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Job DescriptionPlanned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a strategic Director to lead the Technology (IT & Information Security) Portfolio & Project Management Office and reports to the National Director, Office of the CIO. The Technology Strategy & Services (TSS) division provides the strategy and implementation of the Information Technology and Information Security programs that safeguards the data entrusted to Planned Parenthood by its patients, supporters, donors and staff. Purpose: • The Director, Technology Portfolio & Project Management leads the strategic execution and continuous improvement of the TSS PPMO. This role ensures disciplined delivery across IT and Information Security portfolios while driving operational excellence, accountability, and measurable business value., • The Director is both a strategic leader and hands-on operator, accountable for building a high-performing PMO that fosters collaboration, transparency, and data-driven decision-making. The successful candidate will combine deep PMO expertise with people leadership, business acumen, and the ability to translate complex technology initiatives into actionable outcomes., • As organizational priorities evolve, the National Director, Office of the CIO, may assign new or high-priority projects that require immediate attention. The Director is expected to proactively assess capacity, navigate necessary adjustments to processes or timelines, and mobilize the team to deliver these top-priority initiatives with speed, clarity, and precision while maintaining the PMO’s overall portfolio commitments., • This role is also accountable for leading the transformation of the PPMO into a Value Realization Office — driving strategic alignment, elevating portfolio maturity, and embedding a culture of accountability and measurable impact across the TSS organization.Delivery:, • Leads the strategic execution, governance, and continuous improvement to ensure portfolio performance, delivery discipline, and business value realization across TSS., • Matures portfolio management capabilities and standardizes project management practices across TSS by establishing governance frameworks, fostering results-oriented culture, and measuring performance metrics., • Creates and maintains a TSS Portfolio Dashboard and KPI report to track performance against strategic priorities and milestones., • Oversees and mentors the project managers; holds self and the team accountable, fosters a culture of ownership, professional growth, and delivery excellence, ensures all PM resources are effectively utilized., • Leads and manages high-impact projects/programs including change management and communications that aligns with evolving organizational goals, and provides hands-on program and project management as needed., • Develops and maintains the PPMO library, tools, templates, and processes through proactively identifying opportunities independently and quickly pivoting to support top priority initiatives as needed., • Partners closely with the dedicated Scrum Master and Technology Business Partners to ensure alignment between agile delivery, Scrum team outputs, PPMO governance, and strategic portfolio goals for iterative delivery of value at scale., • Translates TSS priorities into actionable delivery plans and navigates changing demands by adjusting scope, sequencing, and capacity to ensure timely execution., • Balances creativity with practicality; adapts best practices to fit organizational context and maturity instead of applying rigid methodologies., • Anticipates needs and challenges, simplifies processes, removes barriers, and translates ideas into tangible outcomes., • Champions continuous improvement and innovation of PPMO contributes directly to efficiency, value, and impact., • Navigates ambiguity and competing priorities with clarity, builds trust, and focuses on delivering outcomes aligned with enterprise strategy and the senior leadership direction., • Fosters a culture that values simplicity and execution over over-engineering., • •Serves as a trusted advisor to the TSS leadership team — able to influence decision-making through insight, foresight, and disciplined follow-through., • Performs other duties as assigned.Engagement:, • The Director, Technology Portfolio & Project Management plays a vital role in defining and executing the long-term vision of the TSS PPMO. This leader serves as a primary driver in securing organizational buy-in and enabling the transformation of the PPMO into a trusted, value-creating partner across TSS., • Builds credibility as a trusted advisor to senior leadership and forges strong partnerships with Technology Business Partners, Enterprise Applications, Enterprise Architecture, and other cross-functional leaders to ensure alignment, insight-driven decisions, and seamless delivery., • Builds and motivates a results-driven PMO team with clear expectations, consistent performance management, and professional development pathways. Promotes accountability and continuous improvement while nurturing an inclusive, high-performing culture grounded in PPFA’s DEI values., • Leads the TSS operational portfolio review process in collaboration with the TSS Leadership Team, ensuring portfolio discussions are strategic, decision-focused, and aligned to transformation priorities., • Defines, tracks, and reports KPIs that demonstrate portfolio value realization; synthesizes complex project performance into clear, actionable insights and executive presentations that drive transparency and decision-making., • Resolves conflicts independently and constructively, optimizing team collaboration and individual contribution toward shared results., • Models mature, accountable leadership by embracing feedback, addressing issues directly, and driving corrective action without defensiveness or resistance.Knowledge, Skills and Abilities (KSAs):, • 8+ years of experience in technology portfolio, program, and project management, with demonstrated success delivering complex, cross-functional initiatives required., • Bachelor’s degree required; Master’s degree (MBA or equivalent) or relevant professional certifications highly preferred., • Proven track record in standing up or maturing a technology PPMO, creating clarity from ambiguity, establishing measurable value frameworks, and elevating team capability through coaching and structured development., • 4+ years leading and developing teams of technical and non-technical project managers highly preferred. Proven ability to motivate, coach, and hold teams accountable to performance and delivery standards., • A proactive, creative, and execution-minded leader who drives transformation through ownership, innovation, and results. Demonstrated ability to initiate change, simplify complexity, and translate ideas into measurable outcomes., • Deep understanding of modern technology delivery, including agile and waterfall methodologies, with the ability to adapt and tailor best practices to the organization’s maturity and evolving needs., • Recognized as a technology thought leader with a clear-eyed understanding of software development, system design, and infrastructure delivery processes., • Strong analytical mindset and advanced problem-solving ability to anticipate challenges, manage risks, and resolve issues independently and decisively., • Exceptional collaborator who can coordinate multiple work streams, influence diverse stakeholders, and drive alignment across business and technology functions., • Excellent written, verbal, and interpersonal communication skills; able to distill complex information into concise, business-focused insights that influence decision-making at all levels., • Highly self-motivated, accountable, and detail-oriented leader who thrives in dynamic, fast-paced environments and demonstrates composure under pressure., • Demonstrated ability to lead in a diverse and multicultural environment, with sensitivity to different perspectives and a commitment to PPFA’s DEI values.

