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Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: .

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Position supports profitability improvement and profitable growth initiatives for property line of business. Understands rates, rules and forms relative to regional and state insurance bureaus. Works in conjunction with C/L LOB Manager to manage inventory of bureau circulars and analytical projects, and determines if the organization has to or chooses to adopt legislation. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities • Partners with the Product Development Specialists to support their responsibility for Insurance Services Office (ISO), Selective proprietary, American Association of Insurance Services (AAIS) rates, rules and forms., • Ensures a consistent business process and tools for product development as respects intake, tracking, review, materiality and decisions in terms of ISO, AAIS and independent property rating bureau circulars and bulletins. Recommends actions outlining pros and cons when considering options with regard to ISO ,AAIS and independent property rating bureau.Determine requirements needed to adopt circulars and reviews system ramifications of the circular/bulletins. Collaborates with the Product Development Specialist regarding decisions, requirements and ramifications to Selective proprietary forms., • Maintains ownership of the profit & loss for assigned line of business. Provides analysis for state and countrywide rate reviews as well as to aid regional partners in region and state level efforts at profitability improvement and profitable production by providing recommendations and support to drive the activity required., • Supports Product Development Specialists efforts to maintain inventory and accountability for governance of existing rates, rules and forms. Includes oversight of delay/non-adopt ISO, AAIS, and independent property rating bureau circulars., • Manages line of business assigned for all corporate governance and compliance issues., • Receives and handles underwriting referrals from the field and/or corporate underwriting, utilizing underwriting expertise to advise the most appropriate solution or course of action in a timely manner. Includes supporting the Product Development Specialist's, analysis of existing manuscript endorsements, determination of acceptability based on clarity, accuracy, and compliance with each state's regulations, development of alternative solutions using filed forms, or provide alternative language that is compliant, clear, and concise., • Actively participates in supporting predictive model efforts relative to given line of business., • Assists with the creation and delivery of educational materials and training programs for agents, regional personnel and corporate underwriting to ensure thorough understanding of underwriting guidelines, issues and controls., • Participate in the Large Loss Review process and Quality Assurance Reviews as necessary. Drafting analysis, insight and takeaways or action plans. Knowledge and Requirements • Highly proficient written and verbal communication skills, • Possesses strong technical underwriting skills and broad knowledge of company products and underwriting guidelines, • Ability to solve problems and make sound decisions based on diverse perspectives and effective use of data in a timely manner, even when faced with imperfect information, • Effectively manages and executes on the appropriate balance between strategic thinking and attention to detail, • Ability to effectively coach and mentor, • Highly effective ability to develop relationships with internal and external customers/peers, • Fosters teamwork, collaboration and a positive work environment, • Acts as an early adopter and champion of new initiatives that align with organizational strategies, • Highly proficient in use of all supplied desktop tools, including the automated underwriting and email systems, • Strong working knowledge of ISO, AAIS or independent property rating bureau circulars and bulletins, • Ability to research and analyze coverage and large spreadsheet/data sets, • Demonstrated ability to manage projects Education and Experience • College degree preferred, • 5+ years Commercial Underwriting experience, • The following experience is preferred:, • 3+ years specific line of business experience;, • 3+ years Risk Management and/or reinsurance experience, • 3+ years Field Underwriting; and/or Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $84,000.00 - USD $163,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Who You Are: The Tableau Developer is a key member of the Data & Analytics team reporting to Director of BI. This role is responsible for designing, developing, and maintaining interactive dashboards and reports using Tableau to support business decision-making. This role partners business stakeholders, data engineers, and analysts to translate complex data into intuitive visual insights while ensuring performance, data accuracy, and best visualization practices. The role will follow Tableau best practices for visualization design, naming conventions, and documentation while also