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Jewelry Operations, Retail & Logistics Associate

hace 6 días

New York

Job Description Job Description: Jewelry Operations, Retail & Logistics Associate Department: Operations / Retail / E-Commerce Brand: Gabriela Ceballos Compensation: $20/hour | Full time About Gabriela Ceballos Gabriela Ceballos is a human-centered jewelry brand known for originality, creativity, and meaningful design. Each piece is crafted to inspire confidence, individuality, and joy. Our culture is defined by authenticity, teamwork, quality craftsmanship, and positive energy — qualities reflected in both our jewelry and the people who make our brand shine. Position Overview We are seeking a highly organized, reliable, and proactive Jewelry Operations, Retail & Logistics Associate to support our growing team. This hybrid role spans several key areas of the business, including digital inventory management, jewelry assembly, logistics coordination, retail support, and event operations. This role is ideal for someone who enjoys hands-on work, thrives in a dynamic environment, and wants to be part of an authentic, creative, and collaborative brand. Responsibilities that appear in both of the original job descriptions are underlined for clarity. Key Responsibilities 1. Inventory & Merchandise Management * Manage and update digital inventory across e-commerce platforms to ensure accuracy and prevent stock discrepancies. * Upload and maintain detailed product listings, including technical descriptions, specifications, and categorization. * Analyze product turnover to support restocking and promotional decisions. * Organize and maintain digital assets such as product photography and SKU references. * Receive, unpack, and organize new merchandise to ensure efficient flow into stock. * Prepare and separate products for stores, online orders, and private events. * Maintain a well-organized, clearly labeled physical stockroom that supports fast retrieval and replenishment. * Assist with product display and in-store visual merchandising as needed. 2. Jewelry Assembly & Quality Control * Assemble jewelry components according to design specifications. * Conduct visual and mechanical quality checks on all finished pieces. * Perform basic repairs such as clasp replacements, resizing, or simple soldering. * Maintain a clean, organized, and well-equipped assembly workspace. 3. Logistics & Order Fulfillment * Support merchandise flow between stores, events, and online operations. * Pick, pack, and prepare online orders with secure, premium packaging aligned with brand standards. * Create shipping labels, coordinate courier pickups, and track shipments through delivery. * Receive and verify raw materials and components against purchase orders. * Deliver packages and merchandise to courier partners, post offices, or store locations as needed. * Maintain optimized storage systems to ensure efficiency and safety. 4. Retail Operations Support * Assist with daily store operations, restocking, and maintaining a clean, welcoming retail environment. * Support product displays, merchandising updates, and floor organization. * Participate in retail tasks as needed to support an elevated in-store customer experience. 5. Event Support * Prepare products and inventory for private events, including setup, staging, and teardown. * Assist event operations by organizing product displays, supporting logistics, and engaging customers when needed. 6. Customer Care & Technical Support * Provide expert guidance on materials, sizing, jewelry care, and craftsmanship. * Resolve concerns related to shipping, defects, or product issues with professionalism and efficiency. * Assess customization or special-order requests in collaboration with assembly staff. * Conduct post-purchase follow-up to ensure customer satisfaction. * Offer general customer support during retail or event operations. Skills & Qualifications Education & Experience * High school diploma or equivalent required. * Experience in jewelry, retail, logistics, or e-commerce is a plus but not required — full training provided. Key Traits * Extremely organized and detail-oriented. * Proactive, reliable, and solution-focused. * Friendly, respectful, and customer-centered. * Strong team player and communicator. * Adaptable and comfortable working across multiple operational areas. Why Join Us At Gabriela Ceballos, you’ll join a warm, creative, and collaborative team where your contributions directly impact the customer journey and the brand’s growth. This role offers valuable hands-on experience across jewelry craftsmanship, inventory management, logistics operations, retail presentation, and event execution. You’ll be part of a brand recognized for its originality and human-centered approach, working in an environment that celebrates teamwork, authenticity, and positive energy. Company DescriptionGabriela Ceballos is a human-centered jewelry brand known for originality, creativity, and meaningful design. Each piece is crafted to inspire confidence, individuality, and joy. Our culture is defined by authenticity, teamwork, quality craftsmanship, and positive energy — qualities reflected in both our jewelry and the people who make our brand shine. Position Overview We are seeking a highly organized, reliable, and proactive Jewelry Operations, Retail & Logistics Associate to support our growing team. This hybrid role spans several key areas of the business, including digital inventory management, jewelry assembly, logistics coordination, retail support, and event operations. This role is ideal for someone who enjoys hands-on work, thrives in a dynamic environment, and wants to be part of an authentic, creative, and collaborative brand. Responsibilities that appear in both of the original job descriptions are underlined for clarity.Gabriela Ceballos is a human-centered jewelry brand known for originality, creativity, and meaningful design. Each piece is crafted to inspire confidence, individuality, and joy. Our culture is defined by authenticity, teamwork, quality craftsmanship, and positive energy — qualities reflected in both our jewelry and the people who make our brand shine.\r\n\r\nPosition Overview\r\n\r\nWe are seeking a highly organized, reliable, and proactive Jewelry Operations, Retail & Logistics Associate to support our growing team. This hybrid role spans several key areas of the business, including digital inventory management, jewelry assembly, logistics coordination, retail support, and event operations.\r\n\r\nThis role is ideal for someone who enjoys hands-on work, thrives in a dynamic environment, and wants to be part of an authentic, creative, and collaborative brand.\r\nResponsibilities that appear in both of the original job descriptions are underlined for clarity.

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