Trabajos director of investigations en Elmont, New YorkCrear alertas

Job Description MAJOR DUTIES AND RESPONSIBILITIES To provide direct nursing care to the residents, including treatments, under the medical direction of the resident’s attending physician. To supervise the day-to-day nursing activities performed by nursing assistants in accordance with current federal, state, and local standards, guide lines and regulations that govern our facility, and as may be required by the Director of Nursing Services or Nurse Supervisor to ensure that the highest degree of quality care is maintained at all times Qualifications: Must have a current, unencumbered, active license to practice as an LPN in New York State. Must possess the ability to make independent decisions when circumstances warrant such action. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guide lines that pertain to long term care. Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel. Duties and Responsibilities Ensure that all nursing personnel comply with written policies and procedures established by the facility. Meet with your assigned nursing staff, as well as support personnel, in planning the shift services, programs, and activities. Participate in facility surveys made by authorized government agencies as may be requested. Admissions, transfers and discharges residents as required. Completes accident/incident reports as necessary. Maintain the daily report. Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary. Receive telephone orders from physicians and record as per facility policy. Administer medications as ordered by the physician as per facility policy and procedure. Ensure that controlled drug records are accurate for your shift. Count controlled drugs with oncoming shift. Participate in orientation of new employees to your shift, the policies and procedures applicable to job position and duties. Attend and participate in in-service education programs. Monitor nursing personnel to ensure safety standards, and infection control policies and procedures are followed. Maintain the confidentiality of all resident care information. Know and comply with and ensure that all personnel respect resident’s rights. Physical and Sensory Requirements: Able to communicate with residents and personnel. Able to remain calm under stress. Able to read and write English. Implementation of Basic Nursing Care Assesses basic physical, emotional and social needs of residents. Collects data for admissions assessment. Develops and updates resident’s comprehensive care plans. Assists residents with activities of daily living and encourages appropriate self-care. Safely perform therapeutic nursing techniques and skills as per clinical assessment. Provides nursing care in conformance with established standards and policies and in keeping with medical regimen. Maintain accurate and complete records of observation of residents, nursing care provided and the resident’s response to care. Teaches residents and significant others good health habits and documents accordingly. Administer medications safely. a. Transcribes doctor’s orders accurately on MAR. b. Administers medication accurately. c. Chart’s medications accurately. Makes significant resident observations and communicates these to the health care team. Maintains resident confidentiality. Supports the resident in their expression of quality of life, resident’s rights and resident dignity. Charge Nurse Responsibilities Manage the care of residents on the unit. Recognizes and responds to changes in resident’s conditions in a timely manner. Communicates with doctor regarding changes in resident’s condition and accepts telephone medical orders. Maintains standards for compliance with NYS DOH LTC survey and participates in survey process. Participates in the interdisciplinary team resident assessment meetings. Completes incident reports and contributes to investigations as necessary. Assigns personnel and directs day-to-day unit function. Participates in the documentation of monthly summaries and other documentation specific to long term care. Reports unit and resident conditions and seeks guidance from the nurse manager and supervisor Qualifications: • Completed a practical nursing program approved by the New York State Education Department and have a valid NYS LPN License, • Previous experience in skilled setting a plus Sunharbor Manor is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Sunharbor Manor makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job DescriptionDescription: The essential functions of the job for the Sales and Marketing Director requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following: • Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines, as applicable., • Must possess, at a minimum, a high school diploma or a GED, • Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights., • In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.). • Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook., • Must be able to read, write, speak, and understand English., • Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loved ones., • Must adhere to all facility policies and procedures. Requirements: RESPONSIBILITIES/ACCOUNTABILITIES • The Sales and Marketing Director is responsible for the sales process of the community. He or she manages community census by initiating and maintaining relations with community organizations, hospitals, and other referral sources to generate admissions to the community., • The Sales and Marketing Director works closely with all levels of the organization to ensure the community’s image and reputation are stellar and works in line with company values to make the community the desired option for all prospective residents and their families., • Achieve community census goals and annual budget projections. Specifically, generate leads, schedule tours, advance the sales process, and meet daily/weekly/monthly goals., • Act as liaison between community and outside community., • Work with local community agencies to generate a positive image and encourage referral activities., • Participate in industry trade shows as appropriate., • Develop strategies to maximize admissions, including daily contact with potential referral sources, including hospitals, physicians, insurers, case management companies and health care agencies., • Schedule screenings of potential residents with Executive Director and/or Resident Care Director; conduct screenings if needed to determine level of care, services required, equipment needs and insurance coverage, as indicated., • Coordinate admissions, if needed, with Executive Director and/or Resident Care Director., • Be qualified to complete all admission paperwork., • Learn and maintain understanding of current regulations governing the operations of assisted living facilities., • Collect appropriate data to prepare and submit assigned monthly reports., • Attend and participate in weekly admissions/operations meetings., • Participate in quality improvement by identifying customer service issues and reporting these issues to the Executive Director., • Continue appropriate education as approved by Executive Director., • Be knowledgeable of and adhere to company and community policies and procedures; participate in safety, quality improvement, and infection control as assigned., • Both advise and contribute to ensure community puts forth the best possible public image., • Ability to drive a company vehicle (required driver), • Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights., • Report any occupational exposures to blood, body fluids, infectious materials, and or hazardous chemicals in accordance with facility policy., • Report work related injuries and illnesses immediately to your supervisor., • As a condition of employment, complete all assigned training and skills competency., • Participate in all life safety and emergency drills and trainings., • Fulfill responsibilities as assigned during implementation or activation of the facility’s emergency plan., • Assists with evacuation of residents in an emergency situation, • Maintain confidentiality of Protected Health Information, including verbal, written and electronic communications., • Report non-compliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel., • Protect residents from abuse and cooperate with all investigations., • Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator., • Report any retaliation or discrimination to the Human Resource Director and the Compliance Officer., • Fulfill individual responsibility to report any suspicion of a crime to law enforcement and the state agency., • Must adhere to scheduled shifts assigned by Executive Director or Supervisor and arrive to your work station at the scheduled time., • Perform other related duties as required per State Regulation annual health REQUIREMENTS: • Must provide annual verification of a negative TB skin test. physical and sensory requirements: (With or Without the Aid of Mechanical Devices) • Must be able to move intermittently throughout the workday., • Must be able to cope with the mental and emotional stress of the position., • Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met., • Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination., • Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents, • Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet., • May be necessary to assist in the evacuation of residents during emergency situations.

