for escalation to management., • Promote an inclusive environment that reflects the company brand., • Maintain internal control standards, ensuring timely implementation of internal and external audit points and addressing issues raised by external regulators. Supervisory/Managerial Responsibilities: This position may involve leading technical teams on projects and providing mentorship to less experienced staff. Education and Experience Required: • Minimum of 6 years of higher education and/or relevant work experience., • Experience in reading and understanding technical information., • Detail-oriented with strong written and verbal communication skills., • Proven ability to communicate technical information within a team and to management., • Bachelor’s degree in a technology-related field., • Minimum of 7 years of higher education and/or relevant work experience. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Job Description Azure DevOps Engineer Client Name:M&T Bank Location:Hybrid-Specify Buffalo, NY or Wilmington. DE (NO EXCEPTION).Onsite for 3 days per week. CandidatesMUST beUSC/GC/TN1 only Notes: Please keep looking and focus on threethings when screening candidates - Azure, Terraform and Ansible.Candidates MUST have these skills. • A large part of this role will be working with the applications team / engineering team and business users to assess failures and best practices. They want someone who can dig into things like why errors are occurring, • In order to be successful, you need experience and exposure to Azure networking, routing, firewalls within Azure, Azure containerization, DNS within Azure and end points, • This is not a developer or coding role but someone should be able to review how applications are coded, / built and deployed MUST HAVE: • A minimum of five years of experience working with Microsoft Azure in a DevOps capacity, including operations, architecture, configuration, and management., • Expertise in infrastructure-as-code (IaC) with Terraform., • Proficient with Azure DevOps and CI/CD pipelines., • Experience with containerization (Docker, Kubernetes)., • Knowledge of automation tools, scripting languages, and monitoring solutions., • Strong understanding of network architecture, security protocols, and best practices within cloud environments., • Relevant Azure certifications, such as Azure Solutions Architect Expert or Azure DevOps Engineer Expert, are highly preferred

Job Description Overview CTG is seeking to fill an Infrastructure Analyst II - Job Scheduling and Migration opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: Completes activities related to larger and/or more complex installations, configuration, operation, and maintenance of systems hardware/software and related infrastructure. Ensures system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and partners. Primary Responsibilities: • Respond to and resolve Service Desk escalations based on outcomes of previous incidents., • Create/document procedures for work orders and request-based tasks., • Analyze and isolate technical incidents requiring problem-solving; utilize diagnostic tools to troubleshoot issues., • Complete systems maintenance activities following Standard Operating Procedures (SOP), including patching, health checks, and operating system updates., • Schedule maintenance changes to minimize operational risk., • Participate in cross-functional project work; lead technical teams and provide design input., • Document and improve SOP and maintenance tasks for efficiency., • Understand and adhere to the Company’s risk and regulatory standards, identifying risk-related issues needing escalation to management., • Promote an inclusive environment reflecting the M&T Bank brand., • Maintain M&T internal control standards, including timely implementation of audit points and regulatory issues., • Oversee job scheduling and migration activities, ensuring compliance with organizational standards., • Collaborate with application teams for quality assurance and incident resolution., • Minimum of 6 years’ higher education and/or work experience., • Experience reading and digesting technical information., • Detail-oriented with proven written and verbal communication skills., • Bachelor’s degree in a technology-related field., • Minimum of 7 years’ higher education and/or work experience. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Emily Drew at . Kindly forward this to any other interested parties. Thank you!

