Federal bank jobs in Hempstead, New YorkCrear alertas

Job Description Responsibilities • Manage internal full cycle bookkeeping, including: o Accounts payable and receivable o Bank and credit card reconciliations o General ledger maintenance o Journal entries and accruals • Process and manage payroll, • Prepare and analyze financial statements, • Conduct month end and year end closings, • Maintain compliance with local, state, and federal reporting requirements, • Minimum 5 years of bookkeeping experience, must be proficient in Quickbooks

Job Description We are seeking a highly skilled and detail-oriented Bookkeeper with HR and profit analysis experience to manage financial operations, support human resources, and provide insight into profitability. The ideal candidate will play a key role in maintaining financial health, streamlining HR processes, and identifying opportunities to increase profitability and optimize costs. Key Responsibilities:Financial Management: • Maintain accurate financial records, including income, expenses, and transactions., • Reconcile bank and credit card statements to ensure accuracy., • Manage accounts payable/receivable, processing invoices, and ensuring timely payments., • Collaborate with management on financial planning, forecasting, and budgeting., • Prepare monthly, quarterly, and annual financial reports for management review., • Ensure compliance with tax regulations and assist with payroll tax and year-end tax preparation, • Profitability and Cost Analysis:, • Analyze the lab's income statement to identify trends, variances, and areas of improvement., • Monitor key financial metrics, including cost of goods sold (COGS), gross margins, and net profit., • Provide insights on sales trends, product profitability, and customer performance., • Identify inefficiencies or cost-saving opportunities to improve profit margins., • Work with management to establish profit targets and develop plans to meet or exceed them., • Track and analyze average selling price, volume, and other profitability levers., • Develop efficiency reports related to fixed costs and labor utilization., • Collaborate with department heads to set and monitor KPIs related to financial performance. Payroll & Benefits: • Process bi-weekly/monthly payroll, ensuring accuracy of hours, deductions, and taxes., • Manage employee benefits programs, including health insurance, retirement plans, and other perks., • Handle employee reimbursements and payroll inquiries efficiently. Human Resources Management: • Support recruitment efforts, including job postings, resume screening, and interview scheduling., • Manage onboarding and offboarding, including paperwork and benefits enrollment., • Maintain accurate employee records and ensure compliance with labor laws., • Assist with employee relations, including performance reviews, conflict resolution, and disciplinary actions., • Stay updated on state and federal labor regulations and ensure compliance., • Support employee engagement initiatives and organize training and development programs. General Office and Process Management: • Assist with general office duties, such as ordering supplies and scheduling meetings., • Maintain internal processes to streamline office, financial, and HR operations. Qualifications: • Bachelor’s degree in accounting, finance, human resources, or a related field (or equivalent experience)., • Proven experience as a bookkeeper with HR and financial analysis responsibilities., • Proficiency in QuickBooks and HR tools., • Strong understanding of payroll, tax regulations, and labor law compliance., • Analytical mindset with the ability to interpret financial data and offer actionable recommendations., • Excellent communication, organizational, and interpersonal skills., • Ability to multitask, prioritize responsibilities, and manage time efficiently. Preferred Skills: • Experience in a dental lab, healthcare, or manufacturing setting., • Familiarity with manufacturing accounting practices., • Advanced skills in Excel for data analysis and reporting. Company Description21st Century Dental Lab was founded on the belief that clinicians need to advance along with the dental industry. Our team is dedicated to the integration of digital dentistry into our workflow and the workflows of our clinicians. Every restoration we fabricate utilizes digital advancements to ensure high precision, fit, function, and esthetics.21st Century Dental Lab was founded on the belief that clinicians need to advance along with the dental industry. Our team is dedicated to the integration of digital dentistry into our workflow and the workflows of our clinicians. Every restoration we fabricate utilizes digital advancements to ensure high precision, fit, function, and esthetics.

