Customer service banking jobs in New Rochelle, New YorkCreate job alerts

Job DescriptionInvest in your future at BSNB! We are seeking a Relationship Banker to provide excellent service to customers and identify products and solutions to meet their financial needs for BSNB's branches in the Capital District. Join a nationally recognized bank and a capital region Best Place to Work!A DAY IN THE LIFEOn a daily basis, the Relationship Banker II will provide service to customers completing deposit and loan transactions, receipt and payment of cash, and other service related functions. You will be responsible for identifying customer needs and offering appropriate product and service solutions. This position may also be required to work at other branch locations. Our branches operate Monday through Saturday; Saturday availability is required.QUALIFICATIONSSuccessful candidates will have a minimum of an Associate's Degree, Bachelor's Degree in business or related field preferred;Prior experience in a sales and/or service oriented environment and prior cash handling experience required;One to three years' experience in a customer-focused setting, banking preferred;Strong work ethic and attention to detail, and the ability to multi-task required.OUR INVESTMENT IN YOUBSNB offers a generous compensation and benefits package. This includes medical, dental, vision, company-paid life insurance, voluntary insurances, both a 401(k) plan with a company match and a pension plan, and tuition reimbursement.We invest in you with a generous paid time off package along with 11 paid holidays. We believe providing a work-life balance is key to your success and investing in your professional development is an important aspect in your growth and satisfaction.ABOUT BALLSTON SPA NATIONAL BANKEstablished in 1838, we are proud to provide community banking to individuals, families, and businesses located in the greater Capital Region. Twenty-one full-service banking offices provide products and services and digital capabilities geared towards meeting the needs of the markets we serve. As a community-minded financial institution, we make giving back and volunteer work a priority.BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration. Job Posted by ApplicantPro

Job Description We are seeking an experienced Mortgage Loan Officer with strong marketing, communication, and analysis skills to join our team and assist loan applicants in securing the ideal mortgage for their new home purchase. Our organization provides the support, and tools you need to bring your business to the next level. If you are passionate about providing top-notch service to your clients and have a proven track record of retaining and building your client list, please start your application today! Compensation: $75,000+ at plan yearly Responsibilities: • Monitor the mortgage process to ensure all company and regulatory processes are adhered to, • Manage a large pipeline of loans to ensure your production meets our requirements, • Maintain and build relationships through networking and prospecting with bankers, realtors, builders, and your community to attract new business, • Ensure accurate and timely preparation of all required documents from borrowers, loan officers, title companies and other related industry professionals, • Assist borrowers in selecting loan programs that best fit their financial goals and needs Qualifications: • Bachelor’s degree from a four year college or university required in banking, business, real estate, or a related field, • Understand a variety of loans such as: FHA, VA, USDA, conventional, fixed/ adjustable, bridge, non-conforming, FNMA and FHLMC, and Home Equity Lines of Credit, • Understanding of loan originator software such as Experian, LendingWise, or Calyx, and Office Suite highly preferred, • Exceptional decision-making ability, superior written and verbal communication skills, and superb interpersonal and customer service skills required, • Maintain current registration with the National Mortgage Licensing System Registry About Company Quintessential Mortgage Group has been the ‘best in class’ for mortgage and home financing needs. With our 15+ years in the industry and ranked top 10 mortgage brokers in the country, our team brings award-winning experience to all clients. Whether buying new homes, second homes, refinancing homes, or tapping into the equity of your current home, we are here to help you.

Phlebotomist Essential Job Functions: • Uses appropriate aseptic technique to draw blood cultures., • Processes Stat specimens according to SMG SOP., • Prepares collection containers with appropriate preservatives for patients and gives instructions for proper collection of specimens at home (Urine & Stool). Properly measures and records a volume for a 24-hr collection., • Properly collects a COC Urine Drug Screen., • Properly administers and collects a H. pylori Breath test., • Properly handles orders on minors., • Uses the correct procedure for completing paperwork and labeling of specimen for OVH Blood Bank specimens., • Processes satellite specimens and delivers them to the appropriate department., • Monitors inventory levels and follows appropriate protocol for replenishing supplies in phlebotomy room and storage area., • Deletes/cancels orders as necessary with full documentation of reason. Ensures proper patient charge deletion according to departmental policy., • Recalls patients for follow-up procedures or error correction as required. Documents callbacks in the lab logbook., • Utilizes LIS for all applicable functions to perform job duties, including downtime procedures., • Adapts work schedule to meet emergency staffing needs., • Required Competencies:, • Demonstrates competency in all areas of adult phlebotomy*, • Demonstrates competency in all areas of pediatric phlebotomy*, • Demonstrates competency in all areas of infant phlebotomy*, • Demonstrates competency in performing skin punctures*, • Demonstrates competency in performing bleeding times including entering the result in the LIS and the logbook., • *Includes: Correct Order of Draw for multiple tube collection, using good judgment in evaluating specimens using established protocol, and demonstrating application of an adequate bandage to puncture site with explanation of puncture site care to patient. General Job Functions: • Properly check-in a patient in a satellite lab, including arriving the patient on the day-list., • Properly process lab and office collected specimens for transport to the main lab by courier., • Contact a courier for a Stat pickup in a satellite office., • Properly perform, log, and enter a result for a Rapid Strep and or Hemoccult test in the LIS. Notifies physician of critical (positive) result., • Trains new staff in proper lab policies and procedures., • Other job duties as required. Physical Job Requirements: • Endurance (e.g. continuous typing, prolonged standing/bending, walking) Environmental Risks: • Sharps, • Latex, • Combative Patients / Visitors Blood-borne Pathogens: • Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens, • Contact with patients or patient specimens is possible, • Unplanned or unexpected exposure Education, Certification, Computer and Training Requirements: • High School Graduate/GED required. Vocational / Technical School / Diploma Program preferred., • 0-1 years experience. 2-4 years preferred., • HeartSaver or Basic Life Support (BLS) for Healthcare Providers required., • Ability to communicate in English, both orally and in writing required., • Strong customer service, interpersonal, communication, and team player skills required., • Ability to work with high degree of accuracy required., • One (1) year of previous receptionist experience preferred., • Experience in patient scheduling and orders management skills preferred. Knowledge of Application software for patient scheduling and orders management preferred., • Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail, label printer) preferred., • Experience with Standard Office Technology in a Window based environment preferred. Travel: • Travel to satellite locations as needed Pay Range: $17.60 - $21.30 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Our Company provides equal employment opportunities ( EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. Job Description Essential Job functions: • Uses appropriate aseptic technique to draw blood cultures., • Processes Stat specimens according to SMG SOP., • Prepares collection containers with appropriate preservatives for patients and gives instructions for proper collection of specimens at home (Urine & Stool). Properly measures and records a volume for a 24-hr collection., • Properly collects a COC Urine Drug Screen., • Properly administers and collects a H. pylori Breath test., • Properly handles orders on minors., • Uses the correct procedure for completing paperwork and labeling of specimen for OVH Blood Bank specimens., • Processes satellite specimens and delivers them to the appropriate department., • Monitors inventory levels and follows appropriate protocol for replenishing supplies in phlebotomy room and storage area., • Deletes/cancels orders as necessary with full documentation of reason. Ensures proper patient charge deletion according to departmental policy., • Recalls patients for follow-up procedures or error correction as required. Documents callbacks in the lab logbook., • Utilizes LIS for all applicable functions to perform job duties, including downtime procedures., • Adapts work schedule to meet emergency staffing needs., • Required Competencies:, • Demonstrates competency in all areas of adult phlebotomy*, • Demonstrates competency in all areas of pediatric phlebotomy*, • Demonstrates competency in all areas of infant phlebotomy*, • Demonstrates competency in performing skin punctures*, • Demonstrates competency in performing bleeding times including entering the result in the LIS and the logbook., • *Includes: Correct Order of Draw for multiple tube collection, using good judgment in evaluating specimens using established protocol, and demonstrating application of an adequate bandage to puncture site with explanation of puncture site care to patient. General Job functions: • Properly check-in a patient in a satellite lab, including arriving the patient on the day-list., • Properly process lab and office collected specimens for transport to the main lab by courier., • Contact a courier for a Stat pickup in a satellite office., • Properly perform, log, and enter a result for a Rapid Strep and or Hemoccult test in the LIS. Notifies physician of critical (positive) result., • Trains new staff in proper lab policies and procedures., • Other job duties as required. Physical Job Requirements: • Endurance (e.g. continuous typing, prolonged standing/bending, walking) Environmental Risks: • Sharps, • Latex, • Combative Patients / Visitors Blood-borne Pathogens: • Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens, • Contact with patients or patient specimens is possible, • Unplanned or unexpected exposure Education, Certification, Computer and Training Requirements: . • High School Graduate/GED required. Vocational / Technical School / Diploma Program preferred., • 0-1 years experience. 2-4 years preferred., • HeartSaver or Basic Life Support (BLS) for Healthcare Providers required., • Ability to communicate in English, both orally and in writing required., • Strong customer service, interpersonal, communication, and team player skills required., • Ability to work with high degree of accuracy required., • One (1) year of previous receptionist experience preferred., • Experience in patient scheduling and orders management skills preferred. Knowledge of Application software for patient scheduling and orders management preferred., • Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail, label printer) preferred., • Experience with Standard Office Technology in a Window based environment preferred. Travel: • Travel to satellite locations as needed Pay Range: $17.60 - $21.30 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers.Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch.Holds customer appointments sch

Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers.Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch.Holds customer appointments sch

Job Description TELLERS / CUSTOMER SERVICE CAREERS Looking for a career close to home? Want to learn how to run a business? CFSC is one of the area’s largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve. You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available. KEY RESPONSIBILITIES: • Provide superior customer service with new and future customers, • Process financial transactions, including cashing checks & issuing money orders, • Educate customers on all product offerings, • Open & close the store (along with our Security team), • Perform job according to our policies and procedures REQUIREMENTS: • Superior customer service skills, • Honesty, Enthusiasm, Accountability, Respect & Teamwork, • High School Diploma or GED, • Verifiable work history; two years cash handling experience in a retail or banking environment, • Able to commit to Full Time flexible hours, Monday – Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week, • Must pass Pre-Interview skills test, background check & fingerprinting PREFERRED QUALIFICATIONS: • Retail sales experience, • Banking experience, • Customer service experience, • Bilingual (English & Spanish, e.g.) COMPENSATION: • Highly competitive starting rate with three salary reviews in first 22 months, • Paid training from Day One, • Annual bonus eligibility BENEFITS: • Medical and Dental insurance, • Disability coverage, • Company-paid Life Insurance, AD&D, • Paid Time Off first year, • Bonus Eligibility, • COMPANY-MATCHED 401(K) PLAN, • Career opportunities (Store Manager, Regional Manager, Executive Staff) We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you! Our people aren’t Average; They’re AWESOME! Your future is waiting! CFSC is an Equal Opportunity Employer

Citigroup - - Responsibilities: Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service; Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash dep

Job DescriptionClient Services Associate (Reprographics) Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Typical Schedule: Monday–Friday | 9:00AM–6:00PM Support the Work Behind the Workplace We're seeking a detail-oriented and service-driven Client Services Associate (Copy & Print) to support daily print, reprographics, mailroom, and workplace operations in a fast-paced professional environment. In this role, you'll help ensure business-critical documents, mail services, and office support functions are completed accurately, efficiently, and on time. From managing high-volume print requests to maintaining equipment and supporting workplace operations, your work plays an essential role in keeping day-to-day business running smoothly. This is an excellent opportunity for someone who thrives in a hands-on operational role, enjoys multitasking, and takes pride in delivering reliable service and support. Why This Role Matters This role supports the operational backbone of the workplace. Your ability to manage time-sensitive requests, maintain equipment readiness, and provide responsive service helps teams stay productive and ensures daily operations run efficiently. What You'll DoCopy, Print & Reprographics Support • Process high-volume copying, printing, scanning, and digital imaging requests, • Complete finishing services including binding, cutting, padding, and lamination, • Ensure quality, accuracy, and timely completion of all print projectsEquipment & Production Support, • Operate and maintain reprographics and multifunction devices, • Perform routine maintenance including paper replenishment, toner replacement, and troubleshooting minor equipment issues, • Monitor supply inventory and coordinate replenishment as neededMailroom & Administrative Support, • Assist with inbound/outbound mail, package distribution, and shipping support as needed, • Maintain tracking records and respond to delivery or shipping inquiries, • Support general office operations including meeting room setup, pantry organization, and light facilities supportCustomer Service & Team Collaboration, • Deliver professional, responsive service across all forms of communication, • Build positive working relationships with employees and internal teams, • Assist with workflow improvements, cross-training, and operational support during peak periods or downtimeWhat You Bring, • Strong communication and customer service skills, • Ability to manage multiple tasks in a fast-paced environment, • Strong organizational skills and attention to detail, • Ability to work independently and take initiative, • Familiarity with Microsoft Office Suite and office technology, • Working knowledge of print, copy, scanning, or shipping operations preferredQualifications, • High School Diploma or equivalent required, • 1+ year of related office, print, mailroom, or operational support experience preferred, • Ability to learn computer-based systems and print management platforms, • Strong time management and problem-solving abilities, • Professional demeanor and adherence to workplace policies and proceduresPhysical Requirements, • Ability to lift, move, or transport materials and packages up to 40–60 lbs. using appropriate equipment, • Ability to stand, walk, bend, kneel, or sit for extended periods, • Manual dexterity required to operate office and reprographics equipment Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range$19—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Citigroup - - Responsibilities: Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service; Perform banking transactions including managing cash supply for the branch and deposits, and maintaining branch vault cash; I

