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Job DescriptionDirector of Teen Outreach Location: Forest Hills, Queens, NY Status: Full-Time Compensation: $58,000 - $65,000 About Queens Community House (QCH) Queens Community House (QCH) is a bold, multi-service settlement house at the heart of Queens. With 30+ program sites, we serve one of the most diverse counties in the nation, delivering life-changing services that empower people of all ages—from toddlers to older adults—to thrive. We’re the modern evolution of the traditional settlement house: rooted in equity and inclusion, powered by innovation. Our mission is to build strong, connected communities through responsive leadership, proven best practices, and community-driven solutions. When you join QCH, you join a passion-led, mission-driven team dedicated to social and economic justice. Whether you’re helping youth plan for their futures, connecting families to critical resources, or supporting older adults to age with dignity, your work creates a lasting impact. About the Role The Director of Teen Outreach will lead and oversee programs that support the social, emotional, and educational development of teenagers in the Queens community. This leader will create a safe, inclusive environment where teens can access mentorship, resources, and opportunities to build resilience, leadership skills, and strong community connections. The Director will: * Collaborate with schools, families, and community partners * Design and deliver innovative outreach strategies * Lead a talented team to provide impactful, youth-centered programming * Ensure quality, sustainability, and growth of all outreach initiatives Key Responsibilities * Design, implement, and evaluate teen outreach programs that reflect community needs and QCH’s mission. * Supervise, mentor, and support program staff and volunteers to ensure excellent service delivery. * Build and maintain partnerships with schools, community organizations, and families to expand program impact. * Manage program budgets, reporting, and funding proposals to ensure financial sustainability and compliance. * Advocate for teens and promote program participation through outreach and awareness campaigns. Minimum Qualifications * Bachelor’s degree in Social Work, Education, Psychology, or a related field. * 5+ years of youth program management or community-based service experience. * Demonstrated leadership experience, including staff supervision and program oversight. * Strong knowledge of adolescent development and youth issues in diverse communities. * Excellent written and verbal communication skills. Preferred Qualifications * Master’s degree in Social Work, Public Administration, Counseling, or related field. * Experience working with diverse teen populations in urban or community settings. * Professional certifications in youth development or related fields. Skills & Attributes * Exceptional leadership, coaching, and team management skills. * Strong communication and relationship-building abilities with teens, families, partners, and funders. * Analytical skills to measure program success and make data-driven improvements. * Financial management skills, including budget oversight and grant writing. * Cultural competency, adaptability, and a deep commitment to equity and inclusion. Benefits & Perks Queens Community House offers a comprehensive benefits package to full-time employees, including: * Generous Paid Time Off * Medical, Dental, and Vision Insurance * Flexible Spending Accounts (FSA) for health and dependent care * 403(b) Retirement Plan with employer contribution and matching * Commuter Benefits and Employee Assistance Program (EAP) * Professional Development Opportunities * Supplemented Paid Family Leave to ensure full pay during approved leave * A diverse, inclusive, and mission-driven workplace culture How to Apply Interested candidates should submit an application via the QCH Careers page: ???? ✨ Queens Community House is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace for all. Candidates of all backgrounds and experiences are strongly encouraged to apply.

Job Description Summary Job Description Prepares food for residents. Helps devise new methods of cooking and new menu items. Basic Computational Skills, Organizational Skills, Verbal Communication, Kitchen Equipment Knowledge, Knowledge of International Cuisines, Creativity, Interpersonal Skills, Some Culinary Arts Training (preferred not required). Maintains a sanitary kitchen and pantry according to DOH/ACS regulations. While the Cook is primarily responsible for meals, the position may, as needed, present as YDC in engaging with resident youth. About St. John’s Founded in 1826 as a home for orphaned children, St. John’s has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21. Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island. St. John’s is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities. Principal Responsibilities • Demonstrates fidelity to the agency's service values and organizational imperatives., • Establishes and monitors procedures for food inventory, food supplies inventory, etc. Keep records and accounts of all food and food equipment purchases., • Adheres to the established food services, control instructions and city mandates regarding the preparation and storing of food both internal and externally (DOH/ACS/OCFS requirements), • Prepares nutritionally balanced meals for residents/staff, and provides quality and timely prepared foods while following sanitation guidelines and safety procedures., • Ensures that an alternate meal is available for each meal plan and that it is plainly stated on the menu., • Maintains a log of resident youth allergies/ special needs;, • Makes adjustments to food items to accommodate residents’ w/allergies or specific diet concerns. Unit Director will provide guidance., • Able to efficiently and effectively operate various kitchen appliances such as a blender, grill, mixer, oven,, • Ensures and maintains clean food preparation areas as determined by law and agency policy., • Anticipates food consumption and department needs based on census and plans/prepares accordingly., • Devises creative food menus/recipes while keeping within the budget guidelines., • Meets with residents quarterly, at a minimum, for feedback, suggestions and recommendations for the menu and future meal ideas., • Maintains the kitchen/pantry area according to Department of Health/ACS/ agency guidelines., • Acquires and maintain a current food handlers license., • Attends any/ all recommended/ required training., • Additionally, beyond the aforementioned statements, perform any and all tasks as assigned by program leadership. Required Qualifications and Experience • Minimum High School Diploma w/ a minimum of 2 years’ experience in food prep/cooking, • Some knowledge of culinary arts., • Strong communication skills with the ability to prioritize tasks., • Creative in food preparation/menu options, • Independent worker with the ability to multi-task, • Responsible Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement St. John’s Residence for Boys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.

Job DescriptionSalary: $50,000 SUMMARY: The Southern Queens Parks Association is looking for a dynamic individual to join the team as a fulltime assistant program director for SQPA's Beacon program located at site J.H.S. 008 (Richard S. Grossley). Our programs are structured like clubs and offers enrichment in youth academics, sports, performing arts, community service projects and peer mediation conflict resolution. This position requires the demonstration of a high degree of interpersonal skills, proven resourcefulness, and motivation in developing a full services program.. The assistant program director assists with all work-related activities including supervision of program staff and participants, training, development, and implementation of the goals of the program contracts, as written. PRIMARY ROLE & RESPONSIBILITIES Assist in ensuring that all participants are following agency and program policies. Assist with supervising and providing leadership for classroom staff; assist with the scheduling and direction of all activities. Assist with ensuring that program participants are engaged in daily activities and all other duties required to guarantee the safety and security of all participants; making certain that there is proper staff to student coverage. Ensures that all attendance sheets are collected at the end of each program day, and numbers are forwarded to the administrator. Communicate program challenges and success with the Afterschool director. Assist in coordinating staff meetings, training and development. Participation in the identification, recruitment, and retention of participants. Attend all staff meetings, workshops and trainings, included but not limited to SQPA and DYCD/ExpandED planning meetings. Assist in providing training to staff members as required for the program and continued organizational growth; Ability to identify and secure additional resources as required for program growth. In collaboration with the educational specialist and program site director, assist in researching, developing, and modifying lesson plans based on organizational and/or program themes or initiatives. Assist in collecting and managing data as part of overall strategy for program management and development; Develop relevant resources that would improve and enhance programs and services. Assist SQPA administration in research/grant writing efforts relating to areas of program development. Perform projects assigned at the discretion of the Program Site Director. Minimum Education: Associate's degree or equivalent Preferred Education: Bachelor's degree from four-year college or equivalent Experience: 2 Years WHO WE ARE Established in 1976, Southern Queens Park Associations mission is to coordinate and provide comprehensive programs for children, youth, adults, families, and seniors residing in Southern Queens.SQPA finds innovative ways to combine its stewardship of the 54-acre Southern Queens-Roy Wilkins Park with its mission to enhance the quality of life of residents in Southern Queens. SQPA has strategically located service sites throughout Southern Queens and was constituted to actively combat the social issues that challenge or impact the quality of life in the geographic area in and around Jamaica, Queens. SQPA is not a part of the New York City Department of Parks & Recreation but is an anchor institution that serves as an intermediary, facilitator, organizer, advocate, provider, and sanctuary. COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION SQPA welcomes applications from all, and strongly encourages women, people of color, people with disabilities, immigrants, refugees & LGBTQ people to apply for this position. We are committed to maximizing the diversity of our organization and recruiting a team that reflects the diversity of our community. HOW TO APPLY Due to a technical issue out of our control, some external job sourcing sites do not fully integrate with our HR Information system. It is best to complete the application at the following link: . You might have to copy-paste the link. Otherwise, apply here and we will inform on next steps. **This Position Description is not designed to cover or contain a total listing of all activities, duties or responsibilities that may be required and n may be modified at any time as necessary with or without notice.

