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Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: All boroughs, NYC SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: OPERATIONS REPORTS TO: SECURITY MANAGER LOCATION: NYC SALARY: $24.00 hourly SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties, • Monitor access control and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence. Maintain the safety and security of clients and staff. • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. $500 Sign-on Bonus! Options for Community Living, Inc. is looking for an Empowerment Specialist (Peer Specialist) to join our team! An ideal candidate should meet the following requirements: • Must be able to read and comprehend program materials (8th Grade Reading Level or higher)., • Must have adequate interpersonal skills in order to motivate and assist others., • Must be able to communicate knowledgably about the local services and systems of care., • Should be reflective of the population being served with 1 year of active participation in mental health self-help activities, peer support or peer advocacy program or recipient run organizations or similar programs., • Must hold an OMH-endorsed Peer Credential, either the Youth Peer Advocate Credential: YPA-C or the New York Certified Peer Specialist Certification: NYCPS., • Bilingual preferred (English/Spanish)., • Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required. Our Benefits include: • Generous PTO: Wellness, Vacation and Sick time, • 403(b) retirement plan with an employer match, • Employee Assistance Program, • Tuition Assistance, • Wellness Initiatives, • Paid Training & On-the-Job Training, • Promotional Opportunities, • Mileage reimbursement Salary Range: $18.00/hour - $22.00/hour The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule: 17.5 - 21 hours/week Location: In person based out of our Hempstead office, with field visits required. Pay Type: Non-exempt Responsibilities: The Empowerment Specialist, Level 1, will coach and encourage tenants in self-advocacy and self-management. Provide frequent contact and monitoring of progress and accompany tenants on clinical and supportive service appointments. Assist case manager during client intervention and participates in case conferences and assist with maintenance of documentation/client files. • Coach and encourage consumers in self-advocacy and self-management., • Provide frequent contact and monitoring of progress., • Accompany consumers on clinical and supportive service appointments., • Assist case managers during some client interventions., • Participate in case conferences., • Assist with maintenance of binder/client files. Salary Range $18—$22 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Job Description Concern Housing is seeking a Weekend Overnight Counselor to be responsible for assisting the Supervisor and Case Managers in the delivery of direct services to the clients, as well assisting in the overall running of the site. The counselor provides a variety of services, ranging from the teaching of skills to delivery of concrete services to providing counseling to the clients. Days/Hours: Saturday & Sunday; 4pm - 12am Responsibilities Include but are not limited to: • Provides direct care services to a caseload of clients., • Responsible for documentation of clients assigned to as well as documentation relating to other clients progress., • Monitors the site, coordinates and participates in house activities such as preparation of meals, chore activities, recreational activities, safety checks etc., • Facilitate food-planning committee; train clients in weekly food planning., • Provide rehabilitative support services in daily living skills, health services and others as assigned., • Provide housing services including assistance with maintenance issues., • Monitors medication., • Assists with transportation of clients., • Attend staff meetings as scheduled., • Perform monthly fire inspections., • Remain current with all Agency required compliance documents and trainings. Requirements: Requires a minimum of a high school diploma or equivalent along with at least two years of experience in a similar role. Concern Housing offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Salary: $21.00/hour

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. $500 Sign-on Bonus! Options for Community Living, Inc. is looking for a Housing Specialist to join our team! An ideal candidate should meet the following requirements: • Associate's degree in health or human services or certification as an R.N. or L.P.N. and 2 years of qualifying experience, or a Bachelor's degree in health or human services and 2 year of qualifying experience., • Experience with families preferred., • Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required. *Qualifying experience: Verifiable full or part time case management or case work with persons with HIV/AIDS, and/or persons with a history of mental illness, homelessness, or chemical dependence. Our Benefits include: • Medical, Dental and Vision Insurance, • Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly, • 403(b) retirement plan with an employer match, • Employee Assistance Program, • Tuition Assistance, • Wellness Initiatives, • Paid Training & On-the-Job Training, • Promotional Opportunities, • Mileage reimbursement, • Life Insurance, • Flexible Spending Account Salary Range: $41,860/year ($23.00/hour) - $54,600/year ($30.00/hour) The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule Options: (35 hours/week) • Monday - Friday: 8:00 AM - 4:00 PM, • Monday - Friday: 8:30 AM - 4:30 PM, • Monday - Friday: 9:00 AM - 5:00 PM Location: In person based out of our Hempstead & Ronkonkoma offices, with field visits required. Pay Type: Non-exempt Responsibilities: The Housing Specialist assists the Program Supervisor of Options' Rapid Rehousing Program in the coordination of support services to clients. The ATC Housing Specialist assists homeless individuals and