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TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you! Why Work With Us? • We value integrity, respect, and teamwork, encouraging a unique and inclusive culture., • Our comprehensive training and development programs provide you with the tools and resources to expand your skills., • Enjoy Associate discounts at our stores, available to you and eligible family members., • We have a range of global well-being programs focused on physical, financial, and emotional wellness., • Exciting career paths with growth opportunities What You’ll Do: • Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages., • Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers., • Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs., • Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency. About You: • Minimum of 2 years of retail leadership experience as an Assistant or Store Manager., • Demonstrated ability to lead, develop, and empower a large team., • Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others., • Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives. If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 425 Central Avenue Location: USA TJ Maxx Store 0062 Hartsdale NY This is a bonus and overtime eligible position with a starting pay range of $22.70 to $31.20 per hour, which equates to approximately $56,576.57 - $77,761.63 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: The Opportunity: Grow Your Career. The District Loss Prevention Supervisor is amongst a fast-growing, constantly evolving environment that supervises LP staff and programs within the assigned geo. In this role you will partner with Store Operations to ensure we are providing the best experience to our customers, along with working together to resolve shrinkage issues and protect company assets. Successful DLPSs bring a hands-on approach when leading teams, have an open mind, and love to looking at things differently. • Conduct and resolve theft investigations., • Identify and resolve shrink control deficiencies., • Partner with district and store management to identify shrink priorities and develop shrinkage reduction strategies., • Support company values: Customer Service, Open Door, Diversity, Safety and Legal Relations., • Manage the staffing plan: recruit, interview and hire Loss Prevention staff. Who We’re Looking For: You. • 1+ years of Management experience as a multi-unit Loss Prevention Manager., • Demonstrated ability to work with dynamic Loss Prevention methods and determine appropriate and efficient shrink strategies., • Strong management and supervisory skills., • Experience with retail operations., • Strong investigation and interviewing skills., • Ability to work under pressure Please note that for exempt, salaried positions, the pay range begins at or above the state’s minimum exempt salary threshold. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2490 Central Park Ave - Unit 29A Location: USA Homesense Store 0019 Yonkers NY This position has a starting salary range of $65,000.00 to $81,200.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Description About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. We are a unique members-first Credit Union Culture driven by our core Values: Trust, Collaboration, Achievement and Making a Difference. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: A successful candidate in this role will be innovative, engaging, and a strong leader. The VP of Consumer Lending is responsible for leading Consumer Lending processes and workflows while working with credit union technology teams to design and implement process automation to achieve loan portfolio growth. The executive will ensure yields are sufficient to compensate for risk of default and for continued investment in technology and staff within the lending division. The executive will lead strategic development within the department, ensuring the department is functioning within regulatory standards and making sound lending decisions while continuing to meet the needs of a diverse population of members, enhance product visibility, and ensure consumer loan credit quality. Key Responsibilities: • Develop, enhance, and automate processes to improve effectiveness in the consumer lending area including identifying any weaknesses and offering solutions to solve any problems., • Successfully integrate loan objectives, opportunities, and resources to meet loan growth goals., • Collaborate with colleagues across organization to accomplish credit union’s goals., • Responsible for overall credit administration and consistent review of credit underwriting opportunities to leverage automation., • Lead the credit union strategy to acquire, develop, and maintain productive lending relationships., • Consumer loan acquisitions (direct, indirect, credit card, and all potential other sources)., • Develop member acquisition strategies through all channels., • Work extensively to develop strategic concept, critical thinking, and mentoring., • Provide successful leadership and strategic direction of consumer lending., • Ensure productivity standards are met including high level quality service internally and externally. Who You Are: • Minimum 7 years of experience in consumer lending with minimum 5 years of management experience, • Excellent verbal and written communication skills; ability to call, connect, and interact with existing and potential business