Trabajos customer service banking en Valley Stream, New YorkCrear alertas

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Paid time off, • Training & development Location: Rego Park, NY Job Type: Full-Time Pay: Hourly + Commission/Bonus About Us: Join our fast-growing insurance agency as an Entry-Level Marketing Specialist! Were looking for a motivated and organized professional to support our agents by building strong customer relationships, generating leads, and helping clients find the right insurance products. This is a great opportunity to gain industry experience, earn commissions, and grow your career. What Youll Do: • Develop and maintain relationships with customers, • Generate leads and schedule appointments, • Identify customer needs and recommend appropriate insurance products, • Provide friendly, accurate customer service, including answering questions about policies, claims, billing, and coverage, • Use strong communication skills to educate customers and support business growth, • Work closely with the team to meet marketing and sales goalsWhat Were Looking For:, • Customer service focused with a positive attitude, • Sales experience preferred (inside/outside sales, retail, or telemarketing), • Ability and willingness to obtain Property & Casualty and Life/Health Insurance Licenses, • Team player who thrives in a fast-paced environment, • Interest in marketing insurance and financial products, • Bilingual candidates (Spanish preferred) encouraged to applyBenefits:, • Competitive hourly pay plus commission and bonuses, • Paid time off (personal and sick days), • Paid training and support for licensing and certifications, • Opportunity to market a variety of insurance and banking products

Job Description About Us: At Gala Foods Supermarket, our priority is customer service. Gala offers quality products, great value, a welcoming environment and outstanding service, we ensure all our customers feel like family. Position Summary: We are looking for a dedicated, detail-oriented Bookkeeper to manage our financial transactions and records. The ideal candidate will share our core values of commitment, strong work ethic, solutions-driven mindset, honesty, integrity, and respect. This role requires an organized, proactive individual who will handle essential bookkeeping tasks while maintaining a clean, efficient office environment. Key Responsibilities: • Cash and Sales Tracking:, • Track and report cash on hand., • Reconcile daily sales accurately., • Financial Reconciliation and Records:, • Reconcile secondary services (e.g., lottery, phone services)., • Review, scan, and file invoices in accounts payable and receivable folders., • Download vendor invoices and prepare vendor statements., • Print and scan payroll reports; maintain payroll folders., • Administrative and Communication Tasks:, • Handle emails and phone calls professionally., • Complete change orders and manage office supplies., • Invoicing for intercompany transactions., • Maintain office cleanliness and organize records., • Monthly and Quarterly Organization:, • Prepare files for quarterly storage., • Organize and store monthly payroll and POS reports., • Send monthly POS reports to the accountant., • Review open invoices in QuickBooks (QB) for errors., • Report Preparation and Meetings:, • Prepare and print reports (department purchases, payroll hours) for weekly manager meetings., • Banking and Deposits:, • Process weekly payroll, 401k, and tax ACH payments., • Handle accounts payable (ACH payments, monthly rent, lottery, and tax payments)., • Proven experience in bookkeeping or accounting., • Proficiency in QuickBooks and other relevant accounting software., • Strong attention to detail and problem-solving skills., • PTO, • 401K

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Quality Control Analyst I to join our team. The Quality Control Analyst I is responsible for reviewing all closed loan documentation to ensure accuracy, completeness, regulatory compliance, and data integrity. This role verifies that all legal documents received from bank attorneys are properly included, reviews all borrower disclosures for accuracy and fee tolerances, and confirms compliance with all applicable disclosure requirements throughout the loan process. The Quality Control Analyst I plays a vital role in maintaining operational quality and supporting the overall loan closing workflow. Essential Job Duties and Responsibilities • Ensure full compliance with all applicable regulations, internal policies, procedures, and industry standards., • Upload, review, and organize closing documents received from bank attorneys, placing them into the appropriate loan folders., • Review disclosures, commitments, and estimates prior to borrower delivery to ensure accuracy., • Review closing documentation before sending it to borrowers for final closing., • Perform Quality Assurance (QA) checks on all loan files once they reach final approval., • Box, label, and document all legal folders for storage or audit purposes., • Submit loans requiring management approval to the appropriate leadership team., • Update and maintain spreadsheets or tracking logs related to closings