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. We are hiring for a Core Platform System Analyst, which emphasizes technical execution and support. This role is critical to ensuring the stability, performance, and alignment of our core platform systems with organizational goals. The ideal candidate will have a deep understanding of plan building, benefits design, and systems configuration, alongside core platform expertise. You will collaborate with cross-functional teams, including IT, Operations, Claims, and Compliance, to ensure system stability, data integrity, and efficient process workflows. Key Responsibilities: * Core Platform Support & Optimization: * Serve as a subject matter expert (SME) for core platform systems, including claims processing, member management, provider networks, and benefits configuration. * Troubleshoot, analyze, and resolve issues related to platform functionality, system configuration, and performance. * Work with technical teams to identify and implement system enhancements, fixes, and updates to improve platform performance and meet business requirements. * Monitor and optimize system performance, proactively addressing issues to prevent disruptions in business operations. * Plan Building & Benefits Configuration: * Lead and support the design and configuration of health plans, benefits structures, and benefit rule sets in the core platform system. * Collaborate with business stakeholders to ensure health plan design and benefits configurations align with customer requirements and regulatory guidelines. * Configure and maintain benefits, networks, claims rules, and other key system elements related to health plan operations. * Assist with the development and maintenance of benefit plans and ensure they are properly integrated into the platform, ensuring accurate benefits administration. * Business Analysis & Requirements Gathering: * Work closely with business users (Claims, Enrollment, IT, etc.) to gather and document system requirements, and translate them into actionable, functional specifications. * Conduct gap analyses to identify system inefficiencies and collaborate with the team to implement solutions that improve workflows and business processes. * Provide subject matter expertise on system configuration, ensuring new features and changes meet business needs. * Data Integrity & Quality Assurance: * Ensure data accuracy, integrity, and consistency across systems, performing regular audits and validation checks to maintain high-quality data. * Develop and execute test plans to ensure system changes meet business needs and functional specifications. * Document system configurations, updates, and changes, ensuring that all processes are clearly outlined for internal use. * Collaboration & Training: * Act as a liaison between technical teams and business users to ensure system solutions align with business goals and requirements. * Provide technical support and training for end-users on system functionality, process changes, and best practices. * Foster collaboration across departments to ensure platform systems are optimized to meet business needs. * Regulatory Compliance & Reporting: * Ensure core platform systems comply with healthcare industry regulations, including HIPAA, CMS, ACA, and other applicable standards. * Assist in creating and delivering necessary reports and dashboards that monitor key performance indicators (KPIs) related to health plans, claims, member services, and provider operations. * Project Management: * Support the planning, coordination, and execution of system upgrades, platform changes, and new implementations. * Manage system-related projects from initiation through to completion, ensuring timely delivery within scope and budget. Qualifications: * Education: * Bachelor's degree in Information Technology, Computer Science, Health Information Management, or a related field. Relevant certifications (e.g., Health IT, Business Analysis) are a plus. * Experience: * 5 years of experience working with core platform systems in a health plan, TPA, or healthcare-related setting. * Must have experience with HealthRules Payer * Hands-on experience with health plan building, benefits configuration, and system administration in core platform systems. * Strong knowledge of claims processing systems, member management platforms, and provider networks. * Familiarity with healthcare operations, including claims adjudication, enrollment, and provider management processes. * Skills & Competencies: * Strong analytical and problem-solving skills with the ability to translate business needs into system configurations and solutions. * Deep understanding of plan building, benefits configuration, and related system settings. * Experience with system integrations and interfacing with third-party vendors. * Knowledge of healthcare regulations and standards, including HIPAA, CMS, and ACA. * Proficient in project management and documentation tools (e.g., JIRA, Confluence, Microsoft Project). * Excellent communication skills, both written and verbal, with the ability to engage with both technical and non-technical stakeholders. * Detail-oriented with a strong focus on system optimization, data integrity, and process improvement. * Ability to manage multiple priorities and deadlines in a fast-paced environment. Preferred Qualifications: * Familiarity with business intelligence tools (e.g., Tableau, Power BI) for reporting and analysis. * Certification in Business Analysis (CBAP, PMI-PBA) or IT systems management is a plus. Location: * Role may be remote, preference for Buffalo, NY. Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $90K - $110K

