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Job Description Position Summary: We are seeking a creative, empathetic, and dynamic Patient Engagement & Presentation Creator to drive our outreach and educational initiatives within adult day care centers. This role is crucial for developing compelling and accessible mental health content, facilitating engaging presentations, and building meaningful connections with clients, their families, and day care staff. The ideal candidate will have a passion for promoting mental health literacy, an understanding of the unique needs of older adults, and a talent for communicating complex topics in an easy-to-understand and engaging manner. Key Responsibilities: • Content Development: Design, develop, and update a diverse range of educational materials, presentations, workshops, and handouts on mental health topics relevant to older adults (e.g., managing anxiety and depression, coping with grief and loss, promoting cognitive health, stress reduction techniques, social connection, resilience building)., • Presentation Delivery: Conduct interactive and engaging presentations and workshops directly to clients within adult day care settings, adapting content and delivery style to meet varying cognitive and emotional needs., • Patient Engagement: Actively engage with clients in group and individual settings to foster rapport, encourage participation, assess their interest in mental health services, and answer questions in a supportive and non-judgmental way., • Needs Assessment & Customization: Collaborate with day care staff and mobile service providers to understand the specific mental health needs and interests of each facility's population, tailoring content and engagement strategies accordingly., • Promotional Activities: Assist in developing and distributing promotional materials (e.g., flyers, brochures) to raise awareness about the mobile mental health service and upcoming presentations., • Feedback Integration: Gather feedback from clients, day care staff, and mental health providers on presentation effectiveness and content relevance to continuously improve offerings., • Relationship Building: Cultivate positive and collaborative relationships with adult day care administrators, activity coordinators, and staff to integrate mental health programming seamlessly., • Resource Connection: Guide clients and caregivers to appropriate mental health resources available through the mobile service or external community partners., • Documentation & Reporting: Maintain records of presentations delivered, attendance, and general engagement levels. icz5NJ4qMM

Job DescriptionPatient Experience & Administrative Associate Job Title: Medical Office AssistantLocation: Manhattan - Upper West SideType: Full-time, In-office, W2Compensation: $62,500 - $65,000 annual salary (see below for more details)Type: Full-Time, Onsite About UsAt Keta Medical Center, we are redefining how mental health care is delivered. As a growing healthcare organization specializing in innovative ketamine therapy, our mission is to improve the lives of millions struggling with depression and related conditions.With locations across New York and New Jersey, we create an environment where patients feel truly cared for and where our team members are supported, respected, and empowered to grow with us. We foster a supportive, collaborative environment where both patients and team members feel valued and empowered. Position OverviewJoin us in transforming mental health! We are seeking a professional, driven, organized, and empathetic Patient Experience & Administrative Associate to join our team. This role is ideal for someone who is passionate about empathetic patient care, and wants to be part of a mission-driven organization that is scaling rapidly.As a key member of our front-office and administrative team, you will play an essential role in ensuring patients have a seamless experience while supporting the day-to-day operations that keep our clinics running smoothly.Our clinics operate 7 days a week, 9 AM – 9 PM, with full-time schedules based on clinic coverage needs. What You’ll Do • Deliver an exceptional patient experience: warmly welcome patients, oversee check-in/check-out process including payments, and ensure they feel comfortable and supported throughout their visit., • Coordinate patient communication & scheduling: collaborate closely with clinicians, liaisons, other administrative team members to optimize workflows and deliver a seamless patient experience., • Support accurate billing and insurance processes: verify insurance, track payments, and clearly communicate with patients about coverage and next steps., • Manage communication channels: answer incoming patient calls with warmth, professionalism and consistently while effectively handling patient inquiries. Ensure timely, compassionate follow-up at all times|, • Keep operations organized: maintain systems, patient and medical records in compliance with HIPAA, and flag operational needs to ensure clinics run smoothly at all times. What We’re Looking For, • 1–2 years of administrative, operations experience in a healthcare, startup, hospitality or customer-facing environment, • A degree in healthcare administration or equivalent work experience preferred, • Excellent verbal and written communication skills with a professional, empathetic demeanor, • Highly organized, detail-oriented, and proactive in problem-solving, • Familiar with programs such as Salesforce, EMR systems, G-Suite, Microsoft Office, and adaptable to new platforms and systems, • Competitive pay:, • Travel reimbursement for assignments at distant locations (when required), • Supportive, mission-driven team culture with opportunities for growth as the organization expandsWhy Join Us?This is your opportunity to build a career in healthcare operations while making a direct impact on patient lives. You’ll work alongside a passionate, dedicated team, gain exposure to innovative practices in mental health care, and play a vital role in shaping an organization that is growing quickly.If you’re professional, organized, and motivated to make a difference, we’d love to hear from you. Visit ketamc.com E04JI802h2c2407umci

