Business Manager
hace 14 días
Massapequa
Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Employee discounts, • Opportunity for advancement, • Paid time off Role Responsibilities: BUSINESS OPERATIONS AND PEOPLE LEADERSHIP • Drives financial performance and productivity for all operational aspects of the center, • Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy, • Hires outstanding talent and ensures the center is fully staffed with high-performing teachers, • Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact, • Forecasts future enrollment based on annual graduation, • Manages center inventory- office supplies, food, curriculum, staff recognition items, etc., • Manages all vendor relationships- organizes facilities maintenance and technology support, • Ensures parent billings, accounts receivable, and collections are accurate and precise, • In partnership with the Center Director, conducts team meetings to communicate important information and set a direction, • Working to ensure state compliance and record-keeping, • Assisting in ensuring compliance with TLE Curriculum and policies, • Assisting in classrooms as staff support as neededCUSTOMER ENGAGEMENT, • Executes marketing brand campaigns within the center and implements local marketing activities., • Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses), • Effectively uses social media channels for parent engagement and retention, • Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment., • Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers, • Has a strong understanding of the childcare offerings within the community, • Maintains the lead tracking portal and customer database, • Coordinates the registration process and maintains customer and employee information in center systems, • Responsible for communications to families (i.e. billing, newsletters), • Plans and manages budget for parent pleasers, • Must be flexible with schedule Qualifications: The Assistant Center Director must comply with minimum standards, as set forth by company policies in addition to state and government regulations. • Possess a degree in Early Childhood or a closely related field, or be near completion of a degree., • CDA is a plus., • Satisfy the mandatory physical and background checks as required by the State and company regulations and procedures., • Have comprehensive knowledge and understanding of OCFS regulations, • 1-2 years of work experience in a childcare program required, • Minimum 1 year in a supervisory position in business administration or childcare, • Demonstrate excellent organizational and leadership skills, • Be enthusiastic and adaptable, • Strong customer service and communication skills., • Possess skills, attributes and characteristics conducive to and suitable for dealing with children, parents, coworkers, clients and management., • Work well under pressure and be a positive, enthusiastic team player, • Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting