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Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting within the "Insights Pod" of the Revenue Intelligence function, this Sr. Analyst will lead much of the key reporting focused on the Revenue Org's performance. They will also work with the rest of the RevOps team and its key stakeholders (e.g. Revenue Leadership, Finance) to set goals, identify patterns of over/under performance, and make recommendations for improvement. This is a full time position on our team reporting to the Associate Director, Sales & CS Operations. This fully remote position may require occasional travel for team or company events. What you'll be doing: • Manage our recurring Rev Org reports (Board Decks, Weekly / Monthly / Quarterly Business Reviews, etc), • Build analytical models to set future goals based on historical revenue team performance that are flexible based on different scenarios / inputs (bookings, pipe gen, pipeline coverage, etc), • Partner with Business Intelligence team to increase reporting efficiency and ensure alignment across key reporting systems, • Proactively assess trends & gaps in our data and synthesize actionable recommendations to our revenue leadership & data management teams respectively, • 99% on-time corporate reporting (WBR, MBR, KBR, BOD), • Associate's or Bachelor's degree (ideally in business, finance, math, or quantitative analysis), • 3+ years of experience in an operations and/or analyst role (Consulting, FP&A, RevOps, BizOps), • Expertise in Google Sheets (preferred) or Excel and Looker, including building complex and flexible analytical models, • Familiarity with GTM metrics such as Pipeline Coverage, Bookings, Retention, Sales Cycle, and Quota Attainment, • Ability to ask the right questions to uncover the "ultimate why" behind analytical exercises and to push back when necessary, • Ability to construct analytical models from scratch, even when given only a high-level brief, • Strong judgment in making thoughtful, quick assumptions when data is incomplete or unavailable, • Skill in identifying data inconsistencies and proactively investigating root causes, • Ability to concisely summarize findings from complex data in formats tailored to the audience, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Garner's mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking an exceptional Senior Designer to design and develop compelling visual assets for our Marketing team. This Designer will report to the Chief Marketing Officer and be responsible for the application of Garner's brand identity across assets, ensuring a consistent brand experience and compelling call to action for our clients, partners, and other external stakeholders. This role will work cross-functionally across the Marketing, Sales, Account Management, and Product teams to deliver slide decks, one-pagers, handouts, website content, and a variety of other digital and print assets. This role is ideal for candidates with versatile design skills looking for a high impact cross-functional role. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: • Design compelling visual assets, such as sales collateral, insights reports, event handouts, website content, etc., • Consistently apply Garner's brand identity to visual assets, including logo, typeface, colors, and illustration style, • Set up processes to ensure consistent application of Garner's brand identity and design style across the organization, including creating enablement resources such as self service design templates, guidelines, and creative assets, • Collaborate cross-functionally to understand and ensure deliverables meet the needs of the business, • Continuously improve processes through the use of new design techniques and toolsThe ideal candidate has:, • 6+ years of experience in graphic design, slide design, or a related visual content creation role, • Proven ability to communicate key messages through creative and visually compelling assets, • Strong organizational and time management skills; ability to manage high volume of inbound requests and prioritize time accordingly, • Knowledge and experience using software such as Figma, Adobe Suite, and Google Slides, as well as awareness of emerging AI tools the enhance the design process

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Customer Success Managers (CSMs) at Klaviyo are a critical part of our success and the success of our customers. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently exceed customer expectations. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a passion for customer success, has strong technical skills, and a previous background in email marketing or general strategic marketing solutions. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for our customers using our software. How You'll Make a Difference • Be passionate about your customers' success and establish yourself as the trusted advisor for ~40 customers, • Develop tailored success plans to drive adoption of the Klaviyo platform and ensure your customers achieve their goals, • Identify and recommend additional Klaviyo products to help increase revenue for your customers, • Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation., • Work cross functionally across Onboarding, Customer Growth, and internally facing teams to solve for customer goals and create a great customer experience, • Work to set priorities and establish a plan for to resolve open issues in a timely manner, • Provide customers with a combination of both strategic guidance and tactical support, • Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies to reach their goals., • Contribute feedback to Product on product improvements to enhance customer engagement., • Contribute to a positive team environment of collaboration, customer empathy, equality and inclusion., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are • 2+ years of customer success experience with a track record for building and nurturing relationships with multiple stakeholders on an account at a time., • Experience explaining how to reach key goals using software with end users, • A track record for creative problem solving for customers and end users., • Experience in marketing or advising customers on marketing strategy., • Comfortable discussing account renewals, upgrades, and cancellations, • Thrives in a collaborative environment, • Excellent organizational and project management skills., • Excellent communication skills via phone, video conference and email., • Curious and eager to learn, • Able to adapt in a quickly changing environment, • Experience with: Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, • Track record managing customer relationships through Salesforce or similar CRMs, • Experience using email marketing platforms and E-Commerce platforms a plus, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$72,000—$108,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description:\n\nGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360°ree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in:A foundation of shared values and reciprocal supportA mindset of curiosity, learning, and growthA spirit of warmth, openness, and authentic connection Together, we turn challenges into opportunities, and every team member helps shape the future of care at Rivia Mind. Job Summary Rivia Mind is expanding our distinguished Psychiatry team with an opportunity for a Board-Certified Psychiatrist who values clinical excellence and comprehensive patient care. As a physician-founded practice, we understand the importance of creating an environment where psychiatrists can practice meaningfully, supported by a robust operational infrastructure. You'll work within our multi-disciplinary team of 150+ mental health professionals while maintaining the decision-making authority essential to psychiatric practice.Balance of clinical autonomy and collaborative supportImplement both evidence-based psychopharmacology and psychotherapeutic approaches, tailored to each patientMinimized administrative burden, maximized quality patient interaction time, and enhanced professional growthGrow into supervisory or leadership roles, contribute to clinical training initiatives, and participate in quality improvement projects Join a forward-thinking practice where psychiatrists are empowered to deliver care that truly reflects the complex interplay of biological, psychological, and social factors that shape mental health outcomes. Work Location: Remote, or Hybrid at our NYC Office Application Window: Until the end of May 2026 Anticipated Start Date: September 2026 - February 2027 # of Openings: 1 Job Responsibilities & Qualifications Patient Care (70%)Provide evidence-based psychotherapy and medication managementDevelop personalized treatment plans for diverse patients (50/week)Deliver care via a telehealth platform Clinical Collaboration & Development (30%)Offer guidance to peers and supervisorsParticipate in interdisciplinary team meetingsExemplify Rivia Mind's values and collaborative approach How we support you:Collaborative multi-disciplinary team of Psychotherapists, Psychiatry Nurse Practitioners, and PsychiatristsAccessible support from your MD Supervisor, Colleagues & Operational Support staffDevelopmental growth and learning opportunities across personal, professional & intellectual enrichmentTeam access to diverse resources - internal materials and recordings, UpToDate, Relias, and more! ResponsibilitiesProvide excellent quality clinical care on a frequent, recurring basis that exemplifies Rivia Mind's culture, values, and guiding principlesProvide services to a diverse demographic of patients with an average caseload of 50 patients per week / around 8-12 per day (Caseload numbers may vary based on clinical judgment, patient needs, etc.).Maintain a consistent weekly patient care schedule in alignment with Rivia Mind's standard productivity expectations. Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management.Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans.Curate comprehensive patient-centered treatment plans and provide resources as needed.Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.) with proper Psychopharmacology prescribing practices.Appropriately prescribe medication prescriptions & refills, considering the best judgment of the patient's well-being.Provides clinical support & counseling to diverse patient populations in a tele-health environment.Provide clinical guidance and valued input to patients and peers.Comply with clinical standards and adhere to timely and thorough session note documentation. (i.e. Notes submitted by EOW)Participate in and support routine and ad-hoc clinical-wide meetings and internal trainings to foster an engaging and continuous learning team environment.Be an ambassador of Rivia Minds culture by exemplifying our values and working with our mission at the forefront.Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential.Provide support to Psychiatric Supervisors as needed for coverage and other administrative tasks.Perform other related role and team function duties as assigned by department and group leaders. Qualifications, Skills & Attributes Required Education Level: Doctorate Education Details:Earned a Doctor of Medicine degree from an accredited schoolCompleted a Psychiatry residency program, completing diverse rotations including Primary Care within the training programCompleted a fellowship in Adult PsychiatryAdditional residencies appreciated are: Neurology, Internal Medicine, and Obstetrics-Gynecology Licensure/Certification RequirementsActive and in good standing license for at least one of these states:New York, New Jersey, Connecticut, Florida, or Massachusetts as a Medical DoctorAn active and unrestricted license to practice medicine and a DEA number for at least one of the states listed aboveBoard-certified in Psychiatry Additional Qualifications, Skills & AttributesIdeally, 1 (one) or more years of post-residency clinical work experience in Psychiatry across the lifespanInterest in growing into a Supervisory role within our practiceProven experience and desire to support Psychotherapy treatmentPsychotherapy Modality experience (CBT, DBT, etc.)Psychodynamic Modality experience preferredExperience working with Patients in an Outpatient settingTelehealth/telemedicine experiencePrescribes MedicationsConfidently and efficiently document concurrently within patient sessionsExcellent clinical knowledge and communication skillsPatient EducationDiagnosis and Treatment PlanningProficient with utilizing diverse technology platforms and systems (Google Suite, company-wide platforms/software, and EHR platforms when applicable)Intermediate computer skills and technical aptitude required Benefits Benefits That Support You, Personally and Professionally At Rivia Mind, we know that providing exceptional care starts with caring for our team. That's why we offer a comprehensive, thoughtfully designed benefits package that supports your health, financial wellness, growth, and overall well-being—so you can thrive in work and life. Learn more here. 3 weeks of front-loaded PTO + 9 paid holidaysAnnual office closure (Dec 25–Jan 1)Annual Impact Days for volunteering or professional development401(k) with employer matchReferral bonus potentialAnnual Continuing Education (CE) Stipend + Flexible Benefit ReimbursementMedical, dental, and vision insurance — with EAP and additional wellness programsVoluntary benefits, HSA, DCA, FSA (based on plan), transit & parking optionsBereavement leave (including pet bereavement) We're a community of clinicians and care-minded professionals who believe in sustainable practice, personal growth, and compassionate support. Come thrive with us. Compensation & Employment Details Pay Range: $220,000 to $275,000 base salary Pay Type: Salary Bonus Terms: Our compensation package includes a base salary based on compensable factors. Additionally, clinicians are eligible for quarterly bonuses of up to $2,000 (up to $8,000 annually), awarded based on defined metrics related to clinical excellence and care model performance. Department: Psychiatry Supervisor: Medical Director Supervisees: None Employment Status: Full Time Exemption Status: Exempt W-2 Work Schedule We collaborate with each provider to determine a mutually beneficial and sustainable schedule. Our focus is to develop a supportive schedule that meets both the needs of our patients and the providers' preferences. Your schedule will be determined with you before starting the role. Our operating hours are M-F: 8 am to 8 pm and Saturday: 9 am to 5 pm, but we do allow a schedule to have a start as early as 7 am, and end as late as 9 pm M-F.In-office day is based on availability if hybrid work is preferredInclude at least four(4)+ hours within your schedule, which should be after 5 pm on a weekday or have hours on the weekend. On-call is not required, but checking and responding to emails on unscheduled days is required unless on PTO.Having a consistent weekly schedule is necessary, but start and end times per day can be different each day of the week, as a set recurring schedule. We appreciate the dedication and care our providers bring to their work and the patients they serve. Occasional flexibility may be needed to accommodate patient needs or support the growth of your caseload, such as scheduling initial consultations, managing urgent concerns, coordinating care with the broader team, and completing other responsibilities. Please feel free to discuss this with the recruiter during your first interview to understand the flexibility and requirements further. Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills, relevant experience, qualifications, role level, and applicable credentials. It is uncommon for an individual to be hired at or near the top of the posted range. In addition to base salary, total compensation may include bonuses, commissions, or other incentives depending on the role. Location Eligibility: At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings. Equal Opportunity Employer: Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or activity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Rivia Mind participates in E-Verify to confirm the identity and employment eligibility of newly hired employees. Right to Work Poster, and E-Verify Poster Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. This is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at .