families obtain and maintain housing. The Housing Specialist works with clients to reduce barriers and assists them with preparing to live independently. The Housing Specialist assists clients with preparing for meeting with landlords and conducting housing searches. The Housing Specialist provides outreach to community resources and job readiness programs. The Housing Specialist engages with landlords within the community, maintains a list of realtors and vacancies within communities. The Housing Specialist tracks referrals provided and client rent contributions monthly. • Provide housing retention services including identification and documentation of eligible clients, intake, assessment and reassessment of needs, housing placement and advocacy., • Ensure access to comprehensive housing support services, crisis intervention, educational and independent living skills services, and health, nutrition, and vocational readiness education., • Make regular visits to housing sites to ensure health and safety of clients and access to services. Coordinate with other providers to identify issues and barriers that may prevent an individual from maintaining stability in RRH program., • Maintain contact with referral sources to identify program candidates. Complete intakes and gather supporting documentation. Review all intakes to screen for appropriate eligibility. Maintain and update status of waiting list clients., • Arrange for submission of DSS housing requests, inspection of sites and maintain relationship with appropriate DSS staff., • Participate in case conferences at least once every three months., • Assist in coordination of discharges when necessary, ensuring appropriate residential alternatives and services., • Track client rent contribution., • Track referrals provided to be used as a match for the program., • Connect client with resources increase job skills, job readiness., • Ensure all clients are obtaining eligible benefits., • Meet with internal or external case management staff regularly to coordinate services., • Other program or administrative activities as appropriate. Salary Range $41,860—$54,600 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. $500 Sign-on Bonus! Options for Community Living, Inc. is looking for a Supportive Services Case Manager/Health Educator to join our team! An ideal candidate should meet the following requirements: • Bachelor's degree in human service-related discipline., • Two years of experience working in the field of behavioral health, substance abuse, HIV/AIDS, or other chronic illness., • Familiar with HIV primary care, mental health, and other social services resources., • Must have an understanding of community level work and the importance of collaborating and coordinating with other organizations., • Requires excellent communication and documentation skills., • Bilingual preferred (English/Spanish speaking)., • Valid driver's license, safe driving record, valid auto insurance and access to a vehicle is required. Our Benefits include: • Medical, Dental and Vision Insurance, • Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly, • 403(b) retirement plan with an employer match, • Employee Assistance Program, • Tuition Assistance, • Wellness Initiatives, • Paid Training & On-the-Job Training, • Promotional Opportunities, • Mileage reimbursement, • Life Insurance, • Flexible Spending Account Salary Range: $45,500 ($25.00/hr.) - $58,240 ($32.00/hr.) The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule Options: (35 hours/week) • Monday - Friday: 8:00 AM - 4:00 PM, • Monday - Friday: 8:30 AM - 4:30 PM, • Monday - Friday: 9:00 AM - 5:00 PM Location: In person based out of our Ronkonkoma office, with field visits required in Nassau & Suffolk Counties. Pay Type: Non-exempt Responsibilities: The Supportive Services Case Manager/Health Educator provides community-based services focused on linking, engaging and re-engaging persons with HIV/AIDS to care and treatment with an emphasis on frequent contact as a means of retaining the individual in care, avoiding health-related crises, and achieving self-management. Provides health education services to facilitate skills that encourage consumers to be responsible for their health care and lifestyle choices. The Supportive Services Case Manager/Health Educator conducts outreach to recruit eligible clients, assess/prioritize needs, reduce barriers and establish goals. Provides case management services in coordination with service providers. Assist with applying for insurance as necessary. Conduct consumer Health Education screenings and facilitate Health Education group process. The Supportive Services Case Manager/Health Educator assists with implementation of Health Education Curriculum, implementation of contract goals and preparation of necessary reports to funding sources. • Assist in the implementation, planning and coordination of program policies, procedures and operations., • Assist in the development, implementation, planning and coordination of program policies, procedures, and operations., • Conduct consumer screenings, documenting reasons for participation in Health Education services., • Maintain contact with referral sources, conduct outreach to identify program candidates., • Complete intakes and gather supporting documentation. Record appropriate information into Foothold Awards (EMR). Reassess program eligibility quarterly., • Assist Program Manager and Program Supervisor with development of HIV/AIDS health curricula and provide instruction including but not limited to understanding the importance of viral suppression; lab results; consequences of poor/sporadic medication adherence; nutrition; support networks; health literacy; goal setting; program solving strategies; stress reduction techniques; managing co-morbidities; and effective communication with medical providers., • Provide case management services to engage and maintain the consumer in care and improve health outcomes., • Provide advocacy services, and/or coordinate