Job DescriptionSalary: $81,600 - $96,200 Since 1968, BUILD UP JUSTICE NYC (BUJNYC) has provided free legal services for low-income residents of New York City, pursuing neighborhood-based mission of justice, empowerment, and community development. For over half a century, we have utilized an array of legal and advocacy strategiescommunity organizing, affirmative civil rights litigation, and eviction defense to defend the rights of individuals and families. Collaboration with the city, state, and federal officials to enforce housing laws and develop legislative solutions is also an integral part of our strategy. BUJNYC has three core programsPreserving Affordable Housing (PAH) Program, Consumer & Economic Advocacy (CEA) Program, and Community & Economic Development (CED) Programeach of which has unique initiatives and plays a vital community role to ensure basic needs are met and fundamental rights affirmed. BUJNYC seeks Staff Attorney for its Queens-based Preserving Affordable Housing program with at least 2 years landlord litigation experience to include non-payment, holdover, HP, 7A, and harassment proceedings in Housing Court as well as Supreme Court. The work will include frequent motion practice, discovery, depositions, communication with clients, negotiations with opposing counsel and advocacy with outside agencies on behalf of clients. To be successful in this role, you must have Admission to the bar of the State of New York. You should have a passion for social justice and helping and representing clients in low-income tenant groups, community organizations, and coalitions. As a valued team member, you will have a client-based focus and a commitment to diversity, equity, and inclusion. The most important competencies for the role are: • Experience working with clients in the nonprofit sector, low-income tenant groups, community organizations and/or coalitions;, • Demonstrated ability to interact effectively with client/tenants of different races, ethnicities, ages, and sexual orientations in a multicultural environment;, • An understanding of the Citys housing market and/or experience in housing law practice;, • Ability to work independently with strong motivation, to manage a high caseload, to meet deadlines, and to be flexible;, • Have excellent legal writing, litigation and advocacy skills;, • Computer proficiency sufficient to independently review and generate materials relevant to the position;, • Maintain up-to-date client information in BUJNYCs case management system to ensure accurate data collection and statistical tracking,, • Collaborate as needed with program managers and development team to write narrative reports for grant and contracts;, • Attend meetings, and perform administrative tasks related to the work, such as timekeeping and case notes;, • Demonstrated ability to publish articles effectively advocating on behalf of clients and BUJNYC;, • Language proficiency relevant to our clients, especially Spanish; and, • Willingness, desire, and ability to attend evening meetings. How to apply: If you are interested in this position, you must submit your resume and a cover letter telling us why your experiences would make you a good fit for this role. This is a hybrid in-office/remote position based in Jamaica, Queens, NY. Compensation & Benefits Annual salary $81,600 - $96,200 dependent on years of experience.Benefits highlights - 27 days vacation; employer paid health, dental and vision insurance; employer contribution to 401(k); and paid parental leave. BUILD UP JUSTICE NYC is a diverse team that is committed to recruiting, supporting, retaining, and promoting a talented staff with diverse backgrounds and experiences that share the organization's commitment to racial, economic and social justice. At BUJNYC, diversity encompasses a variety of characteristics, lifestyles, and perspectives, including race, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, education, disability, socio-economic status, and family status. We firmly believe that a diverse, equitable and inclusive environment is essential to both the quality of our client services and the personal satisfaction of our staff. We encourage applicants of diverse backgrounds to apply, including women, people of color, immigrants, people with disabilities, LGBTQ people, people from low-income backgrounds, and with lived experiences in the communities we serve.All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Job DescriptionDescription:Supervising Senior Attorney, Public Benefits CENTRAL ISLIP OR HEMPSTEAD, LONG ISLAND, OR YONKERS, NEW YORK Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Public Benefits Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Senior Attorney for our Public Benefits practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Senior Attorney for our Public Benefits practice group. This position will play a leadership role in ongoing impact litigation that improves the lives of low-income New Yorkers. The focus of this attorney will be on improving access to benefits with a particular emphasis on the rights of the homeless and persons with disabilities. The Supervising Senior Attorney would be responsible for the above responsibilities and supervising a practice group member. Salary The referenced pay range/scale represents the estimated minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by considering factors, including but not limited to education, experience, qualifications, individual expertise, market data, and internal equity considerations. Supervising Senior Attorney, 7-8 years of experience, $110,700-$117,000 (Downstate NY – includes a $6,000 geographic differential) Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Comprehensive health insurance plan. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% non-elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Loan Repayment Assistance Program for qualifying employees. · Bilingual salary enhancement for qualifying employees. · Generous Bereavement Leave. · Employee Wellness Activities. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities • Travel to and work in the Hempstead or Central Islip, Long Island, or Yonkers, New York office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. • Lead or serve in a leadership role as part of a litigation team in impact litigation and class actions in both state and federal court, incorporating the Americans with Disabilities Act, the Civil Rights Act, and the Fair Labor Standards Act, where appropriate., • Represent clients at all stages of litigation, including providing advice and counsel and direct representation in federal court, state court, and administrative proceedings., • Conduct significant legal research and writing, including drafting complex briefs for impact litigation and appellate work., • Supervise practice group members, whether attorney or paralegal, including one whose job includes representing clients at administrative fair hearings before the Office ot Temporary and Disability Assistance., • Engage in policy, administrative, and legislative advocacy, including advocacy with state and local social services agencies., • Participate in coalitions, including serving in leadership roles where appropriate., • Provide technical assistance and training to our legal services and community partners through participation in and presentation at continuing legal education events, and assisting with the development of resources., • Maintain a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Monitor and respond to questions posed in the public benefits listserv., • Advocate for changes in law and policy through report-writing and testimony as needed., • Frequent traveling is required., • Must demonstrate a high level of comfort and commitment to working with people from marginalized communities., • Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management., • Develop and maintain competency in working with databases, Microsoft 365 applications, and other legal technology., • Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization., • Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) • Juris Doctorate Degree from an accredited US law school or international equivalent., • Admission to the New York State Bar and in good standing as a member of the NYS bar., • Minimum of 7 to 8 years of litigation experience in state and federal court, ideally related to public benefit access., • Supervisory experience is required., • Must have a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Excellent legal research and writing skills with experience in drafting complex briefs, pleadings, and motions., • Excellent written and verbal communication skills., • Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary., • Strong leadership skills., • Access to reliable transportation., • Experience in and commitment to working with marginalized communities., • The ability to provide legal advice to clients who do not speak English via an interpreter., • Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications., • Must demonstrate strong analytical skills., • Ability to shift priorities while working in a fast-paced environment with multiple competing objectives., • Effective decision-making skills that balance overall organizational and leadership objectives with employee needs., • Effective interpersonal skills and the ability to cultivate partnerships., • Experience in working with diverse clientele, including those who have experienced poverty., • Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. Preferred Qualifications • Bilingual (English/Spanish) communication skills. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page at . Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job DescriptionSummary Job Description Provides direct casework services to children and their families as a member of an Independent Living team. Performs all activities and administrative tasks associated with handling a caseload in keeping with all ACS and OCFS regulations. Chairs Treatment Team Meeting. Field work that sometime requires you to drive residents/ family members in your vehicle. Some evening hours are required for parent conferences and home visits. About St. John’s Founded in 1826 as a home for orphaned children, St. John’s has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21. Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island. St. John’s is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities. Principal Responsibilities • Demonstrates fidelity to the agency’s service values and organizational imperatives., • Attend family/criminal court hearings on behalf of resident youth., • Attends monthly unit meetings with Director, caseworker and case aide of our other NSP program. Unit meetings provide a forum to discuss challenging cases, exchange treatment ideas and be updated by Director about new agency, ACS and OCFS policies., • Facilitates family team conferences to discuss progress and planning toward reunification/ independence., • Makes home visits at least once a month to discuss challenges, progress with parent/child visits and securement of community resources., • Provides direct casework services to families. Develops action plans with the assistance of the RTC/NSP/ NSD team., • Chairs Apartment Business Meeting (ABM) for RTC program resident youth., • Strongly advocates for residents/ families in securing community resources; trouble shoots in tenant/landlord conflicts, school placements, etc., • Timely compliance with all applicable social service-related regs/mandated paperwork and record keeping (OCFS, ACS, courts, etc.)., • Meets with youth at least twice a month to develop a trusting relationship, discuss progress of parent/child visits, school progress and adjustment to RTC/NSP/NSD program., • Attends, engages and advocates for youth at school conferences and IEP’s. Arranges transportation for parents to attend., • Writes psycho-socials and treatment reports based on collaboration with fellow team members. Develops a safety plan for youth., • Provides one-on-one counseling and trauma-informed casework, as needed, practice with individual youth., • Meets biweekly with supervisor and case aide to discuss treatment plans, progress, challenges and ideas., • Facilitates permanent connections for youth/assures family engagement whenever possible., • Explores clinical, educational, vocational and legal services, • Attends, engages and advocates for youth at school conferences and IEP’s. Arranges transportation for parents to attend., • Attends training sessions and transitional conferences at ACS and detention centers, • Develop effective working relations and cooperate with administrative team throughout the entire case management process., • Performs other duties as assigned. Required Qualifications and Experience • Minimum of a Bachelor's degree required in Social Work or related field with one year experience in child welfare, • Clean NYS driver’s license and access to own personal car Preferred Qualifications • Master's degree preferred Travel Requirements This position offers a hybrid and in field schedule and requires significant travel throughout the five boroughs. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement St. John’s Residence for Boys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.

Job DescriptionDescription: Human First, Inc. is a 501(c)(3) not-for-profit organization serving the developmentally disabled communities of New York City. Founded in 2001, our multicultural agency is committed to creating positive relationships and safe environments across New York communities. Our Mission is to provide enhanced opportunities for individuals with special needs to reach their personal goals. Through the development of effective support systems for previously underserved populations, Human First impacts the lives of more than 1,400 families across New York City. Our culturally trained, multilingual staff deliver a range of person-centered services, including Community Habilitation, Day Habilitation and Residential Services. Known for serving individuals who are emotionally challenged and medically frail, Human First has been recognized by the city and state for our outstanding contributions to high quality care. Human First, Inc. is a subsidiary of ADAPT Community Network. SUMMARY Under the general direction of the program director or designee, the Residence Program Specialist is responsible for supporting the care, development, and independence of individuals living in a Human First residential facility. This role fosters dignity, respect, and learning while helping to create a safe, supportive, and homelike environment. The Residence Program Specialist provides direct support, skill-building, and advocacy to ensure that the people we support achieve their personal goals and enjoy the highest quality of life possible. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Residence Program Specialist will include, but are not limited to the following: • Provides care and supports the people we support in achieving greater independence and personal development., • Ensures the safety, health, and well-being of the people we support at all times., • Teaches and assists with activities of daily living (ADLs), including self-help, social, and community living skills., • Maintains a personalized, homelike, and respectful atmosphere within the residence., • Participates actively in interdisciplinary treatment plans and implements individualized program goals., • Documents daily activities, progress notes, incident reports, and other required records accurately and in a timely manner., • Responds to crisis situations and medical emergencies, including providing first aid and contacting emergency personnel as needed., • Contacts emergency personnel (police, fire, ambulance) when necessary to ensure safety of the people we support and staff., • Ensures all actions are conducted in a manner that prevents abuse, neglect, or exploitation, and immediately reports any concerns in accordance with agency policy., • Follows all OPWDD-approved behavior management guidelines, including use of approved interventions when required., • Administers medications as an Approved Medication Administration Personnel (AMAP), following agency protocols and under nursing supervision., • Provides transportation for the people we support to program, work, appointments, and recreational activities as needed., • Assists with meal planning, grocery shopping, and meal preparation to promote nutrition and independence., • Participates in housekeeping, laundry, and light maintenance tasks to ensure a safe, clean, and supportive environment., • Attends and participates in staff meetings, trainings, and in-service sessions to support ongoing development and quality care., • Promotes dignity, respect, and person-centered approaches in all interactions with the people we support, families, and staff., • Maintains confidentiality of all resident information and documentation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High School Diploma or GED required., • Six months of related experience is preferred but not required., • Employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire., • Valid New York State Driver’s License, maintained in good standing, • Ability to read, write, speak and understand English., • Strong interpersonal and communication skills for working effectively with the people we support, families, coworkers, and community partners., • Ability to respond appropriately to crisis situations and make sound decisions under pressure., • Commitment to maintaining confidentiality and safeguarding the rights of the people we support. At ADAPT & Human First, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported by leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network & Human First are proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job DescriptionJob Title: Advocate Counselor Program: Learning to Work (LTW) – Queens Satellite High School for Opportunity Location: Queens, NY Reports To: Program Director Status: Full-Time Salary: $23.62 per hour Schedule: Monday–Friday, 8:00 AM–4:00 PM (with flexibility for events, home visits, meetings, and trainings) About Queens Community House (QCH) Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse communities of Queens through a broad network of programs for children, youth, adults, families, and older adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. QCH is a modern interpretation of the traditional settlement house, combining innovative leadership with a deep commitment to social and economic justice. We value diversity, equity, inclusion, and lived experience, and we welcome applicants from all backgrounds who are inspired by our mission and motivated to make a meaningful impact. Position Overview Queens Community House is seeking a qualified and mission-driven Advocate Counselor to provide comprehensive academic, career, and social-emotional support to students enrolled in the Learning to Work (LTW) program at Queens Satellite High School for Opportunity. LTW is an alternative pathway to high school graduation for youth ages 16 and older, funded by the NYC Department of Education and implemented in collaboration with DOE school staff. Students participate in structured academic supports and are placed in paid internships for up to 10 hours per week. The Advocate Counselor plays a critical role in student engagement, post-secondary planning, case management, and family