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Field Tech Officer (FTO) - Job Title: Field Tech Officer (Level 1 / 2 depending on experience) - Reports To: Technical Operations Lead / Service Manager - Location: On-site at client premises (and remote when needed) **Technical Responsibilities** - Install, configure, and maintain desktops, laptops, printers, routers, and network devices. - Perform on-site troubleshooting of hardware, software, and network issues. - Install and configure operating systems (Windows/macOS) and common business software. - Manage device replacements, backups, antivirus, and patching. - Document every site visit, ticket resolution, and issue escalation. - Set up and support VoIP phones, surveillance systems, and other peripherals. - Provide basic support for cloud systems (Office 365, Google Workspace). - Report recurring issues to leadership for root-cause analysis. - Handle emergency calls during business hours (or rotational after-hours if needed). **Client-Facing / People Skills** - Communicate clearly with non-technical clients — especially under pressure. - Listen actively and extract exact pain points. - Represent your company with professional appearance and punctuality. - Document notes for hand-off to other techs and for record-keeping. - Educate clients gently when necessary, without sounding arrogant or rushed. - Stay calm and composed even when dealing with frustrated clients. - Maintain confidentiality and respect client data. **Requirements** - 1+ years in IT support or technical field work (desktop/network support) - Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools - Willingness to travel between client sites - Ability to lift and move equipment (~30lbs) - Comfortable using ticketing systems, documentation tools, remote access tools - Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals **Soft Skills** - Problem-solver mindset — doesn’t freeze under pressure. - Doesn’t guess — knows when to escalate or double-check. - Treats clients like partners, not a burden. - Self-motivated — doesn’t need micromanagement - Detailed — writes accurate ticket notes and documentation - Time aware — knows how to triage onsite tasks under a schedule - Curious — learns new tools, doesn’t stay stagnant

Launch Your Career with the STRIVE Program at We Insure USA Brokerage – Now Hiring Entry-Level Insurance Agents! Telemarketer → Licensed Property & Casualty (P&C) Insurance Agent Program: STRIVE – Skills Training & Role Integration for Vocational Elevation At We Insure USA Brokerage, we’re offering you the opportunity to build a fulfilling career in the insurance industry through our STRIVE Program. This unique program equips you with the skills, training, and support to start as a Part-Time Telemarketer and progress to a Full-Time Licensed Property & Casualty (P&C) Insurance Agent. Whether you’re just starting out or looking to make a career change, we provide the tools you need to succeed. Position: Telemarketer → Licensed Property & Casualty (P&C) Insurance Agent Location: Queens, NY – Local Candidates Strongly Encouraged to Apply Are you passionate about helping others and eager to learn? Do you have strong communication skills and a desire to grow in a fast-paced, dynamic industry? As a Part-Time Telemarketer starting out in the STRIVE Program, you’ll have the opportunity to gain hands-on experience, learn the ropes of the insurance business, and work toward becoming a licensed P&C Insurance Agent. If you’re driven, customer-oriented, and ready to take your career to the next level, we want to hear from you! This entry-level role is ideal for: Recent college graduates Upcoming graduates Those with some recent college education or coursework completed What You’ll Do: Start as a Telemarketer – Contact potential clients, introduce them to insurance products, and schedule appointments for agents. Receive Comprehensive Training – Participate in our STRIVE Program to learn about insurance policies, customer service best practices, and industry regulations. Build and Manage Client Relationships – Engage with clients over the phone, assist with inquiries, and guide them through their insurance needs. Progress to a Full-Time Role – As you complete the training, work toward becoming a fully licensed Property & Casualty (P&C) Insurance Agent. Handle Inquiries and Provide Solutions – Offer exceptional customer service while ensuring clients understand their options and make informed decisions. Sales and Lead Generation – Help drive business by contributing to lead generation and sales efforts. Knowledge/Skills/Abilities: Clear Speaking Voice – A professional, friendly, and confident phone voice is essential. Sales Ability – A natural ability to engage customers and make recommendations based on their needs. Multitasking – Ability to manage multiple tasks while maintaining excellent service. Positive Attitude & High Energy – Maintain a motivated, upbeat attitude while managing phone calls, even in a high-volume environment. Patience & Empathy – Ability to listen attentively and empathize with clients’ needs. Strong Communication Skills – Excellent written and verbal communication skills are a must. Computer Skills – Comfortable using basic office software and managing customer information in digital systems. Repetitive Phone Calls – Ability to make numerous phone calls without losing enthusiasm or positivity. Adaptability – Think quickly and improvise when necessary during live calls while adhering to company guidelines. Complaint Resolution – Calmly and professionally handle client complaints and work toward solutions. Willingness to Learn – Open to receiving constructive feedback and following detailed instructions to improve performance. Why Join Us? Growth Opportunity – Start as a Part-Time Telemarketer and advance to a Full-Time Licensed Insurance Agent through our STRIVE Program. Training and Development – Receive mentorship and comprehensive training to become a licensed insurance professional. Supportive Environment – Join a team that values collaboration, positivity, and mutual respect. Competitive Pay – Start at $17.00 - $27.00 per hour, with opportunities for growth as you gain experience and skills. Bonus Opportunities – Earn additional incentives for meeting targets and contributing to team success. Commission Pay – Increase your earnings through commission-based sales as you build your client base. Flexible Part-Time Schedule – Work part-time initially while learning and working toward a full-time career. Calling All Queens-Based Go-Getters! We’re excited to connect with candidates in Queens, NY, or nearby. If you're looking to start a career in the insurance industry and have the energy, personality, and communication skills to succeed, we’d love to hear from you! Job Type: Part-time (Telemarketer) → Full-time (P&C Insurance Agent) Schedule: Part-time: 20 hours Full-time: 8-hour shifts, Monday to Friday (once licensed) Work Location: In-person Preferred Candidates: We strongly encourage applications from: Recent college graduates Upcoming graduates Individuals with some recent college education or coursework completed Take the first step toward a rewarding career in insurance with We Insure USA Brokerage. Apply now – we look forward to meeting you! Job Types: Full-time, Part-time Pay: $17.00 - $24.00 per hour Benefits: Paid time off Supplemental Pay: Bonus opportunities Commission pay Ability to Commute: Ozone Park, NY 11417 (Required) Ability to Relocate: Ozone Park, NY 11417: Relocate before starting work (Required) Work Location: In person