necessary transportation for clients., • Make regular contact with clients to ensure health and safety and access to services (weekly contact with min. one face-to-face contact monthly, promote monthly attendance in group health education). Must travel to visit clients using own vehicle., • Complete assessments, reassessments and service plans with additional health education goal(s) as needed., • Participate in case conferences (min. once every 90 days) and coordinate referrals for services and clinical providers to facilitate engagement and retention in care., • Work with Care Navigators to engage consumers in care and treatment and support services., • Crisis intervention as needed., • Coordinate program admissions, discharges, and case closures. Salary Range $45,500—$58,240 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Job Description Concern Housing is seeking a Weekday Overnight Counselor to be responsible for assisting the Supervisor and Service Coordinator in the delivery of direct services to the clients, as well assisting in the overall running of the site. The counselor provides a variety of services, ranging from the teaching of skills to delivery of concrete services to providing counseling to the clients. Days/Hours: Monday - Friday; 12am - 8am Duties and Responsibilities: • Provides counseling and crisis intervention services to clients as needed., • Provides direct care services to clients., • Completes necessary and required documentation in a timely manner., • Performs unit inspections; provides support and education to clients regarding maintaining living environments in a clean, safe manner., • Monitors medications as needed., • Collaborates with Service Coordinators regarding client concerns, including issues related to apartment maintenance or ADL skills., • Attends weekly supervision and staff meetings., • Remain current with all Agency required compliance documents and trainings., • Performs other assignments as assigned by Supervisor. Requirements: Requires a minimum of a high school diploma or equivalent along with at least two years of experience in a similar role. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Salary: $43,680/yr

Job Description Concern Housing is seeking a Weekend Evening Counselor to be responsible for assisting the Supervisor and Service Coordinator in the delivery of direct services to the clients, as well assisting in the overall running of the site. The counselor provides a variety of services, ranging from the teaching of skills to delivery of concrete services to providing counseling to the clients. *Residents of the Village of Hempstead are encouraged to apply! Days/Hours: Saturday & Sunday; 4pm - 12am Responsibilities Include but are not limited to: • Provides direct care services to clients., • Responsible for documentation of clients assigned to as well as documentation relating to other clients progress., • Monitors the site, coordinates and participates in house activities such as preparation of meals, chore activities, recreational activities, safety checks etc., • Provide rehabilitative support services in daily living skills, health services and others as assigned., • Monitors medication; does medication counts; prepares medication sheets., • Assists with transportation of clients., • Performs unit inspections, assists residents with upkeep and cleanliness of individual units, • Attends weekly supervision and staff meetings., • Remain current with all Agency required compliance documents and trainings. Requirements: Requires a minimum of a high school diploma or equivalent along with at least two years of experience in a similar role. Concern Housing offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available! Salary Range: $21.00

Job Description Job Description JOB TITLE: Credentialed Alcoholism & Substance Abuse Counselor (CASAC) DEPARTMENT: Supportive Housing FLSA: Non-exempt REPORTS TO: Program Director LOCATION: Queens (Far Rockaway) SALARY: $50,000.00-$60,000.00 Per Year SUMMARY: Directly provides counseling, case management and other chemical dependency services to meet the social and emotional needs of chronically homeless individuals. Coordinates the use of local agency housing and community services to retain participants in permanent housing. Proof of COVID 19 Vaccinations required. ESSENTIAL DUTIES & RESPONSIBILITIES: Responsible for individual caseload of single adult participants. Provides Supportive Counseling Counsel's patients admitted to programs within Chemical Dependency Services, utilizing accepted current knowledge-based skills in the treatment of addictions. Participates in the development of treatment plans and establishes short-term and long-term goals. Responsible for providing linkages with community resources, daily life skills training, counseling and support, documentation and compliance with program requirements. Responds to team suggestions and integrates recommendations in treatment plans. Participates in clinical team meetings to discuss individual cases and general client progress. Communicates with all collateral agencies to ensure participants compliance with service plan. Maintains all required documentation including progress notes, treatment plans, discharge summaries, Service Participation, Homeless Management Information Systems and submits all in a timely manner. Identifies program needs and makes recommendations. Provides crisis intervention and stabilization as needed. May require some after hour’s follow-up to emergency situations. Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Current NYS certification as a Credentialed Alcoholism and Substance Abuse Counselor required. Bachelor's degree in Human Services field preferred, with 2 years’ experience working in a similar setting and/or working with substance abuse, mental health and homeless populations. Bi-lingual Spanish is a plus. Ability to work some evenings and occasional weekends. Excellent and demonstrated writing ability and strong oral communication skills. Must have knowledge and skill in the use of computer software applications for drafting documents, data management and tracking. Experience in crisis intervention techniques and strength-based interventions. Must have own car and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR LvbYaPWe92

