Grooming jobs in Newburgh, New YorkCreate job alerts

Assist residents with Activities of Daily Living (ADLs) : bathing, dressing, grooming, toileting, feeding, and mobility. Opportunities for advancement (CNA to LPN and more).

We are looking for a compassionate and warm Home Health Aide to provide assistance in daily living and personal care services for our clients.This is a rewarding opportunity to make a difference in the lives of patients and their families.Some responsibilities include:.Bathing, dressing, grooming et

Home Health Aide (HHA) / Personal Care Assistant (PCA). We are currently seeking Home Health Aides (HHAs) and Personal Care Assistants (PCAs) to support clients throughout Westchester County and New York City. Assist with personal care including bathing, dressing, grooming, and hygiene.

Home Health Aide (HHA) / Personal Care Assistant (PCA). We are currently seeking Home Health Aides (HHAs) and Personal Care Assistants (PCAs) to support clients throughout Westchester County and New York City. Assist with personal care including bathing, dressing, grooming, and hygiene.

We are looking for a compassionate and warm Home Health Aide to provide assistance in daily living and personal care services for our clients.This is a rewarding opportunity to make a difference in the lives of patients and their families.Some responsibilities include:.Bathing, dressing, grooming et

Home Health Aide (HHA) / Personal Care Assistant (PCA). We are currently seeking Home Health Aides (HHAs) and Personal Care Assistants (PCAs) to support clients throughout Westchester County and New York City. Assist with personal care including bathing, dressing, grooming, and hygiene.

We are currently seeking Home Health Aides (HHAs) and Personal Care Assistants (PCAs) to support clients throughout Westchester County and New York City. Home Health Aide (HHA) / Personal Care Assistant (PCA). Assist with personal care including bathing, dressing, grooming, and hygiene.

Job Description Hampton Inn Fishkill is hiring for a Guest Room Attendant (Hotel Housekeeper). . A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. We offer a competitive wage, daily meal, medical and 401k benefits. We also have a great travel program after 90 days! Position in variable days. Weekends a must. Start time is 8:30am to about 4:00pm . Recamarera tiene la responsabilidad de mantener limpias ordenadas y atractivas las habitaciones de los clientes pasillos áreas públicas del hotel limpiando los cuartos de acuerdo a los procedimientos del hotel llenar los carros con material reemplazando la línea y reabastecer el cuarto de amenidades siguiendo las normas de la empresa y los procedimientos de seguridad. En algunos casos esta función también sería responsable de realizar actividades de 'limpieza profunda' dentro de la habitación de invitados junto con tareas de mantenimiento preventivo.. QUALIFICATIONS: • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Diploma de enseñanza secundaria o equivalente y de preferencia con experiencia en trabajos de hotelería o similares., • Esta posición requiere altos niveles de atención al detalle habilidad de comunicarse efectivamente con huéspedes y compañeros de equipo oralmente o de forma escrita, • Comunicar las informaciones e ideas en forma clara., • Evaluar y seleccionar en forma rápida y precisa los mejores cursos de acción., • Approach all encounters with guests and employees in a friendly service-oriented manner., • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Thoroughly clean and restock the required number of guest rooms per shift., • Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guest rooms., • Perform other tasks/jobs as assigned by the supervisor or manager., • Mantener un trato cordial y servicial hacia los clientes y entre los empleados., • Presentarse regularmente al trabajo tal como lo establecen las normas de Aimbridge Hospitality y según lo exija el programa de trabajo el cual variará según las necesidades del hotel., • Mostrar una apariencia personal e higiene impecables. Ello incluye usar adecuadamente el uniforme y la placa con el nombre de la persona (basado en normas de marca), • Acatar siempre las normas y reglamentaciones de Aimbridge Hospitality para asegurar una operación eficiente del hotel., • Limpiar y surtir totalmente las habitaciones que se requieran en un turno., • Completar todos los deberes de limpieza previa incluyendo pero sin limitarse a la preparación del carro de limpieza con los artículos para los clientes productos de limpieza y ropa de cama.

Job Description Certified Nurse Assistant (CNA) – Taconic Nursing and Rehabilitation at Beacon, Beacon NY Pay Range $19.00/hour to $22.06/hour (depending on experience) SHIFT: Full-Time, Part-Time, All Shifts Join our compassionate care team! We’re hiring Certified Nursing Assistants (CNAs) who are dedicated to providing high-quality, hands-on care for residents in our skilled nursing and rehabilitation center. If you're a CNA looking for a stable job with great teamwork and career support—we want to meet you! Responsibilities • Assist residents with Activities of Daily Living (ADLs): bathing, dressing, grooming, toileting, feeding, and mobility, • Provide basic patient care and emotional support under the direction of licensed nursing staff, • Help with transfers, positioning, and ambulation using safe techniques and equipment (e.g., gait belts, Hoyer lifts), • Valid CNA experience, • Ability to lift, turn, and transfer residents safely, • Strong communication and interpersonal skills, • Positive attitude, team player, and dependable, • Competitive wages & shift differentials, • Health, dental, vision & 401(k) with company contributions, • Opportunities for advancement (CNA to LPN and more), • Tuition support

