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Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Specific duties include, but are not limited to, the following: • Assist Branch Manager in hiring, assessing, coaching and developing high performing branch teams to ensure consistency and uniformity in providing excellent member service, achieving sales goals, and ensuring an operationally and regulatory compliant branch at each given location., • Create and ensure an ongoing sales through service culture. Ensure branch staff possess and utilize sales, service, and cross-sell skills to achieve individual and team sales goals., • Assist in the creation, implementation, and achievement of the branch business plans to meet objectives set by management. Assist in developing and implementing strategies to meet sales and service goals while maintaining a safe and sound operation in each location., • Implement and monitor sales and cross-selling programs to continue to improve products per member while ensuring members are advised of the best products and services to best fit their financial needs., • Ensure premier member service standards are being met within the branch at all times., • Responsible for branch scheduling to ensure proper resources are allocated to functions necessary to ensure an effective and efficient flow of member traffic., • Responsible for an effective and efficient operation within the branch, including vault oversight, cash levels, security of negotiable instruments, teller drawers and limits, member documentation, etc., • Ensure operations within the branch are consistently applied within policy/procedure as well as rules and regulations; maintain a clean, safe and sound operation within the branch., • Conduct required in-branch audits weekly and monthly to ensure compliance with policies/procedures and rules and regulations., • Respond timely to audits with effective action plans to ensure ongoing safety and soundness., • Ensure dual control is implemented and followed at all times; manage overall cash position for the branch while limiting excess cash and overall expense., • Comply with BSA and SAR requirements and ensure branch staff do the same., • Ensure proper disclosures, marketing materials, etc. are readily available for staff to utilize., • Review and analyze branch reports and activities, including income generation, production goals and results, expense items, audits, etc. in order to successfully meet / exceed branch requirements, goals and objectives. Utilize tools and reports to analyze, identify and strategically address member trends within the branch., • Actively spend quality time within your staff for ongoing coaching and development of branch staff; drive sales and service activities such as branch sales strategy meetings, business development and community events, ongoing branch meetings, etc., • Assist in the management and oversight of staffing and administrative functions of your branch including succession plans, career plans, performance reviews, coaching and counseling documentation, promotions, and all human resources decisions for the branch. Ensure timely execution of all required documentation., • Recommend changes to management help improve the overall branch operation and member service., • Assist staff with member escalations., • Travel and work at other branch locations as required., • Other duties as assigned. Requirements • Minimum 2-3 years’ experience in a retail leadership role, • Minimum 5 years’ experience branch banking required, • Proven results in sales, service and operations including meeting or exceeding set objectives, • Excellent verbal and written communication skills, • Excellent organizational skills, • Must be able to work under pressure and be available to work flexible hours, including weekends, • Highly ethical. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $66,300-75,330 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description At Suffolk Credit Union, we empower our members and strengthen our community by promoting financial wellness, transparency, and respect. We offer a competitive base salary plus an annual bonus opportunity of up to 15%, based on company performance and achievement of sales goals. Join us to enjoy comprehensive benefits, including health plans, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement. Role Overview: The Assistant Branch Manager oversees the day-to-day operations of the branch, ensuring seamless functioning while managing and developing branch employees to enhance member satisfaction. Key responsibilities include effectively supervising branch staff through organizing, scheduling, coaching, performance appraisals, and collaborating with People Operations and leadership on staffing decisions. The role also entails managing employee schedules, timekeeping, and training, monitoring branch performance to meet established goals, and providing support in resolving escalated member issues to deliver excellent service. Key Responsibilities: • Oversee all branch employees through organizing, scheduling, coaching, counseling, appraising, and collaborating with HR and leadership on staffing decisions., • Manage scheduling, time cards, and training for all branch staff to ensure efficient operations., • Monitor branch performance to ensure goals are met and align with organizational standards., • Assist employees with escalated problem resolution and directly service member needs., • Cross-sell and provide information on credit union products to enhance member engagement., • Approve new membership applications, open accounts for new and existing members, and review loan applications for completeness., • Handle approvals for cash orders, wire transfers, fee reversals, and check or deposit holds., • Assist members with obtaining and resolving issues related to debit/ATM cards., • Process wire transfers while collecting necessary documentation and ensuring compliance., • Collaborate with the Collections department to resolve collection issues and establish member payment solutions., • Conduct outbound calls for sales opportunities, loan follow-up, and problem resolution., • Ensure branch appearance aligns with credit union standards and manage correct placement of People Operations, Retail, and Marketing materials. Essential Qualifications: Qualified candidates will have a high school diploma or equivalency certification. At a minimum, 1 year of supervisory experience in a financial institution; 3 years minimum supervisory experience overall. Notary license required or to be obtained within three (3) months of hire. NMLS-ID (Mortgage Loan Originator) required and will be provided at time of hire if not already acquired. • Strong interpersonal skills with the ability to empathize and build rapport., • Clear and articulate communication, both orally and in writing., • Proficient in customer service and handling confidential information with discretion., • Ability to work effectively with direct supervision and support branch goals., • Intermediate mathematical skills with knowledge of loan processing procedures., • Familiarity with credit union products, services, policies, and regulations., • Understanding of relevant laws and regulations, including Truth in Lending, HMDA, ECOA, and others. Working Conditions: • Must be able to communicate effectively through speaking and hearing, with visual acuity for reporting and presenting information., • Occasionally required to lift over 45 lbs., such as supply boxes., • Occasionally works unusual hours, including Credit Union Days and call nights., • Must be available to work a flexible schedule, including Saturdays., • Occasionally required to travel up to 50 miles for business needs. Apply today and embark on a rewarding career and start empowering your possible! Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws. Compensation for employees is generally offered within the range of the minimum to midpoint of the posted salary scale, based on qualifications, internal pay equity, and the budget for the position. This compensation range adheres to state-specific regulations. The determination of your actual pay rate may take into consideration factors such as your skills, years of experience, and other pertinent qualifications. Job Posted by ApplicantPro

