Front Desk Position at our Daycare/Boarding Facility
hace 8 días
Glen Cove
Job DescriptionJoin the Pack at Dan’s Pet Care Position Overview: Step into the bustling heart of our amazing pet care facility. At the front desk of Dan's Pet Care, you're not just a receptionist – you're the linchpin of our daily operations. Join a dedicated team, dedicated to offering unparalleled care and services to pets and their families. We are on the hunt for a multi-talented, organized individual with a passion for customer service and pets. Key Responsibilities: General Duties: • Be the welcoming face and voice of our facility: manage phones, address inquiries, and ensure a warm, welcoming environment., • Undertake regular laundry checks, assuring cleanliness and prompt availability of essential items.Client Services:, • Diligently verify the completion of add-ons and special requests, ensuring top-tier services to our clients., • Craft and dispatch detailed report cards, offering insights into the pet's stay and services availed.Outtake Procedures:, • Streamline the client checkout experience, ensuring a smooth process and lasting positive impressions., • Compile comprehensive visit reports documenting the nuances of each dog's stay or activities., • Act as a reliable backup for the outtake procedure, stepping in when necessary.Administrative Duties:, • Ensure prompt and accurate closure of daily invoices., • Dispatch essential confirmations to our clients, ensuring clarity and transparency., • Send out detailed visit reports to respective clients, painting a vivid picture of their pet's stay.Breaks:, • Display adaptability by covering for "Player 3" or another designated colleague during their breaks when called upon.What We're Looking For:, • Dexterity: Manage multiple tasks and demands with grace and efficiency., • Communication Skills: Stellar verbal and written communication skills to ensure positive interactions., • Experience: Prior front desk or client service experience is an advantage., • Team Player: The ability to work collaboratively with diverse teams.Why Join Dan's Pet Care:, • Cutting-Edge Facility: Operate at the forefront of a state-of-the-art pet care environment., • Inclusive Team: Be part of a close-knit team passionate about pet care excellence., • Growth Opportunities: Benefit from opportunities to grow and learn in a dynamic workspace., • Rewarding Experience: Relish the joy of brightening a pet owner's day with top-notch service.* Incomplete applications that have not responded to all screening questions will not be considered for review by our team. Equal Opportunity Employer Who You Are • Dog Lover Extraordinaire: Your passion for animals shines through in everything you do., • Experience Preferred, Not Required: Previous experience in dog handling, pet care, or related fields is a plus, but not necessary. A willingness to learn is essential., • Strong Communicator: You can effectively share information with pet parents, teammates, and management., • Team Player: Collaboration is second nature to you, and you thrive in a fast-paced environment., • Eager to Learn: You’re excited to expand your knowledge of dog behavior, training, and health.What We Offer, • Competitive Pay & Benefits: Rewarding you for the vital work you do., • Career Growth: Opportunities to advance in the rapidly expanding pet care industry., • Professional Development: Access to training programs, certifications, and workshops., • An Inspiring Workplace: Work in a clean, well-equipped, and welcoming facility where every detail is designed with care in mind., • Unmatched Job Satisfaction: Few roles are as fulfilling as bringing joy and safety to the lives of dogs and their families.Join Our Mission to Raise the Bar in Pet Care