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Position: A/V Technician Location: NY 55 Thomas (Onsite all 5 days) Pay Rate: $29 to 31/hr on W2 Duration: 2 years The A/V Technician is responsible for delivering reliable, high-quality audio-visual support across our Events and other High-Profile meetings, conference rooms and overall A/V technology footprint, and client and business facing Zoom systems and accounts. This role serves as a key operational resource for daily A/V service delivery, including Event Support, incident response, A/V system maintenance, Zoom environment support, and conference room readiness. Key Responsibilities: • Event and Meeting support, • Experience supporting live in-person and broadcast Events, operating professional presentation hardware (Video switchers, audio mixers, PTZ camera control), • Experience supporting, and troubleshooting of enterprise event AV including QSC, Yamaha, Vizrt, Ross, Barco, Blackmagic, Cisco and Logitech., • Experience supporting C-Suite level executives, working comfortably to provide audio/mic support, • Conferencing & Room Support, • Provide daily operational support for conference rooms, studios, Zoom Rooms, and collaboration technologies, including customer facing support for in-meeting A/V technologies, • Troubleshoot and resolve incidents across devices, DSPs, CPU’s, cameras, microphones, and displays., • Perform fleet-wide room certification and readiness checks., • Maintaining Conference Room systems, ensuring Firmware and software currency is updated, • Frequent Conference room testing and functionality checks, • Incident Response, Ticketing & Service Management, • Manage, triage, and resolve A/V incidents and requests through the corporate ITSM (ServiceNow or Jira)., • Maintain strong ticket hygiene: timely updates, root-cause notes, detailed resolution steps, and proper closure., • Monitor SLA performance, escalate when necessary, and help ensure consistent service delivery. Qualifications Required: • 3–5 years of experience supporting Audio/Visual technologies, preferably in a corporate setting, with an emphasis on Event support., • Hands-on expertise with conferencing technologies (Zoom/Teams), DSPs, and audio and video control systems., • Must have strong customer-facing skills and be comfortable interacting with C-Suite executives, • Strong understanding of A/V signal flow, acoustic principles, IP networking fundamentals., • Strong documentation and communication skills., • Must have an energetic approach and a curious mindset, able to work independently when needed, but also able to work seamlessly in a tightknit team setting in a fast-paced environment Preferred: • Experience with broadcast technologies, encoders, NDI/SRT workflows, or advanced production tools., • Some experience troubleshooting Windows and macOS platforms, especially as it relates to A/V technologies (desktop meeting platforms)

Job Description About Total Deployment Solutions Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership. Position Overview TDS seeks a motivated and organized professional to join our Data Center Solutions team. This is an ideal opportunity for someone with 1 to 3 years of data center technician experience. Candidates must have some data center support experience including hands-on cabling infrastructure and data center equipment installation experience. This opportunity is in the Brooklyn, NY. Candidates must be familiar with patching schedules, relevant project documentation and typical hardware install, move, add, change (IMAC) events that take place in a data center. Responsibilities • Work under the direction of Data Center Operations Manager, to provide on-site support to maintain a data center and its hardware including day-to-day moves and other IMAC work:, • Perform hands-on rack and stack of data center equipment and structured cabling installation, • Cabling current and new setups including copper patching and fiber patching, • Terminate cables in the data center, patch cords and cross-connects, as well as troubleshoot and repair cabling and infrastructure problems as needed, • Install new hardware such as switches, servers, storage devices, firewalls and routers, • Diagnose and repair server hardware (in conjunction with the IT Services Desk Team), • Help monitor the data center environment including power usage, rack capacity, network ports and climate, • Pro-actively check the hardware alerts and single points of failure to ensure the date center is running optimally, • Decommission old hardware: un-cable, remove from racks, and organize ecological disposal, • Escort and assist 3rd party installers and adhere to established security policies, • Manage hardware inventory and maintain a supply of spare equipment to ensure a rapid resolution for hardware repairs, • Install and troubleshoot prefabricated fiber infrastructure, • Update rack documentation and maintain accurate data center documentation including assisting with other team related administrative or operational tasks as needed, • Interact and build an effective rapport with clients, • Execute test procedures to ensure completeness of installations Qualifications: • 1 to 3 years of relevant Data Center Operations, Data Center Technician or Data Center Hardware Support is required, • Excellent interpersonal, communication (both written and verbal), organizational, presentation and collaboration skills are essential, • Knowledge of low-voltage cabling infrastructure standards including Category 6 cabling, Category 6A cabling, OM3 fiber, OM4 fiber and single-mode fiber, • At least one year of hands-on server and network gear installation and move experience including performing network patching (copper and fiber cabling) within a data center, • A good understanding data center operations and data center facilities, • Basic understanding of all data center functions (production operations, network, server, storage, database, change control, disaster recovery/business recovery, help desk, systems management and facilities) is desired, • Candidates must be familiar with patching schedules, relevant project documentation and typical hardware install, move, add, change (IMAC) events that take place in a data center., • Good working knowledge of Microsoft Office, especially Excel, is preferred, • Strong time-management and follow-up skills are necessary, • A dependable professional with a "role up your sleeves" attitude and a strong work ethic are required If you are a proactive leader with a passion for operational excellence and technology management, we encourage you to apply for this exciting opportunity as a Data Center Operations Manager. For more details, visit www.totaldeployment.com. Job Type: Full-time Pay: $55,000.00 - $70,000.00 per year Benefits: • Health insurance, • Paid time off Schedule: • 10 hour shift, • Overtime Experience: • Data center: 1 year (Required) Shift availability: • Night Shift (Preferred), • Overnight Shift (Preferred) Ability to Commute: • Brooklyn, NY 11220 (Required) Work Location: In person PM25

