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Job Description Bachelor's or Master's degree in School Psychology, active School Psychologist license and minimum 1+ years School Psychologist experience required. Applicants who do not meet these qualifications will not be considered. Rewarding opportunity for a dedicated professional seeking to make a meaningful impact in an educational setting. This position focuses on providing essential psychological services to young students in a daycare setting, ranging from PreK-K. Qualifications: • Actively New York State Education Department (NYSED) license, • Experience working with young children, preferably in an educational setting, • Strong assessment and intervention skills, • Ability to collaborate effectively with educators, parents, and other professionals, • Excellent communication and organizational skills Responsibilities: • Conduct assessments and evaluations to determine students' psychological and educational needs, • Develop and implement Individualized Education Programs (IEPs) in collaboration with teachers and parents, • Provide counseling and support services to students, promoting emotional and psychological well-being, • Consult with educators and staff regarding behavioral interventions and support strategies, • Participate in multidisciplinary team meetings and contribute to a holistic approach to student care, • Competitive salary structure, • Flexible schedules to promote work-life balance, • Medical coverage to support your health needs, • Matching 401(k) plan to aid in your financial planning Compensation for this position ranges from $40.42 to $70.42. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

Job Description Job Title: Fair Futures Supervisor - Bronx/Manhattan Reports to: Director of Fair Futures Location:337 East 17th Street, New York, NY Hours: 35 Hours/Week; Salary 61K-66K Job Summary: Within the context of a trauma-informed, sanctuary, and operating from a strength-based perspective, the Fair Futures Specialist/Supervisor will oversee up to five Fair Coaches in their work with young people by providing guidance and ongoing direction to help participants achieve academic and career success. The delivery of services is to be consistent with Fair Future, Good Shepherd Services’ philosophy, and city and state mandates. Major Duties: • Supervise a team of (5) Fair Futures Coaches across various Good Shepherd Services Residential Programs in New York City., • Provide a minimum of weekly supervision to ensure that the educational, employment and vocational needs of participants are being met., • Work closely with The Fair Futures Educational and Permanency Specialists., • Check in with Residential Program leadership on site., • Review documentation in advance (including any progress notes, new academic data, and goals/steps completed over the last week)., • Work collaboratively with multidisciplinary team to implement procedure and process to promote accessibility to career and educational services that would enhance employment opportunities for participants., • Create and maintain community resources to serve as a conduit to career and educational opportunities, including linkages with vocational/educational agencies such as ACS, ACCES-VR, NADAP, One-Stop, DYCD, etc., • Plan and execute fair future events by organizing vocational, employment/educational recruitment and college tours., • Guide Coaches to utilize motivational interviewing to create an individualized Ed/Voc/Career plan to support participants skills, goals, and interest., • Assist Coach with facilitating Preparing Youth for Adulthood (PYA) groups, which focus on skills, such as: healthy communication, employment process, college application process, positive peer relationships, making positive choices, and service learning., • Assist Coach with identifying potential longer-term career pathways based on the participant’s interests, strengths, and academic/vocational plans., • Participate in trainings/ department meetings, Program Evaluation and Planning Dept (PEP) in fulfillment of the program evaluation processes, including documentation/collection, development and monitoring of program data in Connections and outcomes., • Promote and model the seven Sanctuary Model commitments to create a nonviolent and trauma sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment., • Ensure Coach has appropriate external support and supplies necessary to effectively execute tasks., • Assist with developing program activities to explore career, educational pathways and workshops to keep participants engaged during the employment search process., • Track and ensure that young people are attaining employment, training, educational and internship opportunities., • Ensure that organizational expectations for placement and retention of young people in jobs, internships, and training are met on a monthly, quarterly and annual basis., • Help Coaches navigate the DOE, academic and career development goal-setting process,, • Facilitate and assist with the submission of financial aid, ETV, ACS Dorm Project/Foster Care Room & Board, & all applicable scholarships including reviewing reference letters and college essays., • Assist participants with writing college essays and personal statements where needed., • Ensure participants are signed up for any entrance interviews/exams and apply to eligible opportunity programs (Upward Bound, etc.); Monitor Pre-SAT/SAT scores of those participants who do take them, and meet with them to discuss/refine college options., • Meet with participants interested in college to have an exploratory and informational session, after they are referred by their Coach, and discuss/develop individualized success plan to complete identified high school or HSE program, • Establish contact with participants in college to ensure they are enrolled in the proper classes each semester, and assist with enrollment, if needed., • Assist young people with creating/updating resume and cover letter as needed., • Facilitate family Team Conferences when needed., • Bachelor’s degree in human services, workforce development, social work, and/or education required with a minimum of five years’ experience within supervisory capacity. Masters in social work and education strongly preferred., • A minimum of 3-5 years of proven excellence in leadership, curriculum development, and presentation skills., • Must have excellent written and verbal communication skills to maintain required documentation., • Must be able to use public transportation systems, including subways and busses to attend various meetings and make home visits., • Must be physically able to observe staff in their relationship with residents, be able to climb stairs when an elevator is not available., • Must have a commitment to work from a strength based and/or youth development perspective., • Bilingual English/Spanish preferred., • Must have knowledge of Connections and Microsoft Suite., • Must have ability to work a flexible schedule when needed including some evenings, weekends, and holidays., • Must have a commitment to GSS models of practice including Sanctuary and ACS principles to promote permanency, safety, and well-being.

