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Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: Case Work Supervisor Reports To: Director of Social Services Location: 1402 8th Ave Brooklyn, NY 11215 What The Case Work Supervisor Does: • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Provide training and support to staff and team members regarding psychoeducation, mental health assessments and other techniques (i.e., motivational interviewing)., • Develop and implement quarterly training sessions for the continued education and professional development of shelter staff., • Serve as a liaison and develop linkage agreements with other community-based organizations and local mental health service providers, as necessary., • Motivate, coach and counsel direct reporting staff to excel., • Ensure that all direct reporting staff completes all necessary case management documentations including housing applications, ILP, and referrals to providers as required., • Ensure that all client charting documentation are up-to-date and reflect services provided such as service plans, re-certifications and psychiatric assessments., • Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment., • Provide assistance, interventions and follow-up in regards to critical incidents with clients., • Encourage teamwork among direct reporting staff as well as among peers., • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols., • Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Administer constructive discipline to direct reporting staff, as needed., • Monitor clients' progress toward their goals (dates achieved) and document via progress notes., • Review all documentation related to clients' progress for accuracy, completeness, and clarity., • Review and sign time sheets., • Prepare performance appraisals for directed reporting staff., • Conduct chart auditing of client files (i.e., paper and electronically)., • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity., • May prepare marketing materials for the program., • 2 years supervisory experience, • Bachelor's degree (e. g., B.A., B.S.W.) Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR aTZxnJ8XKJ

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Rising Up Men’s Shelter is a 141 bed men’s employment shelter located in the Williamsburg section of Brooklyn. This shelter will provide an array of services with a strong focus on connections for residents to achieve stable employment to lead to permanent housing. Position: Case Manager Supervisor Reports To: Director of Social Services Location: Rising Up Mens Shelter, 39 Ainslie Street, Brooklyn, NY 11211 What The Case Manager Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Plan and organize program activities to maximize program contract's goals and performance targets as outlined in DHS’ Performance Incentive Plan., • Motivate, coach and counsel direct reporting staff to excel., • Ensure that all direct reporting staff completes all necessary case management documentations including housing applications, ILP, and referrals to providers as required., • Pull reports from CARES and distribute to staff to ensure staff are up to date on their documentation, • Develop and maintain tracking systems in order for staff to maintain up to date documentation, • Ensure that all client charting documentation are up-to-date and reflect services provided such as service plans, sycho-social and psychiatric assessments., • Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment., • Provide assistance, interventions and follow-up in regards to critical incidents with clients., • Encourage teamwork among direct reporting staff as well as among peers., • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols., • Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Administer constructive discipline to direct reporting staff, as needed., • Monitor clients' progress toward their goals (dates achieved) and document via progress notes., • Review all documentation related to clients' progress for accuracy, completeness, and clarity., • Review and approve time sheets., • Prepare performance appraisals for directed reporting staff., • Conduct chart auditing of client files (i.e., paper and electronically)., • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity., • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff., • Lead and participate in administrative and staff meetings as requested., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • May prepare marketing materials for the program., • May reach out and market the program to the community in order to recruit clients., • May prescreen clients over the telephone for eligibility and may schedule intake appointments., • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments., • May have direct client service/program responsibilities in addition to the above., • May plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Bachelor's degree (e. g., B.A., B.S.W.) Two years of Supervisory experience Other Requirements: When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 2vkUtfgOAT

