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Job Description WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Under the management of the Clinical Coordinator, provide a range of services related to the supervision of residents in self-administering their medications with the goal of enabling those residents to live permanently and as independently as possible. JOB DUTIES & RESPONSIBILITIES Supervision: • Supervise the entire medication program, including managing prescriptions, inventory, storage, record-keeping, self-administration of medication, and compliance with all applicable regulations., • Perform regular quality assurance checks to maintain highest level of medication assistance., • Directly supervise medication staff:, • assure appropriate staffing at all times, including scheduling., • assure proper training and continuing education., • Medication Storage: Assure that all medication is stored appropriately in original labeled containers, in accordance with safety requirements (refrigerated medications stored in a refrigerator, oral medications stored separately from topical medications, controlled substances stored in a double locked box), and medication room is always locked when not occupied by staff., • Medication Orders: Assure that no medication is dispensed without written orders from the prescribing practitioner., • Documentation of Medication Orders: Assure that the medication log accurately reflects the written orders of the resident’s prescribing practitioner(s), and that contents of pharmacy prepared blister packs accurately reflect the written orders of the resident’s prescribing practitioner(s). Assure that adjustments to the medication log are made in ink, and that correction fluid or cover-labels are not used in the medication log., • Medication Administration: Assure that all medications are administered according to medication orders and in compliance with all DOH/OMH regulations. When assisting with medication administration, carefully watch each resident, assuring that: The right resident, is taking the right medication, in the right dose, at the right time, by the right route. Assure that no actual medications (eg: pills) are touched by staff, only containers (blister packs, bottles, and or tubes)., • Documentation of Medication Administration: Assure that all medication administration is documented by the individual assisting with administration and is in compliance with all applicable NYS DOH/OMH regulations. In the event of resident absence or resident refusal of medications, assure that this absence or refusal is documented in compliance with all applicable regulations., • Medication Supply: Assure that there is an adequate supply of medication on hand for each resident. Specifically, if a resident has less than a 3-day supply of medication, send the refill prescription to the pharmacy if we have one, order a prescription for a refill from the residents provider if we don’t have one, or immediately refer the problem to the assigned Social Worker, Clinical Coordinator or Director of Social Services., • Medication Changes: Medication changes, either in writing or by phone, are typically handled by the Medication Supervisor, with appropriate changes to medication log and pharmacy created changes to the packaging (eg: new blister packs). Staff are to never add or subtract medications to blister packs received from a pharmacy., • Assist residents in the self- administration of their medications as prescribed, in a supportive, professional, and timely manner., • Coordinate all resident medical/psychiatric appointments and assure appropriate documentation of these appointments., • Work as a member of a team to establish and maintain high level of care, respect for and communication with residents., • Work cooperatively with other staff members., • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy., • Attend training sessions and conferences as required for enhancement of job skills., • Implement emergency procedures as necessary., • Submit all required reports in a complete and timely manner., • High school diploma or equivalent required., • Must be at least 21 years of age., • Able to speak, read, and write English (as required by DSS regulation 487.9.13), • Have a minimum of 3 years of experience as follows:, • A minimum of 1 year working with dependent persons (homeless, mental illness, geriatric)., • A minimum of 1 year of experience handling, storing, ordering, documenting and distributing medications., • A minimum of 6 months supervising medication staff., • Proficiency with implementing emergency procedures as necessary., • Knowledge of the proper handling and disposal of narcotic and outdated medications as per all NYS DOH/OMH regulations and in compliance with the New York State DOH Bureau of Narcotic Enforcement. Must be able to sit, stand, bend, lift, reach, stoop. Must be able to use computer keyboard, monitor and mouse. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday, 9a-5pm 35

