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Job Description Hi, we're Oscar. We're hiring an Associate to join our Virtual Care team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will be responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management, implementation and communication skills with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Manager, Virtual Care. Work Location: This position is based in our NYC office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: • Lead the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion., • Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies, • Collaboratively work with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives, • Mentor team members and promotes colleagues' growth and professional development, • Compliance with all applicable laws and regulations, • 3+ years of experience in program management, • 2+ years of experience in delivering projects / programs independently and within a team environment, • 1+ years of experience using data and metrics to drive improvements., • Experience using data and metrics to drive improvements in programs, • Experience / background in a fast-paced operations environment, • Exposure to Campaign Builder, • Experience driving results in a highly cross-functional environment where success requires deep collaboration and dependency management across teams, • Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support, • PMP Certifications or Program Management Certifications, • Lean/Six Sigma Certifications At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the RoleWe are seeking a Lead Recruiter to join our growing Go to Market (GTM) team! The Lead Recruiter should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least one year of people management experience, overseeing a team of three or more recruiters.The Lead Recruiter primary focus is on GTM recruiting. To deliver the best possible care to our clients, we need exceptional team members to join us. This candidate will play an integral role in managing a team of GTM recruiters and sourcing new sales talent. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Oversee a team of 3-8 recruiters, using data to inform performance management, • Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data, • Coach direct reports to increase the productivity and performance of your team, • Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting, • Manage ATS, Greenhouse, and all internal job postings, implementing best practices and monitoring daily, • Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Conduct candidate screenings and schedule interviews as appropriate, • Partner with the leadership team and hiring managers to align on hiring targets, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • At least 5-8+ years of recruiting experience, ideally both in agency and in house, • At least one year of people management experience, overseeing a team of four or more recruiters, • Experience in a high-volume, outbound-heavy recruiting environment, • Ability to utilize different types of social media platforms to source top talent, • Strong interpersonal, relationship-building, and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We’re looking to hire a Recruiter for our Operations teams (including Customer Experience, Trust & Safety and Fraud). You’ll have the opportunity to: * Lead hiring for critical high-volume roles. You'll partner closely with hiring managers and business leaders, bringing a consultative approach to influence hiring decisions, shape strategies, and align recruiting priorities with broader business goals. * Source strong talent. You’ll experiment and partner with hiring managers to reach top candidates and explore creative channels beyond LinkedIn. * Act as a full-cycle recruiter from sourcing, screening, managing the candidate through interviews, and closing. * Juggle a variety of roles at once. At any given time you could be managing the pipelines for and working on filling 10-15 (or more at times) open roles. * Assist with developing job posts, hiring plans, and rubrics. You'll work with the hiring manager to tighten up job descriptions, screening rubrics, and guide the hiring process along the way. * Iterate on candidate feedback. You'll smooth rough edges in the recruiting process by iterating on feedback from candidates or other signals. * Uplevel the recruiting team. You'll mentor peers, share best practices, and help build a culture of continuous improvement that raises the bar for recruiting excellence across the organization. * Build scalable processes. You'll work on improving and standardizing recruiting workflows that can scale with the company’s growth, creating repeatable and effective practices that can be applied across the business. * Emphasize diversity. You'll look for proven traditional and creative methods to bring new points of view to the team and encourage inclusive hiring practices. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, San Francisco, Los Angeles, or Seattle hub. 👋 You Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Recruiter, you should have at least two years of full-cycle high volume recruiting experience, ideally for Operations teams (including Customer Experience, Trust & Safety, and/or Fraud), in fast-paced environments, plus: * You have proven experience as a full-stack recruiter and know how to manage the entire process of a candidate end to end. * You love hiring at high volumes. You deliver hires consistently and push through when the market seems to have run dry. * You're a sourcer at heart. You enjoy sourcing for your positions and take pride in nurturing and building relationships with passive talent. * You are data-focused. You measure pipeline health to balance your priorities and set hiring manager expectations. * You're comfortable with ownership. Whatnot is one of the fastest-growing startups in history, and hiring is key to our success. You should feel comfortable moving uncomfortably fast, managing multiple roles, and being accountable for your work. * You provide an incredible candidate experience. You sweat the small stuff but keep the big picture in mind. You know that a job search can be nerve-racking and you prioritize providing a more human experience for everyone that interacts with Whatnot during a hiring process. * You are a champion for diversity hiring & inclusive interview practices. At Whatnot, we believe hiring and fostering a diverse team is the key to building a successful business. 🎁 Benefits * Flexible Time off Policy and Company-wide Holidays (including a spring and winter break) * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance on both food and wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $105K - $140K

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We are seeking a remote Talent Acquisition Specialist to join our growing team! The Talent Acquisition Specialist should be skilled at building networks, be confident & coachable, have a professional phone presence, and be flexible working in fast-paced environment aimed at identifying key talent to help provide critical solutions for youth across the country.The Talent Acquisition Specialist's primary focus is on clinical recruiting. In order to deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in sourcing new clinical team members to allow Charlie Health to serve more clients in more geographies. Charlie Health is growing quickly, we are looking for a candidate is able to work efficiently and independently, and can quickly source and develop strong rapport with candidates.Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.Responsibilities • Proactively identify, source and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc., • Manage ATS and all internal job postings, implementing best practices and monitoring daily, • Conduct candidate screenings and schedule interviews as appropriate, • Work closely with leadership team and hiring managers to fully understand requirements and needs, • Develop and maintain relationships with candidates to keep an ongoing pipeline, • Document all candidate activity during the candidate process, • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant poolQualifications, • 1+ years of experience in full cycle recruiting, with a strong emphasis on outbound sourcing via LI Recruiter, • Work authorized in the United States and native or bilingual English proficiency, • Ability to utilize all different types of social medial platforms to source for top talent, • Analytical and research skills, • Solid candidate experience skills - the ability to draw in candidates and keep a strong pipeline, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Ability to energize, communicate, and build rapport at all levels within an organization, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment, • Experience with high volume KPI/Metrics #LI-REMOTE Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout Us Obligo builds trust between landlords and renters using financial technology, eliminating the burden of security deposits. Property owners and managers use Obligo to streamline their operations, defend themselves from fraud, and make their listings more appealing to renters. About the Position We are seeking an experienced Customer Success Lead to lead our Customer Success team and build successful partnerships with property management companies nationwide. Reporting to the company's VP Revenue & Operations, you will be responsible for executing our customer success strategy, making a meaningful impact on our customers' businesses, and helping turn satisfied customers into long-term advocates of Obligo. In this role, you will directly manage a portfolio of customer accounts while also leading and supporting the Customer Success team in a hands on, player-coach capacity. As a people leader, you will set standards for pipeline reviews, call reviews, and account planning across the Customer Success team. As a data-driven leader, you will define and track metrics and SLAs that pinpoint where and when customer interventions are necessary. As the voice and champion of our customers, you will work cross-functionally with Product, R&D, Data, Sales, and Marketing to ensure Obligo delivers a world-class customer experience. Responsibilities • Own top-down responsibility for the success of key and enterprise accounts within assigned property management systems (PMS), including performance, relationships, retention, and growth., • Directly manage a portfolio of customer accounts while supporting team ownership of top accounts