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Acts as Manager on Duty adhering to company policy and procedure Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed Addresses immediate customer service issues and provides appropriate coaching to Associates Exercises discretion regarding customer service policies to satisfy customers Maintains accurate Associate coverage in service areas for a positive customer experience Ensures Associates adhere to all operational procedures Ensures opening/closing procedures are executed according to company guidelines Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Provides feedback, recognition and coaching to Associates Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Able to work a flexible schedule, including nights and weekends Team player, working effectively with peers and supervisors Able to respond appropriately to changes in direction or unexpected situations Knowledge of company standard software, systems, and procedures Knowledge of merchandise flow in stores Proven problem solving skills Able to effectively coach, delegate, and follow-up on multiple people/tasks Able to act quickly under challenging circumstances Capable of multi-tasking Superior communication and organizational skills with attention to detail * 1 year retail, 6 months leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2315 New Hyde Park Rd. Location: USA TJ Maxx Store 0196 New Hyde Park NY This position has a starting pay range of $19.00 to $19.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Description Join a leader in the credit union industry as a member of Suffolk Credit Union 's Member Services management team! As a leader in the Credit Union industry, Suffolk Credit Union offers superior value, unique products and personal service so our members have access to the best banking solutions around. And, just as we value our members, we value our employees! The Branch Manager is responsible for managing all branch function and for all aspects of new business development including development of new branch deposits, loans, and relationships. The Branch Manager is also responsible for attaining established goals through active participation and execution of call programs and participation in community affairs to increase visibility and enhance new and existing business opportunities. Responsibilities: • Responsible for promoting the sales and service culture and administration and efficient daily operation of a full service branch office, including operations, compliance, lending, product sales, member service, and security and safety., • Oversees all branch employees through effective organizing, coaching, scheduling, counseling, appraising, and hiring and/or terminating, in cooperation with the Human Resources department and Assistant Vice President Retail Member Experience., • Delegates operations, and back-up as needed to the Assistant Branch Manager., • Establishes branch goals and performance measurements in cooperation with the senior management and ensures branch performance meets established milestones, • Performs analysis of branch loan production, sales and other data as needed, • Participates in development of new credit union products and services, • Prepares branch budget and provides to Assistant Vice President Retail Member Experience, • Keeps branch staff up to date on all product, service or process changes and developments, • Participates in weekly and monthly meetings, • Attends and participates in credit union days and community events, • Backs up other departmental staff as necessary, • Achieves a minimum of "Satisfactory" rating on internal audits and examinations, • Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members, • Coordinate all aspects of sales and service delivery with other areas of the organization, • To facilitate superior and continuing customer sales and service, • Responsible to increase branch membership base, deposit base, and loan portfolio Essential Qualifications: Qualified candidate will have a High School diploma or equivalency certification. Three (3) to five (5) years of branch administration required, of which two (2) years must be in a leadership role with demonstrated sales success. Business development is preferred. Notary Public certificate required. NMLS-ID required or must be obtained. • Expertise in sales techniques including cold calling., • Proficient knowledge of loan application and approval processes, • Advanced knowledge of credit union loan policies as well the following regulations: Truth in Lending, HMDA, Equal Credit Opportunity Act, Fair Credit Reporting Act, Uniform Commercial Code, HUD, RESPA, Fair Housing Act, Fair Debt Collection Practices Act as well as lending related laws and other NCUA regulations, • Coaches and mentors Assistant Branch Manager to effectively manage all aspects of the branch operations and retail sales coaching of staff, • Knowledge of credit union products, services, policies, regulations and procedures, • Demonstrated skill in interpreting and applying loan policies and objectives, • Demonstrated computer and software skills, • Demonstrated skill in member/customer service, • Demonstrated credit analysis skills, • Demonstrated skill in reporting and summarizing complex financial and statistical data, • Skill with independent problem-solving, • Skill with conflict resolution, • Intermediate mathematical skills, • Ability to provide managerial leadership to professional- and intermediate-level staff, • Ability to communicate successfully with members and outside parties, • Ability to express oneself clearly and articulately both orally and in writing, • Ability to handle multiple and complex deadlines, • Ability to exercise tact and responsibility with handling confidential information, • Ability to work with little supervision of daily activities Apply today and discover a rewarding career! We offer competitive salaries, great benefits, and most importantly the opportunity to make a difference. Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws. The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications. Job Posted by ApplicantPro

