Contact center jobs in Jersey City, New Jersey - Page 19Create job alerts

MCU Contact Center Representative. Meet/exceed set Contact Center metrics and service goals (i. Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment.

Voya Financial: Customer Contact Center Representative. Customer Contact Center Representative Voya Financial. New York, NY Remote (Any Location) Full-Time Call Center - Voya Financial Compensation: $41,600/year = $20/hour.

Bilingual Spanish Lead Contact Center Administrator (Remote - New York).

The Supervisor in our Contact Center will support a team of Member Care Specialists and will promote and maintain a positive work atmosphere. Handling escalated member inquiries Serving as primary point of contact for a select group of members Serving as a liaison with Member Services Team to ensu

The Engineer, Managed Services Contact Center is a position that supports the Contact Center customers. Maintain current certifications and obtain new contact center certifications as they become available. Cisco Webex Contact Center (WxCC).

The Contact Center Project Analyst responsible for performance of these services:. Have at least five (5) years prior experience in similar performance functions to those required of a Contact Center Project Analyst herein, which includes two (2) years of supervisory level experience or above and sh

Collects and compiles necessary medical and social information and utilizes clinical expertise, VNS Health policy and procedure and approved guidelines to assess the physical, social, and psychological needs of patients calling the Contact Center after-hours. Coordinates after hours care of patients

This is an exciting opportunity to leverage your knowledge in contact center transformation while mentoring junior staff and contributing to meaningful business outcomes. Knowledge of CCaaS, AI/automation, and contact center technologies.

Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel. Experience in Telephony Contact Center Sales. We set out to build the best collaboration platform for t

Compaetitive Pay + Bonus Eligible / Health-Dental-Vision-Accident-Life-Disability / Emergency Travel Assistance / ID Theft Protection / HSA / PTO / 401(k) - As a Contact Center Representative, you will: Provide exceptional customer service by answering incoming calls and responding to customer inqu

This is an exciting opportunity to leverage your knowledge in contact center transformation while mentoring junior staff and contributing to meaningful business outcomes. Knowledge of CCaaS, AI/automation, and contact center technologies.

Voya Financial: Customer Contact Center Representative Introduction: This role is a remote/home-based position with optional hybrid work in major office locations.

We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. Zoom is looking for Account Executives with specialized experience in Contact Ce

A global consulting firm is seeking a Contact Center Modernization (AWS) member to enhance their on-premises contact center platform and migrate to AWS.

As a member of the Contact Center Technology product area, you will partner with business, operations, architecture, and engineering teams to modernize our on‑premises contact center platform and migrate core capabilities to Amazon Web Services (AWS). Hands‑on experience designing or operating A

The Contact Center Project Manageris responsible forplanning, coordinating, and executing initiatives thatimpactcontact center operations. This role serves as thecentral intake and governance point for all contact center change initiatives. Experience in contact center, operations, or service enviro

Strong understanding of contact center technology, analytics, and metrics. Support training and development initiatives for all contact center agents. Analyze contact center data and generate reports for senior management on performance metrics.

Education/Experience: Bachelor's Degree preferred with 5-7 years' experience in the contact center industry (CPG/ Food accounts are a plus) Demonstrated success in account management and call center/customer service management, preferably in the consumer-package goods or healthcare industries handli

This role requires the ability to work lawfully in the U.Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.MAJOR DUTIES AND RESPONSIBILITIES.Actively and consistently support all

This role requires the ability to work lawfully in the U.Looking for a role where you can engage directly with customers and drive meaningful results? As a Senior Account Sales Representative at Spectrum, you’ll connect with residents and property managers in New York City’s multi-dwelling u

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

This role requires the ability to work lawfully in the U.Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.MAJOR DUTIES A

Achieve monthly revenue quotas in data, phone, cloud and video sales by identifying target markets and contacts for Spectrum’s enterprise product portfolio.

This role requires the ability to work lawfully in the U.Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.Actively and consistently support all efforts to simplify and enhance t

This role requires the ability to work lawfully in the U.Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.Actively and consistently support all efforts to simplify and enhance t