within their respective PMS responsibilities., • Own and oversee the onboarding process for accounts in assigned channels, including the primary channel and secondary channels as needed., • Partner closely with Sales by PMS to ensure smooth customer handoffs and ongoing alignment through weekly squad/pod meetings on pipeline, account status, and growth opportunities., • Monitor customer usage and health through dashboards and reporting to identify trends, risks, and adoption blockers, and drive solutions in collaboration with Product, R&D, and external partners., • Track product flavors and version rollouts within assigned channels to ensure customers are enabled on the appropriate configurations., • Lead and support a team of Customer Success Managers and adjacent roles, setting standards for account management, onboarding, and customer engagement., • Conduct regular pipeline reviews, account planning sessions, and call reviews to ensure consistency and quality across the team., • Act as the internal voice of the customer, sharing insights and feedback across Sales, Product, Marketing, Data, and R&D., • Contribute to customer success stories, case studies, and referrals.Skills and Qualifications, • 5+ years of experience in a client-facing role at a B2B SaaS company., • 4+ years of experience leading or managing customer-facing team members., • Experience owning customer relationships across onboarding, renewal, and expansion., • Experience working with complex SaaS platforms., • Prior experience in property technology (proptech) or property management is a strong plus., • Bachelor's degree in business, marketing, engineering, or a related field preferred., • Strong relationship-building, communication, and organizational skills., • Ability to understand customer tech stacks and work comfortably with CRM and data tools., • Comfort working with data and building or modifying basic reports in HubSpot; Tableau or Sigma is a plus., • Competitive base salary and bonus structure, • Stock options, • Multiple Health, Dental, and Vision plans that begin on day one, • Remote office expense reimbursement, • Generous PTO and holiday schedule, • Commuter benefits, • Life insurance, • Quarterly team kickoffs and other team outings, • Amazing offices in NYC and Tel Aviv, • A chance to work with incredible teammates that are super bright, creative, talented, and passionate Salary Range: $135,000 – $150,000

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description The IDBAccess Customer Service Specialist is tasked with assisting clients during the onboarding process, providing technical and training support for treasury services, and offering online banking support. • Takes charge of client onboarding for Treasury Solutions and Banking products, collaborating with Treasury Management Sales and internal business markets. This involves pre-filling paperwork, scheduling and conducting client training, ensuring post-setup follow-up for satisfactory client experience., • Establishes robust partnerships and open communication with the business, operations, IT, and client service teams to effectively manage client onboarding, technical support, service/product upgrades, and hand-offs., • Engages with internal business units to ensure timely delivery of necessary documentation for a smooth service launch., • Collaborates and liaises with vendors as it relates to client onboarding, trouble shooting, application performance and business needs., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Cultivates strong relationships with new customers to ensure successful new account setup, service launches and key influencer for continued client retention., • Responsible to multi-task by assisting clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.), • Utilizes problem-solving skills, sound judgement, creativity, and experience to analyze information to successfully resolve tasks and issues., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help build high-touch brand., • Self-Starter that consistently approach their tasks with integrity, accountability, consider client and bank reputational risk, follow compliance guidelines and company policies with a high level of care., • Team player that participates in internal activities, training, testing and initiatives aimed at enhancing client experience, data integrity, optimizing workflows, case management processes etc.Qualifications, • 3+ years of relevant experience in the treasury products and financial industry with strong client service orientation., • Knowledge of regulatory requirements related to financial transactions is highly desirable., • Passion for providing white glove customer service. Excellent customer service and communication skills., • Strong attention to detail, accuracy, and ability to recognize potential fraud or suspicious activity., • Ability to work effectively in a fast-paced environment while maintaining compliance with all applicable banking laws and regulations., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Associate Degree/Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral., • Proven ability to effectively multi-task and assist clients/internal partners through various methods of communication. (e.g. online application, phone, chat, in-person, email etc.), • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Additional Information Compensation: The expected annual salary for this position is between $72,000 - $81,500 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together. NO AGENCIES PLEASE. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake, • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission, • Looking to cover the following shifts to meet the schedules and needs of our clients:, • Mornings and Afternoons - Must be available 11am - 7pm MT, • Afternoons and Evenings - Must be available 12pm - 8pm MT, • Weekends encouraged, • Will consider alternative availability on individual basis, • Work authorized in the United States and native or bilingual English proficiency, • Strong communication and interpersonal skills, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services, • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of careRequirements, • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred, • Experience completing behavioral health assessments and admissions preferred, • Independent licensure in a mental health field required Additional Information Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis The expected base pay for this role will be between $60,000 and $70,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Supervisor will be responsible for managing a group of assigned clinicians. This management will include facilitating training, auditing the clinicians to ensure services are delivered in accordance with recognized best practices, helping to improve communication between the clinicians and management, etc. You will assist the Clinical Director in managing and developing the clinical staff. Facilitate weekly group treatment and maintain a caseload. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum, • Ensure that clinical services are delivered in accordance with recognized best practices, • Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends, • Maintain a caseload and facilitate weekly group treatment (15 hours minimum), • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance, • Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards, • Provide clinical supervision in accordance with regulatory requirements and accreditation standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Assist with the development of relationships with key referral sources, participate in networkingRequirements, • Must be an independently licensed mental health counselor, social worker, or marriage and family therapist, • Work authorized in the United States and native or bilingual English proficiency, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP) Additional Information The total target base compensation for this role will be between $65,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $65,000 and $94,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake, • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission, • Looking to cover the following shifts to meet the schedules and needs of our clients:, • Mornings and Afternoons - Must be available 11am - 7pm MT, • Afternoons and Evenings - Must be available 12pm - 8pm MT, • Weekends encouraged, • Will consider alternative availability on individual basis, • Work authorized in the United States and native or bilingual English proficiency, • Strong communication and interpersonal skills, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services, • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of careRequirements, • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred, • Experience completing behavioral health assessments and admissions preferred, • Independent licensure in a mental health field required Additional Information Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis The expected base pay for this role will be between $60,000 and $75,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake, • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission, • Looking to cover the following shifts to meet the schedules and needs of our clients:, • Mornings and Afternoons - Must be available 11am - 7pm MT, • Afternoons and Evenings - Must be available 12pm - 8pm MT, • Weekends encouraged, • Will consider alternative availability on individual basis, • Work authorized in the United States and native or bilingual English proficiency, • Strong communication and interpersonal skills, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services, • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of careRequirements, • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred, • Experience completing behavioral health assessments and admissions preferred, • Independent licensure in a mental health field required Additional Information Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis The expected base pay for this role will be between $55,000 and $67,500 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionAbout GeoComply We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. The Role As a Customer Success Manager, you are at the front-lines of our business, leading the charge in building transformational relationships with our valued customers. In this role, you work to improve the Customer Experience for assigned accounts. You have the primary responsibility of developing and nurturing