Sales Representative Internship: AI B2B SaaS Startup Role Overview We're seeking highly motivated and results-oriented Sales Representative Interns to drive the full sales cycle for our cutting-edge AI SaaS solutions. This isn't just about lead generation; you'll be instrumental in everything from initial outreach to closing deals. This internship offers a unique opportunity to gain hands-on experience in a fast-paced B2B sales environment within the exciting AI space. Key Responsibilities Prospecting & Lead Generation: Identify and research target accounts and key stakeholders using tools like LinkedIn Sales Navigator, corporate websites, and industry directories. Multi-Channel Outreach: Execute effective outreach campaigns (email, cold calls, social media) to engage prospects and clearly articulate our value proposition. Lead Qualification: Qualify leads based on predefined criteria (e.g., BANT - Budget, Authority, Need, Timeline) to ensure alignment with our ideal customer profile. Pipeline Management: Take ownership of the sales pipeline, nurturing leads through various stages from initial contact to closed-won. Product Demonstrations: Conduct compelling product demonstrations, showcasing how our AI solutions address specific customer pain points and deliver value. Negotiation & Closing: Lead negotiations and effectively close deals, securing new customers for our platform. CRM Management: Accurately log all sales activities, update prospect and customer information, and maintain a clean pipeline in the CRM (e.g., Salesforce, HubSpot). Collaboration: Work closely with the wider sales and marketing teams to refine messaging, optimize sales strategies, and contribute to overall company growth. Essential Skills & Qualifications No professional education required. Technical background preferred but not necessary. Communication: Exceptional written and verbal communication skills; ability to articulate complex AI concepts clearly and persuasively. Proactive & Resilient: Highly motivated, persistent, and able to handle challenges while maintaining a positive, solution-oriented attitude. Tech-Savvy: Comfortable using CRM software (e.g., Salesforce), sales engagement platforms, and LinkedIn Sales Navigator. Learning Agility: Eager to learn about new AI technologies, adapt to evolving sales processes, and quickly grasp new concepts. Goal-Oriented: A strong desire to achieve and exceed targets, with a track record of personal accomplishment (academic, extracurricular, or prior work experience). Desired Attributes Curiosity: A genuine interest in artificial intelligence, its business applications, and the B2B SaaS landscape. Coachability: Open to feedback and committed to continuous improvement and skill development. Team Player: Ability to collaborate effectively and contribute positively within a dynamic startup environment. Entrepreneurial Spirit: Eager to take initiative and contribute to the growth of an early-stage company. Looking for highly motivated and results-oriented Sales Representative Interns to drive the full sales cycle for our cutting-edge AI SaaS solutions. This is NOT just lead generation, you'll be instrumental in everything from initial outreach to closing deals. This internship offers a unique opportunity to gain hands-on experience in a fast-paced B2B sales environment within the exciting AI space. Payment Range: $2,500 to $10,000 based on performance. Also we are a small team (5) based in New York but all work mostly remote. We have 4 open spots. Shoot me us a PM!

