Multi-Line Representative - State Farm Agent Team Member
14 days ago
Ithaca
Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & development Nick Romo State Farm Agency Ithaca, New York 17850 Be the go-to expert. Solve problems. Protect what matters. At Nick Romo State Farm, customers rely on us for more than a policythey rely on us for guidance. As a Multiline Representative, youll be the person who understands the full picture of a customers needs and helps connect the dots across multiple lines of coverage. This role is ideal for someone who enjoys variety, thrives on problem-solving, and wants to build a career by becoming knowledgeable across auto, home, life, and health productswithout being boxed into one lane. This Role Is a Strong Fit If You: • Stay calm and solution-focused when customers are dealing with unexpected situations, • Enjoy learning and explaining how different types of coverage work together, • Build trust through clear communication and follow-through, • Prefer consultative conversations over scripted sales pitches, • Are motivated by growth, skill-building, and becoming a subject-matter resource What Youll Do Day to Day: • Serve as a primary point of contact for customers with questions across multiple product lines, • Review accounts to ensure coverage is aligned as customers needs change, • Identify gaps or opportunities where additional protection may be beneficial, • Support policy changes, renewals, billing questions, and claims follow-up, • Document activity accurately to ensure continuity and compliance, • Participate in office initiatives that improve customer experience and retention What You Bring to the Team: • Strong communication skills and the ability to explain complex topics simply, • Curiosity and willingness to learn multiple insurance products, • Organization, attention to detail, and follow-through, • Comfort managing multiple types of customer requests in a fast-paced environment, • Previous insurance, customer service, or sales experience preferred, • Property & Casualty and Life & Health licenses (or willingness to obtain with agency support) Why This Role Stands Apart at Nick Romo State Farm: • Exposure to multiple lines, not just one product or function, • A path to becoming a trusted advisor rather than a transactional rep, • Paid licensing and ongoing training, • Competitive compensation with performance incentives, • A collaborative, team-first office culture If you want a role that builds deep insurance knowledge while making a real impact for customers, apply today to join Nick Romo State Farm. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.