business and technical relationships with each of those customers, acting as their go-to advisor for removing blockers and optimizing the use of GeoComply’s products and services to drive business results. You also act as a key connection point between the customer and GeoComply, communicating customer feedback and insights to internal stakeholders to drive product innovation, operational improvements and continued customer centricity. Key Responsibilities • Cultivate and sustain business and technical relationships with customers to ensure long-term success through delivering value via our solutions., • Act as the main point of contact and establish a trusted advisor relationship with key customer stakeholders., • Continuously monitor customer health metrics, conducting regular check-ins, business reviews, and reporting., • Drive integrations and lead efforts to onboard new clients and handle aspects such as training, troubleshooting, and product demonstrations., • Analyze data to identify opportunities for customer experience improvements and business growth., • Coordinate all stakeholders to achieve customer goals and best performance metrics to deliver value., • Advocate customer needs/issues cross-departmentally and coordinate with sales, product, and support teams., • Proactively take ownership of customer issues and requests, removing blockers, leading troubleshooting and communicating solutions back to stakeholders., • Maintain and update customer records in the CRM system., • Identify and manage at-risk accounts and develop churn prevention strategies., • Assist in the renewal process and identify upsell and cross-sell opportunities., • Conduct and lead customer training after new product features are released or new products are offered., • Conduct analytics to monitor the success and performance of implemented solutions., • Prepare and coordinate Business Reviews to actively solve customer problems and ensure that they are maximizing their integration with GeoComply., • Develop and maintain a thorough understanding of the company’s products, technologies and systems, processes and overall business requirements, the customer’s structure and use cases, and their laws/regulations and restrictions; continuously interact with colleagues, customers and regulatory bodies., • Lead project management initiatives to facilitate seamless transitions for customers, including migrating customers from one environment to another and guiding customers through the process of rectifying technical issues stemming from integration errors., • Any other duties and responsibilities as may be assigned to you by the company consistent with your position.Who You Are, • Bachelor's degree in Business, Marketing, or related field, • Minimum of 5 years of experience in Customer Success, Account Management, or related customer-facing role, • Strong interpersonal skills with a focus on building customer relationships, • Excellent verbal and written communication skills, • Strong business and technical aptitude with the ability to understand complex business and customer requirements, prioritizing issues and escalating as required, • Ability to analyze data and identify trends, • Experience preparing and presenting reports, data analyses and presentations, • Proficient knowledge of US gaming and sports betting compliance, regulations, and requirements, • Proficiency in using CRM software like Salesforce, HubSpot, or similar platforms, • Highly organized and detail-oriented, • Self-starter with a proactive approach to problem-solving, • Ability to work in a fast-paced, team-oriented environment, • Ability to travel up to 40% of the timeBonus Points, • A history of working effectively in multi-channel, multi-product companies where internal/external bridge-building and partnering is an essential quality Why GeoComply? Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here’s why we think you’d love working with us. We’re working towards something bigWe’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren’t just a buzzwordOur values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we areIn collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experienceAt GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for goodWe profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our teamOur GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaborationGeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake, • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission, • Looking to cover the following shifts to meet the schedules and needs of our clients:, • Mornings and Afternoons - Must be available 11am - 7pm MT, • Afternoons and Evenings - Must be available 12pm - 8pm MT, • Weekends encouraged, • Will consider alternative availability on individual basis, • Work authorized in the United States and native or bilingual English proficiency, • Strong communication and interpersonal skills, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services, • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of careRequirements, • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred, • Experience completing behavioral health assessments and admissions preferred Additional Information Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis The expected base pay for this role will be between $55,000 and $67,500 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission. You'll build relationships with clinical partners in your local community and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities. In your role, you'll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You'll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally. At Charlie Health, we believe in leading with our "why" and connecting with our purpose every day. Join us to find not only a career but a calling. Responsibilities • Develop and operationalize GTM strategy for efficient new market penetration, • Create, build, and manage relationships with referral sources across priority markets, • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships, • Design strategies to better support and engage referral partners across different channels, • Deepen Charlie Health's penetration across existing partnerships, • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call, • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies, • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goalsRequirements, • Must be based in Manhattan, NY, • Must be fluent in English, • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus, • Experience working with or selling to healthcare organizations a plus, • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners, • Ability to energize, advise & persuade senior corporate personnel, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment Additional Information The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout Narmi:Narmi is how community financial institutions unlock the very latest capabilities in digital banking and account opening – so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US. About the Growth Team:The Growth team leads the charge in growing the number of financial institutions Narmi serves, as well as building confidence with prospects in Narmi's solution. The Growth team is composed of Sales Development Representatives, Growth Executives, Directors of Growth, and Sales Engineers who are all focused on growing the adoption of Narmi's platform across the financial institution market. As a Senior Growth Executive you will convey the value, and ultimately sell the Narmi One solution. Narmi One brings together six key components in a single unified platform: Narmi Grow: Frictionless account opening to maximize conversionsNarmi Guard: Comprehensive, AI-powered fraud preventionNarmi Banking: Engaging digital experiences that drive loyaltyNarmi Now: Real-time payments at a fraction of competitors' costsNarmi Open: Effortless integrations and custom feature developmentNarmi Command: Powerful back-office tools for visibility and control As someone focused on Narmi One, you will be empowered to sell any combination of the Narmi One solution. Additionally, over time, you will lead upsell initiatives to grow a financial institution’s relationship with Narmi. In short, you will have the ability to lead digital transformation for hundreds of financial institutions across multiple product lines. What You'll Do: • Run complex deals and lead prospects through the discovery and procurement process, including Narmi One platform positioning, demonstration, sales objectives, business case development and legal due diligence, • Be accountable for traditional new sales responsibilities, including growing revenue by managing all aspects of the sales process, including building and managing new relationships, with financial institution prospects, • Help grow a customer’s revenue with Narmi by selling them on additional Narmi One solutions over time, • Leverage both new and existing contact database specifically as it relates to regional and community financial institutions in order to grow pipeline, • Own a quota as you prospect new customers, deliver product presentations, develop sales presentations and and generate proposals, • Develop a strong understanding of the Narmi Platform and its key differentiators, • Be a resource in helping set the direction for the future growth of the Growth Team, • Travel up to 25-40% of the timeWhat You'll Bring:, • 8+ years of direct selling or interaction with financial institutions or large scale enterprises at large ACVs (greater than $250K ARR), • Consistent quota attainment of 1mil per year or higher, • Entrepreneurial and solution oriented approach, • Understanding and proven success of how to convey the value of a platform solution, • Experience with a Consultative Sales approach and familiarity with Command of the Message, Sandler and/or Meddicc sales methodologies, • Demonstrable relationships with C-Suite stakeholders, preferably at community financial institutions, • A track record of negotiating, structuring and executing complex agreements, • Prior experience of working with cross-functional teams (sales engineers, SDRs, product, design, marketing) through large deal close processes, • An ability to learn and apply complex, industry specific concepts, • A team-oriented attitude, • Experience working in start-up environment Who you are:, • High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care., • Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity., • Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a North Star to anchor your efforts to that goal.

