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Job Description Qualifications • Connect residents to health and mental health services, childcare and parental support services, financial assistance, and other community-based services to meet daily living needs and long-term housing stability, • Education and Experience: Bachelor’s degree in social services such as social work, human services, sociology, psychology, or human relations, • Two years’ experience in case management, housing services, counseling, or direct advocacy for clients in social service settings, • Experience with immigrants and immigration issues prioritized, • Minimum of 5 years of case management experience in the past 7 years may be substituted for educational requirement, • Communication: Excellent verbal and written communication skills, • Proficiency in English required, multi-lingual and Spanish proficiency prioritized, • Computer skills: Basic competency in MS Word, Excel, Outlook and the internet, • Math Skills: Ability to formulate simple financial budgets, • Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.), • Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, • Experience working with homeless individuals and people living with health and/or mental health issues and substance use, • Ability to engage residents, • Experience with housing plans and/or service plan development and implementation, • Ability to work independently and as part of a team, • The Housing Case Manager develops housing and service plans with residents to secure and sustain permanent housing through focused service plans that build housing search and independent living skills, resources, and support networks, and provide direct assistance to secure housing including searching for and sharing housing leads, • The Housing Case Manager plays a critical role in managing resident behaviors, enforcing program rules and protocols, and promoting a safe and supportive environment, • These duties are essential and specific to the successful implementation of this position, • Develop Independent Living Plans (ILPs) with permanent housing goals and objectives that are customized to residents, their income levels and sources, assets and resources, support systems, • Create and monitor housing log schedules, provide housing leads, and advocate on behalf of residents with landlords and brokers, • Ensure residents pursue housing leads, • Assist residents in searching and applying for housing, including assistance with completing and submitting housing applications and rental subsidy programs, including DHS housing packets, • Assist with and prepare residents for housing interviews and lease signings, • Escort residents to housing interviews and apartment inspections, • Enroll residents in DHS CARES, • Complete and submit HHAs on behalf of residents, • Assistant residents to register in the NYC Housing Lottery system, • Connect residents to employment opportunities and workshops and trainings for employment skills, independent living skills, budgeting and money management, health and nutrition, hygiene and housekeeping, and other areas to foster independence and self-sufficiency, • Coordinate with Mayor’s Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs, • CASE MANAGEMENT, • Provide counseling, crisis intervention, case management and service referrals, • Meet with residents in assigned caseload at least once a week to assess progress with housing and service plans, • Modify plans as needed, • Assist residents to enroll in and maintain enrollment in public benefits programs, • Coordinate with Dept of Education to ensure school-age children are enrolled in school, receive transportation services as needed, and are engaged in ESL/ELL and IEP curriculum as needed, • Conduct weekly room inspections to ensure healthy hygiene and housekeeping, • Manage and mitigate resident behaviors that compromise the health and safety of residents, • Document interactions and communications with and on behalf of residents and upload into CARES, • Document incidents and witness statements, • Perform other duties as assigned by supervisor and Program DirectorCompany DescriptionThe Practice of Peace Foundation is a nonprofit organization dedicated to empowering underserved communities through compassionate services. POP provides emergency and transitional housing to help individuals regain stability and self-sufficiency. Shift Supervisors are responsible for overseeing the daily and nightly operations of POP’s emergency transitional facilities. This role ensures the safety, order, and efficiency of residence operations, providing direct supervision for clients and volunteers during evening shifts. Shift Supervisors also coordinate with staff and management to maintain a supportive and structured environment.The Practice of Peace Foundation is a nonprofit organization dedicated to empowering underserved communities through compassionate services. POP provides emergency and transitional housing to help individuals regain stability and self-sufficiency. Shift Supervisors are responsible for overseeing the daily and nightly operations of POP’s emergency transitional facilities. This role ensures the safety, order, and efficiency of residence operations, providing direct supervision for clients and volunteers during evening shifts. Shift Supervisors also coordinate with staff and management to maintain a supportive and structured environment.

The Administrative Assistant provides comprehensive administrative and clerical support to ensure the smooth and compliant operation of a DHS long-term shelter.

Psychiatric Nurse Practitioner.We are seeking a compassionate, skilled, and dedicated Psychiatric Nurse Practitioner (PNP) to serve as a long-term shift provider within DHS facilities across New York City.This role involves providing comprehensive mental health assessments, psychiatric evaluations,

Category Professional Services.Comunilife is looking for Residential Aides to conduct intakes, initial skills assessments, provide case management assistance and offer referrals for permanent housing, job placements or to other appropriate programs.This position offers a salary range of $18.Monitor

Job Description JOB OVERVIEW Under general supervision, the Residential Aide (Residence Worker) ensures an efficient and positive work environment at the shelter. Responsibilities include performing various office tasks to oversee and support client needs onsite. This role involves collaborating with social services staff and security personnel to maintain a safe shelter environment for families, engaging directly with clients, and ensuring proper documentation procedures are followed. Overtime shifts may be required. ESSENTIAL JOB FUNCTIONS ● Ensure proper identification and logging of all visitors in the logbook and the online Midway Living database system. ● Offer professional greetings to all residents, visitors, and colleagues. ● Complete and submit arrival packets (via paper and via the database system) for new residents, exit logs, daily occupancy forms, etc., adhering to Midway Living, the Department of Homeless Services (DHS), and Office of Temporary and Disability Assistance (OTDA) guidelines. ● Record and file all incidents appropriately in the incident binder. Generate and submit detailed incident reports via email, including information about the incident and the names of first responders (police, ambulance, fire department, ACS, political parties, news outlets). ● Supervise incident management involving clients and other staff as required. ● Maintain various logs including school attendance, Administration for Children's Services (ACS), emergency contacts, and shift summaries, etc. Job Description ● Responsible for conducting partial intake assessments, including but not limited to, clients. ● Conduct crib audits to assess compliance with "Safe Sleeping" standards and report findings. ● Enforce the curfew regulations and conduct room checks and hourly rounds as required. ● Ensure timely and accurate completion of Nightly Signature Rosters, record on Midway Living website, and file all relevant paperwork relating to shift. ● Distribute DHS notices such as 4002 notices, appointment slips, and mail to residents. ● Conduct inspections of units via tablet, and wellness checks to maintain a clean and healthy environment for clients. ● Ensure thorough review and delivery of all relevant information and documentation to the incoming shift. ● Maintain cleanliness and proper maintenance of office and equipment. ● Record and distribute mail to clients. ● Coordinate the food distribution process, including receiving deliveries, performing light food preparation (excluding cooking), serving food, and managing trash disposal (if applicable). ● Compile and submit via email detailed shift summary reports. ● Collaborate with security staff to ensure a secure environment for employees, clients, and visitors. ● Assist custodial and security staff with the maintenance and security of the facility. ● Respond promptly and professionally to emergencies. ● Support initiatives to transition families into permanent housing. ● Assist in facilitating move-outs. ● Prepare units for vacancies by emptying, cleaning, and tagging client materials as necessary. ● Ensure that the lobby and front of the building are consistently cleared. ● Prevent loitering in all areas within and surrounding the building. ● Assist with fire drills/emergency evacuations. ● Responsible for ensuring safety and providing general support to assigned programs across various departments or divisions. ● Provide occasional instruction or assistance to other employees. ● Regularly update progress on the Midway Living database system ● Fulfill other duties aligned with the scope and responsibilities of the position. EDUCATION & EXPERIENCE ● High School Diploma or equivalent ● Valid FO2 [required within 90 days of hire] ● Knowledge of food/cafeteria services [food handlers a plus] ● Ability to effectively interact with facility staff and clients QUALIFICATIONS & PREFERRED SKILLS ● Professionalism ● Attention to detail ● Communication skills ● Time management ● Ability to efficiently work within a team PHYSICAL & ENVIRONMENTAL REQUIREMENTS ● Ability to lift, push, and carry up to 50 lbs., as needed. ● Ability to stand, walk, bend, and kneel for extended periods. ● Capability to climb stairs and ladders as needed for tasks. ● Dexterity to operate cleaning equipment [e.g. brooms, mops, vacuums, etc.] ● Capacity to withstand exposure to cleaning chemicals and other maintenance-related substances and odors. ● Capable of working in various positions [e.g., reaching overhead, working in tight spaces]. ● Capability of work in areas with possible exposure to various weather conditions [if required to work outdoors]. ● Ability to work in high-traffic areas with frequent interaction with staff, residents, and visitors. ● Capacity to work in busy areas that may be noisy from residents, equipment, alarms, or facility operations. ● Ability to work in fast-paced and physically demanding work setting.