Job DescriptionWho We Are At The Falcon Group, our mission is to deliver exceptional service across a broad range of industries, including multifamily, industrial, commercial, retail, hospitality, healthcare, and forensic/litigation support. Built on decades of experience, we provide a full spectrum of services, from architectural design to civil, structural, mechanical, electrical, and plumbing engineering, as well as construction administration and forensic assessments. This integrated approach allows us to deliver comprehensive, cost-conscious solutions to our clients’ most complex challenges. With a growing presence in key markets and multiple regional offices, we’re expanding rapidly and always looking for talented professionals to join our team. Guided by collaboration, innovation, and integrity, The Falcon Group provides the environment and support to help you thrive personally and professionally. The Role Job Summary We have an immediate opening for a Project Manager in our Jersey City, NJ office location. As a Project Manager you will be responsible for providing project support and conducting on-site inspections to ensure compliance with project plans, specifications, and industry standards. Your primary focus will be on delivering exceptional project outcomes while maintaining effective communication with internal teams, clients, and contractors. DUTIES & RESPONSIBILITES: Essential Functions for All Technical Positions • Coordinate and manage internal kick-off, milestone, and closeout meetings for projects, fostering effective communication and collaboration among team members and stakeholders., • Verify schedules and ensure adherence to project plans and timelines, both internally and with external resources, to meet project objectives efficiently., • Conduct on-site inspections, documenting existing conditions, performing field testing, photographing, and creating hand-sketches. Observes/ tracks work in progress to ensure compliance with project specifications., • Records accurate field measurements and performs calculations throughout the duration of the project., • Prepare written correspondence with clients and contractors, maintaining clear and professional communication throughout the project lifecycle., • Understand investigation reports and bid documents, including drawings and technical specifications, to ensure accurate interpretation and implementation., • Communicate project status and proactively address any issues or discrepancies that arise. Escalate unresolved issues to their direct supervisor in a timely manner., • Maintain organized records, files, drawings, and other essential project data ensuring that they are appropriately filed within the company’s systems for easy accessibility and future reference., • Collect post-project feedback to identify areas of improvement and communicates this feedback to their direct supervisor., • Keep up to date with job knowledge and industry trends through active participation in educational workshops, reviewing professional publications, and engaging in professional societies and networks., • Engage in networking activities and represent the company at events, seminars, continuing education presentations. Actively seek marketing opportunities to promote the organization’s presence in the industry. (Not limited to exclusive company events.) Technical • Demonstrates an understanding of Construction Plans, Specifications, and construction manuals., • Produces inspection field reports for clients, by thoroughly reviewing site observations, reporting findings and providing recommendations based upon professional judgement, while applying relevant codes and standards., • Review and evaluate change orders, assessing their impact on the project scope, schedule and budget, and providing recommendations to the team lead/ senior management., • Review payment applications, verifying the accuracy of work completed and materials supplied by contractors.Client Relations, • Participates in client meetings led by senior personnel, where active involvement is limited to taking meeting minutes, effectively communicating the meeting's agenda, and diligently following up with all stakeholders to ensure timely addressing of action items., • While working with senior staff, assist in planning, organizing, and running project meetings, effectively communication project objectives, deliverables, and action items to all stakeholders.Internal Team, • Works closely with the team to understand the scope of work, budget, goals, deliverables, and timelines to ensure project success. Please be aware that this job description does not encompass an exhaustive list of activities, duties, or responsibilities expected of the employee. The nature of the role may necessitate additional responsibilities, and/or activities, which can occur at any time, with or without prior notice. Supervisory Responsibilities: This position has no supervisory responsibilities. Qualifications: Education • Bachelor’s degree from a four-year college or university in Engineering, Architecture, Construction Management, or relevant work experience.Work Experience, • A minimum of two years of experience in an architectural and engineering consulting firm or construction industry.Licenses and Certifications, • For degree holders: Engineering/Architectural Intern or Engineering in Training Certification preferred., • OSHA-10 Certification preferred., • Valid United States Driver’s License required, as this position requires travel to and from client sites.Skills, • Proficient written and verbal communication abilities., • Attention to detail and accuracy in project documentation and deliverables., • Strong project management and organizational skills and ability to handle multiple projects concurrently., • Knowledge of building codes, regulations, and standards., • Professional and courteous interaction with clients and colleagues., • Ability to attend client meetings and events, as needed., • Flexibility to work overtime, as needed., • Familiarity with drafting software for positions that utilize the software (AutoCAD, BricsCAD, Revit) for positions that utilize the software., • Strong teamwork and collaboration skills, fostering a positive and productive work environment, along with the ability to work both independently and collaboratively with team members from various disciplines., • Ability to work in the field and to travel outside local areas as workload and projects when needed., • Efficient time management skills while adhering to project budgets.Estimated salary range for this position is $55,000 to $100,000. The salary listed is an estimate and not guaranteed. The salary offered will vary based on experience, education, skills, abilities, and certifications/license if applicable PHYSICAL DEMANDS: Lifting • Must be able to lift and carry items weighing up to 40 lbs.Height and Access Equipment, • Safe operation and use of ladders, scaffolds, and other access equipment as required., • Ability to work safely at heights.Outdoor Environment, • Exposure to prolonged periods outdoors, which might extend beyond 3 hours., • Ability to work in diverse weather conditions, including but not limited to:, • Temperatures above 85°ree;F or below 40°ree;F., • High humidity levels (above 90%)., • Adverse weather conditions like snow/ice, rain, and wind.Mobility, • Extended periods of standing and walking, possibly on uneven or challenging terrains.Flexibility in Scheduling, • Medical, Dental and Vision coverage, where we pay a portion of the premiums., • Supplement Insurance Options- Life, AD&D, Legal Plan, Pet Insurance, Critical Illness, Hospital Indemnity and Accident Plans., • Fully Company funded Short-Term & Long-Term Disability benefits., • 401K- A retirement program where we provide a match up to 3%., • We offer Paid Holidays, Paid sick time and Vacation days., • Employee Referral Program., • Employee Recognition Program., • Continuing Education Reimbursement., • Professional Licensing Assistance., • Jury Duty Leave., • Maternity/Paternity Leave., • Mobile Phone Reimbursement/ discounts., • Employee Assistance Program. 