NJ Area Manager
21 days ago
Jersey City
Job DescriptionDescription: NJ Area Manager Pay: $70,000.00 - 75,000.00 per year Must have a clean driving record Fuel card and auto allowance is included Job Overview: Guardian Security Service is seeking an experienced Area Manager to oversee our operations in Jersey City, NJ. The ideal candidate will be responsible for managing and leading a team to drive business growth and ensure operational excellence. Area Manager jobs at Guardian Security Service are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or over sees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, hands on management onboarding course designed to provide best practices, tools and guidance. Essential Functions • Supervise the day to day security operations of an assigned client site, • Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support, • Ensure the client site is provided with high quality security services to protect people and property, • Build, improve and maintain effective relationships with both client and employees, • Ensure all required reporting and contract compliance requirements are met, • Assure regular communication of issues or program with Client, • Handle any escalated security issues or emergency situations appropriately, • Other management responsibilities as determined by leadership, • Communicate staffing needs via email to assist recruiters in identifying, interviewing and hiring quality candidates, • Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance assessments, recognition, etc.), • Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.), • Assure communication of policies, company announcements and job openings are distributed to each site., • Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Guardian Service corporate training standards, • Develop / maintain operational procedures so that a valid, site-specific post orders are always available for emergency reference by the security staff., • Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists, • Take a proactive role in communicating with the client and meeting his/ her needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment., • Experience utilizing labor management programs for scheduling and billing, and to produce reports (such as Scheduling Activity, Training Summary and Training Detail reports) that require interpretation and action for effective business management, • College Degree is a plus as long as it relates to the field., • Previous Contract Security, facilities management, military experience, • At least 3+ years of business management/operations/supervisory experience (depending on size/scope of client)., • Ability to develop and grow customer relationships, • Experience in hiring, developing, motivating and retaining quality staff, • Outstanding interpersonal and communications skills required, • Ability to work in a team-oriented management environment with the ability to work independently, • Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis, • Previous payroll, billing and scheduling experience preferred, • Ability to work in a team-oriented management environment while having an entrepreneurial attitude Benefits: • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • 8 hour shift, • Day shift, • Evening shift, • Monday to Friday The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Our company participates in E-Verify to confirm employment eligibility. Requirements:
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