Job Description PRIMARY FUNCTION/PURPOSE The Licensed Practical Nurse is responsible for the management of medication system of the clients and monitoring the general health of clients. PRIMARY RESPONSIBILITIES • Conduct Health Screens for all new clients during shelter intake process., • Use motivational interviewing, recovery and trauma-informed approach when delivering services to clients., • Administer medication and document appropriately in Medical Administration Record (MAR)., • Ensure documentation in MAR is accurate., • Ensure providers are aware of medications refills needed for clients on a timely basis., • Ensure pharmacy is informed and receive prescriptions for medication refills., • Ensure expired or redundant medications are removed from the medication cart., • Respond to emergencies and ensures follow-up with emergency services., • Collaborate with the PNP in coordinating follow-up care., • Educate clients on medication and treatment compliance strategies., • Communicate to the PNP all client medial concerns and assist PNP in determining medical care needs and coordination of care., • Monitor vitals and clients’ response to medications and side effects., • Review with PNP findings and assist with follow-up medical care as needed., • Order medical supplies as needed and stores supplies and medication records stored in a secured closet., • Secure medication cart in a locked secured location., • Participate in team meetings, case conferences, staff meetings and trainings, etc., • Collaborate with social service team in assessing clients’ needs, developing service plan and coordinating care for clients., • Document delivery of services, clients progress, etc. in electronic case record in accordance with agency policies and procedures., • Contributes to the overall success of the organization by performing all other duties and responsibilities as assigned by supervisor or designee, and being able to pivot with ever-changing priorities and newly added job-related responsibilities that arise based on business changes, needs, and demands. MINIMUM QUALIFICATIONS • NYS Licensed Practical Nurse is required, • Current First Aide/CPR Certification, • Minimum two (2) years post-licensure experienced providing nursing care in a clinic setting, or social service setting is required, • Excellent analytical, evaluative, and human service management skills, • Ability to think and act calmly in emergency situations, • Attention to detail and problem-solving skills, • Strong organizational skills with ability to manage tasks efficiently, • Superb time management skills with ability to prioritize assignments, • Excellent analytical, evaluative, and human service management skills, • Exceptional written and oral communication, organizational, supervisory, and leadership skills, • Must have incredible initiative, the ability to work well under pressure, and the ability to be flexible and work both independently and as part of a team to complete complex projects in a fast-paced environment, • Capable to develop strong teams who can develop collaborative working relationships and function within the interdisciplinary team, • Must be adept and comfortable with crisis management, • Ability to work effectively with a wide range of community-based providers, • Familiarity with DHS and OTDA social service documentation policies and procedures, • Critical thinking, analytical and problem-solving skills as well as resourcefulness, • Advanced level of computer proficiency with proficiency in Word, Excel, and the ability to learn new technologies and databases Other Requirements (including Physical Demands) • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the NYC area, • Lifting and moving objects weighing up to 30 pounds several times per week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and maintenance of the facility. In addition, must cross train the Operations and Security Teams to understand job functions within their designated units. Responsibilities: The Operations and Security Director is responsible for, but not limited to: Operations: • Provide the operational supervision of other Directors, • Provide supervision of facility staff, other assigned programs staff, and oversee external vendors, • Cooperate with Site Director to ensure goals are met according to contractual obligations, • Cooperate with senior management for initial/renewal programmatic reports and/or proposals, • Coordinate inventory procurement, control and expenditures procedures, • Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures, • Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved, • Provide 24/7 crisis intervention regarding all aspects of operations-related systems, • Develop operations goals and objectives, and procedures, and implementing changes to existing standards and procedures, • Design preventative/scheduled operations activities, • Manage the collection, presentation, and reporting of operations data, • Maintaining, revising, and updating operations logs, records, and forms, • Managing the facilities inventory and material and supply needs, and overseeing the purchasing process, • Preparing and negotiating service contracts and lease provisions, • Interfacing with labor entities to ensure positive labor relations, • Soliciting bids for all operations-related work by vendors, • Overseeing the internal and external operations-related systems, tests, and inspections, • Performing monthly walk-through to inspect operations at all facilities, including all major building systems, • Ensuring the proper management of the internal work order and ticketing systems, • Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid, • Securing licenses needed to operate the facilities legally and safely, and ensuring that all operations staff members maintain their licenses and certifications, • Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures, • Recruiting, supervising, monitoring, and evaluating directors, managers, and supervisors to ensure they successfully perform routine daily, weekly, and periodic tasks, • Establishing and implementing schedules and work assignments for directors, managers, and supervisors, • Training and coaching directors, managers, and supervisors in supervision, task management, resource management, planning, etc., • Supervising other operations staff members when needed, • Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate, • Conducting, attending, and participating in facility and professional group meetings to maintain and improve professional competence, • Maintaining ongoing communication with social services concerning operational issues, • Working diplomatically to solve problems in the facilities, • Maintaining professional appearance and behavior, • Producing, weekly, monthly, quarterly, and annual progress reports, • Address community groups, residents and staff members to explain available services, • Attend staff meetings, serve on committees as required and is culturally and linguistically competent, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence, • Developing departmental goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures, • Provides direct supervision of security personnel, • Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions, • Responsible for reporting incidents, infractions, etc., • Responsible for all record keeping such as, updated logs and accurate record of all safety, security infractions, incidents, etc., • Coordinate security plans with senior management, attends to visitors, residents, and the community in general, • Calls to Police and/or fire department in cases of emergency, such as fire or presence of unauthorized persons, • Coordinates schedule of personnel to ensure appropriate coverage, • Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors, • 5-7 years facilities management experience, preferably in a residential facility, • Baccalaureate degree preferred in facilities management, business administration, or related field, • NYS Security License (preferred), • Fire Safety Certification (preferred), • Occupational Safety and Health Administration (OSHA) Certification preferred, • NY Valid Driver License, if authorized to drive agency vehicle, • Knowledge of operating related equipment, tools, and materials used in the facility, • Fluent in English and Spanish a plus, • Knowledge of city, state, and federal building codes and industry standard, • Proficiency in software applications, including word processing, spreadsheets, and databases, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient

Job Description Summary: Case Managers provide comprehensive services to individual clients and families residing in cluster apartments. Services provided by Case Managers include assessment, case planning, developing an Independent Living Plan, case facilitation and management, counseling, referrals, information workshops and support groups. The Case Managers coordinates with other program staff and local agencies to provide short and long term care necessary to meet the needs related to moving families to permanent housing. Essential Job Functions: The Case Manager is responsible for managing a caseload of families and children residing in the shelter. Provides counseling intervention services to residents and coordinates all client services as identified in the Independent Living Plan (ILP). Major Duties and Responsibilities: • Intake and assessment for families referred to the shelter., • Manage a caseload of families referred to the shelter by DHS., • Conduct homes visits at least twice a week to meet and discuss resident’s Independent Living Plans., • Conduct bi-weekly progress meetings with residents to assess progress., • Provide crisis intervention and short-term individual counseling., • Providing information and counseling to families on services and planning to move into permanent housing., • Advocate on behalf of clients for public assistance and entitlements with city agencies., • Case management, preparation of case records, prepare monthly and quarterly statistical reports., • Mediation for internal conflicts in the living quarters., • Group facilitation and conducting of educational presentations for communities., • Provide updates as appropriate and assist clients in reporting any challenges to moving to permanent housing., • Serve as an advocate and liaison between the family and various agencies, such as HRA and ACS., • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining, files, mail, email, and telephone. Required: • Clear and concise verbal and written communication skill, • Excellent interpersonal skills, be assertive and well organized, • Master's degree in Social Work preferred or related field and a minimum of one year of case management, • experience; or Bachelors Degree and a minimum of two years of case management experience., • Experience with homeless families and knowledge of issues of homelessness and/or residential services, • preferred., • Strong interpersonal skills required., • Computer proficiency required including, but not limited to Excel, PowerPoint and Publisher., • Bilingual (English/Spanish) preferred. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description JOB DESCRIPTION JOB TITLE: PEER SPECIALIST FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: DIRECTOR OF SOCIAL SERVICES LOCATION: BRIARWOOD (QUEENS) SALARY: $35,000.00 - $40,000.00 SUMMARY: The Peer Specialist will assist with client basic social service's needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients at a 200+ bed men’s shelter. Proof of COVID-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform daily inspections of all client areas, • Respond to incidents as appropriate, • Perform regular area inspections to ensure that rules are adhered too, • Monitor sitting areas and cafeteria to ensure all clients are adhering to schedules and are in proper locations, • Assist security team as needed, • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and with intakes, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Assist clients with securing property within assigned locker, • Tracking locks for all lockers, • Store and remove client property from the client storage/locker area, • Maintain a clean and organized storage area, • Relocate items and furniture as necessary, • Complete intakes for new clients and provide orientation to the drop-in center program and DHS rules and regulations., • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Maintain required documentation in case records in written and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect client identification and other documents necessary during initial intake., • Input new clients on weekly data tracking spreadsheets., • Provide direct coverage for client reception/sitting area., • Participate in regular supervision, team meetings and staff trainings., • Perform all/other duties as directed by management. High School Diploma or GED 1-year experience dealing with homeless or special needs population Excellent communication skill Comfortable working with an at risk and homeless population AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR NuttQj5jmC

