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This position is Onsite. Our office is located at 43 New Scotland Ave, Albany, NY 12208, Albany Medical Center. Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:30 am - 5:00 pm, with ability to work 1-2 weekend shifts per month. It may be necessary, given the business need, to work occasional overtime. This will be on the job training, and the training hours will be during normal business hours. Primary Responsibilities: • Interview patients in a hospital setting and work effectively with hospital personnel to assist patients with obtaining maximum benefit coverage, • Complete applications for state and federal programs, • Review medical records and take all necessary actions to expedite benefit approval, • Adhere to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII) and Personnel Transaction Identifier (PTI), • Maintain ongoing communication with government agencies regarding the status of claims, • Provide updates and assistance to hospital personnel and other Optum staff as needed, • Maintain documentation of status of claims and client contract on Optum and / OR hospital computer systems, • Determine when to use a Federal, State OR Local program application based upon medical definition of disability as it relates to body systems and to functions of daily living, and information contained in medical records., • Willing to work in a fast-paced hospital OR healthcare environment You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED OR equivalent experience, • Must be 18 years of age OR older, • 1+ years of customer service experience, • Experience working in a group OR office space setting, • Experience with Microsoft Office products, • Ability to work onsite at 43 New Scotland Ave, Albany, NY 12208, Albany Medical Center, • Ability to work full time Monday - Friday, with the flexibility to work any of our shift schedules during our normal business hours of 8:30 am - 5:00 pm, with ability to work 1-2 weekend shifts per month. It may be necessary, given the business need, to work occasional overtime. Preferred Requirements: • Knowledge of federal and state programs that will benefit coverage for clients, • 1+ years of Customer Service experience within a hospital OR healthcare environment, • Knowledge of medical terminology, • Experience communicating with patients & staff with various educational & socio-economic backgrounds, • Bilingual - English / Spanish, • EPIC experience Soft Skills: • Excellent organizational skills, • Strong communication skills Physical and Work Environment: • General office demands, • Prolonged periods of standing and walking in hospital facilities, • Adherence to facility masking requirements at all times Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Job Description At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store., • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business., • Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service., • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner., • Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program., • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines., • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations., • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager., • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities., • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided., • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked., • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order., • Ensure Omni-Channel orders are fulfilled and shipped daily., • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager., • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties., • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor., • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines., • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager., • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists., • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines., • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date., • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager., • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct., • Adhere to all opening and closing procedures. QUALIFICATIONS* • Must provide proof of identity and eligibility to legally work in the United States., • Must be at least 18 years old., • High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred., • At least 6 months of retail management experience preferred., • At least 2 years of retail sales, guest service, and/or management experience preferred., • Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES • Possess an outgoing and welcoming personality with strong people skills., • Provide genuine and individualized assistance to every guest during every visit., • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred., • Achieve objectives in a fast-paced, rapidly changing environment., • Work independently and within a team to perform all tasks as assigned and in a timely manner., • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace., • Operate Point-of-Sale (POS) computer system., • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills., • Complete required paperwork properly., • Carry out instructions furnished in written, oral or diagram form., • Execute financial tasks in strict accordance with company policy., • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability., • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver., • Be reliable and trustworthy; always use good judgment., • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day., • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills., • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. *Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose. Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay Range: $18.75-$22.75