Job Description Job Description Universal Bankers serve as the Bank’s primary front-line customer service representatives and are responsible for creating a welcoming environment and impression for our customers. Key job functions include Teller transaction processing, account and service origination and maintenance as well as responding to customer inquiries by telephone and in person with the emphasis on new business and to cross-sell the association’s various services. This hire could be placed at any of our 6 locations in the area, placement requests cannot be guaranteed. Reports To • Branch Manager, • Assistant Branch Manager Primary Responsibilities • Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel., • Provides sound advice at every Customer interaction to create a positive Customer Experience and ensures that the Customer’s financial needs are met., • Serve customers in opening new accounts, updating current accounts and closing accounts including but not limited to checking, savings, CDs, safe deposit boxes, and IRAs., • Meets with customers and prospects and develops understanding of all financial objectives and needs. Assesses customer information, educates and suggests appropriate product and service solutions. Cross-Sells customers on value and benefits of suggested alternatives and closes sales. Maintains strong product and sales knowledge and champions core service values. • Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, cashing checks, verify currency, balancing cash drawer, correct discrepancies and make necessary adjustments. Balance Automated Teller machines (ATMs) and Teller Cash Recyclers (TCRs) as necessary., • Facilitate IRA creation, rollovers, transfers, distributions, and account closing., • Actively participate in training programs to maintain and acquire additional job knowledge and skills., • Maintains the highest level of confidentiality with all information obtained., • Comply with all department and company policies, procedures and regulations., • Other duties as assigned Desired Skills & Experience • High School Diploma or equivalent experience., • 1-2 Years of related experience., • Teller and Customer Service Representative experience with the ability to influence Customers., • Ability to schedule and prioritize work., • Basic knowledge of Excel and Word., • Completes online regulatory training requirements., • Notary License preferred., • Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees., • The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions., • Strong communication skills including excellent phone etiquette.

Job DescriptionCompany Overview The I-Grace Company is a leader in luxury residential construction, renowned for delivering exceptional craftsmanship and service across complex, high-end projects. For over three decades, we’ve partnered with discerning clients, architects, and designers to bring visionary homes to life. Our commitment to excellence, integrity, and collaboration defines who we are and the work we do. Role Overview We are seeking a Project Manager to join our Services & Small Projects (S&SP) Department. This role oversees high-end residential and specialty renovation projects from initial estimating through closeout and post-construction support. The Project Manager acts as the primary liaison for clients and project stakeholders, ensuring exceptional quality, financial performance, schedule adherence, and maintaining the highest levels of client satisfaction. The ideal candidate is a detail-oriented professional with strong technical building knowledge, proven experience managing multiple trades and subcontractors, and a proactive approach to communication and problem-solving. Key Responsibilities • Manage all phases of assigned projects, from bid and estimating through project completion and post-construction support., • Serve as the primary point of contact for clients, architects, and subcontractors., • Maintain exceptional client relationships through responsiveness, transparency, and consistent project excellence., • Review bid documents, prepare proposals, and oversee trade buyout and procurement., • Monitor project budgets, cash flow, and financial performance; review and approve subcontracts, purchase orders, and change orders., • Create and maintain project schedules, ensuring key milestones are met and all adjustments are communicated effectively., • Lead regular site meetings and coordinate with field teams to uphold safety, quality, and cleanliness standards., • Supervise and mentor Assistant Project Managers (APMs), fostering professional development and growth., • Oversee project closeout, ensuring delivery of all required documentation, Owner’s Manuals, and client handovers.Qualifications, • 3–5 years of project management experience in luxury residential construction, high-end retail, or tenant improvement projects., • Proficiency in Procore, Microsoft Project, and Microsoft Office Suite (Excel, Word, Outlook)., • Familiarity with construction accounting principles and project financial management., • Strong building knowledge and an eye for detail, craftsmanship, and quality., • Exceptional organizational, leadership, and communication skills., • Health insurance - medical with virtual visits and health advocate availability, dental and vision, • 401(k) with company match, • Generous paid time off, • Professional development opportunities, • Accident, Critical Illness and Hospital Indemnity Insurance Insurance, • HSA & FSA, • $50,000 worth of employer paid life insurance, • Legal Plan benefits, • Identity & Fraud benefits, • Pet Solution benefits, • Employee referral bonus, • Employee Assistance Program SaFlMaBv52

Job Description ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients. JOB SUMMARY: Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients. KEY RESPONSIBILITIES: • Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information., • Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets., • Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings., • Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day., • Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship. REQUIREMENTS: • Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports., • Driver's License: Valid driver's license and proof of automobile insurance., • Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows)., • Surveillance Equipment: A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged., • Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks., • Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state). WORKING CONDITIONS: • While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required, • Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours., • Weekends/holidays are common workdays as claimants are more likely to be active., • This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions., • Must remain alert with no external distractions, ready to use videography equipment to document subjects. Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic. A background check will be conducted, in accordance to the local state law and regulations. Job Posted by ApplicantPro

Job Description Overview Highlight Health is a mission-driven company that protects consumer rights and controls healthcare costs exclusively for self-funded employers and their stop loss carriers. We are a profitable, fast-growing company without private equity investors. We are looking for an experienced project manager to plan and execute complex strategic initiatives. While this role resides in the Technology department, project teams will be cross-functional and not all projects will be IT focused. The manager needs to have excellent written and verbal communication skills. They will need to communicate effectively with technical teams, business staff, and leadership to keep team members on task and projects moving forward. They will diligently track project status to generate progress reports for leadership, including potential blockers and solutions. They must be able to manage multiple projects at once, with a strong ability to prioritize. The ideal candidate will have people management experience and can help Highlight Health build its Project Management team. For the right candidate, this position will grow to include direct management responsibilities. As a people manager, they will set and document monthly goals with direct reports. These goals will ensure that staff are contributing to strategic initiatives while continuously learning and developing. Highlight Health engineers new ways to protect consumer rights and control healthcare costs for self-funded employers. Nearly every American has felt the pain of the skyrocketing cost of healthcare. Highlight Health brings them solutions. We use our subject-matter expertise to reduce costs for employers and relieve ordinary Americans of burdensome medical costs. Highlight Health is proud of its inclusive workplace that brings together highly skilled leadership and employees from all walks of life. Our company is headquartered in two cities along the Northeast Corridor with an affordable cost of living: Philadelphia, PA and Newark, NJ. If you are passionate about fighting fraud, waste, and abuse in medical billing, Highlight Health is the company for you. We are a fast-growing startup, and we value the contributions and ideas of all our team members. In this role, you will play a key part in increasing our project velocity to improve operational efficiency and enable new capabilities. You will have the opportunity to help define our project management processes. You can shape the way our teams get work done and have an impact. Essential Duties and Responsibilities • Project Leadership:, • Plan, execute, and oversee projects from initiation through completion., • Define project scope, goals, deliverables, timelines, and budgets., • Identify and manage project risks and dependencies., • Communicate effectively with internal and external stakeholders to ensure alignment., • Monitor project performance and generate regular progress reports., • Report project status, including areas needing improvement, to the leadership team on a weekly basis., • Track the status of all projects in an online project management system that can be shared with leadership and front-line managers., • Manage risk and openly report project challenges and potential delays., • Projects span technology, legal, financial, claims analysis, and operations., • Process Improvement:, • Recommend and implement best practices for project and team management., • Identify opportunities for process enhancements and efficiency gains., • Come to work each day with the goal of making at least one thing better. More efficient. More practical. Easier to use. More profitable., • People Management:, • Directly manage and mentor a growing Project Management team of 3–5 individuals, including Business Analysts and QA Testers., • Conduct regular one-on-one meetings, performance reviews, and professional development planning. Create written monthly goals for all direct reports., • Foster a collaborative, inclusive, and high-performance team culture., • Manage team workload allocation and support career progression., • Foster a culture of accountability and continuous improvement. Experience and Qualifications Minimum Qualifications • At least 5 years of experience in project management., • Proven success in managing complex projects and leading cross-functional teams., • Strong understanding of project management methodologies (Agile, Scrum, Waterfall)., • Excellent interpersonal, leadership, and communication skills., • At least 2 years of people management responsibility., • Bachelor’s degree., • PMP or similar certification. Compensation and Benefits • Salary Range: $90,000+, • Highlight Health offers an attractive benefits package, with healthcare cost reimbursement, paid time off, commuting benefits, short-term disability, an employer 401(k) contribution, and bonuses., • After 90 days of employment, you may work from home 1 day/week. How to Apply • Submit your resume., • Submit a mandatory cover letter.