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are seeking an accomplished Executive Director of IT Operations to provide senior operational leadership and hands-on technical expertise for our enterprise IT infrastructure and end-user services organization. This role reports to the VP of IT & Security and manages both the Director of Infrastructure Operations and ServiceDesk/Desktop Support operations while maintaining deep technical involvement in complex implementations and serving as the subject matter expert across our technology stack. The ideal candidate combines proven leadership capabilities with advanced technical skills, providing strategic planning, operational reporting, and direct technical execution for critical infrastructure initiatives while ensuring exceptional end-user service delivery. ROLE AND RESPONSIBILITIES: Organizational Scope & Direct Oversight • Infrastructure Operations and End-User Services Leadership, • Direct management of Director of Infrastructure Operations and senior infrastructure leadership, • Operational oversight of Senior Systems Administrators, Network Engineers, and technical infrastructure staff, • Strategic coordination with infrastructure teams across Linux/Windows, VMware, storage, networking, and cloud platforms, • Technical mentorship for infrastructure professionals and career development planning, • Direct management of ServiceDesk or desktop support manager, • Oversight of infrastructure Tier 1/2/3 support operations and escalation processes, • Demonstrated understanding of ServiceNow ITSM platform for incident, problem, and request management, • Strategic planning for end-user experience improvement and support optimization, • Ensure all systems are patched in accordance with company policy, servers, laptops, and network equipment Strategic Planning & Operational Reporting • Develop comprehensive operational plans, technology roadmaps, and capacity planning strategies for infrastructure and service delivery organizations, • Create detailed project plans, resource allocation strategies, and timeline management for major infrastructure and service delivery initiatives, • Generate executive-level reporting on infrastructure performance, service desk metrics, project status, and operational KPIs for VP leadership, • Coordinate budget planning, resource forecasting, and capital expenditure recommendations across infrastructure and end-user services, • Lead infrastructure architecture planning and technology standardization initiatives Hands-On Technical Leadership & Implementation • Personally lead complex technical implementations including major infrastructure upgrades, migrations, and architectural changes, • Serve as escalation point for critical technical issues requiring advanced expertise across multiple technology domains, • Conduct advanced troubleshooting and resolution for complex infrastructure problems spanning multiple platforms, • Design and implement enterprise-level solutions including virtualization clusters, storage architectures, and network infrastructures, • Lead proof-of-concept development and technical evaluation of new technologies and platforms, • Provide hands-on technical guidance during critical maintenance windows and emergency response situations DESIRED QUALIFICATIONS: Technology Stack Subject Matter Expertise • Container Platforms & Cloud-Native Architecture: Expert-level knowledge of on-premises Kubernetes platforms, container orchestration, microservices architectures, networking (CNI), storage (CSI), security contexts, RBAC, network policies, admission controllers, and multi-tenancy patterns. Experience building Kubernetes as an internal platform service for development teams., • Compliance-Driven Infrastructure: Familiarity with NIST 800-53 Rev 5 controls and NIST SP 800-190 container security guidance; practical experience implementing compliance requirements in containerized environments; familiarity with CMMC Level 2 requirements and government contract security obligations, • Enterprise Infrastructure Platforms: Expert-level knowledge of virtualization (VMware vSphere), enterprise object storage (SAN/NAS), and network architecture serving as foundation for container platforms, • Operating Systems:** Advanced expertise in Linux (RHEL, CentOS, Ubuntu) with deep understanding of container runtimes, kernel features (namespaces, cgroups), and security mechanisms (SELinux, AppArmor), • DevSecOps & CI/CD Security: Hands-on experience designing and securing CI/CD pipelines with integrated security controls including container image scanning, software bill of materials (SBOM) generation, vulnerability management, and policy-as-code enforcement, • Automation and Infrastructure-as-Code: Deep technical knowledge of Terraform, Ansible, GitOps workflows, and automation frameworks for declarative infrastructure management, • Understanding of network segmentation, service mesh implementations (Istio, Linkerd), mutual TLS, and identity-aware access controls for containerized environments, • Observability and Monitoring: Expert knowledge of observability platforms including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring, • Observability Platforms: Strong understanding of observability and monitoring solutions including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring; ability to interpret metrics, define dashboard requirements, and collaborate with platform teams on monitoring strategies, • Endpoint Management: Knowledge of modern endpoint management solutions including SCCM, Intune, MDM platforms, and desktop deployment automation, • Service Delivery: Understanding of ITIL frameworks, service desk operations, and end-user support best practices, • Emerging Technologies: Technical evaluation and implementation of new platforms and architectural patterns in compliance-constrained environments, • Cloud Technologies: Experience with AWS, Azure, Google Cloud platforms primarily for architectural reference and hybrid patterns; focus on replicating cloud-native patterns on-premise, • Networking: Advanced knowledge of enterprise networking, software-defined networking, service