Job Description Key Responsibilities: • Maintaining the daily production schedule, • Assist in overseeing the daily Production operations of our crews., • Help delegate job assignments to team members and personnel., • Assist in communicating with crews when problems arise., • Communicate with customers as needed., • Inspect all materials and equipment going out., • Adhere to all safety policies and procedures., • Assist in monitoring inventory. Preferred Qualifications: • Computer skills in Microsoft (Excel, Word, Outlook, etc.), • Ability to think independently and plan ahead, • Able to work well with others, • Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions., • Proficient in written and verbal English skills., • Being able to speak Spanish is a plus., • Have a valid driver's license Physical demands: This role involves frequent standing, walking, bending, and occasional climbing, as well as lifting up to 50 lbs regularly and up to 75 lbs with assistance. Work may include pushing or pulling equipment, using tools, and operating a computer. Occasional driving to job sites is required, and exposure to dust, noise, and varying weather conditions is common. Proper PPE will be provided, and reasonable accommodations are available for qualified individuals. Benefits: Company truck Bonus incentive • Medical, dental, and vision coverage, • Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance), • Company Paid Life Insurance, • 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching, • Longevity Stock Program, • IBP Foundation, • Scholarship opportunities, • Employee Financial Assistance Program, • Paid vacation and holidays, • Opportunities for growth and advancement Builders Installed Products Albany is a proud member of the Installed Building Products (IBP) family of companies. We take great pride in our commitment to delivering exceptional customer service, which has contributed to our high customer satisfaction ratings. This success is a direct result of our dedication to quality work and dependability. We are always looking for hard-working individuals who share our mission of helping our customers and contributing to the continued success of Builders. Our people are our most valuable asset, and if you consider yourself a leader in this industry, we want to hear from you. Explore your next career opportunity and become a part of the Builders Installed Products Albany team! EEO Statement We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Warehouse Janitorial Lead Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent openings for a Warehouse Janitorial Lead to join our Warehouse Cleaning/Janitorial crew. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you! What are you waiting for, APPLY TODAY and join the KBS Crew! Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. Work Schedule: Days/nights vary, including weekends Shifts Available: WED-SUN 6am-7pm Starting Pay: $16.96 per hour As a Warehouse Janitorial Lead, the following duties and responsibilities will be a part of this opportunity but are not limited to them: • Ability to lead a team in a complex task-oriented janitorial operation environment., • Provides direct support to the Maintenance Operations Center Team and KBS Field Operations Team by responding efficiently, timely and accurately to all escalations., • Cleans rooms, hallways, restrooms, locker rooms, offices, stairways, breakrooms, and other working areas as needed., • Follows Janitorial Supervisor Task Process Flowchart, • Familiar with supporting callouts by directly working or splitting up shifts amongst the team and shift lead by successfully covering daily operations schedules., • Delivers feedback on ongoing activities committing to timely escalation reporting procedures to the KBS Management Team Requirements: • Experience in janitorial operations and distribution center environments strongly preferred., • 4+ years in a Lead/Supervisory role, • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required), • Ability to follow OSHA requirements, safety guidelines, and forklift instructions., • Customer Service-oriented, friendly, and positive demeanor can motivate team members and support customer requests in an orderly and timely manner., • KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks. What's In It for You? As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more! • Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video., • Life Insurance, • Supplemental Health Insurance (E.G., Accident), • 401k plan with a match, • Paid and Unpaid Time Off, • Quick Pay – voluntary benefit offered to both full-time and part-time KBS employees who are paid hourly via direct deposit. Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day., • Pet Insurance, • PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics, • Progressive Pay is available at select site locations, though it is not offered at every location. Employees will receive a $.50 increase after the first 90 days, and another $.30 increase after completing 180 days. Check today if this is available to you. KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Job Description Department: Business Office Reports To: Director of Patient Services FLSA Status: FT hourly non-exempt Location: Marquis Certified Home Health Agency (CHHA), New York State POSITION SUMMARY: The Medical Receptionist is responsible for providing professional and courteous front-desk support for Marquis Certified Home Care. This includes greeting patients, families, and visitors, managing incoming calls, scheduling, maintaining accurate records, and supporting clinical and administrative operations to ensure efficient office workflow. The receptionist serves as the first point of contact and represents the agency with a high level of customer service and confidentiality. POSITION RESPONSIBILITIES: Greet and assist clients, caregivers, and visitors with professionalism and warmth Answer and direct phone calls in a timely manner Manage scheduling, client files, and data entry Support the coordination of caregiver assignments Maintain confidentiality and accuracy in all records Provide administrative support to the office team as needed Core Competencies Customer Service and Communication Attention to Detail and Accuracy Dependability and Punctuality Confidentiality and Ethical Conduct Teamwork and Collaboration Adaptability and Initiative Requirements: Previous experience in a healthcare or homecare setting (required) Strong communication and customer service skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to multitask and stay organized in a fast-paced environment Bilingual (English/Spanish) a plus, but not required Work Schedule Full-time position: Monday through Friday, 8:00 a.m. to 4:30 p.m. Occasional flexibility may be required based on office or patient care needs.

