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Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: We are hiring Direct Support Professionals for our Day Habilitation Services in Queens. YAI's day programs are designed to assist people to acquire, retain or improve their self-help, socialization and adaptive skills, including communication, travel and other areas in adult education. Activities and environments are designed to foster the development of life skills, and adaptation to appropriate social behavior; all to achieve greater independence. The day program focuses on community inclusion through volunteer work, healthy relationship building, promoting self-advocacy and making informed decision. YAI's Mission: Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Key Responsibilities: * To provide direct care services as needed. This includes, but is not limited to, the provision of counseling, training in ADLs (Assisted Daily Living skills), assistance with personal care, medical, dietary, social, sexual, recreational, financial, habilitative and other needs within the program. * Ensure the health, safety, and wellness of the people we support. * Actively carrying out progressive teaching style, which is designed to measure accuracy, fluency, and competency on established individualized goals using foundational Teaching skills (EMOE, Task analysis, essential skills, supports and modifications, etc. * Maintaining a conducive learning environment through a variety of methods: Personal Outcome Measures, Person Centered Thinking, Informed Decision Making. * Completing thorough and timely monthly documentation to ensure regulatory compliance and meeting billing deadlines. * Provides timely services that are in accordance with everyone's set schedule so as to ensure consistency and the respect of each person receiving services. * Responsible for the implementation of the day program plans, opportunities for self-determination, independent activity, increased productivity and greater community inclusion. * Collects, records, and reports on data for all written program plans as assigned (i.e. behavior plans, treatment plans, staff action plans, etc.). As well as Writes case notes and provides information on incidents as required. * Demonstrate a high level of communication skill through articulate written and verbal modes, being able to effectively relay detailed, important information to all stakeholders. * Completing mandatory trainings based on the program and position (AMAP, CPR/First Aid, SCIP-R, Defensive Driving, etc.), as well as applying the learned skills. * Ensuring appropriate supervision of the people we support, and program – and understanding when to contact an administrator for support. * Escorting people on recreational activities, volunteer sites, and various other community events and/or functions. * At times assisting people with making purchases, as well as safeguard personal allowance funds and any additional funds. * Taking on additional tasks outside of basic DSP work/completing job related tasks as needed. * Strong writing skills required; an ability to analyze, interpret, and summarize data through detailed progress notes. Education and Experience: * High School Diploma or GED preferred. * Work or life experience in the I/DD field is a plus, but not mandatory * Valid NY State Driver's License is a plus. * Tuberculosis test is mandatory for most positions. Schedule: * Mon - Fri 7:30 am - 3:30 pm Full time Location: * Kew Gardens Day Habilitiation - Queens, NY Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision * Paid vacation, holiday, and sick time * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $18.00/hour to $18.00/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job DescriptionSalary: The hourly pay range for the role is: $25.00-35.00 per hour. PRIMARY FUNCTION This position is responsible for fulfilling fine art framing needs for Specialist Departments DUTIES AND RESPONSIBILITES • Responsible for matt cutting, • Archival Hinging of photographs and various works on paper, • Fitting artwork, • Plexi and glass cutting, • Collaborating with Property Managers and Specialist Departments to assess framing needs, • Ordering framing supplies and maintaining framing studio, • Ensure that framing needs are met for exhibition and shipping deadlines., • Work as needed at gallery during installations as well as at offsite locations, • Liaison between Property Managers, Shipping, Property Control, Specialists, Department Administrator, Photo Studio and Cataloguers regarding framing needs., • Consult Department spreadsheets, Voxme and Auctiontools for information regarding works to be framed. Track progress of workflow in spreadsheet format., • Order frames from other vendors as needed and assist in coordination, • Responsible for maintaining safe storage of objects at the warehouse or staged at gallery, • Assist Property Managers as needed., • Perform any other ad-hoc duties as assigned by manager;, • Follow guidelines set forth in the Phillips Art Handling Manual PROFESSIONAL SKILLS AND EXPERIENCE 5+ years proven experience in, implementing framing projects (must have experience working with photographs vintage to contemporary; as well as various works on paper ,including drawings, printmaking , and editions). 