Customer service lead jobs in Uniondale, New York - Page 4Create job alerts

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement Our Sales Associates will: • Have excellent sales and customer service skills, • Be goal-oriented with ability to sell memberships, class packages and retail merchandise, • Learn to use the ClubReady studio management software system efficiently and effectively, • Be physically capable of standing or sitting for up to eight hours during a normal workday, • Communicate fluently in English in person, over the phone and by email, • Meet tight deadlines and be comfortable working under pressureYou will be responsible for:, • Greeting all clients entering the Studio, developing relationships with members and identifying new members each class, while delivering on the Member Experience, • Executing the Rumble Sales Process that includes lead generation, prospect follow-up and member enrollment, • Conducting studio tours while establishing a relationship, targeting each individual's needs and fitness goals, • Presenting alternative sales options and packages to prospective and current members, • Participating in special events including Grand Openings, outdoor fairs and markets, sporting and community events, to name a few, • Continually developing your selling skills, • Work with Team Members to maintain a pristine Studio in every respect, • Other duties as assignedYou will earn:, • A competitive base salary, • Commissions on new memberships and retail merchandise sales, • Opportunity for growth within the studio and territory sales organization and management, • Complimentary Rumble membershipCompany Overview Rumble Boxing was founded in January 2017 as a group fitness concept in the heart of Chelsea in NYC. Since then, Rumble has delivered the preeminent boxing-inspired fitness experience. Rumble is an inclusive, exciting brand that offers a 45-minute, 10 round, full body cardio and strength workout crafted around specially designed water-filled teardrop-shaped boxing bags and resistance training equipment. Rumble offers a high intensity fitness experience for all ages, body types and fitness levels. Each class is fueled with amazing, custom music playlists in our state-of-the-art studio, delivering an exhilarating experience that goes far beyond a great cardio fitness workout. Over the next several months, Rumble will be opening new locations all across the country. Join us in building the best Rumble team anywhere... right here in Plainview NY. Throw your hat in the ring!

Job DescriptionHealth, Wellness and Fitness Professionals Compensation / Perks: • $16.50 per hour, • High-energy atmosphere, • Career growth opportunities Who are we? • Stretch Zone provides clients with Flex-ability for Life by using a proprietary stretching method and a patented stabilization system., • Stretch Zone seeks to improve client health and wellness., • Stretch Zone facilities offer a welcoming environment, knowledgeable staff, and comfortable equipment, all of which allow clients to relax and fully benefit from our methods., • The lead customer service contact for all clients and prospects. Essential to the day-to-day operations of the store., • Monitors client sessions to ensure appointments run on time., • Helps promote current client renewals and is directly responsible for the acquisition of new prospects via telephone and text inquiries., • Helps the team clean and maintain the store.

Job DescriptionProject Team Leader Perks: • Online Mobile Courses, • Flexible Scheduling, • Paid Training for Career Advancement, • Opportunity to Help People in Times of Need Job Position Description: With a One Team mentality, manage and complete jobs according to PuroClean processes per workorder. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities: • Managing Customer Satisfaction and representing the brand, • Effectively perform all aspects of the production processes, • Continued development of production skills and expertise, • Financial asset and equipment management, • Following all uniform and policy guidelines in line with the Brand Identity Guide, • Always leaving jobsites with a clean and orderly appearance, • Coaching and training of production staff technicians, • Preventative maintenance on vehicles, equipment and oversight of facility maintenance, • Willingness for continued learning and growth, ability to lead and coach your teammates, • Attention to details in organization, cleanliness and care for facility, assets and equipment, • Aptitude with record keeping, recording information and communicating the message, • Awareness and respect for safety, using care are caution with teammates and customers, • Strength with multitasking and handling deadlines, organizational and leadership skills, • Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