maintaining version control and promoting content across environments (Dev / Test / Prod) On Tableau Cloud. What You'll Do: • Design and develop interactive Tableau dashboards and reports that clearly communicate key business metrics and trends., • Translate business requirements into effective data visualizations using best practices in visual analytics., • Optimize dashboards for performance, scalability, and usability., • Connect Tableau to multiple data sources (e.g., SQL databases, data warehouses, cloud platforms, Excel, APIs)., • Create and maintain data models, joins, calculations, parameters, and filters., • Perform data validation and reconciliation to ensure accuracy and consistency., • Work closely with stakeholders to gather requirements and understand reporting needs., • Provide data-driven insights and recommendations to support strategic and operational decisions., • Conduct user training and enablement sessions when needed., • Monitor dashboard usage and performance., • Troubleshoot data issues, refresh failures, and user access problems., • Enhance and maintain existing dashboards as business needs evolve. You'll Need To Have: • Bachelor’s degree in computer science, Information Systems, Data Analytics, or related field., • 5+ years of Tableau development experience., • Solid understanding of SQL for data querying and validation., • Experience working with relational databases and data warehouses (e.g., Snowflake, Redshift, SQL Server, Oracle)., • Strong knowledge of calculated fields, LOD expressions, table calculations, and parameters., • Strong analytical mindset with attention to detail., • Ability to interpret data and explain insights clearly to non-technical audiences., • Understanding data modeling concepts (facts, dimensions, star schema)., • Excellent communication and stakeholder management skills., • Ability to gather requirements and translate them into technical solutions., • Strong problem-solving and time management skills. We'd Love To See: • Experience with Tableau Cloud administration., • Knowledge of ETL tools like Talend or AWS Glue., • Experience with Python or R for advanced analytics., • Familiarity with Agile / Scrum methodologies., • Tableau certification (Desktop Specialist, Certified Data Analyst, etc.). Capri Perks: • Generous Holiday Schedule & Vacation Days, • Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace), • Cross-brand Discount, • Exclusive Employee Sales, • Fav 5 Cards (MK Discount for friends and family), • 401k Match, • Paid Parental Leave, • Thrive Wellness Program (seasonal in-office massages and more!), • Commuter Benefits, • Gym Discounts CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Jimmy Choo and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success. The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at . In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Post Closing Specialist is responsible for resolving routine and complex post-closing escalations in a timely, accurate, and compliant manner. This role requires strong analytical skills, attention to detail, and the ability to navigate loan-level changes while ensuring adherence to investor and agency guidelines. This role requires excellent customer service skills, the ability to build collaborative cross-functional relationships, and communicates clearly and professionally and exhibits a strong sense of ownership. • Post-Funding Loan Modifications, • Review and process post-funding loan modification requests, including removal of creditor payoffs and resolution of short-funding issues., • Facilitate the re-approval process, including running DU/LPA as needed and validating guideline compliance (GSE, FHA, VA)., • Collaborate with internal departments to evaluate risk and impact of requested changes., • Ensure all loan-level changes are thoroughly documented, including rationale, approvals obtained, and final resolution., • Respond to escalations within expected service level agreements while maintaining accuracy and compliance standards., • Post-Funding Refunds & Title Coordination, • Partner with title companies to manage and direct post-funding refunds., • Determine how to administer post-funding refunds., • Ensure accurate documentation and processing of all refund transactions. - Communicate clearly with stakeholders regarding status and resolution., • Departmental Coverage & Support, • Provide cross-functional coverage within the Post Close department., • Support departmental workflow to ensure service levels and maintained., • 4-6 years relevant Mortgage experience, • Manage time, prioritize competing tasks, and work independently in a fast-paced environment., • Experience running Loan Product Advisor (LPA) and Desktop Underwriter (DU), along with a strong understanding of GSE, FHA, and VA guidelines, is required., • Prior experience in loan processing, underwriting, or post-closing operations is highly preferred., • Strong attention to detail., • Ability to meet rigorous deadlines., • Excellent written and oral communication skills, • Able to work independently and support a team atmosphere., • Proficiency with all MS Office applications (Word, Excel, Outlook, etc.), • Encompass experience a plus.