and receipt of documents from attorneys., • Assist with rate lock processes for applicable loan products., • Participate in special projects or tasks as assigned by Operations Managers., • College degree preferred, but not required, • 1-3 years of banking experience, • Proficient in Microsoft Office Suite, • Experience using loan origination systems or similar operational software., • Working knowledge of mortgage disclosure requirements, guidelines, and timelines. Skills and Abilities • Strong interpersonal, customer service, and communication skills., • Excellent organizational abilities, including time management, multitasking, and meeting strict deadlines., • Detail-oriented with the ability to identify and resolve documentation or compliance issues., • Adaptable team player eager to learn and grow in a fast-paced, evolving environment., • Willing to work weekends or overtime as needed. Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Hourly Wage: $22.00 - $26.00; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job Description The Business Services Representative is responsible for performing operational duties in a multi-task fast-paced environment. They will assist the Business Units with opening new accounts and maintenance including but not limited to Government Banking, Landlord and Lease Security. The Business Services Representative will process Online Services accounts and/or correspondence. Adhere to the agreed Service Level Agreements within the department. Major Duties and Responsibilities: • New account opening for Business Units via Miser., • Complete maintenance on accounts via Miser., • Scanning of account documentation into Synergy., • Use of the Risk Reporting System (Archer) to aid in the processing of new accounts and maintenance requests., • Use of the Online Services applications to aid in the processing of new accounts., • System to System proof., • Review and process customer inquiries via email., • Assist on customer inquiries via support line., • Performs other duties as assigned., • Ensure compliance with all regulations, policies and procedures. Perform additional accountabilities as required. Minimum Qualifications: • High school diploma, • Previous experience in Business account opening, • Experience in customer service Knowledge, Skills and Abilities: • Previous customer telephone support preferred, • Good oral and written communication skills, • Knowledge of Bank policies and procedures, • Knowledge of Miser preferred, • Knowledge of Excel and Word required

A company is looking for a Banking Customer Service Representative.Key Responsibilities Respond to incoming calls from clients and financial institutions regarding banking services Ensure adherence to call procedures and provide accurate information to customer inquiries Maintain a high level of

A company is looking for a Customer Service Representative in the banking sector for a 100% remote position.Key Responsibilities Respond to incoming calls from brokers, clients, merchants, and financial institutions regarding banking services Ensure adherence to established call procedures and cu

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Digital Marketing Manager to join our team. The Digital Marketing Manager is responsible for assisting with designing, creating, and executing marketing initiatives to support the growth and expansion of the company's products and services. The individual in this role will create and convey brand messages, as well as improve brand awareness through the appropriate channels to reach the target audience. They will liaise with external vendors to execute marketing campaigns, develop presentations, provide reports based on collected information, including marketing trends, competition, new products, and pricing, and coordinate involvement in conferences, exhibitions, and marketing seminars, as needed. Essential Job Duties and Responsibilities • Assists the Director of Marketing with all initiatives regarding branding, communications, digital & public relations., • Manages all promotional items, vendors, and inventory for all branding items., • Conducts market research., • Reports and recommends strategies to support growth., • Organizes marketing campaigns and events, including webinars., • Facilitates cross-functional team efforts., • Assists in the execution of marketing campaigns., • Strategizes with the Director of Marketing on implementing initiatives., • Coordinates, contributes, and assists with vendor management for all services/initiatives., • Supports the department by organizing/contributing PowerPoint presentations., • Tracks campaign deliverables, objectives, and timelines., • Monitors the social media calendar and monitors/tracks comments., • Coordinates deliverables for trade shows/seminars/events and meetings, as needed., • Contributes to the creative process for website, social media, collateral, email campaigns, and all marketing initiatives., • Maintains the Company's social media schedule and postings., • Creates marketing assets for social media and other marketing initiatives., • Maintains copy and design for public, investor relations, and internal websites, and coordinates