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Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas. • Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met, • Trains, motivates, mentors and organizes team members, • Purchases supplies, beverages and equipment per the direction of the QSR General Manager, • Monitors inventory, checks orders and distributes supplies as needed throughout the department, • Manages transactions and ensures accurate accounting, • Records shift notes and assists with administrative duties such as scheduling when needed, • Ensures department complies with all quality, health, safety and sanitation standards, • Documents, investigates and resolves guest incidents, • Performs other duties as required or assignedQualifications, • High school graduate or equivalent; post-secondary degree preferred, • 2+ years of lead or supervisory experience in food service, • Math skills and ability to handle money accurately, • Strong knowledge of steps of service, • Excellent communication and problem-solving skills, • Knowledge of coffee and coffee production, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas. • Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met, • Trains, motivates, mentors and organizes team members, • Purchases supplies, beverages and equipment per the direction of the QSR General Manager, • Monitors inventory, checks orders and distributes supplies as needed throughout the department, • Manages transactions and ensures accurate accounting, • Records shift notes and assists with administrative duties such as scheduling when needed, • Ensures department complies with all quality, health, safety and sanitation standards, • Documents, investigates and resolves guest incidents, • High school graduate or equivalent; post-secondary degree preferred, • 2+ years of lead or supervisory experience in food service, • Math skills and ability to handle money accurately, • Strong knowledge of steps of service, • Excellent communication and problem-solving skills, • Knowledge of coffee and coffee production, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register Additional Information • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. • Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees, • Documents, investigates, escalates and resolves all employee and guests incidents, • Ensures exceptional service standards are consistently met and that activities are carried out effectively, • Inspects dining room and storage areas to ensure compliance with health and safety regulations, • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications, • Reviews financial information such as sales, inventory and costs to monitor budget, • Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc., • Performs other duties as required or assignedQualifications, • 2+ years of experiencing leading or managing a front-of-house restaurant team, • Understanding of steps of service, • Outstanding communication, leadership and problem-solving skills, • Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Bartender is responsible for making, mixing and pouring alcoholic and non-alcoholic beverages for guests at the bar and restaurant. A Bartender provides friendly, cheerful, attentive and timely service to create an exceptional experience for all guests. Functionally reports to the Restaurant Manager and instructs the Barback. • Prepares drinks, serves wine and bottled beers, and draws draught beer from kegs, • Interacts with guests, takes orders and serves snacks and drinks, • Arranges bottles and glasses to make an attractive display and merchandise drinks, • Maintains a clean and sanitary bar that meets Department of Health standards, • Complies with all food and beverage regulations, • Performs other duties as required or assignedQualifications, • Basic math and cash-handling skills, • Basic knowledge of beer and wine, • Excellent communication skills, • Availability to work a flexible schedule often including nights and weekends, • Ability to remain stationary for periods up to 8 hours in length, • Ability to reach, bend, stoop and exert well-paced mobility, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and Restaurant GM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. • Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees, • Documents, investigates, escalates and resolves all employee and guests incidents, • Ensures exceptional service standards are consistently met and that activities are carried out effectively, • Inspects dining room and storage areas to ensure compliance with health and safety regulations, • Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications, • Reviews financial information such as sales, inventory and costs to monitor budget, • Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc., • Performs other duties as required or assignedQualifications, • 2+ years of experiencing leading or managing a front-of-house restaurant team, • Understanding of steps of service, • Outstanding communication, leadership and problem-solving skills, • Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Prep Cook prepares a variety of cold food items and all prepared ingredients that will be distributed to the kitchens to be cooked for restaurants. Reports to the Cafe Manager and Cafe leads • Washes, peels, slices and mix vegetables, fruits, meats, cheeses and other ingredients for salads, cold plates, side dishes, entrees, pizza and desserts., • Cleans all utensils, preparation equipment and counters required for production, • Performs other duties as required or assigned, • Prepares pizza alla pala, panini and dessert according to specific recipes, • Follows recipes and complies with portion sizes, quality standards, department rules and procedures and Department of Health regulations Qualifications, • 1+ year of kitchen experience, • Basic math skills, • Good knife skills and finger dexterity to use small tools and utensils adeptly, • Availability to work onsite with a flexible schedule including evenings, weekends and holidays, • Ability to lift up to 50 pounds and exert well-paced mobility, • Ability to spend up to 8 hours standing or walking in a kitchen and restaurant environment Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Prep Cook prepares a variety of cold food items and all prepared ingredients that will be distributed to the kitchens to be cooked for restaurants. Reports to the Sous Chef Manager. • Washes, peels, slices and mixes vegetables, fruits, meats, cheeses and other ingredients for salads, cold plates, side dishes, entrees, appetizers and garnishes, • Follows recipes and complies with portion sizes, quality standards, department rules and procedures and Department of Health regulations, • Cleans all utensils, preparation equipment and counters required for production, • Performs other duties as required or assignedQualifications, • 1+ year of kitchen experience, • Basic math skills, • Good knife skills and finger dexterity to use small tools and utensils adeptly, • Availability to work onsite with a flexible schedule including evenings, weekends and holidays, • Ability to lift up to 50 pounds and exert well-paced mobility, • Ability to spend up to 8 hours standing or walking in a kitchen and restaurant environment Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Fresh Pasta Prep Cook has expertise on products and processes at a minimum of two retail stations at an Eataly. An fresh pasta prep cook shares knowledge about products and ingredients with guests and recommends products and portion sizes. Reports to Central Kitchen Chef De Cuisine and Sous Chef Manager. Assists the retail counters with daily operations as needed to ensure counters are running smoothly • Ensures retail supplies are in stock and being utilized properly at all stations, • Stocks counter and display refrigerators neatly, accurately and in a