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Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff Required: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.63 to $26.58 hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims;, • Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance;, • Conduct visits to a victim’s home with SVD detectives to assist victims as needed;, • Provide information, referrals, and practical assistance to victims experiencing sexual assault;, • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency;, • Provide crisis intervention and supportive listening;, • Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation;, • Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors;, • Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care;, • Provide accompaniment with detectives to hospitals or other sites such as the victim’s home to provide support;, • Ensure protection of survivor’s rights as a victim of sexual assault;, • Help with applying for compensation through the New York State Office of Victims Services (OVS);, • Coordinate community resources for victims of sexual assault, including linkages to other providers as needed;, • Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field;, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements;, • Provide emergency practical assistance for victims including transportation and food vouchers;, • Work collaboratively with police officers and detectives in order to effectively provide assistance to victims;, • Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics;, • Advocate with Family and Criminal Court staff for victims;, • Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision;, • Conduct community presentations;, • Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations;, • Clearand concise verbal and written communication skills., • Excellent interpersonal skills, be assertive and well organized., • Demonstrate the ability to work independently and within a precinct setting., • Bachelor’s degree required or equivalent training and experience., • Two years’ experience in crime victim service delivery (or other relevant experience)., • Basic knowledge of crime victim and domestic violence issues., • Certification as a sexual assault advocate or willingness to attend training immediately upon hire to become certified., • Knowledge of the police and criminal justice system helpful. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $26.37 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Supervising Clinical Forensic Specialist - Queens Summary: Under the direction of the Director of Clinical and Forensic Services, the Supervising Clinical Forensic Specialist is responsible for the supervision of Clinical Forensic Specialists and for the provision of direct forensic, mental health and victim advocacy and support services to clients at the Child Advocacy Center. The Supervising Clinical Forensic Specialist supports the Clinical and Senior Directors in coordinating CAC service provision, ensuring adequate program coverage, and providing guidance, direction and clinical expertise to a team of Clinical Forensic Specialists and the Multidisciplinary Team (MDT). Essential Job Functions: • Provides direct individual clinical, administrative and observational supervision to a team of three or more Clinical Forensic Specialists in accordance with the CAC’s quality supervision plan;, • Integrates a trauma-informed, client-centered approach, using an anti-oppressive lens, into all client practice and supervision of staff, and coaches staff to ensure all client practice reflects this approach;, • Collaborates with the Director of Clinical and Forensic Services, Multidisciplinary Team Coordinators and the Family Advocates overseeing the proper completion and submission of OVS claim applications and ECAP applications;, • Represents Safe Horizon at client conferences facilitated by ACS, Foster Care Agencies and/or Preventive Agencies to ensure the coordination of mental health, victim advocacy, medical and forensic services through the CAC;, • Collaborates with the Clinical and Senior Directors in implementing CAC quality improvement initiatives relating to forensic interviews, CCP, CCFE, and CFTSI;, • Conducts forensic interviews;, • Provides trauma focused intervention and support to child victims and their on-offending family members;, • Collaborates with the Clinical and Senior Directors in the preparation and presentation of cases for expedited case review and/or case review meetings with the MDT and actively participates in same;, • Collaborates with the Clinical and Senior Directors in the collection and review of data in REDCAP and CMS, and ensures timely and accurate data entry by the Clinical Forensic Specialists;, • Provides consultation to the MDT in areas of CAC best practice, forensic interviewing of children, client engagement, case management, and clinical and service delivery methods;, • Assists the Senior Director with program administration, statistical reporting and program enhancement and development;, • Participates in the recruitment, hiring and orienting of new staff;, • Supervises the activities of graduate interns as needed; Clinical Forensic Specialist Qualifications: • A Master’s Degree in Forensic Mental Health Counseling, Psychology, Social Work or a related field., • LMSW or MHC-LP is preferred., • Prior clinical supervision experience is required., • Demonstrated appreciation for the CAC multidisciplinary team program model and alignment with Safe Horizon’s anti-racism work, • Sound knowledge of child trauma, child development and issues relating to victimization., • Demonstrated experience working with children and families impacted by abuse and trauma is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $64,000- $68,000 salaried Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Safe Horizon’s Child Advocacy Center plays a critical, front-line role in responding to child sexual abuse and severe physical abuse by providing a coordinated and collaborative approach to the investigation of such cases, while ensuring that victims receive immediate, effective support. The Program Assistant is the first point of contact for all children and families entering the CAC. The Program Assistant will welcome and orient every child and non-offending family members to the CAC and immediately link the family to the appropriate CAC service providers. The Program Assistant plays a critical role in creating an environment that is safe, welcoming and upholds the core values and mission for the CAC. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, staff and members of the CAC multidisciplinary team., • Welcome all visitors and orient them to the site/space, • Actively manage the experience of clients, visitors, partners and staff, • Collaborates with and links families to members of the multidisciplinary team to ensure that all clients and visitors are responded to in an efficient and expeditious manner., • Manages the client reception and child play areas so that they are properly supervised, child-focused, trauma-informed, and safe for all clients., • Engages children in age-appropriate activities while they wait for services., • Provides support and assistance to caregivers and children in a client-centered manner while they wait for services,, • Answers and directs telephone calls, faxes and mail directed to department of site;, • Enters data into CMS, the CAC’s case tracking database;, • Performs administrative and clerical office duties including report preparation; administering petty cash, metro cards, uber and parking garage vouchers; processing payment requests;, • Assists the Administrative Coordinator in supervising reception area volunteers;, • Straightens up the playroom, interview/observation rooms and counseling rooms at the end of every day, • Other program related duties as necessary, • High school equivalency or high school diploma, • Foundation computer skills (e.g. data entry, internet use, email communications), • Interpersonal work experience in a fast-paced environment such as human service, customer service or related field a plus. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.08 - $25.38 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center