Collections Curator Full-time position 35 hours per week, with Benefits, based at Masonic Hall, 71 W 23rd Street, New York NY 10010. Job Description: Conduct research on the artifacts of the Chancellor Robert R. Livingston Masonic Library of the Grand Lodge to identify origin and historical value of artifacts. Preserve and curate the collection. Plan and prepare exhibits. Contribute to Museum blog posts and newsletter. Represent the institution in the professional community. Use Photoshop, MSWord, and Excel software. Job Requirements: M.S. in Museum Studies or related field & 2-years’ experience as Museum Technician, or B.A. in Museum Studies or related field & 4-years’ experience as Curator, Museum Technician or Museum Collections work. Any suitable combination of education, training or experience is acceptable.

Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

Powered by in-house technology, TopView Group creates one-of-a-kind experiences for everyone around the world. Our rapidly growing portfolio of products includes hop-on hop-off bus tours in NYC, London, Washington DC, Atlanta, Austin, Dallas, Houston and Philadelphia, special events such as Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, Attraction Pass, and software products. Hop On Hop Off New York Bus Tours starting at $55 | TopView® New York City Tours | New York Sightseeing Bus Tours We’re looking for career-minded, expert bus mechanics with 5 years of experience as a bus mechanic, knowledge of DOT bus inspection, and a solid understanding of electronic / troubleshooting techniques to join our team in the New York City area. Candidates for this role will like sharing process improvement ideas, implementing ideas, and come in with a curious mind and appetite for learning. Ready to take the next step? Apply today! Requirements: 5 years’ minimum experience as a Bus Mechanic with subject matter expertise Must be able to work a part-time schedule that includes Fridays, Saturdays, and Sundays Knowledge of state DOT bus inspection procedures. Must have the ability to identify the cause of breakdowns and repair them, diagnose and repair any issue on the bus and repair them using the most optimal solutions using the most optimal solutions. Ability to troubleshoot, charge, repair, and/or replace air conditioning and ventilation systems. Expert knowledge of electrical and pneumatic (air) systems. Must have a step-by-step troubleshooting mentality. Valid CDL B license (preferred) Duties and Responsibilities: Perform routine maintenance, repairs, and assigned preventive maintenance services. Oversee and participate in the conduct of bus inspections, safety checks, and the diagnosis and repair of electrical, hydraulic, suspension, brake and air systems on commercial buses. Utilizes vehicle computer electronics systems to interpret failure modes to initiate or assign repairs. Participate in major and minor mechanical repairs on buses and other light motorized equipment; diagnose diesel internal combustion engine maintenance problems. Coordinate service calls for emergency breakdowns. Schedule and oversee staff to ensure efficient job completion. Maintain a clean, safe work environment in compliance with company and OSHA Standards. Maintain accurate recordkeeping of all maintenance shop activities. Conduct maintenance and safety training for all employees including newly hired personnel. Conduct in-service training programs for employees with equipment suppliers for new techniques in mechanical repairs. Assist in the selection of new employees; train, supervise and evaluate assigned employees. Interpersonal skills using tact, patience, and courtesy. Perform other duties as required. KNOWLEDGE OF: Electrical systems and electronics with solid troubleshooting techniques A MUST. Tools, equipment and procedures used in the general overhaul, repairs and maintenance of automotive equipment. Principles of internal combustion engines, gas and diesel. Understanding of technologies involved in electrical, hydraulics and fuel systems. Record-keeping techniques. Knowledge of health and safety regulations. Technical aspects of field of specialty. Adherence to state laws and DOT regulations. Basic math. EDUCATION: High school diploma or G.E.D. Undergraduate and/or graduate degree a plus. LICENSES AND OTHER REQUIREMENTS: Certification from a nationally accredited mechanical/electrical institution is a plus. Formal training such as military, ASE certification, and/or 608/609 certificate a plus. Experience with Cummins Bus / Motor or Vanhool Bus / Motor a plus. EXPERIENCE: Diesel engine repair: 10 years (Required) Mechanical knowledge: 10 years (Required) SCHEDULE: Full-Time 1st Shift - 5am - 2pm 10 hour shift 8 hour shift ​​​​​​​Holidays On call WHY CHOOSE TopView Sightseeing: Competitive Compensation: Earn $30.00 - $40.00 per hour, commensurate with experience. Up to $10,000 sign on bonus.