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Job Description Director, K-12 Program Implementation, The Center for Jewish-Inclusive Learning The Jewish Education Project New York, NY Opportunity for Impact The Jewish Education Project is devoted to ensuring that Jewish education is in tune with the forces that impact our world and our communities in a changing environment. We believe that in a rapidly changing world, Jewish education must continually evolve to meet the needs of the Jewish community. The power of harnessing knowledge and curating ideas to inspire the various stakeholders who influence Jewish education is a vital component of this work. We are committed to bringing the most creative solutions to a field that must remain relevant and meaningful in the lives of Jewish youth and their families today and tomorrow. For more information about The Jewish Education Project, please visit . The Center for Jewish-Inclusive Learning (CJIL), a division of The Jewish Education Project, engages with K–12 schools to proactively educate for a society free of antisemitism. By partnering with leaders in school systems and with content providers specializing in topics related to the Jewish people, CJIL helps bring engaging, accurate, and culturally competent instruction about the Jewish people to public and independent schools and fosters learning environments that are inclusive of Jewish students, families, and staff. Position Overview The Jewish Education Project seeks a full-time Director of K-12 Program Implementation to play a critical leadership role on the CJIL team. Reporting to the Chief Program Officer, the Director of K-12 Program Implementation will develop and execute a plan to broaden and deepen delivery of professional development, resources and direct-to student experiences from partner content providers across districts, school buildings and associations. Through partnerships with leaders in districts, school buildings and associations like the UFT, the Director of K-12 Program Implementation will deliver broader and deeper professional development, resources and direct to student experiences about the Jewish people and Israel. The Director will lead a growing team responsible for engaging district and school building leaders in New York City Public Schools (NYCPS), as well as Westchester, Nassau and Suffolk County public schools. They will serve as the primary point of contact for NYCPS educational leaders and will supervise others in doing so in the NYC suburbs and within NYC as the team expands. The Director of K-12 Program Implementation will also contribute to strategic planning and development related to outreach, evaluation, and scaling of CJIL’s work in NYCPS and neighboring school systems. They will collaborate with colleagues across The Jewish Education Project to ensure alignment, communication, and shared success. This position is ideal for either a seasoned public-school leader or educational content provider with experience at the district or central office level or for a community organizer with proven experience impacting system change. Candidates should be passionate about instructional excellence and inclusive school culture. The successful candidate will bring a deep understanding of how large school systems operate, strong relationship-building skills, and a strategic mindset oriented toward creative problem-solving and results. Key Responsibilities Partnership Development and Relationship Management • Serve as the primary liaison between CJIL and NYCPS district and school leaders, ensuring consistent, responsive, and values-aligned communication., • Build andmaintainrelationships that foster collaboration, trust, and long-term engagement with CJIL’s work., • Identifyopportunities for CJIL to partner with schools and districts on professional learning, pilot programs, curriculum implementation, and student experiences., • Facilitate focus groups, advisory sessions, and other engagement opportunities to surface needs, gather insights, and inform CJIL’s program design., • Represent CJIL at meetings, conferences, and events with educational leaders andsystempartners., • Work collaboratively with the CJIL team to ensure educational partners’ needs aremetand our engagement has its intended impact. Implementation and Assessment • Collaborate with CJIL leadership to develop and execute outreach and partnership strategies aligned with the team’s goals., • Develop and execute a plan tobroaden and deepen delivery of professional development,resourcesand direct-to student experiencesfrom partner content providersacrossdistricts, schoolbuildingsand associations., • Manage timelines, deliverables, and documentation related todevelopment and execution of a plan to broaden and deepen delivery, • Use data and feedback from districts,schools,and educational content partnersto inform continuous improvement and growth strategies., • Share insights from the field to strengthen CJIL’s understanding of school system needs and priorities., • Contribute to planning for the evaluation and scaling of CJIL’s work across the NYCPS landscape., • Monitor progress, track outcomes, and provide recommendations for improvement. Program and Event Leadership • Co-design and help leadCJIL-sponsoredschool and district-level professional development, conferences, and other events., • Facilitate partnership between educational content providers and school system leadership for the delivery of programs by educational content providers, • Coordinate with internal and external stakeholders to ensure events and initiatives are well executed and achieve desired outcomes., • Collaborate with the CJIL team and other departmentson communication and evaluation related to programs and events. Evaluation • Contribute to planning for the evaluation and scaling of CJIL’s work across the NYCPS landscape., • Monitor progress, track outcomes, and provide recommendations for improvement. General Team Engagement • Contribute to thepositive, learning-oriented team culture that values curiosity, initiative, and mutual support., • Collaborate across departments at The Jewish Education Project to align CJIL’s work with broader agency initiatives., • Activelyparticipatein internal meetings, trainings, and eventsas a representative of a team that strives for excellencein professionalism and congeniality., • SupervisegrowingK-12 team., • Take onadditionalresponsibilities as needed in a growing, dynamic division of the agency. Experience, Qualifications, and Competencies The ideal candidate is highly motivated, proactive, detail-oriented, organized, and tech savvy. They are comfortable with a start-up culture and able to juggle multiple projects, people, and priorities. The right candidate is an experienced educational leader who combines a deep understanding of public-school systems with excellent interpersonal skills, strategic thinking, and organizational acumen. Candidates with diverse cultural, educational, and experiential backgrounds are urged to apply. • 10+years of full-time professional experienceinoradjacent toK–12 public education.Candidates with experience in K-12 educational sales will also be considered., • Experienceeitherin school systemsincluding leadership roles such as principal, district administrator,central office stafforin K-12 educationalorganizationswith experience as aseniorleader securing delivery of content, • Demonstrated success building partnerships and leading collaborative initiatives across multiple stakeholders., • Understanding and appreciation of the priorities, pressures, and opportunities facing NYCPS or comparable large, urban school systems., • Excellentwritten and verbalcommunicationskills, with experiencefacilitatingmeetings andtrainingsforschool or district staff., • High emotional intelligence, good judgment, and asolutions-oriented mindset., • Strong organizational skills, with the ability to managediverse tasks with impeccable attention to detail., • Excellent written and verbal communication skills, enabling seamless professional interactions with senior-level partners and educators., • Comfort using digital tools for project management, dataentry, design, and communication (experience withClickUp, Salesforce, or similarplatformsa plus)., • Proficiencywith Microsoft Office and ability to learn new software quickly., • Understanding of or interest in learning about Jewish identity, Jewish history, Israel, antisemitism,and how these topics relate to K–12 publiceducation., • You are a candidate who will embrace working in an environment that prioritizes:, • A positive attitude., • Demonstrating care and concern for the people around them., • Leading with humble confidence and competence., • Reliability, consistency, and accountability., • Striving for excellence. What We Offer • Salary in the range of $125,000to $130,000 commensurate with experience, • Four weeks paid timeoff, • Paidfamilyleave, • Comprehensive health insurance, • 401k plan, • Commuter benefits, • Early close on Fridays for Shabbat and closed for most Jewish holidays, • Shortened summer hours, • A positive work environment with exposure to great learning opportunities andthechance towork with some of the top professionals in the field of Jewish Education How to Apply Please submit a resume and cover letter to . Please include the job title in the email subject line. Location Hybrid work environment with Tuesdays, Wednesdays, and Thursdays at 1675 Broadway, 15th Floor, New York, NY 10019; Mondays and Fridays remote. The Jewish Education Project aims to select, place and train the best qualified persons based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all our employees in compliance with applicable local, state, and federal laws and without regard to non-work related factors such as race, color, religion/creed, gender, national origin, age, disability, marital status, sexual orientation, veteran status, or any other protected class. We encourage and support diversity and tolerance in our workplace.

