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  • Area Manager
    Area Manager
    1 day ago
    $90000–$95000 yearly
    Full-time
    Moonachie

    Job Title: Area Manager Reports to: Director of Operations WHY PARIS BAGUETTE? With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team. Our values shape every interaction: • Have Heart: Take pride in every product and teammate, • Spread Joy: Make each guest's moment feel magical through our delicious baked goods, • Nourish Community: Help create the place guests—and staff—love to return to, • Rise to the Occasion: Lead the team to exceed every expectation WHAT WE ARE HUNGRY FOR As Area Manager, you play a critical role in supporting the success of franchise cafés within your market. You serve as a trusted advisor to franchise owners and their General Managers with coaching, guiding, and helping them understand and implement brand standards, operational best practices, and guest experience expectations. You drive performance by sharing insights, identifying opportunities, and reinforcing the systems and tools that help franchisees improve profitability, guest satisfaction, product quality, and operational consistency. This role supports franchisees in operating successful bakery cafés, not by managing their employees, but by equipping owners and operators with the knowledge, resources, and expertise needed to excel. WHAT YOU WILL DO Operational Support & Brand Standards • Serve as the primary operational resource for franchisees within the assigned market, helping them interpret and apply Paris Baguette standards., • Conduct regular café visits to assess product quality, brand execution, guest experience, cleanliness, café upkeep, and overall operational performance., • Provide guidance to franchisees on action plans that address operational gaps, opportunities, or compliance issues., • Assist franchisees in understanding product handling, food safety standards, sanitation protocols, and café maintenance expectations. Coaching & Performance Insights • Educate franchise owners and GMs on operational best practices, business tools, and systems that support café efficiency and financial performance., • Share data insights and dashboards to help franchisees monitor P&L drivers, inventory controls, labor forecasting, waste management, and sales opportunities., • Offer coaching, not direction, on how to build strong café-level leadership routines and consistent guest service culture. Training & Development Support • Identify common training needs across franchise locations and collaborate with the Training and Development department to support delivery of resources, workshops, or refresher programs., • Ensure franchise owners and GMs are aware of available training tools, curriculum, and onboarding guides. Guest Experience & Community Engagement • Monitor guest sentiment across assigned cafés and help franchise owners use feedback to improve consistency and service quality., • Support franchisees in developing local café-level guest engagement activities that maintain brand standards., • Provide guidance on managing guest complaints and executing recovery plans. Business Planning & Market Growth • Assist franchise owners in reviewing business performance trends and identifying opportunities to enhance sales, traffic, and profitability., • Support franchisees in developing and executing localized marketing plans aligned with regional strategies and brand direction., • Share best practices across cafés to help owners learn from each other. Compliance Support • Reinforce adherence to brand standards, food safety guidelines, and regulatory requirements through education and regular café evaluations., • Provide franchise owners with resources and direction to support corrective actions where needed. Partnership & Communication • Maintain strong, trust-based relationships with franchise owners, acting as their primary touchpoint for operational guidance., • Collaborate internally with cross-functional teams (Training, Marketing, Production, QC, Development, etc.) to ensure franchisees receive the support they need., • Support franchisees during new café openings, remodels, equipment installations, and other key operational milestones. Other • Ability to work varying schedules including weekends, holidays, and extended hours as business needs require., • Other responsibilities as assigned that support franchisee success and brand consistency. * WHAT YOU NEED TO HAVE • Bachelor's degree preferred; equivalent experience considered., • At least 1–3 years of progressive experience in franchise operations, multi-unit retail, hospitality, or restaurant management., • At least 1–3 years of supervisory or multi-unit experience., • Strong understanding of café/restaurant operations, product quality standards, and guest experience fundamentals., • Experience with POS systems; Toast experience is a plus., • Solid grasp of inventory planning, waste control, and basic P&L understanding., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current market of locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Resident Relations Specialist
    Resident Relations Specialist
    4 days ago
    $45000–$50000 yearly
    Full-time
    Manhattan, New York