Job Description The Advocate Counselor provides individual, family and group counseling, case management, advocacy, referrals and crisis intervention, as well as post-secondary planning once student reaches graduation requirement. Advocate Counselor will work in collaboration with GSS and DOE by following the policies and procedures implementing by the program, but meeting the mission and vision of GSS agency. Title: Advocate Counselor Reports To: Program Director, J.H.S 292 Location: 301 Vermont Street, Brooklyn, NY 11207 Hours: 35 Hours/Week; Exempt Schedule: Monday - Friday 8am - 4pm Salary: $44,000 - $50,000 Major Duties: • Provide case management and wraparound support services for up to 50 or more overaged and under credit students, to help them alleviate any stressors, so the students can successfully meet graduation requirements., • Provide individual, family and group counseling., • Provide crisis intervention as needed., • Provide family outreach and involvement as appropriate., • Develop and implement strategical and goal planning for student on caseload, • Develop and implement groups/workshops responsive to student needs, such as Advisory, Men and Women groups., • Assist students in attending school regularly through identifying obstacles and connecting with resources, • Attendance outreach consist of home visits, outreach calls, texting, and mailing, etc., • Assist in carrying out other aspects of the program including planning trips, celebrations, and leadership activities., • Support students with all aspects of post-secondary planning, financial aid, personal essay, and college or vocational training trips., • Able to work collaboratively with DOE and GSS team members., • Generate and submit data required for statistical report and ensure that appropriate paperwork and date base entry is completed., • Associate Degree Required., • Must have experience working with adolescent/young adults individually and in groups., • Bi-lingual Spanish/English preferred., • Prior experience in a school setting helpful., • Must have excellent verbal and written communication skills., • Must have a commitment to work from a strength based and/or youth development perspective.

Job Description Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned College Counselor at our College Success Office. The College Counselor will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. The College Success Office provides year-round academic, administrative, and emotional support as well as financial and career preparation to participants of HCZ’s Promise Academy high schools and afterschool programs. Our mission is to ensure that our participants are provided with the resources and guidance needed to be successful in college and beyond. The main components of the College Success Office include student outreach, academic support and guidance, financial aid advisement, college transfer assistance, summer and winter internship opportunities, and community-building efforts within our program. For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know Requirements • Bachelor's degree required; Master's degree in counseling, education, or a related field preferred., • A minimum of two years of experience in college counseling, advising, or a related field, preferably in a high school setting, is required. Who you are • Thorough understanding of the college admissions process, including standardized testing, application requirements, and financial aid options., • Excellent interpersonal and communication skills, with the ability to establish rapport with students, families, and college representatives., • Strong writing and public speaking ability, and must be well-organized, efficient, and energetic., • Knowledge of adolescent development, career exploration, and post-secondary pathways, • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively., • Commitment to equity and inclusion, with demonstrated cultural competence and sensitivity to the needs of diverse student populations., • Passion for working with high school students and empowering them to achieve their academic and career goals., • Special consideration is given to those who are accessible for emergencies and can provide support after work hours and on the weekends. What you’ll do • Plan and facilitate workshops and presentations on topics such as college admissions requirements, programming of a college preparation course load, standardized testing strategies, essay writing, financial aid options, and career exploration., • Work with College Counseling Leadership as well as Wealth Builds to develop and facilitate a College & Career Readiness curriculum., • Help the College Success Office to plan and implement its pre-college summer program., • Provide one-on-one guidance to students, helping them navigate the college planning process, assess their interests and strengths, and develop a strategic college readiness plan., • Develop curated college lists with scholars based on their academics, preparedness skills, and family's financial background., • Work with school leadership to ensure that all scholars are prepared to sit for the PSAT and the SAT or ACT in grades 10-12. Help school leadership to administer these exams., • Assist students with every aspect of the college application process, including researching colleges, pre-college exposures, completing applications, writing essays, and preparing for interviews., • Educate students and their families about financial aid opportunities, scholarships, grants, and loans., • Provide support with completing financial aid forms such as the FAFSA and CSS Profile., • Work hand-in-hand with families to review financial documents and financial aid packages and advise seniors strategically through the financial aid process., • Work under the direction of the Manager and Director to research, build a database of and actively pursue external scholarship opportunities for scholars., • Coordinate college visits, campus tours, and college fairs to expose students to post-secondary options and connect them with college representatives., • Work with the College Readiness Manager and Director of College Counseling to implement post-acceptance visiting days and on-campus tours for all high school seniors to ensure the best fit., • Maintain accurate records of student progress, college acceptances, scholarship awards, and other relevant data, and utilize data to track outcomes and inform program enhancements., • Engage with parents and guardians to involve them in the college planning process, provide resources and information, and address any concerns or questions they may have., • Conduct parent workshops for grades 9-12., • Provide ongoing support to students who have been accepted to college., • Work with the College Success Counselors to assist scholars with enrollment, housing, financial aid verification, and other transitional needs., • Work with the College Readiness Manager and Director of College Counseling to build working relationships with college admissions officers. Schedule • Monday - Friday, 9 AM - 5 PM, flexibility required, • Some weekends and evenings, depending on site needs and events As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth. Our exceptional full-time benefits include: • Highly competitive base salaries, • Paid time off, • Employee referral bonus, • Career advancement, • No-cost health insurance, • Life Insurance, • Short-term and long-term disability, • Additional voluntary benefits, • Wellness discounts, • Commuter benefits, • Financial wellness perks, • Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.) We offer competitive salaries and a comprehensive benefits package. The salary range is $60,000 to $70,000. To be considered, interested applicants should submit their applications directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. HCZ is an EOE.