Customer service banking jobs in Elmont, New YorkCreate job alerts

Job DescriptionGarden City, NY/Hybrid Salary Range: $55,000 - $65,000 The Digital Servicing & Transaction Processing Representative is responsible for reviewing high-risk transactions that are initiated through Apple Bank’s various digital channels. The Representative reviews high-risk money transfers and mRDC transactions to limit potential losses to the Bank and mitigate risk associated with digital money movement services. This position also monitors system queues of transactions, contacts customers as required to determine transaction validity, maintains customer profiles, supports the Customer Line call center, as well as our retail banking network through the Digital Banking Help Desk and conducts maintenance within various digital channels to support tier upgrades and other tasks that require file maintenance. The successful candidate will be required to make sound business decisions and escalate specific use cases or fraud trends that are emerging, as well as make recommendations for the optimization of rulesets to improve the customer experience. ESSENTIAL DUTIES & RESPONSIBILITIES • Review mRDC deposits for consumer banking, as well as business customers., • Decision money movement transactions that are referred for review based on digital banking rulesets and defined business criteria., • Contact customers as necessary to authenticate login attempts, transactions and/or transaction amounts before approving for posting., • Escalate specific transactions or fraud trends as they emerge and ensure management is aware of potential losses., • Process manual online banking setups and conduct file maintenance on customer profiles, including updates to limit tiers., • Review online banking exception reporting to proactively correct issues to customer profiles (e.g., eStatement preferences, Bill Pay funding accounts, creation of miscellaneous accounts related to digital services)., • Complete potential loss reports in accordance with documented thresholds and internal policies., • Troubleshoot client issues using digital services and respond to complaints in a timely manner., • Support Online Help Desk and Visa Support call queues., • Manage customer inquiries via secure messaging and email., • Participate in audit and compliance reviews, as well as risk management testing and provide necessary samplings or examples as requested., • Interact with management, audit, compliance, and regulators, as necessary., • Assist Digital Banking Help Desk and GSR queues, • Perform other duties as requested. SKILLS, EDUCATION, & EXPERIENCE • Bachelor’s degree in a relevant field, or commensurate work experience., • 3+ years of experience in financial services or digital banking; risk and control related experience preferred., • Must have customer service and customer issue escalation experience., • Knowledge of digital banking platforms and money movement services (mRDC BillPay, P2P, A2A) required., • Ability to articulate and document business processes., • Strong interpersonal and communication (verbal + written) skills., • Able to make sound business decisions and investigate customer issues and concerns., • Detail oriented and familiar with current fraud trends and emerging digital threats. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionDescription: Location: Mineola, NY ABOUT US: Hanover Bank, The Bank of YOU – When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Senior BSA Analyst. The Senior BSA Analyst will be responsible for administering the BSA QA Framework and reviewing financial crimes compliance functions (BSA/AML/OFAC) within the BSA Department. The Senior BSA Analyst reports to the BSA Manager and supports areas of the BSA program, including but not limited to transaction monitoring, customer risk rating, regulatory reporting, and customer screening. Essential Job Duties and Responsibilities • Conduct timely Enhanced Due Diligence (EDD) reviews of high-risk accounts., • Review alerts generated by the monitoring system; escalate alerts to cases when warranted, • Create and review cases; escalate cases to SARs when warranted., • Obtain and review transaction images and account opening documents for various investigations., • Review and prepare Suspicious Activity Reports (SAR)., • Assist the BSA Manager and BSA Officer with preparing for initiatives, including regulatory exams, risk assessments, audits, or system validation efforts., • Perform quality reviews of dispositioned alerts., • Oversight of OFAC and 314(a) reviews., • Assist all Bank areas with respect to the Bank’s Customer Identification Program., • Assists all areas with regard to Specialty Banking, including but not limited to Alerts and SARs, • High School Diploma required, • Associate's degree preferred but not required, • Acquire and maintain, within two years of date of hire, an Anti-Money Laundering (AML) certification, • Ability to multitask and manage a high number of priorities, • Knowledge of Anti-Money Laundering, USA PATRIOT ACT, and Bank Secrecy Act regulations., • Working knowledge of Microsoft Office (Excel, Word), • Analytical, research, and problem-solving skills OUR BENEFITS: • Medical, Dental and Vision (including HSA, FSA & Commuter Benefits), • Company-paid benefits to include life insurance and AD&D plus long-term disability, • Voluntary Benefits (including additional life insurance and AD&D insurance for yourself, your spouse and/or your dependent children, Voluntary Short-Term Disability, Pet Insurance and Legal Services), • Supplemental Health Benefits (including Accident insurance, Hospital indemnity insurance and Cancer Care), • Retirement- 401(k) with Company Match, • Paid Personal Time Off (PTO) & Paid Company Holidays, • Annual Bonuses, • Annual Increases Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionABOUT THE ORGANIZATION Commonpoint, headquartered in Queens, is a multifaceted community organization dedicated to sustaining and enhancing the quality of individual, family and communal life throughout the metro New York area, offering services to people of all ages, ability levels, stages of life and backgrounds. Commonpoint strives to meet the evolving needs of the community helping 100,000 members ranging from providing in-school and after-school programs, professional and career development, assistance with food insecurity, legal services, financial counseling, mental health services, senior classes, dementia care programs, and tax preparation assistance to name a few. Commonpoint has grown tremendously in the last five years and now has a budget over $90M, a mission-driven staff of 3,000 and more than 80 sites in the five boroughs. ABOUT THE OPPORTUNITY The Assistant Controller is a key member of the Finance team and reports to the Controller. The primary responsibilities include all aspects of accounting, accounts payable, accounts receivable, monthly closing and reconciliations. The Assistant Controller assists the Controller in managing the department, ensuring compliance with GAAP and internal processes and controls, timely and accurate processing all transactions and entries impacting the organization’s books and records, and preparing associated schedules and reports. She/he/they is expected to use and apply accounting skills at full proficiency level to analyze and resolve accounting transactions, and initiate appropriate corrections, answering questions, and helping to train staff. The Assistant Controller interacts with staff across the organization. Responsibilities: • Ensure an environment of appropriate internal controls and fiscal integrity that supports the effective and efficient operation and flow of information between Commonpoint’s programs and administrative functions, in accordance with all applicable legal, regulatory, funder and best-practice standards and requirements., • Embrace a state of continual improvement. Perform ongoing review of procedures with a goal to identify potential areas and ways to improve accounting efficiency, accuracy, transparency, and controls by leveraging technology, and improving and standardizing processes., • Work with Controller and team to develop and monitor cascading annual goals designed to help the department and organization implement Commonpoint’s strategic plan and realize Leadership’s priorities., • Model an effective, positive culture for the Fiscal team emphasizing professionalism, clarity, customer service and competence. Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment., • Compiling applicable supporting documentation to be included in agency-required cost reporting and IRS filings. This includes the annual IRS Form 990 and similar State-required filings; cost reports, such as but not limited to CFR, NYC Indirect Cost Rate calculation, etc., • Supervising; prioritizing work, resolving issues, reviewing team’s work, and monitoring workloads., • Analysis and calculations of expenses, including allocation, integration and reclassifying areas such as wages and benefits, fixed assets, fixed allocations, etc., • Prepare periodic and ad-hoc analyses, reports and explanations of financial and accounting matters for Commonpoint senior and executive management, and other key external parties (government agencies, private funders, financial ratings agencies, regulators, lending entities, etc.), • Collaborate with program leaders and their support teams to explore how the central finance function can support program operations and to explain accounting procedures and processes., • Serve on committees and task forces and participate in special projects as needed., • Bachelor’s Degree strongly preferred from an accredited educational institution in Accounting, Finance or Business Administration and four or more years of progressively responsible professional accounting and/or financial management experience, including supervision of multiple accounting/financial functions and staff. Experience preferred in accounting within a complex, government grant-funded not-for-profit organization or equivalent., • Knowledge of current accounting and financial reporting methods and procedures, including complex financial transactions with expertise and experience covering Financial Accounting Standards Board (FASB) and Government Accounting Standards Board (GASB) rules and standards, • Strong command of a variety of technologies including but not limited to MIP or similar accounting systems, MS advanced Excel, Word, PowerPoint, online banking portals, expense workflow processes, budgeting tools, closing/workflow software, etc., • Proven ability to analyze and interpret fiscal and accounting data and to prepare appropriate statements; establish and maintain a general ledger and chart of accounts for a large, complex not-for-profit organization; and develop and maintain accounting and fiscal operations policies and procedures., • Excellent communication skills (verbal and written), strong work ethic, and professionalism in engagement with supervisors, peers and junior staff within Commonpoint; and necessary external entities such as public and private funders, auditors, regulators and oversight agencies., • Demonstrated experience in business process improvement involving information technology solutions and changes and improvements to accounting and fiscal systems and practices; and demonstrated ease in staff training and development., • Leadership ability to work closely with other Commonpoint fiscal units (such as budget, grants and contracts, payroll) and programmatic divisions and multiple support units across Commonpoint in order to ensure efficient and effective operations overall., • Possessing personal qualities of integrity, credibility, and unwavering commitment to the Commonpoint mission; a proactive, hands-on, detail oriented strategic thinker. Resourceful, respectful, patient, creative, organized, and an ability to “hit the ground running” and manage multiple projects through to completion and serve up expected results with minimal supervision.COMPENSATION & BENEFITS: Salary range for this role is $105,000 - $125,000 commensurate with experience. Commonpoint provides a suite of competitive benefits including health insurance (including dental & vision), FSA, a 403(b) Plan and Pension Plan, Life Insurance, and a generous and flexible PTO system. LOCATION & EXPECTATIONS: This position is hybrid, after completing a probationary period, with a minimum of 3 days per week in the office. The position reports to offices located in Forest Hills, NY. Presence at other locations within the five boroughs may be required, in addition to evening/weekend hours as needed. HOW TO APPLY: Please submit a cover letter and resume to Melissa Exaltacion at . Commonpoint provides equal employment opportunities to all applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service in accordance with applicable federal, state, and local laws. We encourage candidates from the local Eastern Queens/Western Long Island communities to consider applying for this employment opportunity.

Job DescriptionDescription: Location: Mineola or Hauppauge, NY ABOUT US: Hanover Bank, The Bank of YOU – When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time BSA Analyst I. The BSA Analyst I is responsible for assisting with certain aspects of the Bank’s BSA/AML compliance program. They will review and investigate alerts and perform other BSA compliance duties as assigned. Essential Job Duties and Responsibilities • Review & clear alerts generated by the Bank’s BSA/AML transaction monitoring system. Escalate alerts to cases for further review in a timely manner., • Daily monitoring of data scan audit log, OFAC review, and unvalidated transactions., • Assist in the preparation and submission of Currency Transaction Reports (CTR) within the required time frames., • Review the Know Your Customer (KYC) documentation for accuracy and consistency., • Perform Enhanced Due Diligence reviews on High-Risk Customers., • Analyze the data imported daily into the automated transaction monitoring system., • Stay current with changes in BSA and related laws & regulations., • High School Diploma required, • Associate’s degree preferred but not required, • Working knowledge and understanding of general banking principles, • Strong internet research skills, • Strong verbal and written communication skills, • Sound analytical and problem-solving skills, • A high degree of accuracy and attention to detail, • Proficiency in Microsoft Office Suite, • Ability to work and contribute in a team-oriented and collaborative environment, • Ability to meet deadlines and manage multiple tasks OUR BENEFITS: • Medical, Dental and Vision (including HSA, FSA & Commuter Benefits), • Company-paid benefits to include life insurance and AD&D plus long-term disability, • Voluntary Benefits (including additional life insurance and AD&D insurance for yourself, your spouse and/or your dependent children, Voluntary Short-Term Disability, Pet Insurance and Legal Services), • Supplemental Health Benefits (including Accident insurance, Hospital indemnity insurance and Cancer Care), • Retirement- 401(k) with Company Match, • Paid Personal Time Off (PTO) & Paid Company Holidays, • Annual Bonuses, • Annual Increases Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionNew York (5 boroughs) or Long Island - TBD Salary Range: $30.22/hr - $35.71/hr The Management Associate participates in a 6-to-18-month management development training program designed for participants to gain the requisite knowledge and leadership skills in order to advance into an Assistant Branch Manager position within the footprint of Apple Bank’s retail banking network. The successful candidate should demonstrate a high level of initiative, discretion, and judgment and must be able to take ownership of the learning process through the completion of training courses, rotations, assignments, and objectives that are outlined in their personal development plan. Over the course of the program, the incumbent learns to develop the capability to independently manage a branch, including the teller unit, platform, and other ancillary operations, as well as how to provide support to the Branch Manager in the achievement of business development, customer service and operational