Job Description Registered Nurse - Nursing Home Surveyor/Complaint Investigator - New York, NY (#6045) • Location: New York, NY, • Employment Type: Temporary-to-permanent, • Hourly Rate: $45 per hour About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: We are seeking a dedicated and experienced Registered Nurse - Nursing Home Surveyor/Complaint Investigator to join our team in New York, NY. This role is a temporary-to-permanent position that involves conducting surveys, complaint investigations, and surveillance activities at nursing homes to ensure compliance with Federal and State regulations. Why Join Us? • Competitive Compensation:, • Earn $45/hr with mileage reimbursement., • Flexibility:, • Enjoy a flexible schedule and the opportunity to work a temporary-to-permanent position., • Professional Growth:, • Gain valuable experience in a collaborative, innovative, and supportive environment., • Impactful Work:, • Contribute to a mission-driven organization dedicated to improving patient outcomes. Qualifications: • Education: Bachelor’s degree in Nursing., • Licensure: Must hold an active NYS Registered Nurse license., • Experience:, • Minimum of 2 years of experience in utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities; OR, • 3 years of clinical or administrative experience; OR, • A Bachelor’s degree in Nursing and 2 years of clinical or administrative experience., • At least 1 year of survey experience is required., • Technical Skills: Strong computer skills with the ability to learn new programs., • Soft Skills: Strong attention to detail, excellent interpersonal and communication skills, superior investigative and analytical abilities. Can work independently and as part of a team., • Additional Requirements:, • SMQT Certification is preferred but must be obtained within 12 months of employment., • Must have a valid driver’s license and the ability to travel to on-site facilities. Key Responsibilities: • Participate in surveys and complaint investigations, including allegations of abuse and neglect, at nursing homes (long-term care facilities)., • Produce written documentation and draft Statements of Deficiencies (SOD) within required timeframes using Principles of Documentation., • Assess compliance with Plans of Correction within required timeframes., • Complete data entry in federal and state reporting databases as required., • Participate in state monitoring during immediate jeopardy situations., • Attend meetings and testify in administrative hearings as needed., • Adhere to DOH work schedules, policies, and procedures., • Travel to onsite locations according to the work schedule. Greenlife Healthcare Staffing – Empowering Healthcare Professionals, Enriching Lives.

Job DescriptionAffirmative Civil Enforcement (ACE) InvestigatorEmployment Type: Full-Time, Experienced Department: Legal Services CGS is seeking an experienced ACE Investigator with extensive knowledge and skills in investigative techniques and fraud detection to provide assistance for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The investigator will generate new investigations, and to continue with ongoing investigation and civil actions involving fraud in areas such as healthcare, contracting, and grants, as well as other fraud and abuse of federal public funds and programs.- Regularly meets with the ACE attorneys and with designated agency personnel for the purpose of generating fraud investigations.- Performs a variety of ancillary investigations-related services in direct support of any assigned fraud- Utilizes electronic databases such as public records, property records, business records, and other government-maintained databases, to identify documents, witnesses and other physical evidence.- Prepares reports on progress of investigations for use by AUSAs and supervisory attorneys. These reports may include significant findings and conclusions, analyses of information located in electronic databases, presentations, recommendations for additional investigative actions and candid assessments of strengths and weaknesses of witnesses, documentary evidence, or other aspects of a case.- Examines books, ledgers, payrolls, cost reports, billing statements, invoices, correspondence, computer data, and other records pertaining to the transactions, events, or allegations under investigation.- Performs sophisticated analyses of large-scale hard-copy and electronic data, such as health care claims data, financial transaction data, accounting records, or bank records to develop investigative leads and to determine their potential relevance to the allegations at issue.- Gathers and analyzes facts including witness statements, timelines, and scientific or technical data for the purpose of advancing investigative objectives. Establishes and verifies relationships between facts and evidence obtained or presented to confirm authenticity of documents, to corroborate witness statements, and to otherwise build proof necessary for successful litigation or settlement.- Develops and analyzes evidence and collects information relating to such evidence, or other legal matters under consideration, from appropriate primary and secondary sources. Performs analysis to clarify the target suspect's or organization's pattern of operations, to identify information relevant to the legal issues involved, and to recommend valuable approaches to the AUSAs or other members of the investigative team. Develops and refines proof required to assist in determining legal responsibility for violations.- Assists ACE AUSAs with in-person and/or telephonic interviews of witnesses, depositions, and sworn witness examinations.- Assists with the preparation and service of subpoenas for documentary materials, interrogatory answers, or witness testimony in connection with ACE investigations.- Develops an understanding of all applicable federal, state, or local laws to the extent necessary to make sound decisions on direction and scope of investigations. Determines proof required to affix responsibility for violations, and devise methods for obtaining, preserving, and presenting evidence to the greatest effect.- Assists with determining the most efficacious methods for planning, scheduling, and conducting investigations, and identifies any resources that may be required.- Performs other related ACE investigator duties as assigned and within scope.- Attends meetings and trainings as may be required and appropriate. Qualifications:- Computer Skills: Applicant shall have the ability to use MS Word, MS Excel, MS Outlook, MS Access, and other databases as well as Adobe Acrobat Professional. Experience with working on document review/management platforms such as Relativity, with analyzing spreadsheets of claims data, and with utilizing docketing software is a plus.- Ability to review and understand the import of a wide variety of documents, both legal and non-legal, including Motions and Briefs.- Ability to think independently and to develop investigative strategies in response to the needs of a specific case.- Communication skills are extremely important. Applicant shall work and interact professionally and effectively with all levels of staff.- Ability to meet established deadlines and work as a team player in a professional office.- Skill in meeting and dealing with people in a courteous and tactful manner. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who We Are We are a team of growth leads, creatives and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together growth marketing, content and creative expertise into a single cohesive team augmented with robust data analytics and proprietary AI tech.We are headquartered in NYC and support our partners across the globe. Our client portfolio spans VC-backed startups, scale-ups and Fortune 500 brands including the likes of Nike, Oura, Spring Health, TikTok, Intuit, P&G and many more.We have been delivering what others only promise since 2016 so why settle for good enough if you can be up to NoGood! We are looking for: An experienced and talented Community Manager - Organic Social who knows everything about social media. You have successfully built communities for brands across multiple social channels. You know how to help brands build a strong, unique presence across social. You focus on strategy first. You have a holistic understanding of what it means to drive awareness for a brand. You stay on top of the latest platform trends and know how to tie them into a brand’s story. You know how to tell a compelling story and how to catch the eye of audiences in a crowded market. You know how to best work with content creators, copywriters, designers and performance marketing managers. You are passionate about community, growth, and creativity. You'll do: • Creating multi-channel brand awareness strategies for a variety of clients and NoGood, • Analyzing and