with the host vendors, as needed., • Maintains marketing messages on in-branch monitors., • Promotes our services, business units, products, and brand., • Collaborates with cross-functional teams on various bank product launches and project initiatives., • Assists in preparing marketing plans., • Engages in supporting all internal and external clients., • Assists in launching new products/initiatives., • Processes vendor invoices., • Assists with the execution of the corporate strategic plan., • Supports new branch openings., • All other marketing and communications duties as required. Education and Experience • Bachelor’s degree in marketing is preferred, but not required, • 5+ years of marketing experience in a financial company or banking preferred, • Experience with website content management system (CMS) WordPress/Kadence, Customer Relationship Management (CRM) system, social media channels and platforms, design software, browser listings, banking technology software, webinar platforms, and various other applications (e.g., Screen Cloud, Notified Media, Constant Contact, Hootsuite, Canva, Meta Business Suite, Google Analytics, Google Business Profile, Send Grid), • Excellent verbal and written communication skills, • Excellent interpersonal skills to establish relationships with all team members, vendors, and all other marketing relationships., • Excellent technical ability to assist with the implementation of all departmental initiatives (e.g., marketing, advertising, social media, sponsorships, etc.), • Must be detail-oriented, • Ability to perform in a fast-paced environment., • Ability to juggle multiple projects and short timelines, • Comfortable dealing with all levels of management Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $84,000 - $101,000; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionGarden City, NY- Hybrid Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level I Representatives must also be able to handle the following: general call inquiries, basic ATM & debit card inquiries, basic online banking support, third-party vendor support, and general product and service inquiries., • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bilingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Display positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionGarden City, NY Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level 1 Representatives must also be able to perform/handle the following:, • general call inquiries, • Basic ATM & debit card inquiries, • Basic online banking support, • Third-party vendor support, • General product and service inquiries, • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bi-lingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Displays a positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. #LI-Hybrid Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description SUMMARY: This position includes dual job responsibilities to support two departments: Loss Prevention (LP) and Check Verification (CV). Associates must be able to provide primary support to the Collections Department, and secondary support to the Check Verification Department. DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. · Perform collection calls and/or correspondence in a fast paced goal oriented collections department. · Provide customer service regarding collection issues; resolve client discrepancies. Responsible for monitoring and maintaining assigned accounts. · Accountable for reducing delinquency for assigned accounts. · Answers and screens telephone calls in a professional and timely manner; and takes accurate messages with a high degree of professionalism and courtesy. · Distributes daily internal/external mail and overnight packages; sends and distributes faxes. · Composes, types, and distributes professional correspondence and memoranda, e-mails and faxes, using individual initiative and as assigned. · Orders and maintains supplies; coordinates equipment maintenance. · Assists in development and implementation of department systems and procedures as needed. · Performs general clerical duties including but not limited to filing, photocopying, mailing and the like. · Demonstrates a high level of professionalism in dealing with confidential and sensitive issues. · Conducts research on source documents (returned checks) and compiles researched data. · Organizes received data and source documents; identifies data to be entered. · Interfaces with appropriate staff to resolve questions, inconsistencies, or missing data. · Enters data in alphabetic, numeric, or symbolic form into computer following established guidelines and procedures. · Proofs data entered against source documents; makes necessary corrections. · Organizes and records work completed. · Follows established guidelines or staff requirements to appropriately handle source documents; files, distributes, or returns source documents after data has been entered. · Responds to staff members inquiries regarding data entered or source documents. · Learn the Check Verification policies and procedures to effectively provide support to the CV Department. · Perform other assigned tasks and duties