CWF – Who are we? For 60 years, we have been bringing magic to children’s fashion by developing collections for premium and luxury brands: BOSS, Chloé, DKNY, Givenchy, HUGO, Karl Lagerfeld, Kenzo Kids, Lanvin, Marc Jacobs, Michael Kors, Timberland, and Zadig & Voltaire… as well as our own brands: Billieblush & Catimini. From design to marketing, we translate each fashion house’s iconic style into exclusive pieces tailored to the specific needs of every age. Our mission? To offer the very best in style for a childhood that is joyful, fresh, chic, and elegant. Job Description We are seeking a highly detail-oriented and solutions-driven Wholesale Operations Specialist to support and optimize our wholesale operations across the Americas. This role acts as the operational pillar of the subsidiary, ensuring a seamless flow between supply chain, warehouse operations, financial processes, and retail partner requirements. You will play a key role in maintaining data integrity, supporting revenue accuracy, and improving operational efficiency across the entire order-to-billing cycle. This position is ideal for a candidate who thrives in a fast-paced, highly operational environment, with strong expertise in EDI, retail compliance, and cross-functional coordination. Key Responsibilities 1.Supply Chain & Logistics Coordination • Track and monitor international inbound shipments in coordination with European headquarters, • Provide full visibility on delivery timelines, warehouse arrivals, and potential delays, • Oversee inventory control by auditing Purchase Orders (POs) against physical receipts, • Manage the full invoicing and credit memo lifecycle using QuickBooks Desktop, • Coordinate with Finance teams to validate customer credit lines and shipment approvals, • Monitor key account portals (e.g. Amazon, Saks) to track, dispute, and resolve chargebacks, • Maintain and update digital product catalogs across retail platforms (GSX, Intertrade, etc.), • Support sales teams by preparing accurate product data, imagery, and order-specific documentation, • Ensure smooth communication and execution with retail partners to support sell-in activities 4. Systems, EDI & Data Integrity • Oversee EDI workflows to ensure accurate and compliant data exchange with major US retailers, • Manage and monitor WMS data flows to guarantee alignment between warehouse, orders, and invoicing, • Act as a key point of control for data accuracy across systems, ensuring consistency and reliability Profile 5+ years of experience in commercial operations, supply chain coordination (fashion or retail environment preferred). Strong expertise in EDI systems and workflows (experience with platforms such as EZCOM is a plus). High proficiency in QuickBooks Desktop and Warehouse Management Systems (WMS) Solid understanding of US retail requirements, including Big Box and luxury department stores. Strong analytical mindset with excellent attention to detail and problem-solving skills Ability to manage multiple priorities and work cross-functionally in a fast-paced environment. Excellent communication skills and a proactive, solution-oriented approach. Knowledge of French would be a plus. What We Offer • Competitive base salary + performance-based bonus, • Full health benefits package (medical, dental, vision), • Opportunity to work with globally recognized fashion brands, • A dynamic, international, and collaborative work environment, • Salary based on qualifications, ranging from $50,000 to $75,000 per year Job Type: Full-time Health benefits: · Dental insurance · Health insurance · Paid time off · Vision insurance Work Location: In person, with the option to work from home one day a week

Technology Applications Specialist Cooley is seeking an Applications Specialist to join the Technology team. Position summary: Cooley Technology embraces a culture of customer service excellence, and all members of the department are expected to move this agenda forward. To that end, the Technology Applications Specialist is responsible for supporting and enhancing legal technology platforms, including Microsoft Office, iManage, Litera Create, Metadact, Litera Compare, and comparable enterprise solutions by designing, configuring, and deploying systems that improve workflows and drive strong user adoption while maintaining the stability and reliability of legacy applications such as Forte and DocXtools. This role will clearly translate complex technical concepts into practical, actionable guidance for stakeholders at every level of the firm. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Provide advanced technical support for the Litera ecosystem, including Litera Compare Desktop, Contract Companion, DocXtools, Litera Create (Templates), Best Authority, Metadact, Check, Numbering, and legacy Forte applications, • Administer Litera Client Administrator, managing global settings, policies, and user profiles during the consolidation of legacy point products, • Resolve complex document integrity, styling, and template migration issues, including numbering and formatting standardization, • Administer the Box enterprise environment, including workspace provisioning, folder structures, permissions, security controls, and audit reporting, • Manage DocuSign administration, supporting advanced envelope configuration, templates, routing issues, and integration troubleshooting, • Serve as subject matter expert for iManage Work 10 and third-party integrations, resolving desktop, COM add-in, and workflow-related issues, • Partner with internal teams to improve