Job Description Assistant Produce Manager Company Overview At NetCost Market, we pride ourselves on offering fresh, high-quality products, exceptional value, and an outstanding shopping experience. As part of our team, you will help us uphold these standards and contribute to the continued growth of our stores. Position Summary The Assistant Produce Manager is responsible for supporting the daily operations of the produce department, ensuring all products are fresh, properly rotated, and attractively displayed. This role requires prior experience in produce, strong organizational skills, and the ability to lead and train team members effectively. Compensation * Training period: $20/hour * Upon successful completion of training: $70,000 annually (salary position) Job Duties and Responsibilities * Ensure all produce products and case displays are fully stocked, fresh, and presented attractively. * Receive deliveries and follow company protocol for rotation, stocking, and quality control. * Display fruits and vegetables to create an impression of abundance and quality while maintaining proper storage conditions. * Accurately label items with price tags or signage; report discrepancies to management. * Maintain close communication with vendors regarding product orders and availability. * Assist in ordering, stocking, and merchandising produce items. * Ensure compliance with sanitation and food safety standards at all times. * Provide excellent customer service, resolving customer inquiries and concerns quickly and professionally. * Train and develop department associates in all areas, including stocking, merchandising, sales, and service. * Maintain a clean, neat, organized, and safe work environment. * Utilize and maintain equipment as required by the department. * Inform the Store Manager of any customer concerns, employee matters, or operational issues. * Perform other duties as assigned. * The company reserves the right to transfer employees at any time for business needs. Preferred Qualifications * High school diploma or equivalent. * Prior experience in produce department operations required. * Strong knowledge of produce handling, storage, and merchandising. * Ability to interpret and follow instructions, solve problems, and adapt to changing needs. * Strong attention to detail and organizational skills. * Ability to work well with others as part of a team. * Must be able to lift up to 50 lbs. * A passion for fresh food and serving people.

Job Description We are Universe Home Services, a proud local business serving homeowners across Nassau and Suffolk counties with expert HVAC, Plumbing and Electrical solutions. Located in Farmingdale. Now Hiring: Full Time Residential HVAC Service Technician. All shifts: 8:00am - 4:00pm & 2:00pm - 10:00pm. Monday - Friday - Weekends and Nights available! You will play a key role in providing top-notch services to ensure that our customers' homes are safe, and energy efficient. Join us in making homes across Long Island better, safer, and more comfortable for everyone. You will take the lead in troubleshooting and repair efforts, identifying and diagnosing HVAC issues on residential and commercial units. Handles warranty services efficiently and responds promptly to perform emergency repairs. What you Will do: • Diagnose and repair HVAC units., • Perform HVAC Service, repairs, and maintenance for residential clients., • Provides on the best solution for the customer., • Collaborate with the team to ensure projects are completed efficiently., • Maintain communication with dispatch, your manager, parts, and installation teams., • 4-5 years of experience in related field., • Hight School Diploma or equivalent, • Valid Driver's license., • Knowledge of HVAC codes and proper application; knowledge of proper electrical and HVAC safety., • Must have strong math skills., • Knowledge of Gas systems and appliances., • Ability to work independently and as part of a team, • Ability to develop heating, ventilating, and air conditioning system modification plans., • Performs preventive maintenance on Gas heating systems, and associated equipment., • Ability to explain technical information to customers., • Ability to effectively communicate information and respond to customer questions., • Strong listening and communication skills., • Teamwork oriented., • Ability to thrive in a fast-paced, customer-focused work environment., • Ability to read and understand documents such as policy manuals, safety rules, and procedure manuals. Why you'll love Universe Home Services: We offer a competitive salary plus a great benefits package including: • Medical, Dental, and Vision., • 401(k) Match, • PTO and paid holidays, • STD, LTD, Life, and AD&D insurance., • Referral program Who We are: Universe Home Services has been in business for 70 years (and counting), helping homeowners with their HVAC, Plumbing and Electrical needs. We are consistently growing in terms of services, employees, and customers and with that growth we have maintained valued employees for over 20 years! Universe Home Services is an equal opportunity employer. We bring unique talents together to build something special.