Opportunity Overview Handshake is looking for skilled KiCad and LibrePCB users to support AI research through flexible, hourly contract work. This is not a traditional job. You'll draw on your hands-on experience with schematic capture, PCB layout, or embedded hardware design to evaluate AI-generated content and provide feedback that helps AI better understand electronics design tasks and EDA workflows. This is an ongoing, project-based opportunity you can take on alongside anything else you have going on. Who This Is For This is a good fit if you're an experienced KiCad or LibrePCB user who has worked in or around roles like: Hardware Engineer or Embedded Systems Engineer PCB Designer or Electronics Technician IoT Developer or Circuit Design Engineer You should have solid experience with one or more of the following: Schematic capture, PCB layout, or embedded hardware design using KiCad or LibrePCB IoT hardware design, embedded systems, or EDA tool workflows Annotating or labeling circuit schematics and PCB design assets Reviewing PCB designs for accuracy, performance, or design consistency What You'll Do You'll use your experience with KiCad or LibrePCB to create tool-related questions and review AI-generated responses for accuracy and relevance to real-world hardware engineering and PCB design workflows. No prior AI or technical experience is required. Qualifications We're looking for people who have: At least 3+ years of hands-on experience with KiCad or LibrePCB whether through professional work or freelance projects. A working knowledge of schematic capture, PCB layout concepts, and EDA workflows Strong written communication skills and attention to detail The ability to work independently and follow written guidelines Work Model and Project Details Status: Independent contractor (not a full-time employee role) Location: Fully remote; work from anywhere with a reliable internet connection and access to a desktop or laptop computer Schedule: Flexible and asynchronous, with no minimum hour requirement. Many contributors work approximately 5–20 hours per week when assigned to an active project Duration: The Handshake AI program runs year-round, with projects opening periodically across different areas of expertise. Placement depends on current project needs, with opportunities to be considered for future projects as they become available Application Process Create a Handshake account Upload your resume and verify your identity Get matched and onboarded into relevant projects Start working and earning Work Authorization Must be currently residing in the United States. F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported. See our _ for more information on what types of work authorizations are supported on Handshake AI.

TeamLogic IT of Pasadena CA provides Managed IT Services for businesses of all sizes. We provide extensive on-the-job training and comprehensive employee benefits for qualified candidates and college graduates. Come join us for this exciting opportunity as an experience builder in IT. As an entry-level Technician you will be responsible for answering phone calls and email support requests, troubleshoot and repair personal computer hardware and peripherals, mostly through a remote connection. In addition, you will monitor and maintain network systems, troubleshoot and make improvements to customer's networks and printers as necessary. You may also be required to assist with running structured cabling and troubleshooting internal building Layer 1 connections. We are looking for candidates with a strong ability to learn technical skills to: • Provide technical assistance and support incoming queries from users, • Monitor network security, • Remotely train users and write training manuals, • Walk customers through problem-solving processes, • Optimize and maintain network software and hardware, • Perform network infrastructure troubleshooting At least one of the following certifications are required after the first 3 month probationary period: • CompTIA A+, • CompTIA Net+, • CompTIA Security+, • MCDST (Microsoft Certified Desktop Support Technician), • MCSA (Microsoft Certified Systems Administrator) or MCSE (Microsoft Certified Systems Engineer), • CCNA or equivalent certifications Excellent oral and written communication skills and ability to work effectively as a member of a team. Good customer communication skills, experience working with help desk staff, writing e-mail responses, and providing basic written how-to help information. Ability to follow instructions is highly valued. The following is required: • Lift up to 50lbs., • Comfortable working on ladders., • Comfortable working outdoors and in tight spaces., • Comfortable working with heights, • Must Be 18 Years of age or older, • A valid Driver's License is required We offer competitive salaries, challenging work, career opportunities, 401K Matching and Profit Sharing and medical/dental benefits. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Schedule: Compensation: $20.00 - $30.00 per hour If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Senior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:For more information about CGS please visit: or contact:Email: _ #CJ$108,000 - $156,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Competitive Compensation, • People First Culture Company OverviewIf you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. SummaryThe IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The IT Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player IT Technician III Responsibilities: • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Installing and configuring hardware and software components throughout various network infrastructure devices., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals., • Establishing good relationships with all departments and colleagues., • Ensuring company safety and security standards are met., • Some network and server solution design and architecture. IT Technician III Requirements: • College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience., • Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS. Flexible work from home options available. Compensation: $60,000.00 - $75,000.00 per year If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of , we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in 100+ companies across the US, UK, Australia, New Zealand, and Canada. Our companies employ over 3,000 team members, each led by their own management team, and provide world-class support to over 12,000 clients. Tier I Technician - Lyra Technology Group Lyra Technology Group is seeking a Tier I Technician for their operating company, Pact-One Solutions, based in the Bay Area and Las Vegas, NV. As a Tier I Technician at Pact-One Solutions, you will interface directly with our clients at their dental practice locations across the Bay Area. As a key contributor, you’ll work on challenging network projects, troubleshoot client issues with cross-functional teams, and maintain cordial and professional client relationships. About _… With more than 20 years of experience, Pact-One Solutions is a rapidly expanding MSP IT firm with a focus on dental practices. Our passion is collaborating as a team to provide excellent client service through high-performing networks and enduring partnerships. "Think Team, Never Give Up, Do the Right Thing, Humble yet Hungry" are the guiding principles by which we operate. Your work as a Tier I Technician will include several components: • Drive to client sites in the Bay Area to set up workstations, troubleshoot dental software, and fix hardware., • Install, upgrade, and support Windows desktop and server operating systems., • Configure, troubleshoot, and maintain:, • Windows Servers and desktops, • Active Directory, • Firewalls, antivirus, email, and backup systems, • Provide on-site support while upholding strong, professional client relationships., • Coordinate with internal teams to resolve complex issues and implement projects., • Work from Home: When you aren't needed in the field, you’ll be supporting clients remotely from your home office., • Build Relationships: You aren't just a number here. You will get to know the doctors and office staff you support, becoming their trusted tech hero. Our ideal Tier I Technician has the following qualifications: • At least 1 year of technical experience (Retail IT/Repair experience is a great foundation!)., • Strong interpersonal skills are a must. Can you explain technical issues to a Dentist or Office Manager without using jargon?, • You have a valid CA Driver's License with a clean driving record. Company car and gas card will be provided for business use., • Ability to lift up to 50 lbs. You will be moving workstations, unpacking servers, and crawling under desks to get the cable management just right., • You are eager to learn. Dental IT involves specialized equipment (sensors, X-rays, practice management software)—we can teach you the tech if you bring the attitude., • Must be willing to travel to Las Vegas for a final in-person interview and be available to spend the first month of employment in Las Vegas for comprehensive training. (Hotel accommodations, transportation and food stipend will be provided.), • Great customer service skills, with an attention to detail., • Proficient communication skills. The target salary for this role is $22/hour and will operate in a remote capacity in the Bay Area. This is a full-time role with benefits and potential for overtime pay. Successful applicants for this role must be able to pass a background check and drug test, as well as valid automotive insurance and a clean driving record. If this seems like an opportunity that is appealing to you, let’s have a conversation.