Job DescriptionSalary: 48,000-52,000 About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support local doctors and medical professionals to provide beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to support over 2 million surgeries in 90+ countries and were just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is comprised of creative and highly motivated individuals working to make a positive impact. Join us! Role Summary Smile Train seeks an Associate, Education & Training. [Reporting to the Manager, Research and Education,] the Associate will play a key role in Smile Trains efforts to ensure every child has access to safe, high-quality, comprehensive cleft care. This role has a significant technical and data-focused component, supporting global education and training (E&T) initiatives through structured data collection systems, assessment analytics, and ongoing development and maintenance of training content across 75+ countries. This full-time, hybrid role requires a commitment to working from Smile Trains New York City based headquarters twice weekly. Key Responsibilities Organizational E&T Data Collection (Technical & Analytical) • Coordinate the pre- and post-training assessment processes, ensuring consistent data collection across all training types and all regional teams, • Monitor data quality using standardized checks, flag data anomalies, and work with regional teams to improve adherence to data collection protocols, • Analyze training assessment results, including knowledge gains, outcomes trends, and longitudinal performance across countries, training types, and learner groups, • Support systematic housing, organization, and governance of trainee and training impact data, including LMS-based or digital platformbased repositories used across 75+ countries, • Compile internal and external reporting on training implementation, participation, and impact, • Support tracking and data management for fellowship programs globally, including monitoring fellow progress, documentation compliance, and post-program placement outcomes Global E&T Conference Presence • Oversee logistics and administration for Smile Trains conference involvement, including partner logistics and stipends, partner abstract support, awareness/booth presence, promotional/branding materials, Smile Train-led events, follow-up surveys, staff attendance, and shipping needs, • Create and distribute reference and informational materials for staff and partners during conferences to maximize engagement and communication, • Support post-conference data analysis and development of final reports for dissemination across departments Global E&T Initiatives & Partnerships • Provide logistical, communications, and documentation support for global fellowship programs and partnerships (e.g., ACPA Visiting Scholar Program, WFSA Fellowships, Chang Gung Fellowship), • Assist with planning and execution of international mentorship programs (i.e., Mentoring Alliance for Global Cleft Surgery (MAG-CS)), including participant recruitment, onboarding, technical support, progress tracking, and impact data management, • Support development, implementation, and technical maintenance of global E&T initiatives such as webinar series, digital educational resources, patient-facing materials, and continuing education opportunities, • Support the Communications and Development departments in showcasing key E&T initiatives and projects to Smile Train stakeholders through annual reports, social media, and other strategic channels. Training Curriculum Maintenance & Improvement • Lead updates to existing Smile Train training curricula (translations, branding updates, content revisions, technical enhancements), • Incorporate learner feedback, performance data, and trainer insights into continuous curriculum improvement, • Serve as primary liaison with translation service providers, ensuring timely processing, coordinated review workflows, and ongoing quality assurance, • Support content implementation within the organizations learning management system (LMS) or similar platforms, including uploading, version control, course configuration, and user management Required Education and Experience • Bachelors degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related field, • Demonstrated experience analyzing datasets (Excel, Power BI, or similar) and summarizing insights for decision-making, • Exceptional attention to detail, organizational, and time management skills, • Superb written and verbal communication skills; comfortable presenting to large groups, • Excellent cross-cultural communication skills and sensitivity to global contexts; willingness to work across multiple time zones, • Tech-savvy with ability to quickly learn new software or data tools, • Ability to manage deadlines and shifting priorities; proven experience handling multiple concurrent projects, • Self-starter and team player who proactively offers strategic ideas and solves problems, • Proficiency in Microsoft Office, especially Excel (pivot tables, conditional formulas, charts)., • Passion for education in healthcare and interest in Smile Trains vision Preferred Education and Experience • Masters degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related technical field, • Fluency in Spanish, French, or Portuguese, • Experience working or training in LMIC contexts, • Event management or conference logistics experience, • Experience with data collection tools (e.g., REDCap, Qualtrics), • Staff management and team coordination experience Accountability Expectations • Ownership of Outcomes: Take full responsibility for ones own performance, ensuring alignment with Smile Trains mission and objectives., • Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities., • Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment., • Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role, • Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range $48,000-$52,000 USD annually This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

Job Description Job Title: Case Manager Supervisor Reports to: Director of Social Services Department: Social Services Benefits: Sick & Safe Leave, Vacation, PTO, medical, dental, vision, 401K FLSA Status: Non-Exempt Location: East Elmhurst, NY Program: Ditmars Manor JOB OVERVIEW Since 2016 Midway Living, Inc. ("Midway") has been a catalyst for transformative change in the lives of homeless families, empowering them to discover their inherent strengths and to chart a path out of homelessness, allowing them to redefine their narratives and lead lives of purpose. Under general supervision, the case manager supervisor plays a pivotal role in ensuring the smooth day-to-day operation and coordination of program-related staff and services. This position is responsible for overseeing and supporting the case management team to achieve program goals, targets, and performance outcomes effectively and efficiently. The role may require availability during early evening hours and occasional weekends. EXPECTATIONS OF ALL EMPLOYEES The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement. ESSENTIAL JOB FUNCTIONS • Directly supervise case management staff, providing ongoing guidance, coaching, and performance management., • Maintain effective communication with clients, staff, and peers to ensure smooth program operations., • Uphold professional relationships with clients and maintain strict confidentiality., • Plan, organize, and optimize program activities to meet contractual goals and performance targets., • Develop and implement program content in collaboration with staff and management., • Troubleshoot client and staff program issues, making decisions aligned with program policies and procedures., • Oversee and improve staff performance through feedback, training, and regular supervision sessions., • Address resistance to change among clients, staff, and supervisors/funders effectively., • Administer constructive feedback, in accordance with organizational policies., • Monitor clients' progress toward goals, documenting achievements and milestones., • Review and ensure accuracy, completeness, and clarity of all client progress documentation., • Review, correct, and sign service plans and recertifications on a regular basis., • Conduct regular chart audits of client files to ensure compliance and quality of services., • Add supervisory notes to CARES and Midway Living portals., • Lead and participate in administrative and staff meetings as required., • Provide necessary information for weekly, monthly, quarterly, semester, and annual reports to management., • Regularly update progress on the Midway Living portal., • Perform other related tasks as requested. EDUCATION & EXPERIENCE • Master’s degree in social work and a minimum of three years’ experience, • Knowledge of Homeless Population, • Compatible Philosophy with Midway Living QUALIFICATIONS & PREFERRED SKILLS • Strong interpersonal skills, • Excellent Oral and Written Communication Skills, • Effective organizer and communicator, • Proficient in Microsoft Office Suite, • Ability to adapt to new software applications, • Capable of working independently or collaboratively

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals.