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  • Medical Office Manager
    Medical Office Manager
    19 hours ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    1 day ago
    $75000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Front Office Supervisor
    Front Office Supervisor
    8 days ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. The Office Supervisor is an important part of the front office team and reports directly to the Office Manager. The successful candidate will have a strong work ethic, be self-motivated and organized, and possess strong conflict resolution and leadership skills. The Supervisor will have responsibility for overseeing daily operations of the front desk and clinical support areas by managing employee and patient relations and achieving operational goals. This position will also oversee patient appointment scheduling, collection of appropriate patient out-of-pocket expenses, staff productivity and patient satisfaction. Operational responsibilities include learning all aspects of the front desk, training new employees, and managing front office and clinical support processes and procedures. Duties & Responsibilities • Ensure all office staff are arriving ready to work on time and all positions are filled, • Keeps patients, technologists and manager informed with regard to patient flow, • Maintain office schedules, following company policies and procedures, • Ensure that staff members are following office policies and operational procedures, • Directly supervise the front office and clinical support team and proactively manage their performance and development including, but not limited to, performance feedback, corrective actions, reviews and appraisals, • Regularly communicate with the front office and clinical support teams to ensure they have the tools, support, and information necessary to perform their jobs effectively and are helping to deliver superior patient care, • Respond to patient complaints and feedback in a professional manner, • Provide a welcoming, compassionate and culturally competent environment, • Other duties as assigned Education & Training • High School diploma or equivalency Knowledge & Experience • Minimum of two (2) years of experience in a lead or supervisor position, preferably in a medical office., • Knowledge of medical terminology, strong computer skills and a working knowledge of IT, • Knowledge of Microsoft Office Suite including Outlook, Excel and Word Skills & Abilities • Bilingual in Spanish and English is required, • Excellent communication skills, both verbal and written, • Excellent organizational skills and attention to detail, • Ability to work and communicate well with providers, patients, managers and employees, • Ability to multi-task while appropriately managing stress, • Excellent phone skills and calm, cheerful voice, • Able to work in an energetic, busy, fast-paced environment that sees a high volume of patients Physical Requirements • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Additional Information • Schedule: Full-Time, Monday-Friday, • Salary: $20-$25/hour, depending on experience

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  • Residential Coordinator
    Residential Coordinator
    16 days ago
    $52500–$58000 yearly
    Full-time
    Hackensack River Waterfront, Jersey City

    If you are looking for a rewarding opportunity to work in the non-profit area Hudson Milestones could be a wonderful organization for you to join! The Residential Coordinator (Group Home Manager) or RC, position requires experience in planning and implementing programs for adults with intellectual/developmental disabilities. It involves quality assurance, training of staff, preparation of programmatic and financial data reports, and personnel related responsibilities. The RC is responsible for ensuring a smooth operation and remaining compliant with agency and state regulations. We are looking for a strong candidate to lead a Hudson County based Group Home. Responsibilities/Requirements include but are not limited to: Responsible for reading, knowing and complying with all appropriate governing documents in the administration of their programs be it contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external, and the like. Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual. Completes and/or reviews and submits all logs, records, forms, schedules, and reports as required by the agency and the Division of Developmental Disabilities. Maintains all program files according to agency and Division of Developmental Disabilities specifications. Attends meetings and training as directed by the Director of Residential Services. Ensures nutritional and dietary needs of the clients are met. Ensures maintenance of dietary and nutritional information on clients. Ensures all Individual Habilitation Plans and supporting documentation are implemented and consistent with agency and State philosophy and requirements and monitors same. Supervises maintenance of home and property, assuring safe, clean, and orderly environment. Ensures proper program coverage by staff at all times, consistent with client needs and program budget. Coordinates client health care including scheduling and reporting appointments and treatment. Provides transportation to medical appointments when necessary. Supervises medication dispersion and documentation. Report all unusual incident reports and internal reports Facilitates family and guardian contacts. Directs staff and volunteers in program, providing guidance, role modeling and instruction as needed. Ensures full and comprehensive training and orientation of new staff and substitutes. Completes staff evaluations and new hire probationary logs. Maintains professional demeanor in all interactions with clients, supervisors, staff, families, neighbors, professionals and others involved in the program. Maintains, documents, and disperses household funds including petty cash, grocery, client funds, recreation, salary and clothing disbursement. Coordinates daily activity and recreation schedules ensuring follow through and completion. Ensures client development in: A. Self Help Skills B. Community Living C. Social Skills D. Activities of Daily Living Ensures implementation and monitoring of Individual Habilitation Plans, Behavior Support Plans and other training plans required. Participate and ensures accuracy of payroll reporting. Provides transportation for residents as necessary. During off hours, serves as the “On Call” in case of an emergency in order to provide coverage or as directed by the Director of Residential Services. Implements department wide programming as requested by the Director of Residential. Monitors program budget to ensure appropriate expenditures. Coordinates, attends and/or schedules all required meetings relevant to the operation of the residential program as directed by the Director of Residential Services and/or Chief Executive Officer. Provides a consistent means of relaying information from the Administration to staff and vice versa as needed. Works flexible hours as necessary for the benefit of the program. Respects the confidential nature of all information regarding clients and families. Ensures that a client’s dignity is not compromised in any way. Ensures that a safe and healthy environment is maintained for all clients at all times. Cooperates with the Licensee and any Department staff in any inspection or investigation. Performs all other duties as assigned by the Director of Residential Services and/or the Chief Executive Officer or his/her designee. All staff are strongly encouraged to participate in any/all fundraising activities to any extent possible. Each RC is required to work 1 evening, 1 Weekend Day, and 1 overnight per month for staff supervision. Candidates must possess a valid NJ driver's license (or transfer), be 21 and older, pass physical & substance screening, fingerprinting and complete online state mandated training prior to Orientation. EOE V/W/D Position Requirements: Bachelor’s Degree in Special Education, Psychology or related field, or Equivalent Valid New Jersey driver’s license (Probationary/Provisional not accepted) Strong written and oral communication skills. Twenty-one years of age or older. Supervisory skills a must. A minimum of three (3) years experience working with people with intellectual/developmental disabilities including individual habilitation plan development, program monitoring and behavioral plan development experience One (1) year experience in a residential program as a Group Home Manager Two (2) years additional experience in a residential program in a supervisory role. EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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  • Shift Supervisor F89
    Shift Supervisor F89
    2 months ago
    Full-time
    Staten Island, New York

    SUMMARY: Perform responsible work involving a variety of specialized assignment in a homeless shelter; does related work as required. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: Train new security employees in all aspects of the facility. Maintain level of expectation of requirements for security office and traffic intervention. Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases. Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, etc. Respond by phone or in person to request for assistance form Shift Supervisors at other locations. Complete assigned paper work responsibilities i.e.,log, incident reports, CPS reports and all other reports. Monitor reception area and security at front desk area daily. Maintain safety and security of clients and staff. Provide crisis intervention when needed. Enforce drug free workplace policy and no smoking rules. Attend and conduct various meetings and training’s as needed. Back-up Security Manager as directed. Check inventory of equipment daily. Provided leadership in emergency situations within the security department. Fulfills all job responsibilities of a Client Care Monitor. Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

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