Job Description RN-Assistant Director of Nursing Excellent clinical opportunity to work in a leading sub-acute / skilled nursing environment located in New Hyde Park, New York on a temporary assignment. Our client, a well-respected, industry-leading skilled nursing facility, is seeking a naturally caring, empathetic RN Assistant Director to join their team. Some of your daily tasks as RN Assistant Director include overall responsibility for the coordination and administration of nursing services during the day shift including supervising the delivery of clinical care, providing staff support, conducting investigations and audits as needed, and monitoring overall compliance with policies, procedures, standards and regulations. About the Client • Work in a clean, modern, state of the art facility, • Friendly, collaborative team environment and exciting career growth opportunities providing an opportunity to learn, grow and have an impact on the overall results, • Excellent training and clinical education, • Free parking on site, accessible via public transportation and convenient to all major highways., • On-site cafeteria offering breakfast and lunch, • Opportunity for permanent position during course of assignment, • Newly licensed RNs welcomed, • Fully paid orientation provided Position Qualifications • Current NYS RN license, • Bachelor's Degree in Nursing or related area, • Previous experience as an RN in a skilled nursing, assisted living or post-acute setting, • Communicates effectively with others; is cooperative and helpful Job Posted by ApplicantPro

Job Description Incident Coordinator Eihab Human Services Title: Incident Coordinator Reports: Director of Quality Assurance Location: Main Office Position Summary: Oversee practices to ensure that procedures enforce programs and service departments to comply with the requirements as it pertains to New York. • Ensuring that administrative responsibilities pertaining to incident classification, reporting, central state systems and committee reviewing procedures are according to policy and OPWDD regulations., • Ensuring that all incidents are reported to require state offices and notifications., • Ensuring that all updated regulations pertaining to incidents are applicable and officially relayed to employees., • Ensure all incidents are reported, managed and reviewed according to New York State regulations., • Investigate and/or oversee investigations to ensure they are conducted according to regulations, that they are conducted thoroughly and with integrity., • Oversee and foster that the incident management process fosters the reporting, investigating, reviewing, correcting, and/or monitoring certain events or situations are to enhance the quality of care provided to persons with developmental disabilities, to protect them (to the extent possible) from harm, and to ensure that such persons are free from abuse and neglect., • Administrate the monthly review Incident Review requirements for New York, • Monitor incident corrective measures to minimize the potential for recurrence of the same or similar events or situations., • Enforce prompt reporting of the incidents, events and situations to ensure that immediate steps are taken to protect persons receiving services from being exposed to the same or similar risk., • Ensure the reporting of certain events, situations and incidents are in an orderly and uniform manner facilitates in order to identify trends, whether within a facility or class of facilities, by one or more agencies, or on a statewide basis, which ultimately allows for the development and implementation of preventive strategies., • Complete annual trend reports for NY., • Maintain and oversee incident reporting records are secured, safe and maintained in an organized manner., • Ensure that all required incident review minutes’ documentation is maintained and completed according to state regulation., • Liaison between the Quality Assurance Specialist and administration as it relates to incident managing compliance., • Ensure that all relevant employees and departments are aware of incident management practices for adequate implementation,, • Ensure all incidents are classified correctly according to respective NY regulations., • Ensure the agency implemented the policies and procedures that are in conformance with OPWDD 624/625 regulations to address (i) reporting, recording, investigation, review, and monitoring of reportable incidents and notable occurrences; (ii) identification of reporting responsibilities of employees, interns, volunteers, consultants, contractors, and family care providers., • Advise employees related to incident reporting and management according to state regulations and agency policy., • Generate quarterly trends incident reports for both state- reportable and state-non reportable incidents., • Prepare Incident Reports which include the description of the incident, the investigation process and findings, the outcome, and recommendations for improvement. Submit reports to designated internal and external parties., • Routinely check/monitor the IRMA/WSIR database to ensure proper closure of incidents, complete and properly labeled packet submissions while also ensuring these databases are up to date per regulatory requirements., • Ensuring data entry is completed in the IRMA database per regulatory requirement., • Routinely check/monitor the incident email and address/respond accordingly to any inquiries within a timely manner., • Being on-call for any incident purposes and ensure all regulatory state requirements related to incidents are followed and adhered to., • Ensure IRC committee meetings are scheduled and are conducted per state regulation and agency policy., • Completing monthly IRC meeting minutes until closure for incidents and ensuring these minutes are entered and up to date in the IRMA database. Essential Responsibilities: Qualifications: Possesses a Bachelor's Degree from an accredited program and or at least a minimum of 6 years of related work experience. A Master's degree in a related field may be substituted for 2 of required experience. While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, have telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds, Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description POSITION SUMMARY: - Assists with the planning, organization, development, coordination and direction of the Nursing Department in its Programs and activities in accordance with current Federal, State and Local guidelines and regulations, accepted standards of practice and as may be directed by Administration and/or Director of Nursing. REPORTS TO: • Director of Nursing JOB FUNCTIONS: A job description cannot fully identify all examples of work performed by an employee and should be used as a guideline in understanding the nature of the position. The omission of specific statements of duties does not exclude them from the essential functions of the position if work is similar, related, or is a logical assignment to the position. QUALIFICATIONS: Registered Nurse with a current NYS license. Nursing degree from an accredited college or university. Graduation from an approved school of Nursing and experience may be considered in lieu of a degree. Previous experience in a long term care or subacute facility. Prior Nursing administrative/supervisory experience in a long-term setting. Knowledge of MDS and care planning. Knowledge of regulatory requirements governing long term care facilities. IV certification a plus. THE FOLLOWING DUTIES/RESPONSIBILITIES ARE ESSENTIAL FUNCTIONS OF THE JOB THAT MUST BE SATISFACTORILY MET WITH OR WITHOUT ACCOMMODATION. DEPARTMENTAL: Assists with the