necessary to support the LP and CV Departments. QUALIFICATIONS: · At least 6 months of check cashing or banking experience · Excellent verbal and written communication skills. · Proficient on Microsoft Office and File Maker Pro. · Commitment to excellence and high standards. · Excellent written and oral communication skills. · Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow. · Strong interpersonal skills. · Ability to understand and follow written and verbal instructions. · Ability to deal effectively with a diversity of individuals at all organizational levels. · Good judgment with the ability to make timely and sound decisions. · Creative, flexible, and innovative team player. · Ability to work independently and as a member of various teams and committees. · Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. · Acute attention to detail. · Demonstrated ability to plan and organize projects. · Bilingual Spanish and English Preferred. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is frequently required to do the following: · Sit for prolonged periods. · Perform repetitive motion. · Coordinate multiple tasks simultaneously. WORK ENVIRONMENT: · Ability to work a flexible schedule, on any of the seven days of the week, which may include weekends and holidays between 8:00 am - 8:00 pm. · Will be working in both the Loss Prevention and Check Verification Departments. · Will be primarily working in the Loss Prevention Departments and occasionally may supporting the Check Verification Departments. Company DescriptionPAYOMATIC has been in business since the 1950s and has grown to become New York’s largest provider of check cashing and financial services handling more than 19 million transactions annually.PAYOMATIC has been in business since the 1950s and has grown to become New York’s largest provider of check cashing and financial services handling more than 19 million transactions annually.

Job DescriptionDescription: Location: Mineola/Hauppauge About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full time BSA Analyst I to join our team. The BSA Analyst I is responsible for assisting with certain aspects of the Bank’s BSA/AML compliance program. They will review and investigate alerts and perform other BSA compliance duties as assigned. Job Duties and Responsibilities • Review & clear alerts generated by the Bank’s BSA/AML transaction monitoring system. Escalate alerts to cases for further review in a timely manner., • Daily monitoring of data scan audit log, OFAC review, and unvalidated transactions., • Assist in the preparation and submission of Currency Transaction Reports (CTR) within the required time frames., • Review the Know Your Customer (KYC) documentation for accuracy and consistency., • Perform Enhanced Due Diligence reviews on High-Risk Customers., • Analyze the data imported daily into the automated transaction monitoring system., • Stay current with changes in BSA and related laws & regulations., • High School Diploma required, • Associate’s degree preferred, • Working knowledge and understanding of general banking principles, • Strong internet research skills, • Strong verbal and written communication skills, • Sound analytical and problem-solving skills, • A high degree of accuracy and attention to detail, • PC literate with proficiency in Microsoft Outlook, Word & Excel, • Ability to work and contribute in a team-oriented and collaborative environment Health & Wellness Benefits • Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options), • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D), • Additional Life and AD&D Insurance for employee, spouse, and dependents, • Voluntary Short-Term Disability Insurance, • Pet Insurance, • Legal Services Plan, • Accident Insurance, • Hospital Indemnity Insurance, • Paid Personal Time Off (PTO), • Paid Company Holidays, • Annual Performance Bonuses, • Company-sponsored Events, • Employee Contests and Recognition Programs Hourly rate: $24-28; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionCompany Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description SUMMARY DESCRIPTION: Manage Accounts Receivables processes, including receiving, safeguarding, deposit and recording of receipts and assisting in the Credit Management process, ensuring Customers remain within agreed credit and payment terms. KEY RESPONSIBILITIES: • Revenue recovery and resolution of assigned Accounts Receivable portfolio through verbal and written communication with Commercial Customers, Sales, Billing and Account Management teams, • Proactively identify problem accounts and follow up via email/telephone to effectively resolve issues., • Build key relationships with Customers and Internal Staff, • Record receipts in exp.o Accounting system and allocate per the remittance advice. Ensure no receipts remain unallocated at month end and provide support to the Banking/Treasury team for unidentified receipts, • Cash application of EFT, ACH, wire and check payments, • Create and post Journal Vouchers to reconcile accounts and resolve accounting issues, • Generate and deliver timely Statements, and perform timely reconciliations., • Provide up to date detailed collection notes