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Shelter Center - Full Time in Brooklyn, NY, you will serve and safeguard clients in a range of industries such as Shelter, and more. As a Patrol Unarmed Officer with Allied Universal, you will play a key role in helping to deter security-related incidents and promote a welcoming environment at a shelter location. Your responsibilities include conducting routine patrols, remaining visible throughout the facility, and providing outstanding customer service to all individuals on site. By fostering positive interactions and communicating clearly, you will help support a caring and people-first atmosphere. Our team thrives on reliability, innovation, and teamwork, and you will be an essential part of maintaining a secure setting while upholding Allied Universal's core values. Position Type: Full Time Pay Rate: $16.50 / Hour Job Schedule: DayTimeMon08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service by following security-related procedures, site-specific policies, and responding to emergencies as appropriate., • Respond to incidents and critical situations calmly, using problem-solving skills to address the needs of the location., • Conduct regular and random patrols throughout the shelter and its perimeter to help to deter unwanted activity and promote a secure environment., • Monitor entrances, exits, and common areas within the shelter to observe and report any unusual activity or potential concerns., • Communicate with shelter staff and residents in a professional manner while upholding Allied Universal standards., • Document and report all security-related incidents, observations, and activities according to site protocols., • State, county, or city issued security license is preferred., • Access control and/or badge experience is preferred., • CPR and/or First Aid certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1464309

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Professional - Telecom Building Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as an unarmed patrol officer supporting a dynamic tech and media location. In this role, you will conduct routine patrols of assigned areas, helping to deter security-related incidents and maintain a secure environment for staff and visitors. You will remain highly visible and approachable, providing exceptional customer service and communication while embodying our values of integrity, teamwork, and innovation. This opportunity is ideal for professionals who thrive in fast-paced settings and are passionate about making a positive impact in a collaborative, people-first culture. Position Type: Full Time Pay Rate: $19.90 / Hour Job Schedule: DayTimeMon08:00 AM - 06:00 PMTue08:00 AM - 06:00 PMWed08:00 AM - 06:00 PMThur08:00 AM - 06:00 PM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service by carrying out security-related procedures, site-specific policies and/or emergency response activities as required., • Respond to incidents and critical situations in a calm, problem-solving manner., • Conduct regular and random patrols throughout the location and its perimeter to help to deter unwanted activity., • Maintain awareness of surroundings within a tech, media, and telecom environment and report any suspicious or unusual activity., • Document observations and/or incidents according to Allied Universal and client protocols., • Assist visitors and employees by answering questions and giving directions as needed., • A valid New York State Security Guard License is required., • At least 1 year of security-related experience is required., • A Guard Card or license is preferred., • CPR certification and/or First Aid certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1464251

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Professional - Flex Education Patrol in Bronx, NY, you will serve and safeguard clients in a range of industries such as Education, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal at an education location, you will be responsible for monitoring and patrolling designated areas to help to deter security-related incidents and maintain a secure environment. You will remain visible throughout your shift, support a welcoming atmosphere, and provide outstanding customer service and clear communication to everyone on site. Join our agile and reliable team where your integrity and teamwork contribute to a caring culture that puts people first while delivering innovative solutions in a dynamic environment. Position Type: Flex Pay Rate: $20.30 / Hour Job Schedule: DayTimeFri06:30 AM - 02:00 PM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service by carrying out security-related procedures, following site-specific policies, and responding to emergencies as appropriate., • Respond to incidents and critical situations in a calm, problem-solving manner., • Conduct regular and random patrols around the location and its perimeter to help to deter unwanted activity and promote a secure environment for students, staff, and visitors., • Monitor and report any unusual or suspicious activity within the educational setting., • Communicate and interact professionally with individuals on-site, offering assistance as needed., • At least 1 year of security-related experience is required., • CPR and First Aid certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1470780

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Guard - Education Unarmed Patrol PT in Bronx, NY, you will serve and safeguard clients in a range of industries such as Education, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal at an educational location, you will monitor and patrol assigned areas, remaining visible to help to deter security-related incidents. Your role involves conducting routine patrols, responding to incidents, and providing exceptional customer service with clear communication. You will be part of a team that values agility, reliability, and innovation, all while putting people first and acting with integrity. This position provides an engaging opportunity to contribute to a welcoming and secure environment for students, staff, and visitors. Position Type: Part Time Pay Rate: $20.30 / Hour Job Schedule: DayTimeMon06:00 PM - 06:00 AMFri10:00 PM - 06:00 AM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as appropriate., • Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times., • Conduct regular and random patrols throughout the location, including both internal areas and the perimeter, to help to deter unwanted activity and promote a secure environment., • Observe and report any suspicious activity or potential hazards, documenting all security-related incidents according to company policy., • Communicate clearly and courteously with students, staff, and visitors, offering assistance and guidance as needed., • Collaborate with Allied Universal team members and local authorities when required to manage security-related incidents., • CPR and First Aid certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1469804

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Operations and/or Operations Supervisor, the Security guard, individually and/or in a team, provides a secure environment for clients, residents, and staff. • Monitors, screens, and controls access to the facility; maintains a log of persons entering and exiting the facility; operates the door lock system from the security desk; and monitors video surveillance., • Secures the safety of the facility and the clients in the facility., • Assists in enforcing rules and regulations by monitoring client behavior and activities., • Assists clients with medication monitoring and performs medication record-keeping as required., • Maintains ongoing verbal and written communication with preceding and following shifts and documents all incidents and unusual occurrences., • Performs emergency response, including CPR and first aid, as required., • Completes and submits relevant reports and statistics in a timely fashion as required., • Attends supervision, staff meetings, and training as required., • Performs all other duties as assigned. Qualifications • A high school diploma, GED, or equivalent is preferred., • Security License required., • A minimum of one to two years of security experience is preferred., • Experience with the homeless, persons living with a mental health condition, and the substance abuse population is preferred., • Ability to obtain fire safety certification within six months required, • CPR, First Aid, and AED—the ability to obtain within three months., • Basic computer skills and knowledge of Microsoft Office (e.g., Word, Outlook, etc.) are a plus., • Good verbal and written communication skills., • Good interpersonal skills and the ability to work independently or in a team., • Foreign languages are a plus., • Required to work a flexible schedule, including weekends, holidays, and evenings, and to remain on post until relieved. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionSalary: 90000-100000 Cloudbox is looking for an experienced support and systems engineer to support high profile customers in the US, and globally. The role will be office based, with part requirement to assist and support customer IT requirements on-site in Manhattan New York (approx. 80%, supporting multiple customers on-site intra day, 20% remote from the office). The right candidate will be able to work comfortably independently and will have excellent communications skills to collaborate with the global Cloudbox technical team located in London, America and South Africa. The role will involve direct remote support of users, on-site support when required, administration and service management of a wide range of cloud platforms and services, and assisting the Cloudbox project team onboarding customers and migrating workloads to the Cloud. Role Description Supporting Cloudbox customers throughout the US and globally, the Systems Engineer will assist our global support team where needed and provide end to end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive and record all calls from our customers Provide assessment of Tickets, attempt first time resolution, and /or escalation within SLA. Assist with customer onboarding projects and migrations Keep users informed on status and progress of their Tickets Aid customer retention and satisfaction Help to improve efficiency, processes, documentation, and automation. CORE COMPETENCIES Soft Skills Customer focused Analytical approach with good questioning & listening skills Good verbal and written communication skills, with excellent spoken English Confident and self-motivated with a positive can-do attitude Team player An ability to learn quickly, and a willingness to study and obtain new certifications and skills (further certification will be a KPI of the role) Technical skills Good working knowledge of networks, routing & switching Good knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and OneDrive. Excellent technical troubleshooting capabilities including networking, windows OS and applications, email flow and routing, and Office 365 services. Bloomberg application support and troubleshooting Technical Qualifications Current Microsoft Certifications in either MS or AZ tracks. Experience 5+ years experience in a customer facing IT support role. Previous Managed Service Provider experience extremely valuable. Cloudbox is a full-service outsourced IT provider with a specific focus and expertise on Cloud solutions for financial services organisations. This is a dynamic and fast paced environment that needs people that a strong desire to learn and a can do attitude.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 4. Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining, • professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems, and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward, • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policiesMINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. Case Manager Trainee: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description Metropolitan College of New York (MCNY) is a unique and vibrant learning institution. It is a non-profit, regionally accredited college offering associate, bachelor’s, and master's degrees, with state-of-the-art campus in the Hub district of the South Bronx. For over 50 years, MCNY has offered highly motivated learners a powerful model of Purpose-Centered Education that promotes personal transformation and constructive change in workplaces and communities. MCNY enrolls approximately 1,000 students annually into its accelerated degree programs with convenient onsite and remote schedules for added flexibility. Position Summary: Reporting to the Director of Admissions, the Admissions Recruiter/Counselor is a student-centered professional responsible for driving recruitment and enrollment efforts for MCNY’s undergraduate and graduate programs. The role blends outreach, counseling, and administrative functions to support students from initial inquiry through enrollment. This includes representing the College at community and school events, guiding applicants through admissions and financial aid processes, and ensuring accurate documentation and communication within the CRM and SIS systems. Duties and Responsibilities: • Achieve enrollment goals by managing inquiries, applications, and registrations from initial contact through matriculation., • Actively recruit prospective students through participation in college fairs, high school visits, community events, organizational visits, and corporate partnerships., • Counsel and guide prospective students on admissions requirements, academic programs, transfer credit, financial aid, and scholarship opportunities., • Review and render admissions decisions; evaluate college transcripts for transfer credit., • Plan and execute on- and off-campus recruitment events, including information sessions, open houses, webinars, and campus tours., • Develop and maintain relationships with high schools, community colleges, businesses, civic organizations, and community leaders to expand recruitment pipelines., • Serve as liaison for special populations including international students, veterans, and Ability-to-Benefit applicants., • Ensure all student documentation is accurately collected, recorded, and reconciled in CRM (Admission Pros) and SIS (PowerCampus)., • Provide ongoing communication and follow-up with prospective students via phone, email, text, instant messaging, Zoom and in-person interviews., • Collaborate with admissions colleagues, financial aid, academic departments, and marketing to align recruitment strategies with institutional goals., • Bachelor’s degree required; Master’s preferred., • 1–3 years of experience in college admissions, recruitment, sales, or related field., • Strong communication, customer service, and relationship-building skills., • Proficiency in Microsoft Office; experience with CRM and SIS systems., • Ability to travel between campuses and external sites; willingness to work evenings and weekends as needed. Qualified candidates should submit their cover letter and resume below or mail to Metropolitan College of New York, Human Resources, 60 West Street, New York, NY 10006. For more information about MCNY please visit the College’s website at MCNY is an Equal Opportunity Employer