Job DescriptionBilingual Administrative Assistant/ CSRAlbany, NYFusco Personnel is actively recruiting for a Bilingual Administrative Assistant to join our well-respected client in Albany, NY. The ideal candidate will be bilingual in English and Spanish and have strong customer service skills. This is a full-time temporary opportunity. Please apply today if interested!Duties & Responsibilities • Answering English/Spanish calls on the hotline, • Process program applications, • Data entry and handling confidentiality information, • Provide reliable administrative support by assisting with data entry, documentation, handling confidential information, and office tasks as needed., • Maintain accurate, up-to-date records in line with company standards and protocols.Minimum Qualifications, • Proven customer service experience with friendly and professional phone presence., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Comfortable with technology—especially CRM systems, • Bilingual- English/SpanishPay Rate: $20.00- $23.00/hourFusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Job Description We are looking for an organized and dependable Office Manager to support daily operations for a mission-driven nonprofit advocacy center in the Capital Region. This role combines office administration, event and program coordination, and oversight of workplace logistics to help the organization operate efficiently. This contract opportunity with permanent potential is ideal for someone who is proactive, adaptable, and passionate about supporting meaningful programs and services that make a difference in the community. The organization is committed to fostering an inclusive and welcoming environment and provides advocacy, support, and resources for the LGBTQ+ community. Candidates should be comfortable working with people from diverse backgrounds and enjoy contributing to a collaborative, mission-focused team. Responsibilities: • Manage office records, calendars, contact lists, databases, and filing systems to ensure information remains accurate and accessible., • Coordinate internal meetings, staff trainings, and other organizational activities by arranging schedules and related logistics., • Monitor office supply levels, place orders, and maintain inventory of materials needed for daily operations., • Oversee the basic working condition of office equipment and work with technical support or service providers to resolve issues., • Provide administrative and logistical assistance for programs, community outreach efforts, and special events., • Prepare, organize, and distribute communication materials such as flyers, newsletters, and mailed outreach pieces., • Support testing initiatives and Project Sano activities through materials preparation and basic participant intake assistance., • Compile program documentation, maintain organized data records, and submit monthly reporting materials in partnership with program staff., • Guide facility operations by coordinating repairs, tracking building concerns, and working with outside vendors for cleaning, pest control, and maintenance services., • Supervise seasonal staff, interns, and volunteers while assisting with onboarding, orientation, and task assignments. Please contact Mary Christman or Gabrielle Maisonet to learn more about this exciting opportunity! The benefits are just the icing on the cake! We look forward to connecting with you. Thanks! • High school diploma required; an associate’s or bachelor’s degree is preferred., • At least 2 years of experience in office management, administrative support, or program coordination., • Strong organizational skills with the ability to manage multiple priorities and work independently., • Proficiency with Microsoft Office Suite and cloud-based tools for scheduling, document storage, and file management., • Effective written and verbal communication skills with a strong customer service approach., • Experience handling front desk or receptionist responsibilities and supporting general office operations., • Familiarity with accounts payable processes and office purchasing is a plus., • Background in nonprofit, human services, facilities coordination, or Spanish language communication is preferred.

Job Description Office Manager In Our Own Voices, Inc. (IOOV) Albany, NY Full-Time | Non-Exempt On-Site Reports To: Chief Executive Officer (CEO) & Chief Operations Officer (COO) About In Our Own Voices, Inc. (IOOV) In Our Own Voices, Inc. (IOOV) is a Black-led, LGBTQ+ people-of-color–centered nonprofit organization based in Albany, NY. IOOV is dedicated to advancing the health, safety, and empowerment of LGBTQ+ communities of color through culturally affirming programs, advocacy, and community-building. Position Summary The Office Manager plays a vital role in ensuring the smooth, efficient, and welcoming day-to-day operations of IOOV. This position combines office administration, program and event support, and facilities oversight across IOOV’s three organizational buildings. Approximately 40% of this role focuses on administrative and facilities management, while 60% supports program operations and community events. The Office Manager directly supervises the Maintenance Manager and serves as a central point of coordination for staff, volunteers, vendors, and visitors. Essential Duties & Responsibilities Administrative & Office Management Manage front desk operations, including greeting visitors, answering phones, and responding to general inquiries Maintain and update organizational records such as calendars, mailing lists, databases, and filing systems (digital and paper) Coordinate schedules for internal meetings, trainings, and organizational