Job Description Mindify Wellness and Care is seeking a creative, empathetic, and highly skilled Patient Engagement & Presentation Creator to join our growing team. This pivotal role will be responsible for developing clear, compelling, and compassionate presentations and diverse content that truly resonates with our patients, their families, community partners, and internal teams. The ideal candidate will translate complex mental health concepts into accessible, engaging materials, driving both understanding and active participation in our care pathways. A deep understanding of mental health nuances, combined with exceptional communication and design expertise, is paramount. Key Responsibilities: • Impactful Presentation Development & Design:, • Design, develop, and continually update high-quality, visually appealing, and informative presentations for a wide range of uses, including patient education workshops, community outreach initiatives, professional development for providers, and internal organizational communications., • Transform intricate mental health information, service offerings, and treatment pathways into clear, concise, and highly accessible presentation formats that speak directly to diverse audiences., • Strategically incorporate modern graphic design principles, compelling storytelling narratives, and multimedia elements (e.g., relevant images, short videos, subtle animations) to create truly impactful and memorable presentations., • Ensure all presentations strictly adhere to Mindify Wellness and Care's brand guidelines, maintain clinical accuracy, and comply with all relevant healthcare regulations (e.g., HIPAA, patient privacy laws)., • Patient-Centric Content Creation & Engagement:, • Produce a variety of patient education materials beyond traditional presentations, such as informative brochures, concise handouts, engaging infographics, frequently asked questions (FAQs), web content snippets, and social media visuals, all designed to enhance patient understanding and active involvement in their care., • Collaborate intimately with our clinical teams (e.g., therapists, psychiatrists, wellness coaches) to identify critical patient education needs and translate complex clinical jargon into patient-friendly language and digestible formats., • Develop proactive strategies and content that empower patients, encourage adherence to treatment plans, and foster self-advocacy and active participation in their mental wellness journey., • Strategic Content Planning & Research:, • Conduct thorough, empathetic research on a broad spectrum of mental health topics, cutting-edge patient engagement methodologies, and innovative communication strategies tailored for the wellness sector., • Actively contribute to the strategic planning and evolution of our overarching content roadmap for patient education and engagement initiatives., • Remain continuously informed about the latest trends, research findings, and advancements in mental health care, digital wellness solutions, and patient advocacy., • Collaborative Partnership & Communication:, • Work seamlessly across departments—including clinical, marketing, business development, and operations—to ensure that all content accurately reflects Mindify Wellness and Care's services, aligns with organizational goals, and genuinely meets the needs of our target audiences., • Actively participate in project and strategy meetings to thoroughly understand objectives, gather necessary information, and tailor content with precision and purpose., • May occasionally assist in the delivery of key presentations or provide guidance and training to other team members on effective presentation techniques, as needed., • Quality Assurance & Ethical Compliance:, • Rigorously review and meticulously edit all presentation and patient engagement materials for clarity, factual accuracy, impeccable grammar, consistency in tone, and adherence to Mindify Wellness and Care's compassionate brand voice., • Education: Bachelor's degree in Marketing, Communications, Public Health, Healthcare Administration, Graphic Design, Instructional Design, or a closely related field. A Master's degree is a plus., • Experience:, • 2-4 years of progressive experience in content creation, presentation design, patient education, or health communication, with significant experience specifically within a healthcare or mental health services setting., • A strong portfolio demonstrating professional, highly engaging, and well-designed presentations created using industry-standard tools (e.g., Microsoft PowerPoint, Google Slides, Keynote, Canva, Adobe Creative Suite)., • Proven experience developing diverse, patient-facing educational and engagement materials is essential., • Skills:, • Exceptional Presentation Design & Visual Storytelling: Demonstrated ability to transform complex information into compelling, visually appealing, and easily digestible presentations and graphics., • Superior Written & Verbal Communication: Outstanding ability to compose clear, concise, empathetic, and grammatically impeccable content tailored for diverse literacy levels and emotional states., • Profound Understanding of Mental Health: Foundational to advanced knowledge of common mental health conditions, various treatment modalities, and the critical nuances of communicating about mental health with utmost empathy, sensitivity, and respect., • Authentic Patient-Centered Approach: A genuine and unwavering commitment to enhancing the patient experience, empowering individuals, and fostering active engagement in their care and overall well-being., • Strong Research & Analytical Acumen: Ability to efficiently gather, synthesize, and present complex information effectively from a variety of credible sources., • Exceptional Collaboration & Interpersonal Skills: Proven ability to work effectively, respectfully, and collaboratively with diverse clinical and non-clinical teams and stakeholders., • Exemplary Organizational & Project Management Skills: Meticulous attention to detail, robust ability to manage multiple concurrent projects, and consistent track record of meeting deadlines in a fast-paced environment., • Be a vital part of a compassionate and innovative team truly dedicated to making a profound, positive impact on individuals' mental health journeys. 8UfjiyoiCB

Job DescriptionDescriptionOverview The Strategy & Public Impact team is The New York Public Library’s central node of information and insights about its users, usage, and impact. We support decision makers and program staff across the institution through business intelligence, impact assessment, strategic conversations, user research, and data mentorship. The Patron Impact & Satisfaction Researcher will play an important role in helping the Library meet its full potential as a vital, relevant, and accessible public institution that is equitably used across our service area. Our patrons’ satisfaction with the quality and outcomes of their library experience not only influences their future library use - it can also shape their views of, and support for, civic institutions and public life more broadly. The Patron Impact & Satisfaction Researcher’s mandate is the development, analysis, and dissemination of survey-derived metrics tracking our patron (and broader community) experience, satisfaction, and impact, at the level of the Library overall, as well as its specific programs and services. This is a great opportunity for someone interested in applying their research and analytical skills to identifying the drivers underlying library “magic” and recommending ways to broaden and deepen it, thereby enhancing our benefit to the communities we serve. Key responsibilities • Metric development: Translate outcome and impact goals from internal logic models into a core set of experience, satisfaction, and impact measures for specific offerings, and for the Library overall, • Survey development and testing: Operationalize these metrics into survey questions to be administered to patrons and community members, • Data infrastructure: Build the process by which these metrics are regularly gathered, at scale, in living data streams across the Library’s physical and digital touchpoints, • Data monitoring: Develop approaches to continuously track patterns in metrics, • Data analysis: Determine the core drivers underlying experience, satisfaction, and impact across time, location, audience, and at key points in service life cycle, • Synthesis with other research: Build bridges between these metrics and the Strategy & Public Impact team’s other data streams, marrying trends and insights from survey responses to patterns of usage (e.g. attendance, borrowing), • Opportunity identification: Make programmatic and policy recommendations to better fulfill unmet patron and community needs, • Get acquainted with Strategy and Public Impact patron