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Job DescriptionLead reliability. Coach people. Deliver results. Picture your morning: you walk the floor, greet techs by name, and kick off a safety huddle. You reinforce ATS Beyond Zero principles, review yesterday’s observations and incident learnings, and line up today’s training. By mid-morning, you’re with our customer—aligning priorities, previewing the maintenance plan, and confirming KPIs for the week. After lunch, you’re coaching a supervisor on a Skills Matrix update, finalizing a Technician Training Plan, and closing the loop on root-cause actions. You end the day celebrating a cost-saving win and preparing tomorrow’s action plan to keep the Operating System embedded and effective. What you’ll lead • Champion a zero-harm culture: deploy the ATS safety program; complete training, observations, and incident investigations; and share best practices to strengthen our customer’s safety culture., • Translate strategy into action: connect site responsibilities to ATS and customer objectives; communicate a clear vision; and act as a change agent through planning and crisp execution., • Build an outstanding team: onboard with intention, hold regular 1:1s, recognize wins, and use participative decision-making to promote transparency and trust., • Develop people and bench strength: create and maintain a Skills Matrix, drive a Technician Training Plan, and own succession planning for key roles (Supervisors, Supply Chain, P/S, RE)., • Run the business: install and reinforce the ATS Operating System, execute a site-specific maintenance plan, and manage revenue, expenses, and profit to target., • Be the primary on-site partner: align expectations through contract management; meet daily/weekly/monthly with the customer; and collaborate with ATS business units and Sales to expand scope., • Continuously improve: analyze KPIs, perform root-cause analysis, remove barriers, and deliver sustainable cost savings. What you bring, • Bachelor’s degree in a technical, business, or related field preferred; or 7+ years of operations/maintenance experience., • 3+ years leading teams with a strong record of developing employees., • Resilience, flexibility, and prioritization skills; comfortable leading through change., • High emotional intelligence; relationship builder who leads with honesty and integrity., • Working knowledge of manufacturing/assembly environments and strong customer focus with a sense of urgency., • Business acumen and organized, positive influence. Preferred extras, • Manufacturing maintenance experience, certifications, and training., • Proactive/reliability processes: Planning/Scheduling, PM, PdM, RCA, and continuous improvement., • Proficiency with Microsoft applications and web apps such as Power BI, GEAC, Concur, and Workday., • Excellent time management and communication (verbal, written, presentation)., • Ability to relocate as needed., • Financial acumen in forecasting and budget management., • Curious learner and authentic, credible teacher. Leadership expectations, • Business & Company Acumen: lead with honesty/integrity; craft bold, relevant strategies; motivate change; recognize outcomes and how they were achieved; role-model safety and wellness., • Emotional Intelligence: create psychological safety; be self-aware; build relationships; seek and act on feedback; respect diverse backgrounds and viewpoints., • Lead Now, Think Next: own accountability; coach potential; steward talent placement; convert problems to opportunities; remain resilient and flexible. Pay Range: $126,275.62 - $168,367.53 Equal Employment Opportunity ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt's AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world's leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue-and often all their profits-from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt'stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a ClientSuccess Manager (Specialty Retail) Target total compensation ranges from $128,000 - $165,000, including a fixed annual salary of $100,000 - $110,000, an employee equity plan grant, and world-class benefits. As a Client Success Manager in New York, you will own a portfolio of specialty retailers and act as the "quarterback" across Rokt-building durable executive relationships, driving measurable revenue growth, and expanding multi-product adoption. You'll combine consultative account leadership with strong operational rigor, using data and AI-enabled insights to identify expansion opportunities, accelerate time-to-value, and scale repeatable best practices across your book of business. About the role: • Own and grow a portfolio of specialty retail client relationships, delivering measurable outcomes across revenue expansion, retention, and multi-product adoption., • Serve as the single-threaded owner for post-launch success in your accounts: driving clear plans, tight execution, and accountable follow-through across internal partners (e.g., BD, Ops, Product, RPD)., • Build and maintain senior stakeholder relationships, translating client priorities into Joint Business Plans and crisp, measurable next steps., • Use data and AI-enabled analysis to segment your book, identify whitespace, prioritize the "highest leverage" expansion paths, and proactively surface risks and opportunities early. About you: • 5+ years of experience in Customer Success / Account Management / Client Partnerships (ideally in SaaS, ecommerce, marketplace, martech/adtech, or similar consultative environments)., • Proven track record growing accounts through cross-sell / upsell and multi-solution adoption (not just relationship management)., • Strong executive communication skills: able to clearly articulate strategy, value, and tradeoffs in writing and live discussions., • Highly autonomous operator with strong project ownership: you can run complex, cross-functional workstreams end-to-end and make data-backed decisions in real time. About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

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