Join House Rx as a Shared Services Project Manager, where you will play a pivotal role in enhancing access and affordability of specialty medications for patients. You’ll collaborate closely with specialty care clinics and our team to optimize the specialty pharmacy experience with a focus on implementation at new customer sites. What You’ll Do: • Primary leader of customer facing calls, accountable for the completion of implementation steps, • Implementation project management through customer calls, timely follow up, and use of project management tools, • Responsible for coordination with sales and program manager team to bring visibility to implementation progress and blockers, • Coordination with leadership to drive implementation process efficiencies for credentialing, IT workstream, and other implementation related activities, • Support for initiatives and related project work Additional Responsibilities: • Ensure our clinic partners maintain adequate inventory & supplies to meet the needs of their patients, • Work with clinic teams to streamline processes and workflows in coordination with clinical operations team, • Manage any issues with patient prescription attainment, including tracking packages, troubleshooting carrier issues, and monitoring work queues as assigned., • Troubleshoot issues with claim processing, payment processing, equipment function (barcode scanners, label printers) and escalate to internal resources as appropriate, • Triage support issues related to our PMS Platform for new and existing clinic partners, • Act as a liaison between the patient, provider and our operational team to effectively and efficiently resolve issues. Problems happen, you are responsible for delighting as you solve them., • Primary responsibility in at least one of the following areas and cross-training in at least one additional area:, • PBM audits - support our clinic partners to reduce risk of payor take backs by completing payor desktop audits, • Claims reconciliation - support our clinic partners and invoicing process through timely reconciliation of claims, identify and address missing remits and payments, and provide weekly insight to program managers, • Credentialing - work closely with clinic partners at new and established practices to complete initial credentialing with PBMs, credentialing renewals, state regulatory agency registration (where required), and manage enrollment in EFT and ERA, • Legal model - work closely with sales, program managers, and clinic partners to provide an accurate summary of state specific legal requirements for MID dispensing space, provider verification registration and requirements, practice dispensing registration and requirements, and pharmacy dispensing space requirements., • Accreditation - work closely with clinic partners to support initial and renewal accreditation with ACHC, URAC, and others. Support required program monitoring and auditing to maintain compliance with accreditation, • Project management - implementation project management through leading customer calls, timely follow up, use of project management tools. Responsible for coordination with sales and program manager team to bring visibility to implementation progress and blockers., • Drug ordering - support clinic partners through submission of wholesaler orders, monitor delivery, troubleshoot shortages and wholesaler catalog errors. Work closely with clinics to manage accurate inventory through training, monitoring and ongoing process improvements. Work closely with distribution leaders to manage customer-specific wholesaler account matrix to optimize customer spend., • Supply management - ensure clinic partners maintain adequate inventory, optimizing supply chain efficiency while reducing costs., • Implementation IT workstream - work closely with implementation project manager to facilitate clinic partner IT workstream initiation, testing of EHR functionality (login, task groups, reporting, test eRx), and other IT related tasks (phone extension set up, VPN access, etc.) About You • You are someone who loves to dig in and can think outside the box, • You are a creative problem solver interested in positively impacting each patient’s pharmacy experience, • Self-motivated with sense of urgency for quality resolution, • You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career, • You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone, • You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance, • You are excited about working in a start-up environment and enjoy solving complex problems, • You are someone who looks for proactive solutions and can identify more efficient workflows. Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out. Why You Should Join Our Team A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need. At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical. We are a remote-first company, however some pharmacy operations roles require onsite clinic presence. We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between. In particular, we offer: • Paid time off, • Generous parental leave, • Comprehensive healthcare, vision and dental benefits, • Competitive salary and equity stake We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.