Job Description WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY West 108th / Valley Lodge is a combination Supportive and Affordable Housing residence and older adult shelter on the beautiful Upper West Side. West 108th provides 199 units of permanent housing units, including 119 Studio Apartments, 53 One Bedroom, 18 Two Bedrooms, 8 Three Bedrooms, and one two-bedroom superintendent’s unit. Valley Lodge is a 110-bed shelter, where many clients are often linked to permanent units available at West 108th residence, creating a continuity of care model for many shelter residents transitioning to permanent housing. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents and shelter clients. The Property Manager is responsible for safe operations of all aspects of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. The estimated start date for this position is September 2025. JOB DUTIES & RESPONSIBILITIES Building Management: • Supervise the maintenance, administrative and compliance staff, • Supervise the front desk staff (24/7) and maintenance team (4 West 108th Street porters, 5 Valley Lodge Porters, 1 superintendent[MF1] [AP2] ) to ensure building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.), • In collaboration with Facilities Department and the W. 108th Superintendent, manage ordering, repairs, coordinate service calls with shelter staff, and ensure daily maintenance operations of both West. 108th and Valley Lodge., • Report on and address building related issues in a timely fashion, • Assure the building, sidewalks and alleys are clean and well-maintained; and all licenses, certificates, etc., are current, • Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment, • Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment, • Review and recommend staff training needs and ensures staff is meeting minimum training requirements, • Assure all required licenses, operating certificates, etc. are current, • Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner, • Assure quality management is practiced in accordance with all internal and external policies and procedures including, but not limited to contract and leasehold obligations 24/7 front-desk coverage, maintenance of the building, • With support of the administrative Income Certification Specialist, ensure annual income certification[AP3] s and lease renewals are completed, annually or as needed., • Work collaboratively with social services to resolve resident issues, • In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents, • Available to negotiate and respond to grievances and reasonable accommodation requests., • Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team., • Ensure compliance to WSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC)., • Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS, • Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards, • Collect and deposit rents, • Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges., • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change, • Ability to collaborate across functional teams, • Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary, • Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software., • Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred., • High School Diploma or GED required, Associate’s or Bachelor’s degree preferred, • A minimum of two years of supervisory experience, • Must be able to sit, stand, walk, and bend Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am - 5pm 35 work week

Job Description Assistant Director, Leasing ABOUT US The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness. Job Summary The Assistant Director of Leasing will report to the Director of Leasing and Compliance and will supervise a Leasing Specialist. The primary responsibility of the Assistant Director of Leasing is to manage leasing and subsidy tasks for the WSFSSH portfolio, including the timely completion of lease renewals, processing of rental subsidies, legal rent registration, and leasing of new developments[SS1] [JM2] . In carrying out these duties, the Assistant Director of Leasing interacts extensively with both external stakeholders (lenders, syndicators, equity investors, government entities, etc.) and internal staff to ensure that WSFSSH meets its quality assurance requirements Please Note: This is a full-time position required to be in- house 5 days a week (35 hours) Monday – Friday 9am-5pm. Job Duties & Responsibilities Responsibilities include but are not limited to: • Oversee rental subsidy application process, including preparation, submission, and monitoring for approval by city agencies, • Oversee monthly review of subsidy payments from city agencies and address discrepancies[JM2], • Manage the NYS annual legal rent registration process, including gathering data from tenant files, online data entry, and mailing submissions to tenants., • Coordinate the initial lease package preparation process with internal departments[JM3] and external parties, if applicable. [JM3], • Monitor city, state, and federal guidelines to ensure lease packages meet the requirements. [JM4] Revise lease packages in line with current guidelines and communicate changes to building management. [JM4], • Monitor lease renewal schedule and prepare lease renewal packages pursuant to local, state, and federal guidelines. [JM4], • Oversee the upload of leases, riders, and form letters into property management software and maintain merge fields, • Determine initial rents and subsequent rent increase based on regulatory agreements and