planning, organization, development, coordination and direction of the Nursing Department in its Programs and activities in accordance with current Federal, State and Local guidelines and regulations, accepted standards of practice and as may be directed by Administration and/or Director of Nursing. Directly supervises assigned staff which includes but is not limited to, participating in orientation, manage staff performance in relation to the position’s standards, and monitor time and attendance. Exercises good independent judgment and discretion in effectively managing assigned staff by, but not limited to, conducting performance appraisals, corrective disciplinary action and other supervisory interventions which may affect a change in the assigned staff’s status of employment. Makes recommendations to the Director of Nursing, as to the hiring, firing, advancement, promotion or any other change in employment status. Carries out major assignments in conducting the clinical care operations of the business. Has authority to negotiate and bind the facility on significant matters. Investigates and resolves matters of significance on behalf of management. Represents the facility in handling complaints, arbitrating disputes, or resolves grievances. Nursing responsibilities have a significant impact on the clinical care operations of the facility. Has the authority to formulate, affect, interpret, and implement management policies and operating practices with regard to Nursing responsibilities. Responsibilities affect facility operations to a substantial degree. Plan, develop, organize, implement, evaluate, and direct the interdisciplinary team, its programs and activities. Coordinate the team staff to assure the continuity of the resident’s plan of care and day to day operation of the service. May participate in the development and maintenance of facilities policies and procedures. Evaluates the needs of the specific service and devises staffing requirements which will accomplish the stated objectives and standards of the service/facility and submit recommendations to the Director of Nursing. Perform evaluations for each level of team members or delegate others to do so and assure compliance on a timely basis. Interprets the facilities policies and procedures to employees, residents, visitors, and government agencies. Develop and participate in the planning, conducting, scheduling, etc. of inservice training classes (Staff Development), on the job training and orientation programs for nursing service personnel, as well as for support personnel involved in providing care/services to the resident. Perform administrative duties such as completing necessary medical forms/reports, evaluations, studies, charting, etc. Participate in the recruitment and selection of personnel for the team. Delegate administrative authority, responsibility, and accountability to nursing personnel and team members as deemed necessary to perform their assigned duties. Directs the Nurse Managers to orient, instruct, and supervise personnel, and to identify staff’s needs for further inservice education and training programs. Review complaints and grievances and submit written as well as oral reports to the Director of Nursing. Keep abreast of economic conditions/situations of the specific service and recommend adjustment in the service that ensures the continued ability to provide quality care. Recommend to the Director of Nursing the equipment and supply needs of the department. Assure that nursing personnel/team follow established safety regulations in the use of equipment and supplies, providing care/services, etc., at all times. Assure that all employees, residents, and visitors followed the established facilities policies/ procedures. Supervise Wound Care/Dermal Ulcer Care Program and maintain a record of it. Conducts weekly Wound Care/Dermal Ulcer Round with the interdisciplinary team. Provides for the direction of the assigned service on a 24 hour basis. Assures implementation of resident’s rights. Ensures that staff is aware of the physical, rehabilitation, nutritional, emotional and spiritual needs of the resident. Works closely with the Director of Admissions to ensure that each prospective admissions health care needs can be met by reviewing PRI’s and other medical information. Evaluates the performance of the Inservice Coordinator, MDS, Medicare Coordinators, Nurse Managers as appropriate. Assures staff compliance with established policies and procedures and standards of practice and enacts procedural steps of correction and discipline, as necessary. Coordinates Performance Improvement activities including assisting in gathering data, analyzing and initiating/presenting recommendations to the Director of Nursing. Investigates and reports any suspected or incidents of resident abuse and report such to Department of Health if indicated. Participate in Discharge Planning. Maintain the confidentiality of all resident information as per HIPAA guidelines. Keeps Administration/Nursing Administration advised of potential/actual safety hazards. Identifies educational needs of Nursing staff and provides individual, group and unit education/inservice. Coordinates, participates in all resident investigations, evaluation of accident/incident. Initiates investigations when appropriate. Ensures all accident/incidents are completed to facility’s policies and procedures. Reviews all accidents/incidents with Director of Nursing and Medical Director for implementation of corrective actions. Monitor accidents related to medical equipment/devices. Evaluates use of fall prevention. i.e. floor mats, bolster, bed alert, chair alarm, etc. Compiles statistics, establishes patterns, trends for review at the Safety Committee Meetings. Participates in the interdisciplinary review of all accidents/incidents. Notifies Director of Nursing, Administrator and report to the New York State Department of Health accident/incident when necessary according to State and Federal guidelines. Ensures that resident next of kin or contact person in record is notified of the accident/incident. Performs as “Administrator on Duty (AOD)” as assigned. Performs other duties as assigned. FACILITY-WIDE: Must possess the ability to consistently come to work as assigned, including coming to work regularly and on time. Must possess the ability to adhere to the time recording policy, including adhering to meal/break policy/schedules, as assigned. Must comply with departmental dress code requirements including prominently wearing one’s ID card, and maintaining normal levels of personal hygiene and professional appearance. Must have the ability to satisfactorily meet work performance and productivity standards as they relate to the position. Must participate in and adhere to facility programs and activities such as but not limited to, employee health, safety, security and corporate compliance. Must participate in facility mandatory in-service and job training programs and activities, as assigned. Must perform all duties and all interactions in accordance with current Federal, State, Local guidelines and regulations, Facility policies and procedures, and accepted standards of practice. Must have the ability to uphold the highest standards of ethics, integrity and honesty in matters of conduct and behavior as it pertains to work performance, position and profession. Must have the ability to effectively and professionally cope with and manage interactions with patients/residents and their family members and/or visitors, as well as, co-workers, to ensure the best possible care, customer service and satisfaction. Must have the ability to maintain confidentiality in all matters concerning Horizon Care Center resident/patients as well as assigned computer/software and work product. In an emergency, may be asked to perform other functions as deemed necessary. Maintain the confidentiality of all residents’ information as per HIPAA guidelines. JOB COMPETENCY: Must maintain and timely provide facility with current license/certification as required by the position. Must be able to read, write, speak and understand the English language with sufficient proficiency to meet the essential functions of the position. • Must possess the ability to utilize critical thinking skills and make good independent decisions when circumstances warrant such actions. Must possess leadership and supervisory ability and the willingness to work harmoniously with professional and non-professional personnel. Must function independently, demonstrate flexibility and have the ability to handle multiple tasks simultaneously. Must be willing to seek out new methods and principles and be willing to incorporate them into existing Nursing Department practices. Must demonstrate ability to maintain satisfactory competency levels and professional standards of practice. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to assure that the essential functions of this position can be fully met. Must have the ability to operate a computer or use prosthetics or devices that will enable such use. Must be physically able to operate Horizon Care Center specific equipment in relation to the position or use prosthetics or devices that will enable such use. ADON Risk Management Nurse (RN) Qualifications Active and unencumbered RN license Prior experience in skilled nursing or long-term care Knowledge in A/I Investigation and DOH Reporting Leadership experience (ADON, Unit Manager, or similar role preferred) Strong knowledge of regulatory compliance and risk management practices Excellent communication, documentation, and organizational skills Proven ability to lead teams and drive clinical outcomes SETTING: Must be able to perform duties throughout Horizon Care Center. Must be able to sit, stand, walk, climb, stretch, and bend with sufficient ability to meet the essential functions of the position. Must be able to stand, lift, push and pull at least 50 lbs Must be in good general health and demonstrate emotional stability with sufficient proficiency to meet the essential functions of the position. May be subject to frequent interruptions May be subject to hostile and emotionally upset residents, family members, etc. Must be able to work beyond normal working hours, on weekends, and in other positions temporarily, when necessary. s subject to stay or call back during an emergency (such as but not limited to severe weather, utilities failure, evacuation, disasters etc)

Job Description $1500 sign on bonus POSITION SUMMARY: - Assists with the planning, organization, development, coordination and direction of the Nursing Department in its Programs and activities in accordance with current Federal, State and Local guidelines and regulations, accepted standards of practice and as may be directed by Administration and/or Director of Nursing REPORTS TO: RN Manager Director of Nursing JOB FUNCTIONS: A job description cannot fully identify all examples of work performed by an employee and should be used as a guideline in understanding the nature of the position. The omission of specific statements of duties does not exclude them from the essential functions of the position if work is similar, related, or is a logical assignment to the position. QUALIFICATIONS: Registered Professional Nurse. Bachelor of Science in Nursing or related health care field preferred. Previous supervisory experience of at least 2 years in a long term care facility preferred. PRI certification a plus. Knowledge of MDS and Care Plans. IV certification a plus. THE FOLLOWING DUTIES/RESPONSIBILITIES ARE ESSENTIAL FUNCTIONS OF THE JOB THAT MUST BE SATISFACTORILY MET WITH OR WITHOUT ACCOMMODATION DEPARTMENTAL: Assists with the planning, organization, development, coordination and direction of the Nursing Department in its Programs and activities in accordance with current Federal, State and Local guidelines and regulations, accepted standards of practice and as may be directed by Administration and/or Director of Nursing Directly supervises assigned staff which includes but is not limited to, participating in orientation, manage staff performance in relation to the position’s standards, and monitor time and attendance. Exercises good independent judgment and discretion in effectively managing assigned staff by, but not limited to, conducting performance appraisals, corrective disciplinary action and other supervisory interventions which may affect a change in the assigned staff’s status of employment. Makes recommendations to Department Head or designee, as to the hiring, firing, advancement, promotion or any other change in employment status. Supervises and directs the activities of all nursing personnel on their shift to assure the provision of quality care in a safe and therapeutic environment. Makes rounds at least twice per shift to each unit assure same and assess and residents, staff, or other pertinent issues. Responsible for the evaluation and monitoring of all levels of resident care through on-site observations and audits, including the evaluation of Interim Care Plans for quality, appropriateness and effectiveness. Oversee/coordinate the tasks of the Night Supervisors and other assigned staff. Assures through supervision, monitoring and auditing that all responsibilities of assigned staff’s job descriptions are fulfilled. Responsible to identify educational needs. Inservice staff in general staff meetings, specific unit meetings and individual meetings as necessary. Identify staff issues; ensure compliance to standards, policies and philosophies. Institute disciplinary measures as appropriate. Notify DNS/ADNS. Conducts regular meetings with staff. Carries out major assignments in conducting the clinical care operations of the business. Has authority to negotiate and bind the facility on significant matters. Investigates and resolves matters of significance on behalf of management. Represents the facility in handling complaints, arbitrating disputes, or resolves grievances. The RN Supervisor’s responsibilities have a significant impact on the clinical care operations of the facility. RN Supervisor has the authority to formulate, affect, interpret, and implement management policies and operating practices with regard to Nursing responsibilities. RN Supervisor responsibilities affect facility operations to a substantial degree. Participates in the development, interpretation and implementation of the nursing department’s philosophy, objectives, standards, policies and procedures. Responsible for coordination of the activities/resident care of the evening/night shift. Has the authority to initiate, coordinate and participate in all investigations evaluations of accidents/incidents such as, but not limited to: Responding and evaluating all accidents/incidents. Signing off on Accident/Incident reports. Notifies ADNS/DNS of injuries of unknown origin. Directs nursing staff in the correct completion of Accident/Incident forms. Initiates and participates in investigation of injuries of unknown origin. Ensure that the physician sees all residents who have an incident/accident. Ensures that the resident is requested to state his/her version of the accident/incident, and he/she or designated other is given a copy. Checks all Accident/Incident forms for completeness accuracy. Inservices staff as necessary to complete forms correctly. Ensures that all follow-up documentation required is