timely manner, • Slices, weighs, labels, displays, sells and packages products per department standards and guest specifications, • Manages transfers between departments to ensure accurate inventory levels and Cost of Goods Sold (COGS), • Provides a steady presence on the floor, constantly interacting with guests, employees, vendors and visitors, • Performs other duties as required or assignedQualifications, • 2+ years of experience in food service production, • Strong knowledge of steps of service, • Great communication and problem-solving skills, • Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Line Cook transforms high-quality, unique ingredients into authentic Italian dishes through preparing, cooking and plating food items in Eataly’s exciting, high-volume, open kitchens. Reports to the Sous Chef Manager or Chef de Cuisine. • Portions, cuts, slices, dips, batters, breads, whips, beats, maintains holding temperature, fries and sautés, • Selects cuts of meat, poultry, shellfish, fish, game or vegetables to be used for frying or sautéing, • Plates menu items along with appropriate garnish, • Follows recipes and complies with portion sizes, quality standards, department rules and procedures, and Department of Health regulations, • 1+ years in a food preparation position, • Good knife skills and finger dexterity to use small tools and utensils adeptly, • Degree from a culinary arts training program preferred, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to work with commercial equipment including stand mixers, ovens, torches, etc. Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Line Cook transforms high-quality, unique ingredients into authentic Italian dishes through preparing, cooking and plating food items in Eataly’s exciting, high-volume, open kitchens. Reports to the Chef De Cuisine. • Portions, cuts, slices, dips, batters, breads, whips, beats, maintains holding temperature, fries and sautés, • Selects cuts of meat, poultry, shellfish, fish, game or vegetables to be used for frying or sautéing, • Plates menu items along with appropriate garnish, • Follows recipes and complies with portion sizes, quality standards, department rules and procedures, and Department of Health regulations, • Performs other duties as required or assignedQualifications, • 2+ years in a food preparation position, • Good knife skills and finger dexterity to use small tools and utensils adeptly, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Line Cook transforms high-quality, unique ingredients into authentic Italian dishes through preparing, cooking and plating food items in Eataly’s exciting, high-volume, open kitchens. Reports to the Sous Chef Manager or Chef de Cuisine. • Portions, cuts, slices, dips, batters, breads, whips, beats, maintains holding temperature, fries and sautés, • Selects cuts of meat, poultry, shellfish, fish, game or vegetables to be used for frying or sautéing, • Plates menu items along with appropriate garnish, • Follows recipes and complies with portion sizes, quality standards, department rules and procedures, and Department of Health regulations, • Performs other duties as required or assignedQualifications, • 2+ years in a food preparation position, • Good knife skills and finger dexterity to use small tools and utensils adeptly, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Lead Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Lead Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Manager. • Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel, • Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system, • Takes and manages reservations in restaurants that allow reservations, • Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability, • Informs guests when tables are ready, escorts them to table, provides menus and introduces the server, • Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency, • 2+ year of experience in a high-volume restaurant, • Basic computer skills, • Excellent communication skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Line Cook transforms high-quality, unique ingredients into authentic Italian dishes through preparing, cooking and plating food items in Eataly’s exciting, high-volume, open kitchens. Reports to the Sous Chef Manager or Chef de Cuisine. • Portions, cuts, slices, dips, batters, breads, whips, beats, maintains holding temperature, fries and sautés, • Selects cuts of meat, poultry, shellfish, fish, game or vegetables to be used for frying or sautéing, • Plates menu items along with appropriate garnish, • Follows recipes and complies with portion sizes, quality standards, department rules and procedures, and Department of Health regulations, • 2+ years in a food preparation position, • Good knife skills and finger dexterity to use small tools and utensils adeptly, • Degree from a culinary arts training program preferred, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to work with commercial equipment including stand mixers, ovens, torches, etc. Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Line Cook transforms high-quality, unique ingredients into authentic Italian dishes through preparing, cooking and plating food items in Eataly’s exciting, high-volume, open kitchens. Reports to the Chef de Cuisine. • Portions, cuts, slices, dips, batters, breads, whips, beats, maintains holding temperature, fries and sautés, • Selects cuts of meat, poultry, shellfish, fish, game or vegetables to be used for frying or sautéing, • Plates menu items along with appropriate garnish, • Washes, peels, slices and mixes vegetables, fruits, meats, cheeses and other ingredients for salads, cold plates, side dishes, entrees, appetizers and garnishes, • Follows recipes and complies with portion sizes, quality standards, department rules and procedures, and Department of Health regulations, • Performs other duties as required or assignedQualifications, • 2+ years in a food preparation position, • Good knife skills and finger dexterity to use small tools and utensils adeptly, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Sous Chef supervises and coordinates the production of high-quality, authentic Italian dishes in one of Eataly’s exciting, high-volume, open kitchen restaurants. Reports to the Chef de Cuisine and manages the kitchen staff. • Supervises and coordinates activities related to food preparation, kitchen and storage areas, • Participates in menu planning and actively manages food production, • Trains and works alongside cooks to ensure quality, speed, safety and health standards are consistently met, • Informs front of house personnel of menu changes, specials and shortages, • Requisitions and apportions food items and utilizes food surpluses to control food costs, • Assists with scheduling and payroll processing as requested, • Documents, investigates, escalates and resolves employee or guest incidents, • Performs other duties as required or assignedQualifications, • 3+ years of back of house experience, including 1+ years of management experience, • Good communication skills, • Excellent knife skills and finger dexterity to use small tools and utensils adeptly, • Advanced computer skills, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Pastry Hourly Sous Chef supervises and participates in the transformation of high-quality ingredients into delicious Italian pastries in accordance with Eataly’s recipes. Reports to the Pastry Chef De Cuisine and the Pastry Sous Chef Manager. • Leads the Pastry Team in the preparation of pastries, tiramisu, cannoli, cookies, brioches, gelato and other Italian desserts in accordance with Eataly’s standards, • Follows recipes and complies with portion sizes, quality standards, department rules and procedures, and Department of Health regulations, • Washes and cleans all utensils, preparation equipment and counters required for production, • Performs other duties as