Federal credit union jobs in Baldwin, New YorkCreate job alerts

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you! Why Work With Us? • We value integrity, respect, and teamwork, encouraging a unique and inclusive culture., • Our comprehensive training and development programs provide you with the tools and resources to expand your skills., • Enjoy Associate discounts at our stores, available to you and eligible family members., • We have a range of global well-being programs focused on physical, financial, and emotional wellness., • Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages., • Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers., • Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs., • Minimum of 2 years of retail leadership experience as an Assistant or Store Manager., • Demonstrated ability to lead, develop, and empower a large team., • Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 25300 Rockaway Boulevard Location: USA TJ Maxx Store 0064 Rosedale NY This is a bonus and overtime eligible position with a starting pay range of $22.70 to $31.20 per hour, which equates to approximately $56,576.57 - $77,761.63 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

As a credit union, our vision is to enrich the lives of our members, employees, and communities. This role will reconcile repossession invoices and/or sales documents from repossession agents and auctions in addition to disbursing the invoice from the member's account and submitting for payment to t

Executive Administrator (Risk). The Executive Administrator Risk provides administrative support to the First Vice President of Enterprise Risk & Third-Party Risk Management and the areas that report into the FVP including their direct and indirect reports.

Head Teller - Levittown Crescent Plaza. Responsible for leading by example and effectively developing tellers that delivers exceptional member experiences, foster long lasting relationships, share product knowledge, identify member needs, cross sell beneficial products and services, introduce member

Member Value Personal Banker - Baldwin. The Member Value Personal Banker contributes to the success of the branch by identifying and executing on ways to deepen and grow member relationships with FourLeaf through proactive effort.

Working under the guidance and direction of the Branch Manager, the Assistant Branch Manager will work with the Branch Manager to learn how to effectively manage branch operations, develop staff, and promote the sales and service culture. The Assistant Branch Manager has responsibility for supervisi

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Specific duties include, but are not limited to, the following: • Assist Branch Manager in hiring, assessing, coaching and developing high performing branch teams to ensure consistency and uniformity in providing excellent member service, achieving sales goals, and ensuring an operationally and regulatory compliant branch at each given location., • Create and ensure an ongoing sales through service culture. Ensure branch staff possess and utilize sales, service, and cross-sell skills to achieve individual and team sales goals., • Assist in the creation, implementation, and achievement of the branch business plans to meet objectives set by management. Assist in developing and implementing strategies to meet sales and service goals while maintaining a safe and sound operation in each location., • Implement and monitor sales and cross-selling programs to continue to improve products per member while ensuring members are advised of the best products and services to best fit their financial needs., • Ensure premier member service standards are being met within the branch at all times., • Responsible for branch scheduling to ensure proper resources are allocated to functions necessary to ensure an effective and efficient flow of member traffic., • Responsible for an effective and efficient operation within the branch, including vault oversight, cash levels, security of negotiable instruments, teller drawers and limits, member documentation, etc., • Ensure operations within the branch are consistently applied within policy/procedure as well as rules and regulations; maintain a clean, safe and sound operation within the branch., • Conduct required in-branch audits weekly and monthly to ensure compliance with policies/procedures and rules and regulations., • Respond timely to audits with effective action plans to ensure ongoing safety and soundness., • Ensure dual control is implemented and followed at all times; manage overall cash position for the branch while limiting excess cash and overall expense., • Comply with BSA and SAR requirements and ensure branch staff do the same., • Ensure proper disclosures, marketing materials, etc. are readily available for staff to utilize., • Review and analyze branch reports and activities, including income generation, production goals and results, expense items, audits, etc. in order to successfully meet / exceed branch requirements, goals and objectives. Utilize tools and reports to analyze, identify and strategically address member trends within the branch., • Actively spend quality time within your staff for ongoing coaching and development of branch staff; drive sales and service activities such as branch sales strategy meetings, business development and community events, ongoing branch meetings, etc., • Assist in the management and oversight of staffing and administrative functions of your branch including succession plans, career plans, performance reviews, coaching and counseling documentation, promotions, and all human resources decisions for the branch. Ensure timely execution of all required documentation., • Recommend changes to management help improve the overall branch operation and member service., • Assist staff with member escalations., • Travel and work at other branch locations as required., • Other duties as assigned. Requirements • Minimum 2-3 years’ experience in a retail leadership role, • Minimum 5 years’ experience branch banking required, • Proven results in sales, service and operations including meeting or exceeding set objectives, • Excellent verbal and written communication skills, • Excellent organizational skills, • Must be able to work under pressure and be available to work flexible hours, including weekends Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $48,200-75,330 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Member Value Personal Banker - Freeport. The Member Value Personal Banker contributes to the success of the branch by identifying and executing on ways to deepen and grow member relationships with FourLeaf through proactive effort.

FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus. FourLeaf Fe

Credit Union Interns play a vital role in providing general support to various departments within our credit union. Interns gain exposure to multiple functions, contribute to cross-functional projects, and develop a well-rounded understanding of credit union operations.

The Senior Business Banking Relationship Manager is responsible for cultivating and growing high value, deposit relationships by leveraging key contacts and centers of influence, existing book of business and by expanding established banking relationships. Senior Business Banking Relationship Manage

FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus. FourLeaf Fe

Under this model Financial Advisors are not employees of LPL Financial. This employment opportunity at Fourleaf Federal Credit Union in Westbury, NY would allow you to join the Investment Program at Fourleaf Federal Credit Union as a Financial Advisor associated with LPL Financial. LPL Financial par

Member Value Personal Banker - Lynbrook. The Member Value Personal Banker contributes to the success of the branch by identifying and executing on ways to deepen and grow member relationships with FourLeaf through proactive effort.

The Home Equity Processor plays an essential role in assisting members with their loan process to gain access to their funds as quickly as possible. The Home Equity Processor will be part of the talented Home Equity team.

The Senior Financial Risk Analyst supports the Financial Risk Manager in the comprehensive identification, measurement, monitoring, and reporting of the credit union's financial risks, including credit risk, interest rate risk (IRR), liquidity risk, price/market risk, model risk, and capital risk. S

FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus. FourLeaf Fe

FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus. FourLeaf Fe

Risk Management, Audit or Compliance.

FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus. FourLeaf Fe

Our Disclosure Desk Specialist plays a vital role in ensuring all required disclosures are delivered to members within state and federal regulations and the Credit Union's policies and procedures. The Disclosure Desk Specialist will be a part of our talented First Mortgage Fulfillment team. The Disc

FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus. FourLeaf Fe

As a credit union, our vision is to enrich the lives of our members, employees, and communities. Senior Commercial Operations Specialist. Engage outside legal counsel, analyze Credit Approval Memorandum for approved loan structure, work collaboratively with underwriting, legal counsel and Relationsh

The Consumer Lending Indirect Processor plays a crucial role in supporting the lending department by processing loans. Consumer Lending Indirect Processor. Review loan applications: Ensure completeness and accuracy of indirect and third-party vendor consumer loan applications, verifying all conditio

Provide solutions to members' financial needs by suggesting credit union products and services utilizing Island Federal Credit Union's preferred way of selling, handling problems and inquiries, and performing transactions with accuracy and little supervision in a positive and professional manner.