Job Description About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. We are a unique members-first Credit Union Culture driven by our core Values: Trust, Collaboration, Achievement and Making a Difference. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: The Member Services Specialist II provides an exceptional member experience, independently handling most member needs and demonstrating growing confidence and knowledge. This role balances efficiency, accuracy, and proactive problem-solving while supporting less experienced staff when needed. Schedule: This is a full-time position and will be working 40 hours per week, an employee could be scheduled between the following hours. • Monday - Friday, 8:00AM - 6:00PM, • Saturday, 9:00AM - 3:00PM (Saturdays will be required, at least once a month) Key Responsibilities: • Demonstrate a strong working knowledge of Credit Union products, services, policies, procedures, including promotions and special offers, during member and employee interactions., • Independently assist existing and potential members by providing quality service and information in a pleasant, professional, and efficient manner via telephone or in person., • Promptly and accurately perform member transactions and requests, including but not limited to balance inquiries, deposits, withdrawals, funds transfers, loan payments and advances, debiting and reimbursing fees, opening and closing accounts, placing card and check orders, submitting certificate account maturity instructions, setting up online and mobile banking, and submitting new membership and loan applications., • Responsible for researching and resolving moderately complex member inquiries using all available resources to ensure proper follow-up and satisfaction., • Demonstrate working knowledge and understanding of the Credit Union’s sales and service standards, and cross-sell Credit Union products and services during every eligible member interaction., • Serve as a resource for Level I staff, sharing knowledge and guidance when needed., • Maintain the privacy and confidentiality of Credit Union member and employee account and business information., • Identify and communicate areas for continual improvement of business processes to support efficiency., • Maintain a high level of professionalism and customer service etiquette in all interactions., • Document member interactions, including the nature of inquiries, solutions provided, and any follow-up actions., • Meet or exceed assigned operational performance goals (e.g., adherence to schedule, member satisfaction, quality assurance score)., • Stay updated on product knowledge and policies to provide accurate and up-to-date information to members., • Any other duties and/or responsibilities as assigned. Who You Are: • High school diploma or equivalent required., • Minimum of 2 years contact center experience, • Minimum of 1 year customer service experience, • Minimum of 1 year sales experience in a retail or financial environment preferred, • Previous banking or credit union experience strongly preferred, • Experience in Microsoft Word and Excel, • Strong analytical, organizational, and communication skills, • Work independently and cooperatively with other credit union team members and departments, • Strong communication and active listening skills, • Ability to adapt to changing processes and technologies, • Must demonstrate teamwork by working flexible hours and providing staffing support to other USALLIANCE locations as requested What We Offer: • Hybrid Schedule (min 3 days in office to maximize collaboration), • Competitive salary and benefits package including 401K with 6% match, • Paid Time Off, Wellness Time & Paid Federal holidays, • Opportunities for professional development and career growth with exposure to mentorship from the executive team., • A collaborative and inclusive work environment, • High Performance Culture that specializes in training to sharpen and expand skills brought to USALLIANCE. Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base hourly range for this position is $23.00 - $26.57, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results. Page Break

Job Description Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! Pay-O-Matic powers your pursuit. As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. Role Responsibilities: • Deliver exceptional guest service, ensuring a positive customer experience in line with company standards., • Use Point-Of-Sale (POS) system for all transactions, • Work in confined areas alone with an understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Process money transfer transactions and efficiently manage point of sale operations., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • Perform transactions successfully while upholding Banking-related Compliance rules and regulations., • Maintain a harmonious work environment with colleagues through practice of mutual respect., • Sustain loss prevention protocols, strictly adhering to company policies and store standards., • Manage company funds, ensuring precise reconciliation with daily receipts and records., • Implement strong security measures to safeguard company funds and maintain financial integrity., • Perform daily reconciliation of transactions to ensure accuracy and transparency. Role Requirements: • Prior experience in customer service., • Previous experience handling financial transactions., • Fluency in both English and Spanish, with strong communication skills in both languages required., • Experience working with Microsoft Office Suite and general computer literacy., • Must be available to work (float) at nearby locations when needed. We make financial services accessible to humans everywhere. Join us for what’s next. Pay-O-Matic is New York City’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Pay-O-Matic. Learn more about our purpose and people https://www.payomatic.com/careers-at-payomatic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 240 - 188 Martine Ave. White Plains, New York, 10601 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule: The 188 Martine Ave. White Plains, New York, 10601 location has the following operation hours, Eastern Standard Time (EST): Sunday, Closed Monday, 8:00 a.m. to 7:00 p.m. Tuesday, 8:00 a.m. to 7:00 p.m. Wednesday, 8:00 a.m. to 7:00 p.m. Thursday, 8:00 a.m. to 7:00 p.m. Friday, 8:00 a.m. to 9:00 p.m. Saturday, 8:00 a.m. to 7:00 p.m. The CSR will work between 20 and 29 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Wednesday, Thursday, Friday, Saturday 8:00 a.m. - 9:00 p.m. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 3-31-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Metropolitan Commercial Bank ("MCB" or the "Bank") is a New York Citybased, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center. Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities. The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek's Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor's Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com. We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster humanAI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank's website at MCBankNY.com. As a Universal Banker, you will engage closely with new and existing customers to understand their financial needs, recommending appropriate products and services related to spending and saving. The Universal Banker is the financial liaison to every customer entering the branch. Your highest priority will be to ensure customers are extremely satisfied with every interaction. You will develop deep and meaningful relationships with the customer to resolve issues, educate customers on the various ways they can bank with us, and process teller transactions as required. • Engage with customers to develop a positive customer experience; strive to make each customer interaction the best experience of their day, • Develop new and existing customers by understanding their financial needs, providing products and solutions to help them spend and save, • Go above and beyond for customers to strengthen and retain long term relationships, • Grow new business and drive referrals to branch colleagues and partners to support the broader financial needs of customers, • Serve as the financial liaison to customers while providing world class customer service, • Open new accounts and assist with teller transactions as needed, • Bring a positive energy and confidence to Metropolitan Commercial Bank and its customers every day, • Present a professional appearance as the face of Metropolitan Commercial Bank, • Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do., • High School degree or GED required, • Minimum of 2+ year cash handling experience strongly preferred, • Two (2) years of sales and customer service experience, • Strong listening and customer service skills, • Ability to effectively ask questions and identify needs to enhance the customer relationship, • Commitment to building relationships through phone engagements, • Ability to problem solve and provide solutions to customer issues, • Ability to strengthen relationships with teammates, business partners and specialists through collaboration, • Self-motivated, confident and ability to multitask effectively Potential Salary: $45k - $65k annually This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here. Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MCB maintains a drug free workplace.