Job Description Calling All Hardworking HVAC Pros: Join Our Industry Leading Crew! Are you ready to roll up your sleeves and join a team that's all about your growth and success? We're not just about the job – we're about building careers that last. We're proud to be a company that values good old-fashioned hard work and the satisfaction of a job well done. We work hard but we have FUN too! Success in this role of Lead HVAC Installer looks like overseeing the installation of generators, gas lines, and HVAC units in residential settings. Your role extends to designing and installing advanced HVAC equipment, ductwork, and piping for optimal performance and efficiency, ensuring homes reach new levels of comfort. What Can We Do for You? • Competitive Compensation ranging between $25 - $32/hour!, • Stable work environment where your growth is encouraged and supported., • Continuous and extensive training and development opportunities., • Medical, dental, and vision insurance, • Long-term disability and company-paid life insurance., • 401K plan with company match., • PTO and paid holidays., • Company Provided vehicle, phone, and tablet. Responsibilities for the Lead HVAC Installer: • Install, maintain, and repair refrigeration, heating, and air conditioning systems., • Capable of independently performing the entire installation process to collaborate with team members to make sure the job is done efficiently with no callbacks., • Ensure efficient material usage and maintain sufficient equipment stock., • Collect payment or payment details from customers for services rendered., • Maintain company vehicle and equipment, ensuring cleanliness and proper functioning., • Prepare invoices, daily route sheets, and weekly reports as necessary., • Maintain accurate logs of all work performed., • Ensure our reputation for superior service is maintained during all interactions with customers., • Fulfill additional responsibilities as required, including cross-training in various roles. Requirements for the Lead HVAC Installer: • Minimum of 3-5 years of Residential HVAC Installation experience., • Experience with leading a 2+man crew., • EPA Universal Certification., • Sheet Metal license in MA highly preferred., • A clean and safe driving record with valid state driver’s license., • Exceptional customer communication skills., • A team player who thrives in both collaborative and independent settings., • An enthusiastic and positive individual eager to embrace challenges., • Physically able to work on HVAC units - Must be able to lift 50 pounds at a time., • Prolonged periods of standing, kneeling, crawling, or climbing ladders., • Ability to work outside; exposed to heat and cold. If you're passionate about being part of a dynamic team that's shaping the future of HVAC services, then we want to hear from you! Don't miss this opportunity to join an industry-leading legacy. Apply now and let's take your HVAC career to new heights together! We are committed to creating a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, gender, veteran status, disability, or other protected category. A pre-employment background check and drug test are required to be considered for this position. Powered by JazzHR c1MSeDEI63

Job DescriptionDescription: Simply Set is part of a family-owned wholesale grower specializing in a variety of seasonal product offerings, including annuals, perennials and vegetables. We supply large retailers who sell the product in sizable quantities. Our emphasis is on providing high quality plant material along with superior customer service! We are looking for a Team Lead to supervise and direct a team of merchandisers at retail level, throughout our stores. Plant knowledge is helpful to this position. The right candidate will be skilled at multi-tasking, prioritizing and solving problems. Requirements: Supervisory Responsibilities: • Recruit, interview, hire, and train Seasonal Merchandisers in your market., • Oversees the daily workflow of the Market., • Handles discipline and termination of employees in accordance with company policy., • Will be working in Walmart garden centers., • Cover 5-10 stores within the territory, • Help merchandisers set stores, interact with vendors, customers and store personnel., • Merchandise live plants., • Travel between stores. Essential Duties: • Train and assist team to:, • Execute retail merchandising tasks including product placement, display and signage, • Train store associates on correct watering practices., • Implement retail schematics and merchandising materials as assigned, • Ensure merchandising is done to the standard set by Walmart, • Train retailers to perform scheduled tasks, • Ability to lift up to 25 lbs., • Take photos of displays and upload to OneDrive, • Effectively meet company and client objectives, • Interact and communicate effectively with store management, associates & suppliers, • Provide exceptional customer service, • Strictly adhere to weekly hour budget provided, • Visit every store each week, • Work with merchandisers in store on a regular basis (possible documentation), • Constant communication with Regional Manager via email, text, call., • Report issues immediately to Regional Manager, • Submit schedules for yourself and merchandisers to Regional Manager by Friday evening of previous week, communicate any changes to Regional Manager, • Saturday hours required, April through October. May be required to work holidays in peak season., • Time off must be approved by Regional Manager Qualifications: • Excellent verbal and written communication skills, • Excellent interpersonal and customer service skills, • Excellent attention to detail, • Strong leadership skills, • Enjoy working outside with annual and perennial flowers, • Plant knowledge a plus, • Must be able to work in all types of weather conditions, • Must possess a smart phone, • Driver license and reliable transportation required, • Compensation: $18.50-24.50 per hour, • Health and Dental Insurance, • EAP, • SPTO, • 401(K)

