
Impact Deliver exceptional customer service at each touch point, enhancing the Bank’s reputation and bottom line. Engage customers and contribute to branch and Bank success. Responsibilities • Provide outstanding customer service to customers, partners, and prospects by tailoring solutions and fulfilling needs., • Process all paying and receiving transactions accurately and timely, including cash vault activities., • Comply with internal policies, procedures, and regulatory requirements., • Support branch growth goals and business development plans. Essential Functions 1. Greet customers proactively and provide a one-stop service experience., 2. Identify customer needs and offer appropriate bank products and solutions., 3. Promote and sell Ponce products and services such as deposits, loans, and cash management., 4. Respond to customer inquiries and act as a liaison with other departments to ensure satisfaction., 5. Onboard new customers, open accounts, and complete all related documentation., 6. Complete transactions using traditional and alternative channels, such as smart ATMs and teller stations., 7. Process wire transfers and promote self-service options to enhance experiences., 8. Coordinate customer calls and follow-up meetings to provide value-added services., 9. Collaborate with other departments to provide referrals., 10. Complete assigned training on time., 11. Ensure compliance with all policies and regulatory requirements. Ancillary Functions • Ensure adherence to Bank policies and federal/state regulations., • Provide cross-functional support to other areas where needed., • Perform supportive tasks related to essential job functions. Mandatory Training Curricula Participate in required compliance and career enhancement training. Skills • Proficient in English; Spanish required., • Strong reading, writing, grammar, and mathematical skills., • Good interpersonal and communication skills., • General knowledge of retail banking procedures and regulations., • Familiarity with banking regulations and moderate PC skills., • Self-motivated with a desire for sales., • Comfortable with technology, including smartphones and online banking. Physical Demands/Working Conditions • Ability to travel to multiple branches if needed., • Typical office environment; able to lift 25 pounds., • May require standing for long periods., • Available to work Monday to Sunday as per business needs. Education/Training High school diploma or equivalent with a business emphasis. Experience Minimum of two years of related experience required.

Position: Franchise Supervisor The Franchise Supervisor is responsible for ensuring that all staff members follow the franchise’s service standards, protocols, brand image, and organizational culture. This role guarantees a premium client experience while monitoring discipline, productivity, and team motivation. Position Requirements • Previous experience in supervising or coordinating teams (preferably in salons, retail, or hospitality)., • Knowledge of customer service protocols and salon operations., • Strong leadership, communication, and conflict-resolution skills., • Highly organized, punctual, and results-driven.

Join our team as a cashier at a dynamic beverages warehouse, where you will engage with both wholesale and retail customers. Your primary responsibilities include: • Efficiently processing sales transactions while ensuring accuracy., • Providing excellent customer service by assisting clients with inquiries and purchases., • Maintaining the checkout area clean and organized., • Collaborating with team members to ensure a smooth workflow and excellent customer experiences. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Experience in retail or a similar setting is beneficial but not required. We offer a supportive team environment where you can grow your skills and contribute to our success. English and Spanish required.

Job Overview We are seeking a detail-oriented and compassionate Medical Receptionist to join our Flushing office and Huntington office. The ideal candidate will be responsible for managing the front desk operations of our clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires excellent customer service skills and familiarity with medical records management. Responsibilities • Greet patients and visitors in a friendly and professional manner., • Manage patient check-in and check-out processes, ensuring accurate collection of necessary information., • Schedule appointments and maintain the clinic's calendar efficiently., • Handle incoming calls, directing inquiries to appropriate staff members or departments., • Maintain accurate medical records in compliance with HIPAA regulations., • Assist with insurance verification and processing as needed., • Perform clerical duties such as filing, data entry, and managing correspondence., • Provide support to medical staff by preparing patient charts for appointments., • High school diploma or equivalent; additional education in healthcare administration is a plus., • Previous experience in a medical office or clinic setting preferred., • Strong customer service skills with the ability to interact positively with patients and staff., • Bilingual candidates are encouraged to apply to enhance patient communication, Mandarin/English, Spanish/English, • Excellent organizational skills and attention to detail are required., • Ability to work in a fast-paced environment while maintaining professionalism.

🚨 NOW HIRING – BDC REPRESENTATIVE 🚨 Location: Elite Mitsubishi – 144-20 Hillside Ave, Jamaica, NY 11435 We’re growing and looking for an energetic, motivated Business Development Center (BDC) Representative to join our team! ✅ Responsibilities: • Answer and manage inbound sales and service calls, • Follow up with internet leads and schedule appointments, • Maintain excellent communication with customers and the sales team, • Deliver an exceptional customer experience every time 💡 Qualifications: • Strong phone and communication skills, • Positive attitude and team-player mindset, • Basic computer skills (CRM experience a plus), • Customer service or call center experience preferred, • Bilingual (English/Spanish) a plus! 🔥 We Offer: • Competitive pay + bonuses, • Full training provided, • Growth opportunities within the dealership, • Supportive, fast-paced work environment

We are looking for a warm, friendly and enthusiastic receptionist for our Physical Therapy Office. A well organized, reliable and responsible individual who is motivated, flexible and efficient and capable of multitasking. Duties: Intakes of the patients Scheduling appointments Experience with NY State no fault benefits Computer knowledge of Natasha Program Answering phone calls Strong communication skills Friendly customer service- team player Must be bilingual (Spanish) Job Types: Full-time, Contract, Temporary Pay: $17.00 - $22.00 per hour Work Location: In person

We’re Hiring! 🎉 Our company is looking for a full-time Office Coordinator to join our team! This job is perfect for someone who is hardworking, bilingual, looking to progress. If you’ve come from another country and are looking to build your career here, this is a great opportunity to progress in a supportive environment. We need someone who is organized, dependable, and efficient. Someone who can take ownership of their work and doesn’t need to be babysat. You’ll help keep our fire safety division running smoothly by scheduling jobs, sending invoices, checking payments, and supporting our technicians. 👉 What you’ll do: Schedule jobs and confirm with customers Print and organize daily work orders Apply payments and track open balances Create and send invoices/quotes Answer customer calls and service reminders Keep calendars updated and organized 👉 What we’re looking for: Highly independent and motivated — able to manage tasks without constant supervision Dependable, organized, and detail-oriented Comfortable with QuickBooks (or willing to learn) Friendly and professional with customers on the phone Able to multitask and keep things moving in a busy office Must be bilingual (Spanish & English) 💵 Pay: Competitive, based on experience

We are looking for a pleasant FRONT DESK REPRESENTATIVE to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face" of the company for all the visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined, one who is a team player that can perform work duties under pressure in a fast paste environment. A customer-oriented approach is essential. The goal is to make guest and visitors feel comfortable and valued while on premises. You must be reliable and hardworking with great communication skills and experience in answering telephone, taking detailed messages, filing and basic knowledge of Microsoft Excel and Microsoft word. • Proven experience as office clerk or other clerical position, • Must be fluent in both English and Spanish language, • Familiarity with basic office procedures, • -Very good knowledge of MS word MS excel, • -Excellent organizational and multi-taking abilities, • -High School diploma; BSc/BA in office administration or relevant field is preferred (But not required)