5+ year of experience handling art in a safe and professional manner Working knowledge of and experience with: o Various packing methods suitable to a wide range of media, preferred o MS Office Suite/Outlook, preferred o Voxme software, preferred Excellent client-relations and presentation skills including confidence, tact and diplomacy. Excellent verbal and written presentation skills and Excellent time management skills with the ability to work under pressure and prioritize to meet strict deadlines EDUCATION AND training • Art Education, required, • Bachelor of Arts, preferred, • Additional language skills; desirable PERSONAL ATTRIBUTES • Ability to work professionally and responsibly with all other areas within the business, • Ability to communicate in a professional manner with a wide variety of people, • Ability to deal effectively and efficiently with multiple tasks, • Proactive with excellent organization skills, • Meticulous attention to detail, • Dependable, consistent and punctual attendance, required WORKING CONDITIONS • Work is undertaken in our Long Island City warehouse and Park Avenue galleries, • Requires local travel between locations to install artworks, • Weekend and evening work as required ADDITIONAL INFORMATION • The hourly pay range for the role is: $35.00-40.00 per hour.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA's Fiscal Department provides fiscal administration including accounting, budgeting, procurement services and procedures for numerous city/state/federal contracts and/or private grants. In addition, the Fiscal Department recommends alternatives to assure that organization wide objectives and priorities are met. Position: Accountant Reports To: Assistant Director Location: 1720 Church Avenue, Brooklyn, NY 11226 What The Accountant Does: • Serve as administrator for all assigned programs/projects., • Prepare funder required vouchers., • Prepare journal entries as needed., • Research and analyze chronic fiscal issues and propose solutions as needed., • Read and review contracts of assigned programs for essential fiscal elements., • Review and approve new staff hires and changes in staff allocations for all assigned programs., • Review and approve purchase order requisitions (POR) and payment request forms (PRF) to assure completeness and accuracy (i.e., program numbers, locations, General Ledger coding, Period of Service/Budget period, amount of invoice, authorized signatures, allocations, etc. are present and accurate)., • Communicate with and assist in resolving case receipt issues with accounts receivable staff., • Review budgets set up by the Budget Department., • Monitor revenue and expenditures against program budgets., • Assist Budget Analysts by recommending necessary budget modifications in a timely manner., • Maintain orderly and complete contract files., • Interact with other fiscal departments and program staff as needed to resolve problem accounts., • Compile and distribute variances to Program Directors., • Generate and disburse M/WBE reporting for State and City funded programs., • 5+ years of Not for Profit experience. Preferred, • Must abide by strict ethical standards, • Must maintain Integrity, objectivity, and confidentiality at all times, • Must avoid personal conflicts of interest Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 9y7RyC6g7G

Job Description ATC Healthcare is looking for Registered Nurses! Registered Nurses provide skilled nursing services to patients in a variety of healthcare settings. The Registered Nurse, or RN, is responsible for working with other healthcare professionals to help treat patients with various injuries, illnesses, or disabilities. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! Compensation: $55.00-$60.00 REQUIREMENTS OF THE RN POSITION: • Completion of an accredited Registered Nurse program of study., • Current and unencumbered license in the state of practice., • At least one year of experience as a Registered Nurse., • Background screening as required by the state or contract., • Drug screening as required by the contract., • The RN should be able to read medical equipment and documents. Pushing carts and medical equipment may be a component of the job., • Registered Nurses must be able to lift at least 30 pounds; walk up and down the stairs; position patients; walk long distances; and stand for prolonged periods., • Complies with ATC Healthcare Services policies and procedures., • Provides general care services, including assessment, analysis, planning, implementation, and evaluation., • Assess healthcare needs of patients through a variety of routine assessments, and develops, implements, and evaluates individualized nursing and health care plans accordingly., • Perform health screenings of patients or clients., • Respond to emergency healthcare needs of patients., • Collect and records data specific to the health status of patients or clients., • Administer medications/treatments as prescribed by medical practitioners., • Responsibilities will vary depending on department of assignment (e.g., Emergency Room/Clinic, advisory to non-medical administrator, infection control, nurse/health education development, quality assurance, nurse anesthetist, etc.)