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities As a member of the Retail Banking Team, the Mortgage Loan Consultant originates mortgage loans to meet individual and department production goals. Loans must be originated in accordance with bank policies and investor and regulatory guidelines, with an emphasis on delivering superior customer service. The Mortgage Loan Consultant is responsible for establishing and maintaining strong professional ties to area business generators by executing a sales call program to service realtors and other referral sources to develop new mortgage business. • Grow Your Pipeline – Proactively generate mortgage loan opportunities through networking, outreach, and a structured sales approach targeting realtors, builders, financial planners, and other referral sources., • Close More Deals – Identify customer needs through a formal consultative process, present tailored mortgage solutions, and guide clients through the loan process from application to closing., • Be the Go-To Expert – Educate customers on loan programs, underwriting guidelines, and market trends while ensuring compliance with regulatory policies., • Deliver White-Glove Service – Conduct personalized consultations, either in-office or at convenient locations, to ensure a seamless borrowing experience., • Maximize Cross-Selling Opportunities – Expand relationships by referring clients to other banking services, including deposit accounts, business banking, insurance, and wealth management., • Own the Loan Process – Oversee the loan application lifecycle, coordinating with underwriting, processing, and closing teams to ensure timely funding., • Stay Ahead of the Market – Keep informed of industry trends, local market conditions, and regulatory updates to position yourself as a trusted mortgage advisor., • Make an Impact – Represent the bank at local business and community events, delivering exceptional value and building brand awareness., • Drive Compliance & Excellence – Maintain full compliance with federal and state mortgage regulations while upholding the highest standards of professional ethics. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. • Cooperate with other members of department to achieve department goals, • Cooperate with employees of other departments to provide quality service, solve problems and achieve bank goals Qualifications Education, Training and Requirements: • An Associate degree or equivalent preferred. High School Diploma or GED required., • Specialized Banking and lending education and training., • Valid driver license., • A Winning Mindset – Proven sales experience with a drive to exceed goals and a passion for helping clients understand the value of working with you., • A Sales-First Approach – Strong relationship-building skills and the ability to generate referrals and new business opportunities., • Financial Knowledge – An understanding of mortgage products, underwriting guidelines, and regulatory requirements., • Technology & Communication Skills – Proficiency in mortgage software, CRM systems, and strong verbal/written communication abilities., • Education & Licensing – An Associate degree (or equivalent experience), specialized banking/lending training, and active NMLS registration under The SAFE Act., • A Commitment to Growth – Willingness to embrace and share new ideas and different perspectives that enhance personal growth and success while participating in ongoing sales coaching and mentorship., • 3+ years of experience in a professional sales environment in financial services normally required.

Job Description SENIOR FINANCE MANAGER - Destination KP Sports Facilities Management, LLC LOCATION: Kings Park, NY DEPARTMENT: FINANCE REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: Destination KP is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Kings Park, NY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Destination KP is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Senior Finance Manager is responsible for all bookkeeping functions related to Accounts Payable, Accounts Receivable, Payroll, and General Accounting including maintenance of the accounting systems, adherence to established policies and procedures, review of documentation for appropriate authorization, timely notification of any problems or concerns and superior customer service. This is an important role in our organization that will require tact, diplomacy, and a professional approach to the job. Confidentiality is critical. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Bookkeeping Duties and Responsibilities • Process payroll through the HRIS platform, • Perform monthly bookkeeping procedures of facility accounts such as bank and credit card reconciliations and customer billing, • Create and present weekly and monthly financial reporting to the General Manager, • Comply with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions, • Assist General Manager with budget preparation, • Pay bills and maintain ledger, • Receive, approve, and/or decline client invoices and process all facility billing, • Maintain financial records including the General Ledger, journal entries, and adjustments, • Responsible for monthly reconciliation of accounts, • Balance cash drawers and make bank deposits, • Complete any other special projects and daily assignments as directed by the General Manager, • Maintain and secure personnel files, • Ensure HRIS is up to date by entering new hires and terminating team members timely, • Respond to inquiries from Team Members regarding policies, procedures, and programs, • Responsible for the day-to-day operations of the office, • Responsible for managing administrative staff, • Maintain adequate stock of office supplies, • Interact with/and coordinate personnel in the office, • Manage inbound/outbound mail, etc., • Schedule business travel for personnel and clients, if necessary, • Prepare for all administrative meetings, i.e. office, owner, executive meetings, etc., • Bachelor's degree in accounting preferred, • 4 years of experience performing accounting tasks including accounts payable, accounts receivable, payroll, general ledger, and financial reports preferred, • Proficient with QuickBooks Online and Microsoft Dynamics, • Proficient with Outlook, Microsoft Word, Excel, and PowerPoint, • Experience in the Food Services, Hospitality, or Retail industry a plus, • Strong professional communication skills both verbal and written, • Well organized and thorough with the ability to multi-task, • Team approach to task completion, • Ability to maintain strict confidentiality of client, company, and personnel information, • Appropriate business acumen while representing the company at all times, • Ability to operate a calculator, computer, and other general office equipment, • Knowledge of regulatory requirements of processing payroll accounting transactions and returns, • Must have excellent interpersonal skills and customer service skills, • Ability to produce quality work in a fast-moving, deadline-sensitive environment, • Must be able to lift 20 pounds waist high, • Will be required to sit for long periods of time, • Facility has intermittent noise, • Will require travel intermittently Job Posted by ApplicantPro