collaboration to ensure positive outcomes for program participants. Key ResponsibilitiesStudent Engagement & Attendance • Welcome students daily and take school attendance to foster positive engagement, • Conduct ongoing attendance outreach, including home visits and worksite visits, • Facilitate communication and structured meetings between students and teachersCounseling & Case Management, • Develop and implement individualized post-secondary plans (college, training, or employment) within 60 days of enrollment, • Provide a minimum of two (2) individual counseling sessions per student per month:, • One focused on academic progress, • One focused on career exploration and advisement, • Maintain accurate and up-to-date case files and document all student interventions weekly using Google Forms, • Connect students to internal and external resources and make referrals as neededGroup Facilitation & Workshops, • Facilitate advisory groups using established curricula and discussion-based learning in areas including:, • Job readiness and career exploration, • Conflict resolution and mediation, • Leadership development and civic/political education, • Community service and youth employment, • Gender identity groups and psychoeducationCollege & Career Readiness, • Support eligible students with the CUNY and FAFSA application process, • Refer students selecting LGCC, QCC, or BMCC as their first or second choice to the CASP Case Manager, • Introduce students to the internship program and refer appropriate participants to the Internship Coordinator, • Conduct regular check-ins with internship students to support work–school balanceFamily, Staff & Program Collaboration, • Maintain ongoing communication with parents and guardians to support student success and address family needs, • Work closely and collaboratively with DOE school staff, • Meet weekly with the Program Director and come prepared with agenda items, • Ensure required follow-up is completed with program graduates in July and February, • Attend mandatory agency-wide meetings, quarterly staff meetings, and parent-teacher conferences, • Demonstrate initiative, flexibility, and responsiveness to school and program needsQualifications, • Bachelor’s degree required, preferably in Social Work, Psychology, Education, or a related field, • Minimum of two (2) years of experience working with youth, preferably in a NYC high school or alternative education setting, • Strong commitment to youth development, educational equity, and social justice, • Excellent interpersonal, organizational, multitasking, and communication skills, • Ability to maintain confidentiality and exercise sound judgment and discretion, • Proficiency with computers and digital tools (Google Workspace preferred) and willingness to learn new systems Compensation: Competitive and commensurate with experience Benefits may include: • Medical, dental, and vision coverage, • Life insurance and flexible spending accounts, • 403(b) retirement plan, • Generous paid time off (vacation, sick days, and holidays)

Job DescriptionDescription: Human First, Inc. is a 501(c)(3) not-for-profit organization serving the developmentally disabled communities of New York City. Founded in 2001, our multicultural agency is committed to creating positive relationships and safe environments across New York communities. Our Mission is to provide enhanced opportunities for individuals with special needs to reach their personal goals. Through the development of effective support systems for previously underserved populations, Human First impacts the lives of more than 1,400 families across New York City. Our culturally trained, multilingual staff deliver a range of person-centered services, including Community Habilitation, Day Habilitation and Residential Services. Known for serving individuals who are emotionally challenged and medically frail, Human First has been recognized by the city and state for our outstanding contributions to high quality care. Human First, Inc. is a subsidiary of ADAPT Community Network. SUMMARY Under the general direction of the program director or designee, the Residence Program Specialist is responsible for supporting the care, development, and independence of individuals living in a Human First residential facility. This role fosters dignity, respect, and learning while helping to create a safe, supportive, and homelike environment. The Residence Program Specialist provides direct support, skill-building, and advocacy to ensure that the people we support achieve their personal goals and enjoy the highest quality of life possible. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Residence Program Specialist will include, but are not limited to the following: • Provides care and supports the people we support in achieving greater independence and personal development., • Ensures the safety, health, and well-being of the people we support at all times., • Teaches and assists with activities of daily living (ADLs), including self-help, social, and community living skills., • Maintains a personalized, homelike, and respectful atmosphere within the residence., • Participates actively in interdisciplinary treatment plans and implements individualized program goals., • Documents daily activities, progress notes, incident reports, and other required records accurately and in a timely manner., • Responds to crisis situations and medical emergencies, including providing first aid and contacting emergency personnel as needed., • Contacts emergency personnel (police, fire, ambulance) when necessary to ensure safety of the people we support and staff., • Ensures all actions are conducted in a manner that prevents abuse, neglect, or exploitation, and immediately reports any concerns in accordance with agency policy., • Follows all OPWDD-approved behavior management guidelines, including use of approved interventions when required., • Administers medications as an Approved Medication Administration Personnel (AMAP), following agency protocols and under nursing supervision., • Provides transportation for the people we support to program, work, appointments, and recreational activities as needed., • Assists with meal planning, grocery shopping, and meal preparation to promote nutrition and independence., • Participates in housekeeping, laundry, and light maintenance tasks to ensure a safe, clean, and supportive environment., • Attends and participates in staff meetings, trainings, and in-service sessions to support ongoing development and quality care., • Promotes dignity, respect, and person-centered approaches in all interactions with the people we support, families, and staff., • Maintains confidentiality of all resident information and documentation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High School Diploma or GED required., • Six months of related experience is preferred but not required., • Employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire., • Valid New York State Driver’s License, maintained in good standing, • Ability to read, write, speak and understand English., • Strong interpersonal and communication skills for working effectively with the people we support, families, coworkers, and community partners., • Ability to respond appropriately to crisis situations and make sound decisions under pressure., • Commitment to maintaining confidentiality and safeguarding the rights of the people we support. At ADAPT & Human First, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported by leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network & Human First are proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job DescriptionSalary: 16.50 We're Hiring for Group Leaders About Southern Queens Parks Association (SQPA) Since 1976,SQPAhas been dedicated to improving the lives of children, youth, adults, and families in Southern Queens. Our Beaconprogram offers students enriching, club-like experiences that promote academic achievement and leadership skills. SQPA Beacon Community Center is a school-based community center serving middle school aged children. We are located at the Richard S. Grossley Campus, New Prep Middle School. Our programs are structured like clubs wherein the model offers youth choice in how they spend their time; provides rigorous instruction in sports, arts and youth leadership. NYC becomes the classroom by offering learning opportunities beyond school walls. Group Leader PrimaryResponsibilities • Supervise students and ensure a safe, positive environment., • Support instruction in ELA, Math, Science, and Social Studies., • Assist with physical education, visual arts, and performing arts., • Promote collaboration through group activities and research projects., • Escort students between activities in a timely, orderly manner., • Support certified staff with lesson planning and classroom prep., • Communicate effectively with students, staff, and parents., • Maintain accurate records of attendance, activities, and incidents., • Attend required trainings, meetings, and program evaluations., • Perform other duties as assigned by the Site Program Director(s). Location I.S. 8 Richard Grossley School 108-35 167TH St. Jamaica, New York 11433 Position Details • Compensation:$16.50/hour, • Hours:Approximately 15 hours/week, • Schedule:MondayFriday, afternoons, • Minimum Requirements:High school diploma; interest in working with youth Commitment to Inclusion SQPA is committed to diversity, equity, and inclusion. We strongly encourage applications from women, people of color, immigrants, LGBTQ individuals, people with disabilities, and others from historically marginalized communities. A background check is required. How to Apply Apply online throughSQPA BambooHR Careers.Be sure to submit all required documents.