processes, deliver user training, maintain documentation, and drive continuous platform improvements, • Support end-user software rollouts by developing and executing QA test scripts, troubleshooting and resolving application issues after hours as needed, and partnering with vendors to remediate defects and integration issues across multiple software platforms, • Continually update and enhance basic skills in software and systems through firm training and professional development, • Take ownership and initiative for problem resolution, spot potential problem areas, analyze solutions, propose resolution, ensure implementation and perform appropriate follow-up, • Provide detailed documentation for procedures, installations and upgrades of supported applications and systems for consumption across support teams and end-users, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 4+ years' directly applicable experience (e.g., experience supporting enterprise applications in on-premise or hybrid environments). Senior candidates considered with 5+ years experience., • Experience administering DocuSign and Adobe Acrobat Pro to manage digital signatures and complex PDF workflows, • Ability to interpret Azure Entra ID authentication errors and manage identity access issues, • Operational experience supporting applications in hybrid or public cloud environments like Azure or AWS with readiness to support SaaS based solutions, • Bachelor's degree in Computer Science or related technical field, • Advanced degree in a related field, • Demonstrated expertise in technical writing and documentation, • Experience with one or more scripting languages or higher-level development languages, • Relevant technical certifications, such as Microsoft 365, Windows operating systems, and application or systems administration, with a focus on enduser and enterprise software support, • Prior legal experience or experience working in professional services Competencies: • Outstanding problem solver and ability to lead by example, • Strong quantitative, analytical, and strategic thinking, • Strong judgment to plan and accomplish goals, • Exceptional customer service,initiative, and get-it-done attitude, • Proactive in anticipating and resolving problems, • Self-motivated with a strong desire to contribute to the success of the department and company, • Communicate effectively at all levels within the organization, • Flexible and agile, ability to reprioritize with changes in the business, • Ability to work independently and under pressure in a fast-paced environment, • Ability to meet deadlines and effectively complete operational and project-based assignments, • Strong organizational skills including time and task management, • Attributes expected of all candidates include responsibility, honesty, reliability, initiative, patience, attention to detail, determination, taking pride in one's work, and a desire to learn, • Interpersonal skills necessary to interact and work productively as part of the Technology team, delivering high quality services to the firm and our clients, • Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences, • Service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in a timely fashion, establishing, and maintaining communication with technology customers to keep them updated with status of their requests, initiating, and performing changes on the production systems and proactively escalating any issues that cannot be resolved within the established timeframes, • Team-player with collaborative spirit, • Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data, • High level of professionalism at all times Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $93,000 - $135,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Senior level candidates may be considered for this position and would be eligible for a higher salary range based on experience. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Support Specialist Reports To: Program Supervisor Location: 1958 Fulton Street, Brooklyn NY 11233 What The Case Support Specialist Does: • Maintain professional relationships with clients and client confidentiality., • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Develop service plans with the clients tailored to their needs., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Coordinate and schedule home visits to maximum efficiency according to need and location., • Working as part of a team, conduct thorough and accurate housing walkthroughs in the community, not limited to assigned cases only, documenting findings on the appropriate review checklist as per DHS/DSS/HRA standards and/or as per HomeBase policies and procedures for Financial Assistance Requests., • Inform Supervisor immediately of any health and safety issues observed during the walkthrough., • Assist Case Managers with pre-clearance requests; follow up regarding repair or other issues revealed during the walkthrough, and any other support tasks as needed., • Participate in case conferences with Case Managers, as necessary., • Create, electronic and hard copy files, as needed., • Serve as a courier for programmatic needs including check drop offs and pick-ups., • Participate in administrative and staff meetings as requested., • Provide all required information for weekly/monthly/quarterly/annual reports to CAMBA management and/or to funders., • Escort clients to necessary appointments to ensure rent payments, active benefits and entitlement, and apartment viewings., • Conduct program outreach as needed., • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts such as fractions, decimals and percentages to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt., • Proficiency in a language other than English (e.g. Haitian/Creole, French, Spanish, Russian, etc.). Preferred Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 5IR1REsghj