Job Description Overview Please scroll for Spanish translation | Por favor, desplácese hacia abajo para ver la traducción al español. Cashier Pay Rate: $17.50 per hour Job Type: Full-time Location: New Hyde Park, NY Union: 1102 Shift & Schedule: Mornings & Holiday Applications will be accepted until job is closed. Application Question(s): • Do you have cash handling experience?, • Direct patrons where to park and assist when spaces are full., • Verify the “bank” of cash provided for change and necessary supplies at the start of each shift, • Issue tickets to customers, recording the required information on each ticket., • Collect payment either through cash, credit card or validation always securing cash according to the company’s standard operating procedures., • Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form., • Provide the correct change for cash transactions and issue a receipt for all fee transactions., • Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets., • Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings., • Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit., • May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists., • Other special projects as assigned by location management. What's in it for you? • We promote from within - park your career here!, • Free Parking!**, • Flexible scheduling; paid Holidays and Wellness., • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member., • (FT Employees) Paid vacation and an extra day-off on your birthday!!, • (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!, • Wellness is provided according to city or state mandates, • You are at least 18 years old., • High School degree preferred., • One year of related experience with cash handling., • Ability to read, comprehend, and communicate effectively both verbally and through written correspondence., • Ability to safely drive a standard or automatic transmission vehicle., • Ability to work in a fast-paced environment., • Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer. The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Physical Demands: the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects up to 25lbs. Work Environment: the employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal *This list is not all-inclusive. The full job description will be provided at your interview. *** Free parking while working at your assigned Propark location(s). Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application. Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation Cajero(a) * * Dirigir a los clientes hacia dónde estacionar y asistir cuando los espacios estén completos. * Verificar el “banco” de efectivo provisto para dar cambio y los suministros necesarios al inicio de cada turno. * Emitir boletos a los clientes, registrando la información requerida en cada boleto. * Cobrar el pago ya sea en efectivo, tarjeta de crédito o validación, siempre asegurando el efectivo de acuerdo con los procedimientos operativos estándar de la empresa. * Procesar transacciones excepcionales (por ejemplo, boletos perdidos, boletos en período de gracia, etc.) de acuerdo con la política de la empresa, incluyendo completar el formulario correspondiente. * Dar el cambio correcto en transacciones en efectivo y emitir un recibo para todas las transacciones de cobro. * Completar la documentación diaria del turno registrando el número de transacciones por tarifa de estacionamiento, número de vehículos que entran y salen de la instalación, número de abonados, vehículos que permanecen en la instalación, número de boletos validados y boletos excepcionales. * Mantener la caseta de cobro ordenada y limpia en todo momento, libre de basura y desechos, con ventanas limpias y sin carteles no aprobados ni decoraciones colgadas. * Proporcionar los estándares de servicio de la empresa a cada cliente, incluyendo mantener la apariencia de uniforme requerida, dar el saludo de la empresa, responder preguntas, resolver problemas y agradecer a cada cliente al salir. * Puede ser solicitado por la gerencia local para completar pequeñas tareas de limpieza o mantenimiento de acuerdo con las listas de verificación de la empresa. * Otros proyectos especiales según lo asigne la gerencia de la ubicación. Lo que ofrecemos: * ¡Promovemos desde dentro: estaciona tu carrera aquí! * ¡Estacionamiento gratuito!** * Horarios flexibles; días festivos y bienestar pagados. * Programa de asistencia al empleado (EAP) gratuito y confidencial que brinda apoyo y recursos a empleados y sus familias 24/7. Incluye 3 sesiones de consejería gratuitas para todos los empleados y cada miembro de la familia del hogar. * (Empleados de tiempo completo) Vacaciones pagadas y ¡un día libre adicional en tu cumpleaños! * (Empleados de tiempo completo) Paquete de beneficios – que incluye seguro médico, HSA, FSA, dental, de visión y 6 seguros complementarios, incluyendo beneficios de transporte, seguro para mascotas y 401k. * La empresa ofrece siete (7) días festivos pagados aunque la naturaleza de nuestro negocio requiere que nuestras ubicaciones permanezcan abiertas. Los siete (7) días festivos incluyen: Día de Año Nuevo, Día de los Caídos, Día de la Independencia, Día del Trabajo, Día de Acción de Gracias, Día de Navidad, Cumpleaños (día festivo flotante).* Cualquier puesto ofrecido que sea PT, PT temporal, FT temporal u OC no es elegible para beneficios de seguro médico. * Bienestar proporcionado de acuerdo con los mandatos de la ciudad o el estado. Más información: Requisitos: * Tener al menos 18 años de edad. * Se prefiere título de secundaria. * Un año de experiencia relacionada con el manejo de efectivo. * Capacidad para leer, comprender y comunicarse eficazmente tanto verbalmente como por escrito. * Capacidad para conducir de manera segura un vehículo con transmisión estándar o automática. * Capacidad para trabajar en un entorno de ritmo rápido. * Capacidad para mantener una actitud profesional y amistosa al trabajar con otros empleados y con el cliente de estacionamiento. * Capacidad para brindar resolución al cliente de manera profesional y cordial. Exigencias físicas y condiciones de trabajo (incluyendo, pero no limitado a): Las exigencias físicas de este puesto y las características del entorno laboral descritas a continuación representan las que debe cumplir un empleado para desempeñar las funciones esenciales de este cargo. Se pueden realizar adaptaciones razonables para permitir que personas con discapacidades realicen estas funciones esenciales. Exigencias físicas: el empleado deberá estar de pie, caminar, sentarse, usar las manos y dedos, manipular herramientas o controles, alcanzar con las manos o brazos, hablar y oír. Ocasionalmente deberá levantar y/o mover objetos de hasta 25 libras. Entorno laboral: el empleado puede estar expuesto a las condiciones climáticas prevalentes en ese momento. El empleado está regularmente expuesto a humos y partículas en el aire. El nivel de ruido en este entorno de trabajo puede variar de mínimo a moderado. Esta lista no es exhaustiva. La descripción completa del puesto se proporcionará en su entrevista. *** Estacionamiento gratuito mientras trabaje en la(s) ubicación(es) de Propark asignadas. Igualdad de oportunidades Propark es un Empleador que ofrece Igualdad de Oportunidades (EOE). Los solicitantes calificados son considerados para el empleo sin distinción de edad, raza, color, religión, sexo, origen nacional, orientación sexual, discapacidad o condición de veterano. Si necesita asistencia o una adaptación durante el proceso de solicitud debido a una discapacidad, está disponible a solicitud. La empresa se complace en brindar dicha asistencia, y ningún solicitante será penalizado como resultado de dicha solicitud. Por favor, visite el portal corporativo de carreras de Propark para ver nuestro Aviso para Solicitantes CPRA y la Política de Privacidad del estado de California. Esta política también se le enviará por correo electrónico al recibir su solicitud.