partners., • Thorough knowledge of consumer lending marketplace with ability to develop dynamic lending strategies, • Coach and develop staff to increase product knowledge and management, improving effectiveness of individual and department performance, • Mentor and provide staff with the resources needed to attain results and goals, • Demonstrate a strong ability to identify, analyze and solve problems, • Demonstrate ability to recognize management problems and develop solutions, • Exemplify credit union philosophy of people helping people What We Offer: • Hybrid Schedule (min 3 days in office to maximize collaboration), • Competitive salary and benefits package including 401K with 6% match, • Paid Time Off, Wellness Time & Paid Federal holidays, • Opportunities for professional development and career growth with exposure to mentorship from the executive team., • A collaborative and inclusive work environment, • High Performance Culture that specializes in training to sharpen and expand skills brought to USALLIANCE. Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base salary range for this position is $132,612.50 - $169,080.94, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

Job Description About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. We are a unique members-first Credit Union Culture driven by our core Values: Trust, Collaboration, Achievement and Making a Difference. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: The Talent Acquisition Assistant provides administrative and operational support to the Talent Acquisition Business Partner. This role assists with job postings, candidate communications, interview scheduling, and applicant tracking to help ensure efficient and positive candidate experience. This role is on a hybrid schedule with hours from 8:15AM to 5PM Monday-Friday. Key Responsibilities: • Schedule interviews and coordinate calendars for candidates and interview teams, • Communicate with candidates regarding interview details, application status, and next steps, • Assist with posting job openings on company career sites, • Review applications and route candidates to the recruiter for screening, • Maintain accurate candidate and requisition records in the applicant tracking system, • Support pre-employment processes such as background checks, reference checks, and onboarding documentation, • Assist with recruitment events or other talent acquisition initiatives, • Provide a professional and positive experience for candidates throughout the hiring process, • Support HR and recruiting projects as needed Who You Are: • High school diploma required; associate’s or bachelor’s degree in Human Resources, Business, or related field preferred, • 2+ years of recruiting and 1 year of HR support experience required, • Strong organizational and time management skills, • Excellent verbal and written communication skills, • Experience scheduling interviews across multiple departments, • Ability to handle sensitive and confidential information with discretion, • Proficiency in Microsoft Office Suite and applicant tracking systems or HRIS platforms, • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment What We Offer: • Competitive salary and benefits package, • 401K with 6% match, • Competitive year end incentive if eligible, • Paid Time Off, Wellness Time & Paid Federal holidays, • Opportunities for professional development and career growth with exposure to mentorship from the executive team and industry leading training., • A mission-driven organization with collaborative and inclusive work environment and values., • High Performance Culture that specializes in training to sharpen and expand skills brought to USALLIANCE. Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base salary/hourly range for this position is $25.24 - $30.92, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

Job Description About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. We are a unique members-first Credit Union Culture driven by our core Values: Trust, Collaboration, Achievement and Making a Difference. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: We are looking for a high potential, hands on strategic digital marketeer interested in joining a vibrant and agile credit union committed to serving its members and to growing by leveraging marketing automation, social media and AI. The Director – Marketing Strategy & Operations at USALLIANCE Financial is a high visibility strategic leadership role responsible for the overall planning, execution, and performance of the organization’s marketing programs. Reporting to the VP of Brand Strategy and Growth Marketing, this role drives the strategic evolution and day to day leverage of our marketing technology stacks and ensures that all campaigns and operations are fully aligned with business objectives, focusing on significant growth in member acquisition, engagement, and satisfaction. This position will also lead cross-functional initiatives and manage marketing budgets and vendor relationships to ensure marketing execution and digital marketing capabilities yield a positive ROI and contribute to a higher member satisfaction/ NPS. Key Responsibilities: • Create and lead comprehensive annual marketing strategy and budget across all channels (digital, email, social, and traditional) to achieve key business objectives for member growth and product adoption., • Directly manage, lead, and mentor the Marketing staff. Set