Job DescriptionSalary: The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and maintenance of the facility. In addition, must cross train the Operations and Security Teams to understand job functions within their designated units. Responsibilities: The Operations and Security Director is responsible for, but not limited to: Operations: • Provide the operational supervision of other Directors, • Provide supervision of facility staff, other assigned programs staff, and oversee external vendors, • Cooperate with Site Director to ensure goals are met according to contractual obligations, • Cooperate with senior management for initial/renewal programmatic reports and/or proposals, • Coordinate inventory procurement, control and expenditures procedures, • Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures, • Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved, • Provide 24/7 crisis intervention regarding all aspects of operations-related systems, • Develop operations goals and objectives, and procedures, and implementing changes to existing standards and procedures, • Design preventative/scheduled operations activities, • Manage the collection, presentation, and reporting of operations data, • Maintaining, revising, and updating operations logs, records, and forms, • Managing the facilities inventory and material and supply needs, and overseeing the purchasing process, • Preparing and negotiating service contracts and lease provisions, • Interfacing with labor entities to ensure positive labor relations, • Soliciting bids for all operations-related work by vendors, • Overseeing the internal and external operations-related systems, tests, and inspections, • Performing monthly walk-through to inspect operations at all facilities, including all major building systems, • Ensuring the proper management of the internal work order and ticketing systems, • Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid, • Securing licenses needed to operate the facilities legally and safely, and ensuring that all operations staff members maintain their licenses and certifications, • Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures, • Recruiting, supervising, monitoring, and evaluating directors, managers, and supervisors to ensure they successfully perform routine daily, weekly, and periodic tasks, • Establishing and implementing schedules and work assignments for directors, managers, and supervisors, • Training and coaching directors, managers, and supervisors in supervision, task management, resource management, planning, etc., • Supervising other operations staff members when needed, • Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate, • Conducting, attending, and participating in facility and professional group meetings to maintain and improve professional competence, • Maintaining ongoing communication with social services concerning operational issues, • Working diplomatically to solve problems in the facilities, • Maintaining professional appearance and behavior, • Producing, weekly, monthly, quarterly, and annual progress reports, • Address community groups, residents and staff members to explain available services, • Attend staff meetings, serve on committees as required and is culturally and linguistically competent, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence, • Attending meetings of community groups, and government agencies to explain available services and facilities operations Security: • Developing departmental goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures, • Provides direct supervision of security personnel, • Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions, • Responsible for reporting incidents, infractions, etc., • Responsible for all record keeping such as, updated logs and accurate record of all safety, security infractions, incidents, etc., • Coordinate security plans with senior management, attends to visitors, residents, and the community in general, • Calls to Police and/or fire department in cases of emergency, such as fire or presence of unauthorized persons, • Coordinates schedule of personnel to ensure appropriate coverage, • Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence Personal and Professional Qualifications: • 5-7 years facilities management experience, preferably in a residential facility, • Baccalaureate degree preferred in facilities management, business administration, or related field, • NYS Security License (preferred), • Fire Safety Certification (preferred), • Occupational Safety and Health Administration (OSHA) Certification preferred, • NY Valid Driver License, if authorized to drive agency vehicle, • Knowledge of operating related equipment, tools, and materials used in the facility, • Fluent in English and Spanish a plus, • Knowledge of city, state, and federal building codes and industry standard, • Proficiency in software applications, including word processing, spreadsheets, and databases, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient

Job DescriptionSalary: $90,000-$100,000 Program Director Summary: The Program Director is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Program Director is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description PRIMARY FUNCTION/PURPOSE: Under the supervision of the Program Director, the Director of Building Maintenance oversees all maintenance, janitorial, and capital improvement projects for our Union Hall location in Queens, NY. This includes the care, cleaning, and inspection of public spaces within the development such as buildings, grounds, and garbage disposal areas, in accordance with established procedures. This individual will ensure all building systems are maintained in working order, and recruit/interview for vacancies as coordinated by the Human Resources Department. Responsibilities include supervising, scheduling, and assigning duties to the maintenance and janitorial staff, as well as ensuring the building meets all building compliance requirements as defined by DOB, HPD, FDNY and other government authorities. This person must also be on-call for emergencies during off hours and report to the property. MINIMUM QUALIFICATIONS: • An education in the trades and five (5) or more years of experience in facilities and/or residential building maintenance, • Two (2) or more years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams, • A minimum of three (3) or more years of building management experience, with a minimum of two (2) years of shelter experience, • 3-5 years of experience in building construction, maintenance, and repair is preferred, • Must be willing to obtain necessary training and certifications as related to the position and building requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintenance • Oversee all building systems, maintenance, repairs, and modifications, • Observe work operations, procedures and environment to identify possible hazardous conditions or unsafe work practices, formulate corrective measures for safety, • Monitors work orders and ensures repairs are completed within prescribed guidelines, coordinate the completion of repair and close out work orders in Yardi system in accordance with established procedures, • Ensure work performed by staff is completed satisfactorily and follow up on any deficiencies, • Maintain a preventative maintenance schedule and ensure pre-seasonal preparation of HVAC and building systems, • Perform or oversee routine tasks such as plumbing, electrical work, HVAC systems maintenance, and carpentry, • Maintain a Preventative Maintenance schedule and ensure pre-seasonal preparation and maintenance for building systems are carried out as scheduled, • Weighs the pros and cons of different solutions, considering cost, time, and resources, • Adjust, maintain, and clean all machinery and equipment, maintain in compliance with all rules and regulations including heating, plumbing, motors, fans and electrical parts, • Handle emergency repairs quickly to minimize disruptions to the quality of life for clients and staff, • Obtain estimates and quotes for repairs, renovations, and supplies, • Liaise with vendors and service providers for repairs on various projects, • Maintain basement storage areas in an orderly, safe, and hazard-free manner, • Repair or replace inoperable appliances, • Ensure client rooms and common areas are painted as needed, • Maintain exterior parts of the building, ensuring good upkeep for walkways, building face, etc., • Maintain vacancy reports off offline units for repairs and materials needed for turnover; ensure room turnovers are completed within the DHS guidelines, • Manage snow removal, landscaping, and garbage disposal, • Cover shifts with associated duties and tasks, in the absence of staff, • Conduct unannounced site visits during off hours and days, to monitor staff performance and ensure the site is maintained, cleaned, and in good repair, • Will work independently, meet deadlines, multitask, and solve problems, working under a moderate to high degree of pressure, • Provide supervision and document it, taking immediate disciplinary actions when necessary, • Collaborate with AVP and procurement department to obtain bids for building projects, • Follow up on local law requirements, • Be proactive with the ability to take initiative Maintenance and Janitorial Staff • Assign daily maintenance tasks to maintenance and janitorial staff through work order system and follow up through their completion of assigned tasks, • Ensure placement of trash and recyclables on the street for pick up per Department of Sanitation’s schedule for pick up, • Assign janitorial staff to cleaning tasks to keep common areas, lobby, hallways stairwells, elevators, walls, doors, glass fixtures, and floors are clean and well maintained, • Assign janitorial staff to clean vacant rooms, log and store properties left by clients in identified storage area, • Ensure all staff wear proper uniforms, • During cold temperatures, ensure all walkways are free of ice and snow, • In the absence of the custodial staff sweep, mop, dispose of trash, and handle snow removal during inclement weather, • Provide supervision, coaching, and training for staff as needed; ensure staff attend scheduled training, • Attend hearings for any violations as requested Inspections/Record Keeping • Regularly inspect the building and building systems to identify issues and ensure that they are addressed in order to prevent system breakdown, • Inspect the client rooms regularly to ensure rooms are maintained in good repair, • Assign staff to conduct daily and weekly inspections on the safety system and devices such as smoke detector, emergency lights, drainage systems, and fire stop applications, • Accompany government agencies on inspections in the property and immediately report and mitigate citations or violations, • Ensures contracted vendors are inspecting the elevators, back flow, boilers, sprinkler systems, fire panels as outlined in the preventive maintenance contract, • Maintain logs of vendor site visits, • Conduct daily inspection of building exterior, interior of property, safety, and building systems, • Enter all inspections, repairs, and building maintenance issues in the YARDI system Safety • Ensure the property is in compliance with New York City building codes, • Train all staff on OSHA and other safety procedures/practices as prescribed by government authorities, using safety goggles and equipment as needed, • Ensure maintenance and janitorial staff follow safety procedures, ensuring tools, equipment, and materials used for repairs/cleaning solutions are stored properly and not left unattended, • Manage keys, fobs, and other access systems for the clients, • Maintain and inspect safety equipment such as fire extinguishers, sprinklers, and alarm systems, • Maintain Material Safety Data Sheet (MSDS) Vendor Management • Manage vendor contracts to ensure the scope of work as outlined in the agreement is carried out to the executed terms, • Inspects and signs off on completed projects and work, • Immediately reports deficiencies of contracted scope of work, • Secures quotes for scope of work per projects as directed, • Ensures adequacy of contracted services such as exterminating, and other contracted maintenance Inventory • Maintains an inventory of all supplies, tools, and equipment, • Accept deliveries and/or pick up materials and equipment, • Maintain records of packing slips and invoices, • Procures materials needed for repairs, painting, and cleaning for the property, • Maintains an adequate inventory level for all material and supplies; optimizes stock levels and prevents overstock or understock scenarios, • Maintains inventory in a secure and safe space, • Track purchases and usage of inventory through YARDI and other prescribed systems, • Provides detailed reports on inventory levels, trends, turnover rates, and more, • Ensure staff understand how to use the inventory system effectively Client Relations • Respond to all client service requests in a timely manner and maintain accurate records of the work performed, • Ensure staff maintain professional boundaries and respectful communication with tenants, • Listen to client feedback and respond promptly and respectfully to their concerns, • Treat all clients equally and without bias, regardless of personal or cultural differences, • Provide proper notice before entering a client’s unit regarding tenant privacy, • Inform clients of utility and elevator service interruptions OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Willingness to be flexible as the organization is a 24/7 operation, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure their successful progress towards independent living. This position will work with individuals at our Union Hall location in Queens, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire, or obtain licensure within three (3) months of hire, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based and solution-focused practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each client to understand strengths & service needs, • Provide clear written reports that capture assessment findings & recommendations, • Assist clients that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education, • Prioritize & conduct unit visits to the high-risk individuals that are in-shelter to coordinate safety planning efforts, • Prepare clients to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for individuals in-shelter by facilitating in-person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand-off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups, etc.); facilitate group work to address family issues, enhance life skills, etc., • Participate in meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with the client, and provide them with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Job Description JOB TITLE: Housing Specialist FLSA: Non-Exempt DIVISION: Services REPORTS TO: Shelter Director LOCATION: El Camino (Queens), NY SALARY: $50,000.00 to $55,000.00 SUMMARY: This position will work out of a homeless shelter located in Queens, NY. The Housing Specialist is responsible for working with clients to identify suitable and permanent housing options. DUTIES & RESPONSIBILITIES: • Interfaces with the landlord and management companies to establish a working relationship, • Create and maintain a liaison with the DHS Housing Placement Unit, • Oversees landlord and management company compliance in meeting the established housing laws, building codes, and lease agreements, • Works in conjunction with Case Management to identify potential clients who are housing-ready, • Resolves crises or conflicts with landlords and management relationships, • Ensures uniformity in maintaining fair housing standards in securing apartments, • Develops and maintains a database of available housing options, • Works towards identifying new housing opportunities for clients through ongoing networks, • Prepares and/or coordinates reports and related information related to housing codes and compliance, • Informs Case Management staff of unit readiness and/or problems with the client maintaining units Work experience should include, but is not limited to, negotiating lease agreements with landlords and/or realtor management companies and providing housing for special needs populations. Knowledge of applicable state and city housing and disability laws and codes is essential. Must possess a valid driver’s license. Bilingual English/Spanish is a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place to enable the successful relocation of families to permanent housing. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) complete family’s intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), Review accessible information from Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES) ensure that all information is updated in system in a timely fashion as required by DHS., • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements and services thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless., • Coordinate services, as needed, to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting and money management skills so the goal of permanent housing may be realized., • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document progress of service plans and document all significant interactions with or on behalf of the clients to ensure the clear, effective delivery of service to families and the provision of high-quality social services that are in compliance with the State, City and Agency regulations., • Develop and maintain appropriate helping relationships with the families to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals., • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement., • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services., • Facilitate groups, as designated, to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing., • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State and City regulations., • Facilitate effective communication among staff, both within the Casework Unit and with other staff members. Ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and discharge and changes in public assistance cases to ensure the smooth functioning of the family and compliance with numerous regulatory agencies., • Perform other duties and special projects as assigned and required including serving on-call for a one-week period each quarter., • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures., • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance., • PRINCIPAL RELATIONSHIPS:, • Frequent interaction with diverse clients to assess and respond to their needs., • Collaborative working relationships with and guidance to, volunteers who provide assistance in the facility., • Education: Bachelor’s degree preferred and/or an Associated degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice or Human Services., • Experience:, • a) Bachelor’s degree (preferred) with a minimum of one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services or housing services preferred., • b) Associate degree (considered) with a minimum of two (2) experience in social services, counseling, crisis intervention, family services, preventive services or housing services preferred., • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and family dynamics treatment is necessary., • Bilingual language ability highly desirable., • Excellent written and verbal communication skills., • May be required to work long hours and a varied schedule. • Travelling throughout various locations in the New York City area., • Climatic issues of temperature variance and ventilation association with resident facility impact delivery of services., • Lifting and moving objects weighing up to 30 pounds several times a week. #IND1

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES FLSA: EXEMPT DIVISION: SERVICES REPORTS TO: SHELTER DIRECTOR LOCATION: BRIARWOOD (QUEENS) SALARY: $60,000 - $80,000 PER YEAR SUMMARY: The Social Services Director will supervise the team(s) engaged in providing intensive case management assistance to men in a 200+ bed men’s homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day to day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Provide ongoing supervision of all case management situations, • Liaison between DHS intake centers and other DHS management, • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of clinical service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices., • Responsible for building collaboration with community service providers., • Ensures that client information submitted to HRA and DHS for processing are accurate and complete, • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Monitor cases to ensure that client services are provided in a timely manner., • Conduct case review audits and provide corrective action plans when necessary, • Train case workers staff to identify and develop strategies on how to approach services resistant clients, • Identifies program needs and makes recommendations. Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR Zy21jjdYoI

