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Job DescriptionThe work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The Business Analyst will be responsible for business and functional requirements definition for various new and existing IT applications, downstream systems and reports. The business analyst will also be responsible for planning and facilitating user acceptance testing. Essential Duties/Responsibilities: • Identify and translate business needs into clearly defined requirements for insurance software applications., • Develop requirements documentation inclusive of user stories/ use cases, process flows, data flows and report mock-ups., • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations., • Build strong relationships within the business units and support functions to understand the business needs., • Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues., • Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible., • Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements., • Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff., • Team player who works well with technical and business resources., • Meet objectives & goals set forth by management, • Perform additional projects/duties as assigned by management.Required Skills/Abilities/Education/Experience:, • Bachelor’s Degree or equivalent work experience in Business Analysis, • 2-4 years of experience in Business Analysis – Requirements documentation, Functional testing, Reporting tools, Relational databases, SQL., • Experience in programming is a plus., • Experience working in the Insurance/Benefits industry is a big plus., • Experience with Azure DevOps is a plus

Job Description Hybrid: 3 days onsite (Tues/Wed/Thurs) Duration: 12 months (Potential for extension) Key responsibilities: • Tools proficiency: Atlassian Toolset, Github, Jenkins, Artifactory, Octopus Deploy, Sonarqube, • Automate processes: Build and manage tools and pipelines (like CI/CD) to automate repetitive tasks in the software development lifecycle., • Manage infrastructure: Provision, configure, and manage the underlying infrastructure, often using cloud platforms like AWS or Azure and "infrastructure as code" principles., • Ensure reliability and performance: Implement monitoring and alerting to ensure systems are running smoothly, and work to resolve issues and bottlenecks in the development process., • Bridge teams: Foster collaboration between development and operations teams, acting as a liaison to ensure smooth, efficient code releases and deployments., • Implement security and compliance: Incorporate security best practices into the development and deployment process. Essential skills and knowledge: • Software development lifecycle: A deep understanding of how software is built, tested, and deployed., • Automation tools: Expertise in tools for CI/CD, configuration management, and containerization (e.g., Docker, Kubernetes, Jenkins)., • Cloud platforms: Experience with major cloud providers like AWS, Azure, or Google Cloud., • Scripting and programming: Proficiency in scripting languages is essential for automation., • System administration: Strong knowledge of operating systems, servers, and networking is required., • Soft skills: Excellent communication, collaboration, and problem-solving skills are crucial for working across different teams. Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs. Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilitiesSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities

Job Description RouteSmart Technologies, a leader in vehicle route optimization software technology, is seeking a Cloud Engineer to join our IT Infrastructure & Security Department. This role will report directly to the Sr. Infrastructure & Security Engineer and is responsible for implementing, maintaining, and improving our cloud IT infrastructure, systems, and AWS environments. The Cloud Engineer will work closely with the DevOps and Product Development teams to ensure secure, scalable, and efficient cloud operations across our production and development environments. The typical base pay range for this position at the start of employment is expected to be between $120,000–$130,000 per year. RouteSmart Technologies, Inc. has different base pay ranges for different work locations within the U.S., and base pay will vary based on experience. This is a hybrid role; candidates must be able to commute to the office in Melville, NY or Columbia, MD. Candidates must reside within 50 miles and be available to work onsite several days per week. However, we will consider the right candidate for remote work if domiciled in one of the following states: Maryland, New York, Pennsylvania, DC, Virginia, Arizona, California, Colorado, Florida, Idaho, Illinois, Indiana, Minnesota, New Jersey, North Carolina, Oregon, South Carolina, Texas, Washington. Essential Duties & Responsibilities • Assist in researching, designing, and implementing secure, scalable, and cost-effective IT infrastructure, systems, security components, standards, and services., • Maintain, troubleshoot, and resolve issues related to infrastructure, systems, services, security, and accounts., • Continuously monitor the health and performance of the AWS infrastructure, systems, and accounts, identifying issues and implementing solutions for improved efficiency., • Analyze components, logs, services, and specific tools as needed., • Implement, enforce, and configure security policies, controls, services, identity management, and other security measures to protect from unauthorized access and cyber threats., • Stay up-to-date on technology trends and best practices, adapting to evolving cloud IT technologies and management approaches., • Communicate effectively and create accurate documentation of designs, configurations, processes, and procedures., • Collaborate closely with other team members on projects and tasks, ensuring seamless integration and support for IT initiatives., • 5+ years of experience with cloud infrastructure, systems, and security., • Minimum of 3 years of hands-on experience with AWS services., • Strong communication and collaboration skills., • Highly organized with strong analytical and problem-solving abilities., • Ability to work independently and as part of a team., • Commitment to continuous learning and delivering high-quality service. Education & Experience • Bachelor’s degree in Computer Science, Information Systems, Business Technology, or a related field—or equivalent experience., • Proficiency in IT infrastructure, networking, system administration, and security., • Solid experience with AWS services and concepts., • Experience with Infrastructure as Code (IaC) tools such as AWS CloudFormation or Terraform. RouteSmart offers its employees numerous opportunities for professional development. Our goal is to provide our employees the chance to learn and grow as the company grows. We recognize that our employees are our most valuable asset. The work they do is key to our ability to provide high quality service to our clients. We also recognize that our employees are unique individuals with their own lifestyle and interests. RouteSmart Technologies pays a significant share of the cost of benefits for our employees. We believe our investment makes good business sense by helping to create a positive and productive work environment. Among the benefits we offer are: • Medical/Dental/Vision/STD & LTD Plans, • Employer paid Life Insurance Plan, • Employee Training & Development, • 401(k) Retirement Savings Plan w/ Employer Match, • Vacation/Sick/Holiday Leave, • Tuition Reimbursement, • Flex hours, • Casual Dress RouteSmart Technologies is proud to be an equal opportunity workplace. Individuals seeking employment at RouteSmart Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. All candidates must have legal authorization to permanently live and work in the United States. This position does not qualify for sponsorship.