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  • Director of Outlets
    Director of Outlets
    hace 1 día
    $160000–$175000 anual
    Jornada completa
    Midtown West, Manhattan

    The Director of Outlets of FB 575 at Aman New York is responsible for overseeing the day-to-day operations and strategic direction of all hotel restaurants, lounges and bars and ensuring integration with the Aman brand. This role ensures seamless service delivery, financial profitability, and elevated guest and member experiences across multiple outlets. The Director of Outlets works closely with senior leadership to drive revenue, maintain brand standards, develop teams, and enhance the overall positioning of the hotel's Food Beverage program. This role requires the ability to motivate and inspire those around you, to access the best skills of each colleague to increase financial progress, and build a culture of integrity, composure, and humility. The Director of Outlets must strive to retain and develop a team with a singular goal of being the best. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: Financial · Assist Director of FB in managing annual operating budgets for all outlets. · Monitor financial performance, ensuring revenue targets and cost controls are achieved. · Maximize opportunities for upselling, cross-selling, and guest spend per head with training and initiatives. · Collaborate with Finance to track performance KPI metrics, Forecasting, and PL reporting. · Support Director of Finance to solve all accounting issues. Personnel · Lead, mentor, and inspire outlet managers and their teams, fostering a culture of excellence. · Partner with HR on recruitment, onboarding, training, and succession planning. · Conduct performance reviews and career development for team members. · Oversee the hourly schedules for all outlets ensuring coverage and management of overtime. · Perform trainer tasks and conduct training for restaurant staff as assigned by FB management. o These include training of management and non-management staff on steps of service, coaching counseling, and culture. · Quantify training success with improved LQA, TrustYou, and other related reviews. o Develop action plans for LQA audits · Coach and counsel managers and hourly colleagues for any breaches of conduct and follow policies when issuing formal disciplinary notice. Culture and People · Foster an environment ethics to build a strong, retained team. These include: Trust, Respect, Teamwork, Inclusiveness, Professional Development (self and others), and Compassion. · Motivate staff to do their best by empowering them to make decisions, share ownership, and provide input. · Develop managers through tasks and assignments while holding frequent development discussions to further career goals. · Create a high-morale workplace by sharing wins and successes, allows open dialogue, and nurtures a team mentality. · Sets clear goals and deadlines and holds team accountable. · Is committed to their own growth and able to identify their own weaknesses and work to compensate for them · Maintains composure and handles stress during unsettling times, keeps confidence and trust in others, and respects the viewpoints of others. Operational Leadership · Oversee all daily outlet operations, ensuring consistency in quality, service, and presentation. · Support operations for special events and private functions. · Assist food beverage outlets in their operations within peak times when needed. · Perform opening and closing duties for Arva and Nama when necessary. · Establish and enforce standard operating procedures (SOPs) across outlets. · Ensure compliance with health, safety, and sanitation regulations (DOH and DIVERSY) and lead monthly food health and safety meetings with Outlet Leaders (chefs and managers). · Ensure that operating equipment is maintained and service and storage areas are kept safe and clean. · Champion a service culture that prioritizes personalized, anticipatory guest engagement. · Monitor guests' satisfaction levels and feedback and properly implement service improvements as necessary. · Ensure outlets reflect the property's brand ethos and deliver memorable experiences. · Conduct daily walk-through of the restaurant space, including the dining room, lounge, terraces, Club Lounge, and 15th floor. · Collaborate with the culinary team to maintain food quality and consistency. · Prepare and present reports on all training initiatives, challenges, and achievements to senior leadership. · Conduct regular audits of restaurant operations, food safety, and guest service delivery. · Implement and communicate new menus and promotions such as holidays and special event promotions. · Perform a variety of other duties as assigned by management · Model and embody values in the FB 575 Culture Guide (see additional document) Strategic Initiatives · Collaborate with Sales Marketing to develop promotions, partnerships, and programming. · Review and refine beverage and wine lists to remain innovative and competitive. · Identify trends and opportunities to enhance FB positioning. · Drive sustainability initiatives and operational efficiencies where possible. Qualifications · 5 years' experience in a luxury hotel environment, membership club environment, or similar role in restaurants or food and beverage. · Positive, engaging, and energetic personality. · Able to be organized, manage time wisely and work with little to no direct supervision. · Very high attention to detail and extensive service knowledge. · Must have good knowledge of food preparation, wine, and spirits. · Sensitive to cultural nuances. · Excellent communication skills, both written and verbal on English. · Able to handle a multitude of tasks in an intense, fast-paced environment. · Excellent people skills and the ability to work under pressure and with various stakeholders. · Ability to maintain a clean and professional appearance as per company policies. · Ability to stand for extended periods of time. · Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. · Multi-lingual is a plus. · TIPS, ServSafe certified. · Experience with MICROS POS system, Harri, and Sevenrooms. · NYS Department of Health and Hygiene certified.