activities Order, track, and maintain inventory of office supplies and materials Ensure basic functionality of office equipment and coordinate with IT or technical support as needed Program & Event Support Provide logistical and administrative support for programs, community outreach activities, and events Assist with preparation and distribution of outreach materials, including flyers, newsletters, and mailings Support HIV/HCV testing initiatives and Project Sano as needed, including materials coordination and basic intake support Collect, organize, and submit required program documentation, data, and monthly reports in coordination with program staff Facilities Management Supervise the Maintenance Manager and coordinate completion of repairs, routine maintenance, and scheduled improvements Serve as the primary point of contact for all facility-related issues across IOOV’s three buildings Track and manage facility concerns related to safety, accessibility, HVAC, plumbing, and general upkeep Coordinate with external vendors for janitorial services, pest control, and building maintenance Maintain documentation of facility issues and resolutions and communicate updates to the CEO and COO Staff & Volunteer Oversight Supervise and provide guidance to seasonal youth workers, administrative interns, and volunteers Support onboarding, orientation, and task coordination for volunteers assigned to office or program roles Qualifications Required High School Diploma Minimum of 2 years of experience in office management, administration, or program support Strong organizational skills with the ability to prioritize tasks and work independently Proficiency in Microsoft Office Suite and cloud-based scheduling and file management tools Excellent interpersonal, customer service, and written communication skills Preferred Associate’s or Bachelor’s degree Nonprofit or human services experience Experience with basic facilities oversight or building coordination Spanish language proficiency Commitment to Equity Candidates should demonstrate a strong commitment to LGBTQ+ communities, Black, Indigenous, and People of Color communities, and equity-centered work. Why Join IOOV? At IOOV, the Office Manager is more than an administrative role—you are a key part of creating a safe, organized, and welcoming environment that allows life-saving programs and community-centered work to thrive. This position offers variety, responsibility, and the opportunity to directly support a mission-driven organization making real impact in the Capital Region. Equal Opportunity Employer In Our Own Voices, Inc. is an Equal Opportunity Employer. IOOV does not discriminate on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, marital status, veteran status, genetic information, arrest or conviction record, or any other characteristic protected by applicable law. Company DescriptionIn Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.

Job DescriptionWe’re thrilled to share that Albany Gastroenterology Consultants in Albany, NY is currently seeking a Medical Receptionist to join our team! About the Role: The Medical Receptionist 1 serves as the first point of contact for patients and visitors within a healthcare facility, playing a critical role in ensuring a welcoming and efficient patient experience. This position is responsible for managing patient check-ins, scheduling appointments, and maintaining accurate patient records, which directly supports the smooth operation of medical services. The role requires effective communication with patients, healthcare providers, and administrative staff to facilitate seamless coordination of care. Additionally, the Medical Receptionist 1 handles sensitive patient information with confidentiality and adheres to healthcare regulations and policies. Ultimately, this position contributes to the overall quality of patient care by providing organized, professional, and compassionate front-desk support. Responsibilities: • Greet and assist patients and visitors promptly and courteously upon arrival., • Manage patient appointment scheduling, cancellations, and rescheduling using electronic health record (EHR) systems., • Verify patient insurance information and collect co-payments or fees as required., • Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations., • Answer incoming phone calls, respond to inquiries, and direct calls to appropriate medical staff or departments., • Coordinate patient flow by notifying medical staff of patient arrivals and managing waiting room logistics., • Assist with administrative tasks such as filing, faxing, and data entry to support clinical operations., • Handle patient check-out processes, including scheduling follow-up appointments and providing necessary documentation. Skills: The Medical Receptionist 1 utilizes strong organizational skills daily to manage appointment schedules and patient records efficiently, ensuring minimal wait times and accurate documentation. Effective communication skills are essential for interacting with diverse patients and healthcare professionals, providing clear information and empathetic support. Proficiency with EHR software enables the receptionist to input and retrieve patient data quickly, facilitating smooth clinical workflows. Attention to detail is critical when verifying insurance information and handling sensitive patient data to maintain compliance with privacy laws. Additionally, problem-solving skills help address scheduling conflicts and patient concerns promptly, contributing to a positive healthcare experience. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in a receptionist or customer service role, preferably in a healthcare setting., • Basic knowledge of medical terminology and healthcare office procedures., • Proficiency with computer systems and electronic health record (EHR) software., • Strong communication and interpersonal skills. Preferred Qualifications: • Certification as a Medical Receptionist or Medical Administrative Assistant., • Experience with specific EHR platforms such as Epic, Cerner, or Meditech., • Bilingual abilities, especially in Spanish or other commonly spoken languages in the community., • Familiarity with insurance verification and billing processes., • Training in HIPAA compliance and patient privacy regulations. We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