listing actions on every past-due invoice in the ARCM system (Accounts Receivable Collection Management)., • Maintain a filing system in accordance to internal and local document retention policies (i.e. upload the remittance advice to the deposit in exp.o Accounting)., • Produce Exception Reports for the Weekly AR Meeting per company AR Goals (Aging Analysis, No Bad Debt, 100% Collection within Terms, No OCL (Over Credit Limit)) and maintain meeting minutes., • Prepare the bad debt calculation and the bad debt roll forward schedule for the monthly P&L., • Assist Accounting Manager with Credit tasks in line with the Global Credit Policy (maintain Customer payment terms, company rating & risk rating; evidence in e.doc Global Lookup the establishment and approval of credit in the BCR system (Branch Credit Request) and performance of annual credit reviews)., • Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation., • Support Accounting Department with miscellaneous projects and assignments., • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Qualifications Knowledge: • Expeditors’ Company Policies and Procedures, • Strong MS Office Skills (Intermediate level Excel skills), • Excellent oral and written communication skills and a proven history of providing exceptional customer service, • Effective multi-level communication that produces strong relationships, • Professional appearance and attitude, • Reliable and accurate, • Excellent Attention to Detail, • Taking initiative and working in autonomy, • Self-reflecting and open to feedback, • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. Additional Information Expeditors offers excellent benefits: • Paid Vacation, Holiday, Sick Time, • Health Plan: Medical, • Life Insurance, • Employee Stock Purchase Plan, • Training and Personnel Development Program, • Growth opportunities within the company, • Employee Referral Program Bonus

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Health insurance, • Paid time off, • Training & development ESSENTIAL DUTIES & RESPONSIBILITIES: Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience Assist in providing direction to janitorial service Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Ensure all front desk, kids club and Armbar adhere to policies and procedures Drive club efforts in achieving revenue goals in Dues, Retail, and Juice Bar and ancillary revenue Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards Work with OM in planning and implementation of promotions and merchandising Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure Follow-up with compliance checks by monitoring club systems and employee performance Ensure that systems procedures are accurately followed: proper POS procedure, desk set up, File Organization, Member Check-in, Class Check-in, Telephone Inquiry, Guest Registration, Cash Handling, Member ID Cards Maintain an efficient 'back office' Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control Make daily banking deposits Monday - Friday Order and maintain all supplies Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports Customer Service: Greet all incoming members and guests Ensure Guest Fitness Profiles are completed and appropriate fees are collected Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests. Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments. Record lost and found items on the Lost and Found Property Log and secure items per policy Ensure required forms are available, and completed and processed properly (e.g. Kid's Club, Group X Reservation sheets, etc. Promote and sell merchandise Assists in the planning and implementation of promotions and merchandising. Keep front desk area and lobby clutter free, and orderly Perform general cleaning duties to include hourly locker room checks Ensure all team members are in proper uniform ORGANIZATION RELATIONSHIPS: The Assistance Operations Manager will report directly to the Operations Manager and/or General Manager. AOM will communicate and enforce all Policy and Procedures with the Operations Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions., • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times • State certification (see state specific requirements) Must complete Kid's Club Attendant training prior to working alone in Kid's Club • Experience with multiple phone lines preferred, • Basic computer skills 4. Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job DescriptionGarden City, NY Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level 1 Representatives must also be able to perform/handle the following:, • general call inquiries, • Basic ATM & debit card inquiries, • Basic online banking support, • Third-party vendor support, • General product and service inquiries, • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bi-lingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Displays a positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. #LI-Hybrid Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Overview Role: Cook Rate: $ 28.30 per hour Join Healthcare Services Group (HCSG) as a Cook, where you will play a vital role in preparing and cooking nutritious meals for residents