Earn your stripes in sales and service! With a warm and welcoming smile, help our guests choose the perfect souvenirs to take home. If you are looking for a fast-paced, fun environment to show off your customer service skills, join us at WCS. Location: Bronx Zoo Job Type: Temporary/Seasonal Department: Merchandise Status: Non-Exempt Pay Rate: $17/hour Schedule: Must be able to work 2-5 days per week including weekends and holidays. Schedule varies and is dependent on weather and guest attendance; schedule subject to change through the spring and summer. • Making change and collecting money from guest for WCS merchandise, • Actively seek out and engage guest with a friendly greeting and smile, • Stock shelves and process deliveries to maintain appropriate inventory levels, • Maintain general knowledge of park amenities to provide excellent service to our guest, • Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals, • Complimentary Parking, • Complimentary Guest Park Tickets (After 45 days), • Company provided uniforms, • Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal, • Serve Safe Certification Training/ Food Handler Certification Reimbursements, • Access to online learning and tuition discounts with Monroe College, • Earned Paid Sick Time, • Employee Assistance Program, • Free Banking

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor. As a Merrill Advisor Development Program - Financial Advisor, you will be responsible for working with high-net worth individuals identifying needs, developing relationships, reviewing financial goals, and delivering comprehensive recommendations that align with the goals of both existing and prospective clients. Additionally, you'll have the opportunity to collaborate with and be mentored by Merrill Financial Advisor Teams to build upon your experience to promote portfolio growth. The Merrill Advisor Development Program- Financial Advisor engages in: • Developing a book of business in order to meet and exceed established performance hurdles, • Effectively prioritizes sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate internal specialists, and executing highly customized solutions to meet client needs, • Recommending investment products and services that are suitable for prospects based on their objectives, resources, time horizon, risk profile and preferences, • Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance, and personal growth and development according to both a day-to-day and longer-term planning, • Organizing and managing resources (time, people, budget) to run a productive practice, • Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client, • Completing mandated training, assessments, performance goals and continuing education requirements We'll help you: • Build a successful career at Bank of America through world class training and on-boarding programs that set you up for success., • Get training and one-on-one coaching from our award-winning Academy at Bank of America and local leadership who are invested in your success., • Grow your business knowledge by using a defined consultative approach to systematically identify client needs and appropriate solutions., • Provide end-to-end comprehensive advice, deliver client reviews/presentations with confidence and recommend strategies to help achieve their financial goals and life priorities., • Collaborate with core banking and investment partners. Connect to all the solutions we provide through Bank of America and Merrill to meet virtually all their financial needs., • Handles inbound inquiries from leads regarding Merrill offerings, • Positions the extensive capabilities of Merrill and Bank of America, • Collects the necessary client profile data, following standard KYC procedures to open account(s) as appropriate, • Serves as interim Financial Advisor, providing recommendation of investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile, and preferences as well as servicing client accounts, • Documents all client interactions and opportunities within Salesforce accurately, • Currently holds Series 7 & 66 (63 & 65 in lieu of 66) licenses, • Minimum of one year experience working in the financial service industry and/or a sales environment where goals were met or exceeded, • Minimum of one year experience in the investments industry, including investment training and in-depth knowledge of investment products and services, • Proven ability to engage with and influence others, • Exceptional interpersonal and relationship building skills, • Effective communication skills (written and verbal) - Proven ability to quickly build trust and credibility, • Proven ability to assess needs and recommend appropriate solutions/interventions, • Proven ability to work collaboratively on a team and with key partners, • Proven ability to listen and probe for clarity and understanding, • Goal and results oriented, • Entrepreneurial mindset with a proven ability to source clients through extensive prospecting and networking, • Ability to work in an environment where the majority of your compensation is tied to your performance, • Strong follow-through skills, • Computer/technical literacy and proficiency in Microsoft Word, PowerPoint, Excel, • Bachelor's degree and/or a minimum of one year of financial services industry or sales experience, • Learns and adapts to new technology or applications, • Executes multiple tasks simultaneously, • Business Acumen, • Business Development, • Oral Communications, • Prospecting, • Wealth Planning, • Analytical Thinking, • Client Experience Branding, • Client Investments Management, • Portfolio Analysis, • Risk Management, • Active Listening, • Client Solutions Advisory, • Emotional Intelligence, • Referral Management, • Trading This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NY - Forest Hills - 6965 Yellowstone Blvd - Queens (NY5552), US - NY - Garden City - 1325 FRANKLIN AVE - MERRILL LYNCH (NY3325), US - NY - Great Neck - 805 Northern Blvd - Great Neck Ny (NY3104), US - NY - Lynbrook - 266 Merrick Rd (NY3310) Pay range $80,000.00 - $90,000.00 annualized salary, offers to be determined based on experience, education and skill set. Formulaic incentive eligible This role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee's performance against defined metrics. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. • Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings, • Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests, • Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk, • Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA, • Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset, • Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results, • Demonstrates a client-centric mindset, always acting in the best interest of the client, • Has the ability to learn and adapt to new information and technology platforms, • Currently holds or is pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (63 and 65 accepted in lieu of 66), • Possesses industry knowledge and an understanding of investment products, • Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience, • Is comfortable operating in a fast-paced environment with changing and evolving responsibilities, • Is detail oriented, • Demonstrates a commitment to continuous learning and professional growth, • Exhibits sound judgment and discretion when handling sensitive information, • Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce, • Demonstrates professional verbal and written communication skills, • Account Management, • Client Management, • Customer and Client Focus, • Issue Management, • Oral Communications, • Business Development, • Client Solutions Advisory, • Pipeline Management, • Prioritization, • Administrative Services, • Emotional Intelligence, • Referral Identification, • Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy Shift: 1st shift (United States of America) Hours Per Week: 37.5 Pay Transparency details US - NY - White Plains - 360 HAMILTON AVE (NY3360)Pay and benefits informationPay range$25.00 - $44.00 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR! As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed. DUTIES AND RESPONSIBILITIES: • Effectively identifies and responds to customers' needs., • Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions., • Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card., • Ensures completion of customer transactions in a timely and courteous manner., • Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc., • Maintains working knowledge of all Payomatic's products and services., • Responds to customers' inquiries regarding their accounts or Payomatic's products and services in a professional and courteous manner., • Promotes Payomatic's services by offering customers information on valuable services., • Performs check verification using the Loss Prevention Department as a tool., • Sells money orders, postage stamps, Metro cards etc., • Maintains a safe and secure work environment by following Payomatic's safety/security policies and procedures., • Follows all Company's cash handling procedures., • Maintains cleanliness and organization of the Secure (teller) Area throughout the shift., • Performs routine store cleaning duties including sweeping and mopping the store lobby and Secure Area, wiping down counters and high-touch surfaces, and maintaining an orderly and professional customer environment., • Empties trash receptacles, replaces liners, and transports garbage to designated disposal areas following company procedures., • Cleans and restocks restrooms as needed, including replenishing soap, paper products, and other supplies., • Performs opening and closing cleaning routines as assigned, ensuring the store is presentable and safe for customers and staff., • Follows all safety and sanitation procedures when handling cleaning materials and equipment., • Performs cash drawer opening and closing procedures at the beginning and the end of the shift; reconciles checks cashed, payments made and other transactions performed during his/her shift., • Performs other duties as assigned by supervisor. QUALIFICATIONS: • One to two years related experience or equivalent., • Superb customer service skills., • Excellent communication skills., • Proficient computer operator., • Commitment to excellence and high standards., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • Ability to effectively communicate with people at all levels and from various backgrounds., • Acute attention to detail., • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm., • Bilingual language skills are a plus. PHYSICAL/MENTAL REQUIREMENTS: • Stand for long periods of time., • Calculate figures and amounts., • Work at different stores as the need arises (floating), • Work at least 8 hours in confined areas without leaving the store (including lunch and other breaks)., • Work alone throughout the shift., • Perform light physical tasks including bending, reaching, lifting up to 25 pounds, and operating cleaning equipment such as mops, brooms, and vacuum cleaners., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, maintaining the security of people (customers and colleagues) and property by adhering to the Company's security/safety policies and procedures., • Must be able to understand directions and adhere to established policies and procedures for successfully performing transactions while upholding Banking-related Compliance rules and regulations., • Maintaining a harmonious work environment with colleagues through practice of mutual respect and by rejecting elements of a hostile work environment. WORK ENVIRONMENT: • Most stores are very small with enough room to perform transactions for customers., • Floating (working at different stores) within the borough or district is required., • Employee(s) should be able to work between the stated working hours for six to eight-hour shifts and work overtime when occasionally required., • Employees should be able to work weekends and holidays., • Reasonable accommodation(s) may be made to enable people with disabilities to perform the essential functions of the job. We make financial services accessible to humans everywhere. Join us for what's next. Pay-O-Matic is New York City's most accessible financial services company transforming lives and communities. We're a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services. Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Pay-O-Matic. Salary: The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law. Benefits: You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits. Location (in-person): Store 204- 159 East 170th Street. Bronx New York 10452, Floating Store(s): 207- 269 East Tremont Ave. Bronx, New York, New York 10457, 227- 2441 Jerome Ave. Bronx, New York, 10468 POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate. POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time. Schedule : The 159 East 170th Street. Bronx New York 10452 location has the following operation hours, Eastern Standard Time (EST): Sunday, 9:00 a.m. to 7:00 p.m. Monday, 8:00 a.m. to 8:00 p.m. Tuesday, 8:00 a.m. to 8:00 p.m. Wednesday, 8:00 a.m. to 8:00 p.m. Thursday, 8:00 a.m. to 8:00 p.m. Friday, 8:00 a.m. to 9:00 p.m. Saturday, 8:00 a.m. to 8:00 p.m. The CSR will work between 35 and