Job DescriptionSalary: $65,000 - $70,000 Position: Senior IT Technician, Healthcare Setting, Full-Time Onsite (Great Neck, NY with local travel) Your Next Big Move Starts Here Our client a growing healthcare organization launching a new IT services team is looking for a Senior IT Technician ready to make an impact from the ground up. If youre passionate about technology, enjoy hands-on support, and want to be part of building something new, this is your opportunity to shine. What Youll Be Doing Heres a peek at your day-to-day: Serve as a key member of the new IT Services team, delivering Tier 1/Tier 2 support from the corporate office and at over 20 clinic locations Manage and maintain inventory of all IT equipment including PCs, laptops, printers, monitors, and cell phones Provide end-user support onsite and remotely using O365 tools, Teams, and Microsoft applications Troubleshoot and resolve hardware and network issues, including password resets, malware implementation, and Azure alerts Lead or assist in training sessions for new tech rollouts, application updates, and best practice use of SharePoint, Teams, and Outlook Act as a liaison between IT and operations, escalating complex issues and documenting all work performed What You Bring to the Table Youre a great fit if you have: 5+ years of hands-on experience as an IT Technician supporting end users Strong background with PCs, laptops, printers, and network troubleshooting 2+ years administering Microsoft tools like Outlook, SharePoint, and Teams Excellent communication skills for writing user-friendly technical documentation A positive attitude and the ability to work independently and self-direct in a fast-paced environment About Our Client Our client is a mission-driven healthcare group known for expanding quality primary care across New York. With a brand-new IT services initiative, theyre investing in scalable infrastructure and are committed to secure, efficient tech support. Qualifications Bachelors degree in Information Technology or related field 5+ years supporting a Windows-based IT environment Experience with Azure cloud and Microsoft 365 tools Strong documentation and customer service skills Who We Are Lloyd has been connecting amazing people with incredible companies for over 50 years. We dont just match skills we match ambition, personality, and goals. When you work with Lloyd, you get a career advocate in your corner. Ready to Level Up? Dont wait hit APPLY NOW. Lets make your next career move your best one yet.

Job DescriptionJoin Our Team at Merrick Jeep! Merrick Jeep, a proud member of the VIP Automotive Group of Long Island, is renowned for its exceptional leadership and customer-focused culture. We offer a professional work environment, continuous training, and the opportunity to grow within one of Long Island's most successful automotive groups. At VIP, our purpose is to deliver exceptional value and memorable experiences for every customer. Our mission is to lead the automotive sales and service industry by empowering our team members to provide outstanding service. Enjoy a positive workplace with opportunities for career growth, advancement, and professional development. ???? Learn more about VIP Automotive Group Position: Automotive Receptionist * Employment Type: Full-Time * Schedule: Monday - Friday with weekend availability open schedule during showroom hours * Pay: $18.00 - $20.00 per hour based on experience Job Responsibilities: * Greet showroom customers, assess their needs, and determine the purpose of their visit. * Input customer demographic information into the dealership's sales control system. * Provide brochures and relevant information to customers. * Address basic inquiries and direct complex questions to appropriate team members. * Guide customers to the correct department and notify the appropriate salesperson. * Manage incoming calls as the telephone operator. * Provide clerical support when needed. * Maintain a polished, professional appearance. * Perform vehicle stocking in CDK. * Create key tags and ensure accurate key management. Qualifications: To excel in this role, candidates should confidently perform all essential duties. Strong communication, customer service, and organizational skills are necessary. Reasonable accommodations will be made for qualified individuals with disabilities. * Proven experience as a receptionist, administrative assistant, or in a similar customer-facing role. * Strong verbal and written communication skills. * Excellent customer service and interpersonal skills. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills. * Ability to manage a multi-line phone system. * Strong organizational and time management abilities. * Attention to detail and problem-solving skills. * Ability to multitask and prioritize tasks in a fast-paced environment. * Professional appearance and demeanor. * Experience with administrative support duties such as scheduling, data entry, and filing. * Familiarity with office equipment such as printers, copiers, and scanners. Benefits We Offer: * Medical and Dental Insurance * 401(k) Retirement Plan * Employee Discounts on Vehicles, Parts, and Services * Paid Time Off * Supplemental Benefits (Short-Term & Long-Term Disability, Supplemental Life Insurance) * Employee Recognition Programs * Career Advancement Opportunities * Professional Development Assistance

Job DescriptionBenefits: • Employee discounts, • Competitive base hourly rate, • 2 + shifts per week, • Huge opportunities for growth within the studios including additional sales and management positions, • Free unlimited membership to Pure Barre, • Employee Retail DiscountsPT, Mon-Sun, Min of 2 shifts per week, Flexible shift between 5:30am-8pm, Hourly + Commission & Monthly Bonus, Free Gym Membership, Discount on Merchandise. Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation, and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best self! Pure Barre is a community-centered around fitness. We are currently expanding our team at Pure Barre and seeking a qualified Sales Representative that is focused on driving sales and service excellence to expand our Pure Barre community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Representative also assists with retaining and providing unmated customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. RESPONSIBILITIES: • Execute sales process of lead generation, follow up, and close, • Conduct tours of the facility while establishing a relationship and targeting individuals goals and needs, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club, • Assumes responsibility for developing selling skills, • Follow up & follow-through activities with prospective clients, • Take pictures for social media platforms, • Light cleaning of the retail area, studio, and restroomsREQUIREMENTS:, • Excellent sales, communication, and customer service skills required, • Goal-oriented with an ability to achieve sales in memberships, retail, and private training, • Self-motivated and take initiative, • Ability to learn and use the ClubReady software system through training as well as other proficient computer skills, • Must have excellent communication skills via in person, phone, and email, • Strong organizational and multi-tasking skills, • Must have Sales Experience minimum of 1yr. preferably within fitness realm, • Must be available to work weekday mornings