Job DescriptionOUR MISSION: Our mission is to inspire and empower all young people to take control of their future. OUR VISION: We envision a world where everyone has access to an equitable path to success. PROGRAM DESIGN: Roads to Success (RTS) facilitates a variety of youth programs including after-school, summer camps, retreats, conferences and summer employment opportunities reaching thousands of young people throughout NYC each year. RTS emphasizes the youth development practice of the Circle of Courage in all our programs; creating an environment of Belonging, where young people can build their Independence, find and develop their Mastery skill, and practice Generosity in their communities. At the core of our programs are staff training strategies that enable our young professionals to develop extraordinarily meaningful relationships with the young people in their care who we call Our Future Leaders because that is what they all are. PRIMARY FUNCTION: The Student Case Manager plays a crucial role in providing tailored support to high school juniors, seniors, and first-year college students who require assistance with basic needs. This position requires expertise in case management, social work, and connecting students with community resources. Working closely with students, faculty, staff, and community partners, the Student Case Manager ensures individual needs are addressed to promote student success. ORGANIZATIONAL ROLE: Supervisor: Program Director Hours: Full-time (35 Hours/Week) Work Schedule: Monday – Friday, 8:00am – 4:00pm (Some weekends) Compensation: $50k per annum Non-Exempt ESSENTIAL FUNCTIONS: • Develop and maintain a comprehensive database of referral resources for social service agencies within the local community., • Conduct initial intake meetings with program participants to assess their needs and provide appropriate referrals to city services and resources., • Collaborate with academic leaders and program coordinators to address any behavioral issues that may impact participants' engagement., • Coordinate support services, including housing, mental health, financial assistance, and educational resources, tailored to each participant's needs., • Assist participants in accessing city and community services, ensuring compliance with program requirements and recommendations., • Provide crisis intervention for participants in immediate need of support, such as shelter, food, financial assistance, transportation, or legal aid., • Develop personalized case plans for participants based on their individual circumstances, preferences, and goals., • Collaborate with program staff and city agencies to implement and adjust case plans as necessary to support participant progress., • Conduct regular check-ins and follow-up meetings with participants to monitor progress and address any emerging needs or challenges., • Document case information and updates securely and confidentially in program databases and records., • Work collaboratively with other program staff and city agencies to ensure participant safety, well-being, and program compliance., • Develop and deliver virtual resources, training materials, and outreach programs to enhance participant engagement and access to services., • Participate in ongoing meetings and training sessions focused on program improvement and participant support.QUALIFICATIONS AND EXPERIENCE:, • Bachelor's degree in social work or a related field., • Experience working with city systems such as public assistance, child welfare, education, and housing., • At least three (3) years of successful experience in providing case management, counseling, or related services., • Understanding of participant needs and challenges within city systems, particularly in the context of education and work experience programs., • Strong analytical, organizational, and interpersonal skills., • Work takes place in a NYC Public High School which may require climbing stairs., • Travel via public transportation or car may be required throughout NYC., • Ability to travel between the program site and other locations for meetings and professional development., • Flexibility to work outside regular office hours for special programs and events., • Typical job hours are 8 am - 4 pm, Monday - Friday, and events will take place during occasional nights and weekends., • Comfortable working in dynamic and fast-paced environments.EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success in serving youth. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR ahify6f0xM

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Join our team of case managers responsible for assisting residents with accessing benefits, health and wellness activities and additional services to stabilize their housing within formerly managed NYCHA housing who are under the Permanent Affordability Commitment Together (PACT) initiative. The PACT initiative is part of the Next Generation NYCHA strategic plan, preserving the affordability of residents’ homes while accessing new resources to make long-overdue repairs. Join us and work to improve the overall financial and health of residents to ensure they remain housed within vibrant communities. RESPONSIBILITIES • Assist with the outreach and engagement of community members in the Sack Wern PACT-RAD development., • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Manage a case load., • Monitor and document client progress toward service plan goals., • Document all interactions with, or on behalf of, clients., • Maintain familiarity with program resources available on- and off-site., • Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers., • Complete program reports on a monthly basis, or more frequently as required., • Act as program contact person for inquiries concerning clients., • Provide collaboration and support with securing benefits, especially as it relates to access to benefits services and eviction prevention efforts., • Report to, and meet with, supervisor on a monthly basis., • Conduct home visits and other field work, as required., • Coordinate and facilitate monthly activities that fit the needs of the PACT-RAD community., • Perform additional administrative duties as assigned., • Bachelor’s degree with case management experience., • Experience using Access HRA and securing HRA entitlements and benefits preferred., • Mental health background preferred., • Crisis prevention and mental health first aid training is required within first 6 month., • Strong oral and written communication, time management and organizational skills are necessary., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description:\n\n THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:Operating Programs that pilot new ideas and address local challenges;Conducting original research to evaluate what works—and what doesn’t; andProviding expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.Learn more about our work at . THE OPPORTUNITY The Red Hook Community Justice Center is the nation’s first multi-jurisdictional community court, hearing criminal, housing, and family court matters under one roof with a single judge. The court takes a holistic and problem-solving approach to resolving cases, connecting individuals with resources and opportunities instead of relying on punitive responses such as incarceration or eviction. A wide array of onsite programs and initiatives are available to all litigants, as well as to the community at large. These include: an onsite housing resource center, trauma-informed clinical services, a high-school equivalency (GED) program, restorative justice programs, an AmeriCorps national service program, and a wide range of youth development programs. The winner of multiple national awards for innovation, the Justice Center retains a neighborhood focus while also becoming a model for community-driven justice reform around the world, demonstrating it is possible to reduce both crime and incarceration and improve public safety and quality of life for residents. Level Up, the Red Hook Community Justice Center’s workforce development initiative housed in the Youth and Community Initiatives (YCI) department, is dedicated to closing the employment and opportunity gaps for young adults in the Red Hook community and nearby areas. Our program offers a personalized approach, offering one-on-one support to justice impacted and system-involved individuals who encounter unique challenges hindering sustained employment. Beyond traditional career readiness assistance, Level Up extends its reach to provide tailored services, including educational and financial support, ensuring participants receive comprehensive aid in their journey toward meaningful employment. The Youth and Community Initiatives department is seeking an Employment Specialist for its Level Up program. Level Up supports young adults ages 16 to 30 in securing meaningful employment and provides ongoing guidance to help them maintain jobs and pursue long-term career goals. Reporting to the Community Initiatives Manager, the Employment Specialist is responsible for facilitating job readiness workshops, conducting individualized employment assessments, and