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  • Armed Security Officer
    Armed Security Officer
    hace 8 días
    $32 por hora
    Jornada parcial
    Manhattan, New York

    Diamond Touch Security - Immediate Openings: Armed Security Officers (Bronx, Brooklyn, and Queens) --- Overview --- Diamond Touch Security is hiring armed Security Officers ASAP for locations primarily in the Bronx, Brooklyn, and Queens. Candidates must be current or former law enforcement or corrections personnel with valid credentials authorizing concealed carry in NYC. --- Key Details --- • Status: Armed, • Uniform: All‑black tactical security uniform, • Primary location: Bronx, Brooklyn and Queens, NY, • Start: Immediate --- Minimum Eligibility --- 1. Armed Guard Card - if not active-duty LEO or Corrections, 2. NY Pistol License (NYPL) red‑border (restricted or unrestricted) - if you live within NYC five boroughs., 3. NYPL red‑border AND CCW from Westchester/Nassau/Rockland/Orange - if you live outside the five boroughs., 4. CCW from Westchester/Nassau/Rockland/Orange AND retired law enforcement/corrections - if you live outside the five boroughs., 5. Active-duty department/agency credentials permitting moonlighting., 6. Non‑active LEO/Corrections must also hold an Armed Security Guard card. LEOSA/HR218 alone does not satisfy NYPL/CCW requirements for work. --- Required Qualifications --- • Ability to carry concealed in the five boroughs; valid full‑carry credentials., • All relevant credentials (NYPL/CCW/Armed Guard card/retired ID) current and unexpired., • Ability to work outdoors/indoors, standing/walking posts, in various weather., • Professional, well‑groomed appearance., • Must pass criminal background investigation., • (If applicable) 8hr/16hr certifications. --- Primary Duties --- • Loss prevention, foot patrols, access control, and monitoring assigned areas., • Intervene and de‑escalate suspicious or criminal activity; manage loiterers/unauthorized personnel., • Ensure parking lots are open and safe for customers., • Document incidents and submit reports per contract., • Use Diamond Touch Security scheduling and reporting app. --- How to Apply --- Interested candidates should submit a resume and clear copies of all required credentials and certifications for immediate consideration.

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  • Paralegal
    Paralegal
    hace 18 días
    $90000–$110000 anual
    Jornada completa
    Manhattan, New York

    About Us ASG is a New York–headquartered, SEC-registered investment firm with approximately $1.5 billion in assets under management. The firm invests in global innovation across public and private markets, applying institutional-grade rigor, disciplined underwriting, and proprietary data intelligence to identify and invest in category-defining companies. We're small by design — which means every person here has real ownership and real impact. We're looking for a sharp, detail-oriented Paralegal to help us execute at an institutional level without losing the agility of a high-performing startup. The Role This is a full-time on-site Paralegal role based in New York, NY. You'll sit at the center of our legal and investment operations — managing closing workflows, maintaining legal records, and ensuring every transaction is executed with precision. You'll work directly with our GC/CCO, investment team, external counsel, and portfolio companies. What You'll Do • Manage closing documentation and checklists for direct investments, co-investments, fund commitments, SPVs, and secondary transactions, • Prepare and track DocuSign execution packages; maintain signature logs and assemble fully executed closing sets, • Review and verify accuracy of entity names, signature blocks, schedules, exhibits, and key deal terms (MFN elections, side-letter obligations, governance rights), • Organize subscription documents and fund trackers; coordinate KYC/AML packages, capital call schedules, and investor onboarding, • Support SPV and entity formation workflows — EIN applications, registered agent setup, bank account openings, and cap table maintenance, • Conduct first-pass reviews of NDAs and vendor agreements using internal playbooks; prepare redlines for attorney review, • Maintain structured legal records across OneDrive, Notion, and DocuSign with clean version control and folder organization, • Coordinate with outside counsel on LPA drafts, PPM updates, and side-letter negotiations; maintain final governing document sets, • Track entity compliance obligations — annual filings, franchise taxes, good-standing renewals, and reporting deadlines What You Bring • 3–7+ years of experience in legal operations, fund administration, or paralegal work — ideally in VC/PE or a law firm, • Bachelor's degree required; JD or paralegal certification a plus, • Working knowledge of investment documents: SPAs, SAFEs, LPAs, side letters, NDAs, and subscription agreements, • Hands-on experience with DocuSign, entity formation, and KYC/AML workflows, • Advanced proficiency in Microsoft Office, OneDrive, and Notion (or similar), • Exceptional organizational skills and version control discipline, • Comfortable managing multiple transactions simultaneously under tight deadlines, • Ability to take initiative, maintain confidentiality, and work with limited supervision. Nice to have: • Prior experience in venture capital, private equity, fund administration, or investment management., • Experience preparing redlines using playbooks or contract guidelines., • Familiarity with regulatory filings, corporate governance, and basic tax concepts., • Experience working in small, fast-paced, high-accountability environments. Compensation $90,000 – $110,000 base salary + bonus potential. Actual pay will be adjusted based on experience and other job-related factors permitted by law. ASG offers competitive benefits and actively supports professional development. Alpha Square Group is an equal opportunity employer.