required or assignedQualifications, • 2+ years in a pastry preparation position, • Excellent communication skills, • Basic math and measuring skills, • High school diploma or equivalent; degree from a post-secondary culinary arts training program preferred, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Order Processing Associate for Eataly’s corporate buying team will be responsible for processing orders for Eataly third-party and franchise locations, managing order submission, sales order creation, vendor correspondence, and data analysis. This role works closely with Buyers and Category Managers as critical administrative and data support. · Accurately enters customer orders into internal purchasing system and submits to applicable vendor partner · Collaborate with category managers and buyers to troubleshoot order issues, including out of stocks and confirmation of approved back up item, pricing, and item ID · Tracks order confirmations, delivery status and communicates substitutes, out of stocks or delays as applicable · Processes and verifies sales orders for completeness, pricing, and accuracy · Follows up with vendors on discrepancies, shortages, delays or substitutions on behalf of buying team · Ensures compliance with order deadlines and delivery schedules · Maintains and updates order records, spreadsheets and databases in connection with order entry · Enters purchase and sales trade agreements (pricing quotes) in purchasing software · Creates data-focused files to summarize product performance, usage and fill rate by item and vendor · Support buyers and category managers with data and operational insights · Assist with process improvements to increase accuracy, efficiency, and fill rate performance · Exercises clear communication with team placing orders and provides consistent feedback on standard operating procedures · Performs other duties as required or assigned Qualifications · Minimum of two (2) years experience in order processing, supply chain or related data analytics and purchasing centric fields · Proficient in Microsoft Office Suite, with a strong knowledge of Excel · Ability to be flexible and problem solve in a fluid environment · Excellent communication skills · Outstanding data, analytical, organizational, and problem-solving skills · Experience working with Microsoft D365 a plus · Familiarity with restaurant or airport operations is a plus · Two (2) year associate’s degree or a bachelor’s degree from a four (4) year college preferred JOB REQUIREMENTS · May require coordination across different time zones and vendor schedules. Candidate will be based in New York City ideally. In-person and remote work available (hybrid work week). The compensation for this role is $20 - $25 per hour. Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401k with company match, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description As an integral part of the Corporate Product Team, the Head of Produce & Dairy manages the success of Eataly North America’s buying categories – produce and dairy - through executing procurement strategy, assisting in selecting the product offerings, overseeing catalog development and maintenance, inventory and forecasting management, building producer and vendor relationships, identifying product opportunities, market trends, and ensuring product assortment is in line with sales and margin goals. This position is based in New York, NY. Reports to the Director of Fresh Products, manages the category manager(s) assigned to produce and dairy and works closely with adjacent fellow senior buyers and other corporate and in-store departments. • Oversees the day-to-day procurement strategies and tasks across the categories produce and dairy, • Sources, negotiates costing, develops supply chain, and executes of product curation for all Eataly North America locations across retail and foodservice for assigned categories, • Manages Category Manager(s) to develop and analyze buying catalog, maintain assortment, and routinely monitor quoted pricing, margin analysis and performance by category, • Maintains relationships with vendor and producer partners, negotiates contracts and researches new supply chain opportunities, • Works closely with the Director of Fresh on new product brands, partnerships, and overall catalog assortment goals, • Researches opportunities for cost savings, product innovation, supply chain consolidation, SKU rationalization, and market pricing optimization, • Evaluates and audits key suppliers on a regular basis to meet purchasing goals, • Strategizes and executes new product launches, annual promotions, and activations tied to producer agreements, • Works closely with the Training and Operations team to hold retail teams accountable to merchandising and assortment standards by category, • Works closely with R&D and Culinary team to identify high quality offering ingredients, seasonal products and cost-efficient solutions for Restaurant and QSR operations, aiming at cost and labor efficiency, • Collaborates and works cross functionally with other corporate teams, including Marketing, Graphics, Accounting, Finance, HR/Training, • Collaborates and works cross functionally with Retail Managers, Fresh Market Managers, and Department Managers on projects defined by the Product Team and store leadership, • Supports and positively influences Product Team financial goals, product mix, business relationships, and operational innovation needs, • Plays a key role in curating selection for new markets and supporting new store openings, • Completes special projects on an ad-hoc basis, • Performs other duties as required or assignedQualifications, • Bachelor’s Degree, • Minimum of five years of experience in purchasing, or related category management roles, • Strong focus on produce and dairy purchasing, encompassing the entire product lifecycle including but not limited to sourcing, negotiation, vendor and supply chain development, product catalog maintenance, inventory management and optimization, forecasting, and KPI, margin and COGS parameters, • In-depth knowledge of produce and dairy markets, including seasonality and sourcing practices, • Strong data and analytical skills. Solid working knowledge of Microsoft Office Suite. Strategic mindset with attention to detail, • Outstanding leadership, organizational, negotiation, and problem-solving skills, • Excellent communication, motivation, and team-building skills Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401k with company match, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants! The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants. • Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards, • Works the floor actively, applying a hands-on approach, unafraid to get hands dirty, • Hires, assigns, trains, motivates, evaluates and terminates team members as necessary, • Provides in-the-moment coaching and feedback to team members, actively facilitating their growth, • Manages inventory levels and replenishes goods and operating materials, • Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc., • Documents, investigates and resolves employee and guest incidents, • Maintains a high level of hospitality towards guests as well as within the team, • Performs other duties as required or assignedQualifications, • Bachelor’s Degree or Associate Degree, • 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals, • Demonstrated problem-solving, organizational, analytical and business management skills, • Excellent communication, leadership and team-building skills, • Advanced proficiency in Microsoft Office, • Availability to work a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description Sr Manager, Customer Care The Senior Manager, Customer Care owns and evolves the digital customer support, reputation management, and antifraud workflows for Eataly North America. The Sr