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Customer service consultant jobs in Plainfield, New JerseyCreate job alerts

  • Wireless Sales Consultant
    Wireless Sales Consultant
    13 days ago
    $15–$32 hourly
    Full-time
    Madison

    Wireless Sales Consultant Are you are currently in the Wireless industry in a sales position and always at the top of leaderboards? Do you treat your position as a sales job and go after business during down time instead of sitting around and watching YouTube videos? Are you a top producer making less than $35 per hour on average? If so, we want to speak to you! Our model is designed to eliminate unnecessary cost from the business and pass that savings along to our top performers. Wireless Zone®, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 700 stores and growing. We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service. If you're outgoing with amazing energy. You love to talk about cool technology. Well, we have the job for you. As a Wireless Sales Representative, you'll get to know our communication technology inside and out. And you'll be the one everyone else looks to when it comes to what's next in wireless and wired technology solutions. It's good to be the expert. We offer • Competitive pay (industry's most aggressive commission plan), • Benefits - paid time off and Verizon discounts!, • On-going training on the latest technology, • A fun, fast paced, rewarding work environment, • Using competitive spirit to meet and exceed assigned sales goals, • Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc., • Understanding customers' needs and helping them discover how our products meet those needs, • Multi-tasking in a fast paced team environment, • Working a variety of hours including weekends, evenings and holidays involving occasional overtime, • Educating and engaging customers through product demonstrations, • Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note, • 1-3 years retail/customer facing/sales experience preferred.

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  • BDC Sales Representative
    BDC Sales Representative
    1 month ago
    Full-time
    Linden

    The BDC Sales Representative is responsible for managing inbound and outbound calls, online inquiries, and customer follow-ups to generate sales opportunities for the dealership. This role focuses on building strong customer relationships, scheduling appointments, and supporting the sales team to achieve company targets. Key Responsibilities: Handle inbound calls, emails, and online inquiries from potential and existing customers. Make outbound follow-up calls to generate leads, confirm appointments, and re-engage past prospects. Provide information on vehicle inventory, pricing, promotions, and dealership services. Schedule appointments for customers to visit the dealership for test drives or consultations. Maintain accurate records of customer interactions in the CRM system. Follow up with customers after their visit to ensure satisfaction and encourage future business. Work closely with the sales team to ensure smooth handoff and communication. Meet daily, weekly, and monthly performance targets (calls, appointments set, show rate, etc.). Deliver excellent customer service that supports dealership reputation and retention. Qualifications: Previous experience in customer service, telemarketing, call center, or sales preferred. Strong communication and interpersonal skills. Ability to handle a high volume of calls professionally. Basic knowledge of automotive sales is a plus but not required. Proficient with computers and CRM systems. Highly organized, goal-driven, and able to work in a fast-paced environment. Bilingual abilities (especially Spanish) are an advantage if applicable.

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