completed by the licensed nurse. Ensure care plan is updated on the shift in which the accident/incident occurred. Ensures all necessary follow-up is initiated and provided to the resident. Emphasizes through on-site monitoring and direction adherence to residents’ rights in all aspects of care. Ensures that documentation on 24 hour report is accurate/ thorough and follows through on all residents listed on the 24 hour report. Monitors all residents on oxygen, tube feedings, suctioning, pressure ulcer care protocols, and behavioral problems, and any other residents’ needs. Emphasizes through direction, monitoring and auditing the importance and requirements of Infection Control in all aspects of care. Ensures isolation technique is maintained. Emphasizes universal precautions. Observes and assist in Dining Room during resident meal times and ensures that all staff are present and performing their dining room assignment. Ensures that nursing staffing patterns and assignments scheduled are maintained: Provides appropriate relief staffing when needed. Assures that resident services rendered by nursing staff are not interrupted. Supervises and monitors the assignment of staff breaks and meal time to assure continuity of care provided. Each supervisor is responsible to review the daily schedule. Participation in QA program through completion of audits and developing/implementing corrective action. Attend seminars, conferences, etc., as deemed necessary. Ensure through observation and documentation audits, that all residents with pressure ulcers have documentation following the specific pressure ulcers protocol. Ensures resident chart, forms, and other documents are prepared for the physician visit. Ensures any orders written by the physician have been noted and transcribed correctly through audits. Facilitates continuous improvement for staff via conferences, seminars and professional groups to stay current with changes in long term care. Serves as a role model in professionalism, conduct, appearance and continuous improvement. Reports daily to the DNS/ADNS/RN Manager on all pertinent issues and maintains open communications with the DNS/ADNS/ RN Manager on all issues relevant to residents and staff. Responsible for coordinating and assisting in all resident and staff emergencies; assures that emergency procedures are followed through; reports to ADNS/DNS/Administrator-On-Call where appropriate. Communicates with RN Managers and assures continuity of care to all residents as per RN Managers’ instructions and resident care plans. Communicates all issues relevant to the unit/residents to RN Manager. All other duties as directed by DNS/ADNS. Keeps inventory, order, and maintain supplies needed for evening/night shift. Performs other duties as assigned. FACILITY-WIDE: Must possess the ability to consistently come to work as assigned, including coming to work regularly and on time. Must possess the ability to adhere to the time recording policy, including adhering to meal/break policy/schedules, as assigned. Must comply with departmental dress code requirements including prominently wearing one’s ID card, and maintaining normal levels of personal hygiene and professional appearance. Must have the ability to satisfactorily meet work performance and productivity standards as they relate to the position. Must participate in and adhere to facility programs and activities such as but not limited to, employee health, safety, security and corporate compliance. Must participate in facility mandatory in-service and job training programs and activities, as assigned. Must perform all duties and all interactions in accordance with current Federal, State, Local guidelines and regulations, Facility policies and procedures, and accepted standards of practice. Must have the ability to uphold the highest standards of ethics, integrity and honesty in matters of conduct and behavior as it pertains to work performance, position and profession. Must have the ability to effectively and professionally cope with and manage interactions with patients/residents and their family members and/or visitors, as well as, co-workers, to ensure the best possible care, customer service and satisfaction. Must have the ability to maintain confidentiality in all matters concerning Horizon Care Center resident/patients as well as assigned computer/software and work product. In an emergency, may be asked to perform other functions as deemed necessary. JOB COMPETENCY: Must maintain and timely provide facility with current license/certification as required by the position. Must be able to read, write, speak and understand the English language with sufficient proficiency to meet the essential functions of the position. Must possess the ability to utilize critical thinking skills and make good independent decisions when circumstances warrant such actions. Must possess leadership and supervisory ability and the willingness to work harmoniously with professional and non-professional personnel. Must function independently, demonstrate flexibility and have the ability to handle multiple tasks simultaneously. Must be willing to seek out new methods and principles and be willing to incorporate them into existing Nursing Department practices. Must demonstrate ability to maintain satisfactory competency levels and professional standards of practice. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to assure that the essential functions of this position can be fully met. Must have the ability to operate a computer or use prosthetics or devices that will enable such use. Must be physically able to operate Horizon Care Center specific equipment in relation to the position or use prosthetics or devices that will enable such use. SETTING: Must be able to perform duties throughout Horizon Care Center. Must be able to sit, stand, walk, climb, stretch, and bend with sufficient ability to meet the essential functions of the position. Must be able to stand, lift, push and pull at least 50 lbs Must be in good general health and demonstrate emotional stability with sufficient proficiency to meet the essential functions of the position. May be subject to frequent interruptions May be subject to hostile and emotionally upset residents, family members, etc. Must be able to work beyond normal working hours, on weekends, and in other positions temporarily, when necessary. Is subject to stay or call back during an emergency (such as but not limited to severe weather, utilities failure, evacuation, disasters etc)

Job Description POSITION SUMMARY: - Assists with the planning, organization, development, coordination and direction of the Nursing Department in its Programs and activities in accordance with current Federal, State and Local guidelines and regulations, accepted standards of practice and as may be directed by Administration and/or Director of Nursing REPORTS TO: RN Manager Director of Nursing JOB FUNCTIONS: A job description cannot fully identify all examples of work performed by an employee and should be used as a guideline in understanding the nature of the position. The omission of specific statements of duties does not exclude them from the essential functions of the position if work is similar, related, or is a logical assignment to the position. QUALIFICATIONS: Registered Professional Nurse. Bachelor of Science in Nursing or related health care field preferred. Previous supervisory experience of at least 2 years in a long term care facility preferred. PRI certification a plus. Knowledge of MDS and Care Plans. IV certification a plus. THE FOLLOWING DUTIES/RESPONSIBILITIES ARE ESSENTIAL FUNCTIONS OF THE JOB THAT MUST BE SATISFACTORILY MET WITH OR WITHOUT ACCOMMODATION