Job Description CNA Trainee – Paid Training Program (No Experience Required) Location: Taconic Rehabilitation and Nursing at Beacon Rate: $18.00/hr. Schedule: Full-Time | Must be available for training classes and clinical hours Candidates must commit to the full training program and onboarding schedule, Part Time- or Full-Time opportunities are after training. Start Your Career in Healthcare – We’ll Train You! Taconic Rehabilitation and Nursing at Beacon, is offering a Certified Nurse Assistant (CNA) Trainee Program—an exciting opportunity to begin a career in healthcare with no prior experience required. Program Overview: This is a paid training program where selected candidates will receive classroom instruction and hands-on clinical experience, fully preparing you to take the New York State CNA certification exam. Upon successful completion, you will have the opportunity to join our care team as a Certified Nurse Assistant and grow within the company. What You’ll Do as a CNA Trainee: • Learn to assist residents with daily living activities such as bathing, dressing, grooming, and eating, • Observe and report changes in resident condition, • Gain skills in communication, safety, and infection prevention, • Provide compassionate care and support to our residents, • No prior healthcare experience required, • High school diploma or GED preferred but not required, • Must be at least 17 years old, • Must be dependable and willing to learn Get paid while you learn and earn your CNA license • Join a respected healthcare organization with advancement opportunities, • Work in a supportive, team-focused environment, • Begin a long-term career with purpose and stability

Job Description Certified Nurse Assistant (CNA) – Taconic Nursing and Rehabilitation at Hopewell in Fishkill NY Pay Range $19.00/hour to $22.06/hour Shift: Full-Time, Part-Time, All Shifts Join our compassionate team as a Certified Nurse Assistant (CNA) at Taconic Rehabilitation and Nursing at Hopewell a trusted Taconic skilled nursing and rehabilitation center. Make a difference by delivering quality care to our residents in a supportive and rewarding environment. ✅ Responsibilities * Assist residents with Activities of Daily Living (ADLs): bathing, dressing, grooming, toileting, feeding, and mobility * Provide basic patient care and emotional support under the direction of licensed nursing staff * Document vital signs, input/output, and report changes in condition to nurse * Help with transfers, positioning, and ambulation using safe techniques and equipment (e.g., gait belts, Hoyer lifts) ???? Requirements * Valid CNA experience * Ability to lift, turn, and transfer residents safely * Strong communication and interpersonal skills * Prior experience in skilled nursing, long-term care, or rehabilitation preferred but not required ???? Why Join Us? * Competitive wages & shift differentials * Health, dental, vision & 401(k) with company contribution * Opportunities for advancement (CNA to LPN and more) * Tuition reimbursement and scholarship programs * Supportive leadership and a team that values YOU Current Certified Nurse Assistant Experience

Job DescriptionDescription: Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Education & Experience • At least 1 year of progressive experience in a hotel or a related field required., • High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must be able to work independently and with minimal supervision., • Knowledge of Accounting Principles., • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations., • Must be proficient in Windows operating systems, company approved spreadsheets and word processing., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to work in a self-managed environment., • Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests., • Must maintain composure and objectivity under pressure. Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Initiate and complete the End of Day process., • Run all reports as required for Food and Beverage audit., • Complete the Night Audit checklist for computer procedures daily., • Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.)., • Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards., • Maintain Front Office computer system operation according to Avion Hospitality standards., • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m., • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific), • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m., • Follow safety and emergency procedures according to Avion Hospitality standards., • Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards., • Be familiar with all Avion Hospitality’s policies and house rules., • Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills., • Maintain radio contact with other associates during entire shift., • Have a working knowledge of security procedures., • Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates., • Prepare and distribute the Daily Flash Report as needed., • Transfer the master or house accounts as necessary., • Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.’s., • Train any new Night Auditors as requested by management., • Run morning reports according to Avion Hospitality procedures., • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's., • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific), • Handle items for “Lost and Found” according to the standard., • Complete any reports as requested by management in a timely manner., • Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary)., • As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests., • Attend meetings as required by management., • Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job DescriptionBenefits: • 401(k), • Free uniforms, • Personal Care, • Provide assistance with: bathing, dressing, grooming, nail /skin care, back care, foot care, shampoo, oral hygiene, ambulation, transfers, range of motion exercise, safe use of equipment and assistive devices (wheel chair, walker, crutches, cane), change of position, with toileting, commode, incontinent care, meal planning, preparation, and assistance with feeding, • Companion/Sitter/Household Management, • Provide companionship and respite services for family, • Perform homemaking activities which include (but are not limited to): vacuuming, dusting, sweeping or mopping floors, doing dishes, changing bed linens, doing laundry and cleaning bathrooms, • High school graduate or G.E.D certificate, • Successful completion of a state-approved Home Health Aide course., • At least six months experience as a Home Health Aide (in homes or facilities), • Be listed in good standing on with the New York State Nurse Aide Registry, • Achieves a minimum score of 80% on competency exam (Home Health Aide Test), • Meets passing criteria on DEARS Ethics test, • Ability to read, write, speak and understand English as needed for the job