Job Description PRIMARY FUNCTION/PURPOSE: The Director of Social Services is responsible for the development and delivery of comprehensive social services for clients referred to the Children’s Rescue Fund by the NYC DHS-Division of Family Services. This role is designed to help stabilize homeless families by strengthening their independent living skills and achieving their rapid and successful placement into permanent housing. The individual will be responsible for our Liberty location in Queens, NY and will serve as a member of the management team that works cooperatively to achieve program goals. MINIMUM QUALIFICATIONS: • Master’s degree in Social Work is preferred, and at least a bachelor’s degree is required, • Five years of social services experience is required, including experience in clinical interventions with families and disadvantaged populations, group work practice, substance abuse issues and housing programs, • For candidates with a Master’s degree in Social Work, at least two years of experience in a supervisory and administrative capacity is required; for candidates with a Bachelor’s degree, at least four years of experience in a supervisory and administrative capacity is required, • Experience with securing client entitlements through knowledge of housing regulations and homeless programs is preferred, • Excellent interpersonal relations skills, with the ability to establish cooperative working relationships, • Excellent written and oral communication skills PRIMARY RESPONSIBILITIES: • The Director of Social Services is directly responsible for ensuring that each member of the social services staff has hands-on working knowledge of all DHS procedures, New York State Part 900 Regulations, OTDA, CRF Rules and Regulations, and all other relevant laws/programs related to providing comprehensive social services and permanent housing to CRF clients, • Ensure the timely collection, preparation, and analysis of client and program information to generate routine and as-needed reports, in order to evaluate program performance and facilitate both short and long-term planning, • Oversee and supervise the Social Services department (Caseworkers, Housing Specialists, and Casework Supervisors) on the utilization of the DHS Client Assistance and Re-housing System (CARES) regarding intake, shelter assessment, service plans/independent living plans, Provider Housing, incident reports, case conferences, meeting DHS housing placement targets, transfers, and client responsibility, • Maintain a safe, clean, and hazard-free living environment by ensuring that the casework staff are conducting weekly/bi-weekly unit inspections; ensure that staff are communicating and documenting all observations and necessary maintenance repairs, • Intervene or direct staff intervention in appropriate situations to resolve problems effectively, • Work collaboratively with the Housing Specialists to ensure that weekly, monthly, and quarterly targets are being achieved, • Must be knowledgeable of DHS Housing programs, packages, and incentives, • Work in collaboration with other departments (Security, Building Operations, CCCs, Childcare departments, etc.) to develop independent skills workshops, • Coordinate an inter-agency network of both on-site and off-site providers to ensure families’ receipt of appropriate medical, nutritional, educational, and specialized mental health assistance, • Work in collaboration with the Executive Directors to develop and implement social service policies and procedures to guide and direct the delivery of services, including relocation goals and strategies, • Perform other duties and special projects as required including serving on-call, • Evaluate and verify employees work assignments and ensure that performance evaluations are being completed in the required timeframe SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context; participate in and contribute to staff meetings and the development of policies and procedures, • Participate in training and staff-development activities to acquire and maintain the interpersonal and operational skills necessary for successful job performance, • Serve as a Super User in the DHS CARES System to assist the program staff with trouble-shooting problems in the system, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated reporter training, CARES getting started, CARES assessments, Incident Reporting, Safe Sleep Training, Mental Health First Aide Training, Domestic Violence, etc., • The Director of Social Services must be on call 7 days a week for Priority one incidents MEASUREABLE AREAS: • Closely monitor open/closed Public Assistance cases on a weekly basis, • Closely monitor certified housing and high-income families, • Closely monitor all apartments viewed/visited by clients weekly (in the absence of the housing coordinator), • Closely monitor and track appointments kept/missed, specifically as it relates to ILP’s and housing related matters (in the absence of a casework supervisor and/or housing coordinator), • Work towards the achievement of DHS weekly, monthly, and quarterly target goals for moving families into permanent housing, • Closely monitor special populations such as newborn, ACS, medical, mental health, sex offenders, domestic violence cases, etc. Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Core duties and responsibilities include the following. Other duties may be assigned. • Ensures quality care and oversees clinical and social services functions of the sanctuary according to DHS., • Develop and execute a strategic vision for the organization’s social services department., • Responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of participants., • Provides supervision to the intake services and case management and crisis teams and works with the Program Director to develop, implement, track, report and evaluate measurable outcomes., • Coordinate all case management services, including social service intake, assessments, development and implementation of independent living plans, and case conferences., • Facilitate interdepartmental communication and conduct staff meetings with social service employees., • Attend meetings with governing and outside agencies as required., • Connect with community leaders to build connections, gain support and troubleshoot issues/concerns., • Liaise with medical and psychiatric providers (both internal and external), employment providers and partnered community organizations to ensure appropriate service delivery for participants., • Develop program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Plan and organize program activities to maximize program contract and performance goals., • Assist the Program Director with completion of monthly deliverables as assigned by the Program Director., • Maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Review analysis of program and demographic client data to make program improvements., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Ensure housing and performance outcomes are met on a monthly/quarterly/annual basis., • Identify changing program needs and program gaps to develop new services, service directions and/or programs to meet participant needs., • Conduct periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to participants (i.e., address and investigate participant complaints)., • Conduct and document one on one supervision of direct reporting staff to assess and improve work performance (i.e., identify training needs, professional development, etc.)., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Organize onsite and offsite training opportunities for professional growth and development of staff., • Report all incidents that may subject agency to liability to the Program Director., • Assist in review and submission of incident reports as assigned by Program Director.

Job Description JOB DESCRIPTION JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DEPARTMENT: HOUSING AND SERVICES - SECURITY REPORTS TO: SECURITY MANAGER LOCATION: JAMAICA, NY SALARY: $24.00 SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are available 24 hours a day. This position requires face-to-face relief with mandatory overtime. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties., • Monitor access control and ensure effective use of the magnetometer and x-ray machine., • Respond to incidents and utilize crisis management to protect the safety of the staff and clients., • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence., • Maintain the safety and security of clients and staff., • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check the inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: a high school diploma or GED. 1-2 years of Supervisor experience required. A valid N.Y.S. Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. The ability to solve problems and make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems is a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you're considering applying for this opportunity, it's essential that you feel prepared for the challenges and expectations that come with joining a team like this. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards, as well as providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, in addition to maintaining a workplace free from recognized serious hazards.

Job Description JOB DESCRIPTION JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: SERVICES - SECURITY REPORTS TO: SECURITY MANAGER LOCATION: BRIARWOOD (QUEENS) SALARY: $24 PER HOUR SUMMARY: The Shift Supervisor is responsible for performing work involving a variety of specialized assignments, and security systems in a 200+ bed men’s homeless shelter. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Train new security/residential aide employees in all aspects of the facility., • Supervise and delegate tasks assigned to SSO/residential aides, drivers and kitchen staff working on assigned shifts, • Monitor access control, and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility, and external premises to prevent, detect, deter, and report of hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Complete monthly security reports, • Create incident reports and disseminate as appropriate, • Document in CARES and other Westhab protocols, • Facilitate process when EMS and NYPD are on site, • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Client Care Monitor in their absence., • Adjust staff schedules due to sick calls, and unexpected staff shortages, • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Assist Security Manager in preparing and executing fire drills., • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend and conduct various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies. Associates Degree in social services, criminology or related field; or equivalent experience required. A valid N.Y.S Security Guard License, Fire Guard License, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Knowledge of video surveillance and fire detection / alarm notification system a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR P1MQmCKwuZ

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description Housing Specialist The CityFHEPS Housing Specialist is responsible for assisting individuals and families residing in DHS shelters, including asylum hotels, to secure permanent housing through various rental assistance programs such as CityFHEPS, Special One-Time Assistance (SOTA), Family Homelessness and Eviction Prevention Supplement (FHEPS) A, and FHEPS B. The specialist will work closely with shelter residents, case managers, and landlords to facilitate the housing placement process and ensure compliance with program requirements. Responsibilities: · Conduct comprehensive assessments of shelter residents to determine eligibility for CityFHEPS, SOTA, FHEPS and FHEPS B programs. Have a strong community resources . · Assist residents in completing applications for CityFHEPS, SOTA, FHEPS A, and FHEPS B, and gathering necessary documentation. · Provide guidance and support to residents throughout the housing search process, including identifying suitable housing options and scheduling viewings. · Liaise with landlords and property managers to secure housing placements for eligible residents. · Maintain accurate and up-to-date records of all interactions and progress in the housing placement process. · Collaborate with case managers and other shelter staff to develop and implement individualized housing plans for residents. · Conduct follow-up visits and provide ongoing support to residents after they have secured housing to ensure stability and address any issues that may arise. · Stay informed about changes to the CityFHEPS, SOTA, FHEPS A, and FHEPS B programs and other relevant housing assistance programs. · Attend training sessions and meetings as required. · Identify clients who may be eligible for the SOTA program and assist them with the housing search and application process. · Ensure that all housing placements meet the requirements of the SOTA program, including income verification and apartment reviews. · Assist families with children who receive Cash Assistance and are facing eviction or have been evicted, or who lost their housing due to domestic violence or health and safety issues, through the FHEPS A and FHEPS B programs Qualifications: · Bachelor's degree in social work, human services, or a related field. · Minimum of 2 years of experience in housing assistance, case management, or a related field. · Knowledge of CityFHEPS, SOTA, FHEPS A, and FHEPS B programs and other housing assistance programs in NYC. · Strong interpersonal and communication skills. · Ability to work independently and as part of a team. · Proficiency in Microsoft Office Suite and other relevant software. · Bilingual skills (preferred but not required).