DEPARTMENTAL: Assists with the planning, organization, development, coordination and direction of the Nursing Department in its Programs and activities in accordance with current Federal, State and Local guidelines and regulations, accepted standards of practice and as may be directed by Administration and/or Director of Nursing Directly supervises assigned staff which includes but is not limited to, participating in orientation, manage staff performance in relation to the position’s standards, and monitor time and attendance. Exercises good independent judgment and discretion in effectively managing assigned staff by, but not limited to, conducting performance appraisals, corrective disciplinary action and other supervisory interventions which may affect a change in the assigned staff’s status of employment. Makes recommendations to Department Head or designee, as to the hiring, firing, advancement, promotion or any other change in employment status. Supervises and directs the activities of all nursing personnel on their shift to assure the provision of quality care in a safe and therapeutic environment. Makes rounds at least twice per shift to each unit assure same and assess and residents, staff, or other pertinent issues. Responsible for the evaluation and monitoring of all levels of resident care through on-site observations and audits, including the evaluation of Interim Care Plans for quality, appropriateness and effectiveness. Oversee/coordinate the tasks of the Night Supervisors and other assigned staff. Assures through supervision, monitoring and auditing that all responsibilities of assigned staff’s job descriptions are fulfilled. Responsible to identify educational needs. Inservice staff in general staff meetings, specific unit meetings and individual meetings as necessary. Identify staff issues; ensure compliance to standards, policies and philosophies. Institute disciplinary measures as appropriate. Notify DNS/ADNS. Conducts regular meetings with staff. Carries out major assignments in conducting the clinical care operations of the business. Has authority to negotiate and bind the facility on significant matters. Investigates and resolves matters of significance on behalf of management. Represents the facility in handling complaints, arbitrating disputes, or resolves grievances. The RN Supervisor’s responsibilities have a significant impact on the clinical care operations of the facility. RN Supervisor has the authority to formulate, affect, interpret, and implement management policies and operating practices with regard to Nursing responsibilities. RN Supervisor responsibilities affect facility operations to a substantial degree. Participates in the development, interpretation and implementation of the nursing department’s philosophy, objectives, standards, policies and procedures. Responsible for coordination of the activities/resident care of the evening/night shift. Has the authority to initiate, coordinate and participate in all investigations evaluations of accidents/incidents such as, but not limited to: Responding and evaluating all accidents/incidents. Signing off on Accident/Incident reports. Notifies ADNS/DNS of injuries of unknown origin. Directs nursing staff in the correct completion of Accident/Incident forms. Initiates and participates in investigation of injuries of unknown origin. Ensure that the physician sees all residents who have an incident/accident. Ensures that the resident is requested to state his/her version of the accident/incident, and he/she or designated other is given a copy. Checks all Accident/Incident forms for completeness accuracy. Inservices staff as necessary to complete forms correctly. Ensures that all follow-up documentation required is completed by the licensed nurse. Ensure care plan is updated on the shift in which the accident/incident occurred. Ensures all necessary follow-up is initiated and provided to the resident. Emphasizes through on-site monitoring and direction adherence to residents’ rights in all aspects of care. Ensures that documentation on 24 hour report is accurate/ thorough and follows through on all residents listed on the 24 hour report. Monitors all residents on oxygen, tube feedings, suctioning, pressure ulcer care protocols, and behavioral problems, and any other residents’ needs. Emphasizes through direction, monitoring and auditing the importance and requirements of Infection Control in all aspects of care. Ensures isolation technique is maintained. Emphasizes universal precautions. Observes and assist in Dining Room during resident meal times and ensures that all staff are present and performing their dining room assignment. Ensures that nursing staffing patterns and assignments scheduled are maintained: Provides appropriate relief staffing when needed. Assures that resident services rendered by nursing staff are not interrupted. Supervises and monitors the assignment of staff breaks and meal time to assure continuity of care provided. Each supervisor is responsible to review the daily schedule. Participation in QA program through completion of audits and developing/implementing corrective action. Attend seminars, conferences, etc., as deemed necessary. Ensure through observation and documentation audits, that all residents with pressure ulcers have documentation following the specific pressure ulcers protocol. Ensures resident chart, forms, and other documents are prepared for the physician visit. Ensures any orders written by the physician have been noted and transcribed correctly through audits. Facilitates continuous improvement for staff via conferences, seminars and professional groups to stay current with changes in long term care. Serves as a role model in professionalism, conduct, appearance and continuous improvement. Reports daily to the DNS/ADNS/RN Manager on all pertinent issues and maintains open communications with the DNS/ADNS/ RN Manager on all issues relevant to residents and staff. Responsible for coordinating and assisting in all resident and staff emergencies; assures that emergency procedures are followed through; reports to ADNS/DNS/Administrator-On-Call where appropriate. Communicates with RN Managers and assures continuity of care to all residents as per RN Managers’ instructions and resident care plans. Communicates all issues relevant to the unit/residents to RN Manager. All other duties as directed by DNS/ADNS. Keeps inventory, order, and maintain supplies needed for evening/night shift. Performs other duties as assigned. FACILITY-WIDE: Must possess the ability to consistently come to work as assigned, including coming to work regularly and on time. Must possess the ability to adhere to the time recording policy, including adhering to meal/break policy/schedules, as assigned. Must comply with departmental dress code requirements including prominently wearing one’s ID card, and maintaining normal levels of personal hygiene and professional appearance. Must have the ability to satisfactorily meet work performance and productivity standards as they relate to the position. Must participate in and adhere to facility programs and activities such as but not limited to, employee health, safety, security and corporate compliance. Must participate in facility mandatory in-service and job training programs and activities, as assigned. Must perform all duties and all interactions in accordance with current Federal, State, Local guidelines and regulations, Facility policies and procedures, and accepted standards of practice. Must have the ability to uphold the highest standards of ethics, integrity and honesty in matters of conduct and behavior as it pertains to work performance, position and profession. Must