Job DescriptionController Overview Reporting to the Vice President of Finance, the Controller is responsible for overseeing the day-to-day accounting and finance operations for a multi-entity, project-based business. This is a hands-on, process-driven role focused on building, managing, and continuously improving core finance and accounting functions at the operating level. The Controller will own key accounting processes including cash management and controls, accounts receivable and billing, accounts payable, job costing and work-in-progress (WIP) reporting, inventory and fixed asset accounting, monthly close and balance sheet reconciliations, and support for forecasting and budgeting activities. This role partners closely with operational leadership to ensure accurate financial reporting, strong internal controls, and timely insights into business performance. Key Responsibilities Cash Management & Forecasting • Manage daily cash activity, including bank reconciliations for all operating accounts., • Develop, maintain, and monitor a rolling 13-week cash flow forecast.Payroll & Labor Reporting, • Provide backup support for weekly payroll processing., • Prepare payroll and labor-related reports to support month-end close and job costing analysis.Revenue Recognition, WIP & Job Costing, • Own deferred revenue, work-in-progress (WIP), and percent-of-completion calculations on a monthly basis., • Ensure job costs are accurately captured and applied to projects., • Oversee revenue recognition for project-based and service work in accordance with U.S. GAAP, including preparation of construction accounts receivable at month end.Accounting Operations & General Ledger, • Implement, manage, and improve day-to-day accounting processes across billing, collections, accounts receivable, accounts payable, job costing, inventory, fixed assets, and corporate credit cards., • Ensure accurate coding, approvals, and timely posting of transactions to the general ledger., • Maintain the general ledger, including preparing and reviewing journal entries and improving GL processes for accuracy and consistency.Month-End Close & Financial Controls, • Lead the month-end close process on an accrual basis, ensuring a timely and efficient close., • Maintain detailed balance sheet reconciliations and supporting workpapers for all key accounts., • Follow established close checklists and maintain audit-ready documentation each month., • Prepare explanations for material variances and unusual account activity.Reporting & Analysis, • Produce weekly and monthly job-level margin reporting., • Perform monthly deep-dive analysis of labor costs and summary analysis of subcontractor expenses., • Support operational and financial leadership with accurate, actionable reporting.Audit, Budgeting & Forecasting, • Coordinate year-end close and on-site audit activities, including preparation of audit schedules and responses to auditor requests., • Assist with annual budgeting and periodic forecasting, including development of supporting schedules and variance analysis.Additional Responsibilities, • Perform other accounting and finance-related tasks as assigned by the Vice President of Finance.Qualifications & Experience, • 5+ years of progressive accounting experience, including at least 3 years in an Accounting Manager or Controller role., • Experience in construction, contracting, or project-based services environments., • Direct hands-on experience with job costing, WIP schedules, and project margin reporting., • Strong understanding of percent-of-completion accounting (highly preferred)., • Full-cycle accounting experience, including month-end close, general ledger reconciliations, AR, AP, payroll coordination, and inventory or materials accounting., • Demonstrated success building and improving accounting processes, internal controls, cash management, and transitioning from cash to accrual accounting., • High proficiency in Microsoft Excel; experience with Word and PowerPoint., • Experience using QuickBooks or similar accounting systems., • Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Please email resumes to michele.degaetano@ LHH.com Pay Details: $140,000.00 to $160,000.00 per year Search managed by: Michele DeGaetano Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionCash Applications Manager Plainview, NY Our client is looking to bring on an experienced Cash Applications Manager to work within their established, successful company. You will work within a fast-paced, focused business environment and you will manage a staff of 5. Your team will be responsible for all of the cash applications, bank deposits and cash reporting for senior management. This is a permanent position offering a salary of $100,000 to $120,000 plus bonus and comprehensive benefits. As the Accounts Receivable Manager, your duties will include: · Management and development of the accounts receivable staff · Managing and assuring timely and accurate cash applications · Resolving billing and/or payment discrepancies · Serve as a resource for systems upgrades You are qualified for this position if you have: · Seven or more years of prior accounts receivable experience · Two or more years of management experience · Experience working across a sizable corporation · Tech savvy individual with ERP experience, preferably experience with an implementation If you are a passionate Cash Applications Manager with the aforementioned experience, please apply to be considered for this exciting