research approaches and our qualitative and quantitative data streams, • Learn the organizational structure of the Library, meet our key internal stakeholders, and absorb what we have already learned about our patrons and the communities they come from, • Become proficient in our ongoing patron research, existing metrics and key reports, and identify areas of patron experience and library impact for core metric development, • Take primary responsibility for survey-based research: from understanding the research questions, through translating them into survey questions and methodologies, and fielding patron and staff surveys, to analyzing and synthesizing the results, • Suggest ways of enriching and deepening the findings from qualitative research and surveys with other data streams (e.g., circulation or visits), • Independently prepare reports communicating our findings to various internal and external audiences, • Bachelor’s degree required, a graduate degree in social science or other relevant discipline recommended, • 2 years of hands-on professional experience - or an equivalent combination of education and work experience - in an applied research role involving survey and metrics development and analysis, • Strong command of survey methods and evaluation methodologies, including potential research questions and techniques and research tools/software, • Familiarity with core statistical techniques such as significance testing, correlation, regression, distributions, factor and cluster analysis, and basic predictive modeling, • Basic proficiency in R (preferred), Python, or other statistical programming language, • Advanced proficiency in Microsoft Office and Google apps suites, especially Excel and Google sheets, • Ability to systematize output from, and detect patterns within, qualitative data sets, • Ability to independently produce high-standard, presentation-ready deliverables, • Ability to clearly and persuasively communicate analytical insights and methodologies verbally, visually, and in writing to employees at all levels of the organization, • Ability to to establish trusting relationships within a diverse organization, across multiple levels of management and staff, • Demonstrated learning mindset, with a continual appetite for developing skills, asking new questions, and absorbing information More...Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy will be provided with additional instructions at the time of the conditional offer. Core Values All team members are expected and encouraged to embody the NYPL Core Values: • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your work, • Be Welcoming and InclusiveWork Environment Physical Duties Union/Non Union Non-Union FLSA Status Exempt Schedule • 35 hrs/week

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general direction, is responsible for designing and implementing an organized, individualized program for acquisition of functional skills that will lead to increased independent community participation for the individuals served. This is done in accordance with regulations and requirements of the agency and applicable governmental and other regulatory agencies. This is a management position that is responsible for providing supervision to the Habilitation Assistants. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Habilitation Specialist will include, but are not limited to the following: • Serves as a liaison between agency, the people we support, and families. Serves as advocate and provider for all issues pertaining to those receiving services., • Develops programs and day habilitation plans for persons served., • Implements active treatment plans for program participants, both inside and outside of building., • Supervises non-professional staff in implementation of day habilitation plans., • Participates in individual program planning process., • Orients, trains, evaluates, delegates, supervises work of, and recommends hiring and disciplining of subordinate staff., • Recognizes and observes important relationships with Service Coordinators for participants’ program development and referral for other kinds of assistance as needed., • Maintains attendance and other required records/paperwork., • Utilizes community resources, as appropriate for implementation of day habilitation plans and community integration., • Carries out basic administrative tasks related to caseload and other selected assignments as directed by program director or program coordinator., • Plans group and individual activities and assigns staff to implement them., • Trains and instructs support staff in daily routine, program planning, and general procedures and practices of the group., • Attends regularly scheduled supervisory staff meetings., • Prepares and adapts materials and plans and sets up furniture and equipment for program activities., • Participates in scheduled in-service training programs., • Provides support/coverage to other classrooms as needed., • Participates in activities outside of activity room when necessary, i.e. trips, pool, gym. Enters swimming pool with the people we support as required., • Selects and utilizes educational materials., • Teaches persons served to become more independent., • Drives agency vehicles for individual transportation, pickups, deliveries, community outings, and medical emergencies as required., • Assists persons served with transportation between buses and buildings as needed., • Performs direct care responsibilities that include feeding and toileting, as needed., • Initiates precautions within established framework to assure that own work is completed in a manner free from recognized hazards., • Performs other related duties as requested. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Valid New York State Driver’s License is preferred, • Ability to read, write, speak and understand English, • Good oral and written communication skills, • Good interpersonal skills necessary to interact effectively with co-workers, employees, the people we support, and their families, • Good organizational and teaching skills, • Proficiency in the use of a personal computer and appropriate software, • Ability to operate wheelchairs and adaptive equipment utilized by persons served, • Must maintain confidentiality of the records of the persons served, • Ability to analyze problems and determine corrective measures EDUCATION and/or EXPERIENCE • Bachelor’s Degree in a Human Services or related field, • One year of post graduate experience is required COMPENSATION: $25.75/hour (after probation) + Industry-Leading Benefits for all full-time employees! At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job Description Job Summary: As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure. This position will be responsible for providing technical support to students, teachers, and staff and helping create a conducive learning environment. This role offers an excellent opportunity for those to advance their career in the field of educational technology. Key Responsibilities: • Technical Support: Provide technical assistance to teachers, and staff, addressing issues related to hardware, software, and network connectivity., • Hardware Maintenance: Assist with the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational technology devices. Maintain accurate device and inventory counts., • Software Support: Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software., • User Training: Offer basic training and guidance to end-users on technology usage and best practices., • Infrastructure Management: Maintain ticketing, asset management, website and other key networking systems, • Documentation: Keep detailed records of support requests, resolutions, and IT equipment inventory., • Security Awareness: Assist in maintaining the security and integrity of the school's IT systems by adhering to security policies and procedures., • Infrastructure Maintenance: Proficiently and proactively diagnose issues with Infrastructure services. Salary: $46,000-$50,000 INDOPERATIONS Requirements • High school diploma or equivalent (Bachelor's degree in IT or related field preferred)., • Strong passion for technology and a desire to learn and grow in the IT field., • Interest in K-12 education, • Experience using Incident IQ (preferred), • Excellent problem-solving and communication skills., • Basic knowledge of computer hardware, operating systems, and software applications., • Customer-focused with a commitment to providing exceptional service., • Ability to work well in a collaborative team environment., • Medical, • Dental, • Pension, • Paid Time Off