performance goals that maximize profitability. ESSENTIAL DUTIES & RESPONSIBILITIES • Learn how to perform the following retail banking positions through in-branch training rotations: Teller, Operations Supervisor, Customer Service Representative and Assistant Branch Manager., • Attend a variety of assigned training courses to develop a comprehensive understanding of business development, customer service, operating procedures, policies, security/safety controls, compliance and reporting requirements., • Review daily reports and conduct branch audits; ensure compliance with company policies, procedures and audit requirements., • Learn processes and functions of our key support areas through a series of department rotations on the corporate side of the business to understand the responsibilities handled by these departments that support the branch network., • Develop a focused management/leadership style; coach and evaluate branch staff., • Contribute to the enrichment of the branch culture by motivating team members and enhancing morale., • Demonstrate ability to identify customer needs and recommend products and services, both personally and through the effective coaching of employees., • Minimize and resolve customer complaints through employee coaching and training., • Perform all operational duties as required, during peak periods to maintain coverage, including teller line functions., • Conduct staff meetings to discuss bank/branch objectives; establish priorities in order to ensure compliance with established policies and procedures., • Make sound decisions regarding approval of customer and or bank transactions within authority limits, weighing customer satisfaction issues versus Bank exposure to loss or fraud., • Notarize legal documents for bank customers., • Perform other job-related duties or special projects as assigned. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required; Associate’s or Bachelor’s degree in Business preferred., • 3+ years of retail banking experience, • Prior supervisory experience preferred., • Must have strong customer service and sales experience., • Demonstrated leadership and decision-making skills., • Knowledge of banking products and services preferred., • Effective problem-solving skills., • Strong interpersonal skills and communication skills (verbal + written)., • Strong computer skills preferred (Microsoft Office suite of products)., • Must be a team player., • Ability to motivate and achieve results through the coaching of others., • Detail oriented with strong organizational skills and ability to multi-task., • Licensed Notary Public for New York State., • Display willingness to adjust schedule to work at various branch and corporate office locations, for various lengths of time, including weekends and extended hours. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Bank Reconciliation Job Summary: The successful Bank Reconciliation Specialist at the Wavecrest Management Team, Ltd. will first and foremost be extremely reliable, pro-active and have superior customer service skills. The position requires a responsible individual who will commit to being present, punctual and reliable with a minimum of 2 years prior experience Bank Reconciliation. Position addresses tight deadlines and an assortment of various task as needed by the supervisor. The candidate should be extremely organized, detail oriented and be able to multi-task different assignments while meeting weekly and monthly deadlines. Job Responsibilities: Essential Duties and Responsibilities • Responsible for the monthly reconciliation of operational bank accounts, • Maintain organized documentation supporting account reconciliation status and disposition of outstanding checks/reconciling items, • Ensure that bank and ACH transactions are promptly cleared and any queries are swiftly raised, • Work in collaboration with other internal teams and externally with banks, problem solving and agreeing resolution with all parties, • Work closely with the Controller to ensure banking issues are raised promptly and all controls are adhered to., • Complete 100 reconciliation on a monthly basis & follow up with bookkeeping to ensure corrections are entered Required Knowledge, Skills and Abilities: • Proficient computer skills, Excel and Word, • Excellent verbal and written communication skills, • Proactive work ethic and attention to detail, • Must be upbeat, polite, courteous and tactful, • Superior Customer Service skills required, • Proven ability to operate selflessly as part of a dynamic team, • Proven ability to multi task, • Prior experience in a fast-paced environment, • 2 years’ experience in Bank Reconciliation, • Experience with Yardi/BJM., • Tiered Medical, Dental, Vision Insurance plans offered, • Commuter Benefits if applicable, • Located in the heart of Richmond Hill\ (two blocks from the train station; bus stop directly in front of office) In order to achieve success the Wavecrest Management team must embrace certain core principles and values. • Honesty, • Integrity, • Competence, • Tenacity & Enthusiasm, • Creativity, • Professionalism Why consider Wavecrest Management as your future employer? • Competitive salary., • Consistently growing company/ Personal growth opportunities., • Wavecrest Management contributes to health insurance and life insurance for their employees., • Additional employee paid benefits are available such as Dental, Vision and 401(K).