Executive Assistant Responsibilities: - Manage the CEO’s emails and calendar; schedule meetings with clients and city agencies. - Screen, prioritize, and respond to communications from stakeholders including clients and team members. - Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-ups. - Attend meetings with the CEO, take detailed notes, draft meeting summaries for the CEO’s review, and ensure action items are tracked and completed. - Utilize experience with Department of Buildings and other city agencies’ processes to resolve inquiries and support CEO project coordination. - Maintain confidentiality of sensitive information and uphold a high level of professionalism. - Assign projects to project managers and route emails to the appropriate team members. - Research and coordinate webinars and networking events that the CEO should attend. - Conduct research and provide information to support project execution and informed decision-making. - Provide general administrative support to the CEO to ensure efficient time and task management. Office Management Responsibilities: - ** ** Answer office phone calls, take accurate messages, and route inquiries appropriately. - Maintain and update project information in the company’s CRM system (Bitrix24). - Oversee office supply inventory and coordinate maintenance of office equipment. - Prepare internal reports, correspondence, and documentation for the CEO and weekly team meetings. - Collect and log incoming mail daily. - Organize team celebrations and office events. - Assist in onboarding new employees, including workstation setup and preparation of orientation materials. ** Experience Requirements** - Minimum of 2 years of experience as an executive assistant or in an office management role. - Prior experience working with city agencies such as the Department of Buildings (DOB), with knowledge of relevant processes and filings. - Demonstrated ability to handle multiple priorities and operate effectively in a fast-paced environment. - Strong written and verbal communication skills, with experience interacting with senior-level stakeholders. - Proven ability to manage confidential information with discretion and professionalism. ** Education and Qualifications** - Bachelor’s degree in Business Administration, Management, or a related field (preferred). - Proficient in Microsoft 365 applications, including Outlook, Excel, and Teams. - Experience with project management tools and CRM software (Bitrix24 preferred). - Tech-savvy and a quick learner with the ability to adapt to new systems and tools. - Highly organized, detail-oriented, and solutions-driven, with a strong customer service mindset. Type of Work: Full-Time, In-Office Schedule: 9 AM to 5 PM, Monday to Friday

Job Title: Case Manager Location: [Homeless Shelter- Horizon Hearts, Inc Location: Hempstead, NY 11550 Job Type: Full-time Salary: $50K to $60K Job Summary: The Case Manager at Horizon Hearts, Inc will provide comprehensive support to individuals experiencing homelessness. This role involves assessing client needs, developing personalized service plans, and coordinating resources to help clients achieve stability and self-sufficiency. Key Responsibilities: Conduct thorough assessments of clients' needs, strengths, and barriers. Develop and implement individualized service plans in collaboration with clients. Provide ongoing case management, including regular follow-up and adjustments to service plans. Connect clients with appropriate community resources, such as housing, healthcare, employment, and social services. Advocate for clients' needs within the shelter and the broader community. Maintain accurate and up-to-date client records and documentation. Collaborate with shelter staff, volunteers, and external partners to ensure comprehensive support for clients. Facilitate group sessions and workshops on topics such as life skills, job readiness, and health education. Monitor and evaluate clients' progress towards goals, providing support and encouragement. Participate in staff meetings, training sessions, and professional development opportunities. Requirements: Bachelor's degree in Social Work, Psychology, Human Services, or a related field. Minimum of 2 years of experience in case management, preferably in a homeless shelter or similar setting. Strong understanding of issues related to homelessness, poverty, and mental health. Excellent communication, interpersonal, and organizational skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office and case management software. Valid driver's license and reliable transportation. Ability to handle sensitive information with confidentiality and professionalism. Commitment to the mission and values of [Horizon Hearts, Inc] Preferred Qualifications: Master's degree in Social Work or related field. Experience with trauma-informed care and crisis intervention. Bilingual in [English and Spanish] plus

Job Overview We are seeking a knowledgeable and motivated Financial Consultant to join our dynamic team. In this role, you will provide expert financial advice and guidance to clients, helping them achieve their financial goals through effective investment strategies and wealth management solutions. The ideal candidate will possess a strong understanding of financial concepts and demonstrate exceptional analytical skills. Duties Conduct comprehensive financial analysis to assess clients' current financial status and future needs. Develop personalized investment management strategies tailored to individual client goals. Provide insights on asset management, ensuring clients are informed about their investment options. Utilize financial software to create reports and track client portfolios effectively. Stay updated on market trends and economic conditions to offer informed advice. Collaborate with clients to understand their financial objectives and educate them on various financial products. Perform research on investment opportunities and corporate accounting practices to enhance client offerings. Maintain strong relationships with clients through regular communication and follow-ups. Requirements Proven experience in sales, preferably within the financial services industry. Strong background in investment management, wealth management, or asset management. Proficiency in financial analysis and technical accounting principles. Familiarity with various financial software tools for reporting and analysis. Excellent research skills with the ability to interpret complex financial data. Strong interpersonal skills with a focus on building lasting client relationships. Ability to communicate complex financial concepts in a clear and concise manner. A degree in finance, accounting, or a related field is preferred but not mandatory. Join us as we help our clients navigate their financial journeys with confidence! Job Types: Full-time, Part-time Pay: $70,879.00 - $79,188.00 per year Work Location: Remote