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  • Office Manager
    Office Manager
    hace 27 días
    $18–$22 por hora
    Jornada completa
    Manhattan, New York

    Job Title: Office Manager – Medical Billing & Insurance Verification Company: Carnegie Hill New York (CHNY) Location: New York, NY (Upper East Side) Job Type: Full-Time | In-Person | Monday–Friday 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: • OTP (Opioid Treatment Program) 📝 Job Responsibilities • Oversee front office and administrative operations for the clinic, • Manage patient check-in, intake coordination, scheduling, and patient flow, • Perform insurance eligibility verification using ePACES, Availity, and Medicare systems, • Support billing coordination and ensure accurate patient insurance records, • Maintain and update documentation within the electronic health record (EHR), • Ensure accuracy of EHR entries in accordance with CHNY policy, • Maintain office supply ordering and inventory control, • Serve as a liaison between administrative, clinical, and executive teams, • Ensure a calm, organized, and welcoming environment for patients and staff, • Attend required program education and training topics, • Demonstrate professionalism and support trauma-informed and harm reduction-based care principles ✅ Qualifications Required: • Experience with medical billing and insurance verification, • Working knowledge of ePACES, Availity, and Medicare eligibility systems, • Experience in administrative coordination or office management (healthcare setting strongly preferred), • Strong organizational, communication, and multitasking skills, • Bilingual (English/Spanish), • Associate’s or bachelor’s degree, • Familiarity with electronic medical records (EMR); Method One / Computalogic experience is a plus (training provided) ⏰ Schedule • Full-time, in-person role, • Monday–Friday, • 8:00 AM – 2:00 PM 📍 Location 116 East 92nd Street Manhattan, NY (Upper East Side) Conveniently accessible via the 4, 5, 6, and Q subway lines. 💲 Compensation • Competitive hourly wage (based on experience), • No health insurance or PTO benefits offered, • Training provided during onboarding, including Method One / Computalogic, • Supportive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications will be reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences who are passionate about supporting recovery and community health.

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  • Senior Accounting Manager
    Senior Accounting Manager
    hace 1 mes
    $110000–$120000 anual
    Jornada completa
    Manhattan, New York