Job DescriptionSalary: $70k-85K DOE Director of Social Services Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description Classification: Full-time, Exempt Reports to: Shelter Director Location: Queens, NY Status & Hours: Full-time, Mon - Fri 9 am to 5 pm. Hours may vary and include on-call responsibilities. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Compensation: $70,000 - $85,000 salary Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: Ozone Park, Queens. About The Role: We are seeking an experienced and progressive Director of Social Services for our single adult male shelter in Queens. This position oversees the Clinical and Social Services functions to optimize the quality of care to residents in accordance with DHS regulatory and accreditation requirements. The ideal candidate will develop and supervise the Social Services team, consisting of Social Workers, Case Managers, Housing Specialists, and Peer Engagement Specialists. The DSS will be responsible for implementing best practices to meet the physical, emotional, and social needs of residents, ensuring their ability to gain and maintain housing stability, and will work closely with the Shelter Director to develop, implement, track, report, and evaluate measurable outcomes. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Hire, train, and supervise Social Workers, Case Managers, Housing Coordinators, and Peer Specialists to ensure timely completion of program goals, deliverables, and benchmarks., • Provide leadership through regular supervision, performance evaluations, disciplinary support as needed, and facilitation of staff and clinical meetings., • Attend all mandatory DHS trainings and meetings to maintain program compliance and best practices., • Ensure adherence to DHS, OTDA, and Lantern standards for client intake, assessments, service delivery, and documentation within required timeframes., • Support staff in developing individualized Independent Living Plans and Housing Plans that promote long-term stability and successful transitions to permanent housing., • Coordinate access to necessary medical, mental health, and substance use services, including referrals for psychiatric assessment, treatment, and community-based care., • Develop counseling approaches, programming, and referral resources that support residents in achieving harm reduction, wellness, and housing readiness goals., • Implement crisis prevention and intervention strategies to maintain a safe and secure shelter environment., • Provide follow-up on critical incidents, assist with safety planning, and ensure residents are connected to appropriate supports during times of crisis., • Maintain strong relationships with community partners and ensure the shelter upholds a Good Neighbor policy by connecting residents with daytime resources, supportive services, and constructive community-based activities., • Perform other duties as assigned. Required Education and Experience: • Master’s degree in Social Work (MSW), Mental Health Counseling (MHC), or Marriage and Family Therapy (MFT) from an accredited institution required; licensure (LMSW/LMHC/LMFT) must be obtained within one year of hire., • Minimum of 8 years of social service experience, including at least 2 years of supervisory experience within a DHS shelter or similar human services setting., • Experience using electronic case management systems and applying data to inform best practices and improve service delivery., • Strong knowledge of mental health, substance use, HIV/AIDS, and issues impacting individuals experiencing chronic homelessness preferred., • Ability to work effectively under pressure, respond to crisis situations, and maintain flexibility with scheduling as needed., • Excellent written and verbal communication skills, with strong organizational and problem-solving abilities. Work Environment: This job operates in a shelter site and works with the male population who experience mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our Union Hall location in Jamaica, Queens to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate helping relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, in order to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES FLSA: EXEMPT DIVISION: SERVICES REPORTS TO: SHELTER DIRECTOR LOCATION: QUEENS, NY SALARY: $70,000.00 - $75,000.00 SUMMARY: The Director of Social Services will supervise the team(s) engaged in providing intensive case management assistance to a homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day-to-day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Provide ongoing supervision of all case management situations, • Liaison between DHS intake centers and other DHS management, • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of clinical service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence, based practices., • Responsible for building collaboration with community service providers., • Ensures that client information submitted to HRA and DHS for processing are accurate and complete, • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Monitor cases to ensure that client services are provided in a timely manner., • Conduct case review audits and provide corrective action plans when necessary, • Train case workers staff to identify and develop strategies on how to approach services resistant clients, • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervise Community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB OVERVIEW The shift supervisor plays a prominent and visible role, necessitating a mature demeanor and thoughtful approach to problem-solving, communication, and follow-up. They are tasked with championing the environment and upholding the performance standards set by the director of operations, ensuring objectives are met even in their absence. The shift supervisor provides direction, guidance, and training to shelter staff in collaboration with the director of operations. The shift supervisor is responsible for leading and overseeing operational, security, and maintenance personnel. They will also conduct training for new staff and ensure compliance with operational policies and procedures. Overtime shifts may be necessary. EXPECTATIONS OF ALL EMPLOYEES The employee is expected to demonstrate unwavering commitment to upholding Midway Living’s policies and procedures, serving as a model of compliance both within and beyond the organization. They embody the values and standards of Midway Living, acting as a role model for colleagues. With a diligent approach to workload management, tasks are completed promptly and efficiently. Attendance and dependability are exemplary, as the employee consistently reports to work on time and rarely misses work, ensuing assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, is a hallmark of their interactions with superiors, colleagues, and external parties. Building and nurturing relationships is a priority, as the individual fosters productive collaborations with superiors, and colleagues, always maintaining professionalism and constructive engagement. ESSENTIAL JOB FUNCTIONS • Demonstrate courtesy and professionalism when assisting clients, staff, or other officials., • Ensure the safety of all residents and staff members., • Assist the Director in creating work schedules and assignments for staff., • Conduct regular rounds to ensure staff are present in their designated areas., • Compile and submit shift reports via logbook and Midway Living portal throughout shift., • Act as a liaison with external agencies and attend relevant meetings as required., • Record the entry and exit of all residents, staff, and visitors; complete census forms; and ensure all events are logged in the logbook and Midway Living portal., • Maintain accurate and up-to-date daily census records, ensuring CARES is updated daily and nightly rosters are submitted., • Enforce curfew regulations and implement all necessary programmatic requirements as outlined by the program director and DHS., • Monitor recreational rooms, laundry facilities, and cafeteria to ensure residents adhere to schedules., • Ensure the security of the facility by overseeing the surveillance system., • Ensure thorough, complete, and timely incident reporting in the absence of the director., • Document and respond to incidents, client issues, and complaints, including implementing crisis intervention procedures., • Assist with intake processes for new and returning clients, submitting them for approval as required., • Create shift reports at the conclusion of each shift., • Maintain records of safety, fire, and building inspections., • Ensure all fire and safety equipment is always functional through regular monitoring., • Supervise staff and assign tasks as needed to maintain operations., • Support the shelter program director in developing and implementing new unit procedures., • Assist staff in making appropriate referrals and resolving conflicts between residents and staff., • Regularly update progress on the Midway Living portal., • Assume duties of Residential Aides when necessary., • A minimum of two years of experience working with homeless families and/or residential services, • High School Diploma or equivalent, • Valid F02, • Valid F80 [required within 90 days of hire], • Professionalism, • Fluency in both English and Spanish is preferred, • Proficient attention to detail, • Proficient in respectful and effective communication, • Interpersonal skills, • Leadership and administrative skills, • Proficiency in time management, • Ability to work independently, as well as collaboratively with a team, • Proficient in organizing information, • Proficient in Microsoft Office Suite with ability to adapt to software applications, • Knowledge of food/cafeteria service, • Ability to lift, push, and carry up to 50 lbs., as needed., • Ability to stand, walk, bend, and kneel for extended periods., • Capability to climb stairs and ladders as needed for tasks., • Dexterity to operate cleaning equipment [e.g. brooms, mops, vacuums, etc.], • Capacity to work with PPEs when necessary., • Capable of working in various positions [e.g., reaching overhead, working in tight spaces]., • Capability of working in areas with possible exposure to various weather conditions [if required to work outdoors]., • Ability to work in high-traffic areas with frequent interaction with staff, residents, and visitors., • Capacity to work in busy areas that may be noisy from residents, equipment, alarms, or facility operations., • Ability to work in fast-paced and physically demanding work setting. I have read and understand this job description and its requirements. I understand that I am expected to complete all duties as assigned, and that job functions may change from time to time, with or without prior notice. I attest that I am able to perform the essential duties of this position with or without accommodation and understand that it is my responsibility to inform my supervisor and department heads at any time that I am unable to fulfill these obligations. I further understand that I will be required to follow any other job-related instructions and perform any other job-related duties requested by any person authorized to instruct and assign duties as a representative of Midway Living.