Bronx, NY (Fordham) Salary Range: $21.98/hr - $32.97/hr The Universal Banker (UB) acts as a full service, single point of contact for Apple Bank clientele by providing prompt, courteous, and efficient service to new and existing customers through the processing of monetary and account related transactions. The UB position is a hybrid role that requires the incumbent to operate in the dual capacity of Customer Service Representative and Teller, providing branch leadership with the ability to deliver quality customer service at an enhanced level. The Universal Banker also provides sales and service support to the branch by acquiring new clients, offering suitable Bank products/services (that add value to the customer), performing branch/platform related functions and processing account maintenance transactions. The successful candidate will open new accounts, resolve issues, and educate our customers on Bank products/services and may refer them to a licensed representative of ABS Associates of NY, Inc. when appropriate. The UB seeks to build mutually beneficial and long-term relationships based on trust and the offering of suitable solutions that meet the client's needs, exceeding expectations. • Provide exceptional customer service by engaging clients in a friendly and professional manner and also resolving service-related issues timely and efficiently., • Conduct business ethically, thoroughly communicating to current and prospective clients the facts/features of the various products, accounts, and services that Apple Bank has to offer., • Recognize opportunities to acquire new or additional banking relationships by engaging in discussions with both customers, as well as prospects, to understand their needs and offer suitable products and services that add value; make appropriate referrals to licensed representatives of ABS Associates of NY, Inc., • Establish, retain, and deepen relationships with existing and potential customers to achieve team sales and referral goals while providing quality customer service., • Handle all aspects of Teller operations by processing transactions in accordance with established policies and procedures; prove daily transactions within a reasonable timeframe and safeguard assigned cash and negotiable instruments., • Assist in the opening and closing of vault, safe, and ATM machine and ensure the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc.)., • Communicate all disclosures, rules, and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts., • Ensure accurate new account record keeping practices and perform timely follow-up as needed., • Adhere to regulatory, compliance, security, and audit policies/procedures, as well as our code of conduct and operational controls to ensure the safety and security of the client, as well as Bank assets., • Protect Bank against loss by ensuring that all new account procedures including CIP and BSA requirements are adhered to., • Assist in training and mentoring of newly hired Tellers, Customer Service Representatives, and Universal Bankers., • Build and maintain technical and professional knowledge by attending educational workshops., • Perform additional duties as requested., • High School Diploma or GED required., • Must have at least 1-2 years retail banking experience in the combined experience of Teller/ Customer Service Representative., • General understanding of banking operations (Risk, Compliance, Fraud, Loss, etc.) preferred., • Prior experience in fostering and developing strong customer relationships., • Ability to develop, as well as maintain a detailed level of knowledge of banking products and services., • Display willingness to be cross trained in other branch functions., • Excellent problem-solving skills with the ability to provide solutions to customer issues., • Must present a confident, professional, and positive demeanor to customers., • Excellent interpersonal and communication (verbal + written) skills; must have excellent phone skills., • Strong organizational skills and detailed oriented., • Basic knowledge of Microsoft Office suite of products (Word, Excel, & PowerPoint)., • Display sound judgment and discretion when utilizing confidential information., • Weekend work and extended hours or filling in at neighboring branch locations may be required., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships. Job Responsibilities • Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity, • Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management, • Demonstrate a deep understanding of financial markets and sound business judgement, • Exhibit unwavering integrity that points toward doing right by clients at every opportunity, • Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments, • Provide a holistic view of clients' needs and financial coaching beyond investments, • Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want Required Qualifications, Capabilities, and Skills • At least 2 years in a Financial Advisor role or equivalent financial services experience, • Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners, • Demonstrated ability and commitment to goals-based planning and advice, • A valid and active Series 7, • A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment, • A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment Preferred Qualifications, Capabilities, and Skills • Certified Financial Planning (CFP) certification is preferred, • Bachelor's degree preferred Investment and insurance products are: NOT FDIC INSURED NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTEDInvestment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction. As part of the Consumer Bank, J.P. Morgan Wealth Management is committed to serving clients across all of their financial needs, with offerings ranging from self-directed and automated investing to full-service advisor relationships. The combined business has ~$400 billion in assets under management and ~4,000 advisors who work out of 3,500 branches and 21 offices. We work directly with clients every day to help them reach their goals, whether they're focused on opportunities in the near future or larger aspirations down the line. But our long-term investment philosophy doesn't just apply to assets; it applies to our team, too. We're fostering and promoting diverse talent at every level to ensure you feel represented here, no matter who you are or where you come from. As a business, we believe that fostering growth and mobility internally empowers us to deliver the exceptional service, custom solutions, and out-of-the-box thinking we're known for as a global leader.