    About Global Citizen Global Citizen is a movement of engaged citizens who are using their collective voice to end extreme poverty. On our platform, Global Citizens learn about the systemic causes of extreme poverty, take action on these issues, and earn rewards for their actions as part of a global community committed to lasting change. Global Citizens have taken over 42.9 million actions since 2009. Today, these actions, in combination with high-level advocacy work, have led to over $49 billion being distributed to our partners around the world, impacting 1.3 billion lives in the fight to end extreme poverty. Role Overview Global Citizen is seeking a Senior Accounting Manager to own the accounting function across the organization. Reporting directly to the VP of Finance & Operations, this role is responsible for the integrity of Global Citizen’s books and records, the timely execution of month-end and year-end close, and the preparation of consolidated financial statements across multiple international entities. While Accounts Payable and Payroll functions are executed by designated staff, the Senior Accounting Manager maintains ultimate oversight and accountability for these processes and for the accuracy and completeness of all financial reporting. This role also leads the annual audit, Form 990 preparation, Worker’s Compensation audit, and other regulatory compliance requirements. Key Responsibilities Accounting Operations & Month End Close 40% • Own and manage the full month-end and year-end close process, ensuring accurate and timely reporting, • Maintain the general ledger and ensure proper classification and reconciliation of all accounts, • Review balance sheet reconciliations and key account analyses, • Ensure adherence to GAAP and nonprofit accounting standards, • Maintain and continuously improve accounting policies, procedures, and internal controls, • Consolidated Financial Reporting & Global Oversight 30%, • Prepare consolidated financial statements across multiple international entities, including but not limited to intercompany transactions and multi-currency considerations, • Ensure consistency in accounting treatment and reporting across international books, • Partner with international teams to ensure accurate and timely reporting submissions, • Provide accurate financial information to support leadership decision making, • Audit & Regulatory Compliance 20%, • Lead the annual external audit process and serve as the primary point of contact for auditors, • Prepare audit schedules, supporting documentation, and technical accounting memos, • Oversee preparation and filing of IRS Form 990 and related tax filings, • Lead the annual Worker’s Compensation audit and ensure completion of other compliance reporting, • Ensure compliance with federal, state, and international regulatory requirements, • Oversight of AP, Payroll, & Financial Controls 10%, • Provide oversight and final accountability for Accounts Payable and Payroll processes, • Ensure strong internal controls over cash and financial transactions, • Partner with staff executing AP and Payroll to ensure alignment with reporting deadlines and accounting standards Fundamental Requirements Education & Experience • Bachelor’s degree in Accounting, Finance, or related field., • 7+ years of progressive accounting experience, including nonprofit accounting experience., • Demonstrated experience leading month-end close and preparing consolidated financial statements., • Experience managing external audits and IRS Form 990 filings., • Strong knowledge of GAAP and nonprofit accounting standards., • Experience working with international entities and multi-currency consolidations preferred., • Proficiency in Sage Intacct (strongly preferred) and advanced Excel skills., • Attributes, • Exceptional attention to detail and commitment to accuracy., • Strong analytical, organizational, and problem-solving skills., • Ability to work independently while collaborating cross-functionally., • Excellent written and verbal communication skills., • Using AI tools to work smarter and drive impact is an essential part of every role at Global Citizen. All staff must integrate AI into their daily work, whether improving workflows, analyzing information, or enhancing communication in service of our mission. Benefits Why Global Citizen? In this coming decade of action and accountability, Global Citizen will be the leading international voice, educator, and influencer that rallies humanity to take full responsibility and accountability for eradicating extreme poverty. You have a chance to contribute and make this world a better place for all. More Details • Must be authorized for employment in the United States, • Global Citizen operates on a hybrid work model - 3 days (Tuesday, Wednesday, and Thursday) in our NYC office and 2 days (Monday & Friday) telecommuting., • Full-time, ongoing employees are eligible for a competitive benefits package: Medical, dental, vision, and life insurance; commuter benefits; 403(b) retirement savings & employer match; generous paid time off (vacation, sick, and holidays); paid parental leave; employee discounts; FSA; Professional Development Assistance (EAP)., • Salary Range: $110,000 - $120,000 Annual Salary Global Citizen is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Global Citizen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, age, sexual orientation, military or veteran status, citizenship or any other protected classification under applicable federal, state, or local laws. In addition, Global Citizen complies with the relevant country laws governing employment nondiscrimination in all our international offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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  • Supply Chain Manager
    Supply Chain Manager
    hace 1 mes
    $55000–$60000 anual
    Jornada completa
    Manhattan, New York