., • Maintains confidentiality related to patient, family, client facility and staff in accordance with the Health Insurance Portability and Accountability Act (HIPAA)., • Complies with accepted ethical conduct and professional standards of nursing practice as set forth by the American Nurses Association or equivalent nursing organization., • Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved., • Performs other duties as assigned., • Medical insurance, • Dental insurance, • Vision insurance, • Referral program, • Tuition reimbursement, • 401k Plan, • Flexible Schedules, • Life insurance, • Disability insurance, • Identity theft insurance Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE

Job Description Location: Remote Department: Servicing & Operations Reports To: Portfolio Manager About Us Port 51 Lending (“Port 51”) is a nationwide non-bank lender in the SBA market, majority owned by MassMutual Insurance Company. We are seeking exceptional candidates to join our growing team! Take your talents and SBA knowledge to the next level by working with a team of experts that proactively and constructively communicate and support each other, their partners, customers and communities. This job is a fully remote position. Role Overview We are seeking an experienced SBA Portfolio Administrator with exceptional credit underwriting capabilities to oversee, monitor, and maintain a diverse portfolio of SBA 7(a) loans. In this role, you will be responsible for the ongoing financial analysis, risk assessment, and servicing of existing SBA loans while ensuring strict adherence to the SBA Standard Operating Procedures (SOPs) and internal credit policies. The ideal candidate is a proactive risk manager who possesses a deep understanding of commercial credit and cash flow analysis. Key Responsibilities Credit Underwriting & Analysis • Conduct comprehensive financial analysis on existing borrowers and guarantors, including spreading and analyzing tax returns, financial statements, and personal financial statements (PFS)., • Perform global cash flow analysis, debt service coverage ratio (DSCR) calculations, and collateral valuations., • Prepare detailed credit memorandums for annual reviews, renewals, modifications, and short-term extensions, presenting clear recommendations to the credit committee., • Manage a designated portfolio of SBA loans, acting as the primary point of contact for borrowers regarding financial reporting and servicing requests., • Monitor and enforce loan covenants, ensuring timely collection of required financial reporting and borrowing base certificates., • Process and underwrite routine and complex SBA servicing requests (e.g., changes in ownership, collateral releases, subordinations, assumptions) in accordance with SBA SOP 50 57., • Ensure all portfolio management activities strictly adhere to current SBA SOPs and federal regulations to protect the SBA guaranty., • Maintain accurate and up-to-date loan files, ensuring all necessary documentation is securely stored and easily accessible for internal and external audits., • Assist in the preparation of reports for senior management regarding portfolio performance, past dues, exceptions, and risk rating distributions.Qualifications & Requirements, • Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field., • Experience: Minimum of 3–5 years of experience in commercial credit underwriting and portfolio management, with a specific focus on SBA 7(a) lending., • Technical Skills: Expertise in analyzing complex corporate and personal tax returns and financial statements., • Regulatory Knowledge: Deep understanding of SBA SOP 50 10 (Origination) and SOP 50 57 (Servicing). We offer a competitive package of compensation and benefits, including: • Base Salary plus Bonus Plan, • Medical, Dental and Vision Insurance, • Life Insurance, • Flexible Spending Accounts, • Paid Vacation, Personal Time Off and Holidays, • 401(k)

Job DescriptionDescription: • Keeps the Program Administrator on call, informed of facility problems that need concern, • Responsible for providing leadership and supervision to the nursing staff and related level staff., • Will greet patients and prepare them for physical examination and treatment., • Will maintain medical supplies and equipment., • Provides education as indicated after assessing the learning needs of the patient, staff members and students., • Assess the patient's physical and psycho-social condition on an ongoing basis throughout the continuum of care., • Utilize manual and automated information systems to improve efficiency and effect productivity., • Demonstrate a current working knowledge of equipment, instrumentation and medications., • Adhere to the standards, policies, procedures and goals of the medical center., • Act as a liaison in coordinating patient care activities with nurses, physicians and allied health professionals. Requirements: Midnight to 8am shift weekends only. REQUIREMENTS: BS in Nursing 3 years experience Experience working with underserved populations preferred Licensed and currently registered as a Professional Nurse in New York State Bilingual Spanish Preferred CPR Certification