Job DescriptionDescription: LOCATION: REMOTE POSITION ABOUT US: Hanover Bank, The Bank of YOU – When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! JOB SUMMARY: The SBA Business Development Officer (“BDO”) will sell SBA Products to the small business marketplace. This person will understand how to structure the most complex SBA deals and have a deep knowledge of SBA 7a, 504, and USDA. This role will also originate structure price-eligible SBA loan opportunities for the bank. JOB DUTIES & RESPONSIBILITIES: • Sources deposit and lending relationships on behalf of the Bank in support of achieving the Bank’s annual growth goals., • Diligently maintain pipeline reports using the Bank’s IT systems and support the timely collection and accurate review of documents required from borrowers for the Bank to issue term sheets and submit loan requests for underwriting., • Cross-sell new products to the Bank’s existing customers., • Solicit customer feedback and assess the Bank’s competition to inform new product development., • Work proactively to strengthen the Bank’s relationship with customers by proactively responding to inquiries and communicating with referral sources and/or customers to ensure as high a level of customer satisfaction as possible., • Constantly and proactively assist the CBDO with refining the loan origination and deposit production processes to assist the Bank with maximizing the efficiency of its operations and the satisfaction of its customers., • Ensure that their work is within compliance with SBA SOP compliance., • Develop a complete banking relationship with banking borrowers to include deposit accounts., • Represents the Bank at tradeshows and events, as applicable., • Performs any and all other duties as assigned by the CBDO., • A Business Development Manager/Officer is responsible for managing one or more Business Development Associates or Managers, respectively, in addition to fulfilling the responsibilities of a Relationship Associate. PROFESSIONAL REQUIREMENTS: • Able to work under pressure to meet the demand of high-pressure sales goals for SBA Lending., • Able to work independently., • Minimum of 5 years of SBA or related experience. OUR BENEFITS: • Medical, Dental and Vision (including HSA, FSA & Commuter Benefits), • Company-paid benefits to include life insurance and AD&D plus long-term disability, • Voluntary Benefits (including additional life insurance and AD&D insurance for yourself, your spouse and/or you dependent children, Voluntary Short-Term Disability, Pet Insurance, and Legal Services), • Supplemental Health Benefits (including Accident insurance and Hospital indemnity insurance, Cancer Care), • Retirement- 401(k) with Company Match, • Paid Personal Time Off (PTO) & Paid Company Holidays, • Annual Bonuses, • Annual Increases, • Employee Events and Contests Salary: $130,000.00 Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability or protected veteran status. Requirements:

Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy. Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs. Ensure

Assists Head Teller supervises the activities of tellers in receiving and paying out cash and keeping records of transactions related to banking of the Teller Operation Section in the Banking Department, and helps to manage customer service representatives of the Banking Department. Promote and cros

Job DescriptionManhattan or Garden City, New York Salary range: $50,000 - $65,000 The Reg E Intake Team Representative serves as the initial point of contact for CFPB Regulation E claims reporting within Apple Bank’s Claims Intake department and is responsible for guiding the client/caller through the claim process. The individual in this role will be responsible for being fully compliant with Reg E and its processes to successfully capture verbal claims and track all aspects of claim processing. The Representative provides support to both Apple Bank clients and internal staff regarding claim processing and card issuance/cancellations, as well as all aspects of the process. The incumbent also researches debit card transactions when necessary and provides excellent customer services while complying with regulations and established internal policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES • Receive consumer ATM, ACH and debit card claims in accordance with the CFPB Regulation E requirements and internal Bank procedures., • Interface with clients by handling inquiries related to electronic payments., • Provide support to Bank clients and support personnel regarding claim processing and card issuance/cancellation., • Collaborate and assist in the investigation and processing of debit card, ATM fraud, and ATM shortage claims in full compliance with CFPB Regulation E requirements and internal Bank procedures., • Perform other duties as requested. SKILLS, EDUCATION & EXPERIENCE • High School diploma or GED required., • 2-4 years of banking experience, call center background helpful., • Familiarity with Reg E, the Visa system and Visa rules a plus but not required., • Thorough knowledge of Apple Bank policies, procedures, products and services., • Working knowledge of bank systems required with an emphasis on our core system and Excel., • Excellent communication skills (verbal + written); emphasis on phone skills and excellent customer service., • Able to work independently and show sound judgement in problem resolution and make decisions that comply with bank policies and procedures., • Time management skills required., • May include nights and weekends. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description About Us: At Gala Foods Supermarket, our priority is customer service. Gala offers quality products, great value, a welcoming environment and outstanding service, we ensure all our customers feel like family. Position Summary: We are looking for a dedicated, detail-oriented Bookkeeper to manage our financial transactions and records. The ideal candidate will share our core values of commitment, strong work ethic, solutions-driven mindset, honesty, integrity, and respect. This role requires an organized, proactive individual who will handle essential bookkeeping tasks while maintaining a clean, efficient office environment. Key Responsibilities: • Cash and Sales Tracking:, • Track and report cash on hand., • Reconcile daily sales accurately., • Financial Reconciliation and Records:, • Reconcile secondary services (e.g., lottery, phone services)., • Review, scan, and file invoices in accounts payable and receivable folders., • Download vendor invoices and prepare vendor statements., • Print and scan payroll reports; maintain payroll folders., • Administrative and Communication Tasks:, • Handle emails and phone calls professionally., • Complete change orders and manage office supplies., • Invoicing for intercompany transactions., • Maintain office cleanliness and organize records., • Monthly and Quarterly Organization:, • Prepare files for quarterly storage., • Organize and store monthly payroll and POS reports., • Send monthly POS reports to the accountant., • Review open invoices in QuickBooks (QB) for errors., • Report Preparation and Meetings:, • Prepare and print reports (department purchases, payroll hours) for weekly manager meetings., • Banking and Deposits:, • Process weekly payroll, 401k, and tax ACH payments., • Handle accounts payable (ACH payments, monthly rent, lottery, and tax payments)., • Proven experience in bookkeeping or accounting., • Proficiency in QuickBooks and other relevant accounting software., • Strong attention to detail and problem-solving skills., • PTO, • 401K

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures About the job: Tellers provide exceptional service to members by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. Tellers respond to member requests and inquiries, make recommendations about products and services, as well as maintain and balance cash supplies. What you’ll be responsible for: • Adhere to MCU’s policy and procedure., • Perform due diligence to mitigate risk and minimize loss., • Verify member’s identity and identification prior to conducting any service on accounts within established guidelines., • Prepare journal entries as necessary., • Verify large negotiable items as required., • Achieve assigned goals and referrals., • Open, close, and secure teller terminal and CDM daily., • Accurately balance teller terminal host totals and cash drawer., • Assist with back-up work and distribution of daily work., • Accurately calculate and verify all incoming and outgoing cash., • Comply with BSA and SAR requirements., • Performs other related duties assigned by management., • Travel and work at other branch locations as required., • High school diploma or the equivalent required., • Minimum two years of prior banking or customer service/sales experience., • Proficiency in Microsoft Office Suite, • Excellent written and verbal communication skills, • Highly ethical, • General Math skills, • Strong organizational skills, • Detail-oriented, • Ability to function in a fast-paced and changing environment, • Excellent communication skills with ability to be concise, clear and consistent, • 2 years of experience working on a fast pace environment, • 2 years of experience delivering high customer satisfaction, • Open and desire to learn, • Able to work on a team environment., • Passion for helping people Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status. INDPRI

Job Description BANK EQUIPMENT TECHNICIANS NEEDED IN ATLANTA, GA Do you enjoy the freedom of the “GIG” economy, but you are tired of the ups and downs of the income? Are you a self-driven entrepreneur? We can provide you with that same freedom, but with a steady income! Join us and upgrade your earnings, in our commitment to pro-active service work! We have the work waiting for you! Cennox has a plan that will not only give you the income you’re looking for, but with paid training, equipment, mileage reimbursement. Cennox is currently seeking a Bank Equipment Technician based in the Long Beach, NY area to cover equipment cleaning and maintenance work in Long Beach and surrounding areas. This Full-time position offers an extremely flexible schedule, competitive pay, opportunity for travel, paid training, and did I mention the extremely flexible schedule, and best of all the chance to become part of a rapidly growing company. Please note that using your personal vehicle is required for this position. Duties and Responsibilities: • Clean and detail exterior, updated signage/decals, inspect electrical, perform minor refurbishments, and change light bulbs of Automated Teller Machines and Kiosks, • Remove nonstandard signage and other materials (e.g. stickers, posters, decals, graffiti, etc.) that may be affixed to ATM or the immediate surrounding area, • Clean stainless-steel surfaces inside bank vaults, • Wipe down bollard, as instructed, • Ensure the 10-ft radius surrounding machines is clear of trash before exiting work site, • Complete project work which may include alarm surveys, ADA compliance inspections, software updates, site