performance goals with the VP – Brand Strategy & Growth Marketing, conduct performance reviews, and oversee the execution of all team projects, system upgrades, and campaign execution, ensuring timely and successful delivery., • Strategically manage and optimize the entire marketing technology stack, including the marketing automation platform (HubSpot advanced expererience strongly preferred), CRM, and reporting tools, to ensure operational efficiency and scalable growth., • Oversee the generation of comprehensive, executive-level reports on marketing performance metrics (e.g., ROI, conversion rates, channel performance). Review data collaboratively with the VP – Brand Strategy & Growth Marketing, to identify strategic trends and high-impact opportunities for organizational improvement., • Direct the design and implementation of multi-channel communication workflows, ensuring timely, relevant, and personalized messaging to drive member engagement and reduce friction points. Own the overall effectiveness and measurement of all communication campaigns., • Co-manage our agency of record and media partners along with the VP – Brand Strategy & Growth Marketing, • Serve as a primary liaison between departments and executive stakeholders to ensure alignment of business goals. Manage relationships, contracts, and performance of all key marketing technology vendors including Meta and Google., • Work with the VP – Brand Strategy & Growth Marketing to create marketing operations budget, ensuring that spending is tracked against goals and that projects are delivered within budget. Who You Are: • 5+ years of progressive experience in digital marketing, marketing communications, and/or marketing operations, with at least 1-2 years in a leadership or managerial role., • Proven ability to develop and execute comprehensive marketing strategies that drive measurable business results., • Expert-level knowledge of marketing automation platforms (HubSpot experience highly preferred) and a strong understanding of the entire digital marketing space and current customer experience trends, • Exceptional leadership, communication, attention to detail, and organizational skills., • Demonstrated experience with budget management and leading cross-functional teams to meet aggressive deadlines, • Advanced analytical and problem-solving skills, with the proven ability to translate complex data into actionable business strategies via analytical tool and data storytelling for executive team., • Prior experience defining and implementing data governance and hygiene best practices for large marketing databases. What We Offer: • Competitive salary and benefits package, • Opportunities for professional development and career growth with exposure to mentorship from the executive team., • Hybrid Schedule (min 3 days in office to maximize collaboration), • A collaborative and inclusive work environment, • Paid Time Off, Wellness Time & Paid Federal holidays, • 401K with 6% match, • High Performance Culture that specializes in training to sharpen and expand skills brought to USALLIANCE. Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base salary for this position is $104,030.00 - $132,638.25, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: The Opportunity: Grow Your Career. The District Loss Prevention Supervisor is amongst a fast-growing, constantly evolving environment that supervises LP staff and programs within the assigned geo. In this role you will partner with Store Operations to ensure we are providing the best experience to our customers, along with working together to resolve shrinkage issues and protect company assets. Successful DLPSs bring a hands-on approach when leading teams, have an open mind, and love to looking at things differently. • Conduct and resolve theft investigations., • Identify and resolve shrink control deficiencies., • Partner with district and store management to identify shrink priorities and develop shrinkage reduction strategies., • Support company values: Customer Service, Open Door, Diversity, Safety and Legal Relations., • Manage the staffing plan: recruit, interview and hire Loss Prevention staff. Who We’re Looking For: You. • 1+ years of Management experience as a multi-unit Loss Prevention Manager., • Demonstrated ability to work with dynamic Loss Prevention methods and determine appropriate and efficient shrink strategies., • Strong management and supervisory skills., • Experience with retail operations., • Strong investigation and interviewing skills., • Ability to work under pressure Please note that for exempt, salaried positions, the pay range begins at or above the state’s minimum exempt salary threshold. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2490 Central Park Ave - Unit 29A Location: USA Homesense Store 0019 Yonkers NY This position has a starting salary range of $65,000.00 to $81,200.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Promptly and accurately perform member transactions and requests, including but not limited to balance inquiries, deposits, withdrawals, funds transfers, loan payments and advances, debiting and reimbursing fees, opening and closing accounts, placing card and check orders, submitting certificate acc

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $17- $33.13/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $17- $33.13/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

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