Job DescriptionOur client is looking for a dynamic and experienced Charter Flights Director to lead the Charter Division of their private aviation helicopter company. Reporting directly to the CEO, the ideal candidate will be responsible for driving charter sales growth, ensuring operational excellence, and delivering exemplary customer service to high-end clientele. This pivotal role involves strategic planning, business development, and collaboration with multiple departments to provide exceptional air travel experiences while ensuring compliance with FAA regulations and company policies. Responsibilities: • Manage and coordinate helicopter charter sales, including quoting, booking, and scheduling., • Develop business strategies to increase profitability, optimize the fleet, and expand geographic destinations., • Provide exceptional service to high-net-worth individuals and corporations with personalized itineraries., • Drive sales growth through marketing initiatives and client engagements., • Collaborate with pilots, ground crew, and maintenance teams to ensure safe and on-time flight operations., • Maintain up-to-date knowledge of FAA regulations and oversee safety and compliance protocols., • Bachelor’s degree in aviation management, business administration, or related field., • Minimum of 3 years of experience in charter sales within a Part 135 helicopter operation., • Strong organizational skills and ability to manage multiple tasks effectively., • Excellent communication and interpersonal skills focused on delivering outstanding customer service., • Proficiency in MS Suite; aviation software experience is a plus., • Background in luxury helicopter charter sales or hospitality catering to high-end clientele., • Certification or training in aviation safety and compliance.Join us and enjoy a competitive salary, bonus incentives for meeting targets, and a comprehensive benefits package including 401k, medical, dental, and vision coverage. Take the lead in shaping the future of our Charter Division and delivering unparalleled air travel experiences. Apply now to be part of our innovative and exciting team!

Job Description Summary/objective The Sales Operations Specialist supports the sales team by streamlining processes, managing tools and data, and ensuring smooth execution of sales activities. This role is responsible for sales data analysis, CRM management, reporting, and process optimization, enabling the sales team to focus on revenue-generating activities. Essential functions • Provide primary support to the sales team to ensure efficient operations and streamlined sales processes., • Maintain and improve sales processes, workflows, and documentation to ensure consistency and efficiency., • Identify bottlenecks and propose solutions to improve conversion rates and sales productivity., • Prepare, review, and manage of all documentation, including but not limited to, leases, rental agreements, acceptance documents, and purchase orders., • Manage fleet assets within Fortbrand’s operating systems, • Maintain accurate contract and asset statuses within the ERP system to facilitate accurate reporting, • Resolve client service issues related to lease documentation and vendor payment status., • Serve as the administrator for CRM and other Fortbrand systems; regularly audit CRM data for accuracy and completeness., • Coordinate with Marketing, Finance, and Operations to ensure alignment on lead management, order processing, and revenue tracking., • Troobleshoot and implement technical solutions for sales tools. Competencies (Knowledge, Skills and Abilities) · Excellent verbal and written communication skills. · Excellent interpersonal and customer service skills. · Excellent organizational skills and attention to detail. · Extensive knowledge of contract principles and procedures · Excellent time management skills with a proven ability to meet deadlines. · Strong analytical and problem-solving skills. · Ability to function well in a high-paced environment. · Proficient with Microsoft Office Suite, DocuSign or related software. · Knowledge of aviation or automotive parts and systems Work environment · Working in an office environment. Preferred education and experience · High school diploma or equivalent. · At least two years related experience required. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Company DescriptionSince 1983 Fortbrand Services has been providing rentals, leases, and sales of new and used airport equipment to Airlines, Airports, Ground Handlers, De-icing Companies, FBO’s, MRO’s, Into-Plane Fuelers, and Catering Companies. Specializing in two subtypes of airport equipment, Ground Support Equipment and Airfield Maintenance Equipment, Fortbrand Services is your turnkey solutions provider to obtaining and paying for the equipment you need to run your operation today.Since 1983 Fortbrand Services has been providing rentals, leases, and sales of new and used airport equipment to Airlines, Airports, Ground Handlers, De-icing Companies, FBO’s, MRO’s, Into-Plane Fuelers, and Catering Companies.\r\n\r\nSpecializing in two subtypes of airport equipment, Ground Support Equipment and Airfield Maintenance Equipment, Fortbrand Services is your turnkey solutions provider to obtaining and paying for the equipment you need to run your operation today.