reporting on content performance across multiple social platforms to regularly inform strategy, • Regularly communicating with clients, leading external meetings and sharing learnings, • Building content calendars for clients and collaborating with creators, designers and copywriters to oversee the execution, • 6+ years experience building engaged brand communities on social media, • A strong creator persona, style, and content approach, • Experience in organic social management and the ability to help activate campaigns in the space, • Strong writing skills (short- and long-form), • A deep understanding of social platforms such as TikTok, Instagram, YouTube, X, LinkedIn, and more, • A deep understanding of what makes social content viral, • Experience working with or managing content creators, • The ability to demonstrate an excellent knowledge of internet culture and the latest social media news, platforms, and updates, • A good pulse on the language of the Internet and understanding of the subcultures/trends of TikTok, Instagram, YouTube, X, etc., • Experience setting marketing objectives and quarterly KPIs to optimize the content strategy, • Paid media and SEO experience is a major plus!, • Hands-on experience creating viral, high-performing short-form video content is a plus!, • Creating multi-channel brand awareness strategies for a variety of clients and NoGood, • Analyzing and reporting on content performance across multiple social platforms to regularly inform strategy, • Regularly communicating with clients, leading external meetings and sharing learnings, • Building content calendars for clients and collaborating with creators, designers and copywriters to oversee the execution, • Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities, • Health First: Premium Medical, Dental & Vision Coverage, • Flex Work Environment: hybrid at HQ and remote globally, • Set Up Shop: Home Office Stipend, • Recharge Anytime: Unlimited PTO Plan, • Family First: Paid Parental Leave Plan, • Secure Your Future: 401(k) Plan with Employer Matching, • Level Up: Mentorship & Career Growth Support, • Always Be Learning: Access to Top-tier Resources & Industry Experts, • Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite), • Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans, • Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours, • Grow With Us: Endless Opportunities to Lead & Succeed, • Keep on Shining: Ongoing Employee Development Programs EEO & Compensation Transparency: NoGood is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. NoGood complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $80,000-$100,000. At NoGood, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, NoGood is committed to Equal Opportunity Employment and complies with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization. BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as NoGood team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Workable- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!

Job Description Hi, we're Oscar. We're hiring a Technical Implementation Manager to join our Plus Oscar team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role Plus Oscar is an engagement and automation platform that enables scalable, personalized interventions and automates workflows to drive growth and retention, improve patient/member outcomes, and optimize admin operations. Built for non-technical users, payors and providers can use the tool to build omni-channel "campaigns" that deliver interventions with multiple touch points over time to drive behavior change. As a Technical Implementation Manager, you will be responsible for core technical tasks and functions associated with building and launching campaigns. Your work will increase speed to market on client campaigns, reduce the time it takes to build and launch campaigns, and ensure campaigns remain error-free before and after launch. You will report to a Plus Oscar leader. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $119,200 - $156,450 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities • Act as the technical representative of Plus Oscar in relevant client calls, ensuring campaigns are scoped effectively and clients understand relevant technical capabilities., • Design and implement new campaign development processes while anticipating potential future use cases to ensure long-term scalability in solution design., • Become an expert in our client and campaign data, leveraging SQL to identify trends in client populations to deliver campaigns that drive value to their business., • Own the execution of key product delivery processes and/or broader initiatives that scale and mature Plus Oscar., • Product delivery processes include: campaign launches, bug triage and resolution, quality assurance (QA) planning and execution, and building/maintaining product, client and stakeholder feedback loops. Prioritizes processes within campaign teams to accomplish, improve, scale, and execute., • Build and maintain effective relationships with key stakeholders including, Product Management, Operations, and Data Science, to support effective collaboration and discovery of solutions to deliver on department programs and objectives., • Independently analyze data and workflows to identify opportunities for process improvement., • Design and implement process improvements that improve efficiency and quality., • Create and maintain documentation to make processes sustainable and scalable., • Monitor campaign success metrics to ensure applications and/or processes are meeting their KPIs., • Compliance with all applicable laws and regulations., • Other duties as assigned.Qualifications, • 3+ years of experience working in a cross-functional role in technology or operations., • 3+ years of experience working directly with engineers and designers., • 2+ years experience working directly with engineering scrum teams., • 3+ years of experience with common project management tools such as Jira or Monday.com., • 1+ years of SQL experience.Bonus points, • 1+ years of health-tech startup experience., • 5+ years of experience working in a cross-functional role in technology or operations., • Experience proactively and independently identifying opportunities for improvements in process and execution, with a proven track record of implementing changes effectively., • Experience navigating multiple stakeholders with competing priorities and making tradeoff decisions for your own work., • Demonstrated ability to pick up technical concepts (e.g. SQL, software architecture, development pipelines). At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionPosition Overview: We are seeking an experienced Project Manager to lead strategic and operational payment integrity initiatives within our healthcare organization. The ideal candidate embodies a proactive, detail-oriented approach to driving project success in a regulated environment and is responsible for managing: Business projects related to healthcare initiatives (DRG validation, Cost outlier, readmission reviews), and the integration of technology solutions that support these functions. Cross-functional teams, project timelines, ensuring efficient deployments, and bridging the gap between technical resources, and business operations. Please be advised that position is in-office Monday to Thursday and remote on Friday. Responsibilities: • Project Management: Tactically plan, execute, monitor, and close all projects particularly those involving healthcare, • Team Coordination: Collaborate with internal teams (IT, Business operations) and external vendors to ensure effective project execution, • Requirements Gathering: Work with stakeholders to define scope, requirements, milestones, and resource needs for each project, • Scheduling & Budget Tracking: Develop project schedules, track progress, monitor budgets, and manage timelines, • Risk & Issue Management: Identify risks and develop mitigation strategies. Escalate issues appropriately to senior leadership or technical teams, • Communication: Provide regular updates to project sponsors, stakeholders, and team members. Maintain clear documentation and status reports, • Quality & Compliance: Ensure project outcomes comply with healthcare regulations (HIPAA/HITRUST), IT security policies, and internal quality standards, • 4+ years’ experience in healthcare project management, and 2+ years’ experience with DRG validation, hospital bill audits, or claims adjudication reviews., • Knowledge of HITRUST, HIPAA, HITECH, and general compliance standards in healthcare/IT., • Proficiency with MS Project, MS Excel (pivot tables, v-lookups), MS Office suite (Excel, Power Point, Word) for documentation/presentations and familiarity with Power BI is a plus., • Deep understanding of ICD-10 coding and healthcare audit practices., • Strong interpersonal skills and ability to communicate effectively both orally and in writing., • Ability to manage competing priorities and influence cross-functional teams., • Organizational and time management skills to keep teams and projects on schedule., • Bachelor’s degree or equivalent experience in health information management, healthcare administration or related field., • Familiarity with payment integrity, claims adjudication, or healthcare fraud/waste/abuse prevention., • Baseline technical knowledge whereby complex technical information is translated for non-technical stakeholders and business goals for technical teams., • Healthcare that fits your needs - We offer excellent medical, dental, and vision plan options that provide coverage to employees and dependents., • 401(k) with Employer Match - Join the team and we will invest in your future, • Generous Paid Time Off - Accrued PTO starting day one, plus additional days off when you’re not feeling well, and 11 observed holidays., • Wellness - We care about your well-being. From Commuter Benefits to FSAs we’ve got you covered. Powered by JazzHR v8ccuLG2ZO