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Role : Band 2 DSS Support Duration: 6 Months Budget: USD 22 Per hour on 1099 Site Address: 1 Insights Drive, Clifton, NJ 07012 Start Date: Immediate after BGV. Job Description – External Field Support Engineer Technical Support & Issue Resolution • Respond to Level 1 escalations and resolve complex IT issues across external Quest Diagnostics locations., • Troubleshoot hardware, Windows/Mac OS, collaboration tools (Outlook, Teams), enterprise applications, and foundational networking issues., • Maintain strong ServiceNow ticket hygiene with accurate notes, work logs, and timely status updates., • Perform IMAC activities (Install, Move, Add, Change) for all supported systems and equipment., • Desktop/laptop devices, • LAN/WAN connectivity, • Telecom/VoIP systems, • Imaging devices, • LIS/BIS laboratory instruments, • Facility and environmental IT systems, • System, Project & Collaboration Responsibilities, • Participate in IT projects, system migrations, refresh cycles, and hardware/software rollouts across external sites., • Collaborate with SMEs, network teams, external site leadership, vendors, and service providers to troubleshoot and resolve issues., • Oversee IT inventory across external locations, including procurement, lifecycle tracking, deployment, and disposal., • Support onboarding by provisioning required devices and equipment for external users., • Support offboarding by recovering IT assets from departing staff and contractors., • Work closely with Hardware Asset Management (HAM) teams on equipment refresh and upgrade cycles., • Assist in coordinating disposal of Quest Diagnostics Workstation (QSW) devices and peripherals., • Participate in on call rotation for critical field incidents., • Maintain a valid driver’s license., • Work extended or shifted hours during outages, migrations, or major incidents., • Strong troubleshooting expertise across hardware, Windows/Mac OS, networking basics, imaging tools, Autopilot, and endpoint management platforms., • Working knowledge of ITIL processes and ServiceNow., • Excellent communication, customer service, and documentation skills suited for external customer support., • Ability to work independently across remote environments with minimal supervision., • Strong organizational skills with the ability to manage multiple priorities in fast-moving field conditions. Best Regards, Gulam.Md | Technical Recruiter SRI Tech Solutions

Job Description Recommended Job Title: IT Support Specialist (Help Desk / Software & Hardware Support) Location: Union, NJ Pay Rate: $22 – $28/hour (based on experience) Position Overview: A growing technology and solutions provider is seeking a Professional Support Specialist (IT Help Desk) to support clients with software installation, troubleshooting, and ongoing technical assistance. This role is ideal for someone with a strong customer service mindset and hands-on technical ability who enjoys solving problems and working directly with clients. Key Responsibilities: * Provide day-to-day phone and remote technical support for software applications * Install, configure, and troubleshoot software systems based on client needs * Perform on-site and remote installations, including setup and customization * Support hardware peripherals, including ID card printers and related equipment * Diagnose and resolve technical issues using troubleshooting best practices * Coordinate with client IT teams to resolve escalated technical issues * Log, track, and manage support tickets for reporting and historical reference * Process administrative tasks using ERP systems (NetSuite or similar) * Assist with additional tasks such as product delivery, sales support, and project-based work Qualifications: * 1–2+ years of experience in IT support, help desk, or technical customer service * Strong troubleshooting skills with the ability to think critically and solve problems * Excellent communication skills (both verbal and written) * Highly organized with strong time management abilities * Comfortable working with both software and hardware systems * Willingness to learn new technologies and attend training as needed * Ability to work independently and as part of a team Preferred Qualifications: * Experience with help desk systems, CRM, or ERP platforms (NetSuite a plus) * Exposure to software installation, networking basics, or system configuration * Associate’s or Bachelor’s degree in IT or related field (not required) Work Environment: * Combination of office-based and occasional on-site client support * Fast-paced, client-facing technical environment Why Apply? * Opportunity to grow your career in IT and technical support * Hands-on experience with both software and hardware systems * Stable, full-time role with a variety of responsibilities * Supportive and team-oriented environment SEO Keywords: IT support specialist, help desk technician, technical support jobs, IT help desk jobs NJ, desktop support, software support specialist, hardware support technician, entry level IT jobs, IT jobs near me, Union NJ jobs, tech support specialist, IT customer support