Job DescriptionSummary Job Description If you are passionate about working with/for vulnerable youth and families, implementing evidence-based models of treatment and care, we have a professional opportunity for you! The MST Coach is a specialized Case Planner role with a concentration of the MST-FIT model of service. Working within the social service department, the Coach supports youth and families, along with department staff by wrapping services to ensure successful discharge. MST-FIT (Multi-systemic Therapy/Family Integrated Transition) Coach Perform case management responsibility to the youth using the MST approach. Performs all activities and administrative tasks associated with handling a caseload in keeping with all ACS and OCFS regulations. Field work that sometimes requires you to drive residents in your vehicle. Occasional evening hours are required for parent conferences and home visits. About St. John’s Founded in 1826 as a home for orphaned children, St. John’s has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21. Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island. St. John’s is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities. Principal Responsibilities • Demonstrates fidelity to the agency’s service values and organizational imperatives., • Provides aftercare support to cases transitioning to trial discharge, using MST-FIT model of treatment/ therapy., • As necessary, provides additional support to cases transitioning from trial discharge MST-FIT to return to placement, • Provides crisis intervention and conflict resolution to youths and their families throughout the week, to include evenings/weekends as required but minimally on a consistent rotation schedule., • Conducts virtual and in person sessions to resident youth/families., • Responsible for, at least, weekly documentation to include case, collateral and other contacts w/I 48 hours of occurrence., • Ensures on-going support and collaboration across MST and ITM program/ staff on behalf of residents., • Prepares and submits MST-FIT engagement court reports for scheduled permanency hearings., • Prepares for and attends weekly and other ITM learning community meetings and trainings., • Attends monthly/ mandatory trainings to include 7-day ITM, 5-day MST-FIT booster trainings., • Responsible to prepare for and attend weekly supervision and MST-FIT group consultations as scheduled., • Must prepare for and attend monthly MST-FIT psychiatric consultation as scheduled., • Supports the social service department with regard to resident transition by way of MST-FIT model of treatment engagement Required Qualifications and Experience • Minimum MSW degree with licensure preferred., • Minimum of 1 year of experience working in child welfare with at risk youth., • Former Case Management experience is a plus., • Valid NYS Driver's License, • Professional, mature and dependable with a bias for action., • Ability to assess and engage youth and families is critical to the position., • Physical ability to travel throughout the community, securing resources and services, while adhering to the MST 120-day targeted length of treatment model., • Willingness to adjust schedule as needed to ensure service needs are met. Travel Requirements This position offers a full-time, hybrid/in field schedule and is based in Rockaway and does require home visits and travel to other locations. Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the incumbent in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Diversity, Equity, Inclusion and Belonging Statement With more than 250 years of combined experience, Little Flower Children and Family Services of New York and St. John’s Residence for Boys have a long-standing history of serving children, youth, adults and families of color. Our mission, vision and values are grounded in elevating the shared humanity of every staff member, community partner and those with whom we engage. We recognize that our DEIB work is continuously evolving as we strive for equity and inclusion for individuals of all races, ethnicities, genders, sexualities, ages, abilities, religions and lived experiences. Accessibility Some job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may be designed to protect the safety and health of the employee, their fellow employees and the individuals being served and may therefore exclude some individuals. Equal Employment Opportunity Statement St. John’s Residence for Boys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.

Job Description Reports to: VP of Talent and People Management Location: Hybrid, based in Garden City, NY with travel to work locations Status: Full-Time, Exempt Position Summary The Assistant Director of Talent and People Management plays a key role in building and sustaining a high-performing, mission-aligned workforce. This position supports all aspects of human resources, including talent acquisition, performance management, employee engagement, compliance, and organizational development. The Assistant Director serves as a thought partner to senior leadership and a trusted resource to managers and staff across the organization. This role requires demonstrated experience in guiding projects from initial planning through to successful completion. Key Responsibilities Talent Management & Development • Oversee the full recruitment lifecycle, ensuring equitable and effective hiring practices across all levels of the organization., • Partner with senior management and vocational services to forecast staffing needs and develop workforce plans aligned with organizational goals., • Support performance management initiatives, including 360 feedback cycles, professional development planning., • Lead initiatives to strengthen employee engagement, recognition, and retention., • Champion diversity, equity, inclusion, and accessibility throughout all HR processes and communications., • Coordinate employee recognition programs, milestone awards, and organizational events (e.g., NDEAM, service awards, wellness initiatives)., • Oversee core HR functions including onboarding, benefits administration, compensation updates, and policy implementation., • Ensure compliance with federal, state, and local employment laws, including ADA, FMLA, FLSA, and EEOC requirements., • Partner with payroll and finance to ensure accurate processing of benefits, leave, and employment changes., • Responsible for compiling and preparing data for filings including 5500s, EEO-1, VETS4212 and other reports as required., • Ensure the integrity and accuracy of employee data in HCM system by performing regular audits, • Provide support and training to employees and managers on using HCM system effectively, troubleshooting issues., • Supervise HR staff and provide coaching and guidance to ensure quality service delivery and professional growth., • Serve as a resource for managers on employee relations, performance improvement, and team development., • Collaborate with Finance, Operations, and Vocational Services and Development & Engagement to align HR initiatives with organizational strategy., • Contribute to continuous improvement of HR systems, processes, and tools to enhance efficiency and employee experience., • Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field (Master’s preferred)., • 7+ years of progressively responsible HR experience, including supervisory or team leadership roles., • Commitment to our mission of creating inclusive employment opportunities for individuals with disabilities., • Strong knowledge of HR best practices, employment law, and nonprofit compliance standards., • Demonstrated experience in employee relations, performance management, and talent development., • Ability to translate organizational goals and objectives into strategic HR project plans, ensuring all initiatives directly support business goals, • Proven experience managing and optimizing HCM/HRMS platforms, • Excellent interpersonal, communication, and analytical skills., • Ability to travel to work locations in NYC, Nassau, Suffolk, Albany and Essex (NJ) counties as needed., • HR certification (PHR, SHRM-CP, or SHRM-SCP) preferred. The Corporate Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionPOSITION SUMMARY The HIV Prevention Specialist uses team approach to conduct field-based outreach, client engagement activities, HIV counseling and testing, and service linkages with individuals eligible for Project Street Beat services, including those who are living with or at risk for HIV/STIs, active substance users, homeless or unstably housed, and/or exchange sex for food, drugs, or shelter. This is a full-time position located in Nassau County at Project Street Beat in Hempstead, within PPGNY Region One.• Region One – NYC + Nassau County New York, Nassau, Oneida, Kings, Queens, Richmond, and Bron DUTIES AND RESPONSIBILITIES (WEIGHTED & WITH DETAIL Program and Office Support (65%) • Works within a team to engage potential consumers, including targeted street outreach, "word of mouth,” and social networking within underserved communities in Nassau County.• Performs outreach activities in communities where potential PSB clients congregate including methadone clinics, shooting galleries, strolls, community parks, street corners, and local business and service providers. Establishes trusting relationships and provides information on and referrals to PSB services.• Provides rapid HIV, Syphilis and Hepatitis C testing in PPGNY HIV prevention grant targeted communities. Obtains urine specimens for gonorrhea and chlamydia testing.• Facilitates linkages to internal and external services including HIV prevention/PrEP/PEP counseling, HIV primary care, HIV case management, and other HIV harm reduction related services such as ESAP, overdose prevention services; as well as PPGNY health centers and external social service agencies for counseling, housing, pantry, etc.• Follows all manufacturer’s instructions for rapid testing and all infection control precautions.• Enters data, based on the funding source, into the REDCap or AIRS reporting platform for all delivered services and appropriate information into PPGNY’s EMR system called Epic.• Works with the Manager of HIV Prevention Programs to ensure clients are engaged in prevention services including PrEP, PEP, HIV Primary Care, Linkage to Care, and other services as needed. Administrative Team Coordination (10%) • Maintains a supply of outreach materials on the Plan Van and communicates with the team to ensure that materials are available Budgetary/Statistical Support (10%• Completes and submits service documentation on a daily basis, and maintains files compliant with PSB standards as outlined in the PSB Policy and Procedure Manual.• Accepts individual responsibility for program spending (e.g, program supplies, etc.), distribution of incentives and documentation, according to the spending plan and PSB Incentive Distribution Policy. Customer Service Responsibilities (5%) • Participates in ongoing training on changes with regard to HIV prevention services, in addition to other relevant topics. Human Resources (5%) • Completes all responsibilities according to established protocols, policies and standard practices in the areas of ADA and regulatory compliance programs such as HIPAA. Special Projects (5%) • Performs other educational and experience related duties as required.CORE COMPETENCIES • Mission: A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice., • Equity values and competencies: A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems; strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility., • Patient-facing equity competencies: Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience.REQUIRED SKILLS/ABILITIES, • Ability to positively engage with the community., • Understands the dynamics of working in a team environment., • Must demonstrate competency regarding cross cultural differences and issues related to sexual orientation and gender identity., • Must be detail oriented with excellent oral and written communication skills., • Must have strong organizational and problem-solving skills required with a demonstrated ability to work effectively in non-traditional work settings., • Proficient in Spanish is a requirement., • Knowledge of computers and data entry experience required.QUALIFICATIONS, • College degree in a related field., • 1 year of volunteer or work experience conducting outreach to populations at risk for HIV/STIs, active substance users, homeless or unstably housed., • Preferred knowledge of sexual reproductive healthcare, HIV related topics, and PPGNY services, • Preferred experience testing for STIs and working with issues such as homelessness, HIV/AIDS, substance use and mental health issues., • Preferred knowledge of health care delivery system and public health benefit programs., • Willingness and availability to support our population in the field as needed, • Proficiency in Spanish required., • A valid New York State Driver’s License devoid and of any violations; Must have a car., • Willingness and availability to work in the mobile unit and drive The Plan Van.PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending, on uneven ground. Requires lifting or moving of medical supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others., • This role routine uses standard office equipment such as computers, laptops, phones, photocopiers, filing cabinets, and medical equipment and will require reaching, grasping, ushing and pulling., • This job operates in a mobile unit (The Plan Van) and professional office environment. Potential exposure to communicable diseases and other conditions in a health setting environment requires sanitizing compliance regulations. Requires frequent travel to various environments., • Requires flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week.