Manager Customer Care oversees the first point of contact for all customer contact through digital communications, working collaboratively with teams at local and corporate level to identify in-store issues, consistent themes, and notable brand impact moments for appropriate escalation and ownership. KEY RESPONSIBILITIES -Omnichannel strategy & operations: Design, implement and govern the omnichannel customer support model using Zendesk as the single source of truth for ticketing, routing, SLA enforcement and knowledge management; ensure unified customer history and smooth handoffs between channels (email, phone, chat, social, messaging, in-store). -Reputation & review management (centralized): Centralize monitoring and response to public reviews via Local Strategy; classify incoming reviews, convert critical reviews into operational tickets, assign follow-ups to store or central teams, and define public reply templates and timing objectives. -Partner with Marketing/PR on all high level customer services issues that could have notable brand impact to escalate reputational issues and convert positive feedback into content. -Fraud prevention & payments oversight: Monitor for anti-fraud activity and partner with Eataly global digital team to ensure reduced risk for fraud -Implement manual review playbooks, measure false positives/negatives and refine rules to balance conversion and security; coordinate with Finance and Legal on dispute resolution and reporting. -Vendor governance & workforce management: Manage the outsourced 1st-level vendor including WFM and forecasting, capacity planning for seasonal peak demand, SLA enforcement, QA program and continuous coaching. -Processes, playbooks & training: Create and maintain a comprehensive handbook for 1st-line 3rd party agents covering scripts, escalation flows, refund and voucher handling, classes and events procedures, and language guidance. -Measurement & continuous improvement: Define and report on key metrics, and identify trends and consistent themes in customer experience -Tech Roadmap Optimization: collaborate with the IT department to help shape and maintain a 12–24-month systems roadmap for customer care. Ensure the roadmap reflects business priorities aimed at enhancing service levels and boosting efficiency. REQUIRED EXPERIENCE & SKILLS -6+ years in Customer Care / CX / Operations roles within retail, hospitality or eCommerce; minimum 3 years managing employees or external vendors. -Practical experience administering Zendesk (or comparable enterprise ticketing platform). -Strong analytical skills and comfort with dashboards, KPI design and reporting. -English fluency required. PREFERRED / NICE TO HAVE -Background in hospitality operations (restaurant reservations and guest recovery). -Experience with review management platforms and integrations. -Familiarity with workforce management tools and contact center QA programs. SOFT SKILLS -Data-driven leader with pragmatic decision making and experience in cross-functional influence. -Strong vendor management skills with ability to build resilient external partnerships. -Excellent communicator, coach and change agent; able to simplify complex processes and drive adoption across retail stores and central teams. Salary Range $110,000-$115,000, based on experience Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description EATALY Flatiron is currently hiring Restaurant Professionals to join our team! Candidates who are interested in becoming a part of the team need to have a passion for hospitality and enthusiasm for quality food, beverage, and service. Eataly is a place where you can EAT, SHOP, and LEARN about high-quality, authentic Italian cuisine. Each Eataly location contains an array of full-service restaurants, cafés, to-go eateries, fresh counters, a grocery market with more than 10,000 products, and a cooking school. We will be hosting an Open Call on Eataly Flatiron - Wednesday May 13th from 9:00am - 11:00am, and we would love to see you there! For this power hour, we are hiring for the following positions: • Pastry Sous Chef Hourly ($22- $26), • Seasonal Pastry Cook ($20 - $23), • Bread Baker ($18 - $21), • Seasonal Host ($17-$20), • Seasonal QSR Sales Associate ($17 + tips), • Barista ($17.50 + tips), • Pasta Maker ($17 - $20), • Seasonal Server ($17 + tips) WHERE: Eataly Flatiron, at 200 5th Avenue & 23rd Street. Please come in our 23rd Street entrance and check in at the Guest Relations desk. Please bring your resume & your enthusiasm! Qualifications ▪️ 1+ year of experience in a high-volume restaurant ▪️ Basic computer skills ▪️ Excellent communication skills ▪️ High school diploma or equivalent preferred Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Pastry Cook transforms high-quality ingredients into delicious Italian pastries in accordance with Eataly’s recipes. Reports to the Pastry Sous Chef and the Pastry Chef. • Prepares pastries, tiramisu, cannoli, cookies, croissants, gelato and other Italian desserts, • Follows recipes and complies with portion sizes, quality standards, department rules and procedures, and Department of Health regulations, • Washes and cleans all utensils, preparation equipment and counters required for production, • Performs other duties as required or assignedQualifications, • 1+ years in a pastry preparation position, • Basic math and measuring skills, • Availability to work onsite with a flexible schedule often including evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The (Temporary) Manager, Benefits leads the functions for all Eataly North America locations. The Manager, Benefits ensures accurate and timely benefits tracking and processing. The Manager, Benefits will develop creative and cost-effective approaches to delivering a highly valued, comprehensive employee benefit portfolio, including health, welfare, and retirement programs. Reports to the Benefits Director. -Manage operational aspects of employee benefits programs which may include but may not be limited to 401(k), defined contribution, and defined benefit retirement plans, health, life, and Voluntary insurance plans. -Own annual open enrollment process, including development of communications materials, coordination of information sessions and enrollers, and administration of enrollment changes within HRIS and with vendors. -Provide appropriate internal education and training (as a subject matter expert) related to employee benefit programs, leave management, and worker’s compensation, and applicable regulations and laws. -Assist, educate and guide employees through the benefits enrollment process. -Develop, implement and co-manage wellness programs and perks programs to support the overall total health management strategy. -Lead employee communication programs to educate and gain participation in benefit and wellness programs. -Research, investigate and resolve complex escalated issues involving benefit programs and administration. -Manage FMLA, paid parental leave, and any other leave administration. -Performs other duties as required or assigned Compensation Range: $35 - $40 Hourly Qualifications QUALIFICATIONS -5 + years of related experience -Strong working knowledge of Microsoft Office Suite, specifically Excel -Excellent analytical, organizational, and problem-solving skills -Excellent communication, motivation, and team-building skills -Extensive understanding of federal and state employee benefit regulations, (e.g. ERISA, HIPAA, etc.) -Experience with Ceridian|Dayforce software is preferred -Able to act with discretion in managing confidential information Additional Information Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Table Support Team Member is responsible for creating a high-quality dining experience in Eataly’s restaurants through timely and accurate delivery of meals as well as the organization and cleaning of tables. Reports to the Service Leads