This job is located at 385 E. Fordham Rd., Bronx, NY 10458 PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. Store Managers are also responsible for ensuring store team members are properly motivated and trained and that qualified team members are developed and ready to fill open positions. Job Responsibilities: • Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again, • Establishing a strong customer service culture, • Implementing strategies to help meet store goals and objectives, • Recruiting, developing, and motivating store team members who exceed internal and external customer expectations, • Ensuring compliance with federal, state, and local regulations, • Analyzing financial statements and trends to increase and maximize sales, • Supervising the team's activities, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures, • Coaching and developing the team per career development plans set by the District Manager, • Marketing within the community to increase market share and store revenues, • Resolving customer complaints if they occur, • Controlling labor hours, cash, and store audits, • Reviewing all Operations Bulletins, News communications, and training to ensure the team understands current policies, procedures, and any changes., • Helping to maintain a neat and clean store environment for our customers and team members, • Other duties as assigned Job Requirements: • A minimum of two years of management experience in industries such as hospitality, financial services, retail, and restaurant, • Ability, willingness, and comfort to engage with customers, • Ability to develop positive relationships with customers and colleagues, • Strong desire to exceed corporate initiatives and inspire excellence in a team, • Excellent verbal and written communication, and presentation skills, • High-energy, collaborative leadership expertise, • Professional appearance and demeanor, • Must be honest and have integrity, • English fluency is required, • English/Spanish bilingual is a plus Working Conditions and Physical Requirements: • Must be able to stand for extended periods, • Must be able to lift up to 15 lbs. with little assistance, • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels, • Must manage several projects at one time and handle frequent interruptions to meet the needs and requests of customers, • English fluency is required, • English/Spanish bilingual is a plus Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication Customer Focus Integrity and Trust Teamwork Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment Bonus: This position is bonus eligible New York Pay Band $62,400 - $62,400 USD

At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships. Job responsibilities • Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity, • Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management, • Demonstrate a deep understanding of financial markets and sound business judgement, • Exhibit unwavering integrity that points toward doing right by clients at every opportunity, • Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments, • Provide a holistic view of clients' needs and financial coaching beyond investments, • Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want Required qualifications, capabilities, and skills • At least 2 years in a Financial Advisor role or equivalent financial services experience, • Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners, • Demonstrated ability and commitment to goals-based planning and advice, • A valid and active Series 7, • A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment, • A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment Preferred qualifications, capabilities, and skills • Certified Financial Planning (CFP) certification is preferred, • Bachelor's degree preferred Investment and insurance products are: NOT FDIC INSURED NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction. As part of the Consumer Bank, J.P. Morgan Wealth Management is committed to serving clients across all of their financial needs, with offerings ranging from self-directed and automated investing to full-service advisor relationships. The combined business has ~$400 billion in assets under management and ~4,000 advisors who work out of 3,500 branches and 21 offices. We work directly with clients every day to help them reach their goals, whether they're focused on opportunities in the near future or larger aspirations down the line. But our long-term investment philosophy doesn't just apply to assets; it applies to our team, too. We're fostering and promoting diverse talent at every level to ensure you feel represented here, no matter who you are or where you come from. As a business, we believe that fostering growth and mobility internally empowers us to deliver the exceptional service, custom solutions, and out-of-the-box thinking we're known for as a global leader.

At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships. Job responsibilities • Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity, • Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management, • Demonstrate a deep understanding of financial markets and sound business judgement, • Exhibit unwavering integrity that points toward doing right by clients at every opportunity, • Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments, • Provide a holistic view of clients' needs and financial coaching beyond investments, • Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want Required qualifications, capabilities, and skills • At least 2 years in a Financial Advisor role or equivalent financial services experience, • Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners, • Demonstrated ability and commitment to goals-based planning and advice, • A valid and active Series 7, • A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment, • A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment Preferred qualifications, capabilities, and skills • Certified Financial Planning (CFP) certification is preferred, • Bachelor's degree preferred INVESTMENT AND INSURANCE PRODUCTS ARE: NOT FDIC INSURED NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction. As part of the Consumer Bank, J.P. Morgan Wealth Management is committed to serving clients across all of their financial needs, with offerings ranging from self-directed and automated investing to full-service advisor relationships. The combined business has ~$400 billion in assets under management and ~4,000 advisors who work out of 3,500 branches and 21 offices. We work directly with clients every day to help them reach their goals, whether they're focused on opportunities in the near future or larger aspirations down the line. But our long-term investment philosophy doesn't just apply to assets; it applies to our team, too. We're fostering and promoting diverse talent at every level to ensure you feel represented here, no matter who you are or where you come from. As a business, we believe that fostering growth and mobility internally empowers us to deliver the exceptional service, custom solutions, and out-of-the-box thinking we're known for as a global leader.

The Team Leader is responsible for supporting the Management Team by demonstrating a selling behavior, floor leadership and promoting a positive work environment. Essential Functions: • Assist the Store Manager/Assistant Manager with daily operations, activities of employees and other tasks as needed, • Support the business operations, policies and procedures., • Assist to process and finalize weekly time and attendance records, • Perform sales and stock duties (receiving and feeding merchandise to the sales floor), • Maintain, recover, and replenish sales floor and back stock, • Provide excellent customer service and resolve issues involving customer relations, • Ensure the proper processing and display of merchandise and visual presentations, • Oversee and monitor all methods of loss prevention which include the protection of company assets, • Assist the Store Manager/Assistant in maintaining compliance standard for shrink control., • Assist with training and development of new sales associates, • Ability to complete banking, • Other duties as assigned Requirements: • High School Diploma or equivalent required, • Minimum of 1-2 years of fashion retail experience and/or visual merchandising, • Ability to work a flexible schedule including nights and weekends, • Must have a high level of integrity, • Must have excellent customer service skills., • Demonstrates proficiency using a personal computer and company communication tools, such as email, Internet, and Microsoft products (e.g., Word, Excel, Office, and Outlook) Environment & Physical Demands: • Constant walking and standing; frequent bending, stooping and reaching, • Strong sensory skills such as good eyesight, good hearing, and dexterity, • Ability to consistently lift 10-35 lbs; occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs.