Job Description JOB DESCRIPTION MEMBER SERVICE REPRESENTATIVE/MEMBER SERVICE REPRESENTATIVE FLOAT SUMMARY: Provide solutions to Members’ financial needs by suggesting credit union products and services utilizing Island Federal Credit Union’s preferred way of selling, handling problems and inquiries, and performing transactions with accuracy and little supervision in a positive and professional manner. Maintain a thorough knowledge of all credit union services and be available to assist as needed in other areas. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Evaluate new and existing Member’s accounts, services, and credit report. Identify and cross sell credit union services, deposit, and loans products, which provide solutions to the Members’ needs and improve their financial well-being utilizing Island’s preferred way of selling., • Obtain required documentation to process Member loans and input loan applications in XP2., • Obtain required documentation to process and open new membership accounts and/or services., • Process requests for stop payments, share draft copies, wire transfers, certificate changes, statement copies, credit card applications, check orders, resolve Member bill pay issues, address changes, loan questions, etc., • Respond to Member’s requests via phone or mail regarding credit union products, services, and fees., • Interact with Members to resolve inquiries, problems, and complaints., • Perform non-monetary transactions such as deposits, loan payments, transfers, and check withdrawals for Members via phone or in person., • Keep up to date on all new and existing electronic services offered by the credit union. Explain and educate the electronic services to Members., • Adhere to all security procedures as well as all credit union policies and procedures., • Complete and pass all required BSA Training., • Cover reception desk in absence of the receptionist., • Maintain inventory and required audits for safety deposit boxes., • Perform Notary Public duties., • Obtain required documentation and perform Signature Guarantees following all proper policies and procedures., • Accommodate flexible work schedule to meet branch needs, including evenings and weekends., • Assist at Teller platform during peak periods., • Reporting to various in-county (Nassau or Suffolk) locations required and as directed by Management. REQUIREMENTS: • High school graduate or equivalent., • Prior Sales experience., • Teller experience required., • Must possess good communication, supervisory, and organizational skills., • Complete registration with NMLS within 30 days., • Complete Signature Guarantee training within 30 days., • Obtain Lending Authority within 180 days. COMPENTENCIES: • Excellent written and oral communication skills, • Excellent organizational skills, • Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously., • Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Part-Time Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $24-26/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $24-26/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.