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Job Description Title: IT Analyst Location: Time Out Market, New York Department: Operations Reporting to: VP Operations Brand Video: Role overview Time Out Market currently operates over 13 markets worldwide and is expanding very quickly. We are seeking a dynamic and results-oriented IT Analyst to join our team. This role is pivotal in supporting the Head of Technology in driving technological advancements within the company. Responsibilities Project Support: * Collaborate closely with the Head of Technology to deliver successful project outcomes. * Provide technical expertise and support throughout the project lifecycle on various technology related tasks - networking, AV, software enrollment. MSP Management: * Work in tandem with our Managed Service Provider (MSP) to ensure optimal support for our existing markets. * Oversee the technical health and performance of market systems. Technology Optimization: * Foster cross-departmental collaboration to identify opportunities for technology enhancement. * Implement strategies to streamline operations and improve efficiency. Documentation: * Develop and maintain comprehensive technical documentation, including system configurations, troubleshooting guides, and knowledge bases. * Align with the broader Time Out Group policies. * Provide technical leadership and guidance to internal stakeholders, including training and presentations of systems. * Supporting and guiding management and executives to understand the need for change. Compliance: * Adhere to company policies and procedures, ensuring all technological operations align with group standards. New Developments: * Actively participate in the project team meetings to contribute to the development and implementation of new technological solutions and markets. Skills: * Proven experience in a technical management role (preferably hospitality industry) * Strong understanding of IT infrastructure and systems and networking concepts * Excellent project management and organisational skills * Ability to collaborate effectively with diverse teams on global scale * Strong problem-solving and analytical skills, communication and interpersonal skills * Strong knowledge of POS systems and CRM systems What we look for in a candidate Time Out is a company filled with individuals as diverse as the cities we are in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… * Be commercially astute * Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence * Think globally * Have excellent communication and relationship building skills * Have a high sense of ownership, urgency and drive * Be a team player About our culture At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business. About Time Out Group plc Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience. About Time Out Group Time Out Group is a global brand that inspires and enables people to experience the best of the city. Time Out launched in London in 1968 to help people discover the best of the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across 333 cities in 59 countries and across a unique multi-platform model spanning both digital and physical channels. Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs, drinks and cultural experiences together under one roof. From award-winning chefs to much-loved local gems, from cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures and celebrates the best of the city. The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion, and there are currently Markets in 13 cities, including New York, Montreal, Dubai and Cape Town, with several new locations expected to open in 2026 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond. It’s our expertise, authenticity and collaboration that make us successful and a unique team.

Job Description WHO WE ARE Domiciled in Bermuda, with offices in London, Miami, New York and Dubai, Relm Insurance Ltd. (“Relm”) is the first IIGB (Innovative Insurer General Business) insurer regulated by the Bermuda Monetary Authority (“BMA”). Since inception, Relm has remained focused on its Vision of “Making Innovation Resilient” by providing insurance to companies pioneering new technology frontiers in over 35 countries around the world. Relm’s dynamic global team has executed market-leading insurance solutions for companies operating in web3, AI, financial technology, biotech and other important emerging sectors. WHAT WE ARE LOOKING FOR At Relm Insurance Ltd, our Mission is “To contribute to the building of the future by creating solutions for complex risks in innovative markets.” As we continue leading the way in emerging industries, we’re looking for a Executive Assistant/Office Manager to join our team and play a key role in this mission. At Relm, we believe in fostering a diverse and inclusive culture, where everyone is empowered to bring their unique perspectives and ideas. Our core values of Accountability, Collaboration, Curiosity & Creativity, and Courage & Optimism are central to who we are, and we strive to bring these values to life every day. We bring these values to life every day — whether by collaborating on innovative solutions, tackling challenges with optimism, or pushing boundaries with creativity and courage. Requirements WHAT YOU WILL DO • Provide comprehensive administrative support to senior executives, including calendar management, scheduling meetings, and arranging travel logistics., • Support with the preparation of correspondence, reports, presentations, and other documents as required., • Act as a liaison between executives and internal/external stakeholders, handling communications with professionalism and confidentiality., • Assist in preparing for meetings, ensuring all materials are organized and distributed timely., • Oversee daily office operations to ensure efficiency, cleanliness, and a positive working environment., • Manage office supplies, equipment, and facilities maintenance, ensuring adequate stock and functionality., • Coordinate office events, meetings, and conferences, including logistics and catering arrangements., • Implement and maintain office policies and procedures to support operational excellence., • Assist in recruitment and onboarding process for new employees by coordinating job postings, scheduling interviews, and corresponding with candidates., • Conduct initial screening of candidates and coordinate with hiring managers throughout the recruitment process., • Address employee queries regarding HR policies, benefits, and other HR-related matters., • Conduct orientation sessions for new hires and ensure a smooth integration into the team., • Facilitate training and development programs for employees., • Ensure the implementation of company HR policies and procedures at the local level., • Manage confidential information with discretion and professionalism., • Handle incoming inquiries and requests, prioritizing and resolving them efficiently., • Assist in special projects and initiatives as assigned by senior management. WHAT YOU BRING TO THE TABLE: • 3-5 years of experience as an Executive Assistant to a senior executive, with office management responsibilities., • Exceptional organizational and project management skills, with a keen eye for detail and the ability to manage multiple priorities effectively., • Proven expertise in vendor management, ensuring seamless coordination and service delivery., • Strong communication skills, with the ability to engage effectively across all levels of the organization, including executive leadership. WHY YOU’LL LOVE WORKING WITH US At Relm, we are not just another insurance company – we’re a team of innovators, creators, and collaborators who are redefining what’s possible in the industry. We value each individual’s unique skills and experiences and offer a workplace where creativity, innovation and diversity are at the heart of everything we do. We are deeply committed to fostering an inclusive culture where every team member feels valued, supported, and empowered to do their best work. At Relm, you will have the opportunity to grow in your career, play a role in an industry transformation, and contribute to a team that celebrates creativity, collaboration, and innovation. WHAT WE OFFER The annual salary for this role is structured within a range USD 90,000 - USD 100,000 depending on experience and qualifications. • Paid Public Holidays: Enjoy ten (10) paid public holidays each year, giving you the opportunity to unwind and recharge., • Generous Paid Time Off (PTO): You’ll receive 28 days of Paid Time Off (PTO) annually, giving you the flexibility to take care of personal matters, vacation, or sick days., • Full Health Coverage: The company fully covers your medical, dental, vision, life, and disability insurance to ensure you and your family are well taken care of., • 401K Program with Company Match: Plan for your future with access to the company’s 401K program, including a 5% company match, • Professional Development & Mentorship: We invest in your growth through professional development opportunities, training, and mentorship programs, helping you advance in your career., • Wellness Stipend: Take care of yourself with a monthly wellness stipend to support your health and well-being., • Commuting & Travel Reimbursement: We offer a commuting reimbursement to help with transportation costs, including parking, making your daily commute easier., • Your Voice Matters: Work in an environment where your opinions and ideas are valued and play a crucial role in driving the success of our team., • Endless Growth Opportunities: Enjoy a multitude of career growth opportunities, ensuring that you have the resources to thrive and advance within the company. At Relm, you won’t just join a company - you’ll be part of a team that’s shaping the future. If you’re ready to make an impact, we’d love to hear from you.