annual tenant recertifications., • Participate in the lease-up of affordable housing developments by WSFSSH. Lease-up activities can include, but are not limited to: Housing Connect log tracking, lease package preparation, conducting lease signings, initial rent registrations to HCR, and other tasks as needed, • Track and monitor housing court cases in RealPage and follow up appropriately, • Preparing reports as required for various city, state, and federal agencies in a complete and timely manner, • Participate in the updating and creation of policies related to their department, including committees related to the updating and creation of policies, • Attend training sessions and conferences as required for the enhancement of job skills, • Comply fully with all WSFSSH confidentiality guidelines with discretion and integrity, • Attend supervision, team, and staff meetings, • [JM5] [JM5] Supervise a Leasing Specialist and meet with staff regularly, • LIHTC certification preferred, • Experience with property management software; RealPage’s OneSite is preferable, • Strong working knowledge in LIHTC, rent stabilization laws, NYC residential rental practices, Project-based Section 8, tenant-based Section 8, Mitchell Lama, City FHEPs, CoC SPC, and other relevant programs, • Minimum of 2 years of supervisory experience[JM5], • High School/GED required Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include; Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday - Friday 9am 5pm (35 hours)

Job Description Property Manager – Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: • Supervise the maintenance, administrative and compliance staff, including:, • 1 Income Certification Specialist, • 5 Front desk staff (24/7 staffing), • 1 superintendent, 1 handyman, 4 porters., • Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.), • In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance, • With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed., • Report on and address building related issues in a timely fashion, • Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current, • Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment, • Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment, • Review and recommend staff training needs and ensure staff are meeting minimum training requirements, • Assure all required licenses, operating certificates, etc. are current and maintained., • Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner, • Work collaboratively with social services to resolve resident issues, • In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents, • Available to negotiate and respond to grievances and reasonable accommodation requests., • Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours., • Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC)., • Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs, • Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards, • Collect and deposit rents, • With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations, • Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns, • Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges., • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change, • Ability to collaborate across functional teams, • Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary, • Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software., • Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred., • High School Diploma or GED required, Associate’s or bachelor’s degree preferred, • A minimum of two years of supervisory experience, • Must be able to sit, stand, walk, and bend Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week

Job DescriptionCompany Description Monarch/Brandywine Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment. Job Description The Caregiver will report to Health & Wellness Director. The Caregiver is a Part-Time, non-exempt, hourly position. Schedule: Part-Time Salary Range: $21/hr + Job Overview - Assists residents in all aspects of their daily life as indicated in the resident’s care plan, including personal care, food service, housekeeping, laundry, behavior management, socialization, and activities. Responsibilities and Duties • Provide resident care to residents that include bathing, dressing, toileting, and feeding, as outlined in their care plan, • Maintain the safety, comfort, dignity, and confidentiality of all residents, • Escort residents to meals and activities, • Ensures all assigned residents are clean, neatly dressed and groomed, safe, and fed during assigned shifts, • Document all services provided to your assigned residents during your shift, • Report any change of condition in a resident immediately to your supervisorQualifications, • Certified Nursing Assistant or Certified Home Health Aid, • While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell., • An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics. Additional Information Benefits: • Medical Coverage, • Health Advocacy, • Dental Coverage, • Vision Coverage, • Ancillary Benefits (Life/AD&D, Short Term Disability and Long Term Disability), • Voluntary Life, • Flexible Spending Account, • 401(k) Retirement and Matching, • Employee Assistance Program, • Supportive Leadership, • Referral Bonuses, • And More!