Job DescriptionJob Title: Point-of-Sale (POS) Systems AnalystLocation: Buffalo, NYHire Type: ContractPay Range: $25 – $27/hrWork Model: Onsite, Monday–Friday, 8:00 AM – 4:30 PM (30-min lunch); daily 8:30 AM team meeting required. Hybrid may be considered after 6+ months of strong performance.Recruiter Contact: Samantha Marranca | 716-256-1271 | & Scope:Positional OverviewWe are seeking dynamic and detail-oriented Point-of-Sale (POS) Systems Analysts to join our team. The successful candidates will play a crucial role in executing and validating menu item and price change requests across point-of-sale systems, kiosks, and related applications. These Analysts will ensure timely and accurate processing of requests, adherence to service level agreements (SLAs), and collaboration with business partners and internal teams to deliver seamless menu deployments.Role & Responsibility:Tasks That Will Lead To Your Success • Process inbound menu item and price change requests across POS systems, kiosks, and related tools., • Monitor and manage request queues to ensure timely completion according to predefined SLAs., • Execute and validate changes, conducting peer reviews and resolving discrepancies., • Collaborate with subsidiaries, vendors, and internal data/revenue management teams to gather information and confirm accuracy., • Support seamless menu deployments by working closely with cross-functional teams., • Provide feedback for process improvements and proactively address potential request surges., • Maintain error-free, accurate, and complete outputs to support revenue flow and operational efficiency. Skills & ExperienceQualifications That Will Help You Thrive, • Proficiency in Microsoft Office applications (Excel, Word, Outlook)., • Strong accuracy and speed in data entry and processing., • Excellent organizational skills to manage request queues and meet SLAs., • Detail-oriented and process-driven, with strong collaboration and communication abilities., • Experience with POS systems (programming or menu management)., • Background in hospitality or food service technology systems., • Experience with data validation, process management, or systems configuration.