Job Description We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams. Key Job Functions: • Proactive Operations and Environment Maintenance, • Develop and configure ad-hoc ServiceNow enhancements/configurations, • Own issues and bring them to resolution as quickly as possible while providing proactive updates, • Strong communication skills, • Support architecture of platform and work with teams for implementation of tools and plugins, • Define KPIs for and monitor CMDB data quality, • Finding solutions from previous cases using the Knowledge Base, • Ensure ADO tickets are properly updated and asset management system is properly updated., • Create clear and concise technical and process documentation, • Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help, • Flexibility to learn new technologies and quickly adapt., • Other duties as assigned. Key Job Functions: • Strong knowledge of ServiceNow, • Strong Knowledge of Office products, • Strong Understanding of CMDB management, • Understanding of Active Directory, • Understanding of Discovery Tools (Discovery and SCCM), • Understanding of ADO, • Basic analytical and problem-solving skills, • Strong interpersonal skills to interact with clients and team members, • Strong organizational skills, • Strong communication skills, • Ability to work independently but also in a team environment, • College degree or equivalent combination of education and experience, • Experience with end user services, information technology or related field preferred

Job DescriptionJob Summary We are seeking a dynamic, creative, and organized Program Director to lead our adult medical center. The ideal candidate isn't just an administrator; they are a "Chief Experience Officer" who can design a world-class social and recreational program while ensuring top-tier medical oversight. Your goal is to make our center the highlight of our seniors' day through innovative programming, community building, and a joyful atmosphere. Key Responsibilities * Signature Programming: Design and execute a monthly calendar of "fun and functional" activities—ranging from music therapy and interactive technology to fitness challenges and themed social events. * Culture Building: Foster a warm, inclusive, and high-energy environment where seniors feel seen, heard, and excited to participate. * Clinical Oversight: Supervise the medical staff (Nurses, Aides, Therapists) to ensure that health monitoring and treatments are seamlessly integrated into the daily "fun" schedule. * Team Leadership: Hire and mentor a team that is not only clinically competent but also passionate about senior engagement and hospitality. * Community Outreach: Build partnerships with local performers, lecturers, and volunteers to bring fresh, diverse programming into the center. * Facility Management: Ensure the physical environment is safe, clean, and decorated to reflect a welcoming, upscale community center rather than a sterile clinic. Required Skills & Qualifications * The "Creative Spark": Proven experience in event planning, recreational therapy, or hospitality management within a healthcare setting. * Leadership Experience: 3+ years in a supervisory role (Program Director, Assistant Director, or similar) in an adult day center or senior living community. * Regulatory Knowledge: Familiarity with state licensing and safety protocols to ensure "fun" never compromises "compliance." * Communication: Exceptional ability to engage with seniors, their families, and professional partners with empathy and humor. * Education: Bachelor’s or Master’s degree in Healthcare Administration, Recreational Therapy, Social Work, or a related field. Powered by JazzHR zXASZ30bdc

Job Description Family Life Academy Charter School (commonly called FLACS) is a nonprofit network of high-performing charter schools in the South Bronx. Family Life Academy Charter Schools, together with the Latino Pastoral Action Center and parents, create the conditions for self-empowerment for all its K-12 students to excel academically, take responsibility for their own learning, and affirm human values, today, in college, and beyond. We are guided by this mission and through it, we have revolutionized education for students from K-12. Family Life Academy Charter Schools is currently seeking dynamic administrators who • Value collaboration with like-minded educators who believe that education is activism., • Want to work in an environment where all students are scholars and academic excellence is the norm., • Believe that young people can be leaders who can create positive change in their communities and that schools should be safe, warm and caring environments. Key Responsibilities: • Supports the principal in leading staff, students and parents