Job Description Classification: Non-exempt Reports to: Operations Manager and Director of Program Operations Location: Far Rockaway, Queens Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! About The Role: Lantern Community Services is seeking an experienced and dependable Shift Supervisor for a single male adult shelter in Far Rockaway, Queens. The Shift Supervisor is responsible for overseeing designated shelter operations during assigned shifts and supervising a team of Residential Aides. This role works in close coordination with Social Services, Maintenance, and Security staff to ensure safe and consistent service delivery. The Shift Supervisor reports to the Director of Program Operations and is expected to have prior experience in site management, staff supervision, and working with clients experiencing mental health challenges Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Oversee daily shelter operations during assigned shifts, including bed sign-ins, curfew checks, supply distribution, meal rosters, property storage, locker and dorm inspections, incident reporting, and facility log maintenance., • Supervise and support Residential Aides to ensure safe, consistent, and effective service delivery., • Ensure clients have timely access to essential services, including meals, laundry, toiletries, and medications., • Lead staff in Safe Crisis Management and respond to emergencies and critical incidents., • Ensure accurate processing and documentation of new and returning clients, including DHS submissions and bed assignments., • Monitor CARES for bed sign-ins, vacancies, and curfew compliance., • Coordinate with Maintenance, Security, vendors, and emergency responders as needed., • Monitor video surveillance systems and fire prevention/detection alarms., • Complete required documentation, including logs, incident reports, and DHS reports., • Assist with fire drills, emergency response, and facility safety procedures., • Conduct regular interior and exterior rounds to identify safety hazards, cleanliness issues, and unauthorized activity. Required Education and Experience: • High School Diploma, HSE, or GED required; Bachelor’s degree preferred., • Minimum of three (3) years of shelter experience (e.g., Residential Aide, Case Manager, or similar role)., • At least one (1) year of supervisory experience in a DHS shelter or supportive housing setting., • Ability to work independently and collaboratively in a fast-paced environment., • Demonstrated ability to manage crises and emergencies effectively., • Computer proficiency, including Microsoft Word and Excel; ability to learn new systems and databases., • F-80 Fire Safety Coordinator certification required or ability to obtain., • NYC Food Handler’s Certificate required or ability to obtain within three (3) months of employment., • Strong interpersonal and written communication skills., • Demonstrated empathy for vulnerable populations., • Bilingual (English/Spanish) preferred., • CPR/First Aid certification preferred. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES DIVISION: SERVICES FLSA: EXEMPT LOCATION: BROOKLYN, NY REPORTS TO: SHELTER DIRECTOR SALARY : $60,000.00 - $70,000.00/annual SUMMARY: The Director of Social Services will oversee the day-to-day operation of services at the Lynx Residence. He/she will need to collaborate with other on-site departments to facilitate effective problem-solving and the alignment of strategies. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures senior case manager and case managers follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and client interactions are appropriately documented and completed timely., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices., • Provide chart audits and develop correction action plan as needed., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations., • Represent agency at external meetings/seminars., • Performs related tasks as assigned., • 24-hour on call EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Master’s degree preferred with three years of relevant human service and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. CARES knowledge a plus. AGENCY PROFILE & EMPLOYEE EXPECTATIONS:Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR LOCATION: NYC SALARY: $18.00 Hourly SUMMARY: The Residential/Program Aide assists with the client's basic needs. Individuals will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform regular area inspections to ensure that shelter rules are adhered to, • Monitor sitting areas, laundry rooms, and the cafeteria to ensure all clients are adhering to schedules and drop-in rules, • Tracking locks for all lockers, • Provide clients with locks, linen and toiletries, • Remove contriband items from dorms and inform clients of shelter regulations., • Store and remove client property from the client storage/locker area, • Maintain required documentation in case records in written and computer databases (CARES) and update the client’s records in accordance with governmental and agency policy., • Monitor sitting areas, laundry rooms, and cafeteria to ensure all clients are adhering to shelter rules, • Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations., • Collect client identification and other documents necessary during initial intake., • Assist clients with daily living skills and with cleaning areas, laundry, hygiene, etc., • Fill in for kitchen staff and maintenance staff when necessary, • Must be able to lift 50 pounds, • All duties as assigned EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associate's degree preferred. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

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