Job DescriptionTitle: Information Technology - Specialist, Infra Support Services Location: 3 months Location: Clifton, NJ Justification for Temp: New Location set up Is Covid Vaccination Required?: No Is Position Eligible for Remote Work?: No Shift/Time Zone: 8 am to 4:30pm Eastern Basic Purpose: This position is responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. These services include Tier-2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management. Duties and Responsibilities: Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments: Troubleshoot and resolve all Service Center tickets routed to your Assignment Group according to the established SLA. Perform IMAC's all systems as applicable Perform maintenance, patches and updates to all systems in a timely manner, according to SOPs Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA's via standard products including Client Service Manager and Clarity Contribute to team and specific short, mid and long term goals Asset Management: Assist in inventory management, including acquisition and disposal of all IT related equipment according to policies Assist in coordination of asset disposal for Diagnostics Workstation (QSW) machines and peripherals Ensure that the Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the Business Unit Additional Requirements: Up to 80% of Travel Clean / valid driver's license required - MVR must be run On Call Coverage as needed May perform other duties as assigned Qualifications: Education Preferred: AA degree or relevant work experience and certifications – CompTIA A Work Experience: 0-2 years Physical Requirements – Ability to routinely lift 40 lbs; walk long distances; stand and bend in tight spaces; drive short and long distances. Mental Requirements – maintain composure under pressure; adapts to change; ability to grasp information quickly. Demonstrates entry level understanding of skill area progressing to application of knowledge attained through education, certifications or other related experience such as on the job training. Level I Autonomy Works under supervision. Use little discretion. Is expected to seek guidance in unexpected situations. Interacts with immediate team members. Performs Beginner Level activities. Requires assistance in solving problems. Applies Beginner Level knowledge and processes. Demonstrates an organized approach to work. Learns new skills and applies newly acquired knowledge. Follows policies and procedures. Demonstrates sufficient communication skills for effective dialogue with colleagues. Contributes to identifying own development opportunities. Knowledge of Microsoft Office products – Word, Excel, PowerPoint, and Access. Problem Management - troubleshooting and problem solving skills Time Management and Organizational skills Demonstrated proficiency in verbal and written communications skills Strong commitment to customer and employee satisfaction. Ability to work with customers, both internal and external #TB_HC #ZR Why TalentBurst? At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth. Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships. We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce. Company DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CAFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA

Job Description The Marlene Meyerson Jewish Community Center in Manhattan is looking for a Help Desk Support Specialist to join the team! The Help Desk Support Specialist provides technical support and maintains the organization's desktop and laptop computing environment for 500 end users. This role also assists the Network Systems Administrator in managing the local area network, servers, internet connectivity, and voice and data systems. Responsibilities include responding to users' technical requests, installing and maintaining hardware and software, and troubleshooting issues in person, by telephone, email, or remote access. Accurate documentation within the ticketing system and a strong commitment to professional customer service are essential components of this role. Please note: This is a temporary position that will last approximately three (3) months from date of hire with the possibility to go permanent. The Marlene Meyerson Jewish Community Center of Manhattan Together with our community, the Marlene Meyerson JCC Manhattan creates a welcoming and vibrant environment where individuals from all walks of life come together to connect, grow, and learn. Rooted in Jewish values, it is a cornerstone of the Upper West Side that provides something for every stage of life through a multifaceted array of offerings, spanning comprehensive children's and family programs, cutting-edge health and wellness, thought-provoking arts and culture, and vital social services. It imagines Jewish life that is inclusive and diverse, creating a supportive space for people of all backgrounds to engage, nurture their well-being, and find a deep sense of belonging. KEY RESPONSIBILITIES • Provide on-site and remote technical support for desktops, laptops, mobile devices, desk phones, and printers., • Install, configure, diagnose, repair, and upgrade Windows PC / Mac hardware and software., • Troubleshoot and resolve issues related to computers, network connectivity, and printers, • Document all requests and resolutions in the ticketing system, • Prepare equipment and access for new employees, including hardware, software, phone, and network connectivity., • Support employee onboarding and offboarding processes., • Assist with server and desktop patching and maintenance., • Maintain hardware and software license inventory., • Administer Google Workspace accounts, including