in shaping a clear and strategic vision for academic success for all learners including general education, students with disabilities and english language learners., • Facilities the planning, development, organization, coordination and supervision for the instructional program and activities; effectively implements charter network approved curriculum., • Coaches, mentors, models, develops and evaluates teachers using the Danielson Framework for Teaching., • Coaches teachers, teacher leaders, on data analysis and use, including identification of strategies for improving student learning., • Contributes to a shared culture, with traditions and core values focused on excellence, • Ensures that the school is safe and orderly., • Ensures that teachers have high expectations for students and students are provided with the overall skills, knowledge and experience to succeed academically and socially., • Builds strong family and community ties that establishes and maintains trusting relationships that will enable students, families, and teachers to take risks for success., • Supervises the delivery of a rigorous student curriculum; that teachers and students are driven by high educational standards emphasizing the application of knowledge to close the achievement gap., • Establishes and maintains trusting relationships that will enable students, families, teachers, and staff to take the risks necessary to mount ambitious improvement efforts., • Oversees programming, testing schedule, test administration and training., • Identifies, creates and designs school programs aligned with State guidance regarding academic requirements., • Participates in teacher/staff recruitment efforts and liaisons with network office of human resources Professional Responsibilities: • Upholds the FLACS’ mission, core beliefs, and educational philosophy., • Reflects on their practice and is a lifelong learner who strives to improve instructional effectiveness and guide professional growth., • Engages and collaborates with colleagues and the community to develop and sustain a common culture that supports high expectations for student learning., • Master’s Degree in Education required., • New York State Certification as a School Building Leader and or New York State Certification as School Building Leader and/or School Administrator and Supervisor (SAS) certificate and/or School District Leader (SDL) certificate and/or School District Administrator (SDA) certificate, • Experience as an effective assistant principal or other leadership position, preferred, • At least five years of successful teaching Powered by JazzHR r5Z0ithaoc

Job Description FLP delivers sophisticated planning, investment management, research, wealth management, and family office services to a range of individuals and families, institutional investors, and single and multi-family offices. We bring a broad range of products and solutions to you, tailoring our advice to meet clients' needs. The Client Account Administrator is an essential member of the F.L.Putnam client team – working closely with Investment Advisors and Private Client Advisors to deliver personalized service. The Client Account Administrator serves as the client service contact for account openings, account related maintenance, inquiries, and requests. Developing and maintaining strong client relationships is essential requiring a dynamic, adaptive, and emotionally intelligent approach to communication. Responsibilities Include: • Opening new client accounts (including completing complex forms, leveraging DocuSign to collect signatures, & utilizing custodian-specific tools to upload new account/transfer of assets forms to custodian). Maintaining strong client communication throughout these processes., • Responding to client inquiries on the phone, email, or in person, • Regular coordination & correspondence with the client's team & related professionals (legal, tax, etc.), • Preparing client presentation materials for meetings, • Creating and uploading monthly and quarterly client statements, • Maintain comprehensive and up-to-date records of all investment data across client portfolios in Addepar and other platforms; ensure data integrity and consistency across multiple clients and investment vehicles, • Utilize Addepar platform daily to track, analyze, and reconcile investment positions and performance metrics, • Prepare regular investment reports and summaries for internal review and client presentations., • Outstanding oral and written communication skills, • Computer literacy (superior skills with Excel, Word, PowerPoint), • Familiarity with Salesforce, eMoney, Orion and Addepar portfolio accounting software a plus, • BS/BA or equivalent work experience