and Assistant General Managers. • Greets guests in assigned area; pours beverage as requested; serves bread and olive oil, • Runs food from kitchen to guest tables after ensuring each course to be delivered is complete and accurate, • Runs beverage from bar to guest tables and makes sure water glasses remain filled, • Removes used dishes and silverware from guest tables between courses and after guests leave the table, • Maintains cleanliness of all tables and chairs in assigned service area and resets vacated tables, • Assists servers when needed and understands food descriptions and ingredients of menu items, • 1+ year of experience in a fast-paced restaurant, • Highly organized with excellent time management skills, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description As a Payroll Analyst, you will play a crucial role in ensuring the accuracy and efficiency of our payroll processes. You will be responsible for performing various tasks related to payroll administration and analysis, including but not limited to managing payroll, auditing payroll data, resolving payroll discrepancies, and generating payroll reports. The ideal candidate will possess strong analytical skills, attention to detail, and a thorough understanding of payroll regulations and best practices. Reports to Head of Payroll. Oversee and support weekly payroll, accurate allocation on tip sheets in a timely fashion manner for multiple locations across US and Canada. • Generate and distribute payroll reports for accuracy; process adjustments if needed, • Maintains accurate payroll records for employees on a weekly basis., • Coordinate with Managed Payroll team to issue manual checks when needed., • Conduct regular audits of payroll records to ensure accuracy and integrity., • Investigate and resolve discrepancies or errors in payroll processing., • Maintains payroll operations by following policies and procedures; reports needed changes., • Maintains employee confidence and protects payroll operations by keeping confidential information, • Coordinate with the Dayforce Managed Team to submit and track levies, garnishments, and other third-party deductions., • Analyze payroll data to identify trends, anomalies, and potential issues, • Generate and distribute payroll reports to stakeholders as needed., • Provides payroll information by answering questions and requests., • Identify and implement opportunities to streamline payroll processes in collaboration with cross-functional teams and the Dayforce Managed Team., • Document payroll procedures and ensure compliance with internal controls., • Performs other duties as required or assigned. Qualifications • 2+ years of experience in processing payroll required, • Experience with multi-state US payroll, and Canada (Ontario Province) payroll preferred, • Experience with restaurant and retail payroll, including tips, preferred, • Experience with Dayforce Payroll system preferred., • Ability to work efficiently and with precision, especially with numbers, • Solid organizational, multitasking and time management skills, • Effective verbal and written communication skills., • In-depth knowledge of payroll process, tax regulations and compliance requirements, • Proficient in Microsoft Excel, including VLOOKUP, INDEX/MATCH, and pivot tables., • Strong analytical and problem-solving skills with high attention to detail. Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description HRIS MANAGER The HRIS Manager is responsible for the strategic oversight, administration, and continuous optimization of the Dayforce HRIS platform. This role serves as the organization’s primary subject matter expert and system owner, ensuring data integrity, compliance, reporting accuracy, and an exceptional user experience across the employee lifecycle. In addition, the HRIS Manager serves as backup Payroll Administrator, supporting accurate and compliant payroll processing during peak cycles and absences. The ideal candidate brings deep Dayforce expertise, strong payroll and compliance knowledge, and a system-oriented mindset to drive scalable, efficient HR operations. JOB OVERVIEW HRIS Strategy & System Management (Dayforce) -Own the overall HRIS strategy and roadmap, ensuring Dayforce capabilities align with business, operational, and compliance needs. -Serve as the primary administrator and technical owner of Dayforce, including system configuration, workflows, security roles, job structures, and data governance. -Oversee ongoing system maintenance, enhancements, and configuration changes to support organizational growth (e.g., new locations, restructuring, role creation). -Act as the technical liaison between HR, Payroll, IT, Finance, and system vendors to gather requirements, resolve issues, and deliver effective solutions. -Partner with HRIS vendors to manage upgrades, release testing, integrations, and issue resolution. Payroll Oversight & Backup Administration -Serve as backup Payroll Administrator, ensuring accurate and timely processing of weekly payroll when required. -Oversee payroll system controls, reconciliations, and data flows between payroll, timekeeping, benefits, and HRIS modules. -Maintain payroll records including earnings, deductions, taxes, garnishments, and direct deposits. -Support payroll audits, internal reviews, and responses to employee or external inquiries. Data Integrity, Compliance & Controls -Establish and maintain data governance standards to ensure data accuracy, confidentiality, and integrity across HR and payroll systems. -Conduct regular HRIS and payroll audits to identify risks, errors, and improvement opportunities. -Ensure compliance with federal, state, and local payroll, tax, and employment reporting requirements, including W 2 and ACA reporting. -Monitor changes in payroll, tax, and employment laws and translate requirements into system or process updates. -Ensure HRIS operations comply with data privacy, security, and internal control standards. Reporting, Analytics & Decision Support -Oversee the development and delivery of standard and custom HR and payroll reports, dashboards, and metrics (e.g., headcount, turnover, compliance, payroll accuracy). -Provide actionable insights to HR leadership, Finance, and business partners through reliable data and analytics. -Serve as a key resource for advanced HRIS reporting and analytical requests. Projects, Testing & Implementations -Lead HRIS related projects, including system upgrades, new module implementations, integrations, and automation initiatives. -Oversee end to end testing activities (unit, integration, UAT), ensuring business readiness and system stability. -Manage project timelines, cross functional dependencies, and post go live stabilization and handoff. -Configure, test, and validate new pay groups, time off entitlement/accrual rules configurations in Dayforce. Process Improvement, Documentation & Enablement -Drive continuous improvement of HRIS and payroll processes, identifying opportunities to increase efficiency, accuracy, and user adoption. -Develop, maintain, and enforce HRIS and payroll policies, SOPs, runbooks, and user guides aligned with best practices and regulatory requirements. -Train and support HR, Payroll, managers, and new hires on system functionality, reporting, and compliance expectations. -Ensure strong end user support and knowledge transfer to operational teams. QUALIFICATIONS -Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field. -5+ years of progressive HRIS experience, including Dayforce administration. Salary range $100,000-$115,000, based on experience Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Category Manager for Meat and Seafood will be responsible for catalog management and monitoring and analyzing the usage and sales of proteins for Eataly’s current and future locations in North America. The Category Manager will support the planning and maintenance