Contact center jobs in Newark, New Jersey - Page 20Create job alerts

Bilingual Spanish Lead Contact Center Administrator (Remote - New York).

Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs Contact Center environment. MCU Contact Center Representative. Meet/exceed set Contact Center metrics and service goals (i.

Voya Financial: Customer Contact Center Representative. Customer Contact Center Representative Voya Financial. New York, NY Remote (Any Location) Full-Time Call Center - Voya Financial Compensation: $41,600/year = $20/hour.

Contact Center Project Analyst. The Contact Center Project Analyst shall manage all aspects of Contractor's staff and project schedule and budget. The Contact Center Project Analyst responsible for performance of these services:.

The Supervisor in our Contact Center will support a team of Member Care Specialists and will promote and maintain a positive work atmosphere. Handling escalated member inquiries Serving as primary point of contact for a select group of members Serving as a liaison with Member Services Team to ensu

The Engineer, Managed Services Contact Center is a position that supports the Contact Center customers. Perform minor SR upgrades of Contact Center solutions. Troubleshoot and make administrative changes to customers' contact center environments as required.

Coordinates after hours care of patients by contacting field staff, MD's, patients, family members, contacts and/or vendors to ensure continuity of care after hours. Assists with orientating new nurses to the Contact Center RN role and responsibilities. Collects and compiles necessary medical and so

Compaetitive Pay + Bonus Eligible / Health-Dental-Vision-Accident-Life-Disability / Emergency Travel Assistance / ID Theft Protection / HSA / PTO / 401(k) - As a Contact Center Representative, you will: Provide exceptional customer service by answering incoming calls and responding to customer inqu

This is an exciting opportunity to leverage your knowledge in contact center transformation while mentoring junior staff and contributing to meaningful business outcomes. Knowledge of CCaaS, AI/automation, and contact center technologies.

Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel. Experience in Telephony Contact Center Sales. We set out to build the best collaboration platform for t

The Contact Center Member Service Representative 2 positively impacts the communities we serve and improves our Members' financial lives through service-based relationship development across the Contact Center's communication channels. Contact Center Member Service Representative 2. The Contact Cent

Voya Financial: Customer Contact Center Representative Introduction: This role is a remote/home-based position with optional hybrid work in major office locations.

Staff Member's Role: Work with the management team and co-workers to fulfill the Credit Union's mission.Commit oneself to working to the best of your ability in both an individual and team environment.Provide personalized banking services to members.Develop and maintain strong member relationships,

This is an exciting opportunity to leverage your knowledge in contact center transformation while mentoring junior staff and contributing to meaningful business outcomes. Knowledge of CCaaS, AI/automation, and contact center technologies.

Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel. Experience in Telephony Contact Center Sales. We set out to build the best collaboration platform for t

Work with the management team and co-workers to fulfill the Credit Union's mission.Commit oneself to working to the best of your ability in both an individual and team environment.Provide personalized banking services to members.Develop and maintain strong member relationships, assess needs, and sel

The Contact Center Member Service Representative 2 positively impacts the communities we serve and improves our Members' financial lives through service-based relationship development across the Contact Center's communication channels. The Contact Center MSR 2 is responsible for the daily processing

A global consulting firm is seeking a Contact Center Modernization (AWS) member to enhance their on-premises contact center platform and migrate to AWS.

A major technology corporation is searching for a Solutions Architect to join their Applied AI Solutions team.This position emphasizes leading customer engagement for implementing AI capabilities in Amazon Connect.The successful candidate will engage with clients, conduct data assessments, design AI

Hands‑on experience designing or operating AWS contact center solutions—preferably Amazon Connect (routing profiles, contact flows, agent softphone, Contact Lens, Lex bots, Lambda integrations, Kinesis streams). As a member of the Contact Center Technology product area, you will partner with bus

Strong understanding of contact center technology, analytics, and metrics. Support training and development initiatives for all contact center agents. Analyze contact center data and generate reports for senior management on performance metrics.

The Contact Center Project Manageris responsible forplanning, coordinating, and executing initiatives thatimpactcontact center operations. This role serves as thecentral intake and governance point for all contact center change initiatives. Experience in contact center, operations, or service enviro

Education/Experience: Bachelor's Degree preferred with 5-7 years' experience in the contact center industry (CPG/ Food accounts are a plus) Demonstrated success in account management and call center/customer service management, preferably in the consumer-package goods or healthcare industries handli

This role requires the ability to work lawfully in the U.Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.MAJOR DUTIES AND RESPONSIBILITIES.Actively and consistently support all

This role requires the ability to work lawfully in the U.Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.MAJOR DUTIES A

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Achieve monthly revenue quotas in data, phone, cloud and video sales by identifying target markets and contacts for Spectrum’s enterprise product portfolio.

This role requires the ability to work lawfully in the U.Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.MAJOR DUTIES A