Desktop, Windows 10, Support, Troubleshooting, Hardware, Windows, Help desk support, Office 365, Customer service, Technical support, Imaging, Deployment, O365, Service desk. Our healthcare client is seeking a Part-Time IT Support Technician to provide on-site technical support across multiple ambul

Provide IT support for local software within their region, coordinating support with a Product Champion when needed. Proactively support Corporate IT and customer support changes and initiatives. Support Desktop Management with post-mass deployment issues of standard software.

Job Description Position Summary We are seeking a motivated and dependable Entry-Level IT Support Technician to assist with day-to-day technology needs across our organization. This is an excellent opportunity for someone looking to start a career in Information Technology while gaining hands-on experience with computer hardware, software, networking, and general office technology support. The ideal candidate is a problem-solver with a positive attitude who enjoys helping others and is comfortable handling a variety of technical and non-technical tasks as needed. Key Responsibilities • Set up, configure, and deploy desktop computers, laptops, monitors, printers, and other office equipment., • Install and update software applications and operating systems., • Assist employees with basic technical issues and troubleshooting., • Manage user accounts, passwords, and access permissions., • Organize and maintain IT inventory, equipment, and supplies., • Perform routine maintenance on company devices and workstations., • Assist with office moves, workstation setups, and equipment relocation., • Coordinate with vendors and service providers when necessary., • Document technical procedures and support requests., • Support conference room technology, video conferencing systems, and office AV equipment., • Perform miscellaneous administrative and operational tasks as assigned., • Provide general ad hoc support to various departments as business needs arise. Qualifications Required • High school diploma or equivalent., • Basic knowledge of Windows and Microsoft Office applications., • Strong communication and customer service skills., • Ability to lift and move computer equipment (up to 40 lbs.)., • Reliable, organized, and detail-oriented., • Eagerness to learn new technologies and skills. Preferred • Associate degree or coursework in Information Technology, Computer Science, or a related field., • Familiarity with computer hardware and troubleshooting., • Experience setting up computers, printers, or networking equipment., • CompTIA A+ certification (or willingness to obtain). Skills & Competencies • Problem-solving mindset., • Strong organizational skills., • Ability to prioritize multiple tasks., • Professional and friendly demeanor., • Ability to work independently and as part of a team., • Adaptability and willingness to assist with a wide range of duties. Company DescriptionReflex Performance Resources Inc. is a global sourcing company that specializes in the manufacturing and sale of Activewear Apparel. Our ultimate mission is to create lifestyle brands that combine the elements of style, comfort, fit, and performance. We pride ourselves on producing high quality garments that are affordable and accessible.Reflex Performance Resources Inc. is a global sourcing company that specializes in the manufacturing and sale of Activewear Apparel. Our ultimate mission is to create lifestyle brands that combine the elements of style, comfort, fit, and performance. We pride ourselves on producing high quality garments that are affordable and accessible.

Job Description Position Overview We are seeking an experienced Deskside Technician II for 3+ months to provide onsite IT support in a fast-paced corporate environment. The ideal candidate will have strong troubleshooting skills, experience supporting both Windows and Mac environments, and the ability to deliver exceptional end-user support with professionalism and urgency. Responsibilities • Provide desktop and laptop support for Windows and Mac devices., • Troubleshoot hardware, software, and operating system issues., • Support printers, scanners, mobile devices, wireless connectivity, VPN access, and other peripherals., • Perform IMAC activities (Install, Move, Add, and Change services)., • Configure, deploy, maintain, and repair IT equipment., • Track and resolve incidents and service requests through the ticketing system., • Perform backup, restoration, and migration of user data., • Provide Smart Hands support for networking, server, and telecommunications equipment., • Maintain accurate asset inventory and documentation., • Research and resolve complex technical issues using knowledge bases and technical resources., • Support executive users as needed., • Assist with after-hours and on-call support when required., • Travel to nearby client locations as needed. Required Qualifications • High School Diploma or equivalent., • Minimum 2 years of deskside, desktop, or end-user support experience in a corporate environment., • Experience supporting:, • Windows 10/11, • macOS, • Microsoft Office Suite, • Mobile devices, • Printers and peripheral devices, • AV/Video Conferencing systems, • Strong troubleshooting and problem-solving skills., • Excellent verbal and written communication skills., • Ability to work independently with minimal supervision., • Strong customer service and interpersonal skills., • Ability to prioritize and manage multiple tasks simultaneously., • Ability to lift up to 50 pounds and perform physical tasks such as walking, bending, and standing for extended periods. Preferred Qualifications • CompTIA A+ Certification, • Microsoft Certifications, • ITIL Foundation Certification, • Experience supporting executive-level users, • Experience working in enterprise environments Additional Information • Immediate start preferred., • Background check, MVR and drug screening required., • Professional appearance and communication skills are essential., • Opportunity for contract extension based on performance and business needs. Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description We are seeking a Desktop Support Technician to join our team! You will resolve computer-related issues for our clients. Desktop Engineer- Field technician- dispatch. Whenever not at a client site bust be in the office and ready to be dispatched for emergencies Must troubleshoot things quickly and efficiently. Must be able to prioritize issues important to least. Act professional in office setting. Responsibilities: • Provide technical assistance with computer hardware and software, • Resolve issues for clients via phone, in person, or electronically, • Recommend hardware and software improvements, • Track customer issues and resolutions, • Knowledge of O365 Applications / Windows 10 & 11, • Networking experience, • AV experience - meeting room technology - Polycom, ClickShare, YeaLink etc, • Digital printing solutions – Printex, • ServiceNow experience, • CompTIA A+ certified (nice to have), • ITIL certification (nice to have) Qualifications: • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • Positive and professional demeanorCompany DescriptionSister company of Pro4ia Inc. (http://www.pro4ia.com/)Sister company of Pro4ia Inc. (http://www.pro4ia.com/)