offering career-focused support services tailored to the needs of young adults. A key aspect of this role involves building and maintaining relationships with employers across New York City to expand job opportunities and strengthen employment initiatives. The Employment Specialist plays a vital role in preparing participants with the tools, skills, and connections necessary to succeed in today’s workforce and build sustainable career pathways.Responsibilities include but are not limited to:Workshop Facilitation:Develop and deliver dynamic, interactive workshops for young adults ages 16–30 focused on job readiness, including career exploration and market trends, networking and self-marketing, job maintenance and workplace success;Workplace includes resume and cover letter writing, mock interviewing, workplace etiquette, digital literacy, and time management;Facilitate employment and career readiness sessions in both group and one-on-one settings to address participants’ unique needs, learning styles, and employment barriers;Manage the workshop presentation process from end-to-end, including designing slide decks, preparing printed materials, and delivering content in an engaging, youth-centered format; andAssess and adjust workshop content based on feedback, labor market shifts, participant engagement, and program outcomes.Community Engagement & Program Liaison:Build and maintain meaningful, long-term relationships with employers, hiring managers, and HR professionals across NYC to secure employment opportunities for participants, including full-time, part-time, internship, and apprenticeship roles;Dedicate 2–3 days per week to in-person employer engagement — visiting businesses across NYC to identify hiring needs, learn job requirements, understand what hiring managers are looking for, and advocate for participant placement;Maintain an up-to-date Outreach Log tracking all employer interactions, point-of-contact names and titles, positions available, employment types, participant referrals, and outcomes;Create and manage an Job Openings Spreadsheet, ensuring it is current, categorized by hiring urgency, and includes full details (job role, location, contact info, qualifications, etc.);Represent Level Up at job fairs, hiring events, employer panels, and community meetings to promote the program and establish new partnerships;Collaborate with local agencies (e.g. Pathways to Graduation, YCI, SBS Workforce1, etc.) to increase participant access to services, training, and resources;Participate and prepare for weekly or biweekly team meetings to assess program performance, review enrollment and placement data, and plan outreach and engagement strategies; andAssists the program's Case Manager with recruiting participants through coordinated outreach with partner agencies, schools, and community organizations; support onboarding and smooth program entry.Direct Participant Support:Conduct individualized intake and employment readiness assessments to determine participants’ skills, work history, interests, education level, and employment barriers on an as-needed basis;Develop and maintain Individualized Employment Plans (IEPs) in collaboration with each participant, outlining both short- and long-term career goals, training needs, and milestone targets;Provide trauma-informed, culturally responsive, one-on-one coaching to guide participants through the job search process, address challenges, and promote growth;Support participants in building professional resumes, practicing mock interviews, creating LinkedIn profiles, and developing job application materials;Conduct biweekly check-ins with participants to:Provide job application and resume support;Prepare for upcoming interviews;Offer guidance to newly employed participants; andAddress retention challenges and sustain long-term employment success.Assist participants in identifying appropriate training or certification programs based on career interests and employment goals; andRefer participants to external services (e.g. housing, legal aid, counseling, childcare) as needed and help them navigate available community resources.Employment Assistance:Proactively research, identify, and connect participants with jobs that align with their skills, career goals, and accessibility needs;Recommend qualified participants to employers and hiring managers based on open positions, tailoring referrals to employer requirements and culture;Continue to build and manage your portfolio of employer partnerships that demonstrates a consistent track record of successful placements, strong employer relationships, and ongoing collaboration;Assist with job matching and the recruitment, enrollment, and placement of participants, ensuring alignment with employer expectations and program goals;Track job placements and retention outcomes to ensure participants are maintaining employment and meeting their IEP goals;Provide follow-up support to employers and participants to ensure smooth onboarding, troubleshoot issues, and support job retention; andConduct monthly/ quarterly visits to participants in their respective employments to provide support and celebrate milestonesAdministrative Support:Participate in supervision, program meetings, YCI team meetings and All Staff Meetings;Maintain accurate, timely, and confidential client records, including employment outcomes, progress toward goals, and services provided, using internal systems such as JCA and Case Management Spreadsheets;Keep a detailed and up-to-date Job Openings Spreadsheet that tracks all current openings, employer contacts (e.g. DM/GM), role requirements, and hiring timelines;Monitor and track all program metrics and key performance indicators, including outreach contacts, job leads, placements, workshop attendance, retention rates, and participant progress;Generate monthly reports and data summaries for internal supervisors, program funders, and evaluators, ensuring accuracy and timeliness of required deliverables;Document all employer interactions, referrals, placements, and outcomes in a centralized outreach and engagement log, maintaining transparency and audit-readiness; andEnsure full compliance with data confidentiality laws, funder requirements, and organizational policies related to employment programs.Youth and Community Initiatives:Prioritize Level Up Program job responsibilities and reports directly to the Level Up Program Manager;Cultivate a collaborative workplace that encourages teamwork and open communication;Participate in the strategic planning and implementation of current and future youth community-based initiatives and services that ensures they are responsive to the needs of the community, based on availability;Represent the Youth and Community Initiatives (YCI) department during site visits and provide support for RHCJC, community and YCI events and initiatives as needed, including evenings and weekends, based on availability;Be able to lift 5-15 lbs. of furniture and supplies for event set up and room organization;Dedicated to advancing the mission and values of the Justice Center;Operate company vehicle in the community for community outreach and immediate client engagement and drive participants to referred services when needed;Help with loading and replenishment of materials needed in the vehicle; andPerform additional tasks as assigned.Qualifications:Bachelor's degree in a relevant field (e.g., Social Work, Human Services, Business Administration, Psychology, or related discipline) and 5 years of experience in employment specialist industry;A Valid Driver's license is required;Must be highly organized, with the ability to multi-task and thrive in a fast-paced, deadline-driven environment;Willingness and genuine interest in working with individuals who are justice-involved or system- impacted is essential;Experience with Motivational Interviewing or other coaching techniques is a strong plus;Must demonstrate the ability to work effectively and respectfully with individuals from diverse racial, cultural, socioeconomic, and educational backgrounds in a culturally competent manner;Comfortable working with