in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference! Available Benefits For All Employees • Free Telemedicine*, • Free Prescription Discount Program, • Free Employee Assistance Programs, • Get paid when you need it with PNC EarnedIt, • Financial Wellness Support from PNC Workplace Banking, • Hands-on-Training & Support, • Career Development Click here for more benefits information or copy this link: *Not available in AR. Responsibilities • Prepare and cook meals according to planned menus and recipes., • Ensure food quality, taste, and presentation meet HCSG standards., • Adhere to food safety and sanitation guidelines; maintain a clean and orderly kitchen., • Assist with inventory management and ordering of supplies., • Interact positively with residents, staff, and guests, providing excellent customer service., • All other duties as assigned. Qualifications • High school diploma or equivalent., • Previous experience as a cook or in food preparation is preferred., • Ability to follow recipes and dietary restrictions., • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks., • Compliance with COVID-19 vaccination policies, • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods., • Must be able to perform routine, repetitive tasks continuously., • Must be able to work around food and cleaning products., • May be required to complete an approved sanitation and safety course., • Current ServSafe or Food Handler certification is required based on State / County law., • Residency within the service area required Ready to Join Us? If you're looking for a role where you can contribute to serving delicious meals and be part of a supportive and dedicated team, apply now and start making a difference at HCSG! HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Job Description TELLERS / CUSTOMER SERVICE CAREERS Looking for a career close to home? Want to learn how to run a business? CFSC is one of the area’s largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve. You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available. KEY RESPONSIBILITIES: • Provide superior customer service with new and future customers, • Process financial transactions, including cashing checks & issuing money orders, • Educate customers on all product offerings, • Open & close the store (along with our Security team), • Perform job according to our policies and procedures REQUIREMENTS: • Superior customer service skills, • Honesty, Enthusiasm, Accountability, Respect & Teamwork, • High School Diploma or GED, • Verifiable work history; two years cash handling experience in a retail or banking environment, • Able to commit to Full Time flexible hours, Monday – Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week, • Must pass Pre-Interview skills test, background check & fingerprinting PREFERRED QUALIFICATIONS: • Retail sales experience, • Banking experience, • Customer service experience, • Bilingual (English & Spanish, e.g.) COMPENSATION: • Highly competitive starting rate with three salary reviews in first 22 months, • Paid training from Day One, • Annual bonus eligibility BENEFITS: • Medical and Dental insurance, • Disability coverage, • Company-paid Life Insurance, AD&D, • Paid Time Off first year, • Bonus Eligibility, • COMPANY-MATCHED 401(K) PLAN, • Career opportunities (Store Manager, Regional Manager, Executive Staff) We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you! Our people aren’t Average; They’re AWESOME! Your future is waiting! CFSC is an Equal Opportunity Employer

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages is desirable., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people . Salary: The hourly rate is $16.50 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 430 – 30-31 Stratton Street Flushing, New York, 11354. POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Part-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 30-31 Stratton Street Flushing, New York, 11354 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 7:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 9:00 p.m. Wednesday, 8:00 a.m. to 9:00 p.m. Thursday, 8:00 a.m. to 9:00 p.m. Friday, 8:00 a.m. to 9:00 p.m. Saturday, 8:00 a.m. to 8:00 p.m. The CSR will work a maximum of 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Saturday and Sunday 8:00 a.m. – 8:00 p.m. and Monday - Friday 1:00 p.m.- 9:00 p.m. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 11-20-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job DescriptionDescription: Location: Garden City Park About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Client Service Associate ("CSA") to join our team. The Client Service Associate enhances the client experience by providing exceptional client service, selling/promoting the bank’s products/services to all new and existing clients, supporting Branch functions as needed, and serving as administrative and operational support to the ongoing business Bank. The CSA performs all platform and teller functions, universally. Accurate and efficient process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments and transfers. The CSA will open new accounts both in person and in conjunction