Job Description Description Position Title: Desktop Support Technician – Evening Shift Schedule: Sunday through Thursday, 4:00 PM – 12:00 AM Location: New York, NY Training Requirement: Candidate will train with the day shift for the first 3–4 weeks. Compliance with flu shot requirements is mandatory. --- Role Overview: We are seeking a highly capable and self-sufficient Desktop Support Technician to join our IT team on the evening shift. This role is critical in maintaining end-user support and ensuring smooth IT operations during off-hours. The ideal candidate will bring strong Level 2 desktop support skills, a proactive mindset, and the ability to work independently with minimal supervision. Skills Desktop, Windows 10, Support, Troubleshooting, Active directory, Hardware, Customer service, Technical support, Windows, Imaging, Deployment, Office 365, Printers, O365, Ticketing system Top Skills Details Desktop,Windows 10,Support,Troubleshooting,Active directory,Hardware,Customer service,Technical support Additional Skills & Qualifications Key Responsibilities: • Provide Level 2 desktop support for hardware, software, and peripheral issues., • Troubleshoot and resolve technical problems efficiently and independently., • Support Windows 11 environments and enterprise applications., • Collaborate with day shift teams during training and transition periods., • Maintain accurate documentation of incidents and resolutions., • Ensure compliance with organizational IT policies and procedures. --- Qualifications: • Education: Bachelor’s degree preferred. If not completed, the candidate must be actively pursuing or making arrangements to obtain it., • Experience:, • Proven experience as a Desktop Support Technician (Level 2 or higher)., • Prior experience in a healthcare environment is highly preferred., • Ability to start with minimal ramp-up time. --- Desired Skills: • Strong troubleshooting and diagnostic skills., • Excellent communication and customer service abilities., • Familiarity with ticketing systems and remote support tools., • Experience with Windows 11 is a plus (candidates with this experience have already been submitted). Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Brooklyn, NY. Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Brooklyn,NY. Application Deadline This position is anticipated to close on Jun 20, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. • Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance., • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system., • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite., • Provide foundational support for macOS environments to assist users of Apple devices., • Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software., • Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices., • Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability., • Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment., • Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software., • Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required., • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions., • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment., • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs., • Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education · Bachelor’s or master’s degree in information technology, Computer Science, or a related field; OR an equivalent combination of education, training, and relevant work experience Experience • Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity., • Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) • CompTIA A+ certification or equivalent vendor-neutral credential., • Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365., • Experience with PC and laptop hardware installation, configuration, and troubleshooting., • Familiarity with enterprise antivirus and endpoint protection solutions., • Experience with helpdesk ticketing systems and IT service management practices., • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices., • Familiarity with enterprise encryption solutions and Windows device management via Active Directory., • Strong analytical, problem-solving, and technical troubleshooting abilities., • Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs., • Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences., • Demonstrated commitment to delivering high-quality customer service to internal stakeholders., • Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities., • Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law. • Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment., • Occasionally required to lift and/or move IT equipment weighing up to 50 pounds., • May require bending, kneeling, or crouching to install or service equipment., • Work is performed primarily in a standard office or data center environment with moderate noise levels., • May be required to travel to or work at multiple organizational sites or client locations. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA. Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description Role: Technology Support Analyst II Location: Clifton Park, NY Pay Rate Range: $62,400–$68,400/year Internal Job ID: 10076114 Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Technology Support Analyst II to join their team. Please contact us today to discuss this opportunity! Job Responsibilities: • Technical Support: Assist with diagnosing and resolving hardware, software, and network issues for end-users, ensuring efficient and timely resolutions., • Device Management: Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals., • Ticket Management: Log, track, and resolve service requests and incidents using the organization's ticketing system, ensuring clear communication and timely updates., • Escalations: Collaborate with the first-line support team, escalating unresolved or complex issues to the Technology Support Lead or other specialized teams., • Proactive Problem Solving: Identify recurring technical issues, providing recommendations for long-term solutions and improvements., • End-User Education: Assist with training sessions to help users improve efficiency and reduce common technical problems., • Documentation: Maintain and update user-friendly documentation for common issues, solutions, and IT procedures., • Team Collaboration: Work closely with the Technology Support Lead and other IT staff to improve service delivery and enhance the overall support experience. Requirements: • High school diploma or equivalent is required, and an associate's degree or technical certification is preferred, • Minimum of 2 years of experience in technical support roles, with hands-on experience in hardware and software troubleshooting, • Must be familiar with Windows and macOS operating systems, Microsoft Office Suite, and common productivity applications, • Strong customer service skills, with the ability to communicate effectively with end-users of varying technical levels, • Basic understanding of networking concepts and protocols, • Willingness to learn and adapt to new technologies and procedures, • Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are desirable, • Must have the integrity, enthusiasm, and willingness to represent company in the most professional, positive manner Why choose Addison IT? • Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics, • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses, • Permanent Employment: Many of Addison’s job openings lead to potential permanent employment, • Connections: You connect directly with hiring managers from renowned organizations, • Options: You are presented multiple employment options near your home, • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 005-009