    Status: Non-Exempt Position: Full-time Location: In-person, Lower East Side/East Village, Manhattan Cooper Square Mutual Housing Association Management (“CSMHAM”) is a non-profit, low-income housing organization on the Lower East Side of Manhattan. We serve as the property manager to Cooper Square Mutual Housing II HDFC (“MHA II”), a residential cooperative made up of 21 buildings. Our primary mission is to manage and preserve the MHA II co-op so that it is permanently affordable for multiple generations of low-income residents. Our style of property management centers on resident engagement and community preservation. A key element to our unique and successful model is that residents who live in our housing also sit on our board of directors. Resident Relations Specialists are the primary point of contact between residents and their property management organization. The Resident Relations Specialist (RRS) works with residents and staff to identify and resolve a wide variety of issues including: · building and apt. maintenance issues, · building and apt. repair issues, · resident-involved issues that can impact the household or building, (clutter, unsanitary conditions, criminal activity, etc.) · non-payment issues, · conflicts between residents. The RRS conducts regular building meetings to get feedback from residents and share information. The RRS also conducts regular apartment and building-wide inspections to assess housing conditions and other issue that need to be addressed. This is a property management position that also involves activities typically associated with resident advocacy, social work and tenant organizing. The Resident Relations Specialists work closely with, and reports directly to, the Director Operations. This is an in-person, public facing position. Specific Responsibilities · Communicate with residents and address resident concerns. · Work with staff and residents to identify and correct housing conditions through an internal work order system. Address and track housing code violations as needed. · Work with staff and residents to address rent arrears issues. · Send late notices and house rules violation letters as needed. · Inspect apartments and buildings to identify conditions that impact residents’ quality of life. · Conduct resident wellness visits as needed. · Advertise, facilitate and attend resident building meetings. · Attend and participate in other community meetings and staff meetings. · Maintain orderly and accurate resident records and files. Create and track “change orders” and enter other relevant information into the organizational database. · Perform other duties as needed. QUALIFICATIONS · Minimum of one-year experience with property management, tenant advocacy or equivalent position. · Excellent follow-up and problem solving skills. · Excellent people skills: ability to work with and communicate well with all types of residents and all levels of staff. · Effective communication skills, including basic writing skills (ability to write letters, fill out forms, compose emails, create notices, etc.) and public speaking skills. · Basic understanding of NYC housing rules (including Housing Maintenance Code) and of tenant/co-op shareholder rights. · Ability to maintain confidentiality regarding resident personal information and organizational information is essential. · Ability to stay organized and maintain records and files. · Ability to manage multiple tasks and shift priorities according to urgency. · Ability to work with partner organizations to connect eligible residents to social service programs, benefits and other community resources. · Proficiency in basic Microsoft Office programs. · Experience using a workplace/client-based database. Experience using a housing management software such as Rent Manager or YARDI is a plus. · Ability to work independently and as part of a team; willingness to contribute ideas and take direction and receive constructive criticism. · Willingness to work evenings as needed. · Willingness to help with organizational events or projects as needed. · Respect for community residents and co-workers. · Commitment to CSMHAM mission. · Commitment to equal treatment of all community members regardless of age, race, ethnicity, religion, national origin, language, citizenship status, family composition, ability, health status, gender, gender identity, sexuality, income, source of income, occupation, employment status, education, appearance, lifestyle, involvement with criminal justice system, drug use, political affiliation, etc. · Experience working in diverse, multi-lingual, low- and moderate-income communities. · Fluency in either Spanish, Cantonese or Mandarin is a plus. (but not required) · Experience working with the following specific populations is a plus: seniors, individuals with mental health challenges, individuals in recovery or dealing with drug or alcohol addiction, formerly homeless, survivors of domestic abuse, formerly incarcerated. · Experience working for a non-profit organization is a plus. · A sense of humor is a plus. COMPENSATION Salary range is $45,000--$50,000, commensurate with experience. Cooper Square Mutual Housing Association Management offers a comprehensive benefits package including employer-funded health and dental insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, Simple IRA retirement plan, and paid leave time. *Cooper Square Mutual Housing Association Management* *is an equal opportunity employer (EEO).* *###*

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  • Senior SCM Coordinator
    Senior SCM Coordinator
    2 days ago
    $75000–$85000 yearly
    Full-time
    Moonachie