opportunity! You can email your resume direct to Erik.Hansen@ LHH.com Pay Details: $100,000.00 to $120,000.00 per year Search managed by: Erik Hansen Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Bango Bowls - General Manager Fresh, flavorful, fast and friendly…..all day and everyday. We use nothing but high-quality ingredients and provide our customers with a quick, accurate and consistent meal every time. As a company we are upfront and honest with ourselves, customers and staff. Most of all we want to create a fun and collaborative team environment! #JoinTeamBango Our Restaurant General Managers are world class leaders and are encouraged to act like owners. They set the example that their team members aspire to by teaching and living by some of our leadership values: * Every impression is a first impression – next level customer service * Always be problem solving * Accountability – hold yourself and team to the highest standard * Act like an owner – think and act in the entrepreneurial spirit Our General Managers are the lifeline to our business! They are the key ingredient in culture, customer satisfaction and store operations. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: * Hire, train, develop and coach hourly team members * Facilitate ongoing training and development of the team to build a bench for future managers * Foster Bango’s culture keep it strong and personified by the team * Maintain timely and accurate schedules that ensures appropriate staffing * Ensure every guest has a memorable experience * Deliver high quality, attractive food made according to Bango Bowls standards * Monitor and controls daily food cost * Follow proper sanitation and cleanliness standards in the restaurant to fulfill health requirements * Review and analyze financial data weekly to initiate the necessary actions to increase sales and profits * Responsible for driving local store marketing, fundraising efforts and overall community involvement * Manage inventory and ordering processes to ensure an adequate level of product and supplies * Follow all cash handling procedures to minimize all cash shortages and ensure that daily bank deposits are completed * Foster a safe work environment by following safety guidelines * Maintain proper employee records and documentation per company standards and federal, state and local ordinances

Job DescriptionGarden City, NY Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level 1 Representatives must also be able to perform/handle the following:, • general call inquiries, • Basic ATM & debit card inquiries, • Basic online banking support, • Third-party vendor support, • General product and service inquiries, • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bi-lingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Displays a positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. #LI-Hybrid Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionGarden City, NY- Hybrid Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level I Representatives must also be able to handle the following: general call inquiries, basic ATM & debit card inquiries, basic online banking support, third-party vendor support, and general product and service inquiries., • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bilingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Display positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionGarden City, NY Salary Range: $40,000 - $55,000 The Contact Center Representative I provides friendly and efficient service to Apple Bank clients (both internal & external) and is responsible for resolving issues in an efficient and timely manner while adhering to contact center/complaint management procedures and department guidelines. The Representative promotes all Bank products and services to our customers to meet their financial needs and also follows call quality metrics, to meet department call and quality standards on each customer interaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Provide excellent customer service to external and internal customers to meet their financial needs., • Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures., • Comply with all banking regulations., • Identify and escalate calls related to areas of concern or those of a suspicious nature., • Make recommendations to resolve customer issues to ensure first-call resolution by communicating with management and/or partners., • Communicate and log complaints in an effective and timely manner while adhering to complaint management policy., • Complete customer file maintenance, transactions, and requests following department and Bank policies and procedures., • Adhere to call quality and service standards., • Participate in call quality and metrics coaching on an active basis and implement agreed-upon behaviors to meet and/or exceed individual and department goals., • Educate customers on Apple Bank’s products and services., • Promote digital banking solutions to help drive customer self-service., • Comply with department call classification wrap-up codes, sales management call logging, and Calabrio metadata logging with each customer interaction., • Level 1 Representatives must also be able to perform/handle the following:, • general call inquiries, • Basic ATM & debit card inquiries, • Basic online banking support, • Third-party vendor support, • General product and service inquiries, • Perform other duties/responsibilities as assigned. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • 0-1 years of experience in a banking environment; call center experience a plus and must have exposure to online banking application usage., • Excellent interpersonal and communication (verbal + written) skills., • Excellent customer service skills., • Strong analytical skills., • Bi-lingual (Spanish) a plus., • Polished phone skills with the ability to maintain quality of service under pressure., • Working knowledge of Microsoft Office programs (Word, Excel, and PowerPoint)., • Working knowledge of online and mobile banking systems and bill payment services., • Displays a positive attitude and is team oriented., • Ability to multitask between multiple systems., • Ability to work a flexible schedule including nights and weekends., • Ability to adhere to a predetermined schedule. #LI-Hybrid Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or loc