    Expeditor MTO Department | Industrial Construction 📍 New York, 17 State Street Full-time | In-office (5 days a week) About Us PNK Group is an engineering and production company specializing in industrial construction. We are a vertically integrated organization that brings together investment, development, engineering, and general contracting expertise under one roof. As an investor, we finance our own projects. As a developer, we manage the entire construction process. As an engineering company, we design efficient, future-ready industrial buildings. And as a general contractor, we deliver them using large-unit building components manufactured at our own production facilities. We are a growing company driven by innovation and a practical, hands-on approach to problem-solving. At PNK Group, you’ll work on meaningful projects with real end-to-end impact, collaborate with experienced professionals, and have the opportunity to grow alongside the company. We value initiative, teamwork, and fresh ideas, and we believe that our people play a key role in shaping the future of industrial development. The Role We are seeking a highly organized and detail-oriented Expeditor to support procurement operations and coordinate orders between suppliers and construction sites. This role is essential in ensuring timely delivery, accurate order tracking, and smooth communication across departments. The ideal candidate is proactive, structured, and comfortable managing multiple orders simultaneously. What You Will Do Order Coordination & Delivery Control Coordinate orders between suppliers and construction sites Ensure timely delivery and payment processing Monitor order status and proactively resolve delays Maintain high OTIF performance (97%+) Cross-Functional Communication Communicate with site managers, suppliers, procurement, and accounting teams Provide status updates on open Purchase Orders (POs) Escalate risks or delivery issues when necessary Procurement & Administrative Support Assist with preparation of purchase orders Support procurement and accounting departments with documentation Ensure complete and accurate order tracking records Data & Database Management Maintain and update order database Ensure all POs older than 2 days have fully completed order tracking cards Maintain at least 80% completeness of supplier contact data in the database Performance Expectations (KPIs) Fully completed order tracking cards for all POs older than 2 days 97%+ OTIF (On-Time-In-Full) delivery performance 80%+ completeness of supplier contact data in database What We Are Looking For Conversational English required Experience maintaining databases is a plus Experience in procurement or construction is a plus Strong organizational and coordination skills Ability to manage multiple active orders simultaneously High attention to detail and accountability What We Offer Starting salary: $55,000 $60,000 after 90-day probation period Health insurance PTO and paid holidays Office located in Wall Street Opportunity to grow within procurement and construction operations Exposure to large-scale industrial projects

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  • Special Inspector
    Special Inspector
    hace 1 mes
    $65000–$75000 anual
    Jornada completa
    Manhattan, New York

    Position Overview We are a provider of architectural, engineering, and consulting services. Willing to train candidate. This is not a design position. As engineers, architects, and project managers, we play a significant role in shaping our communities through the services we provide. We are looking for driven individuals to join our team focused on delivering professional services in a timely and efficient manner. Opportunity for advancement and grow with us! This position is expected to be 50% in the field and 50% from office. The Construction Inspector will be responsible for performing full-time field inspection services on an active construction project. The Inspector will ensure all construction activities comply with approved plans, specifications, contract requirements, and applicable codes, while supporting field coordination, documentation, safety enforcement, and quality control. Submit your resume via app You will be responsible including but not limited to: • Perform on call inspections of contractor work., • Verify compliance with approved plans, specifications, details, and contract documents., • Monitor installation or witness of construction when required., • Identify, document, and immediately report non-conforming or deficient work., • Maintain accurate daily field logs documenting work performed., • Prepare Inspection Reports, including photos and supporting documentation., • Communicate field issues, delays, conflicts, and resolutions to design professional., • Participate in coordination meetings and represent the inspection team as required., • Review contractor shop drawings, material submittals, certifications, and test results for compliance., • Ensure field work aligns with approved submittals, plans, and directives., • Coordinate specialty inspections and testing as required., • Organize and assign inspection tasks as directed by project leadership. Minimum Qualifications (MANDATORY) • Hold a Bachelors degree in any engineering or architecture., • Demonstrated knowledge of construction procedures., • Ability to read and interpret drawings, specifications, and contract documents., • Proficiency with Microsoft Office applications. What We’re Looking For This role is best suited for inspectors who: • Can operate independently with minimal training, • Take ownership of quality, safety, and documentation, • On the job training and tuition assistance available. Pay: To commensurate with experience. Benefits: • 401(k) matching, • Employee assistance program, • Employee discount, • Health insurance, • Paid time off, • Parental leave, • Professional development assistance, • Retirement plan, • Tuition reimbursement Work Location: In person

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  • Assistant Manager
    Assistant Manager
    hace 2 meses
    $17–$20 por hora
    Jornada completa
    Manhattan, New York

