Assistant Distribution Center Director (Overnight)
21 days ago
New York
The Overnight Assistant Distribution Center Director at John F. Kennedy Distribution Center is responsible for supporting the Distribution Center Director with managing overall distribution center activities for offsite operations with $400+ million in revenue accountability serving multiple airport locations. This role involves assisting with distribution center personnel leadership, vendor relationships, inventory management across multiple locations, regulatory compliance support, and coordinating operations across multiple lines of business including retail, restaurants, and duty-free shops while ensuring operational efficiency and accuracy. Essential Functions • Assist in managing inventory accuracy, including transportation of orders and returns to multiple locations, product rotation, temperature control procedures, and reverse logistics using SAP, CrunchTime, and distribution management systems., • Supervise day-to-day distribution center activities, including staff scheduling, shift coverage, and operational continuity while providing service to multiple airport locations for receiving, processing, and distributing merchandise for retail and food & beverage operations., • Support vendor relationship management to ensure proper stock levels that support sales objectives across served locations. Assist with coordinating distribution operations across retail, restaurants, and duty-free shops while helping resolve delivery issues, shortages, and quality concerns., • Assist with monitoring and reporting key performance indicators (KPIs) including inbound throughput, labor efficiency, and operational metrics across multiple locations. Support the implementation of contingency plans for distribution center operations., • Support compliance with U.S. Customs, FDA, and other regulatory bodies, and assist with maintaining accurate records, particularly for bonded merchandise., • Assist with enforcing food safety protocols, including FIFO stock rotation, expiration date monitoring, and overall food safety compliance. Participate in Quality Assurance activities and maintain security of food storage areas., • Support the training, coaching, and development of distribution center staff while assisting with performance management in accordance with company policies and union agreements where applicable., • Maintain distribution center organization, including fixtures, equipment storage, bin locations, and physical inventory processes. Review incoming orders from multiple locations and ensure accurate data entry into systems., • Assist with communication and collaboration with airport management teams across served locations to support operational goals while coordinating between associates and management teams., • Operate company vehicles safely and maintain compliance with all transportation and safety requirements for multi-location distribution operations. Reporting Relationship & Role Information • This position typically reports to the Distribution Center Director within the assigned distribution center location., • The Assistant Distribution Center Director position falls under the Fair Labor Standards Act (FLSA) as an Exempt position., • Requires scheduling flexibility to work various shifts including days, evenings, nights, weekends, and holidays as operational needs require., • Must be able to pass government background checks where required for working in a Customs Bonded Warehouse. Physical Requirements • Ability to walk extensively throughout distribution centers and coordinate with multiple airport locations for extended periods., • Lift, carry, and move inventory items up to 50 pounds regularly., • Visual acuity to review inventory records, conduct physical counts, and analyze data reports., • Ability to work in varying warehouse and retail environments with different temperature and noise levels. Minimum Qualifications, Knowledge, Skills, and Work Environment Education & Experience The combination of education and professional experience must exceed 5 years: • Minimum 2 years of supervisory experience leading distribution center, supply chain, and/or logistics teams serving multiple locations. Experience managing in a unionized environment (CBA) preferred., • In a technical role: 5 years of experience in distribution operations, inventory management, or supply chain coordination with multi-location responsibility., • High school diploma or GED required. A Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, or a related program may count toward 2 years of the experience requirement., • Minimum 2 years of driving experience with a valid state driver's license. Specialized Training • Basic understanding of food safety protocols and HACCP principles preferred., • Training that leads to an understanding of U.S. Customs and FDA regulatory compliance requirements preferred., • Experience with distribution and warehouse management systems (SAP, CrunchTime preferred)., • OSHA safety and hazardous material handling awareness. Specialized Skills, Competencies & Traits • Excellent time management and prioritization skills, with the ability to support multiple concurrent distribution operations across locations while maintaining accuracy in inventory tracking and data entry., • Valid driver’s license with a clean driving record and the ability to operate commercial vehicles and heavy distribution equipment safely. CDL or commercial truck driving experience preferred but not required, particularly in urban locations., • Proficiency in Microsoft Office Suite, including intermediate Excel for reporting, and the ability to quickly learn distribution management systems such as SAP and CrunchTime., • Strong verbal and written communication skills, with the ability to effectively communicate with multiple airport locations, vendors, team members, and management while reading and comprehending technical instructions and policy documents., • Strong problem-solving abilities to resolve operational issues across multiple locations and escalate complex matters appropriately., • Demonstrated ability to understand the needs of multiple business locations, stakeholders, and employee populations, including individual circumstances., • Proven history of creating and maintaining positive work environments. Disclaimer: All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
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