have the ability to effectively and professionally cope with and manage interactions with patients/residents and their family members and/or visitors, as well as, co-workers, to ensure the best possible care, customer service and satisfaction. Must have the ability to maintain confidentiality in all matters concerning Horizon Care Center resident/patients as well as assigned computer/software and work product. In an emergency, may be asked to perform other functions as deemed necessary. JOB COMPETENCY: Must maintain and timely provide facility with current license/certification as required by the position. Must be able to read, write, speak and understand the English language with sufficient proficiency to meet the essential functions of the position. Must possess the ability to utilize critical thinking skills and make good independent decisions when circumstances warrant such actions. Must possess leadership and supervisory ability and the willingness to work harmoniously with professional and non-professional personnel. Must function independently, demonstrate flexibility and have the ability to handle multiple tasks simultaneously. Must be willing to seek out new methods and principles and be willing to incorporate them into existing Nursing Department practices. Must demonstrate ability to maintain satisfactory competency levels and professional standards of practice. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to assure that the essential functions of this position can be fully met. Must have the ability to operate a computer or use prosthetics or devices that will enable such use. Must be physically able to operate Horizon Care Center specific equipment in relation to the position or use prosthetics or devices that will enable such use. SETTING: Must be able to perform duties throughout Horizon Care Center. Must be able to sit, stand, walk, climb, stretch, and bend with sufficient ability to meet the essential functions of the position. Must be able to stand, lift, push and pull at least 50 lbs Must be in good general health and demonstrate emotional stability with sufficient proficiency to meet the essential functions of the position. May be subject to frequent interruptions May be subject to hostile and emotionally upset residents, family members, etc. Must be able to work beyond normal working hours, on weekends, and in other positions temporarily, when necessary. Is subject to stay or call back during an emergency (such as but not limited to severe weather, utilities failure, evacuation, disasters etc)

Job DescriptionBenefits: • 401(k), • Free uniforms, • Paid time off Seeking an experienced and compassionate Director of Social Services to lead the delivery of comprehensive case management and supportive services within a Department of Homeless Services (DHS) shelter. The Director of Social Services is responsible for overseeing all social service operations, ensuring compliance with DHS contractual requirements, supervising multidisciplinary staff, and helping residents achieve permanent housing and self-sufficiency. The ideal candidate is a strong leader with extensive experience in homeless services, case management, housing placement, and program compliance within New York City's shelter system. Essential Duties and Responsibilities Leadership & Program Management • Direct and supervise all social service operations within the shelter., • Provide leadership, coaching, and supervision to Case Managers, Housing Specialists, Employment Specialists, Recreational Coordinators, and other program staff., • Conduct weekly individual supervision and multidisciplinary team meetings., • Develop staff schedules and ensure appropriate coverage., • Monitor staff performance and complete annual evaluations., • Recruit, hire, train, and mentor social services personnel.Client Services, • Ensure every resident receives comprehensive assessments and individualized service plans., • Oversee crisis intervention, conflict resolution, and client advocacy., • Monitor progress toward housing stability and self-sufficiency goals., • Ensure residents receive referrals to:, • Mental Health Services, • Substance Abuse Treatment, • Medical Care, • Employment Services, • Educational Programs, • Public Benefits, • Community Resources, • Coordinate multidisciplinary case conferences.Housing & Case Management, • Ensure timely completion of housing applications., • Monitor housing placement activities., • Oversee permanent housing placements including:, • CityFHEPS, • Section 8, • NYCHA, • Supportive Housing, • Affordable Housing, • HASA (when applicable), • Monitor housing placement metrics and outcomes.Compliance & Quality Assurance, • Ensure compliance with:, • NYC Department of Homeless Services (DHS), • NYS Office of Temporary and Disability Assistance (OTDA), • Agency policies and procedures, • Confidentiality and HIPAA regulations, • Conduct regular case record audits., • Review documentation for accuracy and timeliness., • Ensure all client files meet DHS standards., • Prepare for internal and external audits and monitoring visits. DHS shelters operated by nonprofit providers must comply with DHS contractual requirements and applicable OTDA shelter regulations.Data Management, • Monitor CARES and other DHS reporting systems., • Review daily census reports., • Ensure accurate documentation., • Track performance indicators including:, • Housing placements, • Case note completion, • Service plan compliance, • Employment outcomes, • Client engagementIncident Management, • Respond to client emergencies., • Assist with serious incident investigations., • Ensure timely completion of incident reports., • Coordinate with Operations and Security departments., • Participate in the shelter's on-call leadership rotation.Community Partnerships, • Build relationships with:, • DHS, • HRA, • Community organizations, • Mental health providers, • Employment providers, • Healthcare organizations, • Housing providers, • Attend DHS meetings and community partner meetings.Minimum QualificationsEducation, • Master's Degree in:, • Social Work (MSW preferred), • Human Services, • Psychology, • Counseling, • Sociology, • Public Administration, • Related Human Services fieldExperience, • Minimum 5 years of progressively responsible social services experience., • Minimum 3 years in a supervisory or management role., • Experience in:, • DHS shelters, • Homeless services, • Housing programs, • Case management, • Crisis intervention, • Program administrationPreferred, • LMSW or LCSW (preferred but not required), • DHS-funded shelter experience, • CARES experience, • Housing placement experience, • OTDA and DHS compliance knowledgeKnowledge, Skills & Abilities, • Strong leadership and supervisory skills, • Excellent crisis intervention abilities, • Knowledge of NYC shelter system, • Knowledge of DHS policies and procedures, • Understanding of trauma-informed care, • Strong conflict resolution skills, • Excellent organizational and time management skills, • Strong written and verbal communication skills, • Ability to manage multiple priorities, • Strong documentation and quality assurance skills, • Ability to work in a fast-paced environment, • High level of professionalism and confidentialityComputer SkillsExperience with:, • Microsoft Office Suite, • CARES, • HMIS (preferred), • Electronic Case Management Systems, • Outlook, • Excel, • TeamsPhysical Requirements, • Ability to walk throughout the shelter., • Ability to respond to emergencies., • Ability to occasionally lift up to 25 pounds., • Ability to work evenings, weekends, or holidays as required.Salary$85,000 $105,000 annually, based on education, licensure, and experience.