Job Description Delivery Program Manager - Loyalty Products (Program & Partnerships Space) The Delivery Program Manager ensures dependable, cross-functional delivery of Loyalty initiatives within the Program and Partnership ecosystem. This role minimizes dependency delays, controls budget variance, and safeguards discovery efforts-while keeping all stakeholders aligned on scope, goals, and measurable outcomes. The position works closely with teams across Digital, Commercial Tech, Data, Cybersecurity/Fraud, Loyalty Marketing, Customer Support, and external business partners. Key Responsibilities Clarity on Scope & Outcomes Fully internalize each initiative's purpose, goals, and success metrics. Maintain a concise one-page narrative for each initiative. Confidently communicate to diverse audiences (executives, engineers, marketers, finance, support, partners) - explaining the technology, customer impact, and business value in clear, plain language. Dependency Management & Critical Path Control Create and maintain dependency maps and delivery contracts (definition of ready/done, handoff SLAs). Actively reduce dependency delays, improve lead times, and raise the Delivery-Contract Hit Rate. Discovery Protection & Enablement Ensure 20-30% of team capacity is preserved for discovery work. Secure necessary user/data access to support experiments. Track key discovery metrics such as experiments per month, time-to-decision, and pre-commit validation rates. Risk & Issue Management (RAID Hygiene) Identify and escalate high-impact risks at least two sprints before potential impact. Drive ownership and mitigation tracking, ensuring minimal blocker aging and no unexpected "red" statuses. Financial Management & Controls Maintain financial discipline through forecast-to-actual tracking (target variance within ±5-10%). Conduct variance analysis, enforce change-order controls, manage SOW/vendor contracts, timesheets, and resource allocation. Provide "dollars at risk" reporting directly tied to outcome delivery. Cadence & Governance Run an efficient operating rhythm: daily standups, weekly 30-minute decision syncs, bi-weekly demos, and monthly financial reviews. Executive Communication Prepare a single-slide summary per initiative, covering KPIs, top three risks, next two key decisions, and budget-to-date versus forecast. Out of Scope Product backlog, scope, or UX decision-making Root-cause analysis of operational or technical issues Qualifications 7-10 years of experience leading complex, multi-team delivery programs (experience in travel, airline, loyalty, or eCommerce industries preferred). Demonstrated success in reducing scope or complexity to meet delivery goals-with measurable results. Broad understanding across technology, customer experience, marketing, finance, and operations, with deep expertise in program delivery and financial management. Exceptional communication skills - able to translate complex information into concise, actionable insights for varied audiences.

Job Description Hi, we're Oscar. We're hiring a Senior Project Manager to join our Network Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Senior Project Manager is a key leadership role responsible for driving end-to-end operational excellence by managing, maintaining, and overseeing significant projects and strategic initiatives across the company. This individual leverages subject matter expertise and a cross-functional lens to lead and coordinate multiple large work groups, ensuring efficient, repeatable processes that reduce operational, financial, compliance, and regulatory risks, resulting in a sound program. A core responsibility is leading efforts in program standardization, operationalization, and issue resolution, including root cause analysis, while developing, presenting, and maintaining executive reporting materials to keep senior leadership informed. Furthermore, the Senior Project Manager identifies risks, drives improvement opportunities for new programs, maintains compliance with all applicable laws and regulations, and organizes critical program documentation like meeting notes and decisions. You will report into the Director, Process Improvement. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $131,200 - $172,200 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: • Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence, measuring, monitoring, and executing to reduce operational, financial, compliance and regulatory risks and to ensure efficient, repeatable processes leading to a sound program., • Manage large, multiple cross-functional work groups that support and optimize end-to-end program process while improving visibility into internal processes, • Lead, oversee, and coordinate the various projects, products and strategic initiatives, • Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions, • Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives, • Develop subject matter expertise in methodologies, major terms, and associated operations required for program execution, • Identify risks and improvement opportunities to develop and implement new programs, • Organize and catalog meeting notes, action items, decisions made, and follow-ups in leadership meetings, or as needed, • Other contracting and operational implementation as assigned, • Compliance with all applicable laws and regulations, • Bachelor's Degree or 4+ years of commensurate experience, • 6+ years of program and project management in the healthcare space, • 6+ years experience in change management and process improvement and implementation, • Experience working within a rapidly scaling organization, • Masters in Business Administration or healthcare related field(s) At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description Hi, we're Oscar. We're hiring a Senior Project Manager to join our Network Operations Governance & Oversight team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Senior Project Manager manages, maintains and oversees significant projects and initiatives in support of Network Contracting and Provider Operations functions at Oscar. This role drives end-to-end operational excellence by working cross functionally to ensure effective communication and process execution, supports technology and tool development from a business perspective, and contributes to all contracting efforts. You will report into the Director, Network Ops Governance & Oversight Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $131,200 - $172,200 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: • Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence, measuring, monitoring, and executing to reduce operational, financial, compliance and regulatory risks and to ensure efficient, repeatable processes leading to a sound program., • Manage large, multiple cross-functional work groups that support and optimize end-to-end Network Contracting processes, • Lead, oversee, and coordinate projects, products, and strategic initiatives related to network contracting. This includes establishing governance programs, supporting the development of technical tools, and maintaining the provider manual., • Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions, • Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives, • Develop subject matter expertise in methodologies, major terms, and associated operations required for program execution, • Identify risks and improvement opportunities to develop and implement new programs, • Compliance with all applicable laws and regulations, • Bachelor's Degree or 4+ years of commensurate experience, • 6+ years of program and project management in the health insurance space, • 6+ years experience in network contracting or provider relations/provider operations space, • Experience