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: • Competitive Starting Pay, • Paid Training, • Global Advancement Opportunities, • Company Vehicle (as applicable), • Referral Bonuses, • Comprehensive Benefits, • Medical/Dental/Vision insurance, • Health Savings Account (HSA), • Life Insurance, • 401(k) savings plan with company match, • Short-Term and Long-Term Disability, • Employee Assistance Program, • Wellness Program, • And More! What you will do Performs assigned system commissioning using Johnson Controls configuration and commissioning tools. Troubleshoots and resolves basic HVAC mechanical, electrical, and controls problems. Responds to basic warranty calls. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service. How you will do it Loads system-level controller software. Performs basic commissioning and system diagnostics from system-level controllers to end devices (i.e. sensors, actuators, etc) and completes all required commissioning documentation. Keeps management and JCI contractor or customer informed of job progress and issues. Calibrates systems requiring basic electronic test equipment. Completes administrative tasks including but not limited to time sheets, expense reports, and on-site documentation. Documents changes and provides information for as-built documentation. Communicates with the JCI contractor or customer upon arrival and before leaving the work site. Follows all safety standards and attends required safety training. High degree of regard to employee and subcontractor safety. Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. Provide quotes to support recommendations and solutions. What we look for Required * 2-year degree in electronics, mechanical systems, computer technology, air conditioning or similar field or at least 2 years of industry experience or experience in servicing electronic and/or mechanical systems in the HVAC industry. * Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques. * Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts in an ethical and professional manner. * Ability to explain technical information to technical and non-technical people. Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site. * PC experience required and the ability to program HVAC related software. #techhiring HIRING SALARY RANGE: $20-27 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of Role: Under the guidance of the Plan Documents Manager, the Plan Documents Specialist, Jr. will work cross functionally with the Configuration, Implementation, Client Success, and Product teams to ensure best-in-class output, client experience and satisfaction, which can include regular interaction with brokers, agents, TPAs, stop loss carriers, and other applicable vendors and clients. The Plan Documents Specialist, Jr. is a key member of the delivery team, facilitating client onboarding for document preparation, client changes, document management, and other duties related to requirements for employer-sponsored welfare benefit plans under the following federal and employment laws: * Employee Retirement Income Security Act (ERISA) * Internal Revenue Code (Code) * Health Insurance Patient Portability and Accountability Act (HIPAA) * Medicare Secondary Payer Act (MSP) * Consolidated Omnibus Budget Reconciliation Act (COBRA) * Affordable Care Act (ACA) * Women’s Health and Cancer Rights Act (WHCRA) Responsibilities Include: * Assisting in client implementation and client plan changes, defining clients’ benefits and structure for document preparation/completion for required plan document creation. * Managing benefit plan documentation processes including: Conducting and managing a complete, section-by-section review of prospective conversion plan documents, including, but not limited to, Summary of Material Modification (SMM), plan amendments, and Summary of Benefits and Coverage (SBC) Conducting and managing a complete, section-by-section review of prospective conversion plan documents for a Summary Plan Description (SPD) with some feedback/assistance from Senior team member(s) and/or Plan Documents Manager, if needed Drafting, finalizing, and maintenance of standard benefit plan documents (i.e. SBCs, standard to intermediate level plan amendments) by identifying/understanding change requests and their requirements. Must have ability to identify more complex tasks and request assistance from Senior team member(s) and/or Plan Documents Manager when needed Drafting standard SPDs (or those that require minimal customization) with some assistance from Senior team member(s) and/or Plan Documents Manager. Must have ability to work with and take instruction from Senior team member(s) and/or Plan Documents Manager in order to complete SPDs that may become more involved during process Identifying missing items needed for document preparation Submitting finalized plan documents and any changes to stop loss carriers or Stop Loss team as well as PDM vendor Determining changes to plan documents to ensure accuracy, seamless coverage, and any additional updates as necessary * Managing and maintaining a book of business primarily relating to Mid-Market accounts and/or assigned projects at direction of Plan Documents Manager * Stay current on requirements under ERISA, PPACA, and other related laws/regulations as it relates to plan benefits * Elevating client issues and concerns to appropriate to leadership and or Client Success team members when necessary * May assist in training process of Analyst and newly hired Junior team members at the direction of Plan Documents Manager * May support client communications, including, but not limited to, introductory calls with assistance/feedback from Senior team member(s) and/or Plan Documents Manager * Performing other miscellaneous projects, assignments, and duties as assigned Qualifications: Required Skills and Abilities: * Strong organizational and multi-tasking skills, attention to detail * Excellent written, verbal, and interpersonal communication skills; including ability to identify and communicate clearly on inconsistencies and issues found during drafting process * Ability to manage time effectively, set priorities effectively and meet deadlines * Intermediate to advanced knowledge of Microsoft Office products (Excel, Power Point, Word) * Demonstrated ability to meet performance goals, including accuracy and productivity * Ability to take initiative and be self-motivated while exercising proactivity and creativity in problem solving and appropriate decision-making * Display, at minimum, an intermediate level of understanding for compliance principles as it applies to document drafting and client communication * Team player and willingness to take instruction when necessary * Must be able to adapt, be flexible, and have the ability to function efficiently during fast-paced work environment * Have passion and drive in delivering quality documents * Ability to work independently with minimal supervision * Typing speed of at least 60-70 WPM Education and Experience: * 1-3 years of employee benefits paralegal or similar job experience required * 1-3 years of experience in Health and Welfare benefit consulting in ERISA & Non-ERISA plans * 3 years of experience in client management in self-funding document creation and management Preferred Qualifications: * Bachelor’s degree or equivalent job experience required * A paralegal or related degree * Phia Group’s PDM online portal document management experience or similar use of a portal for document creation and management is a plus * Worked with DOL Summary of Benefits and Coverage (SBC) templates and SBC Coverage Examples Calculator * Exposure to plan/policy documents, including amendments/SMMs, in prior work environments is a plus Work Location: * An ideal candidate would be able to work from home * This position is remote Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $60K - $82.5K

