Director of Dining Services
4 days ago
New York
Job Description • Screens, interviews, hires, trains, evaluates, counsels, disciplines and terminates dining room personnel., • Adhere to and uphold company policies and procedures., • Prepares schedules for Dining Room personnel according to AL census and forwards to Regional DDS to review and file., • Assigns wait staff and bus staff to their stations on each shift., • Assigns side duties to staff., • Assures that all dining room systems are functional after, during and after meals., • Constantly observes food delivery, table satisfaction and bussing procedures., • Maintains safety standards at all times and performs safety observations on Dining Room personnel., • Oversees In Room Tray Service-Temporary Illness trays for individual residents as well as building quarantine according to the state Department of Health guidelines., • Responsible for utilizing Point Click Care for: checking resident admissions, discharges, transfers, diet changes/nutrition management. Print/maintain diet lists in kitchen and Reflections. Print Reflections dining tickets. Update seating chart and resident preferences as needed., • Greet residents., • Addresses complaints from Residents and Guests & informs Director of FS of complaints or problems., • Inspects all dining room personnel for proper uniforms, nametags and hairstyle., • Prepares and presents monthly in-service to Dining Room personnel., • Maintains records of Guest checks., • Supervises cleanliness of dining room., • Supervises cleanliness of kitchen areas assigned to wait staff., • Acts as Host/Hostess when they are off duty., • Support food service operations in Reflections and Recreation; conduct training, QA audits, ensure proper practice for handling and storing food is maintained., • Responsible for setup and breakdown of special events, action stations, theme buffets, including cleanliness and storage of equipment., • Take inventory, generate orders and maintain par levels for dining linens, china, glass and silver., • Follow all workplace injury procedures, including completion of reports for timely reporting and issuing corrective action when necessary., • Wear clean and proper uniform., • Other duties as assigned by the Executive Director.