    Reports to: Director of Purchasing With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! ------- WHAT WE ARE HUNGRY FOR The Senior SCM Coordinator plays a pivotal role in executing Paris Baguette's stellar fulfillment rates, seasonal product launches, and ongoing procurement initiatives. This position sits at the intersection of strategy and execution—bridging procurement, R&D, brand, finance, food safety, and operations to ensure every product is sourced, produced, and delivered on time and to standard. With a focus on operational excellence and speed to market, this individual will coordinate the end-to-end sourcing process, maintain supplier readiness, and ensure proactive communication across all stocking and distribution outlets—including Sysco OPCOs, Imperial Dade, 3PL frozen facilities, and regional delivery hubs. The ideal candidate combines strategic foresight with hands-on execution, excels in cross-functional environments, and brings sharp attention to detail. This is a high-impact role for a procurement professional who thrives in a fast-paced, growth-driven organization and is motivated by our brand's mission to bring joy through fresh-baked experiences every day. KNOWLEDGE AND RESPONSIBILITIES Distribution & Communication Coordination • Serve as the liaison between suppliers and distribution partners (Sysco OPCOs, Imperial Dade, frozen 3PLs), ensuring visibility and clarity at every stage., • Issue weekly updates on availability, substitutions, inbound timelines, and new product transitions to internal teams and distribution partners., • Collaborate with logistics to troubleshoot delays, reroute supply, or escalate disruptions impacting café supply., • Manage all supplier order guides to ensure standardization and compliance across North America. Vendor & Category Management • Manage national supplier relationships across assigned categories, overseeing pricing compliance, lead time performance, and quality alignment., • Partner with Quality Assurance and Food Safety to ensure supplier certifications, specs, and compliance documentation are up to date., • Support contract maintenance, pricing updates, and cost tracking for ingredient and packaging items., • Track new item setup, sourcing status, and supply chain activation from vendor onboarding through first café delivery., • Place purchase orders based on national usages, forecasts, and seasonality. Cross-Functional Collaboration • Partner closely with Brand, Finance, Culinary, and Operations teams to ensure procurement strategies align with marketing calendars and sales forecasts., • Collaborate with logistics and distribution teams for strategic planning, audit fulfillment, and coordinate national auto ship deployment., • Participate in procurement meetings to advise on sourcing feasibility, timelines, and cost implications., • Maintain accurate documentation for item set-up, supplier profiles, and promotional readiness., • Other duties, as assigned. WHAT YOU NEED TO HAVE • At least 5–7 years of purchasing or procurement experience in foodservice, restaurant, retail, or multi-unit environments., • Bachelor's degree in Supply Chain Management, Business, or related field preferred., • Strong knowledge of distributor networks (Sysco, Imperial Dade, 3PL frozen warehouses, broadline) and food category sourcing., • Exceptional organizational, communication, and project management skills; ability to lead timelines and track multiple deliverables., • Demonstrated success in cross-functional roles requiring alignment between supply chain, culinary, marketing, and operations., • Proficiency in Excel, ERP platforms (SAP a plus), and procurement software tools., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Director of Operations Innovation
    Director of Operations Innovation
    4 days ago
    $130000–$180000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Director of Operations Innovation, based out of New York City. This is a great opportunity for a highly experienced individual to work with the greater retail operations team at Van Leeuwen Ice Cream as the company embarks on its next stage of growth. The ideal candidate is someone who is passionate about operations, a strong and effective communicator, highly analytical, and can thrive in a fast-paced environment (and loves ice cream!). As an Operations Innovation Director, you are the voice and representative of our scoop shops at Headquarters and are responsible for driving flawless operations execution. You will be responsible for simplifying, streamlining, and enhancing store processes, systems, and technology, while ensuring that we continue to innovate and improve. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. Job Responsibilities • OPERATIONS INNOVATION, • Identify and implement innovation opportunities, • Build testing protocols and lead testing of new operational processes, • Work with Learning + Development Team to implement output of innovation work into stores, • FOUNDATIONAL OPERATIONS, • Create and maintain all store processes, systems, and standards, • Build tools to support store execution, • Oversee all store technology, • Conduct operational analysis to optimize store operations, • Develop and maintain all store communication channels, • CHANGE MANAGEMENT, • Define field priorities and lead organization through thoughtful and streamlined roll-out processes that deliver simple, prescriptive content to the field, • Drive field prioritization based on partnership with our field leadership, • Lead efforts to roll-out new products, systems, and processes across our storew, • NEW STORE OPENINGS, • Support new scoop shop openings from inception to completion, • Build and drive the new store opening launch calendar, • Coordinate efforts both internally and externally to ensure smooth store openings, • Drive a culture of continuous improvement within the new store opening processes, evaluating the successes and opportunities of each project Job Requirements • 6+ years professional experience in an operations, strategy, or consulting role (preferably in the food/retail space, but not required), • You are an enthusiastic problem solver, who enjoys diving into operational complexities to evaluate business needs and test potential solutions, • You have a strong instinct and passion for operations and people, • You have an enthusiasm for thinking differently, tackling complex problems, and identifying new ways of doing things, • Strong ability to make a business case and influence decision making, leveraging data, analytics, presentations, etc., • Experience leveraging systems and data to drive business needs, • Ability to work evenings and weekends as required, • Ability to travel as required (up to 50% of time, depending on season), • Ability to work in the field as required, • Proficiency in MS Office and Google-suite tools, • Excellent communication and problem-solving skills, • Excellent organizational skills, • Ability to multitask, • Strong attention to detail, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $130,000 - $180,000 annual compensation depending on experience, paid weekly Eligible for annual 20% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $130,000---$180,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • District Manager
    District Manager
    4 days ago
    $100000–$110000 yearly
    Full-time
    Moonachie

    Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As District Manager you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Clinical Coordinator
    Clinical Coordinator
    2 months ago
    $64000–$68000 yearly
    Full-time
    Manhattan, New York

    Reporting to the Assistant Program Director, Outreach the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supervise a team of Case Managers, • Provide regular, structured supervision meetings for direct reports, • Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice, • Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Interview and assess potential clients, • Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors, • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement, • Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Assess and evaluate client functioning, • Supervise and conduct case conferences, • Coordinate delivery of care with multiple service providers, particularly outreach teams., • Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness., • Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict, • Perform other duties as assigned MINIMUM QUALIFICATIONS: • NYS Licensed Masters Social Worker (LMSW) required, • Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred, • Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients, • Experience with crisis intervention, including, risk assessments and incident management, • Ability to work successfully with a wide range of internal and external stakeholders, • Demonstrated success in working in a fast-paced environment with multiple priorities, • Ability to delegate and motivate staff to achieve deliverables, • Ability to communicate (verbally and written) with diverse populations and stakeholders, • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required, • Bilingual preferred

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  • Development Associate
    Development Associate
    2 months ago
    $64000–$70000 yearly
    Full-time
    Manhattan, New York

    Open House New York seeks an energetic, entrepreneurial, collaborative professional to join our team as Development Associate. The Development Associate will support fundraising operations to drive growth, while gaining access to the people and projects shaping the future of New York City through public programming, including the signature five-borough OHNY Weekend festival. This position requires 3+ years of fundraising experience across a range of activities, including special events, individual giving, membership, and sponsorship, plus a proven ability to draft compelling messages, from donor correspondence to corporate pitches. The ideal candidate will bring a Swiss Army knife skill set and an eagerness to grow on a small, dynamic team, and bring deep passion and curiosity for New York City, particularly its built environment (architecture, planning, real estate, infrastructure). This is a full-time, exempt position reporting to the Deputy Director. Development Associate Responsibilities and Duties: • In collaboration with the Deputy Director, support core fundraising activities including: membership, individual giving, special events, sponsorship, and grant writing, • Manage donor research, tracking, acknowledgments, and correspondence through Salesforce, • Accurately maintain organizational systems and fundraising data to support accounting processes like financial transactions for the monthly close, • Draft and design content for donor materials, including appeal letters and corporate pitches, • Support logistics and production for donor events, including cultivation and community events, the Open City Benefit in the spring, and the OHNY Weekend Launch Party in the fall, • Additional administrative and operational duties as needed Development Associate Qualifications and Skills: • Track record of successful donor engagement, from prospect research to solicitation to relationship stewardship, • Event production experience, • Aptitude for problem-solving and the ability to manage multiple projects at once, and work independently, • Must be adaptable and highly organized with exceptional attention to detail, • Strong written and verbal communication skills, • Ability to initiate and maintain relationships with a wide variety of stakeholders, including Board members, donors, members, and program partners, • Fluency with Microsoft Office, CRM, and CMS platforms (databases like Salesforce preferred), and project management platforms (Asana, Slack, etc.), • Curiosity for New York City and the built environment (architecture, planning, real estate, infrastructure), • Commitment to the mission and values of Open House New York, • 3+ years of experience in fundraising required, Bachelor’s or commensurate experience Education Bachelor’s Degree or commensurate experience. Location and Hours We currently work on a hybrid schedule. The Development Associate will work three days per week (typically Tuesday-Thursday) in our office at 150 Varick Street, though this schedule may shift and evolve, particularly in the run-up to major events. Ability to attend events in the evening and some weekends is required. Note: OHNY Weekend is October 16-18, 2026. Salary and Benefits Salary is commensurate with experience, in the range of $64,000—$70,000. Full benefits provided, including health insurance, retirement contribution, and pre-tax flexible spending accounts. We welcome an open discussion with interested candidates about the full compensation package. Application - How to apply A successful application includes a cover letter that addresses your relevant experience and your interest in New York City’s built environment. Selected applicants will be invited to interview the OHNY team in May. Applicants who advance to this stage will be asked to provide work samples, including donor correspondence. Applicants will be reviewed on a rolling basis until the position is filled, with resume reviews starting on April 22. Position is for immediate hire with an anticipated start by June. Open House New York encourages candidates from any and all backgrounds, nationalities, ethnicities, gender identities, and lived experiences to apply. We are an organization that is committed to diversity, equity, access, and inclusion in all aspects of our work, most importantly our team. A note of encouragement: Statistics show that individuals coming from systematically excluded or oppressed groups apply to jobs only if they meet every qualification. Open House New York wishes to remind applicants that rarely does someone meet 100% of the qualifications. We look forward to hearing from you. About Open House New York Open House New York promotes broad, unparalleled access to the city—to the places, people, projects, systems, and ideas that define New York and its future—and fosters civic dialogue about how the city functions and who it serves. Through year-round programming and the annual OHNY Weekend, which ranks among the largest public design festivals in the nation, Open House New York offers a citywide platform for public education and engagement.