Job Description Financial Aid Advisor "Bilingual Spanish is required" Role Description This is a full-time, on-site role for a Financial Aid Advisor located in Times Square, NY. The Financial Aid Advisor will assist prospective and current students in navigating financial aid processes, including completion of financial aid applications, understanding Title IV regulations, and determining eligibility. The role involves providing customer service support, managing enrollment-related financial matters, and ensuring compliance with institutional, state, and federal financial aid policies. Additional tasks include maintaining accurate records of financial aid awards and working collaboratively with students, families, and other departments to support educational goals. Monday through Friday 1 Saturday a month 3 days from 9 AM to 5 PM 2 days from 11 AM to 7 PM Qualifications • Finance and Student Financial Aid skills, with an understanding of financial aid processes and calculations, • Customer Service and Enrollment Management skills to assist and support students and families effectively, • Knowledge of Title IV regulations and compliance requirements, • Excellent written and verbal communication skills, • Strong organizational and time management abilities, • Proficiency in using financial aid management systems, spreadsheets, and other relevant software, • Relevant experience in financial aid advising or a related field is preferred, • A bachelor's degree in Finance, Business Administration, Higher Education, or a related field is beneficial, • Ability to meet deadlines and goals, • Ability to multi-task and work in a fast-paced environment, • Strong organizational and time management skills, • Team-player, attentive to detail, responsible, • Willingness to learn school procedures and protocols Physical Requirements This role works in an office environment, with minimal psychological risk resulting from unavoidable exposure to hazardous, disagreeable, or uncomfortable environmental conditions. This role may involve exposure to emotionally challenging experiences and/or interactions with people who are upset. There may be a lack of control over the work pace or work process (e.g., working with a system with limited functionality to meet process needs). There may be irregular and/or high volumes and multiple and/or tight deadlines beyond one's control. Regular working hours, and on occasion some evening/weekend work required. Benefits: Vacation, Personal and Sick Time Health, Dental, and Vision Life/ AD&D and LTD 401k Job Type: Full-time in Person GREAT POTENTIAL FOR GROWTH! Come join our great team. This job description in no way states or implies that these are the only duties to be performed by the employee. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, marital, veteran status or sexual orientation, the presence of a non-job-related medical condition or handicap, and any other legally protected status. It is our policy to abide by all Federal, State, and local laws concerning discrimination in employment. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Retirement plan, • Tuition reimbursement

Job DescriptionJob Description The Agency You’ll Join: The NYC Mayor’s Office of Equity & Racial Justice (MOERJ) was established in October 2023 as the City of New York’s centralized agency to advance equity. Our mandate is rooted in a simple but powerful belief that every New Yorker deserves the chance to live, work, and thrive with dignity. To realize that vision, MOERJ brings together several key initiatives and offices, including the NYC Commission on Gender Equity (CGE), NYC Her Future (NHF), the NYC Young Men’s Initiative (YMI), and the NYC Unity Project (UP), as well as cross-agency bodies like the NYC Pay Equity Cabinet (PEC) and the NYC Taskforce on Racial Inclusion & Equity (TRIE). Together, we create a unified framework for addressing the many ways inequity shows up in daily life. The Problems You’ll Solve: MOERJ seeks an experienced Graphic Designer. Reporting to the Chief Content Officer (CCO), you will serve a critical role in developing creative content for MOERJ, as well as the units within MOERJ. With a deep understanding of creative industry standards and practice, the Graphic Designer will design both traditional and new media assets that increase understanding of equity, support internal city agency culture change, promote as well as increase the awareness of the city’s equity initiatives, and engage diverse communities. Under the guidance of the CCO, the Graphic Designer will fulfill creative briefs, asset requests, cohesive campaign designs, logo rebrands, general graphics and motion assets. As an integral member of the MOERJ team, the Graphic Designer will also support a variety of related projects including events, press activities, and other engagements as needed. Brand Synergy + Creative Innovation | Under the direction of the CCO, you will refine and elevate MOERJ’s visual identity across all entities by creating cohesion among existing brand elements and introduce fresh, innovative design solutions. You will bring creativity and imagination to every aspect of content development, ensuring MOERJ’s branding and storytelling remain dynamic, high-quality, and aligned with the agency’s mission to engage and inspire the public. Creative Design Excellence | This role requires exceptional creative design skills, and not an overreliance on Canva or similar tools. You must have the ability to conceptualize and deliver stylized, modern logos, website interfaces and other contemporary design components with minimal guidance, ensuring all designs reflect current trends, agency standards, industry practices and agency goals. Document Design + Protocol Development | You will support the agency by designing visually engaging internal and external documents, including one-sheets, briefs, PowerPoint presentations, and other materials. By integrating a creative design flair, you will transform routine documents into visually appealing resources. Additionally, you will develop stylized templates and best practices to help guide the agency. Responsibilities: At the direction of the CCO, the Graphic Designer will be responsible for the below. • Help produce and manage creative content for activations across owned media channels in static or animated/motion/video formats., • Serve as a thought-partner, regularly brainstorming, proposing new ideas, concepts, and design solutions., • Assist on all marketing, creative and design initiatives, and perform other duties incidental to the role., • Build strong relationships across the city, working closing with other Agency graphic designers and creative teams. About You: • Five to seven (5-7) years of graphic design experience., • Compelling portfolio of work over a wide range of creative projects required., • Bachelor's degree with a major in fine or graphic arts, design, new media, and/or related degree., • A skilled and competent knowledge of layout, design fundamentals, typography, print, motion., • Strong illustration skills, a plus., • Strong ability to collaborate and take direction., • Ability to work independently on developing designs., • Experience in visual (Graphic, type, logo creation etc.), illustrative, social/digital content, motion creative (Animations, etc.), or UX/UI site design., • A full and fluent knowledge of current design tools and software. Software required: Illustrator; Photoshop; InDesign; After Effects; Keynote; Harmony (ideal, not required); C4D (ideal, not required); Blender (ideal, not required)., • A strong grasp of design fundamentals and a creatively varied skill set., • Strong analytical skills and the ability to be agile, keeping up with shifting day to day priorities., • A creative thinker with the ability to think outside the box and brainstorm., • Strong interpersonal skills with the ability to interact effectively across the varying levels and offices of the agency., • A commitment to discovering and learning new creative platforms or project management systems., • Passion and commitment to advancing equity and addressing socio-economic, health, gender, and other disparities., • An understanding around the nuances of diversity and a commitment to inclusion., • Strong written and verbal communication skills. Salary: The City of New York Mayor’s Office of Equity & Racial Justice’s compensation package includes a market competitive salary and exceptional benefits. Our cash compensation range for this role is $75,000-$85,000. Final offers will vary based on candidate experience and expertise, and other factors. To Apply: Click the "Apply" button to submit your application and please include your cover letter under the "Message to Hiring Manager" field or include it as an attachment. Equal Opportunity | Diversity Equity & Inclusion Statement: The Mayor’s Office of Equity & Racial Justice is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. Applicants of all backgrounds are strongly encouraged and welcome to apply. If you are a qualified individual with a disability or a veteran with a disability, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by EEO at . RESEARCH PROJECTS COORDINATOR - 05277 Qualifications 1. Graduation from an accredited college with a baccalaureate degree; or, 2. Graduation from an accredited community college plus two years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities; or, 3. A four year high school diploma or its educational equivalent plus four years of experience as described in "2" above; or, 4. A satisfactory equivalent combination of education and experience. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency., • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job DescriptionSalary: 48,000-52,000 About Smile Train Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support local doctors and medical professionals to provide beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to support over 2 million surgeries in 90+ countries and were just starting. We are truly changing the world one smile at a time. Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is comprised of creative and highly motivated individuals working to make a positive impact. Join us! Role Summary Smile Train seeks an Associate, Education & Training. [Reporting to the Manager, Research and Education,] the Associate will play a key role in Smile Trains efforts to ensure every child has access to safe, high-quality, comprehensive cleft care. This role has a significant technical and data-focused component, supporting global education and training (E&T) initiatives through structured data collection systems, assessment analytics, and ongoing development and maintenance of training content across 75+ countries. This full-time, hybrid role requires a commitment to working from Smile Trains New York City based headquarters twice weekly. Key Responsibilities Organizational E&T Data Collection (Technical & Analytical) • Coordinate the pre- and post-training assessment processes, ensuring consistent data collection across all training types and all regional teams, • Monitor data quality using standardized checks, flag data anomalies, and work with regional teams to improve adherence to data collection protocols, • Analyze training assessment results, including knowledge gains, outcomes trends, and longitudinal performance across countries, training types, and learner groups, • Support systematic housing, organization, and governance of trainee and training impact data, including LMS-based or digital platformbased repositories used across 75+ countries, • Compile internal and external reporting on training implementation, participation, and impact, • Support tracking and data management for fellowship programs globally, including monitoring fellow progress, documentation compliance, and post-program placement outcomes Global E&T Conference Presence • Oversee logistics and administration for Smile Trains conference involvement, including partner logistics and stipends, partner abstract support, awareness/booth presence, promotional/branding materials, Smile Train-led events, follow-up surveys, staff attendance, and shipping needs, • Create and distribute reference and informational materials for staff and partners during conferences to maximize engagement and communication, • Support post-conference data analysis and development of final reports for dissemination across departments Global E&T Initiatives & Partnerships • Provide logistical, communications, and documentation support for global fellowship programs and partnerships (e.g., ACPA Visiting Scholar Program, WFSA Fellowships, Chang Gung Fellowship), • Assist with planning and execution of international mentorship programs (i.e., Mentoring Alliance for Global Cleft Surgery (MAG-CS)), including participant recruitment, onboarding, technical support, progress tracking, and impact data management, • Support development, implementation, and technical maintenance of global E&T initiatives such as webinar series, digital educational resources, patient-facing materials, and continuing education opportunities, • Support the Communications and Development departments in showcasing key E&T initiatives and projects to Smile Train stakeholders through annual reports, social media, and other strategic channels. Training Curriculum Maintenance & Improvement • Lead updates to existing Smile Train training curricula (translations, branding updates, content revisions, technical enhancements), • Incorporate learner feedback, performance data, and trainer insights into continuous curriculum improvement, • Serve as primary liaison with translation service providers, ensuring timely processing, coordinated review workflows, and ongoing quality assurance, • Support content implementation within the organizations learning management system (LMS) or similar platforms, including uploading, version control, course configuration, and user management Required Education and Experience • Bachelors degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related field, • Demonstrated experience analyzing datasets (Excel, Power BI, or similar) and summarizing insights for decision-making, • Exceptional attention to detail, organizational, and time management skills, • Superb written and verbal communication skills; comfortable presenting to large groups, • Excellent cross-cultural communication skills and sensitivity to global contexts; willingness to work across multiple time zones, • Tech-savvy with ability to quickly learn new software or data tools, • Ability to manage deadlines and shifting priorities; proven experience handling multiple concurrent projects, • Self-starter and team player who proactively offers strategic ideas and solves problems, • Proficiency in Microsoft Office, especially Excel (pivot tables, conditional formulas, charts)., • Passion for education in healthcare and interest in Smile Trains vision Preferred Education and Experience • Masters degree in public health, healthcare/health professions, data analytics, education, instructional design, or a related technical field, • Fluency in Spanish, French, or Portuguese, • Experience working or training in LMIC contexts, • Event management or conference logistics experience, • Experience with data collection tools (e.g., REDCap, Qualtrics), • Staff management and team coordination experience Accountability Expectations • Ownership of Outcomes: Take full responsibility for ones own performance, ensuring alignment with Smile Trains mission and objectives., • Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities., • Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment., • Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role, • Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment Compensation Range $48,000-$52,000 USD annually This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice. Application Information: Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job DescriptionSalary: $30.22/hour, non-negotiable Position:Community Educator Department:Community Engagement Program Location(s):Upper Manhattan, with frequent travel to Queens and the Bronx Reports To:Program Manager Classification:Fulltime, Non-Exempt Work Model:Hybrid Compensation:$30.22/hour of Positions:1 The Violence Intervention Program (VIP)is the only culturally specific nonprofit organization in New York City serving Latinx survivors of domestic and sexual violence, the vast majority of whom are immigrants. Created as a grassroots response to intimate partner violence and sexual assault, VIP has always centered survivors in its leadership and has worked to create a community of staff that reflects the rich national, ethnic and racial diversity of the communities it serves. VIP operates three community-based social service programs, two residential shelter and housing programs, a 24/7 hotline, innovative economic justice and sexual violence programs, and a robust community engagement team. The Community Engagement Programconnects survivors to services, works to shift cultural norms and attitudes, and advances VIPs survivor-led approach to ending gender-based violence. Working in deep collaboration with one another, this team leads VIPs grassroots outreach, digital outreach and community education work. The three strategic objectives underpinning this teams work are: • Build Strategic Partnerships, • Establish and Lead Awareness/Educational Campaigns, • Promote Survivor Leadership to Reach and Engage Their Communities The Community Educatorplays an important role in the organizations community engagement strategy by deepening local communities understanding of the root causes and impacts of domestic and sexual violence. The Community Educator develops prevention education curriculum, updates and facilitates engaging bilingual workshops for adults, youth and service providers that address the way individual, relationship, community, and societal factors impact interpersonal violence and aim