Job DescriptionWe are looking for a detail-oriented PC Technician to join our team in Model City, New York. In this Contract position, you will play a vital role in maintaining and troubleshooting computer systems, ensuring optimal performance across a hybrid environment. If you have hands-on experience with Windows and Mac systems and enjoy solving technical challenges, this role offers an excellent opportunity to contribute and grow. Responsibilities: • Provide technical support for a multi-user hybrid environment, including Windows and Mac operating systems., • Diagnose and resolve hardware and software issues efficiently, ensuring minimal downtime., • Manage and maintain common software packages such as Office365, Windows 10-11, and MacOS., • Utilize ticketing systems to track and address technical requests promptly., • Perform basic networking tasks, including troubleshooting connectivity issues and configuring devices., • Research and recommend solutions for hardware and software challenges., • Collaborate with team members to ensure seamless operation of IT systems., • Assist with the installation, maintenance, and configuration of computer hardware., • Deliver exceptional customer service by communicating effectively and resolving user concerns., • Handle cable installations and ensure proper setup of associated devices.• Associate’s degree in information technology, IT Facility Management, or a related field, or equivalent practical experience preferred., • Minimum of one year of hands-on experience supporting a hybrid Windows/Mac environment., • Proficiency in Office365, Windows 10-11, and MacOS., • Familiarity with ticketing systems, Active Directory, basic networking concepts, and collaboration tools., • Strong ability to research and troubleshoot technical issues., • Excellent communication skills, both written and verbal., • Proven ability to multitask and thrive in fast-paced environments., • Experience with computer hardware, cable installations, Dell technologies, and Apple devices.

Job Description We are seeking a dynamic Information Technology Support Specialist to join our team. Your primary role will involve troubleshooting and resolving issues faced by our associates, ensuring smooth operations and problem resolution. This is an on-site role located in Buffalo, NY. Qualifications: • Associate degree in computer science or equivalent experience required, • Minimum of 2-3 years experience in network maintenance and user technical support, • Excellent interpersonal and customer service skills, • Excellent workstation and network troubleshooting skills, • Strong analytical and problems solving skills, • Ability to handle multiple tasks and switch between them as priorities change., • High level of confidentiality and discretion, • Effective communication skills to interact with employees at all levels of the organization., • Proficiency in Microsoft Office Suite, • A+, Network+, and/or similar certifications preferred Responsibilities: • Provide technical support to employees by answering incoming support requests via phone, email, or in-person, and promptly resolving or escalating issues as required., • Assist with the installation, configuration, and maintenance of hardware, software, and peripherals., • Troubleshoot hardware and software issues, including desktops, laptops, printers, and mobile devices, and resolve technical problems in a timely manner., • Contribute to the creation and maintenance of technical documentation, including knowledge base articles and user guides., • Collaborate with the IT team to assist in the management of user accounts and permissions., • Assist in maintaining an inventory of hardware and software assets., • Provide basic training and guidance to users on the use of technology tools and applications., • Assist in the setup and support of audiovisual equipment for meetings and presentations., • Perform other IT support duties and projects as assigned.