Job DescriptionDescription: Human First, Inc. is a 501(c)(3) not-for-profit organization serving the developmentally disabled communities of New York City. Founded in 2001, our multicultural agency is committed to creating positive relationships and safe environments across New York communities. Our Mission is to provide enhanced opportunities for individuals with special needs to reach their personal goals. Through the development of effective support systems for previously underserved populations, Human First impacts the lives of more than 1,400 families across New York City. Our culturally trained, multilingual staff deliver a range of person-centered services, including Community Habilitation, Day Habilitation and Residential Services. Known for serving individuals who are emotionally challenged and medically frail, Human First has been recognized by the city and state for our outstanding contributions to high quality care. Human First, Inc. is a subsidiary of ADAPT Community Network. SUMMARY Under the general direction of the program director or designee, the Residence Program Specialist is responsible for supporting the care, development, and independence of individuals living in a Human First residential facility. This role fosters dignity, respect, and learning while helping to create a safe, supportive, and homelike environment. The Residence Program Specialist provides direct support, skill-building, and advocacy to ensure that the people we support achieve their personal goals and enjoy the highest quality of life possible. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Residence Program Specialist will include, but are not limited to the following: • Provides care and supports the people we support in achieving greater independence and personal development., • Ensures the safety, health, and well-being of the people we support at all times., • Teaches and assists with activities of daily living (ADLs), including self-help, social, and community living skills., • Maintains a personalized, homelike, and respectful atmosphere within the residence., • Participates actively in interdisciplinary treatment plans and implements individualized program goals., • Documents daily activities, progress notes, incident reports, and other required records accurately and in a timely manner., • Responds to crisis situations and medical emergencies, including providing first aid and contacting emergency personnel as needed., • Contacts emergency personnel (police, fire, ambulance) when necessary to ensure safety of the people we support and staff., • Ensures all actions are conducted in a manner that prevents abuse, neglect, or exploitation, and immediately reports any concerns in accordance with agency policy., • Follows all OPWDD-approved behavior management guidelines, including use of approved interventions when required., • Administers medications as an Approved Medication Administration Personnel (AMAP), following agency protocols and under nursing supervision., • Provides transportation for the people we support to program, work, appointments, and recreational activities as needed., • Assists with meal planning, grocery shopping, and meal preparation to promote nutrition and independence., • Participates in housekeeping, laundry, and light maintenance tasks to ensure a safe, clean, and supportive environment., • Attends and participates in staff meetings, trainings, and in-service sessions to support ongoing development and quality care., • Promotes dignity, respect, and person-centered approaches in all interactions with the people we support, families, and staff., • Maintains confidentiality of all resident information and documentation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High School Diploma or GED required., • Six months of related experience is preferred but not required., • Employees must be approved Medication Administration Personnel (AMAP) at time of hire or within six months of date of hire., • Valid New York State Driver’s License, maintained in good standing, • Ability to read, write, speak and understand English., • Strong interpersonal and communication skills for working effectively with the people we support, families, coworkers, and community partners., • Ability to respond appropriately to crisis situations and make sound decisions under pressure., • Commitment to maintaining confidentiality and safeguarding the rights of the people we support. At ADAPT & Human First, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported by leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network & Human First are proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description Position Summary The Permanency Specialist works as part of the residential social service team to ensure that each youth has a clear, actionable, and timely plan toward a safe, stable, and lifelong family connection. This role focuses on concurrent planning, adoption readiness, and reunification efforts, coordinating closely with caseworkers, families, foster/adoptive parents, ACS, and community partners. The Permanency Specialist serves as an advocate for youth in permanency planning meetings, facilitates meaningful engagement with birth families and kin, and ensures compliance with all applicable regulations and timeframes. About St. John’s Founded in 1826 as a home for orphaned children, St. John’s has evolved into a nonprofit social services agency providing residential care to New York City youth involved in the child welfare and juvenile justice systems. We offer holistic, trauma-informed support to young people up to age 21. Our main campus in Rockaway Park, Queens, houses a Residential Treatment Center, Close to Home Non-Secure Placement programs, administrative offices, clinical services, and an on-site NYC Department of Education school. We also operate a Non-Secure Detention residence in Richmond Hill and Limited Secure Placement programs in Brooklyn and Staten Island. St. John’s is dedicated to helping youth heal, grow, and build the skills they need to achieve their goals and return to family or a stable, supportive environment as engaged members of their communities. Key Responsibilities Permanency Planning & Coordination • Lead the development and implementation of individualized permanency plans for each assigned youth, aligned with agency and ACS policy requirements., • Ensure concurrent planning is in place and updated regularly to avoid delays in permanency., • Conduct permanency-focused conversations with youth, ensuring they understand their rights, options, and the planning process., • Facilitate family-finding activities, including kinship searches and outreach to potential connections., • Prepare youth, families, and caregivers for adoption, guardianship, or reunification through coaching, referrals, and resource linkage., • Identifyand address barriers to permanency, including legal, emotional, and practical challenges., • Attend case conferences, Family Team Conferences, permanency hearings, and court proceedings as needed., • Maintainaccurate,timelycase notes and permanency tracking in agency databases., • Monitor case timelines to ensure compliance with state and federal permanency mandates (ASFA, NYS OCFS standards)., • Participate in permanency audits, PAMS reviews, and corrective action plans. Minimum Qualifications • Bachelor’s degree in Social Work, Human Services, Psychology, or related field (Master’spreferred)., • At least 2 years of child welfare experience, with a focus on permanency, adoption, or foster care preferred., • Strong understanding of ACS, OCFS, and ASFA permanency requirements., • Excellent interpersonal skills and ability to engage youth and families from diverse backgrounds., • Strong organizational skills and ability to manage multiple cases in a fast-paced environment. Preferred Skills • Experience in family finding and kinship care outreach., • Familiarity with trauma-informed care and youth voice advocacy., • Bilingual (English/Spanish or other languages) strongly preferred. Additional Requirements • Ability to travel within NYC boroughs for home visits, court appearances, and meetings., • Must pass all required background clearances., • Commitment to diversity, equity, and inclusion.