to prevent violence before it occurs. They develop and sustain thriving partnerships with community-based organizations and educational institutions, particularly those with high numbers of Latinx immigrant youth, to maximize VIPs reach within our target community. The Community Educator works closely with the other members of the Community Engagement Team and other VIP program teams to ensure that all educational materials reflect VIP values, are informed by our in-house counseling practices, and align with our external messaging strategy. Additionally, they partner with Data Team to implement pre- and post-surveys and track the impact of trainings and workshops. The Community Educator is part of VIPs dynamic Community Engagement Program and reports to the Program Manager. Essential Functions • Design, develop and update VIPs bilingual trainings, workshops and informational presentations;, • Conduct preventive education workshops on domestic and sexual violence in both English and Spanish for youth and adult community members, social service providers, and other stakeholders;, • Collaborate with Community Engagement Program colleagues to align all content and materials for consistent, powerful messaging;, • Collaborate with Community Organizer and Promotoras team to support their leadership and promote their community-based events and campaigns;, • Establish and maintain linkages with educational and community-based partners to maximize our impact and to deepen and expand partnerships;, • Coordinate VIP participation at coalitions and in collaborative partnerships with other city and social service organizations and agencies to track communities where we have presence and strategically identify locations for increased engagement, • Ensure all presentation, training and workshop materials are regularly updated for consistent, aligned and accurate messaging and accessible to all VIP staff;, • Collaborate with Promotoras on workshops and other community engagement opportunities;, • Collaborate with Data Team to develop tools, collect and analyze data, and participate in ongoing program evaluation;, • Prepare internal quarterly performance reports to share with team, VIP leadership, and other stakeholders;, • Represent VIP at external meetings and events, as needed;, • Participate in supervision, staff meetings and program meetings;, • Perform other tasks as required, including any related supervisory and administrative duties, as needed. Requirements • Bachelors degree in education, public speaking, communications, critical race and/or gender studies, or 3+ years of relevant community engagement experience and/or training and presentation experience;, • Must be Bilingual in English and Spanish, both verbal and written fluency;, • Must have excellent communication skills with the ability to engage community members;, • Strong public speaking and facilitation skills;, • Knowledge of the systems that impact immigrants, and familiarity with intimate partner and sexual violence movement work, including partners in the work to end gender-based violence;, • Sustains positive and open lines of communication with internal and external stakeholders;, • Must approach this work with curiosity and willingness to openly model the process of learning and growth;, • Detail oriented, organized, with excellent project management and prioritization skills, • Must bring a collaborative approach to engaging colleagues, survivors, external partners;, • Comfortable working in diverse communities, particularly with Latinx, people of color, and low income populations;, • Well organized, outgoing, able to work independently and collaboratively;, • Ability to work evenings and weekends;, • Must exercise good judgment and demonstrate trauma-informed approach at all times;, • Must ensure agency, program and client confidentiality;, • Ability to lift 30 lbs. (Outreach material) and travel via public transportation (bus, train, etc.);, • Must have the ability to operate office equipment such as computers, copy machine, fax machine, phone systems, etc. with strong internet and software skills; incl. Microsoft Office and client database; Compensation & Benefits • Full-time, non-exempt position, working 35 hours per week with annual wages of $55,000/year., • We cover 85% of the cost of medical, dental and visioncoverage for employee and spouse/children/family. Flexible Spending Accounts & Health Savings Accounts available., • Unlimited PTO, 12 paid holidays, a mid-year and end-of-year office closure., • Summer Friday schedule (optional), • Commuter benefits (Mass Transit & Parking), • 403b retirement plan, • Employee Assistance Program, • Disability & Life Insurance, • Monthly health & wellness activities, • Team appreciation days

Job Description Overview Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes. Why Work for GEO: • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things., • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful. Responsibilities Summary Under close supervision, this position provides support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director. Learns, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members. Trains and assists less experienced case managers. Primary Duties and Responsibilities • May perform the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary., • In own handwriting, prepares written personalized program for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals., • Reviews plan with residents on a weekly basis and document progress and/or revisions, so resident is gaining the life skills necessary to make a successful re-entry into the community., • Assists residents in establishing personal budget, locating suitable housing, enrolling in educational and vocational programs, and participating in family and community activities, as appropriate, to ensure that they are working towards financial independence., • Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards., • May orient residents upon arrival at facility to provide smooth assimilation into program (e.g. have resident complete paperwork, take on facility tour, introduce to other residents, etc.)., • Makes entries in own handwriting into confidential client (resident) files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensures files are secure to protect client confidentiality., • Assists Employment Placement Specialist to verify residents' jobs to ensure residents' employment is suitable under established program plan. Counsel unemployed residents by providing guidance in obtaining employment in cooperation with the Employment Placement Specialist., • Verifies residents' pass plan through pass sponsorship according to contract, so that the resident is accountable for his/her whereabouts in the community., • Prepares terminal report within established time parameters upon resident release to summarize program performance and to satisfy contract requirements., • Participates in staff meetings by sharing observations and recommendations regarding the facility, residents, and staff relations to identify and solve problems and function as a unified team., • Maintains confidential information obtained through job duties regarding employees, vendors, residents, outside agencies, etc., so sensitive information is on a "need to know" basis., • Complies with GEO policies and work rules as described in the company Employee Handbook, and the Facility Policies and Procedures Manual, including directives of GEO managers and supervisors in a cooperative spirit to ensure conformance to company standards., • Adheres to GEO’s attendance policy; be available for all shifts; work overtime as required to ensure adequate coverage of the program and to ensure the safety and security of the residents., • Complies with facility safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others., • Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree in social, human services, criminal justice or behavioral science programs from an accredited college or university., • One (1) year of experience in human services, corrections or community-based services., • Work experience may be substituted for academic studies exchanging one (1) year of work experience in a related field for one (1) year of academic education., • Total work experience needed in lieu of the combination of education and work experience is five (5) years., • Familiar with community corrections systems and current community corrections practices., • Familiar with community work force needs, public and private agencies and employment services., • Ability to write clear concise reports in English using correct grammar., • Ability to add, subtract, multiply, divide, and calculate percentages., • Must be able to react quickly and appropriately in an emergency situation., • Bilingual in English/Spanish preferred, but not mandatory.