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: OPERATIONS REPORTS TO: SECURITY MANAGER LOCATION: Queens, NY SALARY: $24.00 hourly SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties, • Monitor access control and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence. Maintain the safety and security of clients and staff. • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Director of Social Services for Homeless Shelter Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single men’s, women’s or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: • Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists, • Coordinate all case management services, including assessments and development and implementation of service plans, • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensure case managers follow up with resources, • Ensure assessments, service plans and interactions with the clients are appropriately documented., • Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers, • Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs, • Ensure all reports are submitted accurately and in a timely manner, • Responsible for ensuring monthly housing targets are met, • Monitor demographic reports to ensure consistency with ILP compliance, • Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals, • Organize onsite and offsite training opportunities for professional development of staff, • Facilitate weekly meetings with social service staff to address client issues and progress, • Ensure adherence to all requisite regulations and DHS policies and procedures, • Act as a liaison with other department directors, • Provide crisis intervention and stabilization as needed Professional & Personal Qualifications: • Master’s degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Bachelor’s degree in Human Service, or related field with 4+ years of direct social service experience, • Associate’s degree with 6 plus years of direct social service experience, • Ability to work some evenings and occasional weekends as needed, • Excellent and demonstrated writing ability, • Fluent in English and Spanish a plus, • Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred, • Advanced knowledge of MS Word, Excel and database management skills., • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Ability to deal calmly in crisis situations, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description Reporting Relationships: Program Director reports to the Program Coordinator. What you will do: Under the general supervision of the Chief Operating Officer, Program Directors are expected to perform the following principal duties and responsibilities. · Exercise overall responsibility for the safe operation and effective results of all program operations at the facility · Provides continuance oversight of all facility sand program activities · Ensure shelter maintains its contractual compliance regarding program goals and objectives. · Meet all performance expectations established for the shelter by AAPCI and Department of Homeless Services and other governing entities · Maintain a healthy and safe environment for residents and staff while ensuring that residents move towards attainment of independent living, or an appropriate living status beyond AAPCI shelter · Operate the facility and programs within the approved limits established by the annual budget · Serve as the primary program liaison to DHS. Collaboratively work with the Director of Operations, Senior Program Leaders and Executive Management to deliver program outcomes · Work collaboratively with building management to maintain facility conditions, including ongoing monitoring of unit repairs and other requirements issued by DOHMH, DOB, FDNY, HPD, DHS, etc. · Work alongside the Human Resources Department in 1) Adhering to the HR Policies and Procedures established in the Employee Handbook 2) The selection process in filling vacant positions and 3) Receive guidance in handling employee’s performance problems. · Work alongside the Quality Assurance and Compliance Department in 1) Assuring the shelter remains in compliance with City and State regulations 2) The maintenance of the facility is at a level of excellence that will surpass the requirements of all inspections and 3) Internal trainings/workshops to support professional development · Maintain the critical binder and ensure all the necessary documents (inspections, fire drills, site schedule, security licenses) are up to date and audit-ready at all times · Work collaboratively with food vendors to ensure retrieval of menus and timely deliveries. · Be responsible for maintaining effective communication and interaction with staff in all areas of the shelter while ensuring the staff receives the necessary training and professional development that will equip them to be successful in their job descriptions · Foster a positive teamwork environment through mentoring, coaching, and providing feedback to staff based on performance · Assess program needs and identify potential funding streams to enhance services · Serve as liaison to local service providers and community leaders to ensure a good relationship with the community · Ensure shelter maintains its contractual compliance regarding program goals and objectives · Ensure prompt responsiveness to incidents, especially Priority 1 incidents. · Required to follow-up and submit reasonable accommodations and grievances received by shelter residents · Work collaboratively with food vendors to ensure menus and timely deliveries occur · Oversees administrative assistant who may be involved in daily department activities that implement the organization’s policies · Oversees the Administrative Assistant handle of the petty cash funds, required to provide approval for purchases · Review the petty cash reconciliation spreadsheet for accuracy and approved purchases for submission to Finance Team · Conduct operation and social service department meetings need to discuss program. improvements and achieve program goals issued by the funder, governing agencies, and AAPCI · Track, review, and complete payroll for employees assigned at the program location. · Reviews and submit weekly, biweekly, and monthly internal and external reports required to track facility activity, staffing needs, housing placements, veterans, etc. · Utilize demographic reports and other existing program data to evaluate shelter performance and implement short- and long-term plans to achieve goals · On-call 24/7 · While the Program Director may make suggestions/recommendations, at the discretion of the Executive Team, applicants are interviewed/selected for staff positions and/or transfers. · Tasks may be modified, expanded and assigned over time · Other duties as assigned by supervisor About you: Master’s Degree in relevant field with a minimum of at least 3-4 years successful experience in servicing to homeless individuals/families, mental health, substance abuse, or senior-level shelter administration or; o Bachelor Degree with at least 5-7+ years’ experience in servicing homeless individuals/families, mental health, substance abuse, or senior level shelter administration. At least at least 3-5 years of documented progressive managerial experience Other Requirements: · Excellent computer skills including proficiency in Microsoft Word, Excel and PowerPoint; · Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with shelter residents; · Exceptional leadership skills in dealing with both staff and residents coupled with a personal commitment to serving the poor and disadvantaged; · Experience with mental health and substance use population, Preferred. · Experience in staff training and development · An understanding of funding and industry regulations and a track record of meeting compliance standards · Strong leadership, excellent organizational and communication skills · Ability to work on a strong team of professionals in a culturally diverse environment · License in social work or mental health counseling- Preferred. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the Role, Individuals Competencies, Education/professional Certifications, Qualifications/experience, Performance in the role. Compensation The base salary compensation range being offered for this role is $ 118,449.76. Benefits AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply): • Health and Welfare Benefits: Medical (including prescription coverage), Dental and Vision, • Commuter Benefits, • Employee Assistance Program, • Paid Holidays, Annual Paid Time Off (23 days), • Optional Life Insurance, • Long Term Disability, • Leave Benefits: Short-Term Disability, Other Leaves including FMLA, ADA, Bereavement, Jury Duty, Parental/Adoption Leave, • Retirement Benefits Plan (403B), • You may also get your college student debt forgiven tax free on Federal Direct Loans Created under the College Cost Reduction and Access Act of 2007, PSLF if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan. Equal Employment Opportunity Employer AAPCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Company DescriptionPrograms & Services At the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.Programs & Services\r\nAt the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR LOCATION: Queens, NY SALARY: $18.00 Hourly SUMMARY: The Residential/Program Aide assists with the client's basic needs. Individuals will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform regular area inspections to ensure that shelter rules are adhered to, • Monitor sitting areas, laundry rooms, and the cafeteria to ensure all clients are adhering to schedules and drop-in rules, • Tracking locks for all lockers, • Provide clients with locks, linen and toiletries, • Remove contriband items from dorms and inform clients of shelter regulations., • Store and remove client property from the client storage/locker area, • Maintain required documentation in case records in written and computer databases (CARES) and update the client’s records in accordance with governmental and agency policy., • Monitor sitting areas, laundry rooms, and cafeteria to ensure all clients are adhering to shelter rules, • Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations., • Collect client identification and other documents necessary during initial intake., • Assist clients with daily living skills and with cleaning areas, laundry, hygiene, etc., • Fill in for kitchen staff and maintenance staff when necessary, • Must be able to lift 50 pounds, • All duties as assigned EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associate's degree preferred. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description PRIMARY FUNCTION/PURPOSE: The core responsibility of the Residential Aide (RA) includes the continued assurance of support and care to clients residing in the shelter. Under the general direction of the Shift Supervisor, with some latitude for independent action, the RA provides direct assistance, support and care to clients residing in the facility as well as supporting, assisting and enforcing facility rules. PRIMARY RESPONSIBILITIES: • Complete new resident Intake arrival packets, exits logs, daily occupancy forms., • Utilizing the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-in, Discharge Conditional Intake, • Review, Nightly Attendance Roaster Incident reports., • Receive food deliveries and confirm items received/receipts for accuracy by signing and dating form., • Report all inconsistencies with food deliveries to appropriate Shift Supervisor and Director of Program Operations., • Distribute meals to residents and dispose of expired food items as outlined by DHS’ Food Distribution Guidelines., • Monitor logs to ensure clients are signing the Daily Attendance Roster when entering and exiting the facility., • Provide clients access to rooms and assist in the facilitation and completion of room transfers/swaps., • Collect trash in office and dispose trash in designated areas., • Distribute DHS notices (i.e., 4002 notices, appointment slips, mail, etc.) to residents., • Adhere to DHS housekeeping mandates by cleaning office space, microwave, refrigerator, and bathroom at the end of every shift; always maintain a clean and neat office space., • Bag and tag client personal belongings where needed and report room cleaning and repair needs to Shift Supervisor., • Collaborate with on-site Shift Supervisor to ensure a safe environment for all staff and clients., • Conduct hourly rounds of the facility to ensure all room doors are secured, clients’ personal belongings are secured., • Conduct safety checks of clients staying in facility due to illness, mobility issues, etc., • Ensure clients are responsive during safety checks., • Immediately alert medical staff and immediate supervisor of clients found in distress., • Must be able to rotate shift at the discretion of the DPO to meet the needs of the program., • Conduct Operation unit inspections during the new Intake process., • Maintain all logs (Attendance, ACS, emergency contacts, sign in/ out logbook) and submit logs on the 1st of every month to Director of Operations., • On the1st of every month create a dead file of all the logs to be submitted for storage., • Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times., • Review with Shift Supervisor all paperwork and logs completed during previous shift before the end of tour., • Physically check all unoccupied rooms to determine status of readiness, repairs and cleanings., • Ensure all clean and ready units have clean linens and towels. Alert maintenance team of items needed., • Complete and submit all paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents etc.)., • Serve breakfast 8:00am to 10:00am, lunch 12:00pm to 2:00pm, and dinner 6:00pm to 8:00pm., • Finalize Night Signature Roster (NSR) in CARES., • Ensure new logs for the month are in place., • Receive and log incoming meals usually at 6:00am, • Deliver mail on the 8:00am to 4:00pm shift., • Clock in where appropriate using the time clock system sign-in via the onsite logbook., • Must be available for overtime when business needs are required., • Physically check all unoccupied units to determine status (ready, repairs needed, needs cleaning)., • Required to work additional shifts to ensure coverage when staff is out of the office for various reasons. MINIMUM QUALIFICATIONS: • High School Diploma or GED., • Must have and maintain a valid NYS security license., • Two years’ experience in Single Adult Shelters and/or Congregate Residential Services., • Experience working with families / homeless population., • Food Protection Certification and CPR/ First Aid required., • Must complete a satisfactory background investigation., • Excellent written and oral communication, and organizational skills., • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment., • Intermediate level of computer proficiency with proficiency in Word, Excel, and the ability to learn new technologies and databases. Other Requirements (including Physical Demands) • May be required to work long hours and a varied schedule to meet job demands and deadlines., • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR /DIRECTOR OF SOCIAL SERVICES LOCATION: QUEENS ,NY SALARY: $17.00 to $18.00 Hourly SUMMARY: The Residential Aide assist with client basic needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services in a homeless shelter. Proof of COVIV-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations., • Serve meals and snacks to clients during meal times, • Perform regular area inspections to ensure that shelter rules are adhered too, • Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules, • Maintain a clean and organized storage area, • Document and track locks for all lockers, • Maintain lock log, • Assist with intakes, • Assist clients with securing property within assigned locker, • Store and remove client property from the client storage/locker area as appropriate, • Relocate items and furniture as necessary, • Assist security team as needed, • Cover operations desk when necessary, • Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect and make copies of client identification and other documents necessary during initial intake., • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and etc., • Launder and fold all agency towels, wash cloths and shelter linens after clients have left the facility., • Follow laundry schedule to ensure that all used linens are washed and stored as appropriate., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review, • Perform regular inspections of all client areas, • Respond to incidents as appropriate, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required. High School Diploma or GED required. Associates Degree preferred. Food Handlers Certification required. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 4H8wge9E2O