Job DescriptionJob ProfileJob Title: IT Equipment TechnicianLocation: BuffaloHire Type: ContingentHourly: $20.94-34.91/hour Work Model: OnsiteContact Email: Nature & Scope:Positional OverviewAre you a skilled IT professional looking to take the next step in your career? Our client is seeking a dedicated IT Equipment Technician to join their team in a contingent hire role where your experience and attention to detail will make a real impact. We are looking for a professional who completes activities related to installations, configuration, operations of systems hardware and software and related to corporate technology equipment. Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment.Role & Responsibility:Tasks That Will Lead To Your Success • Complete the disposition of all technology equipment to include Laptops, Desktops, Thin Clients, Workstations, Tablets, Apple iPhones, iPads, MiFi devices, Micr Readers, BIC Scanners, Journal Printers, Joggers and any peripheral equipment., • Provide troubleshooting and resolution on routine to moderately complex issues using basic diagnostic tools., • Maintain and track repair inventory log for all devices and equipment., • Triage and process all Service Now orders and tickets to ensure business continuity for new equipment and break/fix replacement devices., • May participate and provide feedback on Service Now enhancement opportunities to improve the customer experience., • Participate in software testing as necessary., • Supports the discovery, transport and evaluation of unused equipment throughout the organization., • Assists with initial assessment of quality and condition of equipment to estimate potential resale value., • Perform refurbishment of salvageable items for profitable sale to maximize return or benefit to the organization., • Participates in the retail sale of equipment to employees and external parties., • Complete order processing, shipping and inventory tracking for customer orders., • Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment., • Maintain a strong aptitude and working knowledge of bank applications, systems development environments., • Maintain a detailed understanding of vendor technologies and services used by the organization., • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite., • Identify risk-related issues needing escalation to management., • Identify risk-related issues needing escalation to management., • Promote an environment that supports diversity and reflects the company brand., • Maintain company internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable., • Complete other related duties as assigned. Skills & ExperienceQualifications That Will Help You ThriveEDUCATION AND EXPERIENCE REQUIRED:, • Minimum of 3 years higher education and/or work experience., • Ability to learn quickly in a rapid pace environment., • Able to meet with clients of varying levels to gather, document, and analyze system, • specifications and requirements, work closely with integrators, developers and testers in the fast-paced environment., • Ability to work independently and collaboratively with others in team environment., • Ability to complete tasks with minimal supervision., • Process-oriented.EDUCATION AND EXPERIENCE PREFERRED:, • Associate degree in technology-related field., • Certifications or special training in related technologies., • Demonstrate technical, analytical, troubleshooting and problem-solving skills., • Understanding of how people, processes and technology within an organization interact to provide input and support feasible solutions on projects., • Excellent written and verbal communication skills., • Effective influencing skillsPHYSICAL REQUIREMENTS:, • This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Overview CTG is seeking to fill a Software Engineer II opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: The Software Engineer II will provide designs and specify information systems solutions, delivering highly technical direction in the development of both new and existing applications. This role is crucial for addressing basic to complex problems and enhancements, ensuring solutions are technologically sound. The ideal candidate will serve as a principal application designer for major modifications, utilizing analytical and technical skills to evaluate client requirements and processes. Primary Responsibilities: • Oversee and complete systems analysis, design, and development for projects of varying complexity., • Act as a key individual contributor on complex projects, maintaining a strong functional understanding of supported applications., • Direct and mentor less experienced resources, coordinating development tasks for projects ranging from small to large scope., • Prepare and manage the technical components of project plans., • Collaborate with Development, Operations, and Technology teams throughout the systems development lifecycle, from technical analysis to user acceptance testing., • Prepare and execute detailed test plans, including debugging as necessary., • Analyze and understand complex interrelationships among programs, applications, and platforms., • Provide consulting and leadership in identifying and implementing new information technologies to meet business objectives., • Prepare and review thorough technical and functional specifications, as well as systems documentation., • Maintain effective operation and performance of supported applications and recommend new technologies, policies, or processes for improvement., • Adhere to and promote development standards and procedures. Supervisory/Managerial Responsibilities: • Direct and monitor the activities of less experienced personnel., • Minimum of an Associate's degree and 5 years of systems analysis/application development experience; or, in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years in systems analysis/application development., • ServiceNow Developer or Administrator certification is a must., • ServiceNow Implementation Certification is a must., • Sr. ServiceNow Developer (VR/CC – SecOps)., • ServiceNow Development and Administration of Vulnerability Response (VR) and Configuration Compliance (CC) modules., • Providing architectural, design, configuration/development and operational support for VR and CC., • Prepare and conduct VR and CC and related dependencies updates., • Provide ServiceNow functional and process expertise in building world class programs., • Familiarity with application development software and hardware platforms., • Proficiency with personal computers and relevant project management, word processing, and spreadsheet software., • Strong problem-solving skills, organizational abilities, and attention to detail., • Good understanding of the Bank's application framework., • ServiceNow SecOps implementation certificate is desired but not needed., • Subject matter expert in business with experience utilizing the supported application/system., • Advanced knowledge of applications and integrated systems., • Ability to work collaboratively in a team as well as autonomously. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Excellent organizational and workload management skills.

Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

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Strong background in Lean/Continuous Improvement and performance management.

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Excellent organizational and workload management skills.

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Strong skills in budget management and resource planning. Minimum of 7 years of experience in project management.

Experience with project management methodology.

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Knowledge of project management software. Bachelor's Degree in Construction Management (strongly preferred).