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

UPS is hiring individuals to work as Administrative Assistants.In this role you will: Manage busy calendar and heavy phones, keep call sheet, schedule meetings, make travel arrangements, and prepare itineraries; Prepare and track expense reports; Aid in preparing & proofreading presentations; Handle

Location: Tonawanda, NY, United States.Pay Rate: Our starting pay ranges from $16.Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspir

Location: 1672 Rt 9 Clifton Park, NY (located on Rt.Job Type: Full time position Schedule: Must be available for Opening shifts (8am-4:30pm) and Mid-Day shifts (9am-5:30pm), & at least 1 weekend day but all shift availability is a plus.We're looking for energetic, reliable, and customer-focused indi

Safely operate a company van to deliver Amazon packages.Use GPS and handheld device for routes & scanning.Load/unload packages (up to 50 lbs).Deliver to homes & businesses on your assigned route.Provide excellent customer service with every stop.Work 810 hour shifts, 34 days per week (including at l

Delaware North Gaming is hiring a part-time Cage Cashier to join our team at Finger Lakes Gaming in Farmington, New York.As Cage Cashier, you will handle a large amount of currency, cash checks, and redeem tickets, vouchers, and chips for guests.If you're looking for a career opportunity in a fast-p

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range

Location: Tonawanda, NY, United States.Job Title: Store Production Team Member.Pay Rate: Our starting pay ranges from $16.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range

CertaPro Painters of WNY is a leader in the residential and commercial painting industry.We are a professional painting organization specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums.Our success has been built on the foundation of delivering

Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services.We are currently seeking a Delivery Driver to join our growing team, ensuring safe and timely delivery of home medical equipment to our patients, also providing equipment setup and educat

Receptionist - State Farm Agent Team Member.Andy Kandola - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is

We are an established, growth-oriented agency with a team of highly motivated individuals.We attribute our success to having a fun, energetic environment that is an enjoyable place to work.Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to wo

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range

The Receptionist will serve as our "First Impression" contact for our organization, providing concierge customer service and support to clients, guests, and employees.This position will effectively manage phones, mail, Reception and Conference Rooms, and coordinate and support the daily activities o

Join the Band: Retail Sales Rockstar Wanted!.Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates!.At Guitar Center, we're not just selling instruments; we're creating experiences.We belie

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range

For starters, a Delivery Driver must be at least 18 years of age, have had a valid driver license for two years and own a clean, well-running, reliable vehicle that can be used for work.Importantly, Delivery Drivers must be safe drivers who have a good driving record.Delivery Drivers must work in in

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range

Mavis Tires & Brakes at Discount Prices has an immediate opening for an experienced Delivery Driver to deliver tires to accounts.Mavis is a leader in the tire and automotive repair service field and is pleased to join the Poughkeepsie, NY area.We're looking for full-time Delivery Drivers.With over 2

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range

Amazon Delivery Drivers - - Responsibilities: Safely drive and operate company vehicle; Load and unload packages; Use handheld device for routing information; Drive to various locations following pre-scheduled Amazon delivery routes; Provide excellent customer service.

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range

CDL Class A Driver Tonawanda, NY / Buffalo, NY.CDL Class A Driver Tonawanda, NY / Buffalo, NY $27.Monthly Bonus Opportunities Home Every Night, No Weekends Health, Dental, Vision, 401(k) w/Match, PTO and More! Join a Team that Powers Possibility!.At Haun Welding Supply & Specialty Gases, we've bee

By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one p

Personal Shopper] As a Grocery Delivery Driver at Shipt you will: Get paid to shop by filling customer orders and delivering to their door; Earn up to $22/hour* shopping for and delivering things people love from stores they trust; Set your own hours - part-time - full time - or any time; Be at leas

Receptionist - State Farm Agent Team Member.Wyatt Savage - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is

Amazon Delivery Drivers - - Responsibilities: Own and optimize daily local delivery routes to ensure timely, safe package delivery.

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20

Amazon Delivery Drivers - - Responsibilities: Assist the delivery driver with loading, unloading, and delivering packages to customers; Deliver packages to up to the 6th floor, including carrying items upstairs when required; Lift and move packages up to 50 lbs.Use a hand truck or dolly safely and

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service.They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.They proactively seek product/project knowledge to provide customers with info

Amazon Delivery Drivers - - Responsibilities: Safely operate a company van to deliver Amazon packages; Use GPS and handheld device for routes & scanning; Load/unload packages (up to 50 lbs); Deliver to homes & businesses on your assigned route; Provide excellent customer service with every stop.

Job Summary: As an RV Dealership Sales Associate, you will play a vital role in driving sales and providing exceptional customer service to our clients.You will assist customers in finding the perfect RV to meet their needs, guiding them through the sales process from initial inquiry to final purcha