mesh architectures (Istio, Linkerd), and zero-trust network design for containerized workloads, • Database Systems: Experience supporting database teams using enterprise database platforms (SQL Server, Oracle, PostgreSQL, MySQL) including containerized database operations and persistent storage strategies, • ITSM Platforms: Deep experience with ServiceNow platform capabilities including incident management, problem management, change management, and service catalog workflows; ability to define operational requirements and request platform enhancements. Education & Professional Experience • Bachelor's degree in Engineering, Computer Science, Information Technology, or related technical field, • 12+ years of progressive experience in enterprise infrastructure management and technical leadership, • 5+ years of senior management experience with direct reports and budget responsibility, • Proven track record leading large-scale infrastructure transformation and modernization projects, • Proven ability to lead technical teams while maintaining hands-on technical involvement, • Experience managing infrastructure budgets of $5M+ and leading cost optimization initiatives, • Strong project management capabilities with PMP certification or equivalent experience, • Excellent communication skills for both technical teams and executive leadership, • Experience with vendor management, contract negotiation, and strategic technology partnerships, • Virtualization: VMware VCP-DCV, VCAP-DCA, or equivalent advanced certifications, • Cloud Platforms: AWS Solutions Architect Professional, Azure Solutions Architect Expert, or Google Cloud Professional (for architectural reference), • Project Management: PMP, Prince2, or equivalent project management certifications a plus, • ITIL: ITIL Expert or equivalent service management certifications a plus *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $200,000.00 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. To learn more about our company and other opportunities visit us at Keywords: IT Infrastructure, IT Operations, New York Jobs, IT Jobs, Indeed, LinkedIn, Google, Lever, #ITInfrastructure, #ITOperations, #NewYorkJobs, #ITJobs, #Indeed, #LinkedIn, #Google, #Lever, #Ladders, Information Technology Operations, IT Management, Information Technology Infrastructure, Global IT Program Manager, Global IT Operations, MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. As an MDM Platform Engineer, you will own the design and buildout of multi-tenant MDM environments for enterprise clients, architect DEP/ZTP integrations across Apple Business Manager (ABM), Google Zero-Touch Enrollment (ZTE), and Samsung Knox, and lead the engineering effort to onboard, scale, and harden managed device fleets spanning laptops, tablets, mobile phones, and IoT endpoints. You will collaborate directly with enterprise clients and internal architects to translate business requirements into MDM policy frameworks, then build and automate the infrastructure that delivers them — reliably, repeatably, and at scale. ROLE AND RESPONSIBILITIES: What You'll Engineer: Multi-Tenant MDM / UEM Architecture • Design and build net-new multi-tenant MDM environments on Scalefusion and other UEM platforms., • Engineer tenant isolation strategies and policy inheritance models that allow centralized management and scalability, • Develop and maintain standard configuration templates and provisioning playbooks that accelerate new tenant onboarding across diverse client environments., • Own end-to-end environment builds from initial design through policy validation, UAT, and production handoff., • Architect and implement DEP integrations, including MDM server bindings and Automated Device Enrollments, • Drive optimization of MDM and security process using native platform capabilities, APIs, and scripts Required • Bachelor's degree in Information Systems, Computer Science, Engineering, or equivalent hands-on experience., • 3–5 years of professional experience in MDM/UEM administration in a managed service provider environment, • Deep working knowledge and experience in Apple Business Manager (ABM) — including multi-MDM environments., • Working understanding of Google Zero-Touch Enrollment (ZTE) for Android Enterprise., • Apple Certified Support Professional (ACSP) or Apple Certified IT Professional — Deployment., • Expert-level understanding of Zero-Touch Provisioning (ZTP) and Zero-Touch Enrollment (ZTE) architectures, • Experience with multi-MDM environments where a single client spans two or more MDM platforms., • Understanding of mobile container concepts, managed app configuration, and per-app VPN architectures., • Scripting or automation skills (Bash, Python, PowerShell) applied to device management or provisioning workflows. Who Thrives Here • You own outcomes, not tasks., • You lead with a customer-first mindset., • You take smart risks and iterate fast., • You bring positive energy to complex work. To learn more about our company visit *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position varies between is up to $115,000 - $140,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: MDM Platform Administrator, Mobile Device Management, Apple Certified Support Professional, ACSP, Apple IT Certified Deployment, ZTP, Zero Touch Provisioning, Zero Touch Enrollment Architecture, ZTE, multi-MDM Environment, BASH, PYTHON, PowerShell, App Configuration, VPN Architecture, Mobile container, Google, Indeed, LinkedIn, GitHub, MetTel, MDM Platform Engineer, Apple Business Manager, Google Zero-Touch (ZTE), #MDMPlatformAdministrator, #MobileDeviceManagement, #AppleCertifiedSupportProfessional, ACSP, AppleITCertifiedDeployment, #ZTP, #ZeroTouchProvisioning, #ZeroTouchEnrollmentArchitecture, #ZTE, #multi-MDMEnvironment, #BASH, #PYTHON, #PowerShell, #AppConfiguration, #VPNArchitecture, #MobileContainer, #Google, #Indeed, #LinkedIn, #GitHub, #MetTel, #MDMPlatformEngineer, #AppleBusinessManager, #GoogleZero-Touch (ZTE), #ABM, #ManagedDevices, Jobs Near Me, #JobsNearMe MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

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