email, groups, calendars, and documents, • Assist with maintenance and expansion of voice and data cabling infrastructure, • Support the organization's phone and voicemail systems, including adds, moves, changes, extensions, and call attendant administration., • Participate in IT projects and other assigned initiatives REQUIREMENTS • Bachelor's degree in Information Technology or a related field preferred, • Relevant technical certifications are an asset, • Minimum of five (5) years of IT support experience required, • Working knowledge of Active Directory, LAN, WAN, VPN, DHCP, DNS, and TCP/IP, • Experience with VOIP systems, firewalls, and network switches, • Strong knowledge of PC and Mac hardware and troubleshooting, • Proficiency with Microsoft operating systems, • Ability to interpret technical manuals and documentation, • Strong customer service orientation, • Ability to prioritize and perform effectively in a fast-paced environment, • Excellent interpersonal, written, and verbal communication skills, • Analytical and detail-oriented problem solver, • Ability to work effectively within a collaborative team environment, • Ability to lift and transport computers and related equipment, • Availability for occasional evening or weekend work during maintenance or peak periods, • Supportive, mission-driven work environment., • Opportunities for professional development and mentorship, • Access to all the JCC's cultural, learning, arts, and film programs, • Investment in professional development and leadership skills, • Free fitness membership for the pool and health club Work Schedule: This role is in office 5 days a week in the Upper West Side. Salary Range: The position offers a compensation of $32.00-$35.00 per hour, commensurate with experience. The Marlene Meyerson JCC Manhattan is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, sex, marital status and civil partnership/union status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age, disability, military or veteran status, genetic predisposition or carrier status, or any other characteristic as established and protected by applicable federal, state or local law.

Job DescriptionInformation Systems SpecialistSalary: $70,000 – $90,000 Multi-Unit Hospitality & Restaurant Group | Livingston, NJ We are seeking a hands-on Information Systems Specialist to support corporate offices, restaurants, hotels, and remote users across a growing hospitality organization. This is a highly visible role for an IT professional who enjoys solving problems, supporting operations, and working across infrastructure, Microsoft 365, networking, and hospitality technology platforms.What You’ll Do • Provide IT support for corporate users, restaurants, hotels, and remote employees, • Troubleshoot hardware, software, networking, POS systems, Wi-Fi, printers, and Microsoft 365 issues, • Administer Microsoft 365 including Exchange Online, Teams, OneDrive, SharePoint Online, Entra ID, and Active Directory, • Manage SharePoint Online site creation, permissions, configuration, and information architecture, • Support networking environments including TCP/IP, DHCP, DNS, VPNs, VLANs, and Meraki dashboard administration, • Assist with malware remediation, spam filtering, endpoint support, and operational security, • Handle onboarding, account setup, documentation, vendor coordination, and ticket management, • Support hospitality systems including Oracle Simphony, Toast, Aloha, NCR, and PMS platformsRequirements, • 3+ years in a direct IT support role including Help Desk, Desktop Support, Technical Support, or Systems Support, • Experience supporting multi-site operations and remote users, • Microsoft 365 administration experience in a business environment, • Hands-on SharePoint Online experience including site creation, permissions, configuration, and information architecture, • Strong Microsoft stack knowledge including:, • Exchange Online, • Teams, • OneDrive, • Entra ID, • Active Directory, • Windows administration, • Experience with PowerShell scripting for Microsoft 365 administration or reporting, • Networking fundamentals including TCP/IP, DHCP, DNS, VPNs, Meraki dashboard administration, and VLAN design, • Security and endpoint support experience including spam filter administration and malware remediation, • Strong troubleshooting, documentation, and vendor management skills, • Experience with ticketing systems and remote support tools, • Strong written and verbal communication skills with a customer-service mindset, • Valid driver’s license with ability to travel locally as neededCertifications Strongly Preferred, • CompTIA A+, • Network+, • Microsoft CertificationsStrongly Preferred Experience, • Hospitality, restaurant, hotel, or multi-site retail IT experience, • POS and hospitality systems including Oracle Simphony, Toast, Aloha, NCR, and PMS platforms, • Payment processing and PCI compliance awareness, • Experience leading IT projects including stakeholder and change management, • Technical writing and network/system diagramming experience, • Experience with Microsoft Defender, Sentinel, hybrid identity, Zero Trust, and EDR platformsWhy Join Us?, • Diverse, hands-on IT environment with exposure to infrastructure, cloud systems, networking, and hospitality technology, • Opportunity to work on impactful operational and technical projects, • Stable and growing organization with long-term career potential If you are a proactive IT professional who enjoys a fast-paced environment and supporting multi-unit operations, we’d love to connect with you.

