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Job DescriptionDescription You will be the technical and operational interface and “go-to guru” between IT and Operations as it relates to the initial deployment, training, configuration and support of our WMS application. In this newly created role, you will have the opportunity to implement a new warehouse application system - ensuring that all warehouse systems are operating smoothly, and that our customers are getting an exceptional service experience. The WMS Operations Analyst will be responsible for the data flows, issue resolution and configuration throughout the implementation process. Define, document, and consult on functional and technical requirements to support daily operations. Serving as the first point of contact for the user community, supporting issue validation and scoping, acting as the liaison between users and the IT team. Key Responsibilities