of Eataly’s product catalog and its underlying producer and vendor relationships with the goal of maximizing revenue and efficiency in various retail, QSR and restaurant outlets. Reports to Senior Buyer Meat & Seafood. JOB RESPONSIBILITIES CATEGORY MANAGEMENT: * Supports senior buyer with executing the strategic direction of the protein portfolio (meat and seafood) by analyzing category performance, identifying assortment opportunities, and maintaining up-to-date product catalogs * Oversees catalog maintenance for meat and seafood items, ensuring accuracy of item attributes, data specifications, pricing, margin, yield, and associated supply chain channels * Develops data-backed proposals from catalog KPIs and oversees forecasts and demand planning to ensure product availability and accurate usage reports by market * Collaborates with senior buyer on promotional calendar to negotiate and build out programming promotional activities * Assists across the entire product life cycle, including, but not limited to, pricing reviews, quality assessments, establishing supply chain channels, inventory management, and performance metrics by brand and item. * Manages a cost-effective supply chain and constantly looks for ways to reduce expenses and improve processes, while noting and correcting problems * Maintains strong relationships with Eataly vendors and producers as well as rapport and streamlined communication to Eataly teams executing the catalog at the store level * Streamlines product selection for stores, prioritizing national distributors/vendors * Assists with everyday operational issues, i.e: OOS situations, delivery issues, back up options, invoices/payments, item maintenance * Liaises with the culinary team for proteins used by foodservice outlets, providing regular updates about product usage, special requests and critical inventory levels * Creates reports to track stores’ performance of catalog, auditing routinely for purchasing accountability at store level, and recognizing trends and monitoring contractual obligations * Provides occasional on-the-ground operational support during new store openings to ensure assortment is activated correctly and supply chain is consistent * Creates proposals for promotions/activations and supports with billback calculations post-promotion * Performs other duties as required or assigned Qualifications * Minimum of three (3) years’ of progressively more responsible experience in category management, purchasing, or related data analytics and purchasing centric fields * Proficient in Microsoft Office Suite, with a strong knowledge of Excel * Ability to be flexible and problem solve in a fluid environment * Excellent communication skills * Outstanding data, analytical, organizational, and problem-solving skills * Butcher or restaurant operational experience a plus * Passion for Italian cuisine and products * Two (2) year associate’s degree or a bachelor’s degree from a four (4) year college preferred JOB REQUIREMENTS * Availability to troubleshoot urgent issues on occasional nights and weekends * Occasional travel to all Eataly North America locations The salary range for this position is $75,000 - $85,000 annually. Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Beverage Specialist is responsible for the receipt, storage and organization of all beverage items for the Front of House (FOH) team. The Beverage Specialist serves as a liaison between the Beverage team members and Front of House Management. Reports to the General Manager of Restaurants and Restaurant Assistant General Manager. • Receives all beverage items, supplies and materials, • Checks incoming merchandise against order sheets for accuracy in weight, quantity, order specifications, • Receives beverage orders: unloads, organizes, and retrieves deliveries; records information; notates shortages and discrepancies; returns unsalable merchandise to suppliers, • Maintains inventory and delivery records for FOH and related areas as prescribed by Beverage Manager, • Assists Beverage manager with admin duties including placing orders as needed, • Notes all discrepancies in the daily log immediately and informs Beverage Manager, • Issues stored items to proper departmental personnel and keeps records of the release of those items, • Assists in stocking or transporting items to the proper location within the store, • Performs other duties as required or assignedQualifications, • High school diploma or equivalent, • 1+ year of kitchen experience, • Availability to work onsite with a flexible schedule, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more! Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly's various QSR counters - serving gelato, pastries, coffee, paninis and other Italian treats.

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. Restaurant Floor Manager - FUTURE OPPORTUNITIES. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders,

A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats.

Minimum of two (2) years experience in order processing, supply chain or related data analytics and purchasing centric fields. Data Analytics Associate- Eataly Corporate. Creates data-focused files to summarize product performance, usage and fill rate by item and vendor.

The Order Processing Associate for Eataly’s corporate buying team will be responsible for processing orders for Eataly third-party and franchise locations, managing order submission, sales order creation, vendor correspondence, and data analysis.This role works closely with Buyers and Category Man

The Front End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Handles monetary transactions and performs advanced cashiering duties. Location: Eataly is hiring for a Cashier Lead NYC Position in Flatiron, New York City.

Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme but all with the same aim. Eataly is an equal employment opportunity employer. Eataly also prohibits harassment of applicants and empl

A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats.Reports to the QSR General Manager and the QSR Assistant General Managers.Provides service across all QSR

Supports senior buyer with executing the strategic direction of the protein portfolio (meat and seafood) by analyzing category performance, identifying assortment opportunities, and maintaining up-to-date product catalogs. Oversees catalog maintenance for meat and seafood items, ensuring accuracy of

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Housewares Sales Associate stocks and displays products in the housewares department and provides outstanding guest service. • Stocks and merchandises products according to department procedures and quality standards, • Maintains and organizes back-stock and warehouse storage areas according to department standards, • Stays up to date on product knowledge, and engages guests to explain our offering and drive sales, • Adheres to all guidelines about product recommendations and information, • Communicates department’s needs, adjustments, and any problems promptly and efficiently to a manager, • Maintains a safe and clean work environment in compliance with department, federal, and state regulations, • Does light cleaning duties such as sweeping, dusting, and packaging disposal as necessary, • Performs other duties as required or assignedQualifications, • 1+ year of sales experience, • Positive attitude and ability to work well with a team, • Excellent communication and guest service skills, • Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays, • Ability to lift up to 50 pounds Additional Information • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Senior Buyer, Produce- Eataly Corporate. Reports to the Director of Fresh Products, manages the category manager(s) assigned to produce and dairy and works closely with adjacent fellow senior buyers and other corporate and in-store departments.