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role We're looking for a Technical Program Manager (TPM) to join our IT & Information Security team at Charlie Health. You'll play a key role in coordinating strategic initiatives across IT Engineering, Asset Management, Service Delivery, and Security. This role is ideal for someone who thrives in fast-paced start-up environments, excels at translating strategy into execution, and is energized by building secure, efficient systems that enable mental health professionals to deliver care at scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Serve as operational lead for cross-functional programs across IT and Security., • Act as SCRUM Master for the IT Engineering, IT Asset Management, Service Delivery, and InfoSec pods., • Maintain Jira boards and Confluence documentation for Agile workflows and project tracking., • Develop and maintain IT & Security roadmaps and monthly executive reporting., • Track and report on KPIs related to operational efficiency and delivery health., • Partner with Compliance and InfoSec to support HIPAA and SOC 2 readiness., • Identify and drive continuous improvement initiatives using Lean and Agile practices., • Coordinate priorities, dependencies, and timelines across technical and business stakeholders., • Bachelor's degree in Information Technology, Computer Science, Business, or a related field., • 7–10 years of experience in IT, Information Security, or technical program management., • Hands-on experience managing Agile teams and running SCRUM ceremonies., • Strong command of Jira and Confluence for sprint and project tracking., • Demonstrated ability to manage cross-functional programs and produce executive-facing reports., • Familiarity with IT operations in cloud-native or SaaS environments., • Excellent communication, stakeholder management, and analytical skills., • Experience supporting compliance readiness for HIPAA, SOC 2, NIST or ISO 27001., • Project or program management certification (e.g., PMP, PMI-ACP, SAFe, Certified ScrumMaster)., • Active or recent security certification such as CISSP, CISM, Security+, or GIAC/SANS (e.g., GCCC, GSEC, GSTRT)., • Prior experience in a regulated or healthcare environment (e.g., mental health, telehealth, digital health).Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $175,000 and $187,500 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role We're looking for a Technical Program Manager (TPM) to join our IT & Information Security team at Charlie Health. You'll play a key role in coordinating strategic initiatives across IT Engineering, Asset Management, Service Delivery, and Security. This role is ideal for someone who thrives in fast-paced start-up environments, excels at translating strategy into execution, and is energized by building secure, efficient systems that enable mental health professionals to deliver care at scale. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Serve as operational lead for cross-functional programs across IT and Security., • Act as SCRUM Master for the IT Engineering, IT Asset Management, Service Delivery, and InfoSec pods., • Maintain Jira boards and Confluence documentation for Agile workflows and project tracking., • Develop and maintain IT & Security roadmaps and monthly executive reporting., • Track and report on KPIs related to operational efficiency and delivery health., • Partner with Compliance and InfoSec to support HIPAA and SOC 2 readiness., • Identify and drive continuous improvement initiatives using Lean and Agile practices., • Coordinate priorities, dependencies, and timelines across technical and business stakeholders., • Bachelor's degree in Information Technology, Computer Science, Business, or a related field., • 7–10 years of experience in IT, Information Security, or technical program management., • Hands-on experience managing Agile teams and running SCRUM ceremonies., • Strong command of Jira and Confluence for sprint and project tracking., • Demonstrated ability to manage cross-functional programs and produce executive-facing reports., • Familiarity with IT operations in cloud-native or SaaS environments., • Excellent communication, stakeholder management, and analytical skills., • Experience supporting compliance readiness for HIPAA, SOC 2, NIST or ISO 27001., • Project or program management certification (e.g., PMP, PMI-ACP, SAFe, Certified ScrumMaster)., • Active or recent security certification such as CISSP, CISM, Security+, or GIAC/SANS (e.g., GCCC, GSEC, GSTRT)., • Prior experience in a regulated or healthcare environment (e.g., mental health, telehealth, digital health).Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $175,000 and $187,500 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.