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Field Technician – Managed Services Provider Brooklyn, NY We are seeking a client-facing Field Technician to support a growing Managed Services Provider serving businesses throughout Brooklyn and the surrounding area. This role is ideal for someone who enjoys solving technical problems, working directly with end users, and building strong relationships with clients. This is a work-from-home position when not on client sites, with onsite client visits expected approximately three days per week. The right person will be comfortable walking into different business environments, communicating clearly with non-technical users, and representing the company in a professional, helpful, and approachable way. Responsibilities Provide onsite and remote technical support for MSP clients Troubleshoot desktops, laptops, printers, mobile devices, networking issues, Microsoft 365, and common business applications Visit client sites throughout Brooklyn and nearby areas as needed Deliver excellent customer service while resolving technical issues efficiently Communicate clearly with clients, internal teams, and vendors Document work performed, ticket updates, troubleshooting steps, and resolutions Escalate more complex issues to senior engineers when appropriate Assist with workstation setups, user onboarding/offboarding, equipment deployments, and basic network support Help maintain a positive, professional client experience during every interaction Ideal Background Prior experience in an MSP, IT support, field technician, desktop support, or helpdesk role Strong troubleshooting skills across Windows, Microsoft 365, basic networking, printers, and business applications Comfortable working with clients face-to-face Excellent communication skills and a customer-first mindset Ability to manage time well while moving between remote work and client sites Professional, reliable, and organized Must enjoy working with people and be comfortable supporting users with varying levels of technical knowledge Valid driver’s license and ability to travel to client locations as needed Why This Role This is a great opportunity for someone who wants the variety of MSP work without being stuck behind a desk every day. You’ll work from home when not onsite, visit clients regularly, solve real business technology problems, and become a trusted technical resource for the companies you support. The company values long-term growth, promotes from within, and has a strong track record of helping technicians move into more advanced roles. For someone who wants to keep building their career, this role can provide a real path toward Senior Engineer, Project Engineer, or other higher-level technical positions as you continue to develop your skills and earn trust with clients. The ideal candidate is technical, personable, and dependable — someone who can fix the issue, explain what happened, and leave the client feeling taken care of. Qualifications MSP experience. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Protect your clients with the most robust AI based Cyber Security solutions. Qualifications: • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description Job Details: • Job Title: IT Field Support Technician, • Working Location: NYC/NJ/CT, • Working Style: Hybrid, • Employment Type: Part time, 3 months project with possible extension, • Hourly rate: $35 per hour, • Working Hours:, • First 3 months: 18:00-22:00 3 days on weekdays and 4 hours on Saturday, • Language: English, • Start date: Mid-June Job Description • On-site Project support, • Cable tracing and labeling in IDF rooms, • PDU initial configuration, • Rack and stack, • Cable patching, • User desktop validation and troubleshooting, • Other project support tasks, • IT Asset Management, • Perform client's IT Asset inventory and disposal at their offices and data centers, • Coordinate the projects with clients, vendors and other project resource, • Create IT asset management report, • Update asset management system (ServiceNow and DCTrack) Qualification • 1–3+ years of experience as a Field Technician or in a technical support role, • Proficient with mobile devices, service software, and basic computer applications, • Valid driver’s license and clean driving record, • Ability to travel locally/regionally and work flexible hours as needed, • Installation, maintenance, and repair of field equipment, • Accurate documentation of service activities and reports, • Comfortable working in varied environments (outdoors, customer sites, confined spaces), • Ability to stand, walk, climb, kneel, and reach for extended periods, • Ability to lift up to 50 lbs Powered by JazzHR siiSBQdNLn