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General Managers. • Provides service across all QSR counters, • Completes food preparation assignments neatly, accurately and in a timely manner, • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.), • Ensures all items are dated and following First in First Out (FIFO) standards, • Prepares necessary collateral, weighs, labels, packages and serves products, • Complies with department policies and quality, health, safety and sanitation standards, • Operates a cash register and ensures accuracy of cash drops and authenticity of bills, • Performs other duties as required or assignedQualifications, • Outstanding communication and guest service skills, • Experience operating a cash register preferred, • Prior food service experience preferred, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program Start Date: May 25

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Front End Sales Associate/Cashier handles payments and ensures accurate accounting of all transactions, collections and disbursements. Reports to the Market Manager and Assistant Marketing Managers. • Collects cash, checks or charge payments from guests and provides change and charge vouchers if appropriate, • Verifies accuracy of cash bank by counting cash, checks and charge payments at end of shift, • Obtains and reviews information regarding price changes, • Verifies employee discounts, returns, exchanges and voids with the assistance of the manager or shift lead, • Returns carts and baskets to their central distribution areas, takes back go-backs/damages, fixes displays, helps restock, and supports team members, • Performs other duties as required or assignedQualifications, • Basic math and cash-handling skills, • Basic knowledge of the functions of cash registers, • Ability to remain stationary for periods of up to 8 hours, • Ability to bend and stoop on occasion Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description The Grocery Sales Associate / Market Associate stocks and displays products in the Housewares and Grocery departments and provides outstanding guest service. Reports to the Market Manager. • Stocks, rotates, merchandises and faces products according to department procedures, • Ensures all grocery items are merchandised attractively as per quality standards, • Rotates products according to First In First Out (FIFO) standards, • Maintains and organizes back-stock and warehouse storage areas according to department standards, • Adheres to all guidelines about product recommendations and information, • Communicates department’s needs, adjustments and problems promptly and efficiently to manager, • Maintains a safe and clean work environment in compliance with department, federal and state regulations, • Performs light cleaning duties such as sweeping, dusting and packaging disposal as necessary, • Positive attitude and ability to work well with a team, • Verbal and written communication skills, • High school diploma or equivalent preferred, • Availability to work onsite with a flexible schedule including nights and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for Team Members to help be part of this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè! Job Description Eataly Caffe Team Members serve as brand ambassadors, embodying Eataly’s core values of hospitality and exceptional quality. Team members skillfully craft and serve a variety of specialty hot and cold beverages, following Eataly’s recipes while also accommodating guests' special requests. Team members work across all areas of the operation in both back-of-house and front-of-house. In addition to beverage preparation, team members are responsible for maintaining cleanliness and upholding health and safety standards. Eataly Caffe Team Members prepare food items following Eataly’s recipes and high standards, ensuring an exceptional experience for every guest. • Provides guests with outstanding service and in-depth knowledge of specialty products., • Greets, guides, and assists guests throughout their experience at Eataly Caffe., • Prepares and serves authentic Italian espresso across multiple counters, including coffee/café drinks and prepared food., • Seamlessly collaborates with other team members, fulfilling duties across all sections of the Caffe, including back-of-house and front-of-house areas., • Seamlessly collaborates with other team members, fulfilling duties across all sections of the Caffe, including back-of-house and front-of-house areas., • Masters product knowledge and storytelling to answer questions about our menu and products, offering guidance on allergens and ingredient information., • Maintains Eataly Caffe standards of guest service, presenting a hospitable and professional demeanor during all levels of business volume, • Ensures the Caffe remains clean and organized at all times in both guest and employee areas through assigned cleaning duties, such as: bathroom checks and table maintenance, washing dishes and equipment, cleaning prep and service stations, and stocking guest and employee areas., • Receiving retail and product orders. Unloading, organizing, and stocking deliveries; recording information; communicating shortages, discrepancies, and expired or damaged products., • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.), • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills., • Knowledgeable and enthusiastic about coffee, tea and drink preparation and product, • Outstanding communication and guest service skills, • Ability to follow recipe and execute tasks according to standard, • Ability to follow DOH / Company Regulations, • Ability to perform simple mathematical calculations and follow directions for all production, • Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale, • Dexterity for rapid repeated movements Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for a Café Lead to help lead this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè! Job Description Job Description The Eataly Caffe Lead serves as a brand ambassador, embodying Eataly’s core values of hospitality and exceptional quality. Caffe Leads work across all areas of the operation in both back-of-house and front-of-house to provide high quality menu items and experiences. Caffe staff are responsible for maintaining cleanliness and upholding health and safety standards, ensuring Eataly’s recipes and high standards, and assisting with shift administration and opening/closing duties. Oversees daily operations to ensure that Eataly Caffe consistently meets standards for guest service, employee practices, operational efficiency, and health and safety. • Collaborates closely with the Caffe Manager, to manage and monitor standard operating procedures, • Leads by example to motivate and train Caffe Team Members, • Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance., • Collaborates with other team members seamlessly and fulfill duties across all sections of the Caffe, including back-of-house and front-of-house areas, • Masters product knowledge and storytelling to answer questions about our menu and products, offering guidance on allergens and ingredient information., • Maintains Eataly Caffe standards of guest service, presenting a hospitable and professional demeanor during all levels of business volume, • Ensure the Caffe remains clean, organized, and neat at all times in both guest and employee areas through assigned cleaning duties, such as bathroom checks and table maintenance, washing dishes and equipment, cleaning prep and service stations, and stocking guest and employee areas., • Receive retail and product orders. Unload, organize, and stock deliveries; record information; communicate shortages, discrepancies, and expired or damaged products, • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.), • Assists the Caffe Manager with shift administration, including opening and closing duties., • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills, • Actively trains Caffe team members in collaboration with the Store Manager and other Caffe teams., • Represents the store to the community and guests, • Performs other duties as assignedQualifications, • 2+ years of experience supervising a