adolescents, adults, and families, and capable of maintaining professional, appropriate communication with participants and external stakeholders;Must possess excellent organizational, interpersonal, written, and verbal communication skills; andBilingual (English and other relevant languages such as Creole, Russian, Cantonese and/or Mandarin) strongly preferred.Preferred Qualifications:Proven experience in case management and administrative support within youth-focused or workforce development programs;Strong knowledge of employment programs, workforce systems, and training resources tailored to young adults;Confidence and competence in public speaking and group facilitation, including presenting to large audiences or employer partners;Ability to work collaboratively with cross-functional teams and diverse populations;Exceptional time management and follow-through skills with the ability to meet multiple programmatic and reporting deadlines; andProficiency in using Microsoft Office Suite, Google Workspace, and case management systems (e.g., JCA, Salesforce, Apricot, or other CRM platforms). Position Type: Full-time from Monday - Friday, 9:00am-5:00pm, occasional working evenings and weekends as needed. Position Location: Brooklyn, NY. Compensation: The compensation range for this position is $52,000 - $61,800 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR EqyiwJE319

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 2. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 3. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 4. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description TITLE: Program Assistant DEPARTMENT: Early Childhood Services LOCATION: Bushwick Child & Family Center: 319 Stanhope St., Brooklyn, NY 11237 REPORTS TO: Early Head Start-Child Care Partnership (EHS-CCP) Program Manager SALARY RANGE: $39,990.19 - $51,879.17 (benefits include life insurance, 401k plan and vacation, personal and sick time-off) DATE: August 2025 SCHEDULE: Monday - Friday, 8am - 4pm, or 9am - 5pm. Schedule may vary due to program needs. JOB SUMMARY: Responsible for handling both the administrative & financial tasks to support the Early Head Start Child Care Partnership Program’s overall operations. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • Associates degree or BA degree in Business Administration or related field required, • Excellent oral & written communication skills; ability to communicate clearly, • Excellent interpersonal skills, • Able to work independently & collaboratively, • Proficient in Microsoft Word & Excel and also in Google Docs & Sheets, • Must be able to maintain confidentiality, efficient time management, excellent organizational skills and attention to details and accuracy., • Able to create, maintain and manage internal record-keeping on an ongoing basis in collaboration with fiscal department, • Strong desire to gain knowledge and adheres to Head Start Performance Standards & other fiscal requirements (local/state), • Successfully clear; NYS DOI Fingerprint Screening, NYS Central Registry Clearance, Sex Offender Registry Clearance, 3 reference checks, physical examination with updated TB test, Tdap, MMR, varicella (fees may apply), • Meet all employee health requirements in Article 47 (DOHMH) and Head Start performance standards, • Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect, • Obtain First Aid/CPR and Preventive infectious diseases certificate within the first year of employment., • Program Support - Manage office operations in collaboration with the EHS-CC Partnership Program Manager, program staff, partners, consultants and vendors such as; administration of managing calendars, provider list, scheduling meetings and preparing documents., • General Office Support - Performing general office duties such as answering phones, managing correspondence, delivery packages, maintaining files, document preparations for meetings, including sign- in sheet, minutes of all meetings., • Update policies and procedures as needed to ensure HSPPS Program and Design Management requirements., • Update and maintain in the drive files Partner Licenses, Liability Insurance and other docs as necessary., • Financial Record Keeping/Reporting - Maintain budget functions such as; tracking accurate financial records - expenses and payments. Coordinate with BTQ Fiscal Monitor on partner inquiries. Follow up with vendors when needed, assist with the preparation of monthly in-kinds from donations/volunteer work. Assist EHS CC Program Manager in reviewing variance reports., • Data Entry - Inputting financial data into accounting systems, ensuring accuracy and completeness. Consists of inventory of expenses - office supplies, program supplies, and diapering supplies/ classroom materials for partner sites., • Invoicing and Payments - Preparing and process by coding invoices, managing accounts payable and receivable, and ensuring timely payments during aging report., • Communication/Coordination - Maintain ongoing communication with GSS management, program staff, vendors, and program partners., • For orders and events logistics (i.e., ordering supplies, food service, car service, assisting with event set-up, etc.), • Reminders, order confirmations and any related communication., • HR Support & Requirements - Process future staff & volunteer forms/documents related to HR onboarding (i.e. Department of Investigations, and Statewide Central Registry Checks), • Assist with all required training and certification, scheduling, set up, & follow up., • Update staff files and required training in COPA HR., • Update on employee health forms. Assist in updating professional development/training/conferences., • Participate in all required trainings & meetings to enhance skills & knowledge; Participate in annual self-assessment, community assessment, & ongoing monitoring., • Assist in scanning/filing for content managers as assigned and needed. Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact at least two (2) professional references should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. No phone calls, please Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description Kiddie Academy Of Williamsburg in Brooklyn, NY is looking for one assistant director to join our strong team. We are located on 288 S 5th St. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities • Ensures compliance with all federal and state laws (DOH Article 47), as well as all Kiddie Academy® standard operating procedures., • Assists and supports Director in all aspects of management of the academy, to include human resources, marketing, customer relations, financial systems, quality control and physical facility, • Assists in the management of the academy to ensure effective and cost-conscious operation. Assumes full responsibility for academy management in director’s absence., • Assists in completing and submitting required paperwork and record keeping on a timely basis, and maintaining in an organized, up-to-date manner., • Takes an active role in planning and participating in academy activities (staff meetings, training sessions, open houses)., • Performs all duties assigned of teacher during portion of day assigned to classroom, • Helps ensure that quality control of programs is sound and meets state and Kiddie Academy® requirements. Provides feedback to director on quality control issues and assists in resolving quality control issues., • Responsible for completing at least 12 clock hours (or more based on local regulations) of approved continued training during the licensing year., • Assists with staff scheduling, recruitment efforts, interviews, and the hiring process., • Develops a strong working knowledge of Kiddie Academy® Philosophy, Mission, Core Values, and programs in order to communicate same to current clients, prospective customers or other community entities., • Assists in recognizing parental concerns, evaluation of the course of action and responding professionally to parents’ needs.  Develops a strong working knowledge of the academy budget and assists director in managing all resources effectively and within budgetary constraints, • Assists in daily supervision of staff; keeps director apprised of staff concerns and situations needing attention; provides performance appraisal input to director., • Candidate must have Associate of Arts Degree or equivalent in Early Childhood Education and 2 years experience working in a child care center., • NYS Teaching Certification in Early Childhood Education and/or Special Education: B-2, N-6, Pre-K-6, professional certification preferred, • Candidate must meet state minimum requirements for education and experience., • Must be able to lift no less than 40 pounds on a consistent basis throughout the workday to at least waist high., • Team Building, • Criminal Records Background Check, • Fingerprinting from the Dept. of Investigation, • Infant/Child CPR/First Aid Certification, • Child Abuse & Maltreatment Training, • Preventing Infectious Disease Training, • Medical Exam with Immunization History, • COVID-19 Vaccination, • 3 Letters of reference from previous employers We are looking forward to hearing from you.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Professional - Telecom Campus Patrol Full-Time in New York, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an unarmed patrol officer with Allied Universal at a dynamic tech and media location, you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. You will play a key role in creating a welcoming environment through exceptional customer service and strong communication skills. This position values agility, reliability, and innovation, reflecting Allied Universal's commitment to putting people first and working together with integrity. Position Type: Full Time Pay Rate: $18.30 / Hour Job Schedule: DayTimeMon11:00 PM - 07:00 AMThur07:00 AM - 03:00 PMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as appropriate., • Respond to incidents and critical situations in a calm, problem-solving manner to help maintain order within the location., • Conduct regular and random patrols around the premises and perimeter to help to deter unauthorized activity and/or suspicious behavior., • Assist visitors and personnel with directions and access as needed, providing a welcoming presence at the location., • Observe and report any unusual activity or incidents in accordance with Allied Universal and client guidelines., • Collaborate with site management and other Allied Universal team members to help address security-related concerns and/or issues., • CPR and First Aid certification is preferred., • Customer service experience is preferred., • Being comfortable using a computer or tablet is preferred., • Access control or badge experience is preferred., • X-ray screening experience is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1470868

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Professional - CRE Property Patrol Unarmed in New York, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Patrol Unarmed Officer with Allied Universal at a premier commercial real estate location, you will monitor and patrol assigned areas, helping to deter security-related incidents while remaining highly visible. Your role includes conducting routine patrols, assisting tenants and visitors with outstanding customer service, and maintaining clear communication to support a secure environment. This position offers a dynamic opportunity to be part of a collaborative team that values reliability, innovation, and integrity, while contributing to a positive atmosphere where people come first. Position Type: Full Time Pay Rate: $18.50 / Hour Job Schedule: DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities as needed., • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols., • Conduct regular and random patrols throughout the property and its perimeter to help to deter unwanted activity and identify potential issues., • Monitor entrances, exits, and common areas to observe and report any unusual or suspicious behavior., • Document and report all security-related incidents, hazards, and maintenance concerns in accordance with Allied Universal procedures., • Collaborate with property management and/or local authorities as required to address incidents or emergencies on location., • A valid New York State Security Guard License is required., • At least 6 months of security-related experience is required., • Customer service experience is preferred., • Comfortable using a computer or tablet is preferred., • CPR and/or First Aid certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1468465

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Education Facility Patrol Part-Time in Bronx, NY, you will serve and safeguard clients in a range of industries such as Education, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As an unarmed patrol professional with Allied Universal, you will play a vital role in supporting a secure environment at an educational location. Your responsibilities will include conducting routine patrols, staying visible throughout the campus, and helping to deter security-related incidents. You will also be expected to provide outstanding customer service and clear communication to students, staff, and visitors. Allied Universal values teamwork, integrity, and a people-first approach, making this an excellent opportunity to build your career while positively impacting the community. Position Type: Part Time Pay Rate: $20.30 / Hour Job Schedule: DayTimeSat04:00 PM - 12:00 AMSun06:00 PM - 06:00 AM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service to clients, students, staff, and visitors by carrying out security-related procedures and site-specific policies in an educational environment., • Respond to incidents and critical situations in a calm and problem-solving manner, following Allied Universal protocols and site guidelines., • Conduct regular and random unarmed patrols throughout campus buildings and around the perimeter to help to deter unwanted activity and identify potential concerns., • Monitor entrances, exits, and/or restricted areas to help to deter unauthorized access in accordance with site instructions., • Document observations and report any security-related incidents, maintenance issues, or hazards to the appropriate personnel., • Support emergency response activities as needed, including assisting with evacuations, medical emergencies, or other critical events., • Communicate professionally with campus personnel and the public, providing information and assistance as requested., • CPR and/or First Aid certification is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1469864

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a, • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Hospital Entry Control in Bronx, NY, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a valued member of the Allied Universal team, you will play a crucial role in supporting a welcoming and secure environment for healthcare professionals, patients, and visitors. Your responsibilities will include patrolling assigned areas, assisting with security-related incidents, and delivering outstanding customer service. You will remain highly visible to help deter unwanted activity and provide a reassuring presence in a hospital setting. Embracing our caring culture and commitment to integrity, you will contribute to a positive atmosphere where teamwork and communication are essential. This is an exciting opportunity to make a meaningful impact in a dynamic healthcare location. Position Type: Part Time Pay Rate: $18.02 / Hour Job Schedule: DayTimeWed12:00 AM - 08:00 AMThur12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service to clients by performing security-related procedures, following site-specific policies, and responding to emergencies as appropriate., • Respond to incidents and critical situations in a calm, problem-solving manner., • Vaccines required for hospital setting., • CPR and/or First Aid certification is preferred., • Customer service experience is preferred., • A valid guard card or license is preferred., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1468013