Job DescriptionSr IT Specialist Location: NY City, NY ( submit only Local) Duration: 12+ months (Onsite 5 days) Interview: Video+ in person Email: Job Description - Seeking a highly motivated candidate who demonstrates commitment to customer service and possesses strong technical skills and proficiency working with: • Windows Server/Desktop operating systems, users administration, file system, software, and services, • Understanding of servers and various storage RAID configuration, • Active Directory management, including backup and recovery of domain and GPO setup, • Fundamental networking concepts and troubleshooting such as DHCP, DNS, Routing, Firewall, • Fundamental understanding of security principles, ACL, Encryption, • Scripting: PowerShell, bash, ksh or perl for automating routine tasks, • Experienced with monitoring system health and performance, able to provide statistics to identify bottlenecks and lead optimization efforts, • Disaster recovery planning and ability to perform backup and restore for systems, applications and data, • Patch and firmware installation and management, • Strong customer service mindset, providing +1 end user support experience, • Knowledge of Security software like Prowatch or Genetec - a plus

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description JOB DESCRIPTION Marketing Specialist- Financial Services Pay Rate: Up to $45.77/hr W2 Location: 11 Madison Ave, New York, NY-(Hybrid) Schedule: Hybrid – 3 Days/Week Onsite Duration: Through March 31, 2027 Start Date: ASAP Workload: Full-Time Overtime: Sometimes Required Business Area: Investment Banking Cross Product Business Rationale: Maternity Leave Coverage Position Overview: We are seeking a Marketing Specialist with experience in financial services marketing to support Investment Banking Cross Product initiatives. The ideal candidate will have strong project management capabilities, digital marketing experience, and the ability to manage multiple marketing campaigns and deliverables in a fast-paced environment. This role requires someone who can balance strategic thinking with execution, stay current on market trends, and contribute creative ideas while maintaining strong branding and communication standards. Key Responsibilities: • Support and execute marketing initiatives for Investment Banking Cross Product teams, • Manage multiple marketing projects simultaneously while meeting tight deadlines, • Coordinate marketing campaigns, branding initiatives, and content development activities, • Assist with digital marketing efforts, analytics reporting, and campaign performance tracking, • Measure, interpret, and summarize marketing analytics and performance data, • Collaborate with internal stakeholders, business teams, and external partners/agencies, • Maintain consistency in branding, messaging, and marketing deliverables, • Research industry trends and provide recommendations for new marketing ideas and strategies, • Support creation and review of presentations, marketing materials, and communications, • Ensure timely delivery of marketing projects and campaign milestones Required Qualifications: • 2–7 years of experience in financial services marketing, • Experience supporting institutional, B2B, or B2B2C marketing initiatives, • Prior experience within:, • Global banking environments, • Asset management firms, • Financial services-focused marketing agencies, • Strong project management and organizational skills, • Ability to manage multiple priorities and tight deadlines effectively, • Strong digital marketing and analytics experience, • Ability to interpret marketing performance metrics and summarize insights, • Strong eye for branding, design, and presentation quality, • Self-starter with strong initiative and willingness to learn Preferred Skills: • Knowledge of investment banking or financial services industry trends, • Strong communication and stakeholder management skills, • Creative thinking and problem-solving abilities, • Ability to work independently and collaboratively in hybrid environments Technical Requirements for Hybrid Work: Candidates must have: • Secure home internet/Wi-Fi access, • Personal laptop/desktop/Mac at home, • Smartphone with biometric capabilities (fingerprint authentication)