Job Description About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary As the Vice President of Customer Experience, you will lead and manage all aspects of customer relationships and business operations to ensure excellence, efficiency, growth, and retention. You will oversee people, resources, service delivery, and foster a culture of hospitality while analyzing systems and results to drive continuous improvement. Key Responsibilities • Drive results across client growth, retention, satisfaction, people leadership, financial performance, retail and marketing programs, and executive team participation., • Lead the business to achieve high performance as measured by company scorecards., • Build strong relationships across all levels of the organization., • Identify client needs and maintain a high level of emotional intelligence., • Communicate account progress and new company initiatives to clients., • Conduct and monitor customer, client, and associate satisfaction surveys., • Visit client sites and facilities regularly., • Deliver corporate communications and priorities to regional teams and clients., • Build and lead a high-performing, results-driven team., • Cultivate a people-focused culture emphasizing growth and development., • Ensure corrective actions are taken at client sites not meeting satisfaction standards., • Develop and monitor accurate budgets and forecasts., • Ensure financial performance aligns with client expectations., • Support the sales process, including site surveys, presentations, negotiations, and contract approvals., • Oversee operations team performance at customer sites., • Ensure annual audits are conducted, including financial, contractual, customer satisfaction, sanitation, food safety, and HR compliance.Preferred Qualifications, • Bachelor’s degree or equivalent professional experience., • 10–15 years of upscale food service experience, including 8+ years in management., • Proven experience in personnel management, including hiring, supervision, evaluation, development, and succession planning., • Ability to multitask and stay focused in a fast-paced environment., • Strong business acumen with the ability to make decisions based on financial data., • Knowledge of HACCP controls and proper food storage/use., • Proficiency in Microsoft Office (Word, Excel, PowerPoint)., • ServSafe or Department of Health certification is a plus., • Ability to interpret financials, business records, and statistical reports. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1467966 Canteen

Job DescriptionPosition Description: We are seeking a highly motivated and client-focused Account Manager to join our team at Day & Nite. The ideal candidate will serve as a strategic partner to our contracted clients, ensuring retention, account growth, and satisfaction through exceptional service and strategic relationship management. This role requires strong communication, problem-solving, and presentation skills, along with the ability to work independently in a fast-paced environment. The Account Manager will also play a key role in educating clients on our proprietary technologies and ensuring all account information remains accurate and up to date. Key Responsibilities \tMaintain client retention of 98% through proactive relationship management and exceptional customer service. \tAchieve organic account growth of 20% by identifying upselling and cross-selling opportunities. \tMonitor and maintain client accounts to ensure payments remain within 80% or greater compliance with payment terms. \tEducate and train clients on Day & Nites proprietary technologies, including the DNAS Connect Mobile App and FMAnywhere online platform. \tEnsure all client records are complete, accurate, and updated with the most current information. \tConduct Quarterly and Annual Business Review presentations to highlight account performance, opportunities, and recommendations. \tBuild strong, long-lasting relationships with contract clients, acting as the primary point of contact. \tConfidently host and lead meetings with clients both virtually and in person. Required Skills & Qualifications \tExceptional problem-solving skills with the ability to resolve challenges effectively. \tStrong listening and critical thinking skills to understand client needs and propose solutions. \tAbility to perform under pressure while maintaining a professional, client-first approach. \tExcellent presentation skills with the confidence to present to executive-level stakeholders. \tStrong organizational skills with a focus on detail, accuracy, and follow-through. \tAbility to thrive in a fast-paced environment and adapt quickly to changing priorities. \tSelf-driven and able to work independently without micromanagement. Why Join Us? At Day & Nite, youll be part of a forward-thinking organization dedicated to innovation, client success, and professional growth. We invest in our people and our technology to ensure our clients receive the best service in the industry. If you are looking for a rewarding opportunity where you can build lasting client relationships and make a measurable impact, wed love to hear from you. $25.00 - $30.00 Hourly