Job Description Mission Statement Regis High School transforms Catholic young men into leaders devoted to Deo et Patriae and lifelong service as Men for Others. Merit-based and committed to families with financial need, Regis provides an academically exceptional, tuition-free Jesuit education within a caring community. Position Summary The Dean of Students is a school administrator who is responsible for oversight of student health, discipline, and school safety. The major concerns of the Dean are the establishment and continuing development of an atmosphere conducive to instructional effectiveness, the health, safety, and general good order of students. The Dean serves as the school’s liaison to those outside organizations that provide health, safety, and law enforcement services to the general public. The Dean of Students reports directly to the Assistant Principal for Student Life. Job Responsibilities • Supervises the discipline, attendance, absences, and tardiness of students; keeping necessary records in these areas and taking appropriate action when needed that fosters student growth., • Communicates issues and concerns with advisors and counselors to provide layered support for students., • Models a climate of organization, respect and order that promotes personal growth and learning., • Develops and maintains guidelines, regulations, and programs useful in facilitating self-growth and responsibility., • Directs the articulation, observance and enforcement of school rules, regulations, and protocols; taking appropriate measures when necessary., • Maintains communication with parents, teachers, counselors, and administrators in matters pertaining to student disciplinary issues., • Manages fire and safety procedures, conducting evacuation and lock-down drills while maintaining the necessary records of these drills., • Administers the school’s health program including the supervising of the nurse, student health records and immunization requirements., • Prepares budget requests in areas of responsibility, while supervising their expenditure., • Proctors home games and major student life events., • Manages and oversees the entrance and departure of students to the building, anywhere from 7:30 to 5pm., • Supervises the cafeteria during the lunch periods., • Supports RISE mentor program to 1st generation students., • Supports and advances the Catholic and Jesuit mission of the school., • Works in collaboration with the administration in observing the principles and ideals for which Regis stands., • Performs responsibilities in conformity with the policies of Regis and is subject at all times to the general control and supervision of the Administration. • Excellent organization and communication skills, with the ability to build and maintain a professional and supportive rapport with major stakeholders (students, parents and colleagues)., • Successful teaching or educational experience (high school or higher education)., • Familiarity with and understanding of practical uses of technology for instruction. Education A bachelor’s degree is required. Masters Degree in Education preferred. Status This is a full time, 11-month position. Compensation & Benefits Salary range $90,000.00 - $105,000.00, commensurate with years of experience. Most benefits go into effect immediately. Participation in 403 (b) occurs after one year of employment. Reporting structure Reports to the Assistant Principal of Student Life. One direct report, Assistant to the Dean and VP of Operations & Finance. Other Expectations The school expects one to conduct oneself at all times in a manner which shall not bring reproach upon oneself or the school. The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties and competencies. All requirements and skills are subject to change as the organization needs evolve. To Apply Qualified applicants will be contacted regarding next steps once all required documents have been submitted. Applications will be accepted until the position is filled. The Regis community strives to foster a sense of belonging at all levels of the organization. The hiring managers and school leaders seek to recruit and retain highly talented faculty and staff who are committed to our Catholic Jesuit mission and values. Central to this mission is a commitment to diversity and care for the whole person (cura personalis). Regis is an Equal Opportunity Employer.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE Regal is seeking a Manager, Customer Support & Experience to lead our Customer Support function as we continue to grow our B2B omnichannel & AI Agent platform. This role is critical to delivering a high-quality, reliable support experience to our customers as they deploy Regal across their businesses. As the Manager of Customer Support & Experience, you will be a hands-on leader responsible for scaling day-to-day support operations, SLAs, escalation and incident management, and team development. You’ll partner closely with Customer Success, Implementations, Product, and Engineering to resolve complex issues, surface customer insights, and continuously improve both the customer experience and internal support processes. This role is ideal for someone who thrives in a fast-growing B2B SaaS environment, enjoys building scalable systems, and leads with empathy, accountability, and a strong bias toward action. RESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. About the Position: We are hiring Direct Support Professionals for our Day