Job DescriptionPRIMARY FUNCTION/PURPOSE: Responsible for the production, procurement, and planning of the daily operations. Ensure that the facility is following OTDA, NYDSS and DHS regulations. Manage the maintenance staff and serve as a liaison to the Program Director in the absence of the Director of Building Operations. This position is for one of our shelter sites located in Jamaica, Queens. PRIMARY RESPONSIBILITIES: • Provide direct supervision to the maintenance staff., • Ensure timely and effective resolutions to maintenance and repair issues to ensure a clean, safe and secure facility., • Assure emergency calls for security and maintenance/repair issues are resolved effectively and in a timely manner., • Maintain tracking systems for all maintenance-related requests and document all maintenance and repair work as required by program services and regulatory agencies., • Assess security and/or maintenance/repair issues as they arise and take appropriate action to resolve, including making minor repairs., • Oversee inventory control systems, including monitoring, receiving and storing supplies to ensure security, maintenance and availability necessary for facility operations and client services., • Oversee turnover rate and ensure that units are ready for occupancy within a timely manner., • Generate regular and, as requested, special reports related to maintenance and inventory. SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of procedures., • Work in conjunction with the safety supervisors to always ensure staff appropriateness., • In the absence of the DBO, contact local vendors when needed, ensure that Operation critical files, contacts, inspections are updated to ensure compliance with regulatory mandates., • Serve as a liaison between security and operations in the absence of the Director of Building Operations, • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance.ADMINISTRATIVE RESPONSIBILITIES:, • Conduct daily audit of both the Safety Monitor’s Desk Log, and the Supervisor’s Desk Log for accuracy and content., • Prepares/conducts Employee Appraisal Evaluations in a timely and thorough manner., • Prepares and audits Incident/Accident Reports., • Maintain and schedule vans daily usage., • Prepares written reports as required by the Director of Building Operations., • Oversee and supervise department staff in the utilization of the DHS Client Assistance and Re-housing System (CARES) System regarding Intake Check-In, Incident Reports, and Facility Bed Management.MINIMUM QUALIFICATIONS:, • High school diploma or equivalent. Four years’ experience in Building Maintenance with management skills and staff supervision., • Three to five years of experience in maintenance and materials management., • Must have an active New York State Security Guard License., • Good communication/writing skills, experience working with families / homeless population., • Must meet all the requirements regarding the Security Guard Act of 1992., • Must have Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless Shelters (F-80)., • Experience with direct hands on maintenance repair ability and skillset., • Must successfully complete a background investigation., • May be required to work long hours and a varied schedule to meet job demands and deadlines., • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Experienced Medical Receptionist - Front Desk, Mineola, Long Island.For Premier Private Ophthalmology Office in Mineola, Long Island (11501), adjacent to Long Island Railroad, Mineola Station and NYU Winthrop University Hospital with affiliated practice in the NYC, East Village (close to Stuyvesant

Compensation: Varies per assignment.Location: Remote (USA) Company: ProductReviewJobs Thank you for your interest in becoming a Paid Product Tester.This opportunity is for completing market research opportunities with independent brands via online or phone.Online studies typically take 15 minute