Job Description JOB DESCRIPTION TELLER I/TELLER FLOAT * SUMMARY: The Teller I/Teller Float position will perform a variety of financial transactions and recommend additional products and services based upon Member need by utilizing the Island Federal Credit Union’s preferred way of selling. Teller I/Teller Float will learn to perform routine financial transactions to include deposits, withdrawals, cash advances, loan payments, transfers, and check cashing in a courteous, accurate, and efficient manner. While in this position, Teller I/Teller Float will learn and become knowledgeable about the Credit Union’s products and services. This person requires an ability to communicate effectively with prospective and current Members and to represent the credit union in a positive and professional manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Learn all aspects of the teller position., • Learn and obtain a solid foundation of the products and services offered by the credit union., • Evaluate new and existing Member’s accounts while performing transactions and be proactive in, • identifying each Member’s needs. Cross sell credit union services, deposit and loans products, which provide solutions to the Members’ needs and improve their financial well-being., • Greet Members in a courteous, professional, and timely manner while providing prompt and accurate service., • Perform transactions including, but not limited to, deposits, withdrawals, transfers, cash advances, loan payments, and check cashing., • Responds in a professional manner to Members' inquiries, requests or problems., • Responsible for maintaining teller drawer cash within the appropriate levels., • Maintain an up-to-date and thorough knowledge of all credit union products and services., • Promote, explain, and cross-sell credit union products and services., • Responsible for the accuracy and completion of the teller daily proof., • Keep all credit union Member and employee related business in strictest confidence., • Possess general knowledge of BSA rules and regulations. Completes and passes BSA Training requirements., • Process shared branching transactions and inquiries., • Maintain a neat and orderly work area., • Process check orders and certificates of deposit., • Cross train and learn branch morning work., • Accommodate flexible work schedule to meet branch needs, including evenings and weekends and other branch locations as directed by management., • Teller Floats are required to report to various in-county (Nassau or Suffolk) locations required and as directed by Management., • Perform all other duties as assigned. REQUIREMENTS: • High school graduate or equivalent., • Must possess good communication skills., • Minimum 3 months customer service experience in a financial institution or retail environment preferred., • Previous Teller or cash handing experience preferred. ' COMPENTENCIES: • Excellent written and oral communication skills, • Excellent organizational skills, • Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously., • Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Your Your Career Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft. • Adheres to established shoplifter guidelines and policies, • Provides timely, courteous and knowledgeable service to customers, • Promotes a culture of honesty and integrity; maintains confidentiality, • Observes, apprehends, and/or deters any acts of dishonesty from outside sources, • Participates in investigations and surveillance as assigned, • Ensures apprehensions are consistent with store theft activity, • Completes and distributes paperwork in an accurate and timely manner, • Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.), • Coordinates and complete shrink related activities in partnership with Store Management, • Adheres to all labor laws, policies, and procedures, • Supports and participates in store shrink reduction goals and programs, • Encourages Associate use of shrink reduction resources, • Promotes safety awareness and supports maintenance of a safe environment Who We’re Looking For: You. • Excellent communication skills and sound judgment, • Basic computer skills, • Basic time management skills, • Investigative / analytical skills, • Ability to respond appropriately to changes in direction or unexpected situations, • Standout colleague, working effectively with peers and supervisors to accomplish tasks, • Able to work a flexible schedule to support business needs, • 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 661 Hillside Ave Location: USA HomeGoods Store 1174 New Hyde Park NY This position has a starting pay range of $17.00 to $20.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Location: Albertson, NY 11507, USA.FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.The Teller contributes to the success of the branch by delivering exceptional

FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus. FourLeaf Federal Credit Union (FourLeaf) has

FourLeaf Federal Credit Union has been committed to the financial well-being of our members for over 80 years. As a credit union, our vision is to enrich the lives of our members, employees, and communities. FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, de

Requisition Number: FULLT006662.Location: Freeport, NY 11520, USA.FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.The Teller contributes to the success of the br

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs;

As a credit union, our vision is to enrich the lives of our members, employees, and communities. FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellne

The Teller contributes to the success of the branch by delivering exceptional member experiences while processing transactions and fostering long-lasting relationships. Manage teller line and drive-up traffic to limit waiting times. Process requests that can be managed at the teller line.

FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus. FourLeaf Fe

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. This includes referring members to business partners to further expand member relationships. Cross sell appropriate products and services to FourLeaf members and prospects such a

This employment opportunity at Fourleaf Federal Credit Union in Westbury, NY would allow you to join the Investment Program at Fourleaf Federal Credit Union as a Financial Advisor associated with LPL Financial. Employment is with Fourleaf Federal Credit Union, however, in accordance with regulatory

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $17- $33.13/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $17-33.13/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

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