café or quick service operation, • Experience and knowledge in coffee/food production and BOH management, • Excellent communication and team leadership skills, • Outstanding problem-solving skills and can stay calm and focused while under pressure, • Ability to stand, bend, reach and be mobile for up to 4-6 hours, • Ability to lift up to 20 lbs., • Ability to operate a commercial espresso machine Additional Information Benefits And Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for Team Members to help be part of this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè! Job Description Eataly Caffe Team Members serve as brand ambassadors, embodying Eataly’s core values of hospitality and exceptional quality. Team members skillfully craft and serve a variety of specialty hot and cold beverages, following Eataly’s recipes while also accommodating guests' special requests. Team members work across all areas of the operation in both back-of-house and front-of-house. In addition to beverage preparation, team members are responsible for maintaining cleanliness and upholding health and safety standards. Eataly Caffe Team Members prepare food items following Eataly’s recipes and high standards, ensuring an exceptional experience for every guest. • Provides guests with outstanding service and in-depth knowledge of specialty products., • Greets, guides, and assists guests throughout their experience at Eataly Caffe., • Prepares and serves authentic Italian espresso across multiple counters, including coffee/café drinks and prepared food., • Seamlessly collaborates with other team members, fulfilling duties across all sections of the Caffe, including back-of-house and front-of-house areas., • Seamlessly collaborates with other team members, fulfilling duties across all sections of the Caffe, including back-of-house and front-of-house areas., • Masters product knowledge and storytelling to answer questions about our menu and products, offering guidance on allergens and ingredient information., • Maintains Eataly Caffe standards of guest service, presenting a hospitable and professional demeanor during all levels of business volume, • Ensures the Caffe remains clean and organized at all times in both guest and employee areas through assigned cleaning duties, such as: bathroom checks and table maintenance, washing dishes and equipment, cleaning prep and service stations, and stocking guest and employee areas., • Receiving retail and product orders. Unloading, organizing, and stocking deliveries; recording information; communicating shortages, discrepancies, and expired or damaged products., • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.), • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills., • Performs other duties as required or assigned.Qualifications, • Knowledgeable and enthusiastic about coffee, tea and drink preparation and product, • Outstanding communication and guest service skills, • Ability to follow recipe and execute tasks according to standard, • Ability to follow DOH / Company Regulations, • Ability to perform simple mathematical calculations and follow directions for all production, • Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale Additional Information Benefits and Perks • Medical, Dental, Vision Insurance and Paid Parental Leave, • Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits, • Free staff lunch daily and discounts at Eataly, • Fun staff classes on products and Italian cuisine

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the QSR General Manager and the QSR Assistant General Managers. • Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters, • Provides guests with exceptional service and product details, such as coffee blend or preparation description, • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.), • Ensures all items are dated and following First in First Out (FIFO) standards, • Weighs, grinds or packs coffee beans for guests according to their specifications, • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills, • Cleans and sanitizes work areas in accordance with supervising health agency of the area, • Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies, • Maintains a calm demeanor during periods of high volume, • Knowledgeable and enthusiastic about coffee, tea and drink preparation, and product, • Outstanding communication and guest service skills, • Ability to perform simple mathematical calculations and follow directions for all production, • 1+ year barista experience on a manual espresso machine preferred, • Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale, • Dexterity for rapid and consistent espresso creation Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Senior Server coordinates the entire service station and communicates with front of the house and back of the house personnel to provide a dining experience that exceeds guest expectations. Additionally responsible for supporting the dining room operations with duties that include coordinating the team, training new staff and handling customer service as needed for a single or multiple restaurants at an Eataly location. Reports to the Restaurant Manager. The Senior server role is exclusively scheduled to work PM shifts. • Greets guests and presents them with the menu, • Informs guests of specials, menu changes, answers questions regarding food, beverages and allergies, • Receives food and beverage orders from guests and relays to kitchen staff and bartender using a POS, • Maintains a high level of hospitality towards guests and other team members, • Serves as a resource for other tipped employees to provide a positive guest experience, • Supports management with new hire training, • Maintains a strong working relationship with the Chefs and full BOH team., • Brings operational issues to the attention of the manager on duty, • Completes Comp and Voids under a total value of $50.00 for other tipped Servers and Bartenders as needed. Involves salary managers for all Comps and Voids above a total value of $50.00., • Assists staff with Point-of-Sales tasks such as: transferring or merging checks, adding gratuity to a check when required by guest, making checks tax exempt when applicable., • Completes certain operational duties such as: Print server reports, drop cash drawer into Glory, alert management of any cash discrepancies, • Ensures the restaurant front of house is properly closed at the end of the shift and set up for AM service the following day., • Performs other duties as required or assigned. Qualifications • Understanding of and experience in upscale casual service and/or fine dining service., • Working knowledge of local hospitality industry and culture., • Demonstrated problem-solving and organizational skills., • Excellent verbal and written communication, leadership, team-building skills., • Complete experience with, knowledge of, passion for Italian cuisine and wine., • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the QSR General Manager and the QSR Assistant General Managers. • Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters, • Provides guests with exceptional service and product details, such as coffee blend or preparation description, • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.), • Ensures all items are dated and following First in First Out (FIFO) standards, • Weighs, grinds or packs coffee beans for guests according to their specifications, • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills, • Cleans and sanitizes work areas in accordance with supervising health agency of the area, • Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies, • Maintains a calm demeanor during periods of high volume, • Performs other duties as required or assignedQualifications, • Knowledgeable and enthusiastic about coffee, tea and drink preparation, and product, • Outstanding communication and guest service skills, • Ability to perform simple mathematical calculations and follow directions for all production, • 1+ year barista experience on a manual espresso machine preferred, • Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale, • Dexterity for rapid and consistent espresso creation Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.