Habilitation Services in Queens. YAI's day programs are designed to assist people to acquire, retain or improve their self-help, socialization and adaptive skills, including communication, travel and other areas in adult education. Activities and environments are designed to foster the development of life skills, and adaptation to appropriate social behavior; all to achieve greater independence. The day program focuses on community inclusion through volunteer work, healthy relationship building, promoting self-advocacy and making informed decision. YAI's Mission: Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Key Responsibilities: * To provide direct care services as needed. This includes, but is not limited to, the provision of counseling, training in ADLs (Assisted Daily Living skills), assistance with personal care, medical, dietary, social, sexual, recreational, financial, habilitative and other needs within the program. * Ensure the health, safety, and wellness of the people we support. * Actively carrying out progressive teaching style, which is designed to measure accuracy, fluency, and competency on established individualized goals using foundational Teaching skills (EMOE, Task analysis, essential skills, supports and modifications, etc. * Maintaining a conducive learning environment through a variety of methods: Personal Outcome Measures, Person Centered Thinking, Informed Decision Making. * Completing thorough and timely monthly documentation to ensure regulatory compliance and meeting billing deadlines. * Provides timely services that are in accordance with everyone's set schedule so as to ensure consistency and the respect of each person receiving services. * Responsible for the implementation of the day program plans, opportunities for self-determination, independent activity, increased productivity and greater community inclusion. * Collects, records, and reports on data for all written program plans as assigned (i.e. behavior plans, treatment plans, staff action plans, etc.). As well as Writes case notes and provides information on incidents as required. * Demonstrate a high level of communication skill through articulate written and verbal modes, being able to effectively relay detailed, important information to all stakeholders. * Completing mandatory trainings based on the program and position (CPR/First Aid, SCIP, etc.), as well as applying the learned skills. * Ensuring appropriate supervision of the people we support, and program – and understanding when to contact an administrator for support. * Escorting people on recreational activities, volunteer sites, and various other community events and/or functions. * At times assisting people with making purchases, as well as safeguard personal allowance funds and any additional funds. * Taking on additional tasks outside of basic DSP work/completing job related tasks as needed. * Strong writing skills required; an ability to analyze, interpret, and summarize data through detailed progress notes. Education and Experience: * High School Diploma or GED preferred. * Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1 positions). For DSP 2 positions, at least three years of Direct Support Professional experience in the I/DD field. * Valid NY State Driver's License is a plus. * Tuberculosis test is mandatory for most positions. Schedule: * Full time; Monday through Friday * 8:00 AM to 4:00 PM (Bayside location) * 7:30 AM to 3:30 PM (Kew Gardens location) Benefits: * DailyPay available - Work today, get paid today! * Tuition reimbursement * Medical and dental insurance - with options for family and more extensive medical plans, as well as vision * Paid vacation, holiday, and sick time * 403(b) retirement with employer matching contributions * Life insurance and long-term disability * Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits page to learn more! Compensation: * $16.78/hour to $16.78/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description Introduction to Company: NeuSpark PDS provides person-centered, community-based supports for individuals with developmental disabilities. Through a range of residential, day, and community services, we empower people to lead meaningful, self-directed lives with dignity and purpose. Our programs are built around each person’s unique strengths, goals, and needs promoting independence, inclusion, and active participation in community life. NeuSpark PDS’s supports foster choice, connection, and personal growth, while also addressing physical and medical needs with care and respect. At NeuSpark PDS, we don’t just support individuals, we amplify their voices, celebrate their potential, and help spark brighter futures. Position Summary: The primary role of the Direct Support Professional (DSP) is to work alongside the people we support in order to help them to achieve their Personal Outcomes. This includes working with them to develop daily living, professional and informed decision-making skills while also supporting their health and safety. Duties, Responsibilities, and Essential Functions: • Provide basic training in Activities for