    CULTIVATE A BETTER EXPERIENCE At Adobo Mexican Grill, food served fast doesn’t have to feel like “fast food.” We’re redefining what it means to serve fresh, flavorful, and customizable Mexican cuisine made with care. From cooking on the grill to preparing custom orders, we do things differently — with quality, teamwork, and pride. We invite you to join us as we continue to grow, innovate, and bring a better dining experience to every guest. THE OPPORTUNITY As an Assistant Manager, you will play a critical leadership role in driving daily operations, team performance, and guest satisfaction. You’ll lead by example — ensuring food quality, food safety, operational excellence, and strong team culture throughout every shift. You will oversee both back-of-house and front-of-house operations, support staff development, manage inventory and labor, and ensure compliance with NYC health regulations. This is a hands-on leadership position where you are actively coaching, solving problems, and elevating performance in real time. The Assistant Manager ensures the quality, safety, and consistency of Adobo’s food every day while inspiring Crew members and creating an environment where every guest leaves happy. WHAT YOU’LL DO In addition to following Adobo’s policies and procedures, key responsibilities include: Leadership & Operations Lead and supervise daily restaurant operations. Support hiring, onboarding, and training of Crew members. Coach and develop team members into future leaders. Manage shift execution, ensuring smooth service flow. Maintain strong communication between front-of-house and back-of-house teams. Food Quality & Safety Ensure all food meets Adobo’s high standards. Enforce NYC food safety and sanitation guidelines. Monitor food handling, storage, and FIFO inventory rotation. Complete required temperature logs, safety checklists, and compliance documentation. Maintain an “A” grade standard at all times. Inventory & Cost Control Oversee stocking, ordering, and waste management. Monitor food costs and labor to meet performance targets. Ensure kitchen equipment is properly maintained and coordinate repairs when needed. Guest Experience Resolve guest concerns professionally and efficiently. Maintain a positive, welcoming dining environment. Lead by example in hospitality and service excellence. WHAT YOU’LL BRING TO THE TABLE Valid NYC Food Protection Certificate (REQUIRED). Must be 21 years or older. Prior management or supervisory experience in a restaurant environment. Strong understanding of food safety, sanitation, and NYC health regulations. Ability to lead, motivate, and hold team members accountable. Strong communication skills in the primary language(s) of the restaurant. High school diploma (preferred). Ability to work nights, weekends, and holidays as needed. Passion for fresh, flavorful food and operational excellence. WHAT’S IN IT FOR YOU Competitive pay. Performance-based growth opportunities. Flexible scheduling. Free meals during your shift. Leadership development — many of our General Managers started in leadership support roles. A supportive team environment where your leadership truly matters.

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  • Optical Sales Representative
    Optical Sales Representative
    hace 2 meses
    Jornada completa
    Manhattan, New York

    We are seeking a knowledgeable and enthusiastic Optical Sales Representative to join our team. This role involves engaging with customers to provide expert guidance on optical products and services, supporting clinical staff, and ensuring a seamless patient experience. The ideal candidate will possess a strong understanding of ophthalmology, medical terminology, and retail sales, with experience in optical or clinic environments. This position offers an excellent opportunity for individuals passionate about healthcare, optics, and customer service to grow within a dynamic organization committed to quality care. Duties Assist customers in selecting eyewear and optical products tailored to their needs, utilizing retail sales skills and product knowledge. Educate patients on lens options, frame styles, and optical procedures, applying physiology and anatomy knowledge. Support clinical staff by managing medical records, updating EMR systems such as Epic or other EMR platforms, and ensuring compliance with HIPAA regulations. Conduct basic vision assessments including vital signs where applicable, and assist with patient intake processes. Maintain accurate documentation of sales transactions, medical coding, billing procedures, and inventory management. Ensure aseptic techniques are followed during any clinical procedures or equipment handling. Collaborate with laboratory staff on optical measurements and lab-based processes to ensure precision in lens fitting. Support senior care or pediatrics patients by providing tailored optical solutions and compassionate service. Stay informed about new optical products, medical advancements in ophthalmology, and industry trends to enhance customer service. Requirements Prior experience in optical sales or clinic environments preferred; familiarity with ophthalmology is highly desirable. Knowledge of medical terminology, anatomy related to the eye, physiology, vital signs, and HIPAA compliance. Experience with EMR systems such as Epic or similar platforms; proficiency in medical billing and coding is a plus. Strong retail management skills including retail math for transactions and inventory control. Excellent communication skills to explain complex concepts clearly to patients of all ages including pediatrics and senior care populations. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Basic laboratory experience related to optics or ophthalmic procedures is advantageous. A background in healthcare-related fields such as clinic experience or laboratory work will be considered an asset. This role is integral to delivering exceptional optical care while supporting the overall health services provided by our organization. We welcome motivated candidates eager to contribute their expertise in a collaborative healthcare setting.

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