with the bank’s line of business partners. Job Duties and Responsibilities • Work in a diverse environment, as an integral part of a dynamic sales and servicing team of individuals, • Be able to identify and assess customers’ needs and recommend appropriate products and services., • Keep current on all Bank products and services and be able to explain them to our customers., • Comply with policies, procedures, and regulations; and provide outstanding customer service in a safe and sound environment., • Build long-term relationships with our customers to understand, and identify their financial needs, and recommend appropriate products and services to meet those needs., • When appropriate be able to refer customers to business partners to meet their needs outside of the branch products and services (i.e., mortgages, home equity, and business services/cash management)., • Proactively promote and sell Bank products and services., • Assist in the overall attainment of branch sales, service, and revenue goals. Cross-sell additional products and services to develop and strengthen customer relationships., • Engage in all sales development activities (e.g., telemarketing and sales events)., • Execute an effective outbound calling program to retain and grow the deposit base., • Attain personal contact and appointment goals, • Provide superior customer service and operational efficiency., • Manage risk associated with new account opening procedures, regulatory compliance, and the Bank Secrecy Act., • Support and perform all customer and branch-related tasks to effectively and efficiently adhere to the Bank’s financial and operational goals., • Perform new account openings and all customer service-related functions, as well as all branch-related functions (i.e., balance ATMs, monitor and manage cash in cash recyclers, vault, and coin vault; perform periodic audits in conjunction with Assistant Branch Manager as required)., • Ability to handle multiple tasks at once., • Answer phones and assist customers with all banking-related requests., • High school diploma or equivalent GED., • Ability to handle multiple tasks at once., • Exhibit a professional demeanor at all times., • Strong communication and organizational skills are required., • Working knowledge of Microsoft Office (Excel, MS Word, and MS Outlook) Health & Wellness Benefits • Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options), • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D), • Additional Life and AD&D Insurance for employee, spouse, and dependents, • Voluntary Short-Term Disability Insurance, • Pet Insurance, • Legal Services Plan, • Accident Insurance, • Hospital Indemnity Insurance, • Paid Personal Time Off (PTO), • Paid Company Holidays, • Annual Performance Bonuses, • Company-sponsored Events, • Employee Contests and Recognition Programs Hourly rate: $20-$23; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

You'll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs. The Reimagined Branch Experience: Welcome to a new idea in banking. As a Branch Ambassador, you'll have the opportunity to use your love of wo

Job Description General Statement of Duties : The Business Services Representative is responsible for performing operational duties in a multi-task fast-paced environment. They will assist the Business Units with opening new accounts and maintenance including but not limited to Government Banking, Landlord and Lease Security. The Business Services Representative will process Online Services accounts and/or correspondence. Adhere to the agreed Service Level Agreements within the department. Major Duties and Responsibilities : • New account opening for Business Units via Miser., • Complete maintenance on accounts via Miser., • Scanning of account documentation into Synergy., • Use of the Risk Reporting System (Archer) to aid in the processing of new accounts and maintenance requests., • Use of the Online Services applications to aid in the processing of new accounts., • System to System proof., • Review and process customer inquiries via email., • Assist on customer inquiries via support line., • Performs other duties as assigned., • Ensure compliance with all regulations, policies and procedures. Perform additional accountabilities as required. Minimum Qualifications : • High school diploma, • Previous experience in Business account opening, • Experience in customer service Knowledge, Skills and Abilities : • Previous customer telephone support preferred, • Good oral and written communication skills, • Knowledge of Bank policies and procedures, • Knowledge of Miser preferred, • Knowledge of Excel and Word required Hours: 37.50 – 8:45- 5:00PM

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: * Competitive pay to recognize your impact * Medical, dental, and vision insurance to keep you healthy and thriving * Commuter benefits to make life easier * Employee discounts and free NAYA meals — because we believe in enjoying what we serve * Growth opportunities at every level — we invest in developing leaders from within * More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You’ll Do Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day