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  • Housing Services Program Associate
    Housing Services Program Associate
    2 months ago
    Part-time
    Manhattan, New York

    Habitat for Humanity NYC and Westchester County is seeking a Housing Services Program Associate to assist with and expand the Homeownership programs within the Housing Department. The Associate will report to the Director of Housing Services (Director). The Associate will provide technical assistance, training, education, and pre- and post-purchase services to Habitat homebuyers, homeowners, and preservation homebuyers and homeowners in addition to being actively involved in the Housing Department as a whole and developing and improving policies and procedures within the organization. Responsibilities Overall Provide weekly reporting to supervisor and the Housing department. Work closely with the Housing Services team to continue to maintain the department’s client management system in HomeKeeper to meet all program needs. Provide monthly impact tracking for department programs and support quarterly management reporting for the organization. Homebuyer Program Assist the Director of Housing Services with new development and Post Purchase site visits, including showing units to prospective buyers, conducting final walkthroughs, and providing access for appraisals as needed. Coordinate completion of all punch list items with the Construction team prior to closings. Communicate with new buyers to track and ensure completion of the Homebuyers Program requirements prior to closing (i.e. Letters of Interest, sweat equity, education, savings plans, marketing meeting, etc.). Facilitate Homebuyer Education and assist with the creation of new education sessions as needed. Assist with filing and updating homebuyer and homeowner records in HomeKeeper. On a weekly basis, check and respond to department outreach via the Post Purchase and Preservation Communicate with new owners to ensure they are set up for success; this includes but is not limited to handing over warranty materials, building manuals, neighborhood resources, and other best practices dependent upon the type of unit purchased. Assist the Director and Housing Preservation Programs Manager (Manager) in monitoring, compliance, and foreclosure prevention services for Habitat NYC and Westchester single-family homeowners and multifamily developments. Attend meetings, conduct trainings, or other activities in-person or virtually with shareholders and tenants, as appropriate. Provide 1:1 assistance to homeowners in our portfolio who want to begin the resale process; including but not limited to requesting payoff letters, providing information on subsidy sources, and working with management companies on co-op policies and procedures. Assist with coordination of warranty management and repair requests of housing units in partnership with the Real Estate Development & Construction staff. Work with Director and Manager to host the Homeowner Help Desk series, which includes trainings on property tax * benefits and assessments, and asset management for homeowners. Assist with outreach/tabling events for all Programs, as needed. Perform other tasks as required Qualifications Bachelor’s degree or equivalent work experience. Demonstrated interest in affordable housing including but not limited to community/tenant organizing, asset management, post purchase, technical assistance, foreclosure prevention, and/or community land trusts; Demonstrated interest working in diverse, immigrant communities including multi-ethnic and multi- generational communities Skills Required Demonstrate excellent written and verbal communication skills. Good computer literacy skills including working knowledge of Microsoft Office Suite (especially Excel) and Adobe Acrobat. Database and Client Management Systems knowledge preferred, such as Salesforce. Demonstrate the ability to prioritize and manage multiple tasks; ability to work independently, and as part of a team; Ability to prioritize and meet tight deadlines; Bilingual in English and Spanish preferred Public speaking Company address: New York Habitat VLF, Inc. 31 W 34th St Ste 8144. New York, NY

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