Entitlements Specialist (Full-Time)
hace 9 días
Islip Terrace
Job Description Discover the difference between a job and a fulfilling career by becoming a vital part of Mercy Haven's mission. We are dedicated to providing homes and services to diverse populations in crisis, including those living with mental illness, homeless families, veterans, domestic violence victims and the elderly. Recognized as a Newsday Top Workplace on Long Island for three years, we invest in our employees' success and offer an excellent benefits package. We are currently seeking an experienced individual for the Full-Time Entitlements Specialist position. In this role, you would facilitate access to government and private benefits (SSI, SSD, Medicaid, Medicare, Public Assistance, SNAP) for tenants of our Supportive Housing Program. You would assess eligibility, assist with applications /recertification, advocate, maintain records, and assist with managing tenant finances to secure housing and care. SPECIFIC RESPONSIBILITIES: • Assists tenants in securing and maintaining entitlements such as SSI/SSD, Medicaid, SNAP, Section 8, and other benefits., • Escalates issues related to entitlements, including attending fair hearings, administrative hearings, and appeals when necessary., • Conducts annual reviews of entitlements and assist with budgeting for tenants, ensuring the proper allocation of personal needs allowances where applicable., • Provides assistance in applying for and maintaining benefits, including recertifications and submitting required documentation., • Assists with rent arrears, develop repayment agreements, and act as a liaison between program staff and the finance department., • Supports tenants and staff with entitlement applications, including during new intakes and move-ins, ensuring all benefits are secured in a timely manner., • Accompany tenants and staff to entitlement-related agencies (DSS, SSA) as needed and provide transportation to financial appointments when necessary., • Attends and actively participate in staff meetings, in-service trainings, interagency meetings, and educational opportunities., • Ensures accurate and timely documentation of all resident activities, including progress notes and financial transactions, in accordance with organizational and regulatory standards., • Works with the intake department to handle financial documentation for new tenants and ensure benefits like Medicaid and SSA are updated accordingly., • Provides individual and group education on financial literacy and budgeting to help tenants improve their financial stability., • Works closely with program staff and tenants on rent arrears cases that may require eviction referrals, with a focus of decreasing evictions for non-payment, • High School Diploma or Equivalency with experience in human services required, • Bachelor's degree in human services or related field preferred, • Experience working with individuals with severe mental illness preferred, • Minimum of 3 years' experience assisting clients in obtaining and maintaining benefits and entitlements, strong knowledge of benefits and entitlements, • Proficiency in computer software, including Microsoft Office (Word, Excel) and databases, • Valid NYS Driver's License with a safe driving record, access to a personal and reliable vehicle POSITION RELATIONSHIPS: Reports to: Intensive Care Coordinator Supervises: N/A BENEFITS: • Full Benefits Package including Medical, Company-Paid Dental and Vision Single Coverage. Health Reimbursement Account (HRA) for medical plan., • Generous Paid Time Off policies, including vacation and sick time., • Agency paid Basic Life Insurance, Supplemental Employee, Spouse and Child Life Insurance policies, Long Term Disability (LTD), Short Term Disability (STD), 403(b) Retirement Savings, • Tuition Reimbursement MERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW. Job Posted by ApplicantPro