Job DescriptionDescription: Location: Garden City Park, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! JOB SUMMARY: Hanover Bank is looking for a full-time Client Service Associate. The Client Service Associate enhances the client experience by providing exceptional client service, selling/promoting the bank’s products/services to all new and existing clients, supporting Branch functions as needed, and serving as administrative and operational support to the ongoing business of the Bank. The CSA performs all platform and teller functions universally. Accurate and efficient process and record routine transactions for bank customers, including cashing checks, accepting deposits and withdrawals, and processing loan payments and transfers. The CSA will open new accounts both in person and in conjunction with the bank’s line of business partners. Essential Job Duties and Responsibilities: • Work in a diverse environment as an integral part of a dynamic sales and servicing team of individuals., • Identify and assess customers’ needs and recommend appropriate products and services., • Keep current on all Bank products and services and be able to explain them to our customers., • Comply with policies, procedures, and regulations; and provide outstanding customer service in a safe and sound environment., • Build long-term relationships with our customers to understand and identify their financial needs, and recommend appropriate products and services to meet those needs. When appropriate, refer customers to business partners to meet their needs outside of the branch's products and services (i.e., mortgages, home equity, and business services/cash management)., • Proactively promote and sell Bank products and services., • Assist in the overall attainment of branch sales, service, and revenue goals., • Cross-sell additional products and services to develop and strengthen customer relationships., • Engage in all sales development activities (e.g., telemarketing and sales events)., • Execute an effective outbound calling program to retain and grow the deposit base., • Provide superior customer service and operational efficiency., • Manage risk associated with new account opening procedures, regulatory compliance, and the Bank Secrecy Act., • Support and perform all customer and branch-related tasks to effectively and efficiently adhere to the Bank’s financial and operational goals., • Perform new account openings and all customer service-related functions, as well as all branch-related functions (i.e., balance ATMs, monitor and manage cash in cash recyclers, vault, and coin vault; perform periodic audits in conjunction with Assistant Branch Manager as required)., • Ability to handle multiple tasks at once, • Exhibit a professional demeanor at all times, • Strong communication and organizational skills, • Working knowledge of Microsoft Office (Excel, MS Word, and MS Outlook), • Professional attire is required, • Flexible with regard to the weekly work schedule in order to meet the demands of the Bank (including Saturdays) Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Hourly Wage: $20.00 - $23.00; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionPOSITION SUMMARY The PCA Trainer works in conjunction with and provides individual hands-on training in service delivery to Health Care Associates (HCA’s), Patient Care Associates (PCA’s) and other clinical support staff. Creates training schedules and conducts staff sign offs. Observes work of clinical support staff to determine individual needs to improve level of proficiency in various aspects of responsibilities in need of improvement. PCA trainer is expected to float to NYC locations as needed for training purposes. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Training (50%) • Provides “hands on” training in service delivery at each of the Centers., • As required, works with individuals to improve level of proficiency in various aspectsof responsibilities in need of improvement., • Assists with chart audits and clinical support staff observations on a quarterly basis. Patient Care (25%), • Assess flow of patients through health center to minimize patient wait times., • Assists in the orientation and training of new clinic staff, as indicated., • Ensures access to interpreter services for patients with communication barriers., • Provides health education and care related to sexual and reproductivehealthcare., • Performs clinic opening and closing duties; clinic and equipment cleaning; re-stocking supplies, etc. Reports facility and equipment issues as indicated., • Excellent customer service and communication skills., • Ability to remain focused and calm in stressful situations., • Excellent interpersonal and verbal skills., • Superior oral and written communication skills., • Keen attention to detail.• Excellent organizational skills., • Ability to exercise sound judgment and independent decision-making skills., • Ability to produce reliable, high-quality work with minimal direct supervision., • Ability to follow HIPAA Policies and Procedures., • Previous experience working with electronic health record., • Proficiency in other languages., • Prior Planned Parenthood employment., • Prior health care employment., • Previous experience in a high-volume customer service role., • Graduate of an accredited Medical Assisting program., • Work experience in Sexual Reproductive Health.

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Perform comprehensive hearing evaluation, hearing aid selection and fitting for all clients, employing best practices as defined by our client-centric service model of Simply Excellent Hearing Care. Meets minimum NPS score of 75. * Routinely demonstrates hearing aids as part of annual evaluations for clients to experience the sound and create the ‘wow’ moment of a personalized auditory simulation. * Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation. Offers recommendation based on maximizing client benefits. * Perform routine follow-ups, clean and checks and hearing aid repairs. Maintain skills in ear impression taking, earmold modification and recommendation of ALD accessories. * Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care. Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives. * Build a local community to proactively generate service demand and support marketing campaigns, such as to physicians and at health fairs. Successfully completes one community outreach and/or physician marketing per quarter. * Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG). Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients. * Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology. * Embraces our culture and values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact. REQUIREMENTS: * Experience in a similar Audiology or Hearing Aid Specialist role. * Active state license in Audiology and/or hearing aid dispensing. * 1-5 years of experience preferred. * Ability to pay close attention to detail with a high degree of accuracy. * Basic or advanced written communication skills. * Experience interacting with customers/clients. * Ability to communicate detailed or technical information clearly, accurately and concisely. * Ability to work quickly, accurately and independently in a fast paced environment. A PLACE TO GROW YOUR CAREER: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. You will benefit from: * A structure of field support for your hearing center * A professional development team of dedicated Regional Training Managers * Continuing education, LinkedIn Learning & licensing reimbursement * Career advancement pathways such as Hearing Care Provider and Client Experience Specialist Team Lead, Hearing Care Provider Advisory Board member, or District Manager * Paid externships and a Hearing Instrument Specialist Trainee program THE SUPPORT OF A LEADER IN HEARING HEALTH: HearUSA accepts the most insurance plans in the industry, has extensive network coverage, advanced online services, and pioneering technology. We draw on the expertise and hearing care services of more than 360 hearing centers across the U.S. HearUSA is also part of the WS Audiology (WSA) family, a global leader with over 11,000 employees in 125 markets and 2 global headquarters. AS A LEADER WE CAN OFFER: * Monthly Commissions * CEUs & State Licensure Renewals for HCPs * Defined Career Paths * Sponsorship & Preceptor Opportunities * President’s Club Incentives * Employee Referral Program LIFESTYLE & BENEFITS: * Comprehensive Benefits Package * Paid Holidays & PTO Policy * 401k Matching Program * Tuition Reimbursement * Employee, Family & Friends Hearing Aid Discount Program * Service Days & Diversity, Equity & Inclusion Initiatives Salary: $55,000 - $75,000 The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job DescriptionPlanned Parenthood of Greater New York is seeking a Patient Care Associate to join our Clinical Services team for a full-time 37.5 hour work week. This position will be based at our Hempstead, NY health center. At Planned Parenthood of Greater New York (PPGNY), our greatest strengths are the employees who empower every individual with the information, resources, and care they need to live happy, healthy lives. We are a team of trusted health care providers, educators, and fierce advocates committed to advancing equity and improving health outcomes in communities that face systemic barriers to quality, innovative sexual and reproductive health services -- including birth control, pregnancy testing, emergency contraception, cancer screenings, STI testing and treatment, HIV testing and prevention, transgender hormone therapy, wellness exams, crisis counseling, and financial counseling. PPGNY also proudly provides compassionate, nonjudgmental abortion services. Picture yourself here: When you join PPGNY as a Patient Care Associate you will be responsible for patient intake in the clinic and front desk, obtaining complete medical history, provides education about human sexuality, family planning, abortion, colposcopy, LEEP and general health education, as applicable. What a Patient Care Associate Does: • Support front desk with check ins, scheduling, patient inquiries, etc., • Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information., • Documents competently in the electronic medical record using the correct PPGNY templates and forms., • Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations., • Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints., • Assess flow of patients through health center to minimize patient wait times., • Assists in the orientation and training of new clinic staff, as indicated, • Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided., • Ensures access to interpreter services for patients with communication barriers., • Perform other duties as assigned., • Provides health education and care related to sexual and reproductive healthcare, • Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit., • Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls., • Performs clinic opening and closing duties; clinic and equipment cleaning; re-stocking supplies, etc. Reports facility and equipment issues, as indicated, • Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions, • Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, float and assisting in surgical room., • Attends monthly didactics and incorporates information into daily care provision., • Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned.Minimum Qualifications:, • High school diploma/GED, • A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice, • Experience with Electronic Health Records, • Superior customer service and teamwork skills, • Flexibility in work schedule including non-consecutive workdays, evenings or Saturdays, • Previous experience working with electronic health record., • Proficiency in other languages, • Prior Planned Parenthood employment, • Prior health care employment, • Previous experience in a high-volume customer service role, • Work experience in Sexual Reproductive Health, • Work experience in Phlebotomy, Urinalysis, Pregnancy Testing, Rapid HIV Testing, • Knowledge of Medicaid screening Schedule, • Monday - Saturday

Job DescriptionDescription: Location: Floating position between Garden City Park, Mineola, and Forest Hills, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! JOB SUMMARY: Hanover Bank is looking for a full-time Client Service Associate - Floater. The Client Service Associate - Floater enhances the client experience by providing exceptional client service, selling/promoting the bank’s products/services to all new and existing clients, supporting Branch functions as needed, and serving as administrative and operational support to the ongoing business of the Bank. The CSA performs all platform and teller functions universally. Accurate and efficient process and record routine transactions for bank customers, including cashing checks, accepting deposits and withdrawals, and processing loan payments and transfers. The CSA will open new accounts both in person and in conjunction with the bank’s line of business partners. Essential Job Duties and Responsibilities: • Work in a diverse environment as an integral part of a dynamic sales and servicing team of individuals., • Identify and assess customers’ needs and recommend appropriate products and services., • Keep current on all Bank products and services and be able to explain them to our customers., • Comply with policies, procedures, and regulations; and provide outstanding customer service in a safe and sound environment., • Build long-term relationships with our customers to understand and identify their financial needs, and recommend appropriate products and services to meet those needs. When appropriate, refer customers to business partners to meet their needs outside of the branch's products and services (i.e., mortgages, home equity, and business services/cash management)., • Proactively promote and sell Bank products and services., • Assist in the overall attainment of branch sales, service, and revenue goals., • Cross-sell additional products and services to develop and strengthen customer relationships., • Engage in all sales development activities (e.g., telemarketing and sales events)., • Execute an effective outbound calling program to retain and grow the deposit base., • Provide superior customer service and operational efficiency., • Manage risk associated with new account opening procedures, regulatory compliance, and the Bank Secrecy Act., • Support and perform all customer and branch-related tasks to effectively and efficiently adhere to the Bank’s financial and operational goals., • Perform new account openings and all customer service-related functions, as well as all branch-related functions (i.e., balance ATMs, monitor and manage cash in cash recyclers, vault, and coin vault; perform periodic audits in conjunction with Assistant Branch Manager as required)., • Ability to handle multiple tasks at once, • Exhibit a professional demeanor at all times, • Strong communication and organizational skills, • Working knowledge of Microsoft Office (Excel, MS Word, and MS Outlook), • Professional attire is required, • Flexible with regard to the weekly work schedule in order to meet the demands of the Bank (including Saturdays), • Expected to travel between Hanover Bank's Mineola, Garden City Park, and Forest Hills branches as staffing and operational needs as required by the Bank Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Hourly Wage: $21.00 - $24.00; placement within this range will vary based on experience and skill level. The CSA Floater will be eligible for travel reimbursement, including additional mileage, when required to travel to locations other than their home branch at Garden City Park. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job Description JOB SUMMARY: Under the general supervision of the Program Director or designee and the guidelines provided by ICL and the NYS OMH for the Mental Health provides program and administrative oversight for the treatment activities of the Program. The Supervisor is responsible for assigning, monitoring and controlling personnel and fiscal resources to accomplish team, agency and program goals and for evaluating team programs. Establishes and maintains systems to ensure that program operations meet or exceed agency and regulatory guidelines and that documentation and billing conform to all applicable targets, rules and regulations. Oversees the provision of crisis intervention services to participants 24 hours a day, seven days a week. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Provides Clinical Oversight to Case Management Staff: • Oversees intake and screening activities of case managers to ensure that service recipients are appropriate for enrollment in the program and that potential payers for services are identified., • Supervises the assessment and reassessment activities of staff; ensuring that appropriate determinations and medical evaluations are made, that eligibility determinations, identification of gaps in service and assessment of service needs and strengths are performed with due consideration of the client’s social, ethnic, cultural, educational and spiritual strengths and needs., • Supervises the development and implementation of comprehensive written case management and service coordination plans and ensures that they are maintained in a timely, accurate and complete manner and that they include consideration of the client’s cultural and ethnic background, customs, needs, beliefs, and primary language, • Supervises case management staff in the provision of crisis intervention services; reviews crisis management plan and revisions of case management plan as appropriate., • Assures that quality services, identified in the case management plan are delivered in a cost-conscious manner, and that the client is satisfied with the services provided., • Supervises the counseling and exit planning provided by case managers, and ensures that appropriate discharge planning is provided., • Supervises the development of data, records and/or reports as requested and required by agency and/or regulatory policies., • Immediately reports serious incidents, allegations of abuse, (including the reporting of child abuse or neglect), or sensitive situations and completes incident reports in accordance with applicable agency and regulatory policies., • Ensures that all positions are filled as expeditiously as possible. Participates in the recruitment, selection, orientation and on-going training of staff., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits and related time and attendance reporting of staff within the guidelines and deadlines established by the Human Resources Department., • Responsible for performance management of staff: provides regular feedback to supervisees, both orally and in writing, invoking the disciplinary process as needed., • Holds periodic staff meetings and conferences to discuss treatment programs, policies, and procedures, to obtain input from team members to the goal-setting process and to periodically evaluate goal accomplishment., • Ensures on-going safety training of employees, manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to clients., • Responsible for the development of a program mission statement and program goals that support the division and agency mission statements and goals., • Coordinates with the Quality Assurance/Corporate Compliance Department and the appropriate corporate administrative departments in preparations for audits., • Develops as requested, initial plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Ensures adherence by staff to all internal and external funds management (wrap-around funds, Metro Card) procedures and accountability measures., • Promotes Mental Health educational activities in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range planning for mental health program development. ADDITIONAL TASKS: • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. Master’s degree in a human services field, plus a minimum of two years’ year experience in providing case management services to individuals with mental illness. Supervisory or managerial experience for a mental health program desirable. #ICLOTHER

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