Daily Living, including toileting, bathing, and eating skills, while ensuring a supportive and conducive learning environment., • Make suggestions for further training., • Ensures all aspects of the individual’s developmental needs are addressed including behavior management, communication, nutritional well-being, medical care and socialization., • Ensure the cleanliness of the residence and program areas as they are used throughout the day., • Prepare, along with engaging individuals in the preparation of meals, serving and clean up after meals., • Encourage positive interactions and community integration by fostering relationships with housemates, staff, neighbors, and participating in neighborhood activities that promote learning and social engagement.", • Take individuals to various recreational and community inclusive activities throughout the day., • Administers and documents medication administration as per AMAP training and Doctor’s orders., • Notifies site nurse/management of any changes in medication, consumer condition or health., • Handle emergencies as they occur and notify appropriate supervisor/management and staff., • Reports all consumer injuries, incidents, concerns and events to management immediately., • Intervenes when needed to protect individuals., • In absence of Program Director, uses Agency/Program protocol to notify next appropriate Administrator., • Attend all staff meetings., • Maintains all required certifications and licensure – AMAP, SCIP-R, CPR, First Aid, NYS Driver’s License., • Transports clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle operated by a PDS approved driver., • Performs housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands., • Always communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community., • Complies fully with NeuSpark PDS’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees., • Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk., • Meets all job requirements for participating in or delivering training. Qualifications: • Education: High School Diploma or equivalent is required, • Experience: Experience performing related job duties preferred, • Specialized Training, Licenses, Certifications: Not required, training will be provided upon hire as needed, • Knowledge, Skills, Competencies, and Abilities:, • 18 years of age or older, • Proficient computer skills preferred, • Proficient writing skills with grasp of basic grammar and spelling, • Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential, • Must be efficient, well organized, and have excellent communication skills This role is performed in-person, some travel in an agency vehicle is required from agency drivers. Physical Requirements: • Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours), • Employee is required to effectively communicate both verbally and in writing, • Employee is required to reach with hands and arms, • Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed Job Availability: Full-time, Part-time, Per Diem Shifts Available: Daytime, Evening and Overnight Residential Locations: Bay Ridge, Bensonhurst, Brighton Beach, Canarsie, Dyker Heights, Flatbush, Hamilton Heights, Red Hook, Riverdale, Sheepshead Bay, Washington Heights, Williamsburg Day Habilitation and Programs Without Walls: Sunset Park Please note: The neighborhoods listed are where we currently have residential and day habilitation sites located. Specific areas may or may not have openings at this time. The Pay Range for this job is $18.57 to $21.22. This range is based on what NeuSpark PDS reasonably believes it will pay an employee as for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors, including, but not limited to, an individual’s experience, qualifications, longevity at PDS, geographic location, relevant skills, and other factors permitted under federal, state, and local laws. NeuSpark PDS offers comprehensive benefits coverage, including medical, dental, vision, life, and disability insurance. Additional benefits include transit, parking, health and dependent care flexible spending accounts and a 403(b) plan. Generous PTO policy includes vacation, sick and personal leave time, as well as 13 paid holidays. NeuSpark PDS offers comprehensive benefits coverage, including medical, dental, vision, life, and disability insurance. Additional benefits include transit, parking, health and dependent care flexible spending accounts and a 403(b) plan. Generous PTO policy includes vacation, sick and personal leave time, as well as 13 paid holidays. NeuSpark PDS is committed to fostering a welcoming, inclusive, and respectful environment for our employees, contractors, and the diverse individuals and families we serve. We value diversity in our workplace because teams are stronger when people bring different perspectives and experiences. NeuSpark PDS does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. All employees and contractors are responsible for maintaining a culture free from discrimination and harassment by treating others with empathy, kindness, and respect.

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