Responsibilities include but are not limited to: • Focus on growing existing customer relationships and acquiring new ones through consistent sales execution, lead management, and proactive cross selling., • Deliver exceptional customer service in alignment with the bank's mission, engaging customers with friendly, professional, and solution oriented service., • Maintain strong knowledge of all bank products and services, effectively educating customers and cross-selling to meet their financial needs., • Present a confident and professional demeanor to establish trust, access customer needs, and recommend appropriate financial solutions., • Meet with customers to conduct financial needs assessments, maximize sales opportunities, and provide full-service support. Open new accounts, including checking, savings, CDs, and IRAs and discuss/sell loan products to existing and prospective customers., • Demonstrates and promotes online and mobile banking capabilities., • Responsible for meeting customer expectations and achieving service quality standards. Participate/oversee the sales referral process ensuring customer financial needs are met and assist management in coaching and mentoring branch staff., • Perform all customers' transactions efficiently while leveraging technology to enhance service. Maintains and balance a cash drawer and utilizes teller scanning equipment, cash recyclers, cash dispensers, and coin machines., • Serve as Vault Teller ensuring adequate branch cash levels by managing currency and coin orders, shipments, and distribution to tellers within established limits., • Participate in community events and supports CRA initiatives, activities, and programs., • Report significant matters, issues, and unusual customer activity to management while maintaining strong knowledge of compliance and regulatory requirements., • Adhere to the bank's code of conduct and all policies and procedures. Required Skills: • Excellent verbal and written communication. Ability to write correspondence and appropriately and accurately demonstrate products and services to customers., • Excellent interpersonal - customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees., • Strong analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer issues., • Ability to make sound decisions which include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions., • Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form., • Provides deep understanding of Retail Banking and strong Customer Service Skills with the ability to engage customers in conversation regarding products and services., • Detail oriented, strong organizational skills, and high degree of accuracy., • Ability to manage multiple projects simultaneously., • Proficient computer skills. Required Experience: • High School Diploma or GED equivalent; and minimum of 1 year of business services experience in branch banking and knowledge of branch operations or successful completion of a Valley Retail training program. Preferred Experience: • Associates degree or Bachelors' degree with concentration in accounting, business, finance, economics or a related field., • FIS/IBS (Integrated Banking Solutions).

Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. Customer Service Representatives (CSRs) are the primary point of conta

Relationship Banker - New Rochelle, Mount Vernon, Mt. Kisco, White Plains, and Port Chester - NY Area - Spanish Required New Rochelle, New York;Port Chester, New York; White Plains, New York; Mount Vernon, New York; Mount Kisco, New York; Yonkers, New York To proceed with your application, you must be at least 18 years of age. Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/New-Rochelle/Relationship-Banker---New-Rochelle--Mt-Kisco--White-Plains--and-Getty-Square---NY-Area---Spanish-Required_26023039) Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/New-Rochelle/Relationship-Banker---New-Rochelle--Mt-Kisco--White-Plains--and-Getty-Square---NY-Area---Spanish-Required_26023039) Refer a friend To proceed with your application, you must be at least 18 years of age. Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/New-Rochelle/Relationship-Banker---New-Rochelle--Mt-Kisco--White-Plains--and-Getty-Square---NY-Area---Spanish-Required_26023039) Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/New-Rochelle/Relationship-Banker---New-Rochelle--Mt-Kisco--White-Plains--and-Getty-Square---NY-Area---Spanish-Required_26023039) Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: - Executes the bank's risk culture and strives for operational excellence - Builds relationships with clients to meet financial needs - Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations - Grows business knowledge and network by partnering with experts in small business, lending, and investments - Manages financial center traffic, appointments, and outbound calls effectively - Drives the client experience - Manages cash responsibilities Required Qualifications: - Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client - Collaborates effectively to get things done, building and nurturing strong relationships - Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives - Is confident in identifying solutions for new and existing clients based on their needs - Communicates effectively and confidently and is comfortable engaging all clients - Has the ability to learn and adapt to new information and technology platforms - Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) - Applies strong critical thinking and problem-solving skills to meet clients' needs - Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations - Efficiently manages time and capacity - Focuses on results while acting in the best interest of the client - Can be flexible to work weekends and/or extended hours as needed - Bilingual Spanish Desired Qualifications: - Experience in financial services and knowledge of financial services industry, products and solutions - One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals - Six months of cash handling experience - Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance Skills: - Adaptability - Business Acumen - Customer and Client Focus - Oral Communications - Problem Solving - Account Management - Client Experience Branding - Client Management - Client Solutions Advisory - Relationship Building - Business Development - Pipeline Management - Prospecting - Referral Identification - Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster. View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Relationship Banker - Yorktown Heights, Katonah, Armonk, Scarsdale, and Yonkers (Central Plaza), NY Area Mount Kisco, New York;Armonk, New York; Scarsdale, New York; Katonah, New York; Yonkers, New York; Yorktown Heights, New York; Yonkers, New York To proceed with your application, you must be at least 18 years of age. Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Mount-Kisco/Relationship-Banker---Yorktown-Heights---Katonah--Armonk--Scarsdale--and-Yonkers--Central-Plaza---NY-Area_26023022) Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Mount-Kisco/Relationship-Banker---Yorktown-Heights---Katonah--Armonk--Scarsdale--and-Yonkers--Central-Plaza---NY-Area_26023022) Refer a friend To proceed with your application, you must be at least 18 years of age. Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Mount-Kisco/Relationship-Banker---Yorktown-Heights---Katonah--Armonk--Scarsdale--and-Yonkers--Central-Plaza---NY-Area_26023022) Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Mount-Kisco/Relationship-Banker---Yorktown-Heights---Katonah--Armonk--Scarsdale--and-Yonkers--Central-Plaza---NY-Area_26023022) Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: - Executes the bank's risk culture and strives for operational excellence - Builds relationships with clients to meet financial needs - Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations - Grows business knowledge and network by partnering with experts in small business, lending, and investments - Manages financial center traffic, appointments, and outbound calls effectively - Drives the client experience - Manages cash responsibilities Required Qualifications: - Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client - Collaborates effectively to get things done, building and nurturing strong relationships - Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives - Is confident in identifying solutions for new and existing clients based on their needs - Communicates effectively and confidently and is comfortable engaging all clients - Has the ability to learn and adapt to new information and technology platforms - Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) - Applies strong critical thinking and problem-solving skills to meet clients' needs - Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations - Efficiently manages time and capacity - Focuses on results while acting in the best interest of the client - Can be flexible to work weekends and/or extended hours as needed Desired Qualifications: - Experience in financial services and knowledge of financial services industry, products and solutions - One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals - Six months of cash handling experience - Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance Skills: - Adaptability - Business Acumen - Customer and Client Focus - Oral Communications - Problem Solving - Account Management - Client Experience Branding - Client Management - Client Solutions Advisory - Relationship Building - Business Development - Pipeline Management - Prospecting - Referral Identification - Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster. View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Good experience in customer service and or operational experience within retail banking, wealth management or equivalent. To thrive in this job, you need to have any previous banking experience, including operations and customer service experience. Ensure a premium client experience within the Wealt