We are GROWING and we are searching for you! Join our team and unlock your potential. Sign-On Bonus Opportunity of up to $1,000* Pay Range: For a Bilingual Insurance Sales Representative is $16-$20/ hourly. Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! Our Company: Confie and its family of companies - Freeway Auto Insurance, Acceptance Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Agency by the Insurance Journal for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us! What We Offer: • Uncapped commission potential, • Lucrative bonus opportunities including performance-based bonuses and sales competitions, • No cold calling involved, • Continuous on-going training and mentorship, • Growth-oriented culture with internal promotion opportunities, • Comprehensive Benefits package including medical, dental, vision, and life insurance, • Comprehensive 401K plan with competitive employer match, • Paid time off including holidays, vacation, and personal time, • Annual incentive trip for top performers, • Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible., • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems at no cost., • Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. What You Will Do: • As a Bilingual Insurance Sales Representative, you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers., • Solicit new business and maintain current business levels in order to achieve or exceed sales production goals., • Expand business by proactively building relationships with existing customers to meet the agreed upon production goals., • Accurate accounting of all currency transactions as well as timely delivery of deposits to the bank with scanned documentation in agency management system., • Connects very quickly; builds and leverages client relationships., • Ability to educate and advise the customer on which products best fit their needs The Perfect Match: • Personal Lines or Property and Casualty license preferred (but not required)., • Bilingual in English and Spanish preferred (but not required)., • Sales or customer service experience., • High School Diploma or GED., • Ability to build relationships with sales customers., • Excellent follow-up and multi-tasking skills., • Ambitious professional motivated by opportunity for advancement., • Excellent written and verbal communication skills. Location: On Site.

Job DescriptionOwn the fix. Elevate the job. Picture this: a restoration crew’s truck‑mounted unit loses pressure mid‑project. You arrive, verify symptoms with test equipment, consult the manufacturer’s manual, and pinpoint a failing component in a 4‑cylinder system. You explain options, present a clear estimate, order parts, and coordinate with vendors—getting the team back in action. That blend of technical precision, customer communication, and teamwork is the essence of this role. Your impact • Diagnose and repair commercial cleaning, restoration, and surface‑prep equipment end‑to‑end., • Service a wide range of gear: 2‑/3‑/4‑cylinder gas engines; truck‑mounted carpet cleaning units; portable carpet extractors; hard‑surface floor machines; duct cleaning equipment; deodorizing systems; dehumidifiers; air scrubbers; air movers; HEPA vacuums—enhanced by your basic automotive experience., • Leverage testing tools, troubleshooting guides, and OEM repair manuals correctly and efficiently., • Assess equipment thoroughly and communicate additional service needs proactively., • Consistently achieve service department quality and productivity benchmarks., • Follow supervisor direction; partner closely with technicians and store teams., • Support teammates and store staff to keep work flowing smoothly., • Protect and maintain shop tools; keep your bay clean, organized, and safe., • Open service orders, schedule and manage appointments in our software, and keep customers informed by phone, email, and in person., • Develop repair bids and present professional estimates to customers., • Balance shop workload with other techs; procure parts and collaborate with vendors., • Coordinate service activities with other store employees to meet deadlines. Hourly Pay $21 /hr. + Monthly Bonus What it takes to succeed • 2+ years preferred across: commercial cleaning/restoration equipment, small engine repair/maintenance, pressure washer repair/maintenance, or vehicle repair/maintenance., • Valid driver license and clean driving record (No DUIs or Careless/Reckless on MVR within 3 years)., • High school diploma or equivalent., • Personal basic mechanic’s tool kit., • High technical skill, mechanical aptitude, and meticulous attention to detail., • Efficient, accurate diagnosis and problem solving., • Safety mindset: always use safety glasses, hearing protection, and required PPE., • Ability to deliver quality work on time and routinely lift 50+ lbs., • Professional demeanor; strong written and verbal communication; basic computer skills., • Comfort with occasional overtime., • Bilingual English/Spanish is a plus.

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