surveys, lighting measurements, other inspections, etc., • Sanitize all high contact surfaces, • Regularly inspect and dry-wipe ATM's and drive-up banking equipment including ATM surrounds and night depositories, etc., • Take meticulous photographs of required devices, forms, and areas, • Organize and manage paperwork and inventory, • Smart phone familiarity and tech-savvy with strong mechanical/electrical aptitude and eagerness to learn new skills, • Working knowledge of Microsoft Office (Word, Outlook, Excel), • Strong work ethic to work independently and reliably meet deadlines with minimum supervision, • Great communication/customer service skills and ability to interpret/execute written instructions, • Previous work with electrical functions, general repairs, or similar fieldwork is preferred, • Ability to lift/move 50 or more pounds, stand, climb, bend, stoop, and reach freely, • Ability to work both indoors and outside in all-weather and sit/drive for extensive daily travel, • Ability to stand for extended periods of time, • Ability to carry and climb a 10-foot ladder, • Flexible work schedule, paid training, and opportunity for travel, • Company-provided tools, uniforms, and Android smartphone, • Eligibility to enroll in 401K after one year of employment Notice on Use of AI in Hiring As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR’s TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application. E-Verify Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit . Powered by JazzHR OEE8F3K1tK

Job Description Become a part of the Pay-O-Matic Team! What We're Looking For: Customer Service Representatives who actively engages with customers providing them with basic information regarding Pay-O-Matic's financial products and services. QUALFICATIONS: • One to two years related experience or equivalent., • Superb customer service/Communication skills., • Proficient computer operator., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • flexibility, and a willingness accept change quickly, • Stand for extended periods of time., • Use POS system for all transactions, • Work in confined areas alone with the understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • successfully performing transactions while upholding Banking-related Compliance rules and regulations., • you must be available anytime between: Mon & Tue 2-10pm, Sat 1-8pm, Sun 12-7pm, • Able to float to other locations in the area, • Must be bilingual: English and Spanish, • Have a flexible schedule., • Comfortable working alone Diversity, Equity, and Inclusion Statement At POM, we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem. Equal Opportunity Employment Statement Pay-O-Matic is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Provide an excellent experience with the ability to serve a member with any request, including new account(s) needs, maintenance on accounts, loan applications and/or teller transactions. Heavily focused on new accounts and servicing in the branch, an MSR is able to drive new members and additional products per member while providing an excellent experience for any member. Responsibilities: • Specific duties include, but are not limited to, the following:, • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs eBranch environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • High School diploma, • Minimum two years of prior banking or customer service/sales experience Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: • Competitive compensation, medical and dental benefits., • 401K with employer contribution Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description TELLERS / CUSTOMER SERVICE CAREERS Looking for a career close to home? Want to learn how to run a business? CFSC is one of the area’s largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve. You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available. KEY RESPONSIBILITIES: • Provide superior customer service with new and future customers, • Process financial transactions, including cashing checks & issuing money orders, • Educate customers on all product offerings, • Open & close the store (along with our Security team), • Perform job according to our policies and procedures REQUIREMENTS: • Superior customer service skills, • Honesty, Enthusiasm, Accountability, Respect & Teamwork, • High School Diploma or GED, • Verifiable work history; two years cash handling experience in a retail or banking environment, • Able to commit to Full Time flexible hours, Monday – Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week, • Must pass Pre-Interview skills test, background check & fingerprinting PREFERRED QUALIFICATIONS: • Retail sales experience, • Banking experience, • Customer service experience, • Bilingual (English & Spanish, e.g.) COMPENSATION: • Highly competitive starting rate with three salary reviews in first 22 months, • Paid training from Day One, • Annual bonus eligibility BENEFITS: • Medical and Dental insurance, • Disability coverage, • Company-paid Life Insurance, AD&D, • Paid Time Off first year, • Bonus Eligibility, • COMPANY-MATCHED 401(K) PLAN, • Career opportunities (Store Manager, Regional Manager, Executive Staff) We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you! Our people aren’t Average; They’re AWESOME! Your future is waiting! CFSC is an Equal Opportunity Employer