The Personal Banker Safe Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities: • Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products, • Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program, • Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers, • Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience, • Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals, • Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions, • Understand and comply with Citibank policies, standards and procedures, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: • 0-2 years of relevant experience, • Previous banking, retail, or sales experience preferred, • Knowledge of Smart Banking tools and technologies, • NMLS registration; Safe Act compliant, • Consistently demonstrates clear and concise written and verbal communication skills Education: • Bachelor's Degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Consumer Sales Job Family: Branch Sales Time Type: Full time Primary Location: Glen Cove New York United States Primary Location Full Time Salary Range: $61,280.00 - $85,520.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Anticipated Posting Close Date: Aug 13, 2026 We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. The Wealth Relationship Mgmt. (Branch) Sr. Analyst SAFE Act is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area directly affected by the performance of the individual. Responsibilities : • Identify, build and deepen relationships to gain incremental wallet share of the affluent and High Net Worth segment with financial planning and excellent discovery and profiling skills., • Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling., • With the support of product specialists, intuitively recognize and understand a client's banking, credit and investment needs and goals to provide holistic financial solutions., • Provide regular value-added engagement with clients- High touch, face-to-face meetings at client's preferred location, consistent communication, access to seminars, etc., • Master referral opportunities to grow portfolio., • Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities., • Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.), • Organize client events to enhance client bonding., • Acquire new clients through converting referral leads, • Manage client follow-up and adhere to all Regulatory and Compliance operating procedures., • Ensure that KYC/AML and other compliance norms are strictly adhered., • Partner with all roles on branch team to ensure all clients have a positive in-branch experience., • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications : • 5-8 years of experience., • Strong analytical and financial skills., • Strong verbal and written communication skills., • Organized with strong attention to details., • Knowledge of Microsoft Office (Excel, Outlook, and Word) and experience using Money Guide Pro, or NaviPlan Select, or similar financial planning software preferred., • Basic understanding of investment and financial planning strategies preferred., • Must be a self-starter, problem solver and a goal-oriented team player able to work without direction., • Required current US FINRA Registration: SIE, Series 6, 63, and 65 OR Series 7 and 66 or equivalent., • Insurance Group 1 required., • This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before referring interested clients to Citibank for their mortgage needs, to maintain and renew that registration on an annual basis, to update registration information with the Registry on a timely basis, and to provide that unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures. Education : • Bachelor's/University degree or equivalent experience Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Work location: Mamaroneck, New York, United States of America Hours: 40 Pay details: $97,240 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. The store manager ii develops, leads and contributes to the growth and profitability of our consumer business through the management of a store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the store team to deliver a legendary employee and customer experience while achieving shareholder value through solutions and referrals. Responsible for the store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right specialist to ensure we are meeting their needs and providing the best advice to customers. • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required, • Manages a medium sized store and team (based on U.S. TD bank store levelling criteria), • Oversees and leads a medium and/or complex and/or denovo store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results, • Accountable for achieving both store and individual performance metrics, • Ability to manage multiple store locations and/or a diverse and complex customer base, if required, • Acts as peer mentor to developing store managers, • Requires deep expert knowledge of the business, banking and bank operations, • Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps, • Provides coaching, mentorship and guidance to others within area of expertise, • Oversees management of team requiring workforce to decision on acceptable level of risk-moderate to high risk potential (loss/reputational), • Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners, • Originates loan applications, handles conditions of lending and conducts loan closings, • Maintains an active registration status with NMLS (nationwide mortgage licensing system and registry), • Undergraduate degree or equivalent experience, • 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required, • 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies, • 4+ years of proven leadership and coaching experience required, • Small business and consumer lending experience required, • Knowledge of bank product lines and services as well as an understanding of store operations and security, • Proven ability to manage competing priorities, strategically aligning efforts and activities to meet store goals and objectives, • Strong financial analysis skills, • Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers, • Excellent verbal and written communication skills, • Demonstrated ability to lead and motivate team members, • Proficient with Microsoft Office suite, • Notary license (preferred), • Manages the service and advice team promoting a positive customer and colleague experience, • Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers, • Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary, • Actively promotes the bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc., • Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs, • Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives, • Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance, • Ensures overall colleague scheduling is optimal to meet customer demands, • Provides ownership/oversight of complex daily operational/administrative duties, • Creates store-specific strategies to grow the business, • Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth, • Partners with specialists to grow and advise new and existing customers, • Works with partners, including small business, commercial, consumer lending and wealth to grow the store portfolio, • Manages the store budget to meet expense and revenue objectives and revenue and manages expenses, • Drives one TD - builds and sustains awareness and engagement to increase partnership across retail and all lines of business with a focus on digital to meet and exceed goals, • Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations, • Identifies and develops relationships with personal, small business and center and influence (COIs) to generate demand for TD products and services, • Achieves business objective for operational excellence, • Ensures necessary due diligence to support the accuracy of all customer transactions/activities, • Follows and ensures colleagues understand and apply bank operating policies and procedures, • Protects the interests of the organization identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary, • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts, • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite, • Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with bank and industry code of conduct, • Works alongside other business lines including wealth and business banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues, • Colleagues at higher levels may be responsible for acting as a leader in the provision of one TD services to customers, demonstrating cohesive partnership for business planning and community involvement, • Leads, coaches and develops store teammates to create a consistent legendary customer experience, • Coaches teammates to provide the best advice to potential and existing TD bank customers, • Responsible for management of the overall team providing both leadership and guidance, • Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives, • Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers, • Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues, • Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner, • Ensures colleagues are in compliance with all human resources policies, procedures and guidelines of conduct and escalates to the appropriate partners to manage colleague risk, • Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams, • Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes, • Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives

Citi Glen Cove is seeking an entry-level Personal Banker SAFE Act at the Glen Cove branch to assist in sales and service activities, building customer loyalty, and driving relationship growth with consumer clients.You will handle transactions, learn Smart Banking tools, support tellers, and ensure c

Ability to provide prompt and courteous customer service. Models and fulfills all customer service principles and escalates concerns to store management as necessary. Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of sc

Greet and welcome guests as soon as they arrive at the office.Answer high volume incoming phone calls and direct them to the appropriate person.Provide basic and accurate information in-person and via phone/email.Update insurance information in EHR.Maintain HIPAA office standards and procedures per

Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Communication, or

Ultimately, this position is essential in fostering a professional and compassionate environment that upholds the standards of healthcare service delivery. Additionally, bilingual capabilities and multitasking skills contribute to improved patient service and operational efficiency in a diverse and

Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. WHAT OUR CUSTOMER

Our customer base, ranging in size from small to very large users of metals, has come to depend on Alro's commitment to excellent delivery service. Its about exceeding customer expectations on a daily basis by taking a true interest in their needs.

In addition to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. Excellent client service skills. Must have experience working in the public (ie

Answer customer inquiries regarding their clinic appointments.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Update the customer's service history file according to the procedures specific to the department's service history system. Demonstrated customer service skills. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer fi

Strong Communication Skills Whether on the phone or in person, you provide excellent customer service and clear, compassionate communication.

ENT and Allergy Associates is an equal opportunity employer.We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our services are organized around three programmatic pillars: a Dignity and Wellness Program provides shower, mail, haircut and medical and dental services; a Food Security Program offers hot meals and groceries; and a Long-Term Stability Program provides guidance on applications for public benefits