working within a rapidly scaling organization, • BA/BS Degree At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description We are: NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. We are a team of growth leads, creatives, engineers and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together the art and science of strategy, creative, content and growth expertise into a single cohesive team, powered by robust data analytics and proprietary AI tech. Based in NYC, we support partners globally, with a client partner roster that includes VC-backed startups, scale-ups, and Fortune 500 companies such as Nike, Oura, Spring Health, TikTok, Intuit, P&G, and more. Since 2016, we’ve been delivering what others only promise. Why settle for good enough if you can be up to NoGood? We are looking for: We are seeking an experienced Digital PR & Outreach Intern to join our team. The ideal candidate will assist with our outreach strategies, participating in end-to-end PR campaigns and digital outreach initiatives designed to secure high-quality media placements and enhance our clients’ brand visibility through strategic placement and content partnerships. You’ll do: • Develop, manage, and execute comprehensive digital PR and outreach strategies to secure placements in reputable digital media outlets, blogs, and influencer networks., • Lead outreach campaigns, including crafting personalized pitches, relationship-building with journalists, editors, and digital influencers., • Implement strategic link-building campaigns that contribute directly to client SEO and AEO performance., • Collaborate closely with internal teams, including Content, SEO, and Creative, to align PR strategies with overall growth objectives., • Project manage outreach campaigns, ensuring clear communication, timely follow-ups, and robust reporting. You have: • 0-1+ years of relevant experience in digital PR, high-quality link building, content outreach, journalism, or similar roles., • Experience in participating or leading execution of digital PR campaigns and securing media placements., • Strong interest or foundational knowledge of content marketing, SEO, and analytics., • Exceptional communication, relationship management, and project management skills., • Experience using CRM tools (e.g., HubSpot) and outreach platforms., • Journalism or traditional PR background is preferred but not mandatory. Perks of Becoming a NoGoodie: • Be part of an innovative and rapidly growing agency at the forefront of growth marketing and AI integration., • Work with category-leading brands in healthcare, consumer tech, B2B SaaS, sustainability, and fintech., • Competitive salary, benefits package, and opportunities for professional growth., • Dynamic, diverse, and passionate team culture. EEO & Compensation Transparency Statement: NoGood is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. NoGood complies with federal, state, and local laws on compensation, pay transparency, and pay equity. We take factors including geographic location, education, training, skillset, market rates, certifications, and more into consideration when constructing pay ranges for new and existing roles within our organization. The compensation range for this position is $16.50-$20.00 per hour. At NoGood, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that our team members are included and have a sense of belonging that makes us a great company to work with and a great company to work for. To that end, NoGood is committed to Equal Opportunity Employment and complies with all Equal Opportunity Employment laws. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will work to make reasonable accommodations available in the job application and interview process, to perform essential duties of the job function, and to retrieve other benefits and privileges of employment with our organization. BEWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious activity by persons that are posing as NoGood team members, recruiters, and HR employees. Our team will contact you regarding job opportunities from email addresses ending in @nogood.io or @higoodie.com. Additionally, we do utilize our ATS- Workable- to help us schedule initial screening calls. Job seeking is hard- we’re sorry that scammers have added this element to your search for something new. Stay vigilant out there!

Job Description Convergent Energy and Power was founded over a decade ago, in 2011 with a mission to build an energy landscape that is less expensive, more reliable, and increasingly sustainable—one that benefits our employees, customers, communities, and planet. We believe that energy storage is the key to unlocking a future where our world is powered by renewable resources, and are looking for exceptional people who are eager to join us and work alongside us towards creating a cleaner future. If you're interested in joining us but don't see the right job posted for your skill set, please apply to this listing by submitting your resume and a cover letter. A member of our Talent Acquisition team will reach out to you if there's a fit for any of our upcoming roles. We encourage people from minority or marginalized groups to apply. Applicants must be authorized to work for any employer in the United States or Canada. We are unable to sponsor or take over sponsorship of an employment-based visa at this time. At Convergent Energy and Power, we're dedicated to fostering a welcoming and inclusive culture that prioritizes the safety and well-being of all our clean energy professionals. We embrace and learn from our diverse backgrounds, encouraging open dialogue and growth. Through resources like our active Employee Resource Groups, DEI Working Group, and comprehensive training and workshops, we're continuing to build a supportive community that celebrates the convergence of our identities. Why Convergent? • Thrive in our fun supportive, welcoming, and inclusive culture, • Opportunity to work with innovative technologies in an ever-growing industry, • Both remote and hybrid work flexibility dependent upon role specificity Our priority at Convergent Energy and Power is to ensure that every team member feels valued and supported to have a healthy balance between work life and personal life. We believe a full life outside of the office makes for a happier, healthier team. We support that by offering robust benefits such as but not limited to, the following: • Medical, Dental, and Vision insurance, • Vacation, Sick, and Volunteer days, • 401K with an employer safe harbor match, • Special Vendor Discounts on programs for:, • Identity theft and fraud prevention Convergent is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, height, weight, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements in the country where we operate. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

Job Description Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we've developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career. About the role: We're looking for a Consultant Relations VP to own Garner's relationship with the largest broker and consulting firms nationally. This role's focus is relationship management, understanding client needs, and day-to-day execution. As the point of contact for key consulting partners, the VP will have the direct impact in the scaling of Garner's core business. You will work closely with our Sales, Product, and Business Development teams to drive Garner's presence in the marketplace and will report directly to the SVP of Strategic Alliances. This position is fully remote. What you will do: • Define and execute a business development plan to prioritize, target, and establish lead generating partnerships with national distributors, • Build productive and professional relationships with key leaders within target firms and maintain high awareness/understanding at Garner's core product, • Coordinate across Sales, Product, Marketing, Client Services and Operations to manage partner needs and expectations, and inform go to market strategy, • Together with Sales Operations, design a data-driven approach, goals and metrics to drive and monitor the overall success of national partnerships, including contracting targets, timing and closure rates, and measuring the overall health of relationshipsWhat you will bring to the team:, • 5+ years of experience working in the employee benefits consulting space, • 5+ years of consultant/broker relationship management experience with national midmarket employer health benefits consultants and brokers (e.g. Acrisure, CBIZ, NFP), • An ability to manage complex projects and achieve results against tight deadlines, • A history of existing relationships in the employee benefit consultant space with intimate knowledge of inner works of the major firms, • A desire to work in a rapidly evolving startup environment