172 Best contact center manager Jobs in Jersey City, NJ (July 2025)

Job Title: Receptionist Location: BeWell – Nurse Practitioners and Doctors Clinic Job Type: Full-Time / Part-Time Reports To: Clinic Manager or Medical Director Job Summary: We are seeking a friendly, professional, and highly organized Receptionist to join our team at BeWell, a healthcare practice comprising nurse practitioners and doctors. The ideal candidate will be the first point of contact for patients and visitors, ensuring a warm welcome and providing outstanding front-desk support to ensure the clinic runs smoothly. Key Responsibilities: Greet and assist patients, visitors, and vendors with professionalism and courtesy Answer and manage incoming calls; direct calls appropriately or take accurate messages Schedule, confirm, and update patient appointments using EMR systems Collect and verify patient information, insurance, and intake forms Manage patient check-in and check-out procedures Process co-pays, billing inquiries, and provide receipts as necessary Maintain cleanliness and organization of the front desk and waiting area Coordinate with medical staff to ensure timely patient flow and communication Handle sensitive information with confidentiality and HIPAA compliance Perform administrative duties such as faxing, scanning, emailing, and filing medical documents Support day-to-day operations and assist with special projects as assigned Qualifications: High school diploma or equivalent; associate degree or medical administrative training is a plus Previous experience as a receptionist, preferably in a healthcare setting Knowledge of medical terminology and insurance verification preferred Familiarity with EMR/EHR systems (e.g., Athenahealth, Kareo, or similar) Excellent communication and interpersonal skills Strong organizational skills with attention to detail Ability to multitask and remain calm under pressure Professional appearance and positive attitude Work Schedule: Flexible, with availability during clinic hours (may include evenings or weekends depending on clinic schedule)

At HōM Pro, we’re more than a cleaning company—we’re a movement to keep homes and businesses in Tip Top Shape. We’re looking for driven, hands-on leaders ready to grow with us and guide others to success. HōM Pro — one of NYC’s fastest-growing home service companies, right out of the World Trade Center! We handle everything from cleaning (residential & commercial) to home improvement and even solar energy. You’re applying today for our Cleaning Division, and thanks to our rapid growth, we’ve launched an Entry-Level Management Training Program. The goal? Train future leaders to run their own team and territory — fully licensed and backed by HōM Pro — in NYC and beyond. We’re looking for motivated, reliable go-getters who deliver results and want to grow with us. Sound like something you’re looking for? What You’ll Be Responsible For: Learning the HōM Pro Way: You’ll be trained in our signature procedures, tools, and customer care standards, so you can lead with confidence and clarity. Enforcing Quality & Consistency Client Interaction: Serve as a point of contact for clients on-site, resolving concerns professionally and ensuring every customer experience is 5-star. We’re Looking for Someone Who: Has experience in cleaning, (home services, hospitality, or similar a plus!) Thrives in fast-paced environments and takes pride in a job well done Is a clear communicator who leads with respect and accountability Is eager to grow with a rapidly expanding, values-driven company

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