Job Description We are seeking a highly detail-oriented Deployment Hardware Technician to support end-user technology across a fast-paced private equity environment. This role is responsible for the imaging, deployment, lifecycle management, and optimization of hardware within a Microsoft Windows ecosystem, ensuring seamless delivery of technology to investment professionals and business teams. This individual will operate in a high-performance, low-latency environment where reliability, speed, and precision are critical to business success. Key Responsibilities • Configure, image, and deploy Windows-based endpoints (laptops, desktops, trading floor setups) using standardized build processes, • Manage hardware lifecycle: procurement support, asset tagging, inventory tracking, refresh cycles, and secure decommissioning, • Execute zero-touch / low-touch deployments leveraging tools such as Microsoft Endpoint Manager, Autopilot, and imaging solutions, • Troubleshoot hardware and OS-level issues (drivers, BIOS/firmware, peripherals, docking stations, multi-monitor setups), • Support executive and investment teams with white-glove desk setups, office moves, and rapid onboarding, • Maintain and improve deployment workflows through PowerShell scripting and automation, • Ensure compliance with security standards including patching, encryption, and endpoint hardening, • Collaborate with infrastructure, security, and networking teams to ensure consistent endpoint performance and connectivity, • Document build standards, deployment procedures, and asset management practices Required Qualifications • 1 - 3 years of experience in hardware deployment, desktop engineering, or IT support within a Windows environment, • Strong experience with Windows 10/11 imaging, deployment, and troubleshooting, • Hands-on experience with Microsoft Intune and/or Microsoft Endpoint Configuration Manager, • Familiarity with Azure AD / Entra ID, group policies, and endpoint security controls, • Experience supporting high-demand users (finance, trading floor, or executive environments preferred), • Solid understanding of hardware components (CPU, RAM, storage, peripherals) and troubleshooting techniques, • Basic scripting experience (PowerShell preferred) for automation and deployment efficiency Preferred Qualifications • Experience in private equity, hedge fund, or financial services environments, • Exposure to MDM/MAM, endpoint security tools, and compliance frameworks, • Familiarity with asset management systems and ITIL-based processes, • Experience supporting multi-site or global office deployments What Makes This Role Different • Direct support of investment professionals where uptime and speed matter, • High visibility—your work directly impacts onboarding, productivity, and trading readiness, • Lean team environment with ownership over the full device lifecycle, • Opportunity to modernize deployment practices (automation, cloud-first endpoint management) Ideal Candidate Profile Someone who: • Takes pride in clean, consistent builds and efficient deployments, • Moves with urgency but doesn’t sacrifice quality, • Understands that in a PE environment, downtime = real financial impact, • Is proactive about improving processes, not just executing them

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Desktop Technician plays a key role in supporting and maintaining MCU’s end-user technology environment. This position provides hands-on technical support for desktops, laptops, virtual desktops, and peripherals, while ensuring systems are compliant, secure, and optimized for productivity. The Desktop Technician works closely with IT teams to resolve technical issues, support business operations, and contribute to technology initiatives. Responsibilities: Specific duties include, but are not limited to, the following: • Provide support for desktops, laptops, peripherals, and mobile devices., • Troubleshoot and resolve hardware, software, connectivity, and printing issues., • Support end-users in Citrix, VMware Horizon, or AVD environments., • Assist with PowerShell scripting and execution for system tasks and automation., • Deploy devices using Microsoft Intune,MECM, or JAMF., • Support identity management, MFA enrollment, and encryption policy enforcement., • Ensure endpoints meet security and compliance standards., • Provide in-person support to branches and VIP users as needed., • Maintain asset inventory and perform IT lifecycle operations., • Collaborate with other IT teams to support infrastructure and project delivery., • Adhere to BSA/AML/OFAC compliance requirements., • Perform other duties asrequired. Requirements: • Minimum of 4 years of experience in a similar IT support role., • Proficient in Windows 10/11, with basic macOSand IOSexperience., • Working knowledge of TCP/IP networking (IP addressing, DNS, DHCP)., • Experience using and troubleshooting VDI (Citrix, VMware, or Azure Virtual Desktop)., • Understanding ofPowerShell scripting and ability to run and troubleshoot scripts., • Familiarity with endpoint management tools such as Intune,MECM, or JAMF., • Strong communicationand documentation skills., • Ability to prioritize and manage multiple tasks in a fast-paced environment., • Ability to lift at least 40 pounds. Competencies: • Technical Expertise – Strong diagnostic and technical troubleshooting abilities., • Compliance Awareness – Follows security procedures and compliance standards., • Customer Focus – Delivers professional and helpful service to all end-users., • Accountability – Takes ownership of support tasks and ensures completion., • Collaboration – Works cooperatively with IT team members and stakeholders., • Adaptability – Learns and appliesnew technologiesand procedures quickly., • Span of Control / Direct Reports Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $21.15-33.03/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period., and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionJob Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies. What we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: • Recruiting, hiring, and training City employees., • Managing 56 public buildings., • Acquiring, selling, and leasing City property., • Purchasing over $1 billion in goods and services for City agencies., • Overseeing the greenest municipal vehicle fleet in the country., • Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service to all of them. It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more about the work we do. DCAS Information Technology works in conjunction with the NYC Office of Technology and Innovation (OTI) on the daily management and support of the DCAS computer network. DCAS IT team members are responsible for the agencies software and hardware needs, the development and maintenance of applications, maintenance of the DCAS internet and intranet (DCASConnect) sites, the DCAS Help Desk, telecommunications services and equipment for DCAS employees, and the Cyber Security program to thwart any attempts at unauthorized access to the network. Responsibilities Include: • Provide 1st and 2nd level user support for agency users for hardware, systems, and software applications questions., • Log and track calls using Remedy ticketing system and maintain history records and related problem documentation., • Identify problems, investigate causes, recommend and implement solutions to correct common system and user issues., • Escalate complex problems to higher level of expertise within organization., • Communicate with other IT staff as needed to ensure problem resolution and tracking., • Prepare and install computers on the network, perform software installations, log and update trouble tickets and resolve highly complex desktop software issues., • Make routine visits to the various remote sites to prevent potential problems and to address others before they escalate., • Deploy computers to remote sites, when necessary, this includes transporting equipment physically or arranging for transportation if not within walking distance., • Complete Inventory Form and acquire employee signature on form upon deployment., • Inventory form to be attached to Remedy ticket immediately upon completion and Remedy ticket to be closed immediately upon successful completion., • Act in the capacity of printer administrator. Replace all toner for all agency printers. The technician will respond to all level 1 incidents (Paper Jams, fuser replacements, Waste kit replacements, etc.), • Assist IT Director with other assignments when necessary, • Ghosting of computers to be done when needed, • Assist with unpacking of computers and monitors when we receive large shipments. To Apply: Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID # 775848. No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted. COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or, 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or, 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:https://cgsfederal.com/join-our-team/For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Overview We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix. Responsibilities • Provide phone support and on-site remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide onsite installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients, • Provide Desktop support including analyzing and resolving end-user issues, • Provide printer troubleshooting Skills & Experience, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Reliable, who can work with little to no supervision, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus, • Certifications a plus Company Overview Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Powered by JazzHR OLUSueZj8n