Job Description Shift Supervisor The Shift Supervisor is responsible for ensuring that the shelter is appropriately staffed so that all residents, staff, and visitors are safe and secure during the assigned shift. The Shift Supervisor is also responsible for ensuring that the residents observe house rules and follow safety and security procedures. Responsibilities · Assist in the initial intake process in partnership with the Residential Aides. · Assist clients with becoming familiar with the shelter and identifying clients with immediate service needs. · Conduct patrols of the building's interior/exterior and perimeter and reports observations to Security Manager. · Coordinate and conduct fire drills and emergency evacuations. Conduct roll call and roll call training as scheduled. · Gather information requested for confidential investigations involving Residential Aides and Security Guards. · Supervise, coach, and train Residential Aides and Security Guards. · Complete performance evaluations for Residential Aides and Security Guards. · Manage crises, inform the appropriate staff of actions, and provide follow-up. · Routinely investigate all H.O.G.A.R.'s incidents, prepare incident reports, and provide appropriate information to the Program Director. · Continuously observe all residents and develop the ability to recognize signs of substance abuse, child abuse, and criminal activity, and immediately advise the appropriate staff. · Acquire an understanding of building features and potential problems. · Review the daily logbook, school attendance, and visitor and resident sign-in logs. · Patrol the shelter and maintain standing posts as needed. · Conduct vertical patrols and report findings to the Security Manager. · Visit multiple units and report incidents to the Security Manager and the Program Director. · Attending program and agency staff meetings, house meetings, case conferences, and training sessions. · Perform computerized client intakes and other reports on the D.H.S. database. · Perform other related duties as assigned. Essential Functions · Must be able to observe CCTV cameras visually. · Must be able to ascend/descend stairs in an 8-story building. · Must be able to stand and sit for long periods. · Must be able to lift and use a fire extinguisher. Qualifications · Commitment to H.O.G.A.R.'s mission, vision, and values. · A high school diploma or G.E.D. requires some post-high school education or training, which is a plus. · Two to three (2-3) years of experience in social services or a residential setting. · One to two (1-2) years of supervisory experience. · Valid N.Y.S. Security Guard License. · Valid N.Y.S. Fire Safety License / F80 or F58. · Maintain an updated certification in First Aid/C.P.R. · Must be able to make clear decisions and handle situations reasonably. · Must meet New York State Mandated Reporter training. · Must interact effectively with the Win staff and client population. · Must be able to work well under pressure and during stressful situations. · Must be familiar with CCTV systems. · Must be able to work effectively in a team environment. · Must be willing and able to remain at post beyond regularly scheduled hours for appropriate relief, if necessary. · Must work nights, weekends, and holidays as planned. · Must communicate effectively in English (verbally and in writing). · Bilingual - English/Spanish a plus. Required Time on Project · 3 FTE Shift Supervisor · 35 hours weekly (including Saturdays, Sundays, and Holidays) · On call 24/07

Job Description Title of Position:Security Shift Supervisor FLSA Status:Non-Exempt Department: Security Reports to:Security Manager Salary: 26.27 per hour Positions reporting to this position: Residential Aides, Security Guards Purpose of the Position The Security Shift Supervisor is responsible for ensuring that the shelter is appropriately staffed so that all residents, staff, and visitors are safe and secure during the assigned shift. The Security Shift Supervisor is also responsible for ensuring that the residents observe house rules and are following safety and security procedures. Responsibilities: • Assist in the initial intake process in partnership with the Residential Aides., • Assist clients with becoming familiar with the shelter and assist in the identification of clients who have immediate needs for services., • Conduct patrols of interior/exterior and perimeter of building and reports observations to Security Manager., • Coordinate and conduct fire drills and emergency evacuations. Conduct roll call and roll call training as scheduled., • Gather information requested for confidential investigations involving Residential Aides and Security Guards., • Supervise, coach, and train Residential Aides and Security Guards., • Complete performance evaluations for Residential Aides and Security Guards., • Manage crisis situations and inform the appropriate staff of actions taken and provide follow up., • Routinely investigate all Win incidents, prepare incident reports, and provide appropriate information to the Security Manager and the Program Director., • Continuously observe all residents and develop the ability to recognize signs of substance abuse, child abuse, criminal activity, and immediately advise the appropriate staff., • Acquire understanding of building features and potential problems., • Review the daily log book, school attendance, visitor, and resident sign-in logs., • Patrol the shelter and maintain standing posts as needed., • Conduct vertical patrols and report findings to the Security Manager., • Visit multiple units and report any and all incidents to the Security Manager and the Program Director., • Attend program and agency staff meetings, house meetings, case conferences, and training sessions., • Perform computerized client intakes and other reports on the DHS data base., • Perform other related duties as assigned. Essential Functions: • Must be able to visually observe CCTV camera., • Must be able to ascend/descend stairs in an 8-story building., • Must be able to stand and sit for long periods of time., • Must be able to lift and use a fire extinguisher. Qualifications: • Commitment to Win’s mission, vision, and values., • High school diploma or GED required; some post high school education or training a plus., • Two to three (2-3) years of experience in social services or a residential setting., • One to two (1-2) years of supervisory experience., • Valid NYS Security Guard License., • Valid NYS Fire Safety License / F80 or F58., • Maintain an updated certification in First Aid/CPR., • Must be able to make clear decisions and handle situations fairly., • Must be able to interact effectively with the Win staff and client population., • Must be able to work well under pressure and during stressful situations., • Must be familiar with CCTV systems., • Must be able to work effectively in a team environment., • Must be willing and able to remain at post beyond regularly scheduled hours for appropriate relief, if necessary., • Must be able to work nights, weekends and holidays as scheduled., • Must be able to communicate effectively in English (verbally and in writing)., • Bilingual - English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients., • Facilitating Change: Inspire and motivate others to achieve outstanding client outcomes. Assist in overcoming resistance to change., • Managing Performance: Participate actively in team meetings and communicate client needs. Monitor performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards. Use positive reinforcement to convey confidence in employees., • Applying and Developing Expertise: Understand and uphold all policies and procedures described in Win Employee Handbook. Use MI and TIC practices consistently and effectively. Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the clients’ needs., • Communicating and Collaborating: Value the full spectrum of diversity and inclusion for clients and staff. Communicate effectively verbally and in writing. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.