Job DescriptionBecome a part of the Pay O Matic Team! What We're Looking For: Customer service representatives who actively engages with customers providing them with basic information regarding Pay O Matic bank products and services. QUALFICATIONS: • One to two years related experience or equivalent., • Superb customer service/Communication skills., • Proficient computer operator., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • flexibility, and a willingness accept change quickly, • Stand for extended periods of time., • Use POS system for all transactions, • Work in confined areas alone with the understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • successfully performing transactions while upholding Banking-related Compliance rules and regulations., • You must be available: Mon-Fri 1-9pm, • Bilingual English and Spanish preferred, • Able to float to other locations in the area, • Have a flexible schedule., • Comfortable working alone Diversity, Equity, and Inclusion Statement At POM, we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem. Equal Opportunity Employment Statement Pay-O-Matic is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Job DescriptionGarden City, NY Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level 1 Representatives must also be able to perform/handle the following:, • general call inquiries, • Basic ATM & debit card inquiries, • Basic online banking support, • Third-party vendor support, • General product and service inquiries, • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bi-lingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Displays a positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. #LI-Hybrid Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionAbout the Company EqualAccess is partnering with a high-volume property management firm overseeing a diverse portfolio of affordable and rent-stabilized housing across New York City. The organization is committed to maintaining operational integrity, ensuring compliance, and providing quality housing through collaborative and financially sound practices. Position Summary We are hiring a Banking Operations Coordinator to help ensure the accuracy and integrity of financial records. This role is critical to internal control and audit readiness, with responsibilities that include reconciling multiple operational bank accounts, investigating discrepancies, and working closely with accounting teams. It’s ideal for someone who thrives in fast-paced environments, is detail-driven, and excels at process improvement. Key Responsibilities * Perform daily and monthly reconciliation of multiple operational bank accounts * Investigate and resolve discrepancies in bank, ACH, or internal system records * Ensure all transactions are recorded accurately and cleared promptly * Maintain accurate and well-organized reconciliation documentation * Collaborate with internal teams and external banks to resolve open items * Ensure compliance with GAAP and internal financial controls * Prepare monthly reconciliation reports for leadership * Track and follow up with bookkeeping staff on corrections or outstanding issues * Maintain and update reconciliation procedures as needed * Identify opportunities to streamline processes or strengthen internal controls * Assist with audits and train new staff on reconciliation workflows * Handle sensitive financial information with strict confidentiality * Meet all reconciliation deadlines as set by management Required Qualifications * Bachelor’s degree in Accounting, Finance, or a related field * Minimum 2 years of experience in bank reconciliation * Proficiency with Microsoft Excel and Word * Familiarity with accounting systems (Yardi/BJM experience strongly preferred) * Excellent attention to detail and ability to meet multiple deadlines * Professional, courteous, and customer-service oriented * Strong verbal and written communication skills * Ability to work both independently and collaboratively in a team setting * Comfortable operating in a high-volume, fast-paced work environment Preferred Qualifications * MBA, CPA, or other relevant certifications * Experience with QuickBooks or other accounting software * Background in financial analysis or audit preparation Location: Queens, NY Employment Type: Full-time Compensation: $22.00–$23.00 per hour Why EqualAccess We don’t just place candidates — we help build careers. Every EqualAccess placement includes 6 months of post-placement coaching, mentorship, and professional development. Our model supports long-term success, retention, and upward mobility. Additional Benefits Offered by the Employer: * Competitive salary and a stable, growing company * Paid holidays, vacation, and sick time * Medical, dental, vision, and 401(k) options * Commuter and wellness benefits

Job DescriptionGarden City, NY/Hybrid Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level I Representatives must also be able to handle the following: general call inquiries, basic ATM & debit card inquiries, basic online banking support, third-party vendor support, and general product and service inquiries., • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bilingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Display positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionGarden City, NY- Hybrid Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level I Representatives must also be able to handle the following: general call inquiries, basic ATM & debit card inquiries, basic online banking support, third-party vendor support, and general product and service inquiries., • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bilingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Display positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.