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced Account Manager, IT Services - Public / Government Sector Vertical to expand and further develop the company’s IT Infrastructure services offering. Reporting to the VP IT Infrastructure Services, the position is responsible for growing IT Services revenue and client growth. The ideal candidate will have 5+ years of relevant IT business development experience with either a technology hardware provider, IT Managed Service Provider or IT Infrastructure Services company that provides technology or IT services to government clients. Prior successful experience expanding offerings with existing clients and generating new revenue. The successful candidate must possess excellent IT technical knowledge, effective influencing and communication skills, and an understanding of government customers and contracting. PRIMARY RESPONSIBILITIES INCLUDE: Business Development • Develop new IT Services business opportunities, primarily in the New York City Metro Area. Expand IT offerings with existing clients, follow-up on referrals and develop business with new clients., • Understand client needs and requirements to position services as a solution to meet those needs., • Grow and expand the company's existing customer base., • Prepare, review and deliver proposals, Non-Disclosure Agreements (NDA), Master Service Agreements (MSA), Statements of Work (SOW) and other documentation to clients or prospects., • Consistently engage with clients in maintaining relationships to ensure high levels of satisfaction., • Assist with hosting quarterly business reviews with clients working to incorporate further IT services offerings.. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Business, Marketing or closely related field. Additional IT certifications and technical sales training desirable., • 5+ years of relevant IT business development experience with government clients in the Public Sector or Federal, State, Local & Education (FED/SLED) vertical. Prior experience working for either a technology provider (Dell, Lenovo, HP, etc.), IT Managed Service Provider or IT Services company working with government clients required., • Demonstrated customer development and relationship-building skills., • Excellent verbal, written, interpersonal and presentation communication skills with clients, team members, technical staff, and management. Able to interface, communicate and build relationships with team members and all levels of management on an ongoing basis and work as a trusted technology professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, presentation preparation and analyses & tracking., • Strong understanding of the latest, best-in-class technologies and protocols including network security (including encryption and authentication technologies), cloud solutions and cybersecurity., • Understanding of government contracting practices, processes and standards., • Key Competencies: Collaborative Work Style, Influencer, Proactive, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Strategic, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects., • Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION AND TRAVEL REQUIREMENTS: Hybrid role in New York, NY. Must be able to commute 3 days / week into New York City and travel within the greater New York, NY metro area for client meetings and site visits. May attend trade shows or conferences to promote the company's offerings. Minimal overnight travel required. TEAM RESPONSIBILITY: Serve as a key revenue generator of IT Infrastructure services for the company. Collaborate with internal team members and external clients. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • VP, IT infrastructure Services, • Internal Team Members and SME's, • External Clients, Suppliers and Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $100,000 - $130,000, commensurate with experience and qualifications, • Variable Pay: Results-based performance commission / bonus., • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • Government Account Manager, Information Technology, • Public Sector IT Account Executive, • Technology Business Development Manager, FED / SLED, • Account Manager, IT Services - Government / SLED Vertical Company DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description OUR STORY The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness. POSITION DESCRIPTION (PART-TIME) Under the supervision of the Building Manager, the front desk staff is responsible for providing a range of services and supervision to residents with the goal of enabling residents to live as safely and independently as possible. Additionally, the front desk staff will work to maintain an environment of respect and compassion, which enhances the dignity of the residents, staff, and visitors. Specific duties include, but are not be limited to, the following: RESIDENT SUPERVISION: • Monitor the well-being of residents, • Monitor residents entering and leaving the building, responding to behaviors which might be dangerous to self or others (for example: if a resident is leaving the building, but appears disoriented and confused, response might include talking with the resident and encouraging him/her to stay in the lobby, notifying social service staff, or even calling 911 depending on the circumstances)., • Respond to emergency calls from resident rooms, relay requests to appropriate staff and/or implement emergency procedures as needed., • Monitor use of the recreation area., • Assist residents in obtaining needed services, including requests for building management and/or social services., • Record and refer all requests for building repairs or services to appropriate staff., • Monitor all persons entering or leaving the building, including sign-in/out log for guests, vendors, and aides., • Exercise authority to refuse entry to building based on building guidelines and/or instructions from tenants and/or management and/or social service staff., • Monitor alarms and investigate disturbances., • Notify super and/or manager of emergency situations according to building protocol., • Communicate emergency information clearly to authorities, tenants, and other staff. Call 911 as needed., • Answer the facility telephone in courteous and professional manner, announcing calls to employees, referring calls to voice mail, taking messages as appropriate., • Maintain daily log of activities, occurrences, and observations., • Write clear and accurate reports of incidents and actions taken., • Work as a member of a team to establish and maintain high level of care and respect for residents., • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy., • Attend training sessions and conferences as required for enhancement of job skills., • Implement emergency procedures, as necessary., • Submit all required reports in a complete and timely manner., • Work cooperatively and collegially with other staff members., • High School Diploma, or equivalent, required. Higher education preferred., • Able to work in a multicultural and diverse environment., • Able to perform job responsibilities., • Able to speak, read, and write English (as required by DSS regulation 487.9.13). Employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Friday 12:00 am to 08:00 am Saturday 12:00 am to 08:00 am Tuesday 04:00 pm to 12:00 am 24 Hours