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description Situation Group, a global collective of digital-first advertising agencies and an award-winning nonprofit, seeks IT Technician to provide day to day desktop and network support. This role will report to the Director, IT and the selected candidate will demonstrate attention to detail, the ability to multi-task and be nimble as priorities change throughout the day. What You’ll Do We are looking for a dynamic, detail-oriented IT Technician to join our fast-paced digital-first advertising agency specializing in live events. In this role, you will be the first contact of our IT operations, ensuring that our designers, account managers, and executives have the seamless technology they need to meet tight deadlines. The ideal candidate has a "no task too small" attitude, thrives in a high-pressure environment, and is equally comfortable troubleshooting a Windows server as they are clearing up stubborn printer jams. Our office is located in midtown Manhattan. This role is required to be in-person 5 days a week (Mon-Fri). Sample Day-to-Day Responsibilities • Cross-Platform Support: Provide Tier 1 and Tier 2 desktop support for a mixed environment of macOS (50%) and Windows (50%) workstations., • Software Management: Install, configure, and troubleshoot various software used by different departments throughout the company., • Network Maintenance: Monitor and maintain the agency’s internal network, ensuring high-speed connectivity for large media file transfers and cloud backups., • Hardware Lifecycle: Manage the deployment, imaging, and hardware repair of laptops, desktops, and peripherals (Wacom tablets, monitors, etc.)., • AV & Presentation Support: Set up and troubleshoot conference room technology for high-stakes client pitches., • Onboarding: Lead IT orientation for new hires, ensuring all hardware, software, and access permissions are ready on Day 1. Requirements • Experience: 2–3 years of professional IT support experience, preferably within a creative agency, production house, or similar fast-paced industry., • Certifications: Active CompTIA A+ and CompTIA Network+ certifications are required., • OS Expertise: Deep knowledge of macOS and Windows troubleshooting., • Networking: Strong understanding of TCP/IP, DNS, DHCP, VPNs, and WiFi troubleshooting., • Communication: Ability to explain technical concepts to "non-techy" creative professionals with patience and clarity. Benefits We offer a competitive base salary and a range of benefits and perks: • Salary range: $65,000 - $85,000 per year, commensurate with experience, • Health care plan (medical, dental and vision), • Retirement plan with employer match, • Life and disability insurance, • Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays, • Paid family leave, • Cold brew coffee, snacks and fresh fruit, • Wellness resources, • Special access to New York City’s arts and entertainment scene We have been honored for our commitment to our team with workplace awards from Crain’s, Best Companies Group, Cynopsis, Digiday, and Fortune. Our Company Situation Group is a digital-first collective of award-winning advertising agencies. We partner with leading entertainment, education and mission-driven brands, including WICKED on Broadway, The Metropolitan Opera, Columbia University, and No Kid Hungry.

Job Description About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1 and passing all other requests on to tier 2 and Tier 3 technicians. The technician will also work on projects assigned by internal client IT staff. Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required. Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment. This role reports to the Service Delivery Manager. Position Requirements: Examples of essential duties are interpreted as being descriptive and not restrictive. Identifies, diagnoses, and resolves Tier 1 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users. Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software. Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals. Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems. Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements. Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements. Create detailed technical documentation for resolutions of issues. Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time. Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner. Update and maintain hardware inventory Audio/visual support for conference and training room equipment Required Technical Experience: Microsoft Windows Desktop OS installation and support Apple / Mac Desktop OS installation and support Google Admin Microsoft Office 365 administration and support iPhone / Android troubleshooting Multi-factor Authentication configuration and support Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with experience. Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc. Powered by JazzHR 0Ien5o7OSz

As an IT Specialist you'll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment.

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Youll provide frontline support, learn from experienced IT professionals, and work handson with technologies like Windows 11, Microsoft 365, Cisco Meraki, Intune, and Apple Business Manager. This is a great opportunity for someone who enjoys solving problems, helping people, and developing strong te